Eastern And Oriental Hotel
Eastern And Oriental Hotel
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 Eastern And Oriental Hotel
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Location
Exceptional
9.1
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Removed from saved list
2017

Eastern And Oriental Hotel

Stay in the heart of Penang
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Excellent
From 3019 reviewsSee what guests said
8.9
Recommended by 95% of guests
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.2
Exceptional
Room comfort & quality
10 travelers are looking at this property right nowBook now before it's too late!
Straits Suite - Heritage Wing
Straits Suite - Heritage Wing
...
  • Ocean view
  • 87 m²/936 ft²
  • 1 double bed
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Georgetown Suite - Heritage Wing
Georgetown Suite - Heritage Wing
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  • City view
  • 79 m²/850 ft²
  • 1 double bed
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Corner Suite
Corner Suite
...
  • Sea view
  • 123 m²/1324 ft²
  • 1 king bed
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Writers Suite - Heritage Wing
Writers Suite - Heritage Wing
...
  • Ocean view
  • 135 m²/1453 ft²
  • 1 double bed or 2 single be...
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Deluxe Suite - Heritage Wing
Deluxe Suite - Heritage Wing
...
  • Ocean view
  • 58 m²/624 ft²
  • 1 double bed or 2 single be...
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Studio Suite - Victory Annexe
Studio Suite - Victory Annexe
...
  • Sea view
  • 55 m²/592 ft²
  • 1 double bed or 2 single be...
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Corner Suite (Victory Annexe)
Corner Suite (Victory Annexe)
...
  • 123 m²/1324 ft²
  • Shower and bathtub
  • 1 super king bed
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Premier Suite - Heritage Wing
Premier Suite - Heritage Wing
...
  • Ocean view
  • 59 m²/635 ft²
  • 1 double bed or 2 single be...
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Double Standard
Double Standard
...
  • 135 m²/1453 ft²
  • Balcony/terrace
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Double Deluxe
Double Deluxe
...
  • 55 m²/592 ft²
  • Balcony/terrace
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More about Eastern And Oriental Hotel

More about Eastern And Oriental Hotel

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (3019)Booking.com Reviews (2163)
8.9
Excellent
Read reviews from:
Cleanliness9.3
Facilities9.0
Location9.1
Room comfort and quality9.2
Service9.0
Value for money8.6
Provided by verified guests of Agoda
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Room type
Deluxe Suite - Heritage Wing
Georgetown Suite - Heritage Wing
Premier Suite - Heritage Wing
Writers Suite - Heritage Wing
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12345
10.0
YEE from Malaysia
Couple
Georgetown Suite - Heritage Wing
Stayed 1 night in January 2018
Friendly and nice environment ”
I was quite surprised by the various food for morning breakfast, it was so awesome!! woke up in the morning, having a sip of coffee looking at the nice sea view. nice people and nice services. thanks E&O!
Reviewed May 22, 2018
7.6
Kai from Singapore
Family with young children
Studio Suite - Victory Annexe
Stayed 3 nights in May 2018
Good location, great service and excellent hotel”
The hotel is well located by the sea and is close to many attractions and great food. The service staff is friendly and attentive. The breakfast spread is good. Room is spacious and clean
Reviewed May 21, 2018
Dear Valued Guest, Thank you for sharing your stay experience with us. It gives us great pleasure to know that everything was perfect during your stay and you have had a great stay. We look forward to welcoming you back in the near future. Kind regards, The Management
Responded May 22, 2018
Eastern And Oriental Hotel
10.0
Preeti from Singapore
Group
Studio Suite - Victory Annexe
Stayed 2 nights in May 2018
Perfect weekend getaway spot! ”
This was my first time staying at Eastern Oriental and it was amazing. The staff were extremely helpful, the rooms were clean and beautiful, the location is perfect if you want to exolore George Town, and the experience overall was well worth it!
Reviewed May 21, 2018
Dear Valued Guest, Thank you indeed for staying with us. We are pleased to know that you have enjoyed your 2 nights stay and that we were able to give you a good impression during your first visit. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Kind regards, The Management
Responded May 22, 2018
Eastern And Oriental Hotel
9.6
Cut from Indonesia
Solo traveler
Studio Suite - Victory Annexe
Stayed 3 nights in May 2018
Exceptional”
Everything is perfect! It’s fisrt time stay at E&O hotel. And I just fall in love with this historical hotel. Good location, the room was nice, and food was delicious. Very recommended!
Reviewed May 18, 2018
Dear Valued Guest, Many thanks for choosing to stay with us. It is great to hear that you have enjoyed your 3 nights stay with us and everything was perfect. It would be a pleasure to have you with us again and we look forward to welcoming you back. Kind regards, The Management
Responded May 21, 2018
Eastern And Oriental Hotel
8.0
Tung from Singapore
Couple
Studio Suite - Victory Annexe
Stayed 1 night in May 2018
Hotel with a Heritage”
My sense is that the expansion of the hotel with no corresponding increase in staff strength has lead to poorer service level. At no fault of the hotel, the presence of obnoxious guests staying in this hotel also made the stay very unpleasant.
