Dusit Thani Laguna Phuket Hotel
Dusit Thani Laguna Phuket Hotel
See all 64 photos
Deluxe Lake View King Bed - Bed Dusit Thani Laguna Phuket Hotel
Deluxe Lake View King Bed - Bed
See all 64 photos
Lobby Dusit Thani Laguna Phuket Hotel
Lobby
See all 64 photos
Swimming pool [outdoor] Dusit Thani Laguna Phuket Hotel
Swimming pool [outdoor]
See all 64 photos
Fitness center Dusit Thani Laguna Phuket Hotel
Fitness center
See all 64 photos
See map Dusit Thani Laguna Phuket Hotel
See map
Location
Excellent
8.5
See all 64 photos Dusit Thani Laguna Phuket Hotel
See all 64 photos
Removed from saved list
2016

Dusit Thani Laguna Phuket Hotel

Excellent location
Have a question for Dusit Thani Laguna Phuket Hotel?
Excellent
From 1113 reviewsSee what guests said
8.5
Recommended by 86% of guests
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.7
Excellent
Room comfort & quality
Two Bedroom Pool Villa
Two Bedroom Pool Villa
...
  • Lagoon view
  • 292 m²/3143 ft²
  • 1 double bed
Enter dates to see prices
Ocean View 2-Bedroom Pool Villa
Ocean View 2-Bedroom Pool Villa
...
  • Ocean view
  • 292 m²/3143 ft²
  • 1 king bed
Enter dates to see prices
Dusit Club Room Twin Bed
Dusit Club Room Twin Bed
...
  • Sea view
  • 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
1-Bedroom Suite with King Bed
1-Bedroom Suite with King Bed
...
  • Sea view
  • 64 m²/689 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Ocean View King Room
Deluxe Ocean View King Room
...
  • Sea view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Dusit Club Room with King Bed
Dusit Club Room with King Bed
...
  • Sea view
  • 35 m²/377 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Lake View King Bed
Deluxe Lake View King Bed
...
  • Lagoon view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Lake View Twin Room
Deluxe Lake View Twin Room
...
  • Lagoon view
  • 32 m²/344 ft²
  • 2 single beds
Enter dates to see prices
1 Bedroom Suite Twin Bed
1 Bedroom Suite Twin Bed
...
  • Sea view
  • 64 m²/689 ft²
  • 2 single beds
Enter dates to see prices
Deluxe Ocean View Twin Room
Deluxe Ocean View Twin Room
...
  • Sea view
  • 32 m²/344 ft²
  • 2 single beds
Enter dates to see prices
Have a question for Dusit Thani Laguna Phuket Hotel?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Dusit Thani Laguna Phuket Hotel

More about Dusit Thani Laguna Phuket Hotel

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Thai cuisine
Thai cuisine
Sangswan Resort and Restaurant
1.7 kmThai
Alex and Luna
2.2 kmThai
Ruean Thai
7.6 kmThai
Asian cuisine
Asian cuisine
Blue Siam
2.3 kmAsian, Seafood, Thai
Oriental Spoon
3.1 kmAsian, Gluten Free, Seafood
Monkey House Restaurant
5.8 kmAsian, European, Japanese

