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Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru
Doubletree by Hilton Hotel Johor Bahru

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8.7

Excellent

10,069 reviews

10,069 reviews

Housekeeping570
Breakfast281
Food & Dining47
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Church of the Immaculate Conception

130 m

Institut Teknologi Tun Abdul Razak

300 m

Komtar JBCC

330 m

Sultan Abu Bakar Mosque

350 m

Johor Zoo

350 m

Popular landmarks
Johor Bahru City Square

540 m

Arulmigu Sri Rajakaliamman Glass Temple

780 m

Jalan Wong Ah Fook

890 m

Sultan Abu Bakar State Mosque

1.4 km

KSL City Mall

2.3 km

Closest landmarks
Landmark Medical Centre Sdn Bhd

60 m

Hong Leong Credit Group

210 m

AmBank @ Jalan Tengku Azizah

320 m

Johor International Convention

340 m

Menara Tabung Haji

410 m

Doubletree by Hilton Hotel Johor Bahru

No 12 Jalan Ngee Heng, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

Make your best journey to Johor Bahru with the promised standard of Clean and Safe, and enjoy car park free of charge. It's centrally located in Johor Bahru City Center only 720 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Johor Bahru

Check-in [24-hour]

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

29 travelers have booked today.

Value for money8.5
Distance to city center0.5 km
Location rating8.6
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.6 km

Rooms available at Doubletree by Hilton Hotel Johor Bahru

Excellent
Room comfort & quality

8.9

King Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Deluxe Suite
...
  • Room size: 64 m²/689 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 156 m²/1679 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Guest Twin Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Twin Deluxe
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
King Deluxe Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Deluxe Pool View
...
  • Room size: 31 m²/334 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Doubletree by Hilton Hotel Johor Bahru have a hot tub?

A hot tub is one of the facilities available at Doubletree by Hilton Hotel Johor Bahru.

What time is check-in and check-out at Doubletree by Hilton Hotel Johor Bahru?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 128 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Doubletree by Hilton Hotel Johor Bahru also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Doubletree by Hilton Hotel Johor Bahru has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Doubletree by Hilton Hotel Johor Bahru?

Start your mornings right, with the continental and buffet breakfast options offered at Doubletree by Hilton Hotel Johor Bahru. There's an additional charge of 65 MYR for adults and 35 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru features 2 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Doubletree by Hilton Hotel Johor Bahru?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Doubletree by Hilton Hotel Johor Bahru. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Doubletree by Hilton Hotel Johor Bahru?

On-site venues and convenient event services make Doubletree by Hilton Hotel Johor Bahru an ideal choice for hosting events such as corporate events, conferences and meetings. The 5 venues can accommodate up to 80 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Doubletree by Hilton Hotel Johor Bahru?

Sentral Kotaraya Bus Terminal is the closest train, metro, or bus station, about 210 m away from Doubletree by Hilton Hotel Johor Bahru.

What restaurants are nearby Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in Johor Bahru City Center, famous for good restaurants such as Tosca at DoubleTree by Hilton Johor Bahru, Restoran Vedhas and Chicken King.

What popular shopping places are close to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in Johor Bahru City Center area which features shopping places such as Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in Johor Bahru City Center area, which is famous for attractions such as Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in the Johor Bahru City Center area, which includes Lido Beach.

What popular natural sightseeing spots are close to Doubletree by Hilton Hotel Johor Bahru?

Doubletree by Hilton Hotel Johor Bahru is located in the Johor Bahru City Center area, which is famous for natural sightseeing destinations such as Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park.

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Explore the neighborhood

What people love about Doubletree by Hilton Hotel Johor Bahru

  • 8

    Very good

    "Good facilities and food."

    Fiona

    |

    September 17, 2022

  • 10

    Exceptional

    "Enjoy my stay and what a great Careline teams."

    Din

    |

    September 13, 2022

  • 10

    Exceptional
    Cleanliness

    "The hotel room is nice n clean."

    hazwan

    |

    September 13, 2022

Overall rating:

8.7

Excellent
10,069 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.6
Read all reviews >
What travelers say they love:
Overall very good hotel and love their breakfast very much.
Thor from Malaysia
Family with young children
More about Doubletree by Hilton Hotel Johor Bahru

