Edsa Shangri-La Manila
Edsa Shangri-La Manila
See all 6 photos
8.4
Excellent

"The food in Shangri-La is very good and delicious."

Vimaladewi

|

October 27, 2017

 Edsa Shangri-La Manila
See all 6 photos
Lobby Edsa Shangri-La Manila
Lobby
See all 6 photos
Interior view Edsa Shangri-La Manila
Interior view
See all 6 photos
Swimming pool [outdoor] Edsa Shangri-La Manila
Swimming pool [outdoor]
See all 6 photos
See map Edsa Shangri-La Manila
See map
Excellent
Location
8.8
See all 6 photos Edsa Shangri-La Manila
See all 6 photos
Removed from saved list
What guests are saying:
There should be a parking reservation.
Malou from Philippines
Business traveler
We stayed over the weekend to celebrate our anniversary and they were so sweet to leave us an anniversary cake during the turndown.. plus a complimentary late check-out. Food at HEAT, the facilities and the warm service are a plus too.
Irish from Philippines
Couple
Spent our 9th year anniversary at EDSA Shang and we had a lovely stay :)
Janice from Philippines
Couple
Great place if you plan to stay around Edsa. the hotel is close to the mall if your plan is to shop and eat, and just to relax. There are few local family restaurants in the mall that became my favorites in day 1.
Lidya from Singapore
Group
nothing but nice words for this hotel. love the pool the best!
Krispy from Philippines
Family with young children
In the midst of the hassle and bussle in the city, stands EDSASHANGRILA HOTEL, your PARADISE IN THE CITY👍
DAVID from Philippines
Family with young children
Great Place, Fun Times
Mickael from Philippines
Solo traveler
I love the resort feel Edsa Shangri-la always brings to our staycations. Staff are pleasant and attentive especially at Heat. Was disappointed though that there was no welcome fruit when this is standard for Golden Circle members.
Yasmin from Philippines
Family with teens
World-class facilities and commendable service!
Genesis from Philippines
Family with young children
Tropical oasis in the city Excellent food Excellent service Excellent facilities Kid friendly hotel
Glaiza from Philippines
Family with young children

Edsa Shangri-La Manila

Excellent location
- 2.59 kilometers from city center
- What's nearby?
Excellent
From 1490 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 92% of guests
Value for money7.9
Location rating8.8
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport8.7 km
  • 330 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 60 times this week
Premier Suite
Premier Suite
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Tower Wing Deluxe Room
Tower Wing Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Horizon City Room
Horizon City Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Garden Wing
Deluxe Garden Wing
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed or 1 king bed
Enter dates to see prices
Tower Wing Horizon Executive
Tower Wing Horizon Executive
...
  • Room size: 63 m²/678 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Tower Wing Premier Room
Tower Wing Premier Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Suite Deluxe
Suite Deluxe
...
  • Room size: 107 m²/1152 ft²
Enter dates to see prices
Double Club
Double Club
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Suite Standard
Suite Standard
...
  • Room size: 165 m²/1776 ft²
Enter dates to see prices
Suite Garden View
Suite Garden View
...
  • Room size: 90 m²/969 ft²
Enter dates to see prices
Have a question for Edsa Shangri-La Manila?

What people love about the property

  • 8.4
    Excellent

    "Staff are pleasant and attentive especially at Heat."

    yasmin P.

    |

    May 1, 2018

  • 10.0
    Exceptional

    "Of course, the room, clean, spacious comfortable bed."

    Lolita

    |

    August 14, 2017

  • 10.0
    Exceptional

    "The room is nice and clean."

    gina

    |

    February 11, 2017

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Edsa Shangri-La Manila

More about Edsa Shangri-La Manila

9.2
Exceptional

"It''s in a great location and overall I had a comfortable st..."