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Guest policies

Show more

Some helpful facts

Show more

Announcements

Show more

Real reviews from real guests

Agoda Reviews (1113)Booking.com Reviews (682)
8.5
Excellent
Cleanliness8.7
Facilities8.5
Location8.5
Room comfort and quality8.7
Service8.7
Value for money8.2
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
ภาษาไทย
日本語
more
Room type
Deluxe Lake View King Bed
Deluxe Sea View Room with King Bed
Deluxe Ocean View King Room
Dusit Club Room with King Bed
more
Search reviews
Now you can search for any keyword within the reviews
Showing 978 verified guest comments
12345
9.6
Exceptional
Johny from South Korea
Family with young children
Stayed 3 nights in June 2018
Absolute bliss to be surrounded by 3 waterbodies. Superb hotel”
We had an amazing stay for 3 nights and 4 days. The hotel is amazingly surrounded by a lagoon on one side and the beach on the other. Of course there is a big swimming pool too. Every evening there are different themed buffet options. There is always someone singing live or someone playing traditional thai music live. There are many restaurants serving different foods. The food is absolutely yum. The staff is so friendly and caring and was very playful with the kids. Would love to go back.
Reviewed June 15, 2018
Dear Khun Johny Thanks a lot for taking time out and providing us with your feedback. we really appreciate the same. Our aim is to keep our guest engaged in different activities may it be food and beverage of sports. Its is just to showcase the different cuisines in this region and we are really glad to hear that you enjoyed the same. Hope to see you back again soon. Regards Izhar Mohsin
Responded June 18, 2018
Dusit Thani Laguna Phuket Hotel
9.2
Exceptional
Suprapa from Thailand
Group
Deluxe Sea View Room with King Bed
Stayed 1 night in June 2018
Exceptional”
Nice place
Reviewed June 14, 2018
Dear Khun Suprapa Thanks a lot for taking time out and providing us with your feedback. Please let us know more about your stay and we are happy to hear the same from you. Regards Izhar Mohsin
Responded June 18, 2018
Dusit Thani Laguna Phuket Hotel
9.6
Exceptional
regina from Singapore
Family with young children
Deluxe Sea View Twin Room
Stayed 2 nights in May 2018
great for family”
stayed at the sea view room, great view.. easy access to the beach.. there are lounges fronting the shore, the beach stretch is really great for family travel and those who do not like big crowds.. the food during breakfast was great, and the thai food at the restaurants are also very good :) staff was kind and helpful..
Reviewed June 06, 2018
Dear Khun Regina Thanks a lot for your feedback and really happy to know that you enjoyed your stay with us. Your feedback will help improve our services and hope to see you soon. Regards Izhar Mohsin
Responded June 18, 2018
Dusit Thani Laguna Phuket Hotel
9.2
Exceptional
Rozainah from Singapore
Couple
Deluxe Lake View Twin Room
Stayed 1 night in May 2018
Amazing!”
If you're looking for a place with lesser crowd n away from the busy city area, i would highly recommend this place!
Reviewed May 10, 2018
Dear Khun Rozainah Thanks a lot for your feedback and really glad to hear that you had memorable stay with with us and hope to see you back soon Regards Izhar Mohsin Director Of Rooms.
Responded May 14, 2018
Dusit Thani Laguna Phuket Hotel
9.2
Exceptional
Penphimon from Japan
Family with young children
Deluxe Lake View King Bed
Stayed 3 nights in April 2018
ติดหาด สระว่ายน้ำดี บริการเยี่ยม”
พักห้อง lagoon delux 3 คืน ทุกอย่างเรียบร้อยดี บริการดีเยี่ยม อาหารเช้าหลากหลาย สระว่ายน้ำดี น้ำเกลือ มีสไลเดอร์เด็ก มีข้อเสียเล็กน้อย วันที่ไปพักมีงานคอนเสิร์ตด้านนอกฝั่งตรงข้ามลากูน เสียงรบกวนเข้ามาในห้องเล็กน้อย จนถึง 5 ทุ่ม ถ้าเป็นคนนอนยากจะรำคาญนิดหน่อย โดยรวมแล้วอยากกลับไปอีก
Reviewed May 06, 2018
Dear Khun Penphimon Thanks a lot for the feedback. Really happy to hear that you enjoyed your stay with us and apologies for the inconvenience caused due to the Food and Music festival held in laguna. Hope to see you back again soon Regards Izhar Mohsin Director OF Rooms
Responded May 14, 2018
Dusit Thani Laguna Phuket Hotel
7.2
Very good
Susie from United States
Group
Deluxe Lake View King Bed
