Eleven Hotel Bangkok (SHA Plus+)
Eleven Hotel Bangkok (SHA Plus+)
Eleven Hotel Bangkok (SHA Plus+)
Eleven Hotel Bangkok (SHA Plus+)
Eleven Hotel Bangkok (SHA Plus+)
Eleven Hotel Bangkok (SHA Plus+)
Eleven Hotel Bangkok (SHA Plus+)

Removed from saved list

8.7

Excellent

1,811 reviews

1,811 reviews

Housekeeping27
Breakfast6
Swimming Pool3
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Patrick&Co

130 m

Best Tailor

140 m

Nick's International Boutique House

150 m

Buathip Thai Massage

180 m

Jhasper Fashion Custom Tailors

190 m

Popular landmarks
Siam Paragon

2.4 km

MBK Center (Ma Boon Khrong Center)

2.8 km

Jim Thompson House

3.1 km

Chatuchak Weekend Market

6.4 km

Khaosan Road

6.7 km

Closest landmarks
Cheap Charlie’s

20 m

Ambassador Hotel Fitness Centre

90 m

Twisted Republic

160 m

Levels

180 m

Hot Stone Spa

190 m

Eleven Hotel Bangkok (SHA Plus+)

11 Sukhumvit Soi 11, Klongtoey-Nua, Wattana, Sukhumvit, Bangkok, Thailand, 10110 - See map

Make your best journey to Bangkok with the promised standard of SHA Plus, and enjoy free Wi-Fi in all rooms. Strategically situated in Sukhumvit, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Wat Phra Chetuphon. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

Sparkling clean

Located in heart of Bangkok

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Steam room

Luggage storage

Contactless check-in/out

This property is in high demand!

20 travelers have booked today.

Value for money8.3
Distance to city center0.9 KM
Location rating8.6
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.7 km

Rooms available at Eleven Hotel Bangkok (SHA Plus+)

Executive Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Connecting Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe King
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
1 King Bed Family Room with Bunk Beds
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Deluxe Room King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Eleven Hotel Bangkok (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Eleven Hotel Bangkok (SHA Plus+)?

A stay at Eleven Hotel Bangkok (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Eleven Hotel Bangkok (SHA Plus+) has a car park that's close to the hotel. Self-parking is conveniently available at the hotel.

Is breakfast offered at Eleven Hotel Bangkok (SHA Plus+)?

Wake up to a great buffet breakfast at Eleven Hotel Bangkok (SHA Plus+). There's an additional charge of 550 THB for adults and 275 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Eleven Hotel Bangkok (SHA Plus+)?

Eleven Hotel Bangkok (SHA Plus+) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours.

What is the smoking policy at Eleven Hotel Bangkok (SHA Plus+)?

Eleven Hotel Bangkok (SHA Plus+) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Eleven Hotel Bangkok (SHA Plus+)?

The closest train, metro, or bus station to Eleven Hotel Bangkok (SHA Plus+) is Nana BTS Station, 260 m away.

What restaurants are nearby Eleven Hotel Bangkok (SHA Plus+)?

Restaurants including 8 on Eleven, Pizzeria Limoncello and The Australian Pub & BBQ are popular in Eleven Hotel Bangkok (SHA Plus+)’s neighborhood which is known as Sukhumvit.

What popular shopping places are close to Eleven Hotel Bangkok (SHA Plus+)?

Shopping options in Eleven Hotel Bangkok (SHA Plus+)’s Sukhumvit neighborhood include Terminal 21, EmQuartier and Patrick&Co.

What are popular attractions near Eleven Hotel Bangkok (SHA Plus+)?

Guests at Eleven Hotel Bangkok (SHA Plus+) can easily visit Sukhumvit, Wattana Church and Chuvit Garden located in the Sukhumvit area.

What popular natural sightseeing spots are close to Eleven Hotel Bangkok (SHA Plus+)?

Eleven Hotel Bangkok (SHA Plus+)’s nearby natural sights include Urban Playground and Flow House Bangkok located in the same Sukhumvit area.

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See map

Explore the neighborhood

What people love about Eleven Hotel Bangkok (SHA Plus+)

  • 8.4

    Excellent

    "Good for first time travellors."

    Chin

    |

    June 21, 2022

  • 9.6

    Exceptional
    Staff 

    "Great hotel with some of the most helpful staff I’ve ever met!"

    Nicole

    |

    June 19, 2022

  • 9.6

    Exceptional
    Staff 

    "Great hotel with some of the most helpful staff I’ve ever met!"

    Nicole

    |

    June 19, 2022

Property ranking|Compared to 4,740 Bangkok properties
See all rankings
Cleanliness score
8.8/10
Location score
8.6/10
Service score
8.8/10
Overall score
8.6/10
Better than
92
%
of Bangkok properties
Better than
91
%
of Bangkok properties
Better than
91
%
of Bangkok properties
Better than
89
%
of Bangkok properties
Overall rating:

8.7

Excellent
1,811 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.6
Read all reviews >
What travelers say they love:
Very attentive to make sure the stay was perfect.
jon from United States
Solo traveler
More about Eleven Hotel Bangkok (SHA Plus+)

More about Eleven Hotel Bangkok (SHA Plus+)

Eleven Hotel Bangkok (SHA Plus+)

