Dusit Thani Laguna Phuket Hotel
See more photos
Lobby
See more photos
Fitness center
See more photos
See more photos
See more photos
8.5 Excellent location
See map
See all 63 photos
8.5Location
Removed from saved list
2016

Dusit Thani Laguna Phuket Hotel

Have a question for Dusit Thani Laguna Phuket Hotel?
Excellent
From 1025 reviewsSee what guests said
8.5
89% would recommend to a friend
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
Two Bedroom Pool Villa
...
  • Lagoon view
  • 292 m²/3143 ft²
  • 1 double bed
Enter dates to see prices
Ocean View 2-Bedroom Pool Villa
...
  • Ocean view
  • 292 m²/3143 ft²
  • 1 king bed
Enter dates to see prices
Dusit Club Room Twin Bed
...
  • Sea view
  • 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
1-Bedroom Suite with King Bed
...
  • Sea view
  • 64 m²/689 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Dusit Club Room with King Bed
...
  • Sea view
  • 35 m²/377 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Lake View King Bed
...
  • Lagoon view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Lake View Twin Room
...
  • Lagoon view
  • 32 m²/344 ft²
  • 2 single beds
Enter dates to see prices
1 Bedroom Suite Twin Bed
...
  • Sea view
  • 64 m²/689 ft²
  • 2 single beds
Enter dates to see prices
Deluxe Ocean View King Room
...
  • Sea view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Ocean View Twin Room
...
  • Sea view
  • 32 m²/344 ft²
  • 2 single beds
Enter dates to see prices
Have a question for Dusit Thani Laguna Phuket Hotel?

More about Dusit Thani Laguna Phuket Hotel

An overview

Show more

Nearest essentials

Show less

What to eat nearby

Thai cuisine
Sangswan Resort and Restaurant
1.7 kmThai
Alex and Luna
2.2 kmThai
Ruean Thai
7.6 kmThai
Asian cuisine
Blue Siam
2.3 kmAsian, Seafood, Thai
Oriental Spoon
3.1 kmAsian, Gluten Free, Seafood
Monkey House Restaurant
5.8 kmAsian, European, Japanese

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Verified guest reviews

Agoda Reviews (1025)Booking.com Reviews (645)
8.5
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.5
Location8.5
Room comfort and quality8.7
Service8.7
Value for money8.1
Food and dining7.9
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
ภาษาไทย
Русский
more
Room type
Deluxe Lake View King Bed
Deluxe Sea View Room with King Bed
Deluxe Ocean View King Room
Dusit Club Room with King Bed
more
Sort guest comments by:
Showing 941 verified guest comments
12345
8.8
corazon from United States
Couple
Deluxe Sea View Room with King Bed
Stayed 3 nights in February 2018
Excellent
hotel is clean, rooms are comfortable, just be aware that the hotel is located about nearly 40 km from Patong.
Reviewed February 22, 2018
Did you find this review helpful?|
9.6
David from United Kingdom
Couple
Deluxe Lake View Twin Room
Stayed 7 nights in December 2017
Exceptional
Great location by the beach, lovely room overlooking the lagoon, brilliant breakfirsts and staff so nice.Would love to go back.
Reviewed January 10, 2018
Dear Mr. David It give us a lot of pleasure to know that you enjoyed your holiday with us in our resort and had a relaxing and memorable stay with us. We believe in providing Thai Gracious hospitality that is providing a service with a smile and going the extra mile. Hope to see you back again soon. Regards Izhar Mohsin Director Of Revenue Management
Responded January 31, 2018
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
5.6
Kyunam from South Korea
Family with young children
Deluxe Lake View King Bed
Stayed 4 nights in December 2017
old facility
all facilities are too old and room is too humid even if air conditioner is on.
Reviewed January 02, 2018
Dear Khun Kyunam It is sad to hear that you didn't enjoy your stay with us. We are 30 years old property and we have renovated one part of the resort and swimming pool and couple of restaurants. the remaining resort will be renovated this year and this will help include changing the Air Con units to new one which will reduce the humidity concern mentioned by you. Hope to see you back and experience the change and fresher resort Regards Izhar Mohsin Director Of Revenue Management
Responded January 31, 2018
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
4.4
Mike from United Kingdom
Couple
Deluxe Sea View Room with King Bed
Stayed 3 nights in December 2017
Outdated
Very outdated hotel. Premium price for average hotel. Food poor.
Reviewed December 28, 2017
Dear Khun Mike Thanks a lot for taking time out and providing us with your feedback, we really appreciate the same. We are 30 years old property and we have already started renovation of the resort and i am sure you noticed the newly renovated swimming pool, Pool Bar, Thai restaurant, and we also renovated 135 rooms this year. By next year we will be renovating the remain rooms and restaurants. Regarding food the kitchen team has already been informed and our executive chef will be looking into the same Hope to see you back again soon Regards Izhar Mohsin Director Of Revenue Management
Responded December 31, 2017
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
8.0
Peter from Hong Kong
Family with young children
Deluxe Lake View Twin Room
Stayed 1 night in December 2017
One of the best hotels in the Laguna Phuket
It has come a bit of age but they have continued to renovate the rooms. On the other hand there are a lot of beautiful, grown palm trees which give you a lot of shade.
Reviewed December 27, 2017
Dear Khun Peter Thanks a lot for the feedback and i am happy to hear that you had a memorable and relaxing stay with us and really appreciate the encouraging words Hope to see you soon again soon. Regards Izhar Moshin Director Of Revenue Management
Responded December 31, 2017
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
5.2
ispas from Romania
Couple
Deluxe Sea View Room with King Bed
Stayed 1 night in December 2017
Dissapointing! Lots of cash for nothing
It’s OLD! If you want something better Go to Amari (near patong beach) or Mövenpick. The staff is ok, but you don’t get what you pay for. The room service is very bad, in fact, after 1h they didn’t event call us to say they will be 30-45 mins late. so i had to cancel even though we were starving (at 23:00-24:00) after just checking in. The second night, we went to one of their restaurants and at 22:20 didn’t let us in because they were ‘closing’ at 22:30 which is not ok in every single way you put it. After this, we went to another restaurant from their facility and they barely accepted us not because it was our right to be there and order and give them cash but because we had to beg them for our 1 year and 3 months baby boy, so he could have something to eat. We asked for a salad with chicken well done (for the child) and 1 x tom yum. The waiter (girl) was ok, friendly, however i don’t know who was in the kitchen because this was the worst Tom Yum i ever had. Ever. The “so called” chicken salad only had 3 small pieces of chicken, frozen and not cooked at all and could feed the baby with an un-well-done-so-callled-chicken that i wouldn’t serve it to no one. Paid a lot for 10 days and i wouldn’t imagine we had these sort of issues that we’re not supposed to. After all we should’ve relax from the very first moment we came in. They didn’t have a room ready so they gave us a better one for only 1 night. So we couldn’t unpack. In the morning, after the breakfast they said we should wait until 14:00 and we’ll move to the new room. So we waited. It didn’t happen! They said we can stay in the same room one more night. So, we couldn’t unpack again. The next day they got it solved. In my opinion this shouldn’t have happend! Not ever! Since i can’t get anything out of this, i’ll leave a review here and everywhere i can so that others won’t have to go through this. This is from my/our point of view. I was subjective, read it and if you disagree, maybe this wa
