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DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur

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8.4

Excellent

3,729 reviews

3,729 reviews

See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
A'Famosa Theme Park

170 m

Hard Rock Café

370 m

Malaysian Travel Business

390 m

Maison Bar

390 m

Quill City Mall

400 m

Popular landmarks
Menara Kuala Lumpur

620 m

Petronas Twin Towers

910 m

KLCC - Bukit Bintang Pedestrian Walkway

1.1 km

Aquaria KLCC

1.2 km

KLCC Park

1.3 km

Closest landmarks
Tourist Police

380 m

Malaysian Tourism Centre

400 m

Jalan Thamby Dollah

470 m

SaVanh

480 m

Ivy

480 m

2021

DeFace Platinum Kuala Lumpur

THE PLATINUM SUITES ,1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent view

250 meters to public transportation

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Restaurants

Kitchen

This property is in high demand!

9 travelers have booked today.

Value for money8.5
Distance to city center1km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.1 km

Rooms available at DeFace Platinum Kuala Lumpur

3 Bedroom Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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2 bedroom Deluxe Suite
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed & 1 single bed
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2 Bed Room Premium
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 queen bed and 1 king bed
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1 Bed Room
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
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2 Bedroom Executive
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed & 1 queen bed
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1 Bedroom Executive Suite, 1 King
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 king bed
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Three-Bedroom Apartment
...
  • Room size: 165 m²/1776 ft²
  • 3 bathrooms
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Two-Bedroom Apartment
...
  • Room size: 138 m²/1485 ft²
  • 2 bathrooms
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3 Bedroom Luxury Suite
...
    Enter dates to see prices
    Executive Two Bedrooms Apartment (No Window)
    ...
      Enter dates to see prices

      Frequently asked questions

      Does DeFace Platinum Kuala Lumpur have a hot tub?

      DeFace Platinum Suites does not have a hot tub.

      What time is check-in and check-out at DeFace Platinum Kuala Lumpur?

      Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to DeFace Platinum Kuala Lumpur?

      For those who wish to drive their own cars, DeFace Platinum Kuala Lumpur has a car park right on site for maximum convenience. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at DeFace Platinum Kuala Lumpur?

      Wake up to a great buffet breakfast at DeFace Platinum Kuala Lumpur.

      What are my dining options at DeFace Platinum Kuala Lumpur?

      To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to DeFace Platinum Kuala Lumpur?

      Bukit Nanas Monorail Station is the closest train, metro, or bus station, about 260 m away from DeFace Platinum Kuala Lumpur.

      What restaurants are nearby DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in Kuala Lumpur City Centre, famous for good restaurants such as Deep Blue, Tangerine and Toastina Cafe & Bar.

      What popular shopping places are close to DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in Kuala Lumpur City Centre area which features shopping places such as Suria KLCC, CHARISMA jewellery and Abee Rugs.

      What are popular attractions near DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in Kuala Lumpur City Centre area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

      What popular natural sightseeing spots are close to DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in the Kuala Lumpur City Centre area, which is famous for natural sightseeing destinations such as Camp ground and Jelutong Tree.

      Show more questions
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      Explore the neighborhood

      What people love about DeFace Platinum Kuala Lumpur

      • 10

        Exceptional
        Cleanliness

        "Amazing clean hotel."

        lee

        |

        September 20, 2022

      • 9.2

        Exceptional
        Cleanliness

        "The place is clean, the bed and pillows are comfy."

        Mohamad

        |

        September 19, 2022

      • 10

        Exceptional
        Location

        "Nice view clean and easy access for kl routes nearby to most of the attraction"

        seetha

        |

        September 18, 2022

      Property ranking|Compared to 7,095 Kuala Lumpur properties
      See all rankings
      Room size
      92 sqm.
      Location score
      8.8/10
      Couples review score
      8.5/10
      Value for money score
      8.5/10
      Bigger than
      98
      %
      of Kuala Lumpur properties
      Better than
      96
      %
      of Kuala Lumpur properties
      Better than
      96
      %
      of Kuala Lumpur properties
      Better than
      95
      %
      of Kuala Lumpur properties
      Overall rating:

      8.4

      Excellent
      3,729 reviews
      Cleanliness
      8.4
      Facilities
      8.4
      Location
      8.8
      Read all reviews >
      What travelers say they love:
      I have a wonderful moment when stay here with my family.
      mohd from Malaysia
      Family with young children
      More about DeFace Platinum Kuala Lumpur