Reviewed May 18, 2018
Dear Valued Guest, Thank you indeed for staying with us. We are sorry to hear that your stay with us did not meet the expectations. We hope this will not deter you from visiting us again in the future as we would love to have the opportunity to provide you with a better experience. Kind regards, The Management
Responded May 21, 2018
Eastern And Oriental Hotel
8.8
Julia from Hong Kong
Group
Georgetown Suite - Heritage Wing
Stayed 3 nights in May 2018
Excellent”
All staff and service good except didn't have time to enjoy the facility. Stay was too short
Reviewed May 17, 2018
Dear Valued Guest, Thank you for staying with us. It is great to know that you have enjoyed your 3 nights stay and it would be a pleasure to welcome you back for another great stay. Kind regards, The Management
Responded May 18, 2018
Eastern And Oriental Hotel
9.6
Chua from Singapore
Business traveler
Studio Suite - Victory Annexe
Stayed 3 nights in May 2018
Breakfast's food never change for 3 years. It seen like less chinese food than last year. ”
Back again very soon. GOOD
Reviewed May 17, 2018
Dear Valued Guest, Thank you for staying with us again for 3 nights. We are pleased to hear that you would be returning to stay with us again soon and we look forward to welcoming you back. Kind regards, The Management
Responded May 18, 2018
Eastern And Oriental Hotel
7.6
LIM from Malaysia
Couple
Studio Suite - Victory Annexe
Stayed 1 night in May 2018
not great”
ask to place a msg card. did not do so..hmm
Reviewed May 15, 2018
Dear Valued Guest, Thank you indeed for staying with us. We regret that your with us was not great and please accept our sincere apologies for the shortfall. We do hope to be able to welcome you back in the near future. Kind regards, The Management
Responded May 16, 2018
Eastern And Oriental Hotel
9.2
wee from Singapore
Business traveler
Deluxe Suite - Heritage Wing
Stayed 3 nights in May 2017
Very Nice Colonial Hotel with great gym”
This is a place I would come back again as it is like the Raffles Hotel Singapore but located in Penang. Outstanding furnishings and food is good generally. Location is a bit far from the old Chinatown but still walkable.
Reviewed May 15, 2018
Dear Valued Guest, Thank you for sharing your stay experience with us. It is great to hear that you have enjoyed your stay and would love to come back. We certainly look forward to the pleasure of welcoming you back for another great stay. Kind regards, The Management
Responded May 16, 2018
Eastern And Oriental Hotel
5.2
Mohamad from Malaysia
Family with young children
Studio Suite - Victory Annexe
Stayed 2 nights in May 2018
Nice room. Bad service”
The only 3 ppl smiling at us were the bellboy, 2 waiters. Thats all. Your calls to the butler being routed all around. Plates are dirty at the restaurant. A lot of flies at the restaurant. Services are bad at this hotel. Too bad. The place n rooms are nice. Been here twice. The services never improve
Reviewed May 15, 2018
Dear Valued Guest, Thank you indeed for staying with us for 2 nights. It is regrettable that your stay with us did not meet the expectations in some areas. Allow us to offer our sincere apologies on the shortcomings you had experienced. As we exercise continuous improvement, we have taken note of your feedback in regards to areas that require greater attention. We hope you will give us the opportunity to make improvements and let us welcome you back as this is not the impression that we would want to leave you with. Kind regards, The Management
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Eastern And Oriental Hotel
9.2
Casey from Malaysia
Couple
Studio Suite - Victory Annexe
Stayed 2 nights in May 2018
GREAT HOLIDAY FOR US! :) ”
A post-birthday celebration for hubs. It was such a memorable one for us! The front desk (Mr Ferhad) is really helpful & friendly. He was very attentive towards our requests. Besides, the room at Victory Annexe is exquisite, cozy & clean. We enjoyed our stay thoroughly. Thanks E & O! :)
Reviewed May 14, 2018
Dear Valued Guest, Thank you indeed for staying with us. We are pleased to know that you have thoroughly enjoyed your 2 nights stay and it would be a pleasure to welcome you back in the near future. Kind regards, The Management
Responded May 15, 2018
Eastern And Oriental Hotel
10.0
Bruce from Canada
Solo traveler
Studio Suite - Victory Annexe
Stayed 2 nights in May 2018
Exceptional”
I had originally booked another small boutique hotel but due to its closure was upgraded to the E & O. I had read "A Gift of Rain" by a Malaysian author and the E & O is the setting for one dramatic scene so I was happy with the move. I was not expecting a suite and what a grand suite it was. I enjoyed the two swimming pools which are sufficient of length to get a good work out. From the hotel I was able to wander easily into the heritage neighbourhood.
Reviewed May 10, 2018
Dear Valued Guest, Thank you indeed for staying with us. It is great to know that you have enjoyed your 2 nights stay with us and we look forward to the pleasure of welcoming you back for another great stay. Kind regards, The Management
Responded May 12, 2018
Eastern And Oriental Hotel
10.0
Hayde from Singapore
Solo traveler
Georgetown Suite - Heritage Wing
Stayed 2 nights in May 2018
Fab Hotel!”
