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Eastern And Oriental Hotel
Eastern And Oriental Hotel
Eastern And Oriental Hotel
Eastern And Oriental Hotel
Eastern And Oriental Hotel
Eastern And Oriental Hotel
Eastern And Oriental Hotel

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9

Exceptional

7,261 reviews

7,261 reviews

Breakfast189
View189
Housekeeping122
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Beach Blanket Babylon

50 m

Glo

50 m

Slippery Senoritas

50 m

Renaissance Pewter

50 m

Penang Pewter

50 m

Popular landmarks
Cheong Fatt Tze - The Blue Mansion

220 m

Armenian Street

830 m

Pinang Peranakan Mansion

830 m

Penang Fort Cornwallis

880 m

Khoo Kongsi

990 m

Closest landmarks
Farquhar's Bar

20 m

Club Momo

150 m

Upper Penang Road

160 m

Friendship Park

180 m

Cheong Fatt Tze - The Blue Mansion

220 m

2020

Eastern And Oriental Hotel

10 Farquhar Street, Georgetown, Penang, Malaysia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Penang

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

31 travelers have booked today.

Value for money8.6
Distance to city center0.5 km
Location rating9.1
Nearest airportPenang International Airport (PEN)
Distance to airport15.7 km

Rooms available at Eastern And Oriental Hotel

Exceptional
Room comfort & quality

9.2

Corner Suite
...
  • Room size: 123 m²/1324 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Premier Suite - Heritage Wing
...
  • Room size: 59 m²/635 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Writers Suite - Heritage Wing
...
  • Room size: 135 m²/1453 ft²
  • Ocean view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Deluxe Suite - Heritage Wing
...
  • Room size: 58 m²/624 ft²
  • Partial ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Victory Annexe Studio Suite Twin
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Victory Annexe Studio Suite King
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Heritage Wing Deluxe Suite with 2 Single Beds
...
  • Room size: 58 m²/624 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Georgetown Suite - Heritage Wing
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Straits Suite - Heritage Wing
...
  • Room size: 87 m²/936 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Heritage Wing Superior Suite with 2 Single Beds
...
  • Room size: 57 m²/614 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Eastern And Oriental Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Eastern And Oriental Hotel?

Eastern And Oriental Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Eastern And Oriental Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Eastern And Oriental Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Eastern And Oriental Hotel. There's an additional charge of 58 MYR for adults and 34 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Eastern And Oriental Hotel?

Eastern And Oriental Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Eastern And Oriental Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Eastern And Oriental Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Eastern And Oriental Hotel?

On-site venues and convenient event services make Eastern And Oriental Hotel an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Eastern And Oriental Hotel?

Eastern And Oriental Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Eastern And Oriental Hotel?

The closest train, metro, or bus station to Eastern And Oriental Hotel is Komtar Bus Terminal, 1.1 km away.

What restaurants are nearby Eastern And Oriental Hotel?

Restaurants including Sarkies, 1885 and Hana Shima are popular in Eastern And Oriental Hotel’s neighborhood which is known as Georgetown.

What popular shopping places are close to Eastern And Oriental Hotel?

Shopping options in Eastern And Oriental Hotel’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Ernest Zacharevic x E&O Gallery.

What are popular attractions near Eastern And Oriental Hotel?

Guests at Eastern And Oriental Hotel can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

What popular natural sightseeing spots are close to Eastern And Oriental Hotel?

Eastern And Oriental Hotel’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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Explore the neighborhood

What people love about Eastern And Oriental Hotel

  • 10

    Exceptional

    "The property offers great help."

    Leon

    |

    September 13, 2022

  • 8.8

    Excellent

    "British design, all interior and exterior looks classy."

    Yi

    |

    September 9, 2022

  • 9.6

    Exceptional

    "We stayed for two nights and genuinely enjoyed it."

    Till

    |

    September 7, 2022

Property ranking|Compared to 2,495 Penang properties
See all rankings
Room comfort score
9.2/10
Couples review score
9/10
Location score
9.1/10
Cleanliness score
9.2/10
Better than
99
%
of Penang properties
Better than
97
%
of Penang properties
Better than
96
%
of Penang properties
Better than
96
%
of Penang properties
Overall rating:

9

Exceptional
5,247 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.1
Read all reviews >
What travelers say they love:
Staff there was exceptional in handling my son.
Anisa from Malaysia
Family with young children
More about Eastern And Oriental Hotel