Stayed 5 nights in April 2018
Pretends to be 5 star but staff is trained more like 3 star hotel”
We had a rental car. Parking was very difficult and staff attitude was basically we don't care about your parking problem. I would say most the parking is for the staff and not the guest. This hotel comes off as 5 star but bottom line is 3 star at best. Breakfast was not 5 star.
Reviewed May 03, 2018
Dear Khun Susie Apologies for the inconvenience caused due to the parking in the resort. I have taken the same up with my security team and will make sure that we have more parking slots fro guest and the same is not used by staff. Thanks a lot for the feedback and apologies once again for the inconvenience caused to you during your stay. Regards Izhar Mohsin Director Of Rooms
Responded May 14, 2018
Dusit Thani Laguna Phuket Hotel
8.8
Excellent
puangporn from Thailand
Family with young children
Dusit Club Room with King Bed
Stayed 3 nights in April 2018
90”
900
Reviewed May 02, 2018
Dear Khun Puangporn Thnaks alot for providing us with a score please do let us know about your stay and we will be more than happy to hear from you. Regards Izhar Mohsin Director Of Rooms.
Responded May 14, 2018
Dusit Thani Laguna Phuket Hotel
9.6
Exceptional
QIMING from China
Family with young children
Dusit Club Room Twin Bed
Stayed 5 nights in April 2018
Best service”
Most of feeling is perfect, best service and restaurants is excellent. Main concerns are sometimes noise is not comfortable
Reviewed April 25, 2018
Dear Khun Qiming Thanks lot for providing us with your feedback Please do let us know what noise was a concern fo ryou and we will work to improve the satisfaction. Regards Izhar Mohsin Director Of Rooms
Responded May 02, 2018
Dusit Thani Laguna Phuket Hotel
8.4
Excellent
Prince from India
Couple
Dusit Club Room with King Bed
Stayed 2 nights in February 2018
Excellent”
Execellent Resort
Reviewed April 16, 2018
Dear Prince Thanks lot for your feedback and we are really happy and glad to hear that you enjoyed your stay with us in our resort and hope to see you back again soon. Regards Izhar Mohsin
Responded April 18, 2018
Dusit Thani Laguna Phuket Hotel
4.4
nancy from United Kingdom
Group
Deluxe Ocean View Twin Room
Stayed 3 nights in April 2018
Acceptable”
Rude staff, good pool, food not good
Reviewed April 11, 2018
Dear Khun Nancy Apologies as you didn't have a good experience with our staff and please do let me know the details and i will take steps to correct the same. We believe in Thai gracious hospitality and the staff are trained to deliver the same. Hope to hear back from you Regards Izhar Mohsin
Responded April 18, 2018
Dusit Thani Laguna Phuket Hotel
5.2
Mitzi from Philippines
Couple
Deluxe Lake View King Bed
Stayed 1 night in March 2018
Value for money”
Very expensive compared to other resorts in Thailand which are far more beautiful and new...
Reviewed March 20, 2018
Dear Khun Mitzi The pricing of the resort is done based on the demand and supply in the market and March being high season the rates are on the higher side. Apologies as you didn't find the resort up to the mark. We are here since last 30 years and we have finished one phase of renovation and the second phase of renovation is stating this year after which the whole resort will be renovated one. Hope to see you back again soon Regards Izhar Mohsin
Show more
Dusit Thani Laguna Phuket Hotel
6.4
Good
Ornella from Luxembourg
Couple
Deluxe Lake View King Bed
Stayed 3 nights in February 2018
great for 2 days”
great for two days but not more because there is nothing near the resort. the food of the thai restaurant was good even if we was served with water which the date was already past. so not so fresh at all. the room was ok but to humidity inside, the bed sheet were always wetty. breakfast nothing special. beach is good. swimming pool good also.
Reviewed February 27, 2018
Dear Khun Ornella Thanks a lot for taking time out and providing us with your feedback. I have already informed the concerned department and will personally look into the same. Hope to see you soon. Regards Izhar Mohsin Director of Revenue Management
Responded March 19, 2018
Dusit Thani Laguna Phuket Hotel
8.8
Excellent
Esmonde from Hong Kong
Solo traveler
Deluxe Sea View Twin Room
