2017

Dream Phuket Hotel and Spa

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Very good
From 178 reviewsSee what guests said
7.9
80% would recommend to a friend
Dream Phuket Hotel and Spa
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Lobby
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Interior view
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Beach
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Beach
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6.2 Good location
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6.2Location
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
Executive Pool Villa
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  • Garden view
  • 185 m²/1991 ft²
  • 2 queen beds and 1 king bed
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Suite - 2 Bed Room
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  • Pool view
  • 100 m²/1076 ft²
  • 2 king beds
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Sky Suite
...
  • Pool view
  • 70 m²/753 ft²
  • 1 king bed
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Suite Executive Two Bedrooms
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  • 170 m²/1830 ft²
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Swim Up with Pool Access
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  • Pool view
  • 35 m²/377 ft²
  • 1 king bed
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Sky Pool Suite
...
  • Pool view
  • 76 m²/818 ft²
  • 1 king bed
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Deluxe Twin
...
  • Mountain view
  • 35 m²/377 ft²
  • 1 single bed
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Pool Suite
...
  • Pool view
  • 70 m²/753 ft²
  • 1 king bed
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Deluxe King
...
  • Mountain view
  • 35 m²/377 ft²
  • 1 king bed
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Suite Two Bedrooms With Private Pool
...
  • 135 m²/1453 ft²
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More about Dream Phuket Hotel and Spa

An overview

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Nearest essentials

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What to eat nearby

Thai cuisine
Sangswan Resort and Restaurant
560 mThai
Alex and Luna
3.6 kmThai
Ruean Thai
7.0 kmThai
Asian cuisine
Blue Siam
4.1 kmAsian, Seafood, Thai
Oriental Spoon
5.3 kmAsian, Gluten Free, Seafood
Monkey House Restaurant
7.9 kmAsian, European, Japanese

What they offer

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Guest policies

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Some helpful facts

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Verified guest reviews

Agoda Reviews (178)
7.9
Very good
Filter by guest type:
Cleanliness8.8
Facilities8.3
Location6.2
Room comfort and quality8.6
Service8.4
Value for money8.0
Provided by verified guests of Agoda
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Showing 118 verified guest comments
12345
7.6
Markus from Sweden
Couple
Sky Pool Suite
Stayed 2 nights in January 2018
Lovely time for me and my wife for ower Honey Moon.
This hotel have a hige standatd ower all but for me it can be better. Fore a 5 star Hotel only smal details can be better. Especially the breakfast have to be alot better.
Reviewed February 02, 2018
Dear Markus, Thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us. Your feedback is much appreciated, we understand that we cannot be the best for all of our guests and that there is always room for improvement. Rest assured that this has been shared with the respective head of departments to take note of and action on for further improvement. We hope to have another opportunity to welcome you and your partner back for another romantic getaway soon.
Responded February 07, 2018
Dream Phuket Hotel and Spa
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8.0
MUN from Malaysia
Couple
Deluxe King
Stayed 2 nights in January 2018
Service is good
If you wanna stay far away from the city(patong etc.), you definitely can choose this hotel as they have their private beach (Dream Beach Club)... This beach is not bad tho... you can chill at the beach as long as u like... their breakfast is nice too... hotel staffs are helpful enough to solve our problems... i would sincerely like to say thank you again to their staffs... you all did a great job....
Reviewed January 20, 2018
Dear Mun, thank you for chooseing Dream Phuket Hotel & Spa and for taking the time to share your review with us. We are delighted to read that you enjoyed your stay with us, especially the breakfast variety served at Trilogy restaurant and the relaxing you had at Dream Beach Club. The beach club offers direct access to Layan Beach which is considered on the Phuket's cleanest and whitest beach. The Dream team will be elated to receive your compliments as they strive to provide the highest standard of service and comfort possible to each and every one of our guest; it is always rewarding to hear from guests that we have succeeded in doing so. We hope to welcome you back at Dream soon for more relaxing holidays.
Responded January 24, 2018
Dream Phuket Hotel and Spa
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7.6
sophia from United Kingdom
Couple
Swim Up with Pool Access
Stayed 3 nights in January 2018
Overpriced
The hotel was lovely and clean and the rooms were beautiful but the swim up pool rooms were like having a pond outside your room and everything is so overpriced. The charge for food, alcohol, laundry is far too overpriced for where you are. The beach club was also nice but I thought from their promotion videos it would be a busy, fun place but it was so quiet so no atmosphere
Reviewed January 11, 2018
Dear Sophia, thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us. We are pleased to read that the hotel facilities and room design were up to your expectations. The Dip Pool rooms features a plunge pool (separate from the main pool), where guests can enjoy swimming in or just to take a dip and relax during sunny weather. We are sorry to hear that you found the menu and alcohol prices expensive, we do try to offer a wide selection of menu choices as well as the best service when attending to guests. We trust you will give us a second opportunity of welcoming you back for a more enhanced Dream experience, in the not too distant future.
Responded January 24, 2018
Dream Phuket Hotel and Spa
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9.2
Gary from Spain
Couple
Deluxe King
Stayed 3 nights in December 2017
Nice Hotel, beautiful room.
Stayed for 4 nights including New Year. Everything was perfect. Went to beach club, not really my cup of tea, but I get if you are 20 or 30 somethings.
Reviewed January 06, 2018
Dear Gary, thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us. We are pleased to read that you had wonderful Dream holiday. We look forward to welcome you back again at Dream soon.
Responded January 24, 2018
Dream Phuket Hotel and Spa
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7.6
lorraine from Singapore
Couple
Swim Up with Pool Access
Stayed 3 nights in February 2017
Really enjoyed it
The stay was amazing. free bus shuttle was provided, staff were friendly, place was clean and pleasant.
Reviewed January 03, 2018
Dear Lorraine, thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your experience from your recent stay with us. We are pleased to learn that you enjoyed the overall aspects of your stay and that we met your expectations! We hope to welcome you back soon for another relaxing holiday.
Responded January 04, 2018
Dream Phuket Hotel and Spa
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8.8
Chun from Hong Kong
Couple
Sky Pool Suite
Stayed 3 nights in December 2017
Excellent
My gf and I stayed at the sky pool villa. Rooms are clean and big. Hotel facilities are quite new. The infinity pool at the rooftop was a surprise. Small gym but reasonable. Location is far from patong (30-40 mins away) but that’s the reason why we picked Dream. There’s free shuttle to Dream beach club which is only 5 min away from the hotel. Overall we had a good stay.
Reviewed January 02, 2018
Dear Chun, thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us. We are delighted to read that you and your partner enjoyed your romantic getaway very much, and that the overall facilities and service provided were up to your expectations. We look forward to welcoming you and your partner back at Dream in the near future for more relaxing holidays soon.
Responded January 04, 2018
Dream Phuket Hotel and Spa
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6.8
Denis from Albania
Group
Deluxe Twin
Stayed 4 nights in December 2017
the end of the vacation was shameful by the staff....
We do not have any negative comments about what you wrote and what we found at the hotel. The last day we were leaving the hotel, one of the group reports that he missed a sports suit. As a group leader I personally went to the room where the sports suit was missing. To be convinced we checked the room in every detail even though the owner of the suits did not pull out the luggage in any cast, because they would be used when returning to Europe. I asked them to convince me with security cameras, coz he was sure he had been inside that room (1410). The cameras did not tell us, but after much debate there and alternatives to where we could lose the sport suit, tell us to go to the room and check together. After 2 mins comes down the with the jacket of the sport suit in the hands. Here it was the most shameful. Had put only the jacket in the closet and but not the pants. I ask the hotel owner and the police to arrive as soon as possible for this shame that is happening.
Reviewed December 07, 2017
Dear Denis, thank you for choosing Dream Phuket Hotel & Spa and for allowing us the opportunity to address your feedback shared. While we wish you had a better experience, it is feedback like this that we need to learn from and use to improve. We strive to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We hope to have the opportunity to welcome you back at Dream again for your next vacation in Phuket.
Responded December 21, 2017
Dream Phuket Hotel and Spa
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9.6
Ivan from Singapore
Couple
Sky Pool Suite
Stayed 3 nights in November 2017
Nice Getaway from the outskirts of Phuket
Let's keep it short and sweet :) Pros 1. Value for money! 2. Comprehensive facilities such as Rooftop Pool with insane view, General Pool with beds, Gym, Spa and Restaurant. 3. Hotel provides shuttle services to many different iconic places, at a fee. 4. Hotel staffs are friendly and helpful. Cons 1. Location is offshore, so it is a little out of the way. However I love it because its secluded and comfortable. 2. Food prices are a little pricey. What do you expect? It is secluded. 3. Transportation is limited. Cheers, and definitely a recommend there!
Reviewed December 07, 2017
Dear Ivan, thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us on Agoda. We are pleased to know that the overall hotel facilities and hospitality extended were up to your expectations. The hotel is indeed located away from the bustling city and its nightlife, this allows for a relaxing and idyllic holiday for our guests. Your observations have been shared with the respective teams to take note and follow up for further improvements. We hope to have another opportunity to welcome you back at Dream again for yet another relaxing holiday.
Responded December 07, 2017
Dream Phuket Hotel and Spa
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5.6
Tyson from United States
Solo traveler
Deluxe King
Stayed 3 nights in November 2017
Location! Location!
First of all you’ll notice that the hotel is situated in the middle of no where on a remote part of Laguna that is not serviced by the little trolley bus that services he rest of the Laguna hotels (Ansagna, Outrigger, Cassia, etc). The hotel offers their own shuttle like maybe two times per day but they also charge for the shuttle per passenger. The hotel sits behind a vacant lot that is just a big piles of dirt and concrete. Not a very nice site when you’re just pulling into the place. It’s not anywhere near the beach or close to anything else (there is a restaurant called Artisian about 400meters down the road that was good and way better than the hotel food options). The hotel itself including the rooms are pretty nice and the pool area is good and the gym was even ok, but I would probably stay at Ansagna, Cassia, or Outrigger because of the better location and they seem to have beaches).
Reviewed November 21, 2017
Dear Tyson, thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us on Agoda. Hotel guests can take advantage of the convenience of scheduled shuttle transfers to various Phuket destinations such as Patong, Phuket town and Boat Avenue. Should guests wish to venture out to other destinations, this can be arranged by the Concierge team. The hotel is located away from the hustle and bustle of the city and nightlife, which makes for a peaceful and idyllic holiday for our guests. Your observation has been noted and shared with the respective teams for further improvements. We hope to have another opportunity to welcome you back at Dream for another relaxing vacation soon.
Responded November 22, 2017
Dream Phuket Hotel and Spa
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8.8
Jade from United Kingdom
Couple
Swim Up with Pool Access
Stayed 3 nights in November 2017
3 Night Phuket Stay
On arrival we were dealt with straight away and given a welcome drink as well as fresh flowers. Our bags were taken to our room and we were escorted and upgraded also. Our room had multiple functions and facilities and very clean. The staff were always polite and friendly and food was great quality. Food & drinks in comparison to other prices we paid were more expensive however it is what is to be expected at such a good quality hotel. The hotel is a short distance from pick ups to the northern pier which is where the majority of tours start off and so this was ideal for us. The hotel is however around 30 mins from Patong Beach and so would recommend a different hotel to anyone wanting to go there frequently however it was fine for us as we only wanted to go there once to see what it was like. The hotel provided a shuttle which took us there at 4 and returned at 9. Overall a great stay at Dream and this is definitely a good place for couples who just want to be out of the way.
Reviewed November 18, 2017
Dear Jade, Thank you for choosing Dream Phuket Hotel & Spa and for taking the time to share your review with us on Agoda. We are extremely pleased to learn you enjoyed the overall aspects of your stay, especially the hospitality received and that you found the location of the hotel just perfect to what you were looking for! It is our mission to provide the highest standard of service and comfort possible to each and every one of our guest - so it is always rewarding to hear from guests that we have succeeded in doing so. We hope to welcome you and your family back to Dream Phuket Hotel & Spa for another relaxing holiday soon.
Responded November 22, 2017
Dream Phuket Hotel and Spa
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Sat, 17 Feb 2018 - Sun, 18 Feb 2018(1 night)