      More about DeFace Platinum Kuala Lumpur

      DeFace Platinum Kuala Lumpur

      See the best of Kuala Lumpur with a stay at DeFace Platinum Kuala Lumpur, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Did you know? Terminal Bersepadu Selatan is just 8.9 km away, giving guests convenient access to one of the city's urban transportation options.
      Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Kuala Lumpur. Parking is always available, provided by the hotel for their driving guests.
      While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's tours. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
      Smoking is restricted to the designated smoking areas.
      Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at DeFace Platinum Kuala Lumpur include a separate living room, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
      The hotel also provides guests with a refrigerator and bottled water in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! DeFace Platinum Kuala Lumpur has a selection of cuisine types including halal options.
      Have fun at night with your travel companions right at the hotel's bar. Guests of DeFace Platinum Kuala Lumpur can even have groceries delivered to their room for cooking, using the hotel's special service.
      Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
      Have some relaxing fun with family and friends at the library.


      Around the property

      There are many attractions to discover within close proximity to DeFace Platinum Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 610 m away, and you can always show your friends the time you went to Kuala Lumpur.


      Reasons to stay here

      This hotel scores higher than 95% of the city's accommodations on value for money
      Past guests rate facilities here higher than 96% of the city's accommodation.
      This hotel scores higher than 95% of accommodations in the city for its location.

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      Amenities and facilities
      Excellent
      Facilities

      8.4

      Most talked about facilities

      Swimming Pool

      105 mentions

      Housekeeping

      29 mentions

      View

      24 mentions

      Breakfast

      5 mentions

      Languages spoken

      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Malay

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Swimming pool [outdoor]
      • Tours

      Cleanliness and safety

      • Daily disinfection in all rooms
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Professional-grade sanitizing services
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Grocery delivery
      • Kitchen
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Concierge
      • Daily housekeeping
      • Doorman
      • Elevator
      • Food delivery
      • Library
      • Luggage storage
      • Postal service
      • Smoke-free property
      • Smoking area

      For the kids

      • Swimming pool [kids]

      Access

      • CCTV in common areas
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [on-site]
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Desk
      • Free bottled water
      • Hair dryer
      • Kitchenware
      • Microwave
      • Non-smoking
      • Refrigerator
      • Seating area
      • Shower
      • Toiletries
      • Washing machine
      Location
      THE PLATINUM SUITES ,1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
      Excellent
      Location

      8.8

      Airports

      • Sultan Abdul Aziz Shah Airport (SZB)
        17.1 km
      • Kuala Lumpur International Airport (KUL)
        46.3 km

      Public transportation

      • Bukit Nanas Monorail Station
        260 m
      • LRT Train Station - Dang Wangi
        290 m

      Hospital or clinic

      • Al-Islam Specialist Hospital
        580 m

      Shopping

      • Pavilion Kuala Lumpur
        1.5 km

      Convenience store

      • 7 Eleven
        310 m

      Cash withdrawal

      • ATM
        330 m 5 min walk
      What's nearby

      Popular landmarks

      • Menara Kuala Lumpur
        620 m
      • Petronas Twin Towers
        910 m
      • KLCC - Bukit Bintang Pedestrian Walkway
        1.1 km
      • Aquaria KLCC
        1.2 km
      • KLCC Park
        1.3 km
      • Jalan Alor
        1.4 km
      • Pavilion Kuala Lumpur
        1.5 km
      • Central Market
        1.7 km
      • Chinatown - Kuala Lumpur
        1.9 km
      • KL Bird Park
        2.5 km

      Nearby landmarks

      • A'Famosa Theme Park
        170 m
      • Bukit Nanas Monorail Station
        260 m
      • LRT Train Station - Dang Wangi
        290 m
      • Hard Rock Café
        370 m
      • Tourist Police
        380 m
      • Malaysian Travel Business
        390 m
      • Maison Bar
        390 m
      • Quill City Mall
        400 m
      • Garçon at Maison
        400 m
      • Malaysian Tourism Centre
        400 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property is independently operated by an individual owner and does not have a proper reception/concierge area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property. Guests are kindly requested to inform the property owner at least 1 day before arrival to discuss on how to enter the property. Owner contact details is available in the voucher provided upon booking confirmation.
      • The property requires a refundable security deposit Rm500 upon check-in.
      • There will be one free parking spot per unit. Extra charges may apply for additional parking spots.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out from11:00
      • Check-out until11:00

      Getting around

      • Airport transfer fee50 MYR
      • Distance from city center1km
      • Travel time to airport (minutes)45

      The property

      • Number of floors50
      • Number of rooms 80
      • Year property opened2016
      • Most recent renovation2016
      Property announcements

      Hotels only accept 2 Dose FULLY VACCINATED and AFTER 14 days guest. only allowed to enter and check in to our property.