Justin

|

February 20, 2018

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
6.5 km Filipino, French, Mediterranean
iBread
7.8 km Filipino
Hizon's Cakes & Pastries
8.2 km Filipino
American cuisine
American cuisine
Wild West Roadhouse Grill
1.8 km American
Shakey's ERMITA
4.3 km American, Pizza
Bacolod Chicken Express
4.9 km American, Asian, Filipino
Asian cuisine
Asian cuisine
Tramway Buffet Plaza
1.8 km Asian, Chinese
Gloria Maris
2.4 km Asian, Chinese, Filipino
Tapa king
2.7 km Asian, Filipino

What they offer

10.0
Exceptional

"I love the resort feel, much like Shangri-la Mactan."

yasmin P.

|

February 23, 2018

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (1490)Booking.com Reviews (1156)
8.6
/
10
Cleanliness8.9
Facilities8.7
Location8.8
Room comfort and quality8.8
Service8.7
Value for money7.9
Provided by verified guests of Agoda
All languages
All guests (1490)
All room types
Showing 961 verified guest comments
12345
9.2
Exceptional
RAMON from Philippines
Couple
Deluxe Garden Wing
Stayed 1 night in November 2018
Great location”
Shangri-La will always be Shangri-La! Of course, the service was good and so as everything within the hotel. The only downside was they are trying to rip off the guest for the use of the pool. Who would be willing to pay an additional P2,500 for a guest to swim at the hotel? It doesn't have to be FREE but at least an acceptable rate for an additional guest. Book your stay with Agoda it is a thousand or maybe more cheaper than the hotel itself.
Reviewed December 03, 2018
Dear Ramon, Thank you for taking the time to share your review. Please be assured that your feedback has been noted and shared to our department head in charge so that we may review and improve on. Once again, thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager
Responded December 05, 2018
Edsa Shangri-La Manila
7.6
Very good
Dustin from Singapore
Business traveler
Deluxe Garden Wing
Stayed 1 night in October 2018
Mold”
The room has a musky odor which means there's probably mold in it. It's not healthy to stay in the rooms. When you touch the sheets and the wall, it's damp. Humidity is too high, which also explains the musky odor and probable mold.
Reviewed December 17, 2018
10.0
Exceptional
VIRGINIA from Philippines
Couple
Deluxe Garden Wing
Stayed 2 nights in November 2018
Great Stay”
We had a very nice time during our stay. All staff were very accommodating and super courteous. It was an early birthday celebration of my husband. Our room has been upgraded and a complimentary slice of cake was given. The cake tasted so good. The facilities were great and there was a walkway/bridge going to the mall. The pool is so nice as well both for kids adults that want a deep pool. Great stay!
Reviewed November 19, 2018
Dear Virginia, Thank you for taking the time to share your review. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that we are always committed to providing the finest food selection and service to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
Responded November 20, 2018
Edsa Shangri-La Manila
9.6
Exceptional
Mariecris from Philippines
Family with young children
Deluxe Garden Wing
Stayed 1 night in November 2018
Perfect Staycation for the family”
Perfect place to bond with the whole family. Upon entering the hotel, you already feel the warm welcome of the hotel staff, from the security to the ushers , to receptionist and assisting staff. All requests were also provided quickly. My kiddos enjoyed the pool the most. (They liked the ice cream too!) They have a comfy large bed as well. Christmas is felt with the lights and decors. Will definitely go back.👍👍❤️❤️
Reviewed December 02, 2018
Dear Mariecris, Thank you for taking the time to share your review. We are thrilled to hear that you continue to have a delightful experience at Edsa Shangri-La, Manila with our courteous service. Please know that we are always committed to providing the finest food selection and service to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager
Responded December 05, 2018
Edsa Shangri-La Manila
6.0
Marlita from Philippines
Family with teens
Deluxe Garden Wing
Stayed 1 night in November 2018
Location is good but there’s no enough parking space for inhouse guest..”
