DeFace Platinum Suites

DeFace Platinum Suites

THE PLATINUM SUITES ,1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, KLCC, Kuala Lumpur, Malaysia, 50250
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1 Bed Room DeFace Platinum Suites
1 Bed Room
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     DeFace Platinum Suites

    Guest reviews

    8.6
    Excellent
    /10
    (1444 reviews)See what guests said
    9.2
    Exceptional

    "The location of this place was really good because its in th..."

    Arnel

    -

    February 14, 2018

    8.8
    Excellent value for money
    Recommended by 89% of guests

    Property highlights

    • 190 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 13 times since yesterday | 11 travelers are looking at this property right now
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Bukit Nanas Monorail Station190 m
  • A'Famosa Theme Park210 m
  • Hard Rock Café290 m
  • Tourist Police300 m
  • LRT Train Station - Dang Wangi300 m
  • Malaysian Travel Business310 m
  • Malaysian Tourism Centre310 m
  • Song-dance Extravaganza at Malaysia Tourism Centre310 m
  • Cocoa Boutique350 m
  • Zouk Club430 m
  • Value for money8.8
    Distance to city center1KM
    Location rating8.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.0 km
    Select your room
    2 Bedroom Deluxe Suite
    2 Bedroom Deluxe Suite
    ...
    • Room size: 95 m²/1023 ft²
    • City view
    • 1 king bed & 1 single bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    2 Bed Room Premium
    2 Bed Room Premium
    ...
    • Room size: 96 m²/1033 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    1 Bed Room
    1 Bed Room
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    3 Bedroom Executive Suite
    3 Bedroom Executive Suite
    ...
    • Room size: 105 m²/1130 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    2 Bed Room
    2 Bed Room
    ...
      Enter dates to see prices
      2 Bedroom
      2 Bedroom
      ...
        Enter dates to see prices

        What people love about the property

        • 10.0
          Exceptional

          "Pool is amazing."

          Ramzi Q.

          |

          December 29, 2018

        • 8.0
          Very good

          "Overall, I enjoyed my stay."

          NORASHIKIN

          |

          November 7, 2018

        • 7.6
          Very good

          "The apartment was clean and the bed was great to sleep in."

          Diyana S.

          |

          August 8, 2018

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        More about DeFace Platinum Suites

        More about DeFace Platinum Suites

        10.0
        Exceptional

        "Location is few walks to the MRT though "Grab" is more conve..."

        Grace

        |

        October 23, 2018

        An overview

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        What they offer

        9.6
        Exceptional

        "The infinity pool is simply amazing"

        herminia

        |

        December 2, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        Urbean
        630 m American, Cafe, European
        Arthur's Bar and Grill
        720 m American, Asian, Bar
        Front Page Sports Bar & Grill
        1.1 km American, Bar, Pub
        Asian cuisine
        Asian cuisine
        Celestial Court
        80 m Asian, Chinese, Halal
        Chatz Brasserie
        80 m Asian, Chinese, French
        Essence Restaurant
        80 m Asian, Chinese, Halal
        Chinese cuisine
        Chinese cuisine
        Si Chuan Dou Hau Restaurant
        80 m Chinese
        biba's, mandarin oriental
        860 m Chinese
        Plaza Court Chinese Restaurant
        1.1 km Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (1444)
        8.6
        /
        10
        Cleanliness8.6
        Facilities8.6
        Location8.9
        Service8.1
        Value for money8.8
        Provided by verified guests of Agoda
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        All guests (1444)
        All room types