      The property's swimming pool will be closed from 14 March 2022 untill 18 March 2022 for maintenance purposes.

      Reviews of DeFace Platinum Kuala Lumpur from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.4
      Facilities8.4
      Location8.8
      Service8.0
      Value for money8.5
      High score for Kuala Lumpur
      Rating
      9+ Exceptional (733)
      8-9 Excellent (203)
      7-8 Very Good (245)
      6-7 Good (93)
      <6 Below Expectation (244)
      Time of the year
      Mar - May (444)
      Jun - Aug (350)
      Sep - Nov (323)
      Dec - Feb (401)
      All guests (3,729)
      All room types
      All languages

      Show reviews that mention 

      Showing 1,518 verified guest comments
      12345
      10.0
      Exceptional
      Firdaus
      Solo traveler
      2 bedroom Deluxe Suite
      Stayed 2 nights in June 2019

      Exceptional”

      Lobby was very large with a nice ambience, brightly lit, very nice smelling and well ventilated. Stayed 2 nights from the 17th to 19th June and was given an apartment on the 46th floor. Check in and out was easy but just take note that you have to give a 300 RM deposit upon Checking in which will be returned to you upon checkout. Room was very spacious, unobstructed view across the entire KL skyline. You'd love to just see the view from the night. Bathroom amenities were all provided and i enjoyed the bathtub. 2 air conditions in the living room alone to ensure you are always cool and 1 each per room. Pillows and bed were comfortable. Clean and very neat. Location was great, near to the MRT station. Nevertheless, i took Grab whenever i travel to all the malls around KL, eg; Pavillion, KLCC, Lot 10, Bukit bintang as they dont cost much. Saves a lot of time too so that you get to shop more. Overall, was very happy with the stay. 5 stars for you guys! Recommended and hope to be back.

      Reviewed June 21, 2019

      See room deals

      THANK YOU AND HOPE TO SEE YOU AGAIN.

      Responded July 11, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Marzlan from Singapore
      Solo traveler
      1 Bed Room
      Stayed 2 nights in June 2022

      The Best Staycay in KL”

      The Suite, already gave me the comfort with it's constant guidance via WhatsApp even though I had not arrived there. Upon arrival I was greeted professionally. The room is impressively spacious with complete utilities and utensils for four. Concierge Mr Kesavan is a helpful man. Security treated me like an embassador and the rest of the guess too. Very near to Patronas and Malaysians' favourite Pelita Nasi Kandahar (I couldn't stop going there during makan time). Also near two 7Eleven and Starbucks white are the important places to me just in case I need something. Via WhatsApp, I received constant guidances and recommendations which are easy to follow and I'm would surely recommend to all t ok visit the Suite swimming pool and restaurant at level 51.. Overall, the Suite deserves above expectation. Marzlan

      Reviewed June 25, 2022

      See room deals

      Dear marzlan, Thank you for your review and choosing us as your accommodation. I'm looking forward to serving you again. 💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded July 03, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      LIGANG from China
      Family with teens
      2 Bedroom Executive
      Stayed 1 night in August 2019

      位置好 ”

      Nice hotel with good views.The suites are clean with convenient facilities, wash machine,microwave oven, induction cooker  etc.  The staff in the  check in counter can speak in flunet English. ps. Remember not leave any trashes in the suites, they must be put into the trash room, otherwise you'll be fined. The swimming pool is great! But the water is somewhat of dirty, and a bit crowded with so many people in it. 酒店设施不错,像洗衣机,微波炉,电磁炉都配套了,餐具也有,可以自己到附近超市买东西做点吃的,这点很赞!无边泳池也赞!只是人较多、水质不像国内干净

      Reviewed September 24, 2019

      See room deals

      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded October 12, 2019
      DeFace Platinum Kuala Lumpur
      9.6
      Exceptional
      Hazairi from Malaysia
      Family with young children
      2 Bed Room Premium
      Stayed 3 nights in November 2021

      The reason I've been here 3 times!”