Stayed 4 nights in February 2018
Solo short trip”
Good hotel transfers and interconnectedness. Friendly staff. and relatively uncrowded restaurants which did not let the show down.
Reviewed February 25, 2018
Dear Khun Esmonde Its a pleasure to hear that you had a relaxing holiday with us and thnaks alot for taking time out and proving us with your feedback. Hope to see you back again soon Regards Izhar Mohsin Director Of Revenue Management
Responded March 19, 2018
Dusit Thani Laguna Phuket Hotel
8.8
Excellent
corazon from United States
Couple
Deluxe Sea View Room with King Bed
Stayed 3 nights in February 2018
Excellent”
hotel is clean, rooms are comfortable, just be aware that the hotel is located about nearly 40 km from Patong.
Reviewed February 22, 2018
Dear Khun Corazon Thanks a lot for taking time out and providing us with your feedback. Really happy to know that you liked our resort and enjoyed your stay with us. We are located in Laguna which is about 18 KM from Patong and 15 Km from Phuket town. Hope to see you back again soon Regards Izhar Mohsin Director Of Revenue Management
Responded February 22, 2018
Dusit Thani Laguna Phuket Hotel
9.6
Exceptional
David from United Kingdom
Couple
Deluxe Lake View Twin Room
Stayed 7 nights in December 2017
Exceptional”
Great location by the beach, lovely room overlooking the lagoon, brilliant breakfirsts and staff so nice.Would love to go back.
Reviewed January 10, 2018
Dear Mr. David It give us a lot of pleasure to know that you enjoyed your holiday with us in our resort and had a relaxing and memorable stay with us. We believe in providing Thai Gracious hospitality that is providing a service with a smile and going the extra mile. Hope to see you back again soon. Regards Izhar Mohsin Director Of Revenue Management
Responded January 31, 2018
Dusit Thani Laguna Phuket Hotel
5.6
Kyunam from South Korea
Family with young children
Deluxe Lake View King Bed
Stayed 4 nights in December 2017
old facility”
all facilities are too old and room is too humid even if air conditioner is on.
Reviewed January 02, 2018
Dear Khun Kyunam It is sad to hear that you didn't enjoy your stay with us. We are 30 years old property and we have renovated one part of the resort and swimming pool and couple of restaurants. the remaining resort will be renovated this year and this will help include changing the Air Con units to new one which will reduce the humidity concern mentioned by you. Hope to see you back and experience the change and fresher resort Regards Izhar Mohsin Director Of Revenue Management
Show more
Dusit Thani Laguna Phuket Hotel
4.4
Mike from United Kingdom
Couple
Deluxe Sea View Room with King Bed
Stayed 3 nights in December 2017
Outdated”
Very outdated hotel. Premium price for average hotel. Food poor.
Reviewed December 28, 2017
Dear Khun Mike Thanks a lot for taking time out and providing us with your feedback, we really appreciate the same. We are 30 years old property and we have already started renovation of the resort and i am sure you noticed the newly renovated swimming pool, Pool Bar, Thai restaurant, and we also renovated 135 rooms this year. By next year we will be renovating the remain rooms and restaurants. Regarding food the kitchen team has already been informed and our executive chef will be looking into the same Hope to see you back again soon Regards Izhar Mohsin Director Of Revenue Management
Show more
Dusit Thani Laguna Phuket Hotel
8.0
Excellent
Peter from Hong Kong
Family with young children
Deluxe Lake View Twin Room
Stayed 1 night in December 2017
One of the best hotels in the Laguna Phuket ”
It has come a bit of age but they have continued to renovate the rooms. On the other hand there are a lot of beautiful, grown palm trees which give you a lot of shade.
Reviewed December 27, 2017
Dear Khun Peter Thanks a lot for the feedback and i am happy to hear that you had a memorable and relaxing stay with us and really appreciate the encouraging words Hope to see you soon again soon. Regards Izhar Moshin Director Of Revenue Management
Responded December 31, 2017
Dusit Thani Laguna Phuket Hotel
5.2
ispas from Romania
Couple
Deluxe Sea View Room with King Bed
Stayed 1 night in December 2017
Dissapointing! Lots of cash for nothing”
