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Cross Hotel Sapporo
Cross Hotel Sapporo
Cross Hotel Sapporo
Cross Hotel Sapporo
Cross Hotel Sapporo
Cross Hotel Sapporo
Cross Hotel Sapporo

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8.6

Excellent

3,582 reviews

3,582 reviews

Housekeeping74
View21
Breakfast20
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Hibito

60 m

Sitatte Sapporo

100 m

Sapporo Clock Tower

160 m

Clock Tower (Tokei-dai)

170 m

Chi-Ka-Ho (Underground Passageway )

190 m

Popular landmarks
Sapporo Underground Pedestrian Space

210 m

Sapporo TV Tower

410 m

Hokkaido Government Office

430 m

Odori Park

440 m

Tanukikoji Shopping Street

800 m

Closest landmarks
2nd Takikawa Parking

100 m

Sapporo Underground Pedestrian Space

210 m

Sapporo Community Plaza

230 m

Akapla

250 m

Tokyu Department Store

270 m

2020

Cross Hotel Sapporo

2-23, Nishi, Kita 2 jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0002 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

Sparkling clean

Located in heart of Sapporo

Front desk [24-hour]

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Spa

Swimming Pool

Bar

Restaurants

This property is in high demand!

11 travelers have booked today.

Value for money8.4
Distance to city center1 km
Location rating8.8
Nearest airportOkadama Airport (OKD)
Distance to airport5.7 km

Rooms available at Cross Hotel Sapporo

Excellent
Room comfort & quality

8.6

Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Run of House - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Superior Double Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Executive Double Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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Single Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
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Executive Twin - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
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Presidential Suite - Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 1 king bed
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Double Room with Shower Booth - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Executive Twin Room - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cross Hotel Sapporo?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cross Hotel Sapporo?

Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Sapporo with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Cross Hotel Sapporo?

There's an additional charge of 2310 JPY for adults and 10 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cross Hotel Sapporo?

Cross Hotel Sapporo features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

What is the smoking policy at Cross Hotel Sapporo?

Cross Hotel Sapporo does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to Cross Hotel Sapporo?

The closest airport is Okadama Airport, 5.6 km away from Cross Hotel Sapporo.

What is the closest train, metro, or bus station to Cross Hotel Sapporo?

Sapporo Chuo Bus Terminal is the closest train, metro, or bus station, about 360 m away from Cross Hotel Sapporo.

What restaurants are nearby Cross Hotel Sapporo?

Cross Hotel Sapporo is located in Sapporo, famous for good restaurants such as Ramen Shingen, Soup Curry & Dining Suage+ and Menya Saimi.

What popular shopping places are close to Cross Hotel Sapporo?

Cross Hotel Sapporo is located in Sapporo area which features shopping places such as Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.

What are popular attractions near Cross Hotel Sapporo?

Cross Hotel Sapporo is located in Sapporo area, which is famous for attractions such as Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office.

What popular natural sightseeing spots are close to Cross Hotel Sapporo?

Cross Hotel Sapporo is located in the Sapporo area, which is famous for natural sightseeing destinations such as Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine.

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Explore the neighborhood

What people love about Cross Hotel Sapporo

  • 8.8

    Excellent

    "This hotei is nice."

    Akira

    |

    August 6, 2022

  • 10

    Exceptional

    "オシャレで清潔、露天風呂もありgood"

    kensuke

    |

    July 23, 2022

  • 9.6

    Exceptional
    Cleanliness

    "The twin room was clean and spacy."

    YUKIKO

    |

    June 15, 2022

Property ranking|Compared to 990 Sapporo properties
See all rankings
Room comfort score
8.6/10
Cleanliness score
9/10
Location score
8.8/10
Service score
8.8/10
Better than
94
%
of Sapporo properties
Better than
93
%
of Sapporo properties
Better than
91
%
of Sapporo properties
Better than
90
%
of Sapporo properties
Overall rating:

8.6

Excellent
3,582 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.8
Read all reviews >
What travelers say they love:
Extremely pleasant especially in winter!
Samuel from Singapore
Couple
More about Cross Hotel Sapporo