We arrived at around 3pm at the hotel, and i cannot park our car since there is no available parking slot for inhouse guest, so i leave the hotel and park our car in shangrila mall. After closing the mall i went back to shangrila at around 9pm telling me again that there’s no available parking for guest. They suggested that I need to valet park my car and pay for 150. I am very disappointed that there’s no enough parking space for guests. I will not check in in this hotel anymore. The room is very expensive and is somewhat old.
Reviewed November 26, 2018
Dear Marlita, Thank you for taking the time to share your review. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Please be assured that your experience has been shared to our department head in charge so we may review and improve. Once again, thank you and we hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel. Yours sincerely, Amit O General Manager
Responded November 27, 2018
Edsa Shangri-La Manila
9.2
Exceptional
Natasha from Philippines
Business traveler
Tower Wing Deluxe Room
Stayed 1 night in July 2018
It is always great to stay in Shangri La.”
The staff is always accommodating and courteous. The rooms are clean. The beddings and blankets have thinned out and look a bit old. The 24/7 in-room Service do not answer early morning calls. If they do, it takes a long time for them to receive calls. But, still great!
Reviewed July 08, 2018
Dear Natasha, Thank you for taking the time to share your review. We are thrilled to hear that you had an exceptional experience and that you enjoyed the attentive service provided by our team. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
Responded July 16, 2018
Edsa Shangri-La Manila
8.0
Excellent
scott from Canada
Family with young children
Horizon City Room
Stayed 2 nights in June 2018
cost”
our room was 20,500 pesos for 2 nights, then found out when paying for room another 5,000 pesos for taxes, to me thats stupid that 25% of the room cost, not come back there again, there are lots of hotels just as good and don't charges 25% tax on room
Reviewed June 23, 2018
Dear scott Thank you for taking the time to share your feedback. For your reference, 12% is value extended government tax and 0.82% local government taxes. Please allow us to further review on the total room cost so we may improve on in the future. Once again, thank you for your honest review and we hope you will allow us the opportunity to redeem ourselves by welcoming you again soon. Yours sincerely, Amit O General Manager
Responded June 25, 2018
Edsa Shangri-La Manila
9.6
Exceptional
Ma from Philippines
Group
Horizon City Room
Stayed 1 night in November 2018
Exceptional”
We had a wonderful stay at this hotel. You have a very accommodating staff, comfortable bed, room smells so clean and nice location too.
Reviewed December 04, 2018
Dear Ma, Thank you for taking the time to share your review. I am truly delighted to hear that you had a wonderful experience with us and enjoyed the service provided by our team. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager
Responded December 05, 2018
Edsa Shangri-La Manila
8.4
Excellent
Tan from Singapore
Business traveler
Deluxe Garden Wing
Stayed 2 nights in November 2018
Overall I feel this is a bit over price. ”
Stay 2 nights here. Besides the rate being on the high side, I also find the staff not having a very caring attitude for guests. Hotel is also very noisy and crowded with family on the weekend.
Reviewed December 04, 2018
Dear Tan, Thank you for taking the time to share your review. Please be assured that your observation has been noted and shared to our operations team so that we may review and ensure to improve on. We hope you will allow us to redeem ourselves by welcoming you back to the hotel. Yours sincerely, Amit O General Manager
Responded December 05, 2018
Edsa Shangri-La Manila
8.8
Excellent
Clayton from Philippines
Group
Deluxe Garden Wing
Stayed 2 nights in October 2018
Good hotel in Ortigas”
Location good if you are working in Ortigas area as it is connected to the Shangri-la Plaza mall as well. It is along EDSA, so will take a long time to get there with traffic. Facilities good, pool nice, kind of pricey for some things but about what you expect for a Shangri-la hotel
Reviewed October 22, 2018
8.8
Excellent
Gloria from Philippines
Family with young children
Horizon City Room
Stayed 1 night in June 2018
Excellent”
I am not satisfied with the kind of service that the staff in the reception area of the Horizon Club Garden Wing handled our complaint about our room key when we were about to check out already. This is the first time that I am not so happy with my stay at Shangri la.