Reviewed December 23, 2017
Dear Khun Ispas Really sad to hear that you have to go through so much during your holiday which was meant for you to relax and enjoy your time with your family. We are already looking into the feedback that you have provided us and will put all the corrective actions in place. I completely understand your situation and hope you provide us with one more oppertunity to turn your experience into a memory. Regards Izhar Moshin Director Of Revenue Management
Responded December 31, 2017
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
6.4
Weerana from United States
Family with young children
Deluxe Lake View King Bed
Stayed 1 night in December 2017
Good
My money value in Phuket intend to get less each year. This hotel price should be no more than 5000 bath per night as the cheapest room not7,500. Not thing was a major problem accept it is far from Phuket city so you need to rent a car to get around so with the price we paid with choice that is no choice is a little too much over all. Food at the hotel is okay (not wow) in 2.5-3 stars hotel. I mean the presentation looks nice but the taste is not so much. Room were just finished renovated so it is a lot better than last time (2 years ago). Beache and pool are beautiful and Basically what you paid was for location location location! If you like calm and semi quiet and do not care to spent all day on the beach then this is not a bad choice. Spa is good with what if you willingly to pay. This hotel is full 3 Stars hotel with the history of 5 stars. Over all We enjoyed our stayed with my two boys who both 8years old for one full day . But if more than that it might be too bored
Reviewed December 21, 2017
Dear Khun Weerana Laguna as a destination is a very family and couple oriented and focus more on relaxing and rejuvenating away from the hustle and bustle of the city life. We are located in between Phuket town and Patong (downtown) making us equidistant t from each location. Regarding food taste i have already informed my kitchen team. Happy to hear that you liked our location and our resort is located in beach front have lovely lawns. Hope to see you back again soon Regards Izhar Moshin Director Of Revenue Management
Responded December 31, 2017
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
10.0
Gary from United Kingdom
Couple
Deluxe Ocean View King Room
Stayed 3 nights in December 2017
Great hotel
Great hotel in a great location lovely food clean and comfortable room, just one thing the restaurant under the lobby service not really that good, 3 complaints when I was in there, staff dident really communicate, overall all great stay and I will return
Reviewed December 18, 2017
Dear Khun Gary Thanks a lot for taking time out and providing us with your feedback and valuable comments.We are really happy to hear that your enjoyed your stay with us. Regarding the Laguna Cafe I have already briefed the Manager and will take it forward along with the team Hope to see you back again soon Regards izhar Mohsin Director Of Revenue Management
Responded December 19, 2017
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
8.8
Shiro
Family with young children
Deluxe Ocean View King Room
Stayed 2 nights in December 2017
Friendly hotel with cozy room
We stayed in an ocean view room and had an infant baby with us. Staff were all friendly and helpful. The cot provided by the hotel was pretty nice, came with thick comfortable mattress. The hotel has a lift and access ramps that helped us to move around with a stroller seamlessly across buildings and floors, except when we went to the Thai restaurant and had to life it up n down the stairs a few times. Overall excellent value for money.
Reviewed December 04, 2017
Dear Khun Shiro Thanks a lot for taking time out and providing us with your valuable feedback. We at the Dusit Thani Laguna Phuket believe in proving Thai gracious hospitality and we are really happy to hear that you enjoy the same and had a relaxing and memorable stay. I have already thanked the concerned department which made your stay a memorable one. Regards Izhar Mohsin Director of Revenue Management
Responded December 19, 2017
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
4.8
Niamh from Thailand
Group
Deluxe Sea View Twin Room
Stayed 2 nights in November 2017
Poor value for money
The food was not great and over priced, the service was slow. And the faculties were run down.
Reviewed November 28, 2017
Dear Khun Niamh Thanks a lot for providing us with your constructive feedback, we really appreciate it. I have already informed the Kitchen and service team about the feedback will put steps to improve the same. Regarding the age of the resort we are 30 years old resort and we have started to renovated the resort in steps. This year we finished 135 rooms, 2 restaurant, swimming pool and reception area. Next year we will be focusing on the remaining 90 rooms and rest of the resort. Hope to see you back soon. Regrads Izhar Mohsin
Responded November 29, 2017
Dusit Thani Laguna Phuket Hotel
Did you find this review helpful?|
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

Prev
February 2018
MoTuWeThFrSaSu
   1234
567891011
12131415161718
19202122232425
262728    
Next
March 2018
MoTuWeThFrSaSu
   1234
567891011
12131415161718
19202122232425
262728293031 
Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)