        Show reviews that mention 

        Showing 662 verified guest comments
        12345
        10.0
        Exceptional
        Payont from Thailand
        Business traveler
        1 Bed Room
        Stayed 1 night in February 2019
        Nice pool”
        Nice room
        Reviewed March 03, 2019
        THANK YOU FOR YOUR REVIEW AND SEE YOU SOON
        Responded March 07, 2019
        DeFace Platinum Suites
        9.6
        Exceptional
        Tatiana from Russia
        Family with young children
        1 Bed Room
        Stayed 3 nights in January 2019
        Great rooms”
        We are very impressed with the apartment, it's huge and modern, has full kitchen and everything you need to cook and eat, washing machine. Rooftop pool is amazing, but very crowded. It's about 15 minutes walk to Petronas towers and KLCC. The only thing I would add is some extra towels (and maybe pool towels).
        Reviewed February 05, 2019
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded February 11, 2019
        DeFace Platinum Suites
        10.0
        Exceptional
        Ana
        Solo traveler
        1 Bed Room
        Stayed 1 night in January 2019
        Amazing! ”
        Was really impressed by the room, a lot of open space, everything you need. A big plus was the washing machine, really in handy when you travel for some time, plus it had washing liquid which is great. The pool is just.. speechless! Been up and down few times and never had to wait more then 3-4min for the elevator, which is very reasonable. 30min wait for the elevator sounds a bit extreme, so was worried about booking after reading some of the reviews. Stayed on the 18th level and the city view was just stunning. Totally recommend and would go again!
        Reviewed January 19, 2019
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded January 21, 2019
        DeFace Platinum Suites
        10.0
        Exceptional
        Greg from Australia
        Couple
        1 Bed Room
        Stayed 1 night in January 2019
        Awesome”
        Fantastic. HUGE room which I was not expecting an apartment. Extremely clean. Large comfortable bed. Amazing view from our room. OMG. The infinity pool over looking the city. Amazing. Thanks to Jack for picking us up and taken us back to the airport and thanks Aniee for sorting everything out for us. Our time was amazing and excellent.
        Reviewed January 06, 2019
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded January 07, 2019
        DeFace Platinum Suites
        8.8
        Excellent
        Elvin from Singapore
        Family with young children
        2 Bedroom Deluxe Suite
        Stayed 1 night in February 2019
        Very nice view. Located in the heart of city. ”
        I’m quite satisfied in overall. But a bit disappointed with the parking arrangement. If you are staying in the suite with driving in, pls check with the staff for the parking before you enter. Otherwise will be really troublesome.
        Reviewed February 11, 2019
        Thank you and hope to see you again.
        Responded February 15, 2019
        DeFace Platinum Suites
        9.6
        Exceptional
        Brian from United Kingdom
        Couple
        2 Bedroom Executive
        Stayed 2 nights in February 2019
        Large room/apartment in a good location ”
        The room was a small apartment with a kitchen and washing machine. There is. Pool but it’s always busy as the view is amazing, (51st floor across to the Petronas Towers). Good location as well.
        Reviewed February 23, 2019
        thank you and hope to see you again
        Responded February 26, 2019
        DeFace Platinum Suites
        8.0
        Excellent
        NORASHIKIN from Malaysia
        Family with teens
        1 Bed Room
        Stayed 1 night in November 2018
        Vacation Feedback”
        The apartment was beautiful, clean and fully furnished but the pillows smells. But my only problem is with the owner and the staffs, they did not mention any deposits in the booking confirmation; I’m fine with giving the deposit but the deposit was not mentioned therefore I was not prepared. I wish the owner and the staffs can take this as an improvement. Overall, I enjoyed my stay.
        Reviewed November 07, 2018
        THANK YOU FOR YOUR REVIEW, HOPE CAN SEE YOU AGAIN
        Responded November 07, 2018
        DeFace Platinum Suites
        10.0
        Exceptional
        Michael from Egypt
        Couple
        1 Bed Room
        Stayed 3 nights in October 2018
        Great experience best swimming pool you can ever be to”
        The staff are great, they’ll solve any problem if you contact them by call or Whatsapp at any time. Specially for Mr Hasan he’s very helpful. Seven eleven super market is just a 4 minute walk..same to the monorail station that can take you directly to bukit Bintang or Times Square.
        Reviewed November 03, 2018
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded November 06, 2018
        DeFace Platinum Suites
        10.0
        Exceptional
        Grace from Philippines
        Solo traveler
        1 Bed Room
        Stayed 1 night in October 2018
        Amazing!”
        1. location is few walks to the MRT though "Grab" is more convenient and cheap 2. Nice view in the infinity pool (you can both see KL towers, Petronas) 3. Fast Internet 4. Easy check-in (though it was 3pm) 5. Clean,spacious, good interior, superb! You will not be disappointed.
        Reviewed October 23, 2018
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded October 29, 2018
        DeFace Platinum Suites
        8.0
        Excellent
        Mokhlis from Malaysia
        Family with young children
        2 Bed Room Premium
        Stayed 1 night in September 2018
        In the heart of KL”
        Pros 1. Nice room, spacious and very clean and condusive 2. Nice view of rooftop pool and gym Cons 1. Long queue for the elevator 2. New mgmnt requested deposit RM500 but no early notification 3. Slight delay in checking out due to so many people check out the same time and the mgmnt need to check the room first before return the refund.
        Reviewed September 10, 2018
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded September 18, 2018
        DeFace Platinum Suites
        8.4
        Excellent
        Haji from Brunei Darussalam
        Group
        3 Bedroom Executive Suite
        Stayed 2 nights in February 2019
        big rooms and clean facilities”
        overall good stay with good facilities. Though wifi was not working and hallway where we waited for the lift was hot maybe due to AC not working.