More about Eastern And Oriental Hotel

Eastern And Oriental Hotel

You'll love the exceptional convenience during your stay at Eastern And Oriental Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at Eastern And Oriental Hotel, located just 820 m from the famous Pinang Peranakan Mansion.
The superior services and facilities offered at Eastern And Oriental Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Penang can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Eastern And Oriental Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Eastern And Oriental Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Eastern And Oriental Hotel offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Eastern And Oriental Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Eastern And Oriental Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Eastern And Oriental Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Eastern And Oriental Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Eastern And Oriental Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room, hiking trails and bowling alley. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Penang. Your first day during your stay at Eastern And Oriental Hotel should include a visit to Chew's Jetty located 1.3 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 220 m away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 97% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

310 mentions

Swimming Pool

172 mentions

Food & Dining

141 mentions

Housekeeping

70 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Tamil

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Private entrance
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site

Sarkies

  • Cuisine: International, Local

Palm Court

  • Cuisine: English/Full, European, International

Planters Lounge

  • Cuisine: International, Local, Western
Location
10 Farquhar Street, Georgetown, Penang, Malaysia
Exceptional
Location

9.1

Airports

  • Penang International Airport (PEN)
    15.7 km 25 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.3 km

Public transportation

  • Komtar Bus Terminal
    1.2 km
  • Pengkalan Raja Tun Uda Bus Terminal
    1.2 km

Hospital or clinic

  • public health center
    350 m

Shopping

  • Gurney Plaza
    3.3 km

Convenience store

  • 24 XPRESS
    360 m

Cash withdrawal

  • ATM
    330 m
What's nearby

Popular landmarks

  • Cheong Fatt Tze - The Blue Mansion
    220 m
  • Armenian Street
    830 m
  • Pinang Peranakan Mansion
    830 m
  • Penang Fort Cornwallis
    880 m
  • Khoo Kongsi
    990 m
  • Chew's Jetty
    1.4 km
  • Kek Lok Si Temple
    7.4 km
  • Batu Ferringhi Beach
    11.0 km
  • Entopia
    13.5 km
  • Escape Theme Park
    13.6 km

Nearby landmarks

  • Farquhar's Bar
    20 m
  • Beach Blanket Babylon
    50 m
  • Glo
    50 m
  • Slippery Senoritas
    50 m
  • Renaissance Pewter
    50 m
  • Penang Pewter
    50 m
  • Jln Penang Street Market
    90 m
  • Ernest Zacharevic x E&O Gallery
    110 m
  • Little Penang Street Market
    130 m
  • Club Momo
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee150 MYR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)58 MYR

The property

  • Number of floors4
  • Number of restaurants3
  • Number of rooms 232
  • Room voltage240
  • Year property opened1885
  • Most recent renovation2001

Reviews of Eastern And Oriental Hotel from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.2
Facilities8.9
Location9.1
Room comfort and quality9.2
Service9.0
Value for money8.6
High score for Penang
Rating
9+ Exceptional (1,950)
8-9 Excellent (700)
7-8 Very Good (436)
6-7 Good (136)
<6 Below Expectation (123)
Time of the year
Mar - May (882)
Jun - Aug (854)
Sep - Nov (797)
Dec - Feb (812)
All guests (5,247)
All room types
All languages

Show reviews that mention 

Showing 3,345 verified guest comments
12345
10.0
Exceptional
Zainab from Singapore
Group
Victory Annexe Studio Suite King
Stayed 2 nights in February 2020

Birthday treat for my mummy”

The hotel is EXCELLENT. If you are looking for a posh birthday treat for your mummy, this is IT! Mummy loved her 3 day, 2 night stay. We had a room (1017) facing the jetty in the Victory Annexe- absolutely beautiful, very calming with the sound of the waves at night as you sleep. The hotel's colonial vibe with its history makes it charming. All staff were friendly & professional. International breakfast at Sarkies (Ground floor) was excellent. We had roti channai which was accompanied with fish curry & dalca (vegetarian curry). Being a Singaporean, I felt like home with my very familiar comfort food. To my (very pleasant) surprise, they took it a notch higher when the fish curry was actually SALMON curry. This was my very first time trying SALMON with thick curry (just how i like it). It tasted absolutely delicious. You MUST try. If you want to go for a nice dinner with live jazz band playing, you can take a 5 mins stroll from the hotel to ThirtyTwo at The Mansion.

Reviewed March 02, 2020

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10.0
Exceptional
Jacqueline from United States
Solo traveler
Victory Annexe Studio Suite King
Stayed 2 nights in June 2019

A wonderful stay!”