More about Cross Hotel Sapporo

Cross Hotel Sapporo

Wake up in the heart of Sapporo and get the most of your urban escape with a comfortable stay at Cross Hotel Sapporo. This hotel is the perfect spot from which to explore amazing attractions.
Take advantage of a wealth of unrivaled services and amenities at Cross Hotel Sapporo. Stay connected throughout your stay with free internet access provided. Your explorations of Sapporo can be assisted with the car hire services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Cross Hotel Sapporo. The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Cross Hotel Sapporo. Warm up at the end of the day with a visit to the massage and spa. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside the hotel and explore Sapporo. You're sure to want to visit Clock Tower (Tokei-dai) located 160 m away, among the most sought-after photographs for anyone visiting Sapporo. Photograph yourself in front of Hokkaido Government Office located 430 m away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 93% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 93% of other options in the city.
This accommodation beats more than 93% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

69 mentions

Breakfast

30 mentions

Food & Dining

12 mentions

Internet

4 mentions

Languages spoken

  • English
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Rental car

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Towels
Food and dining
Restaurants on site

hache

  • Cuisine: European
  • Menu: Buffet, A-la-carte
Location
2-23, Nishi, Kita 2 jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0002
Excellent
Location

8.8

Airports

  • Okadama Airport (OKD)
    5.7 km 35 min drive
  • New Chitose Airport (CTS)
    41.6 km 53 min drive

Public transportation

  • Odori Subway Station
    410 m 6 min walk
  • Sapporo City Subway
    410 m

Hospital or clinic

  • Tokeidai Memorial Hospital
    350 m 5 min walk

Shopping

  • Tanukikoji Shopping Street
    800 m

Convenience store

  • Lawson
    150 m 2 min drive

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Clock Tower (Tokei-dai)
    170 m
  • Sapporo Underground Pedestrian Space
    210 m
  • Sapporo TV Tower
    410 m
  • Hokkaido Government Office
    430 m
  • Odori Park
    440 m
  • Tanukikoji Shopping Street
    800 m
  • Hokkaido University
    850 m
  • Susukino
    940 m
  • Mt. Moiwa
    5.3 km
  • Shiroi Koibito Park
    7.2 km

Nearby landmarks

  • Hibito
    60 m
  • 2nd Takikawa Parking
    100 m
  • Sitatte Sapporo
    100 m
  • Sapporo Clock Tower
    160 m
  • Clock Tower (Tokei-dai)
    170 m
  • Chi-Ka-Ho (Underground Passageway )
    190 m
  • Hokkaido Television Broadcasting
    190 m
  • Akarenga Terrace
    200 m
  • Noasis 3.4
    200 m
  • Sapporo Sosei Square
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests are required to pay an additional Breakfast fee for children using existing bed. Guests can pay directly at the hotel.
  • 【About the meals we offer】 The meals we offer are cooked in one kitchen as well other menu items. Therefore, all the allergens cannot be completely removed they may retain to some extent even if we don’t use the ingredients which trigger your allergies. Allergens from the dinnerware are not completely allergen free and they are rather hypoallergenic.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)70

Extras

  • Breakfast charge (unless included in room price)2310 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 181
  • Room voltage100
  • Year property opened2007

Parking

  • Daily parking fee1500 JPY

Reviews of Cross Hotel Sapporo from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.8
Room comfort and quality8.6
Service8.8
Value for money8.4
High score for Sapporo
Rating
9+ Exceptional (578)
8-9 Excellent (282)
7-8 Very Good (251)
6-7 Good (72)
<6 Below Expectation (72)
Time of the year
Mar - May (229)
Jun - Aug (306)
Sep - Nov (268)
Dec - Feb (452)
All guests (2,424)
All room types
All languages

Show reviews that mention 

Showing 1,255 verified guest comments
12345
10.0
Exceptional
Devon from United States
Family with teens
Luxury Twin Room with Extra Bed - Non-Smoking
Stayed 2 nights in December 2019

Holiday in Sapporo”

Very clean hotel with friendly staff. The room was spacious and the bed was very comfortable. Great location with restaurants and shopping close by. We enjoyed our stay and would definitely recommended to anyone.