        Reviewed March 03, 2019
        THANK YOU FOR YOUR REVIEW AND SEE YOU SOON
        Responded March 07, 2019
        DeFace Platinum Suites
        8.8
        Excellent
        Barry from Malaysia
        Couple
        2 Bedroom Deluxe Suite
        Stayed 3 nights in February 2019
        Excellent”
        Value for money
        Reviewed February 15, 2019
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded February 15, 2019
        DeFace Platinum Suites
        8.0
        Excellent
        Anne from South Korea
        Family with young children
        3 Bedroom Executive Suite
        Stayed 1 night in January 2019
        Very good”
        This is a very clean accommodation in Malaysia.
        Reviewed February 09, 2019
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded February 11, 2019
        DeFace Platinum Suites
        3.2
        Shin from South Korea
        Couple
        1 Bed Room
        Stayed 2 nights in January 2019
        Cheap property”
        Long story short, we would never come back to the property. If you want a hotel quality service this is not the one. It is a residence set in a big building along with a hotel property. (The platium suites) There are few more residences owned by private owners in the building which are rented out and De platium is one of them. It is more like airbnb but with RUDE staff. Only 1 towel per person is given each day and we had to BEG for more. I would suggest you to bring your own towel. Keep it in mind that it is not the hotel property so you wont get a towel at the pool. Hot water was not working frequently ended up having cold shower most of the times. Only thing that worth money is the pool which has an amazing view of the twin towers. You will get a great picture with less crowd if you go up there during lunch time.
        Reviewed January 24, 2019
        WE ARE SO SORRY FOR THAT, FOR YOUR INFORMATION, WE USED TO PROVIDE FRESH TOWELS EVERYDAY. ANYWAY WE WILL LOOK INTO YOUR COMPLAINT AND DEFINITELY WILL IMPROVE FOR YOUR NEXT VISIT. THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded January 28, 2019
        DeFace Platinum Suites
        6.0
        IRWAN from Singapore
        Couple
        1 Bed Room
        Stayed 1 night in December 2018
        power not so power”
        - top floor best lah - rooms are power i can say. top notch class in apartment. - bad tv. only local. got astro (or something) but cant view. - bad elevator management SERIOUSLY BAD ELEVATOR MANAGEMENT. - waited close to 2 hours for lift to go up or down. - best to go non peak season.
        Reviewed December 28, 2018
        9.2
        Exceptional
        Aaron from Singapore
        Couple
        1 Bed Room
        Stayed 3 nights in October 2018
        Awesome staycation”
        Very nice place to stay in, close to amenities. Much more worth than conventional hotel rooms where you get a proper kitchenette to cook in and more than enough space for a couple! Rooftop level swimming pool with skybar, all in one place!
        Reviewed December 27, 2018
        Thank you and hope to see you again
        Responded January 07, 2019
        DeFace Platinum Suites
        10.0
        Exceptional
        Yuria from Taiwan
        Couple
        2 Bedroom Deluxe Suite
        Stayed 1 night in April 2018
        Infinity Pool +3bedroom +high floor =amazing stay”
        The room we stayed has 1 master bed room and 1 extra room with kitchen and everything under a cheap price. We are amazed by the view when we enter our room, 42nd floor!!!!! And you get to have the access of the infinity pool which was amazing. A great stay in KL!!! will definitely come again!!! worth of money!!!!
        Reviewed July 24, 2018
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded July 30, 2018
        DeFace Platinum Suites
        8.0
        Excellent
        Mohd from Malaysia
        Family with young children
        2 Bedroom Executive
        Stayed 1 night in April 2018
        Nice clean room and pool but they are other things to improve”
        Nice view of the pool, however very small and crowded with people. I have to bring my own towel since I stayed in the aprtment instead of hotel. It is a bit ridiculous to be honest since as a guest, I should have been informed about this house rule and to be honest we just want to have hassle free stay and your house rule should ensure that. The parking lot only available at lvl 3 & 3A which can be crowded during weekend. The checkin process was not the smoothest I have experienced with the so-called Checkin Specialist named Mr Hassan was not the friendliest. A lady named Ms Ainee was polite when we are communicating which is nice. Overall it was good experience, the room was very clean and the checkout process was easy, just drop the key and go.
        Reviewed April 30, 2018
        THANK YOU FOR YOUR REVIEW,SIR. FOR YOUR INFORMATION, ALL VISITOR CARS SHOULD PARK AT LEVEL 3 AND LEVEL3A AND THIS IS THE ONLY CAR PARK BAY FOR ALL THE HOTEL GUESTS. ANYWAY, WE WILL CHECK WITH THE CHECK IN STAFF AND HOPE TO SEE YOU AGAIN
        Responded April 30, 2018
        DeFace Platinum Suites
        9.6
        Exceptional
        Dan from United Kingdom
        Solo traveler
        1 Bed Room
        Stayed 4 nights in April 2018
        All about the weekday view”
        Great apartment for the money, close to the transport to get around the city. Whilst the pool is amazing at the weekends it gets very busy so would advise a mid week stay if you want to get the photos there
        Reviewed April 28, 2018
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded April 29, 2018
        DeFace Platinum Suites
        10.0
        Exceptional
        edna from United States
        Family with young children
        2 Bed Room Premium
        Stayed 1 night in April 2018
        My wonderful exoerience in DeFace Platinum”
        They have 5he nicest staff,getting back at me on email,answering all inqueries and granting all my request! My family lived their stay in this hotel,the view on roof deck is Amazing.Their pool in rooftop is extra ordinary! I think we will come back agsin to this hotel! Thank you DeFace good job!
        Reviewed April 23, 2018
        THANK YOU AND HOPE TO SEE YOU AGAIN
        Responded April 23, 2018
        DeFace Platinum Suites
        12345
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        DeFace Platinum Suites
        |Excellent 8.6
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        • Excellent location
        • Petronas Twin Towers
        • Bukit Nanas Monorail Station is within 0.19 km