Reviewed June 21, 2018
Dear Gloria, Thank you for taking the time to share your honest feedback. Please be assured that your experience has been shared to our department head in charge so that we may review and ensure to improve. We hope you will allow us the opportunity to redeem ourselves by welcoming you back. Yours sincerely, Amit O General Manager
Responded June 22, 2018
Edsa Shangri-La Manila
9.6
Exceptional
Kathrina from United Kingdom
Couple
Tower Wing Deluxe Room
Stayed 2 nights in May 2018
For my Dad’s birthday”
I actually booked 2 nights staycation for my parents as it was my dad’s 74th birthday. The place was really fab especially the location and my dad commended the staff as they were very helpful. He also got amfree birthday cake.. thanks Edsa Shangrila Hotel for making my dad’s birthday unforgettable.. 😊
Reviewed May 25, 2018
Dear Kathrina, Thank you for taking the time to share your review. We are delighted to hear that you had a comfortable and enjoyable stay with us during this time. Thank you also for appreciating all our colleagues who have made a positive impression on you, we will ensure they are recognized for their efforts.We look forward to welcome you back again soon. Yours sincerely, Amit O General Manager
Responded June 05, 2018
Edsa Shangri-La Manila
9.2
Exceptional
feloisa from Philippines
Family with teens
Tower Wing Deluxe Room
Stayed 2 nights in April 2018
Never fail our expectations”
I am impressed with the security/medical response team. Firstly, when my skirt got caught on the escalator (though i was the 1 who pushed the stop button). They were kind enough to call our room and check on me, even though it was quite obvious that there was no bodily harm done. Second, there was an accident in the pool area involving one of the minor guest and the emergency team was quick to respond. The staff were all nice (front desk, gym, pool, lounge/bar, the heat, the staff in charge of our room/floor and even the security staff ). When I'm in the mandaluyong area, will choose edsa shangrila, will book through agoda or direct on the hotel's website. Never fails!!!!
Reviewed May 20, 2018
Dear feloisa, Thank you for taking the time to share your review. I am thrilled to hear that the service provided by our team went above and beyond your expectations. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you had a wonderful time. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
Responded May 22, 2018
Edsa Shangri-La Manila
8.4
Excellent
Yasmin from Philippines
Family with teens
Deluxe Garden Wing
Stayed 1 night in April 2018
An Oasis in the City”
I love the resort feel Edsa Shangri-la always brings to our staycations. Staff are pleasant and attentive especially at Heat. Was disappointed though that there was no welcome fruit when this is standard for Golden Circle members.
Reviewed May 01, 2018
Dear Yasmin, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. Please know that your comments are much appreciated and have been noted for our continuous improvement. Once again, we thank you and we look forward to welcoming you back again soon. Yours sincerely, Amit O General Manager
Responded May 09, 2018
Edsa Shangri-La Manila
10.0
Exceptional
Andrea from Philippines
Family with young children
Deluxe Garden Wing
Stayed 1 night in March 2018
Excellent stay on a holy week”
They tried their best to make things as smooth as possible although checking in was a headache bec of the queue. Other than that it was an excellent stay, breakfast was awesome! Would check in again definitely.
Reviewed April 02, 2018
Dear Andrea, Thank you for taking the time to share your experience. We are delighted to know that you enjoyed many aspects of your stay. Your nice comments are much appreciated. Once again, thank you and we look forward to having you with us again soon. Yours sincerely, Amit O General Manager
Responded April 03, 2018
Edsa Shangri-La Manila
8.4
Excellent
Kimberly from Philippines
Family with young children
Tower Wing Deluxe Room
Stayed 2 nights in November 2017
Excellent”
The rooms and facilities are great as always! Their buffet restaurant, The Heat, needs to improve their menu selection and food quality, though. My family has been eating there for more than a decade and the quality of the food has declined.
Reviewed March 25, 2018