More about Doubletree by Hilton Hotel Johor Bahru

Doubletree by Hilton Hotel Johor Bahru

Doubletree by Hilton Hotel Johor Bahru is the perfect choice for travelers who want to take in the sights and sounds of Johor Bahru. Experience an urban escape in Johor Bahru with a stay at Doubletree by Hilton Hotel Johor Bahru, with its exceptional location right in the city center. Did you know? Johor Bahru Sentral Railway Station is just 720 m away, putting you incredibly close to one of the city's transportation systems.
At Doubletree by Hilton Hotel Johor Bahru, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Johor Bahru is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Doubletree by Hilton Hotel Johor Bahru. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Doubletree by Hilton Hotel Johor Bahru are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Doubletree by Hilton Hotel Johor Bahru are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Doubletree by Hilton Hotel Johor Bahru. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Doubletree by Hilton Hotel Johor Bahru caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Doubletree by Hilton Hotel Johor Bahru offers an excellent variety of recreational facilities. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room and spa. Don't forget to make a visit or two to the hotel's pool.
At Doubletree by Hilton Hotel Johor Bahru, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't spend all your time inside while in Johor Bahru! Find that special item or souvenir that will commemorate your trip to Johor Bahru at Johor Bahru City Square located 530 m away.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

337 mentions

Breakfast

305 mentions

Swimming Pool

150 mentions

Food & Dining

98 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Pool with view
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Makan Kitchen

  • Cuisine: Local, Malaysian
  • Menu: A-la-carte

Tosca Italian Trattoria

  • Cuisine: Italian, Seafood, Malaysian
  • Menu: A-la-carte

Axis Lounge

  • Menu: Buffet

The Food Store

  • Cuisine: American, Asian, Local
  • Menu: Buffet
Location
No 12 Jalan Ngee Heng, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Excellent
Location

8.6

Airports

  • Seletar Airport (XSP) - Singapore
    13.6 km
  • Senai International Airport (JHB) - Malaysia
    21.9 km 40 min drive

Public transportation

  • Sentral Kotaraya Bus Terminal
    210 m 4 min walk
  • JB Sentral Railway Station
    570 m 8 min drive

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    60 m 1 min walk

Shopping

  • Johor Bahru City Square
    540 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    140 m 1 min drive
What's nearby

Popular landmarks

  • Johor Zoo
    350 m
  • Angry Birds Activity Park
    410 m
  • Johor Bahru City Square
    540 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    780 m
  • Jalan Wong Ah Fook
    890 m
  • Sultan Abu Bakar State Mosque
    1.4 km
  • KSL City Mall
    2.3 km
  • Danga Bay
    4.5 km
  • Paradigm Mall Johor Bahru
    10.0 km
  • Legoland Malaysia
    15.2 km

Nearby landmarks

  • Landmark Medical Centre Sdn Bhd
    60 m
  • Church of the Immaculate Conception
    130 m
  • Hong Leong Credit Group
    210 m
  • Sentral Kotaraya Bus Terminal
    210 m
  • Institut Teknologi Tun Abdul Razak
    300 m
  • AmBank @ Jalan Tengku Azizah
    320 m
  • Komtar JBCC
    330 m
  • Johor International Convention
    340 m
  • Sultan Abu Bakar Mosque
    350 m
  • Johor Zoo
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests are required to dress in smart casual clothes to access Executive Lounge. Swimwear, singlets or bathrobes or slippers are not permitted.
  • Guest must be at least 12 years old to access the Club Lounge.
  • Durian is not allowed at the property.
  • Food or fruits that have a strong smell are not allowed at the property. Otherwise charges for cleaning will apply.
  • The property requires a refundable security deposit upon check-in.
  • Airport transfer is available at an additional charge. Guests are able to contact the property after receiving booking confirmation.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee128 MYR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)28

Extras

  • Breakfast charge (unless included in room price)65 MYR
  • Daily Internet/Wi-Fi fee19 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors17
  • Number of restaurants2
  • Number of rooms 333
  • Room voltage220
  • Year property opened2014

Parking

  • Daily parking fee0 MYR
Property announcements

The swimming pool will be temporarily closed for maintenance purposes from September 18, 2022, to September 25, 2022. We apologize for any inconvenience caused.

Reviews of Doubletree by Hilton Hotel Johor Bahru from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.8
Location8.6
Room comfort and quality8.9
Service9.0
Value for money8.5
High score for Johor Bahru
Rating
9+ Exceptional (1,722)
8-9 Excellent (780)
7-8 Very Good (781)
6-7 Good (162)
<6 Below Expectation (193)
Time of the year
Mar - May (806)
Jun - Aug (849)
Sep - Nov (974)
Dec - Feb (1,009)
All guests (7,235)
All room types
All languages

Show reviews that mention 

Showing 3,638 verified guest comments
12345
10.0
Exceptional
Harwinder from Malaysia
Family with young children
King Deluxe Room
Stayed 1 night in November 2021

Best cookie ever!”

This was our first time staying at Hilton and we were extremely satisfied. We were a bit skeptical, thinking since the lockdown just finished, hotels will not have kept their rooms in the best conditions or if they laid off their staff, the quality would have gone down. But it was definitely not the case for Hilton! Everything was spotless and service from checking in until checking out was excellent. Breakfast is the best we’ve had so far. Excellent service by all staff at Makan restaurant and the choices were really overwhelming! Only complaint we have was the dinner we ordered. We were really looking forward to a delicious dinner (after reading reviews about excellent breakfast at Hilton when we booked the hotel) so it was really a total letdown when the food arrived, cold and not tasty at all. Quantity was good, for the price, but so sorry to say that we really didn’t like the taste at all. The paneer kadai tasted like caramelized onion… tandoori chicken didn’t really taste like tandoori chicken and didn’t look fresh. The burger was ok, not great, but it was fine. If the dinner was even half as good as their breakfast spread, it would have been the best stay we’ve had in Johor ever! In summary: Service is excellent Room is spotless with comfortable bed Breakfast is excellent In-room food can be better Thanks Hilton, we will definitely come back again and will also try your other hotels… Oh and one final note: their welcome cookie is the best ever! I was hoping they would also give goodbye cookies when we checked out… that would have been a perfect ending to an almost perfect stay at Hilton!

Reviewed November 02, 2021

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10.0
Exceptional
Abdul from Czech Republic
Group
King One Bedroom Suite
Stayed 1 night in December 2020

Amazing, comfortable and memorable stay!”

DoubleTree by Hilton Hotel is one of the best hotels that I have had stayed. The most apparent and obvious positive feedback goes to it’s absolute excellent customer service. There’s no doubt about it! We all stayed in the hotel for a birthday celebration of our mother’s, 5 of us were staying in two connecting rooms next to each other - King One Bedroom Suite and Double Double Guest Room. Prior to the arrival, we requested for both of the rooms to be ready between 12-1PM for an early check-in, at the highest floor and next to each other. All requests were very well noted and taken care. The in-room service was excellent though it was a little bit slow. The foods served were all good especially the Char Kway Teow! Scrumptious! In terms of the rooms, they were very cleaned, comfortable and cozy except the bathroom in the suite didn’t have a lock but overall was very spacious. In summary, we all had a very pleasant and memorable stay! Kudos to the whole team of DoubleTree by Hilton Hotel Johor Bahru!

Reviewed December 13, 2020

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10.0
Exceptional
Kathinka
Family with young children
Twin Accessible Guest Room
Stayed 1 night in October 2019

Top quality hotel, staff customer friendly, felt great”

This is the 2nd time I have stayed at Doubletree . Overall experience is great, from the start entering the hotel, reception each of one friendly and customer minded, I lost my charger and they did everything to assist, breakfast is great too, each staff is friendly, warm and very helpful. It makes you feel very comfortable and they are sincerely friendly. This has been one of the best hotels in Asia. I would highly recommend this hotel to anyone. They have a great excellent Italian restaurant at the 13th floor and also a great pool! Our kids would not want anything else then staying at Doubletree again. Thumbs up for everyone! Especially for the lady at reception; Suhaily! Kudo for you! And also the concierge!

Reviewed October 05, 2019

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10.0
Exceptional
Shasheendra from Malaysia
Couple
King Guest Room
Stayed 2 nights in February 2022

A very pleasant stay. ”

Starting with their hospitality at its best. Welcomed by the staff really well. Almost everyone greeted during the 3D2N stay. They provided warm tasty choc cookies during check in process. The lift service was super fast. The hotel ambiance was just right at every corner & they do keep it nice with some lovely scent smell around. The room was just perfect!. Well arranged, great lighting, super clean, comfortable bed, nice view, ac temp perfect & the rain shower temperature was the best! Room service attented super fast. They do have a pool, sauna & a gym on the 13th floor. Should be rebranded to 5 star just like the one in KL. Compared to some other 5 star hotels, Doubletree JB is way much better.

Reviewed February 17, 2022

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10.0
Exceptional
Lop from United Kingdom
Solo traveler
Guest Twin Room
Stayed 1 night in February 2019

Comfy stay ....”

