DoubleTree by Hilton Niagara Falls
Make your best journey to Niagara Falls (NY) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Niagara Falls City Center part of Niagara Falls (NY), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Skylon Tower. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Hilton CleanStay
Clean and Ready for you

Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Totally satisfied”
We enjoyed our stay at the DoubleTree Niagara Falls. It was neat, clean and very well maintained. The staff were friendly and very accommodating. We highly recommend this DoubleTree.
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Nice and clean ”
The hotel was clean. The room is nice and big. the hotel located close to the Fall so you can take 10 mim walk along the Nigara Fall parkway.
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Good location ”
Super friendly staff with nice large comfortable rooms. The pool area well kept and nice to enjoy. Walking distance to all the attractions. The hotel restaurant is excellent.
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Great river view from this hotel”
Clean and spacious room with friendly staff.
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Great room, great facility”
The room was great, and they gave us cookies at the desk when we checked in and each night we were there. My only regret is that they don't serve a free breakfast like many other hotel chains.
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Exceptional”
the welcome cookies is good. staff very friendly. the restaurant is reasonable price if don't want to walk / drive to park area. hotel also with tour booth easily for us to register for the tour.
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Exceptional ”
I would highly recommend DoubleTree and I personally would use the resort again.
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Great experience”
Customer service at this hotel was great. They were helpful especially front desk staffs. Coffee and water availability was a plus. Thank you for the lovely stay
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Weekend getaway with Friends”
Staff was friendly. Hotel is very clean. I would definitely stay again!
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Good stay”
Located near to falls, neat and clean, spacious rooms...
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Exceptional”
Front desk staff was amazing..
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Very good”
Nice modern building. Fitness center & pool are exceptional. Room was comfortable. One draw back was the spacing under doors. Wide spacing. Had a connecting room and I could see right under into the room. Fortunately I had no neighbors during my stay.
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Very good”
The rooms were large and clean. Staff were good and breakfast was good. The location is in the niagras area but you CANT see the niagras from the hotel you must walk for 15 minutes or more to reach the falls ! I think its expensive since there is no view , the rooms view is on the car parking!
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Excellent”
good location
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Above average”
the staff wasn’t friendly... have to pay for the parking
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Acceptable”
The only good thing about this place was the cookies they give you when you leave. Extremely slow service, room was mediocre and so overpriced.
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The hotel is good location but the staff poor service. ”
They need more work.
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Worst hotel experience”
Worse hotel experience ever. We got the room late. The reception staff were rude (apart from jacob ) and did not gave us the exact time when room will be given . They kept on telling us 10mins and then made us wait for 4-5 hours. Our whole day was planned and it got ruined. Also I was not happy with the precautions they were taking in coronavirus. The service was also too bad. the toiletries were not given and when asked we were told they don't have it. Only Park prime which is the restaurant there is good . Rest was horrible and not at all worth risking life and blowing money. DO NOT FALL FOR THE PICTURE OF RIVER SIDE VIEW. THE RIVER IS VERY FAR AND YOU WILL SEE PARKING LOT AND GARDEN OUTSIDE YOUR BALCONY AND AFTER THAT RIVER.
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Had to wait 90 minutes to check in”
Had to wait 90 minutes to check in but was really 2 1/2 hours and I had to go to the desk more that 4 time to get an update. Their response was your room will be ready when it ready with no time given.
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Thank you for your note. We are continuing to struggle with the extra cleaning protocols and staffing due to COVID and unfortunately, are getting delayed in check ins for certain rooms types depending on the business volume. We are continuing to re-work our staffing model to prevent these delays. I appreciate your concern. Scott Swagler DOUBLETREE by Hilton Niagara Falls USA
Great hotel near Niagara Falls”
Stayed here for 2 nights. Arrived in Buffalo Airport then rented a car and drove to the Hotel for about 30mins. The hotel was really nice. Checked in and out was fast. They have a pool and a gym. It was easy to park in the hotel and they charged 15 USD per day. We ordered some food few times and taste really good. Only negative comment i would say is they charged my credit card without telling me. Normally, hotels will charge all your room service and other charges upon check-out however they already charged it to my credit card without even telling me. I hope they can fix this.
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