The hotel staff, amenities and room were wonderful! It is a historic building so then ambiance lends itself to that but if you love that feel then by all means - stay here! Even if that aesthetic is not necessarily your preference, I’d recommend giving it a try because it wasn’t my preference either but I ended up loving it because of the large space, the balcony overlooking the water, the food and the pool. The pool is the best I’ve seen in my 5 country site seeing excursion thus far. The spa is also fantastic! The entire place is a must for Penang! It is also very close to the Blue Mansion in case anyone wanted to see that attraction. Lastly, as a female solo traveler I felt very comfortable here.

Reviewed June 20, 2019

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Dear Valued Guest, Thank you for staying with us for 2 nights. It gives us great honor to read that we lived up to your expectations and you have had a wonderful stay here. We appreciate your recognition and look forward having you back soon. Kind regards, The Management

Responded June 21, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Eu
Couple
Deluxe Suite - Heritage Wing
Stayed 2 nights in November 2021

Pleasurable Stay”

Pros: 1. Excellent service (from check-in to check-out) 2. Fantastic room (stayed at the Deluxe Suites, Heritage Wing) with a fantastic view. Well furnished and very clean. 3. Farquhar's Bar. A very good place to chill-out for cocktails and pub food. Great service and food (a must try, the Char Kuay Teow). 4. The swimming pool (Heritage Wing). Nostalgia filled, even if it is a smaller pool in comparison to today's standards. But fantastic deck chairs, so comfortable!! Cons: Nothing really. Everything up to expectations. Looking forward to staying there again.

Reviewed November 22, 2021

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Dear Valued Guest, Thank you for taking the time to share your positive stay experience in this review. We are delighted to read that every aspect of your stay surpassed your expectations and that you look forward to staying with us again. We certainly look forward to your return and to be of service to you again soon. Kind regards, The Management

Responded November 23, 2021
Eastern And Oriental Hotel
10.0
Exceptional
Nur from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 1 night in April 2022

Best hotel in Penang!”

The hotel was well maintained, the environment was good and all of the staffs are very friendly and helpful. The dinner buffet (only available on Friday and Saturday night on additional cost) was excellent as there a lot of food variety. The breakfast spread was also great. Since the hotel and restaurant is facing the sea, I would suggest to hv breakfast during sunrise as the view is superb. The beach in front of the hotel was also very clean, no unpleasant smell. All in all, very good and memorable trip, worth every money spent! Will definitely come back again.

Reviewed April 04, 2022

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Dear Valued Guest, Thank you for letting us know how impressed you were with your stay with us recently. It is always nice to hear from a satisfied guest and we are delighted to know that you had a memorable stay and will definitely return to stay with us again. We look forward to welcoming you back again soon. Kind regards, The Management

Responded April 04, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Nanthini from Singapore
Couple
Victory Annexe Studio Suite King
Stayed 4 nights in June 2019

A must Stay!”

The breakfast spread was incredible. Food was prepared on the spot for consumption. The quality and taste was fabulous. The staff were incredibly helpful and accommodating. The room was large and comfortable. The view from from balcony is as promised - an unobstructed view of the sea. You can even choose the kind of pillows that you would like to have. The toilet is ridiculously spacious and incredibly well kept. The room is always made-up to look amazing after the staff have been in it. Perfect location. Everything is nearby.

Reviewed July 24, 2019

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Dear Valued Guest, Thank you for providing us with a very nice review of your stay at the Eastern & Oriental Hotel. We are delighted to know that you were satisfied with our Hotel, the breakfast and every other aspects of your stay including the hotel's perfect location. We look forward to the pleasure of welcoming you back for more memorable moments. Kind regards, The Management

Responded July 25, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Jen from United Kingdom
Couple
Studio Suite Twin
Stayed 7 nights in March 2019

Lovely colonial style ”

9 years ago when first visiting Penang on a budget we said if we returned and could afford it we would stay here!’ It didn’t disappoint, lovely room, fabulous bathroom and we had a sea view too. We were in the annexe as the original hotel is undergoing some refurbishment but this did not matter. Two restaurants to choose from for breakfast, bar and a lovely pool and gym, The staff were very helpful and courteous. The pool mainly gets sun in the morning but is a welcome place to relax late afternoon,in the shade, with gentle sea breezes blowing in. It was very hot when we visited but the town is within easy walking distance and we enjoyed sampling many bars, cafes, restaurants and visiting the shops. There is so much to see in this town, we did notice a huge change in the last 9 years but change for the better as it is now a UNESCO world heritage site and the buildings are protected.

Reviewed April 01, 2019

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Dear Valued Guest, Many thanks for choosing to stay at the Eastern & Oriental Hotel during your recent visit to Penang. It is wonderful to know that you have thoroughly enjoyed your 7 nights stay and we look forward to the pleasure of welcoming you back for more memorable moments. Kind regards, The Management

Responded April 02, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Anne from Hong Kong SAR, China
Couple
Corner Suite
Stayed 2 nights in July 2019

A beautiful hotel with attentive and friendly staff and top notch service.”

Sarkies at the main lobby has one of the most amazing buffet restaurants where you can eat your way around the world. Whereas the a Planter’s Lounge on the 6/F offers elegant dining indoors as well as alfresco dining by the pool and large verandah with panoramic views over the open sea. I would highly recommend the peach guava juice which is amazing in taste and for digestion when there is so much high quality food on offer at buffet. And especially so in settling my stomache after I once returned from sampling street food, or rich food. All in all, the service was one of the best where you are made to feel like family or coming home with the frontline staff. E&O is a beautiful hotel of grace and old world charm, and I look forward to returning to it when the heritage wing has been completed.

Reviewed August 03, 2019

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Dear Valued Guest, Thank you for taking the time to share such an amazing review with us and fellow travelers. We are glad to read that we lived up to your expectations and you had such a wonderful experience. We appreciate your recognition and we look forward to welcoming you back for another great stay. Kind regards, The Management

Responded August 05, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Santhia from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 3 nights in February 2022

My stay at E & O Penang”

This is my first time staying in Georgetown Penang, as I usually stay in Batu Ferringhi. Hence this is my first stay in E & O and it is a memorable experience. The service was excellent with polite and helpful staffs. The breakfast was not only scrumptious but the spread was bountiful I had keeping up. My room was spacious and clean with an excellent view of the sea. All in all Excellent as they have maintained their 5 star quality

Reviewed March 05, 2022

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Dear Valued Guest, Thank you for taking the time to share this wonderful review. We are delighted to know that we lived up to your expectations and you enjoyed every aspect of your stay with us. Do visit us again and we look forward to welcoming you back. Kind regards, The Management

Responded March 07, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Moon from Australia
Couple
Stayed 2 nights in February 2019

Excellent hotel, excellent people”

Hotel itself is wonderful with spacious room, beautiful decor, exceptional facilities and inclusions. A special mention must be made about the excellent and wonderful customer service. We unfortunately had a death in family, and very suddenly had to change our travel itinerary during our second of four nights to fly to Korea. Despite our booking being during a special promotion and the initial booking conditions being non-refundable, the staff were so wonderfully kind and understanding so as to expeditiously approve a free cancellation and refund of the remainder of the booking. Moreover, they were so thoughtful as to pack us breakfast for our early departure at 4am! We were astounded at how far they exceeded our expectations. We couldn’t praise them highly enough. We absolutely recommend Eastern & Oriental and will definitely be staying here for our future trips to Penang.

Reviewed February 22, 2019

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Dear Valued Guest, Thank you for choosing to stay at the Eastern & Oriental Hotel during your recent trip to Penang. Firstly, we are very sorry to hear of the loss of one of your family members. On a separate note, lovely to know that the team was able to provide you with impeccable service and we are delighted that you would be planning a return when you next visit Penang. We certainly look forward to welcoming you back. Kind regards, The Management

Responded February 25, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Jia from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 1 night in November 2021

Heritage yet Comfortable with Sea View”

Thanks to E&O for preparing a wonderful room prep & a very delicious cake for our special occasion. We love the comfortless of the room, the bathroom especially! The sea view is relaxing, with wonderful weather during our stay, love to relax ourselves at balcony. Choose E&O for its strategic location near to attractions of Georgetown, with wonderful sea view, compared to other Hotel which is far away from the town. Love it, thanks once again!

Reviewed November 04, 2021

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Dear Valued Guest, Thank you for taking the time to write a wonderful review following your recent stay with us. It gives us great pleasure to read that you enjoyed every aspect of your stay. We certainly look forward to welcoming you back for another great stay soon. Kind regards, The Management

Responded November 05, 2021
Eastern And Oriental Hotel
10.0
Exceptional
Pei from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 2 nights in July 2022

Lovely stay”

My husband and I had the best time staying in the hotel. Spacious, cosy and not to mention a huge four claw bathtub for hot shower. balcony attached, facing the sea, you can see the sun rise and set. The only downside is that staffs are too diligent and was cleaning day and night, and it was kind of creepy when I realize the room was cleaned after our evening gathering with our friend., didnt expect that. But still love it!! 5 stars

Reviewed July 11, 2022

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Dear Valued Guest, Many thanks for staying with us. We are delighted to know that you had a lovely 2 nights stay. It was a pleasure having you as our guest and we look forward to welcoming you back again. Kind regards, The Management

Responded July 12, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Woon from Malaysia
Family with teens
Deluxe Suite - Heritage Wing
Stayed 1 night in November 2021

Wonderful experience”

Checking in was a bit busy and we had to wait for 2.5 hours before we could get to our room. Just to be fair, it was also due to the sudden surge of travelers. Nothing to fault with the front office and the service is superb despite the stressful situation. The whole stay was really relaxing and staff at cafe and restaurants were really attentive. They were hospitable and most importantly did not keep us waiting for long for our food. The room was spacious and the bed is commendable. It is soft yet firm allowing - taking all the stress away the moment your body sank into the wonderful bed! The whole experience was an excellent one and we have just booked another 2 more nights in December! A place to chill with family!

Reviewed December 14, 2021

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Dear Valued Guest, Thank you for staying with us. It is nice to know that you had a wonderful experience and we look forward to welcoming you back again. Kind regards, The Management

Responded January 21, 2022
Eastern And Oriental Hotel
10.0
Exceptional
wai from Hong Kong SAR, China
Couple
STUDIO SUITE - VICTORY ANNEXE - Breakfast
Stayed 1 night in July 2019

Perfect stay”

I loved this place, a stunning colonial styled heritage hotel. Our room is gorgeous with a bay view and a balcony, comfortable bed, huge bathroom., well equipped with amenities. Gym is well appointed and spacious with an ocean view. The infinity pool is a great place for relaxing. The breakfast buffet was amazing, huge selection of high quality Asian and Western food. Highly recommended hotel when you travel to Penang.

Reviewed July 06, 2019

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Dear Valued Guest, Thank you for taking the time to share your recent stay experience with us. It is really great to read your positive feedback as it is always a pleasure to hear from a satisfied guest. We are delighted to know that your stay was perfect and we lived up to your expectations. We look forward to welcoming you back for more memorable moments. Kind regards, The Management

Responded July 09, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Liu from Malaysia
Couple
Georgetown Suite - Heritage Wing
Stayed 3 nights in October 2021

Impeccable service and sumptuous food”

From the moment we stepped into the hotel, the staff were attentive to our needs and gave us a warm welcome. The Suite was clean, bed was comfortable to sleep in, breakfast at Palm Court and dinner at Java Tree was sumptuous and the cocktails and canapés hour was enjoyable and the Farquhar’s Bar was cosy. All in all it was a really wonderful stay at the hotel!

Reviewed October 20, 2021

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Dear Valued Guest, Thank you for staying with us and for taking the time to share your positive experience in this review. We are happy to read that you had a wonderful stay in every aspect. We certainly look forward to welcoming you back again soon for more memorable moments. Kind regards, The Management

Responded October 21, 2021
Eastern And Oriental Hotel
10.0
Exceptional
hakimi from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 1 night in October 2021

Perfect room and great service”

I had a great experience during my stay with E&O. The room was clean and tidy. The room size was quite big for a studio room ant it worth for money. The interior was really nice and still maintain, but the stand lamp need improvement because it looks unstable to put a cup of tea. The service provided was tremendous. On overall, i love my stay at e&o.

Reviewed November 06, 2021

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Dear Valued Guest, Thank you for taking the time to write a wonderful review about your recent stay with us. We are glad to read that you enjoyed every aspect of your stay and we do hope to have the pleasure of welcoming you back for more memorable moments. Kind regards, The Management

Responded November 08, 2021
Eastern And Oriental Hotel
10.0
Exceptional
Moriani from Malaysia
Family with young children
Victory Annexe Studio Suite King
Stayed 2 nights in September 2020

Best Birthday and Wedding Anniversary ”

E&O Restaurant Manager made an exception and opened the Java Tree Restaurant just for my family when my son contacted the hotel on his plan to have a surprise dinner. Andrea who hosted us during the dinner was an exceptional staff, who had given an excellent service. I was very impressed with all the staff who were all pleasant, warm and friendly, courteous and very efficient; butler, restaurants, Gallery, Emporium, door bell etc. This is the best hotel I have ever been to and it has left a very good impression to my family. I am already planning to go again 😃

Reviewed September 16, 2020

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Dear Valued Guest, First of all, may we take this opportunity to wish you a very Happy Birthday and Wedding Anniversary. Thank you for giving us the opportunity to provide you an amazing experience during your recent stay with us at the Eastern & Oriental Hotel. We are glad to read you enjoyed every aspect of your stay and the staff had gone the extra mile in making your stay special. We pride ourselves for having very attentive and friendly colleagues, playing an important role in providing our guests a stay to remember. We certainly look forward to your return soon. Kind regards, The Management

Responded September 18, 2020
Eastern And Oriental Hotel
10.0
Exceptional
Nurul from India
Solo traveler
Victory Annexe Studio Suite King
Stayed 1 night in July 2022

Exceptional”

It is an ahhmazinggg experience here. Dreams come true when yr dreams hotel for staycation is finalized! I love this place a lottt! & definitely this is part of my best ever staycation. I booked 1 week bfre my departure date & the price so high. So if u plans to stay here do book a month before so u can get the best price at lowest rate. Keep checking it. I love their breakfast & got many choices. Same goes to their quite infinity & sea view pool! Their staff from concierge, front desk & at the pool was so friendly & helpful. I recommend this hotel for u guys to try for a 5 star experiences!

Reviewed July 12, 2022

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Dear Valued Guest, Thank you for staying with us and giving your feedback. We are delighted to know that you enjoyed every aspect of your stay and we appreciate you making recommendation. It is always nice to hear from a satisfied guest and we look forward to welcoming you back to the Hotel again. Kind regards, The Management

Responded July 18, 2022
Eastern And Oriental Hotel
10.0
Exceptional
ian from Australia
Couple
Victory Annexe Studio Suite King
Stayed 2 nights in May 2019

The best Hotel,the E and O Hotel.”

Enjoyed the time we spent in the E and O Hotel,the whole Hotel smacks of the past,graceful,excellant rooms,food everything you’d like,from local foods to the smorgasbord spread.A lovely pool on the Upper floor,with very comfortable easy chairs to lay upon,the staff excellant,always helpful,plus parking close to and ajoining this hotel.Cant imagine a better place to stay,on the island of Penang.

Reviewed June 06, 2019

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Dear Valued Guest, Many thanks for choosing to stay with us. It gives us great pleasure to know that you enjoyed every aspect of your stay. We look forward to welcoming you back for more memorable moments. Kind regards, The Management

Responded June 10, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Weng from Malaysia
Group
Stayed 1 night in March 2020

A classic hotel for a memorable stay”

E&O is a classic hotel with a long history. We stayed at the Victory Annexe which is the newer wing of the hotel. Opt for the sea facing room for the amazing view. The swimming pool on 6th floor boasts and amazing view as well. Buffet spread at Sarkies is well curated with many choices of local and international cuisine. Taking a stroll within the hotel compound is an experience itself. The heritage wing is showcases some history of the hotel including some of their famous guests. Visit the gift store, Emporium at the Victory Annexe wing to get the iconic E&O coasters. All in all, it was a great stay and will definitely come back again in the future.

Reviewed March 14, 2020

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Dear Valued Guest, Delighted to receive your fantastic feedback on your recent stay at the Eastern & Oriental Hotel, offering pure Luxury and excellent service. We are glad to know that you had a great stay and will be planning a return. We certainly look forward to welcoming you back for another great stay soon. Kind regards, The Management

Responded March 16, 2020
Eastern And Oriental Hotel
10.0
Exceptional
Fabian from Singapore
Couple
Heritage Wing Superior Room with King Bed
Stayed 3 nights in June 2022

Heritage Hotel along Georgetown's historic waterfront”

This colonial-era hotel lived up to my expectations! The room was spacious and exquisitely-designed. They even provided a batik sarong wrap to get a feel of what locals would wear. The buffet breakfast at Sarkies was one of the best I have ever experienced with the wide range of local and international cuisine. Do try the char kway teow! It has the smokiness and char (wok hei) like how it is done by street hawkers. If you want to unwind and be pampered, the Panpuri spa is the place to be with its excellent service and spa packages. We will be back!

Reviewed July 11, 2022

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Dear Valued Guest, Thank you for giving feedback on your recent stay with us. We are delighted that you had enjoyed every aspect of your stay and will be returning to stay with us again. We look forward to the pleasure of welcoming you back to the Hotel again for another great stay. Kind regards, The Management

Responded July 12, 2022
Eastern And Oriental Hotel
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