      It's my 3rd time here (Twice under this company's service). Check-in is very easy. The staff will contact you for details. When you arrive, before parking on the parking lot provided, you need to go to the lobby and take the parking card including the room keys. You can park at the waiting area while doing this. After all settled, you can park your car, take your things, the elevator will go straight to your designated room. The room I took was a 2 bedroom premium, means 1 room with King sized bed (with its own bathroom including a large bathtub) and 1 room with a Queen sized bed. The room's facilities are perfect. You have the cookplace with cookwares, super large refrigerator, laundry with a dryer, high speed fiber broadband wifi, a comfortable sofa on the living room, 2 LCD TVs, and also a side long table on the master bed room for you to place your laptop and do your work. Room service is available everyday, 10AM onwards. You can call the staff if you need any assistance. They will try their best to help you! The main attraction here is the infinity Swimming Pool! You can see from here all the 4 most tallest building in Malaysia (KLCC, KL Tower, TRX and Merdeka 118) on a single panoramic view! Finally, it's the location. Located at the heart of city (Jalan Sultan Ismail), it's near to all tourist attractions including top-notch shopping malls. The price? I can promise you, it's insanely worth it!

      Reviewed November 07, 2021

      See room deals

      Dear Hazairi, Thank you for your review and choosing us as your accommodation. We are very pleased to hear you felt satisfied with all aspects of your stay. We will extend your appreciation to the team as we are sure they will all be delighted to know that their efforts have make your experience a great one. We hope you will have an opportunity to stay with us again and we look forward to welcoming you back in the near future.💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded May 08, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Azran from Malaysia
      Family with young children
      2 Bed Room Premium
      Stayed 2 nights in October 2021

      Affordable and Clean!”

      This is my honest review. I'm very impressed with the apartment. Very clean. Spotless. The apartment is large and minimalist style. Bathtub can fit 1 adult and 1 kid easily. Bed sheets is also clean. They even provide fork, spoon and also knife. Cutting board also have. The check in check out procedure is easy. The location is also good near Kampung Baru so easy to go eat. I would definitely stay here again as long as they don't increase their price. Hehehe. Overall, definitely 10 out of 10 stars for this.

      Reviewed October 27, 2021

      See room deals

      Dear azran, Thank you for your review and choosing us as your accommodation. We are very pleased to hear you felt satisfied with all aspects of your stay. We will extend your appreciation to the team as we are sure they will all be delighted to know that their efforts have make your experience a great one. We hope you will have an opportunity to stay with us again and we look forward to welcoming you back in the near future.💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded May 08, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Giordaine
      Group
      2 Bed Room Premium
      Stayed 2 nights in September 2019

      Value for money”

      Pros: Very spacious and affordable for group.. The rooms is big. Few minutes walk to Twin Tower and food restaurants like Pelita Restoran. The view from 51st floor is really amazing! Cons: Shower is not hot though. There is a room service the next day for free that give us water though they didn't sweep the floor.. They just arranged the rooms but didn't clean the floor. But overall, it was a great experience. My aunties loved the place and tell them that we will come back.

      Reviewed September 11, 2019

      See room deals

      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded September 20, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Greg from Australia
      Couple
      1 Bed Room
      Stayed 1 night in January 2019

      Awesome”

      Fantastic. HUGE room which I was not expecting an apartment. Extremely clean. Large comfortable bed. Amazing view from our room. OMG. The infinity pool over looking the city. Amazing. Thanks to Jack for picking us up and taken us back to the airport and thanks Aniee for sorting everything out for us. Our time was amazing and excellent.

      Reviewed January 06, 2019

      See room deals

      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded January 07, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Izzaty from Malaysia
      Family with young children
      2 Bed Room Premium
      Stayed 2 nights in November 2020

      Lovely suite!”

      I love the suite very clean, spacious and very suitable for the kids. I love it so much. My family love it. Very very comfortable. The bed is very fluffy and comfortable. The water heater is well. The stove kitchen can be use..the bathroom also so so squishy clean. Will repeat again ❤️

      Reviewed November 30, 2020

      See room deals

      Thank you for your review and we hope to see you again.