Dear Kimberly, Thank you very much for staying with us and sharing your valuable comments with us. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay experience. Your observation about Heat has been noted and shared to our Executive Chef so he may review and ensure to improve on. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
Responded March 26, 2018
Edsa Shangri-La Manila
8.4
Excellent
Louise from Philippines
Family with young children
Deluxe Garden Wing
Stayed 1 night in March 2018
Excellent”
The carpet and couch in our room could use a little more vacuuming and disinfecting. Toilet and bath is nice and clean, but we would appreciate a bidet. There are a lot of storage (drawrs & cabinet) which is essential if you're staying for longer. Refrigerator is not able to cool our drinks as much. But it is a classic Shangri-La hotel, with sufficient amenities and convenient location. There is a bridge from the hotel to the mall, and staff are courteous too. Overall we are happy with the deal we got from Agoda for our weekend stay.
Reviewed March 23, 2018
Dear Louise, Thank you for taking the time to share about your experience. We are delighted to hear you had a pleasant stay with our warm hospitality. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you have enjoyed yourself. Once again, thank you and we can't wait for welcome you back on your next visit! Yours sincerely, Amit O General Manager
Responded March 26, 2018
Edsa Shangri-La Manila
9.2
Exceptional
Howard from Philippines
Family with young children
Deluxe Garden Wing
Stayed 3 nights in November 2017
So so Stay”
Went there during the holiday break but I guess a thousand other people had the same idea. Pool was jam-packed, took hours for the valet to get our car upon check out, frayed nerves, etc. However, staff were still friendly and pleasant despite the difficulties of having to deal with all those customers! Surprisingly, check-in and check-out were managed well despite the multitude of people.
Reviewed February 26, 2018
Dear Howard, Thank you for taking the time to share your experience. Thank you for appreciating all our colleagues who have made a positive impression on you. I am truly delighted to hear that you enjoyed the service provided by our team. It is always our intention to have our guests carry with them a delightful memory of their stay experience. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
Responded February 26, 2018
Edsa Shangri-La Manila
10.0
Exceptional
Yasmin from Philippines
Family with young children
Premier Suite
Stayed 1 night in December 2017
I love everything about Edsa Shangri-la”
IMHO, better than Makati Shang and Shangri-la at the Fort! I love the resort feel, much like Shangri-la Mactan. Service, facilities are top notch! I'm sure it'll be the start of a family tradition to book every New Year! Keep it up!
Reviewed February 23, 2018
Dear Yasmin, We are thrilled to hear that you had an exceptional experience with us with our courteous service. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you have enjoyed yourself. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
Responded February 23, 2018
Edsa Shangri-La Manila
9.2
Exceptional
Justin from United Kingdom
Solo traveler
Deluxe Garden Wing
Stayed 2 nights in February 2018
Overall Good Hotel”
This is a grand hotel with top dining facilities, friendly staff and an opulent lobby. It's in a great location and overall I had a comfortable stay. However, I was a little disappointed about the condition of my room (7th Floor, Garden Wing). Considering the price I paid, the room was rather old and dated, and it looked like it could do with being renovated. All in all, I will give it 8/10.
Reviewed February 20, 2018
Dear Justin, Thank you for taking the time to share your review. I am truly delighted to hear that you had a wonderful stay with us and enjoyed the service provided by our team. On the other hand, your observation about your room has been noted. Please know your comments are important for us to implement measures to improve our facilities. Once again, thank you and we truly wish to welcome you back in the near future. Yours sincerely, Amit O General Manager
Responded February 21, 2018
Edsa Shangri-La Manila
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Edsa Shangri-La Manila
|Excellent 8.6
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Quezon Memorial Circle
  • Shaw Boulevard MRT Station is within 0.33 km