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Congress Plaza Hotel
Congress Plaza Hotel
Congress Plaza Hotel
Congress Plaza Hotel
Congress Plaza Hotel
Congress Plaza Hotel
Congress Plaza Hotel

Removed from saved list

7.7

Very good

1,374 reviews

1,374 reviews

Housekeeping58
View43
Breakfast3
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Columbia College

100 m

Museum of Contemporary Photography

100 m

Spertus Museum of Judaica

130 m

L. H. Selman Ltd

130 m

Auditorium Building

130 m

Popular landmarks
The Art Institute of Chicago

470 m

Millennium Park

810 m

Cloud Gate

810 m

Skydeck Chicago - Willis Tower

1.0 km

Shedd Aquarium

1.2 km

Closest landmarks
Auditorium Parking

80 m

Spertus Institute for Jewish Learning and Leadership

150 m

Fine Arts Building

170 m

American Academy of Art Bill L. Parks Gallery

200 m

Prairie Avenue Bookshop

220 m

Congress Plaza Hotel

520 South Michigan Avenue, Loop, Chicago (IL), United States, 60605 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

200 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent view

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Golf course [on-site]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money7.4
Distance to city center1 miles
Location rating9.1
Nearest airportMidway International Airport (MDW)
Distance to airport13.7 km

Rooms available at Congress Plaza Hotel

King Suite with Lake View
...
  • Room size: 50 m²/538 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Standard King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Standard 2 double beds
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
King Suite with City View
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Queen
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Lake View Room with 2 Double Beds
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Lake View King Bed
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Double Room with Two Double Beds - Disability Access
...
  • Room size: 22 m²/237 ft²
  • 2 double beds
Enter dates to see prices
1 Bedroom
...
  • Room size: 34 m²/366 ft²
  • Park view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Congress Plaza Hotel?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Congress Plaza Hotel?

Congress Plaza Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 58 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Congress Plaza Hotel has a car park available for guests. Parking is available for a fee of 49.00 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Congress Plaza Hotel?

Wake up to a great buffet breakfast at Congress Plaza Hotel. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 20 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Congress Plaza Hotel?

Congress Plaza Hotel features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients.

Can special events be hosted at Congress Plaza Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Congress Plaza Hotel. Small or intimate events like entertainment events can also be accomodated. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Congress Plaza Hotel?

On-site venues and convenient event services make Congress Plaza Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate you and your guests. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Congress Plaza Hotel?

Congress Plaza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Congress Plaza Hotel?

The closest train, metro, or bus station to Congress Plaza Hotel is Harrison Subway Station, 300 m away.

What restaurants are nearby Congress Plaza Hotel?

Restaurants including 11 City Diner, Yolk and Italian Village are popular in Congress Plaza Hotel’s neighborhood which is known as Loop.

What popular shopping places are close to Congress Plaza Hotel?

Shopping options in Congress Plaza Hotel’s Loop neighborhood include L. H. Selman Ltd, American Academy of Art Bill L. Parks Gallery and The Savvy Traveller.

What are popular attractions near Congress Plaza Hotel?

Guests at Congress Plaza Hotel can easily visit Cloud Gate, Skydeck Chicago - Willis Tower and Shedd Aquarium located in the Loop area.

What popular natural sightseeing spots are close to Congress Plaza Hotel?

Congress Plaza Hotel’s nearby natural sights include Millennium Park located in the same Loop area.

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See map

Explore the neighborhood

What people love about Congress Plaza Hotel

  • 7.2

    Very good

    "The building and rooms are historical."

    Andrew

    |

    November 30, 2022

  • 10

    Exceptional
    Staff 

    "Exceptional historic hotel and staff."

    Jolie

    |

    November 19, 2022

  • 9.6

    Exceptional
    Location

    "Perfect location for Lake views & Park enjoyment."

    Mark

    |

    November 3, 2022

Property ranking|Compared to 376 Chicago (IL) properties
See all rankings
Room comfort score
7/10
Cheapest price score
Location score
9.2/10
Service score
7.7/10
Better than
97
%
of Chicago (IL) properties
Better than
96
%
of Chicago (IL) properties
Better than
95
%
of Chicago (IL) properties
Better than
91
%
of Chicago (IL) properties
Overall rating:

7.7

Very good
1,374 reviews
Cleanliness
7.5
Facilities
6.9
Location
9.1
Read all reviews >
What travelers say they love:
This hotel was nice enough and had everything we would need.
Christopher from United States
Group
More about Congress Plaza Hotel

More about Congress Plaza Hotel

Congress Plaza Hotel

Get the most from an urban escape in Chicago (IL) when you book a room at Congress Plaza Hotel. Located right in the city center, Congress Plaza Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Congress Plaza Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Chicago (IL) even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Congress Plaza Hotel. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Congress Plaza Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Congress Plaza Hotel, for exceptional convenience and ease of dining.
Congress Plaza Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing golf course on site at Congress Plaza Hotel.
Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Chicago (IL) during your stay at the hotel. Engage in the city's best art at The Art Institute of Chicago located 460 m away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Cloud Gate located 810 m away, a must-see for anyone visiting Chicago (IL). One of the city's most iconic and famous buildings is Skydeck Chicago - Willis Tower, located 1.0 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 95% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Chicago (IL).

Amenities and facilities
Good
Facilities

6.9

Most talked about facilities

Housekeeping

32 mentions

View

11 mentions

Breakfast

6 mentions

Internet

5 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Hindi
  • Portuguese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Golf course [on-site]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • On-demand movies
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Rafael's Restaurant

  • Cuisine: American
  • Menu: Buffet
Location
520 South Michigan Avenue, Loop, Chicago (IL), United States, 60605
Exceptional
Location

9.1

Airports

  • Midway International Airport (MDW)
    13.7 km
  • O'Hare International Airport (ORD)
    25.9 km

Public transportation

  • Van Buren Street Station
    200 m
  • Harrison Subway Station
    300 m

Hospital or clinic

  • Michigan Avenue Immediate/Primary Care (MAICOH)
    1.1 km

Shopping

  • Water Tower Place
    2.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Art Institute of Chicago
    470 m
  • Millennium Park
    810 m
  • Cloud Gate
    810 m
  • Skydeck Chicago - Willis Tower
    1.0 km
  • Shedd Aquarium
    1.2 km
  • The Magnificent Mile
    2.2 km
  • Navy Pier
    2.4 km
  • 360 Chicago Observation Deck
    2.6 km
  • Wrigley Field
    8.5 km
  • Museum of Science and Industry
    10.0 km

Nearby landmarks

  • Auditorium Parking
    80 m
  • Columbia College
    100 m
  • Museum of Contemporary Photography
    100 m
  • Spertus Museum of Judaica
    130 m
  • L. H. Selman Ltd
    130 m
  • Auditorium Building
    130 m
  • Auditorium Theatre
    130 m
  • Spertus Institute
    130 m
  • The Science Institute
    140 m
  • Auditorium Building and Theater
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from13:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee58 USD
  • Distance from city center1 miles
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)20 USD
  • Daily Internet/Wi-Fi fee11.34 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 871
  • Year property opened1893
  • Most recent renovation2008

Parking

  • Daily parking fee49.00 USD
Property announcements

Garage parking and valet parking are available at an additional charge. Kindly contact the property directly for more details.

Reviews of Congress Plaza Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.5
Facilities6.9
Location9.1
Room comfort and quality7.0
Service7.7
Value for money7.4
High score for Chicago (IL)
Rating
9+ Exceptional (167)
8-9 Excellent (107)
7-8 Very Good (130)
6-7 Good (82)
<6 Below Expectation (166)
Time of the year
Mar - May (95)
Jun - Aug (267)
Sep - Nov (214)
Dec - Feb (76)
All guests (1,374)
All room types
All languages

Show reviews that mention 

Showing 652 verified guest comments
12345
10.0
Exceptional
Aisha from United States
Solo traveler
Standard King
Stayed 1 night in June 2019

My new fav in Chicago ”

The front desk was friendly and very accommodating! I felt taken care of as a solo traveler. The hotel is clean and charming with a lot of history. Some say it’s haunted 👻. Get the water facing rooms! Worth the extra few $. I suggest checking-in at odd times to avoid a line/waiting. Great location! Walking distance from the water and food spots., though the lobby has great atmosphere and a restaurant. Great place to stay if you want to explore but don’t want to go far from the hotel. Lot’s to do and see nearby (ie: Navy Pier, Shedd’s Aquarium, Chicago institute of Art, Buckingham Fountain, Millennium Park) and close connection to the loop transit trains that take you anywhere in Chicago. I’ll be staying here from now on!

Reviewed July 04, 2019

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10.0
Exceptional
Patti from United States
Couple
Standard King
Stayed 3 nights in June 2022

Perfect location!”

While we did not have a lake view room, the location was absolutely perfect! Granted, we are a couple that do alot of walking, daily, so we walked everywhere and averaged between 30,000 and 35,000 steps daily during our stay. Buckingham Fountain is directly across from the Congress. If you get a Lake view room (like our friends had), you can see it from your window! Absolutely breathtaking! The bean is just a short walk to the North, along Michigan Avenue. There are so many shops located nearby and a Walgreens or CVS on almost every corner if you want to grab Bottled water, soda, or even booze for your room. I do wish the rooms had microwaves in them, but atleast there was a (very small) mini fridge. We usually always travel with a cooler (road trip) so we had plenty of cold storage for all of the delicious left overs from the many restaurants we ate at. The bar in the Congress has a pool table and a touch tunes juke box so you can play music right from your phone! 100% Reccomend.

Reviewed June 19, 2022

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10.0
Exceptional
Tartorius from United States
Family with young children
Standard Queen
Stayed 1 night in December 2021

Father and daughter”

It was a great stay, I got room with a great view, very clean. My daughter and I had a great time. I definitely reccomend this place for all travelers. One note is that the room temp is controlled by the staff and you only have a fan. But once I told the front office they had no problem bringing me a space heater. Great customer service!

Reviewed December 09, 2021

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10.0
Exceptional
Sidney from United States
Group
Standard 2 double beds
Stayed 1 night in August 2019

Exceptional”

This hotel was perfect got what we needed. 3 of us stayed in one room for one night. The room was very clean and put together. Hotel was directly across from Grant Park. Perfect location. Couldn’t believe what the hotel looked like for what we paid! Looked like a super expensive place. Definitely would recommend. Staff was friendly and helped with anything you need! Only con is the shower pressure was not great but was good enough.

Reviewed August 04, 2019

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10.0
Exceptional
Hannah from United States
Group
Standard 2 double beds
Stayed 1 night in August 2019

Room was very clean and cleaning staff was working tirelessly to get all of the rooms ready”

So close to lollapalooza and the cleaning crew worked so hard to get the huge amount of guests rooms ready in time and were very nice about it. The staff was very helpful and it was extremely safe with them checking the room keys before we came in and having policemen there to help people. I will definitely stay here next year for lollapalooza!

Reviewed August 06, 2019

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10.0
Exceptional
Nancy from United States
Solo traveler
Lake View King Bed
Stayed 2 nights in September 2019

Love the character in this old hotel!”

I love the character in this old hotel! The high ceilings, interesting architectural features, etc. make it feel like you were living in the era. absolutely love the tile mosaics in some of the main area. It is also close to everything downtown and makes walking to restaurants and other tourist destinations pretty easy. The only issue we had was at check-in. I'm so glad I always carry hard-copies of all my reservation information, as they did not have us on the confirmed list! The desk manager did the research and was able to get things worked out so that we had the 2 LakeView rooms we had pre-paid. I will be back!

Reviewed September 24, 2019

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10.0
Exceptional
Jessica from United States
Family with young children
Standard 2 double beds
Stayed 3 nights in June 2019

Exceptional”

Cons is not alot of television selection when u just want to relax before the next adventure. There is a fridge but no microwave. You are close to everything. We walked our whole trip except to the museum of science and industry museum. Parking was convient at the hotel and was reasonable. We had unlimited in and outs if we wanted to leave and come back. Room was clean beds are firm. Best price for the location!!

Reviewed June 22, 2019

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9.6
Exceptional
Edie from United States
Group
Lake View Room with 2 Double Beds
Stayed 2 nights in September 2019

Wonderful old-world experience”

Great location on Michigan Ave/Grant Park next to Auditorium. Great panoramic view of Lake Michigan: Navy Pier, Buckingham Fountain, Museum Campus. Built in late 1800's. Beautiful antique-looking furniture, bathroom last updated in the 80's but big and clean. Negatives: No spa. Double rooms only have 1 king or 2 double beds, queens would be better. The room's coffee was horrid. Room service carafe at $11.00 was ok. Very friendly staff. We were given a private tour of the luxurious ballrooms that hosted 20 US presidential speeches/conventions, including Nixon's nomination. Al Capone stayed in Room 700. BEWARE: Hotel parking garage next door: Hotel quoted $45 per night. We parked about 5 pm Friday and picked up about 5 pm Sunday. Were charged extra for pick-up after 2 pm. We were not informed of this policy when parking, at check-in, check out or @ ticket validation. No prices posted anywhere! BAD!

Reviewed September 09, 2019

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10.0
Exceptional
Gregory from United States
Group
Lake View Room with 2 Double Beds
Stayed 3 nights in September 2019

Outstanding location, beautiful lakeside views. ”

Rooms are older and on the small side, but clean and comfortable and with a sense of history that comes with that kind of building. The common areas are beautiful. Super convenient location and right across the street from Grant Park, which is lovely.

Reviewed September 29, 2019

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9.6
Exceptional
Melissa from United States
Couple
Lake View King Bed
Stayed 3 nights in June 2021

Great place to stay ”

Loved the view from our lakeside view room. Could watch the fireworks from our window at night. We were a little south of most of the places we wanted to go but we were able to walk to them all. Only about a mile or so away. There is a train stop about two streets over that would take you anywhere you need to go. There are a LOT of restaurants a street or two over to the west. And also shopping as well. The room was very clean. The bed and pillows were comfortable. They supplied us with a nice amount of toiletries, including a toothbrush and some really nice lotion. The staff was very nice and helpful.

Reviewed June 30, 2021

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10.0
Exceptional
Kera from United States
Family with young children
Standard Queen
Stayed 4 nights in August 2019

Great Hotel”

We are very happy with our Stay at Congress Plaza Hotel. It is very well located The staff was helpful and accommodating. They provided a crib for our baby. It is clean and quiet, we would definitely recommend this hotel.

Reviewed September 04, 2019

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10.0
Exceptional
Jeni from United States
Family with teens
Standard 2 double beds
Stayed 2 nights in June 2019

Perfect location, friendly staff”

The location couldn’t be better! We walked to almost everything, including Shedd Aquarium, Willis Tower, Grant Park, Millennium Park, Navy Pier, etc. The building is really cool- my kids were so intrigued by the tall doorways and ceilings. Staff was super nice, especially the bellhops. Overall it was a great experience and I would definitely stay here again!

Reviewed June 29, 2019

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10.0
Exceptional
Sean
Family with teens
Standard 2 double beds
Stayed 2 nights in July 2019

Here for Cirque”

Highly recommend. Check in was easy and I could use my debit card ($25/day deposit). The room was gorgeous and close to many things in Chicago. The price is daunting but the facilities are exactly what you would need for a short term stay. The bar/restaurant in the hotel is not great but the options in the city within walking distance are plentiful.

Reviewed July 15, 2019

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9.6
Exceptional
Hajra from United States
Family with teens
Standard 2 double beds
Stayed 2 nights in January 2022

Historic and fancy”

I'm not picky about hotels on a trip, but when travelling alone or in general, I do like the convenience of public transport and a safe neighborhood. Congress Plaza is perfectly located in the heart of downtown within walking distance of all main CTA train lines. The security of the hotel is great and you can relax here without any worries. As for the room and facilities, I love the historic feel of the hotel. Yes, it's old, so there are some challenges. Paint is old, and room doesn't exactly have brand new appliances and decorations. But that just fuels the vintage feel of living here. The lake view is phenomenal and the room looks beautiful. Staff is more than accommodating of all requests. I loved that the room is high ceiling as well, since a lot of the hotel rooms feel claustrophobic and dark. All in all, it was one of best and most convenient stays I have experienced.

Reviewed January 12, 2022

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10.0
Exceptional
Cheryl from United States
Couple
Standard King
Stayed 3 nights in July 2019

Hotel has Character”

Special thanks to Nicole, Hotel Representative, she was wonderful. We had a City view room, wonderful Sunrise over Lake Michigan each morning. I love how the Hotel has some of the same old décor, gives the hotel character. Will stay there on our next trip to Chicago.

Reviewed July 22, 2019

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10.0
Exceptional
George from United States
Group
Standard 2 double beds
Stayed 2 nights in September 2019

The Congress Plaza Hotel Welcomes With Open Arms ”

Everything about the Congress Plaza Hotel in Chicago is at the same time opening, excellent, and lay back. Check in and check out are as easy as opening a refrigerator. Staff is always "at your service" but never "in your face." Staying here is like staying with family.

Reviewed September 12, 2019

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10.0
Exceptional
Shawna from United States
Couple
Standard 2 double beds
Stayed 4 nights in June 2022

Exceptional”

I was very pleased with my stay at the Congress Plaza we had a room over looking Lake Michigan. Very clean rooms and hotel. Close to everything.

Reviewed July 04, 2022

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10.0
Exceptional
Steven from United States
Family with young children
Lake View Room with 2 Double Beds
Stayed 1 night in June 2021

Epic”

Staff was fantastic. Room and view unbelievable. Better than the pics on the website. Close to everything. Parking was a breeze great experience! Read some of the negative reviews but we experienced none of those ! It was a great stay from start to finish.

Reviewed June 27, 2021

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10.0
Exceptional
Joshua from United States
Family with young children
Standard 2 double beds
Stayed 5 nights in July 2019

Great price”

Great price, great location, but my only complaint is the air unit! The air conditioner was horrible! Kept it on high and the door shut and it was blazing hot. And couldn’t keep the windows open because it was hot. Sweated all night and couldn’t sleep!

Reviewed July 08, 2019

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10.0
Exceptional
Holly
Family with young children
Standard 2 double beds
Stayed 3 nights in May 2019

Fun, historical hotel. ”

Our kids loved it. It has spooky history and has some cool features. Awesome location by the train, bus, and walking distance to parks and the river. Amazing price for what you get and the location.

Reviewed May 13, 2019

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