      Responded December 05, 2020
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Ana
      Solo traveler
      1 Bed Room
      Stayed 1 night in January 2019

      Amazing! ”

      Was really impressed by the room, a lot of open space, everything you need. A big plus was the washing machine, really in handy when you travel for some time, plus it had washing liquid which is great. The pool is just.. speechless! Been up and down few times and never had to wait more then 3-4min for the elevator, which is very reasonable. 30min wait for the elevator sounds a bit extreme, so was worried about booking after reading some of the reviews. Stayed on the 18th level and the city view was just stunning. Totally recommend and would go again!

      Reviewed January 19, 2019

      See room deals

      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded January 21, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Michael from Malaysia
      Couple
      1 Bed Room
      Stayed 1 night in November 2020

      DeFace Platinum Suites - The Best Restaurant (Deep Blue at 51st Floor-Rooftop) & the Most Proactive Staffs!”

      If you are planning for a gathering or a wedding, and to enjoy the most splendid view of KL City's skyline with the Twin Towers and the KL Tower at sight - Go for DeFace Platinum Suites! The staffs are remarkable, esp. look for Fareez & May Hoh- They were so proactive in assisting us and had always been a few steps ahead in anticipating our needs! Totally Value for Money and the view is truly splendid!

      Reviewed November 03, 2020

      See room deals

      Thank you for your review and hope to see you again

      Responded November 20, 2020
      DeFace Platinum Kuala Lumpur
      9.6
      Exceptional
      Jason from United Kingdom
      Couple
      1 Bed Room
      Stayed 4 nights in March 2019

      Nearly perfect”

      Spacious clean apartment. Great location. Only 200m from Bukit Nanas monorail. Fantastic views. Great service at check in/out. Deep blue bar superb. Only cons were roof top pool water a bit dirty. Maybe the filter was broken? The lifts are a bit of a problem though. Clearly this building was built for residential purposes and the lifts cannot cope with the amount of tourists coming and going especially around check out time. Bit of a problem to go out if your stuck in the middle 20-30 floors up as the lifts are all full and still seem to stop at every floor trying to pick up yet more people who called a lift but cant fit in. Desperately needs a lift controller or smart system in place to make more efficient. Expect to wait 15 minutes plus to get in any lift up or down just to be in one to eventually go down. Which is what other people are doing only adding to the problem.

      Reviewed March 27, 2019

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      THANK YOU SO MUCH FOR YOUR REVIEW, WE ALREADY SUBMITTED THE COMPLAINTS TO THE BUILDING MANAGEMENT.

      Responded March 28, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Azhar from Malaysia
      Business traveler
      1 Bed Room
      Stayed 1 night in June 2021

      Best place to stay”

      I salute how professional the Luma Team handle their guest. How they tolerate with their guest. The room super clean and spacious. Complete amenities and their staff always stand by to assist you. Thank you KC and colleague. You did such a great job!

      Reviewed June 03, 2021

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      Dear Azhar, Thank you for your review and choosing us as your accommodation. We are very pleased to hear you felt satisfied with all aspects of your stay. We will extend your appreciation to the team as we are sure they will all be delighted to know that their efforts have make your experience a great one. We hope you will have an opportunity to stay with us again and we look forward to welcoming you back in the near future.💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded May 08, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Muhammad from Malaysia
      Family with young children
      3 Bedroom Executive Suite
      Stayed 1 night in December 2021

      Very nice stay, good location and helpful team”

      Booked 3 rooms for family. VEry attentive team handle my booking. Start from booking until checkout. VEry good value. Location is exceptionally good. Near public transport, KLCC, Pavillion, Kampung Baru etc. 5mins from monorail and LRT. Just around 10-15mins walk to KLCC. Rooms if exceptionally good. Large area. Suitable for family of six with 2-3 kids. Beautiful pool view. Recommend!

      Reviewed December 04, 2021

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      Dear Muhammad, Thank you for your review and choosing us as your accommodation.We are very pleased to hear you had a relaxing and great experience. We hope you will have an opportunity to stay with us again and we look forward to welcoming you back in the near future.💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded May 08, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      anis from Malaysia
      Couple
      1 Bed Room
      Stayed 1 night in April 2021

      Great place nice view nice staff and services !”