Check in: Upon arrival, valet staff greeted us. Erra @reception was very friendly, efficient, told me all facilities within the hotel incl. breakfast buffet info. Our room was also upgraded to a higher floor which had a great unobstructed view of JB and across the waters to Singapore. Room: Very spacious , comfy beds with options of different pillows. wifi very good. Tv had ok choice of channels, would prefer more sports. Rain shower in bathroom was powerful. very few amenities in bathroom but can call for extra if needed. Free slippers were provided. Breakfast buffet: Was told there was a meat grill but was not available. Good choice of Asian/western/Indian food. Also fresh pancakes/pastries and ice cream on offer. Overall the food was a bit bland, would have expected better by Hilton standards. Amenities: Nice sized outdoor pool and indoor gym but did not use. Local amenities: There is a local Thai massage place open 11am-3am with very good prices. If need foot massage in the morning best to ask the night before. We were hoping for a nice foot massage before return to SG, but ended up at massage in City mall opp CIQ. There is also a local 77 (like 7-11) and local Malay food place if fancy early/late night snack at local prices. Would recommend staying here as close to CIQ. Taking a grab ride only costs 6rmb to/from CIQ.

Reviewed February 08, 2019

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10.0
Exceptional
nazirah from Malaysia
Group
Guest Twin Room
Stayed 2 nights in November 2021

It was good”

Stayed there for 3D2N, it was great, front desk staff was friendly (i checked in and out with Ms. Ain) no que at all, just stand there and the staff straight away invite you to their counter, they are always ready to help you and offer you warm cookies upon checking in. Free parking space (the only downside is that we hv to come down to lobby to validate parking ticket each time). The room is clean and neat, water pressure for rain shower is great, love it so much. Breakfast at Makan Kitchen was good too. And the staff are all so efficient and helpful. I guess due to covid SOP, most of the food are served by staff but just tell them how much you want, they'll fill up your plate generously.

Reviewed November 29, 2021

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10.0
Exceptional
Syed from Malaysia
Family with young children
Guest Twin Room
Stayed 1 night in September 2021

Can get enough of The Cookies!”

The best for me and my family. Greeted with some cookies that are fresh from oven (my children love them and very delicious). Booked for 2 rooms. The rooms are very comfortable for us to stay there. We have a difficulty upon arrival (because we booked thru Agoda and can't request for same floor rooms and connecting doors) but reception staff very efficient and give us what we requested (upon availability). Breakfast are the best for me so far but not very much choices (due to MCO). But at the end we all have a great time staying at Double Tree JB. Hope we can stay there again on the future!

Reviewed May 20, 2022

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10.0
Exceptional
Natalie from Singapore
Couple
King Deluxe Room
Stayed 2 nights in November 2019

Exceptional”

Breakfast buffet spread is exceptional. I'd recommend booking with the breakfast option. Staff at the dining area were cordial and friendly. Coffee/ Tea were offered when they have found you a place to sit. It is these details that matter! Although a charged phone call was made when our room was being made and we were out at that time, it was waivered at checkout. Location is pretty centered so it is convenient to travel around. Carpark is spacious and has ample lots. Room, sheets and toilets were very clean.

Reviewed December 03, 2019

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10.0
Exceptional
Yi from Singapore
Couple
King One Bedroom Suite
Stayed 1 night in October 2019

one bedroom suite”

Had the one bedroom exec suite. the room looked smaller than expected as it was compartmentalised with a sliding door separating the bedroom area from the sofa area. Check in was smooth and the cookies given were delish. The pillow menu was a lifesaver as the in room pillows were too flat. Bed was comfortable and clean. Had access to the executive lounge and the canapes during the evening were delicious. Breakfast was not bad too, at the Makan Kitchen. Remember to request for your free parking coupon at check out so you dont have to pay the RM 10.

Reviewed October 15, 2019

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10.0
Exceptional
Tinah from Singapore
Family with teens
Twin Executive Room
Stayed 1 night in December 2019

Exceptional”

We had booked the Twin Double with executive access and it was our 1st stay in JB and at the Doubletree Hilton . Glad that parking was complimentary and very nice to receive a warm cookie upon arrival . The room was comfortable and updated and very good toilet and shower and toiletries from Crabtree N Evelyn . Food was very good and the Executive lounge is very welcoming if you prefer to dine privately . Would like to commend the staff at the Executive lounge for their hospitality and hard work during the holidays as we spent quite a bit of time there . Many thanks .

Reviewed January 03, 2020

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10.0
Exceptional
Mohamad from Singapore
Group
Twin Deluxe
Stayed 1 night in July 2022

Great hotel with Excellent Service ”

Check-in was smooth. Upon arrival, was provided with their signature cookies. Great awesome cookie. Able to get a connecting room with late checkout. Room is clean and spacious. The gym and swimming pool can only be access by hotel occupant. It’s well maintained and clean. The breakfast was well spread. Can choose from Malay, Chinese, India and Western. If you love spicy, try their sambal udang or sambal bawang. It’s super nice!