Elegant, classic and fabulous hotel.
Reviewed May 09, 2018
Dear Valued Guest, Thank you for staying with us. It is great to know that you have enjoyed your 2 nights stay and we look forward to the pleasure of welcoming you back in the near future. Kind regards, The Management
Responded May 10, 2018
Eastern And Oriental Hotel
5.2
Li from Malaysia
Couple
Studio Suite - Victory Annexe
Stayed 1 night in March 2018
Above average”
Very bad service
Reviewed May 07, 2018
8.0
sin from Singapore
Solo traveler
Studio Suite - Victory Annexe
Stayed 4 nights in April 2018
Highly recommended ”
Breakfast was good and plenty of variety.
Reviewed May 04, 2018
Dear Valued Guest, Thank you indeed for staying with us. We are pleased to know that you have enjoyed your 4 nights stay and it would be a pleasure to welcome you back for another great stay. Kind regards, The Management
Responded May 05, 2018
Eastern And Oriental Hotel
10.0
bozena from Thailand
Couple
Studio Suite - Victory Annexe
Stayed 3 nights in April 2018
Once upon the time...”
This is the only Hotel we could imagine to stay in Penang! Fantastic Location, very comfortable rooms, extremely attentive and supportive staffs, The breakfast fulfilling all expectations. And the touch of history within the walls. Amazing place to stay!
Reviewed May 03, 2018
Dear Valued Guest, Thank you for sharing your positive stay experience with us. It gives us absolute pleasure to know that you have had an amazing 3 nights stay and everything was perfect. We certainly look forward to welcoming you back for another great stay. Kind regards, The Management
Responded May 04, 2018
Eastern And Oriental Hotel
9.6
Judith from Australia
Couple
Studio Suite - Victory Annexe
Stayed 10 nights in April 2018
Relax in luxury”
The E & O is a grand hotel built in a luxurious colonial style. We stayed in the newer wing with a generous sized and well-appointed room and balcony overlooking the sea. The hotel is within walking distant to the old town and key sites. But it is also a great place to do very little except enjoy breakfasts with a huge range of choices, reading by the pool, complimentary happy hours, eating in-house or strolling to local restaurants. Unfortunately service was variable - excellent on the main door, at reception and for the happy hour, but, in contrast, poor in the restaurant areas.
Reviewed May 02, 2018
Dear Valued Guest, Thank you indeed for staying with us. We are delighted to know that overall you had a relaxing stay and enjoyed the Hotel facilities. As we exercise continuous improvement, we have taken note of your feedback in regards to areas that require greater attention. Your feedback is important to us and we look forward to welcoming you back in the near future. Kind regards, The Management
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Eastern And Oriental Hotel
9.6
Jasica from Singapore
Group
Studio Suite - Victory Annexe
Stayed 3 nights in March 2018
A HIDDEN GEM”
This i s a hidden gem in George Town. I like the location coz its near the sea and its really peaceful and quiet there. Anyway, you can Grab or Uber easily from there to anywhere. I really enjoy the luxurious room and colonial design of the hotel. Would definitely come back here again !
Reviewed April 30, 2018
Dear Valued Guest, Thank you for sharing your stay experience with us. We are pleased to read that you have enjoyed your 3 nights stay and would be planning a return. It would be a pleasure to have you with us again and we look forward to welcoming you back. Kind regards, The Management
Responded May 02, 2018
Eastern And Oriental Hotel
9.6
INTAN from Malaysia
Couple
Studio Suite - Victory Annexe
Stayed 1 night in April 2018
best hotel ever stay”
from the classic architecture to modern facilities... it's really value for money. front desk staff is so friendly & helpful. variety international breakfast at sarkies & friendly staff. looking forward to comeback e&o penang.
Reviewed April 30, 2018
Dear Valued Guest, Thank your for sharing your recent stay experience with us. We are pleased to know that you have enjoyed your 1 night stay with us and everything was perfect. It is great to know that you would like to return and we look forward to welcoming you back soon. Kind regards, The Management
Responded April 30, 2018
Eastern And Oriental Hotel
4.8
wong from Malaysia
Family with young children
Studio Suite - Victory Annexe
Stayed 1 night in April 2018
Worst service I had in 5 star hotel”
The location is good. But the staff service is really lousy. Unfriendly and unhelpful. No doubt the room is big but most of the furniture in room are fully of dust. Hard rock ,Shangrila Rasa Sayang or Golden Sand by Shangrila are all better than this hotel.
Reviewed April 29, 2018
Dear Valued Guest, Thank you for staying with us. We are however disappointed to know that we failed to meet your expectations in some areas and would like to sincerely apologize for the shortfall. This is not a true reflection of our usual high standards and your feedback has been shared with the respective departments for corrective action to be taken. We hope this will not deter you from visiting us again and we hope to be able to welcome you back. Kind regards, The Management
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Eastern And Oriental Hotel
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