      Very welcoming staff, kacy, at the reception. She give more information to us. The room just wonderful with the city view. The room and bathroom is super clean. Will definitely stay here again in the future

      Reviewed April 26, 2021

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      Dear anis, Thanks for your review and choosing us as your accommodation. It was our pleasure serving you.🥰 Glad to hear that you are enjoying our service and your stay which is clean and nice.🖤 There is a detailed step by step cleaning procedures applied to ensure room cleanliness during cleaning. Due to our standard of room quality, we did a thermal fogging service instead of just doing a normal cleaning.💫 Feeling grateful on your compliments. It is definitely a boost for us every time when receiving such a positive review, we are always improving our service. Thanks for acknowledging our hard works. 🥰 We are looking forward to serving you again.✨Stay safe and healthy 💕 Regards, Deface

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      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Deva from Malaysia
      Couple
      1 Bed Room
      Stayed 1 night in September 2020

      The place is so beautiful and classy. Worth the money. The price is reasonable.”

      The place is very comfortable and cheap. Worth the money. The place is so good and nice. I enjoyed the skypool and night time is full of lights and totally worth it.

      Reviewed September 13, 2020

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      Thank you and hope to see you again.

      Responded October 17, 2020
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      CHIEW from Singapore
      Group
      1 Bed Room
      Stayed 1 night in April 2019

      Easy and Friendly staff”

      Nice place, clean, shiok. But, the infinity swimming pool is too small. And, few tower share one swimming pool. Thats why very very very crowded in swimming pool. Disappointed with the swimming pool. The infinity swimming pool is one of the reason i choose this homestay. sigh....

      Reviewed June 09, 2019

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded June 15, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Azran from Malaysia
      Family with young children
      2 Bed Room Premium
      Stayed 2 nights in November 2021

      Second Time Here!”

      As per subject, this is our second time coming to this suites in just a mere month. The place is legit best. However the second time was not as best as the first one since our room here was somehow got some tiny ants and also there seems to be some cigarette smell from the room which must be left behind from the previous tenant. Other than that, it is superb! The bath tub is best. And also the facilities are great!

      Reviewed November 23, 2021

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      Dear azran, Thank you for your review and choosing us as your accommodation. We hope you will have an opportunity to stay with us again and we look forward to welcoming you back in the near future.💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded May 08, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Justin from Malaysia
      Solo traveler
      1 Bed Room
      Stayed 1 night in March 2022

      Ideal location, reasonable rate, clean room”

      Check in is a little bit of extra work since it is a suites type managed by third party but the staff in charge were responsive and helpful. Room is super clean, spacious, quiet and good for business traveler. Location is strategic.

      Reviewed March 20, 2022

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      Dear Justin, Thank you for your review and choosing us as your accommodation. I'm looking forward to serving you again. 💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded April 19, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Nicole from Malaysia
      Couple
      1 Bed Room
      Stayed 1 night in May 2021

      Highly Recommended ❤️”

      Unit was beautiful, spacious, and clean. Staff (Kacy) was super friendly, helpful, and accomodating. Check-in process was quick, convenient, and straight forward. Overall, it was a lovely stay, and we will definitely revisit. Highly recommended. Kudos to the team.

      Reviewed May 27, 2021

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      Dear Nicole, Thank you for your review and choosing us as your accommodation. We are very pleased to hear you felt satisfied with all aspects of your stay. We will extend your appreciation to the team as we are sure they will all be delighted to know that their efforts have make your experience a great one. We hope you will have an opportunity to stay with us again and we look forward to welcoming you back in the near future.💫 Hope to see you soon. Stay safe and healthy 💕 Regards, Deface

      Responded May 08, 2022
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Dmitry from Russia
      Couple
      1 Bed Room
      Stayed 1 night in February 2020

      Above expectations! ”

      + great view from the room, at 31st floor, wooden floors, well equipped kitchen, washing machine with detergent, spacious apartment, big shower cabin, and of course the infinity pool at 51 floor. - bathroom glass door was absent (you can still close wardrobe room door). Note: you can't see Petronas towers due to construction ahead of the hotel (pictures in the description are honest). We would surely stay again!

      Reviewed February 12, 2020

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      THANK YOU FOR YOUR REVIEW AND WE HOPE TO SEE YOU AGAIN.

      Responded February 25, 2020
      DeFace Platinum Kuala Lumpur
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