Reviewed January 16, 2020

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10.0
Exceptional
Rob from Australia
Family with teens
Twin Room - Non-Smoking
Stayed 3 nights in January 2020

Exceptional service from arrival to departure ”

Really impressed with the service received from staff. Thank you. Location is excellent, buffet breakfast likewise. We had dinner in the restaurant and are glad we did. High standard of food and service. Highly recommended.

Reviewed January 20, 2020

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10.0
Exceptional
Ayaka from South Korea
Business traveler
Stayed 3 nights in August 2020

Would love to book here again!”

I loved everything about this hotel! It sucked that the breakfast and bar was unavailable due to Covid, but as soon as you step into the hotel, the aroma and the scenery is unforgettable.

Reviewed December 13, 2020

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Dear Mr/Ms Ayaka, Thank you for your great feedback. We are delighted to hear how much you enjoyed your stay. We look forward to welcoming you back.

Responded February 11, 2021
Cross Hotel Sapporo
10.0
Exceptional
Oei from Indonesia
Family with young children
Executive Twin Room - Non-Smoking
Stayed 2 nights in January 2019

Clean, great location & room was quite spacious”

Room was quite spacious, separate toilet and bathroom which was great for 4 of us staying in a room. Just 10min walk from sapporo station (snowy) could be faster if not snowing.

Reviewed January 11, 2019

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10.0
Exceptional
Samuel from Singapore
Couple
Twin Room - Non-Smoking
Stayed 2 nights in March 2020

Love the location and facilities”

Simple hotel with awesome location near to JR Sapporo station. There is also a hotbath (大浴場) at the top level overlooking the city! Extremely pleasant especially in winter!

Reviewed March 10, 2020

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9.6
Exceptional
LIPING from Taiwan
Couple
Stayed 1 night in March 2019

Great Hotel”

The part I like the most of this hotel is the spa and the size of the room is big, not like regular Japanese hotel rooms are small. the location is convenient to Sapporo station, and shopping area. the spa facility is clean and convenient to use, we stayed 5 nights and used the spa every day. would recommend this hotel to others.

Reviewed March 17, 2019

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9.6
Exceptional
Jamin from Singapore
Couple
Executive Double Room - Non-Smoking
Stayed 6 nights in January 2019

Spacious room and superb location”

5-10 minutes walk from the JR Sapporo Station. The room is spacious, clean and neat. Absolutely love the outdoor public bath (less the crowd of course). Not to forget the daily free drinks at the lounge! Highly recommended.

Reviewed January 28, 2019

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9.6
Exceptional
Paul from Thailand
Couple
Executive Double Room - Non-Smoking
Stayed 1 night in January 2019

Stylish and well situated”

This very stylish hotel is situated not far from the central park in one direction and the train station in another, with an easy walk each way. We loved the accents and the compact but very cozy room (with excellent bathroom). The morning breakfast far exceeded our expectations - lots of different foods and nice setting (btw, Japanese travelers get there right at 7 am!).

Reviewed January 24, 2019

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10.0
Exceptional
Jecky from Indonesia
Family with young children
Twin Room - Non-Smoking
Stayed 4 nights in February 2020

Excellent”

All is good. One of cross hotel front office staf is nice and helpfull her name is suzuki..

Reviewed February 12, 2020

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10.0
Exceptional
Pia
Couple
Double Room with Shower Booth - Non-Smoking
Stayed 4 nights in November 2019

Exceptional”

Nice amenities, very clean and offers free drinks from 4-7pm.

Reviewed November 10, 2019

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10.0
Exceptional
Phnida from Thailand
Family with young children
Executive Twin Room - Non-Smoking
Stayed 3 nights in December 2019

Good location ”

Good smell clean and good decoration

Reviewed January 03, 2020

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10.0
Exceptional
Teh from Malaysia
Couple
Double Room with Shower Booth - Non-Smoking
Stayed 4 nights in December 2019

Clean and location very good”

Will definitely choose Cross hotel again the next time i am in Sapporo

Reviewed December 16, 2019

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10.0
Exceptional
johnson from Malaysia
Couple
Executive Double Room - Non-Smoking
Stayed 1 night in December 2019

Comfortable staff with friendly staffs”

Hotel spacious enough, friendly staff, near to train station

Reviewed December 19, 2019

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10.0
Exceptional
YIU from Hong Kong SAR, China
Solo traveler
Run of House - Non-Smoking
Stayed 1 night in January 2020

Location , Hotel Comfort , Room Cleanliness , staffs performance & price”

Location , Hotel Comfort , Room Cleanliness , staffs performance & price

Reviewed January 18, 2020

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9.6
Exceptional
YUKIKO from Japan
Group
Twin Room - Non-Smoking
Stayed 1 night in June 2022

reasonable price and cozy room!”

it's relatively inexpensive even it was weekend. the twin room was clean and spacy. unfortunately we had no time to go up to DAIYOKUJO. hope to visit again.

Reviewed June 15, 2022

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この度はクロスホテル札幌にご宿泊いただきまして誠にありがとうございました。また高評価を賜り重ねてお礼申し上げます。当ホテル最上階にございます展望大浴場は札幌の景色をご堪能いただくことができる当ホテル自慢の施設でございます。ぜひ、またの機会がございましたらご利用いただけましたら幸いでございます。今後も皆様に感動いただけるサービスの提供を目指してまいります。お客様のまたのお越しを心よりお待ちしております。

Responded July 01, 2022
Cross Hotel Sapporo
9.2
Exceptional
Evon from Singapore
Couple
Twin Room - Non-Smoking
Stayed 1 night in February 2020

Great service, good location”

Staff were very accommodating to let us deposit our luggage 3 days before we check in (as we are travelling out before coming back into sapporo), and already placed the luggage in our room before we check in on the day itself. Very prompt with replying to our emails too. Location was great, just a short 5-10mins walk to JR station (we went during winter so it was a little harder to lug our luggage with all the ice/snow on ground). Hotel comes with complimentary drink to all guests but we missed this as we checked in late. Room was much bigger than the other 2 hotels we were based in for the trip. Didn’t get to try their onsen though, looks great in photos shown. :)

Reviewed February 17, 2020

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10.0
Exceptional
WENG from Hong Kong SAR, China
Couple
Double Room with Shower Booth - Non-Smoking
Stayed 3 nights in January 2020

Great location”

The property is quite new, good location, staff is helpful.

Reviewed January 11, 2020

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9.6
Exceptional
Tony from Canada
Couple
Twin Room - Non-Smoking
Stayed 3 nights in November 2019

The only hotel with big bath around Sapporo station”

short walking distance from Sapporo station , friendly & English speaking staff , I enjoy the big bath after lot of walking during the day , so many restaurants are around to fill up your stomach .

Reviewed November 30, 2019

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8.8
Excellent
koh from Singapore
Couple
Stayed 3 nights in February 2019

Exceptional Service ”

This is my second time staying with Cross Hotel in Japan, 1st time in Kyoto last year .. Both time their services render are exceptional in the sense of helpful in customer service . As we’re in Sapporo for 1 night with another hotel n the next day we travel to Furano for a night before we return to Sapporo for our stay with Cross Sapporo, the front desk are obliging n helpful by keeping our 2 big luggages as we do not want to bring with us to Furano just for 1 night .. On our return to Sapporo for our 3 nights stay with Cross on 1 Feb 19, after checking in n we request for 2 lugggges , I was told it’s already in our room, small gesture do makes a difference in delighting a customer .. overall the room are consider spacious in Japanese standard .. clean n nice interior which is similar to the other hotel in Cross Kyoto.. Location wise it’s close to Sapporo JR station and also Odori Park, quite a few restaurants just a minute walk away .. Free drink at bar during happy hours .

Reviewed February 06, 2019

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10.0
Exceptional
Shamsher from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in March 2022

Very convenient ”

Very good location and facilities within affordable prices

Reviewed March 07, 2022

See room deals

Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo. We look forward to your next stay with us.

Responded March 08, 2022
Cross Hotel Sapporo
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