Crown Metropol Melbourne
Conveniently situated in the Melbourne CBD part of Melbourne, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Announcements by hotel (1)
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorisation of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 0.85% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.Travel sustainable property
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Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
Clean and great location ”
I really love the location of the crown, it’s close to lots of great restaurants and a short walk to the shops in the city or south MELBOURNE markets. I loved the pool at this hotel, the room was clean, the bed was comfy and in room dining was also really easy and tasted good.
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Exceptional”
Three issues: Firstly, there were only 2 staff at concierge when I was checking in with a huge line up. Had to wait around 15 min to get served. Secondly, my request to have a room with the bed on the right as I walk in seemed to be difficult to look up as well as provide. Staff member couldn't promise bed on the right as she assumed all beds were on the left. I've started there a few times. and know you have beds in the right. After entering room, I called room assistance 2x without a call back so I went back down to concierge, and because they were short staffed, staff member was under pressure and seemed rattled to try and fulfill my request, so I told him to not worry about it. Thirdly, should also bring to your attention that brown dirty water was running out of the hot basin tap when I first turned it on. It dissipated after I let it run a while. Overall always a pleasant stay.
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Birthday upgrade ”
We booked 4 rooms with a large group for a family birthday, the manager actually checked us in and upgraded us to a loft suite and provided us 2 bottles of champagne so we could all celebrate together looking over the city! It was an awesome afternoon and evening!
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Mick Metropol ”
Stayed here for the first time and everything was great, staff were friendly and welcoming, valet parking is very good and I was greeted with a smile by everyone! I will be happy to stay here again!
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Quality hotel in a great location ”
We loved our stay at the Crown Metropol .. room was spacious and modern with great amenities. We are a couple with two young ones and the twin beds were very comfortable and pillow options were an added bonus ... hotel is very modern and close to everything.. only complaint was our humble request for a late checkout was denied and this had never happened to us before with any hotels we stayed in
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Perfect location”
Customer service by hotel concierge is more than excellent. Kayla was informative and ensures guest are at ease and enjoying their stay. (Speaking on my personal experience)
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Best choice”
Best well priced luxury hotel in southbank. Pool is great and staff are accommodating. Breakfast is amazing
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Good staycation option”
We stayed in a 2 queen size bed room for a family as a staycation to break up the summer holidays. Works well for a family short getaway
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Amazing location and awesome staff”
The hotel was so beautiful. The staff were really accommodating and helpful. The service was really great!
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Excellent ”
The cleanliness and the comfort of the room were extremely satisfying
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Exceptional”
Just love staying here. Amazing rooms, so clean. Location is awesome
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Can't wait to do this again ”
Awesome experience Excellent night out Excellent Excellent
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Fun filled Easter weekend ”
Brought the family to crown for Easter stayed a night beautiful location. Arrived early got checked in early which was a bonus check in was fast and easy. Receptionist was lovey. Can’t complain great weekend will book again.
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great location”
Comfortable good sized rooms in a great location. Pool is fantastic.
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Great location great hotel”
A great location with nice staff and good service
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Excellent stay”
Staff brilliant, service brilliant a wonderful hotel...
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Great getaway!”
Kids loved the indoor pool. Perfect location in the city. Checking in took extra long which was not good, and there aren’t many restaurants open - assuming due to covid. Other than that I’d definitely recommend.
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Fabulous”
Brilliant hotel for families and singles with great facilities.
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Favorite Hotel”
Loved the place, we'll go back again.
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Relaxing couples retreat”
Everything we needed for a relaxing luxurious mini break.
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