It’s OLD! If you want something better Go to Amari (near patong beach) or Mövenpick. The staff is ok, but you don’t get what you pay for. The room service is very bad, in fact, after 1h they didn’t event call us to say they will be 30-45 mins late. so i had to cancel even though we were starving (at 23:00-24:00) after just checking in. The second night, we went to one of their restaurants and at 22:20 didn’t let us in because they were ‘closing’ at 22:30 which is not ok in every single way you put it. After this, we went to another restaurant from their facility and they barely accepted us not because it was our right to be there and order and give them cash but because we had to beg them for our 1 year and 3 months baby boy, so he could have something to eat. We asked for a salad with chicken well done (for the child) and 1 x tom yum. The waiter (girl) was ok, friendly, however i don’t know who was in the kitchen because this was the worst Tom Yum i ever had. Ever. The “so called” chicken salad only had 3 small pieces of chicken, frozen and not cooked at all and could feed the baby with an un-well-done-so-callled-chicken that i wouldn’t serve it to no one. Paid a lot for 10 days and i wouldn’t imagine we had these sort of issues that we’re not supposed to. After all we should’ve relax from the very first moment we came in. They didn’t have a room ready so they gave us a better one for only 1 night. So we couldn’t unpack. In the morning, after the breakfast they said we should wait until 14:00 and we’ll move to the new room. So we waited. It didn’t happen! They said we can stay in the same room one more night. So, we couldn’t unpack again. The next day they got it solved. In my opinion this shouldn’t have happend! Not ever! Since i can’t get anything out of this, i’ll leave a review here and everywhere i can so that others won’t have to go through this. This is from my/our point of view. I was subjective, read it and if you disagree, maybe this wa
Reviewed December 23, 2017
Dear Khun Ispas Really sad to hear that you have to go through so much during your holiday which was meant for you to relax and enjoy your time with your family. We are already looking into the feedback that you have provided us and will put all the corrective actions in place. I completely understand your situation and hope you provide us with one more oppertunity to turn your experience into a memory. Regards Izhar Moshin Director Of Revenue Management
Show more
Dusit Thani Laguna Phuket Hotel
6.4
Good
Weerana from United States
Family with young children
Deluxe Lake View King Bed
Stayed 1 night in December 2017
Good”
My money value in Phuket intend to get less each year. This hotel price should be no more than 5000 bath per night as the cheapest room not7,500. Not thing was a major problem accept it is far from Phuket city so you need to rent a car to get around so with the price we paid with choice that is no choice is a little too much over all. Food at the hotel is okay (not wow) in 2.5-3 stars hotel. I mean the presentation looks nice but the taste is not so much. Room were just finished renovated so it is a lot better than last time (2 years ago). Beache and pool are beautiful and Basically what you paid was for location location location! If you like calm and semi quiet and do not care to spent all day on the beach then this is not a bad choice. Spa is good with what if you willingly to pay. This hotel is full 3 Stars hotel with the history of 5 stars. Over all We enjoyed our stayed with my two boys who both 8years old for one full day . But if more than that it might be too bored
Reviewed December 21, 2017
Dear Khun Weerana Laguna as a destination is a very family and couple oriented and focus more on relaxing and rejuvenating away from the hustle and bustle of the city life. We are located in between Phuket town and Patong (downtown) making us equidistant t from each location. Regarding food taste i have already informed my kitchen team. Happy to hear that you liked our location and our resort is located in beach front have lovely lawns. Hope to see you back again soon Regards Izhar Moshin Director Of Revenue Management
Show more
Dusit Thani Laguna Phuket Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices