Dusit Thani Laguna Phuket Hotel
Dusit Thani Laguna Phuket Hotel
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7.6
Very good

"Hotel is dated but nice location and decent for the money"

Ben

|

October 30, 2017

Deluxe Lagoon View Room - Bed Dusit Thani Laguna Phuket Hotel
Deluxe Lagoon View Room - Bed
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Lobby Dusit Thani Laguna Phuket Hotel
Lobby
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Interior view Dusit Thani Laguna Phuket Hotel
Interior view
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Interior view Dusit Thani Laguna Phuket Hotel
Interior view
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Excellent
Location
8.5
See all 6 photos Dusit Thani Laguna Phuket Hotel
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What guests are saying:
Wonderful
JOEL from United States
Couple
great hotel great facilities staff want to help but not in your way Great food
olwen from Australia
Family with teens
Everything was wonderful except ants.
Jiye from South Korea
Family with young children
Fantastic in everyway - stay here and enjoy location facilities and food - hotel restaurant food was great - I never eat in hotels We had the executive package - well worth the extra money
olwen from Australia
Family with teens
Location very good, rooms are small, service good
Abul from Thailand
Family with teens
The villa was clean, bright and very comfortable. Without exception, the staff were friendly and helpful. We will definitely be returning.
Michael from United Kingdom
Family with teens
Best location, best staff and facilities.
Anantadej from Thailand
Couple
We spend 4 night at dusit laguna was everything wonderful , start from the staff very helpful , room was clean and nice view .
Ivano from Italy
Couple
Very nice place and value for money. Staffs are very nice.
Natorn from Thailand
Couple
A little bit of Lack Of Communication with Room service, never understanding what our food order is.
Joseph from Australia
Couple
Newly renovated

Dusit Thani Laguna Phuket Hotel

Excellent location
What's nearby?
Excellent
From 1157 reviewsSee what guests said
8.5
/
10
Excellent service
8.7
Recommended by 92% of guests
Value for money8.2
Distance to city center21 km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport11.8 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Two Bedroom Pool Villa
Two Bedroom Pool Villa
...
  • Room size: 292 m²/3143 ft²
  • Lagoon view
  • 1 double bed & 2 queen beds...
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Ocean View 2-Bedroom Pool Villa
Ocean View 2-Bedroom Pool Villa
...
  • Room size: 292 m²/3143 ft²
  • Ocean view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Dusit Club Room Twin Bed
Dusit Club Room Twin Bed
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
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1-Bedroom Suite with King Bed
1-Bedroom Suite with King Bed
...
  • Room size: 64 m²/689 ft²
  • Sea view
  • 1 double bed or 2 single be...
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Deluxe Lagoon View Room with Twin Bed
Deluxe Lagoon View Room with Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Lagoon view
  • 2 single beds
Enter dates to see prices
Dusit Club Room with King Bed
Dusit Club Room with King Bed
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Sea View Twin Bed
Deluxe Sea View Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Deluxe Sea View King Bed
Deluxe Sea View King Bed
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Lagoon View Room
Deluxe Lagoon View Room
...
  • Room size: 32 m²/344 ft²
  • Lagoon view
  • 2 single beds or 1 double b...
Enter dates to see prices
1 Bedroom Suite Twin Bed
1 Bedroom Suite Twin Bed
...
  • Room size: 64 m²/689 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Have a question for Dusit Thani Laguna Phuket Hotel?

What people love about the property

  • 9.6
    Exceptional

    "Very relaxing stay."

    Torsten

    |

    December 23, 2016

  • 8.0
    Very good

    "Overall is good stay with very rich breakfast spread."

    May F.

    |

    December 14, 2016

  • 9.6
    Exceptional

    "Nice rooms, great facilities, fantastic weekend off."

    Robert

    |

    November 29, 2016

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More about Dusit Thani Laguna Phuket Hotel

More about Dusit Thani Laguna Phuket Hotel

9.2
Exceptional

"The villa was clean, bright and very comfortable."

Michael

|

April 30, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Very nice place and value for money."

Natorn

|

June 5, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1157)Booking.com Reviews (722)
8.5
/
10
Cleanliness8.7
Facilities8.5
Location8.5
Room comfort and quality8.7
Service8.7
Value for money8.2
Provided by verified guests of Agoda
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All guests (1157)
All room types
Showing 989 verified guest comments
12345
7.6
Very good
Isabel from Macau
Family with young children
Two Bedroom Pool Villa
Stayed 8 nights in December 2018
Great location. Cleanliness and service must be improved.”
Comparing with previous experiences, the service was not what I expected. I had to ask two and three times for basic things that we needed in the villa where we stayed - as the protection bars for the stairs, electrical adaptors, ... There’s plenty of room to improve in cleanliness and details as refilling water bottles and wipes. Pros: location is great and the facilities are also good. The villa where we have stayed has a lot of space. Sugestion: for toddlers that don’t sleep anymore in cribs, it would be great to have protection bars for the beds.
Reviewed December 10, 2018
8.8
Excellent
NEIL from United Kingdom
Family with young children
Two Bedroom Pool Villa
Stayed 5 nights in November 2018
GOOD HOTEL - A LITTLE DATED IN PARTS”
We stayed in a two bedroom villa which was excellent. The staff were friendly, the food excellent, and the facilities and location good. The main hotel is quite tired in parts and could do with an refurb.
Reviewed November 19, 2018
9.2
Exceptional
Sakdipong from Thailand
Family with teens
Two Bedroom Pool Villa
Stayed 2 nights in April 2018
Amazing afternoon tea and beach”
The room was amazing; however, there was a lobby staff who was lying about how the hotel is "fully-booked" so we cannot use the late-checkout service. The room type we were staying in has 5 AVAILABLE ROOM in Agoda for the night that they said is "fully-booked." Anyway, they have nice, private breakfast for the suite and villa guests near the beach which we all enjoyed.
Reviewed August 21, 2018
9.6
Exceptional
Johny from South Korea
Family with young children
Deluxe Lagoon View with Breakfast
Stayed 3 nights in June 2018
Absolute bliss to be surrounded by 3 waterbodies. Superb hotel”
We had an amazing stay for 3 nights and 4 days. The hotel is amazingly surrounded by a lagoon on one side and the beach on the other. Of course there is a big swimming pool too. Every evening there are different themed buffet options. There is always someone singing live or someone playing traditional thai music live. There are many restaurants serving different foods. The food is absolutely yum. The staff is so friendly and caring and was very playful with the kids. Would love to go back.
Reviewed June 15, 2018
Dear Khun Johny Thanks a lot for taking time out and providing us with your feedback. we really appreciate the same. Our aim is to keep our guest engaged in different activities may it be food and beverage of sports. Its is just to showcase the different cuisines in this region and we are really glad to hear that you enjoyed the same. Hope to see you back again soon. Regards Izhar Mohsin
Responded June 18, 2018
Dusit Thani Laguna Phuket Hotel
9.2
Exceptional
Penphimon from Japan
Family with young children
Deluxe Lagoon View Room
Stayed 3 nights in April 2018
ติดหาด สระว่ายน้ำดี บริการเยี่ยม”
พักห้อง lagoon delux 3 คืน ทุกอย่างเรียบร้อยดี บริการดีเยี่ยม อาหารเช้าหลากหลาย สระว่ายน้ำดี น้ำเกลือ มีสไลเดอร์เด็ก มีข้อเสียเล็กน้อย วันที่ไปพักมีงานคอนเสิร์ตด้านนอกฝั่งตรงข้ามลากูน เสียงรบกวนเข้ามาในห้องเล็กน้อย จนถึง 5 ทุ่ม ถ้าเป็นคนนอนยากจะรำคาญนิดหน่อย โดยรวมแล้วอยากกลับไปอีก
Reviewed May 06, 2018
Dear Khun Penphimon Thanks a lot for the feedback. Really happy to hear that you enjoyed your stay with us and apologies for the inconvenience caused due to the Food and Music festival held in laguna. Hope to see you back again soon Regards Izhar Mohsin Director OF Rooms
Responded May 14, 2018
Dusit Thani Laguna Phuket Hotel
10.0
Exceptional
Gary from United Kingdom
Couple
Stayed 3 nights in December 2017
Great hotel ”
Great hotel in a great location lovely food clean and comfortable room, just one thing the restaurant under the lobby service not really that good, 3 complaints when I was in there, staff dident really communicate, overall all great stay and I will return
Reviewed December 18, 2017
Dear Khun Gary Thanks a lot for taking time out and providing us with your feedback and valuable comments.We are really happy to hear that your enjoyed your stay with us. Regarding the Laguna Cafe I have already briefed the Manager and will take it forward along with the team Hope to see you back again soon Regards izhar Mohsin Director Of Revenue Management
Responded December 19, 2017
Dusit Thani Laguna Phuket Hotel
8.0
Excellent
Shin from Singapore
Family with teens
Deluxe Lagoon View Room
Stayed 2 nights in June 2018
Good value hotel in this location”
Well-located with many restaurants and massage shops outside willing to provide shuttle services. Beach is by hotel but due to monsoon season, we couldn't enjoy it that much. Staff are friendly and helpful. Breakfast is delicious. Pool is rather small and filled with leaves (despite being cleaned). I would suggest a pool upgrade if I were to change 1 thing about the hotel.
Reviewed June 23, 2018
Dear Khun Shin Thanks a lot for taking time out and providing us with your feedback we really appreciate the same as it help us to improve our service. I have already spoken to my team to increase the leave cleaning frequency in the pool and will follow up the same with them. Hope to see you back again soon. Regards Izhar Mohsin Director Of Rooms
Responded July 09, 2018
Dusit Thani Laguna Phuket Hotel
8.8
Excellent
Shiro
Family with young children
Stayed 2 nights in December 2017
Friendly hotel with cozy room”
We stayed in an ocean view room and had an infant baby with us. Staff were all friendly and helpful. The cot provided by the hotel was pretty nice, came with thick comfortable mattress. The hotel has a lift and access ramps that helped us to move around with a stroller seamlessly across buildings and floors, except when we went to the Thai restaurant and had to life it up n down the stairs a few times. Overall excellent value for money.
Reviewed December 04, 2017
Dear Khun Shiro Thanks a lot for taking time out and providing us with your valuable feedback. We at the Dusit Thani Laguna Phuket believe in proving Thai gracious hospitality and we are really happy to hear that you enjoy the same and had a relaxing and memorable stay. I have already thanked the concerned department which made your stay a memorable one. Regards Izhar Mohsin Director of Revenue Management
Responded December 19, 2017
Dusit Thani Laguna Phuket Hotel
8.0
Excellent
Junyu from China
Couple
Stayed 2 nights in April 2017
Very good”
Location is a little bit far from the central area, about half an hour drive, but in return you will enjoy a quiet beach. Breakfast is fine but not much to select. There is a convenient store just outside the resort where you can cold drink and snacks at fair price.
Reviewed July 24, 2017
Dear Junyu Thanks a lot for providing us with your feedback, we really appreciate the same. Yes indeed the location in between the downtown and Phuket town as you can enjoy both the avenue of the paradise island. This area is very famous among family travelers and couples as the beach is beautiful and is away from the hassle of downtown and they can spend their own time here. I have already passed the feedback about the breakfast to our Kitchen team and we will be looking into the same. Hope to see you back soon Reagrds Izhar Mohsin Director Of Revenue Management
Responded August 23, 2017
Dusit Thani Laguna Phuket Hotel
10.0
Exceptional
Patrick from Singapore
Solo traveler
Deluxe Lagoon View Room
Stayed 1 night in June 2017
Great hotel with excellent service”
Signed up for the Phuket marathon n stayed at this hotel for 3 conseutive years already. They remembered me...wah!!! And made two rabbits out of the towels to welcome me in the room.... upgraded my room too. The location is close to the marathom venue too. It has a wonderful beach and you can enjoy your suntan at thr beach. Wonderful hotel.... think I will always stay at this hotel when I go to Phuket.
Reviewed June 05, 2017
Dear Mr. Patrick We do remember our returning and we do take note of all your preferences. Hope you like the rabbits in you bed. Our location is in Laguna where the Marathon takes part hence it becomes the most convenient and preferred location for the participants. Thanks a lot for the feedback and will hope to see you back again soon. Regarsds Izhar Mohsin Director Revenue Management
Responded August 28, 2017
Dusit Thani Laguna Phuket Hotel
8.4
Excellent
Veronica from Philippines
Family with young children
Two Bedroom Pool Villa
Stayed 4 nights in June 2016
A family getaway”
It was a relaxing and enjoyable trip. The resort is nice overall, esp the pool villa that we stayed in. The staff were helpful too. Only negative I can speak of is the limited selection of food within the resort because there were at least 2 restaurants under renovation. Well, it's off season so understandable.
Reviewed July 06, 2016
9.6
Exceptional
Patrick from Singapore
Solo traveler
Stayed 2 nights in June 2016
Great resort by the sea”
If you are running the Phuket Marathon .... this is the hotel to stay in...it is very close to the marathon event site whereby you can even walk there... I stayed at the first level facing the sea.... it is excellent!! You can just suntan outside your room.... the staff always smile and greet you...Excellent!!! The staff at the poolside even offered the suntan lotion to me when I forgot to bring it. Excellent hotel with excellent staff service!!!
Reviewed June 07, 2016
10.0
Exceptional
Jonathan from Philippines
Family with young children
Dusit Club Room with King Bed
Stayed 3 nights in December 2015
A very relaxing stay!”
Beach, Food, People
We had the most fun and relaxing stay at a beach front resort at Dusit. One of the best by far. The Sea View Club room we booked is a bit cramped though. Fixtures and decors are high end. Breakfast buffet was very nice. The view on our room was fantastic!
Reviewed January 05, 2016
8.7
Excellent
Florence from Switzerland
Couple
Dusit Club Room with King Bed
Stayed 5 nights in September 2015
Good location”
The Food , the beach, the activities
We enjoyed our stay in Dusit Thani Laguna ! The staff is very professional, very friendly ! Some rooms and part of hotel are under renovation , but that cause any inconvenient ! I will recommended this hotel for all travels (family, couple, sporty ....)
Reviewed October 06, 2015
9.3
Exceptional
Sun from South Korea
Family with young children
Deluxe Sea View King Bed
Stayed 3 nights in April 2015
Nice beach, friendly staff, good kids club.”
Beach, Kids club, Location
Wonderful location, very huge compound with lots of things to do. My children loved the kids club, the staff there were very nice and good with children. Many different activities available, and great food. We enjoyed our stay there very much.
Reviewed September 10, 2015
9.7
Exceptional
Vincent from Hong Kong
Family with young children
Two Bedroom Pool Villa
Stayed 3 nights in July 2015
Very Nice Hotel”
Polite staff, clean villa, may free activities
This was the 2nd time we stayed at 2-bedroom villa. The hotel is getting old now. Italian restaurant did not open for villa guests. Helpful & quick check-in, nice staff, food quality of breakfast was good but it was too crowded. Free kayaking, large swimming pool, free ball games, free 3-hole golf, gym is good, free TV games for kids & express check-out.
Reviewed July 30, 2015
8.7
Excellent
Hanspeter from Australia
Couple
Deluxe Sea View King Bed
Stayed 4 nights in June 2015
Pleasant Stay”
Service, atmosphere, cleanliness
We stayed 8 nights and very much enjoyed it. The first night our air conditioner did not work correctly and we were given another room with no hassles and apologise from staff which was much appreciated. All staff were very friendly and accommodating. Facilities are not the newest but very well maintained and clean. All in all a place to come back to.
Reviewed June 30, 2015
8.7
Excellent
Matthew from United Kingdom
Couple
Deluxe Lagoon View Room
Stayed 2 nights in June 2015
Perfect for Phuket Marathon but also for a getaway”
Location, Pool Area, Room
We stayed for 2 nights at the Dusit Thani on the weekend of the Phuket Marathon. Check-in process was as efficient as expected. Room itself was very pleasant, on the ground floor directly overlooking the Lagoon itself. A small technical glitch with the bedside "control panel" that manages the lighting etc was quickly rectified. Only negative experience of the holiday - we'd landed and transferred on a late flight from Singapore. Following the check-in and set up of the room we tried to get some food on the Friday night at one of the restaurants, to be told that last orders were at 10.30pm and that the kitchen was closed. We'd arrived at the restaurant at 10.32, so this seemed pedantic and not accommodating to weary and hungry travellers. To be fair, the restaurant staff allowed us to have items from the 24hr Room Service menu delivered to the restaurant so that we didn't need to eat in our room but the menu was limited and the food was merely "OK". Dusit Thani has a nice pool area that backs onto the beach - service at the pool bar was efficient and courteous. We ate at the Trattoria (Italian Cuisine) that evening and the food was pretty decent too. for the race day itself, the hotel has made exceptional provisions for breakfast (starting at 3.30 am ahead of the race starting at 4.30am). This was a good touch, I feel. We were also allowed a late checkout to reflect the extra time needed after the race to recover and freshen up. I would definitely recommend the Dusit Thani for a long weekend getaway.
Reviewed June 08, 2015
8.3
Excellent
Philippe from France
Family with young children
Deluxe Lagoon View Room
Stayed 7 nights in July 2014
A bad stay in an excellent hotel!”
comfort - service - kindness
Our 7-night stay was a disaster because I got Dengue Fever from Day2 until our departure. I contracted it before arriving in Phuket. The sea was rough and the kids could only play in the pool. But the entire staff did a fantastic job assisting us during our stay. The rooms are very clean and very comfortable. Used to superior dinning at all restaurants of the Dusit Thani in Bangkok, we found the food at the Phuket branch very unsavory and too expensive. Especially the very ordinary breakfast buffet. But overall, we were happy with the hotel's service.
Reviewed August 02, 2014
9.7
Exceptional
PRASERT from Thailand
Solo traveler
Deluxe Lagoon View Room
Stayed 1 night in June 2014
Superb quality ”
Room and service, breakfast and location
The hotel located in Laguna beach which is not on the main road. However, the location is good. Room and service is the best quality. Staff cleaned the room twice a day. Pool and all facilities are great. Breakfast is superb!!!! I will come back again
Reviewed July 24, 2014
12345
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