Reviewed July 09, 2022

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10.0
Exceptional
Hanidah from Malaysia
Family with young children
Guest Twin Room
Stayed 1 night in November 2020

Will come back again”

The hotel so amazing... booked for 2d1n for rm209... berbaloi2.. include bf for 2 person.. the cleanliness of the room was superb Welcoming cookies was so great.. Staff so polite... from front desk & cofee house Swimming pool was nice .... great view... Buffet bf have a plenty of food.... smpkan susah nak bt pilihan... food and service so superb... Will come back again for next vacation...

Reviewed November 29, 2020

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10.0
Exceptional
Angela from Malaysia
Couple
King Guest Room
Stayed 3 nights in July 2020

Everything is just perfect”

Let’s just skip the fact that double tree is an international brand. The fact that they able to upkeep its cleanliness during Covid is just superb! Rooms are specially sanitized and a sticker will be labeled at the room door to avoid any other random people going in. I like it how they serve the breakfast on table. It helps to reduce human contact and food are served warm with a minimalist presentation. Thank you team double tree! Definitely will come back again!

Reviewed July 15, 2020

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10.0
Exceptional
shakina from Singapore
Family with young children
King Executive Room
Stayed 1 night in May 2019

Thank you!! ”

There’s no cons. Team Doubletree by Hilton made everything pleasant. We love the cookies! And thank you for the birthday brownie and the mini decoration! The bed are comfortable to sleep on. Even my kid love the room! The pre-dawn (sahur) buffet spread was superb! Thank you once again and am looking forward for my next visit here again!

Reviewed June 08, 2019

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10.0
Exceptional
Lee from Singapore
Family with young children
King Guest Room
Stayed 1 night in May 2019

Great stay over the weekend! ”

Excellent location - getting there and moving around the area was a breeze. Complimentary parking too! Check-in was fast and easy, counter staff provided excellent service and we were given warm yummy cookies as a welcome treat! Room was clean, spacious and comfy! A very great, satisfying stay over the weekend. Thank you.

Reviewed May 13, 2019

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10.0
Exceptional
Mohammad from Malaysia
Family with young children
King Guest Room
Stayed 1 night in December 2020

5 Star hotel with great staffs”

Pros: Large room Very clean Ample parking space Strategic location Large breakfast spread and very tasty too! Very friendly and professional staff (special to Naqia) who managed our stay to make it the best experience in JB. Cons: In-room foods dining quality very low. Better order from food panda. Our seafood aglio olio tasted like fried spaghetti with lots of oil. tasteless.

Reviewed December 23, 2020

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10.0
Exceptional
Nur from Singapore
Family with young children
King Accessible Guest Room
Stayed 2 nights in March 2019

Loved it! Will definitely re-visit!”

I only have amazing things to say about this hotel. Rooms were very comfortable and clean. Breakfast spread was excellent. But what made the whole experience even better was the hotel staff. From the concierge to the front office to the housekeeping to the restaurant staff - all of them deserve praises. Two thumbs up!

Reviewed March 11, 2019

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10.0
Exceptional
Lim from Singapore
Couple
King Guest Room
Stayed 1 night in January 2020

We Had An Awesome Stay!!! ”

Both me and husband had the most wonderful 2d1n Staycay. We would like to commend the guest relations Ms Naqia! She always has a smile on her face while serving us, so soft spoken and very friendly and handles her work scope very professionally. Best bit: WE RECEIVED THEIR COMPLIMENTARY COOKIES TWICE! And with this experience, we totally fell in love with this hotel brand and even signed us their Hilton Honors member! ❤️❤️❤️ Totally recommend this hotel either for families or just you and your partner.. 👍🏼👍🏼👍🏼👍🏼👍🏼

Reviewed January 26, 2020

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10.0
Exceptional
faizah from Malaysia
Family with young children
King Deluxe Room
Stayed 1 night in June 2022

Full mark for everything!”

Since cleanliness is top priority on my list, I would rate full mark for this hotel! Everything is so neat and clean, I can’t find any flaws during our stay. The breakfast spread is awesome with lavish selection of food. I will definitely recommend this hotel to my friends and would love to come back in future for the food (and the cookies)!

Reviewed June 09, 2022

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10.0
Exceptional
Christina from Singapore
Family with teens
Guest Twin Room
Stayed 1 night in June 2022

Clean room, comfy beds & friendly staff”

Due to the cleanliness restrictions. Hosue keeping did not have my room ready during check in time. I was give a RM50 F&B discount voucher. In any case, I waited at the lobby for 15min more. everything was good. My only comment will be: Can install towel drying racks? There is only one on the shower door and a hook (which doesn't really help in drying)

Reviewed June 11, 2022

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