You'll love the exceptional convenience during your stay at Eleven Hotel Bangkok (SHA Plus+), located right in the heart of the city center, with an easy access to everything in Bangkok.
The superior services and facilities offered at Eleven Hotel Bangkok (SHA Plus+) will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Bangkok can be assisted with the shuttle services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Eleven Hotel Bangkok (SHA Plus+). In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Eleven Hotel Bangkok (SHA Plus+). To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Eleven Hotel Bangkok (SHA Plus+), where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Eleven Hotel Bangkok (SHA Plus+) can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at Eleven Hotel Bangkok (SHA Plus+) with all the activities and facilities provided. Warm up at the end of the day with a visit to the steam room. The poolside bar at Eleven Hotel Bangkok (SHA Plus+) gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside Eleven Hotel Bangkok (SHA Plus+) and explore Bangkok during your stay. Tourists travel from around the world to see The Grand Palace, which is an easy visit just 7.0 km away. Your journey through Bangkok can be completed with a short shopping stop at Chatuchak Weekend Market located 6.3 km away. Photograph yourself in front of Jim Thompson House located 3.1 km away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 92% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 91% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 91% of the city's other options.

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Amenities and facilities
Excellent
Facilities

8.3

Languages spoken

  • English
  • Arabic
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • On-site entertainment
  • Pool with view
  • Steam room
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Additional toilet
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mirror
  • Non-smoking
  • Phone
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
  • Window
Location
11 Sukhumvit Soi 11, Klongtoey-Nua, Wattana, Sukhumvit, Bangkok, Thailand, 10110
Excellent
Location

8.6

Airports

  • Don Mueang International Airport (DMK)
    19.7 km
  • Suvarnabhumi Airport (BKK)
    21.7 km

Public transportation

  • Nana BTS Station
    270 m
  • BTS-Asok
    770 m

Hospital or clinic

  • Hot Stone Spa
    190 m

Shopping

  • Chatuchak Weekend Market
    6.4 km

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM
    90 m
What's nearby

Popular landmarks

  • Siam Paragon
    2.4 km
  • MBK Center (Ma Boon Khrong Center)
    2.8 km
  • Jim Thompson House
    3.1 km
  • Chatuchak Weekend Market
    6.4 km
  • Khaosan Road
    6.7 km
  • Wat Phra Chetuphon
    6.9 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    7.0 km
  • The Grand Palace
    7.1 km
  • Asiatique - The Riverfront
    7.2 km
  • Wat Arun
    7.3 km

Nearby landmarks

  • Cheap Charlie’s
    20 m
  • Ambassador Hotel Fitness Centre
    90 m
  • Patrick&Co
    130 m
  • Best Tailor
    140 m
  • Nick's International Boutique House
    150 m
  • Twisted Republic
    160 m
  • Buathip Thai Massage
    180 m
  • Levels
    180 m
  • Jhasper Fashion Custom Tailors
    190 m
  • Hot Stone Spa
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For Test & Go Booking
    Airport Transfer Service
    Any urgent amendment for less than 24 hours before arrival date the surcharge shall be applied at 1,500 THB per time for new processing cost.
    Pick up on arrivals, our airport representative will be waiting for you within two (2) hours after flight arrival bearing in mind the time taken for Customs and Immigration clearance would most likely be 45-60 minutes.
    Please note: To wait more than two (2) hours, additional charge shall be applied.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:30

Getting around

  • Airport transfer fee1500 THB
  • Distance from city center0.9 KM
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)550 THB

The property

  • Local Tax ID/ Rental License0105554035484
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 188
  • Room voltage220
  • Year property opened2019
  • Most recent renovation2019

Reviews of Eleven Hotel Bangkok (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.3
Location8.6
Service8.8
Value for money8.3
High score for Bangkok
Rating
9+ Exceptional (170)
8-9 Excellent (50)
7-8 Very Good (56)
6-7 Good (17)
<6 Below Expectation (42)
Time of the year
Mar - May (64)
Jun - Aug (41)
Sep - Nov (75)
Dec - Feb (155)
All guests (754)
All room types
All languages

Show reviews that mention 

Showing 335 verified guest comments
12345
8.8
Excellent
Nalida from Laos
Business traveler
Deluxe Room Twin
Stayed 7 nights in August 2019

Very Disappointed!!! Give me an headache and breathing problems because of a new paint color smell. ”

Very Disappointed!!! I just wished Agoda agency or Eleven Bangkok hotel that let’s us know they are under or just done with a renewal or under a construction . We walked in our bedroom with the smell of a new paint color everyday. Even walking in the hotel front desk still smell that bad color smell sometimes. Which it was very bad for my health!!! I booked this hotel because it’s close to a hospital and a good deal. I stayed at Eleven Bangkok hotel to go check for my health condition. On my Second day staying around 12-1:30 AM, I still heard a sound of construction until I called a front desk. Every thing was quite again. I booked this hotel from 12-19 August, but I have to leave 2 days early after I done with my doctor appointments. Cause this hotel condition made my health getting bad. Even though, their are a good staffs there to help eliminate our bedroom every day. However, I have to breathing and sleeping with new painting color everyday.

Reviewed August 21, 2019

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Dear Khun Nalida, On behalf of the entire team, I would like to express my sincere apology for the issues you experienced during your recent stay with us. Be assured that it is not the kind of facilities and services we would like to offer you and we completely understand your dissatisfaction. We are currently in the soft opening stage and we accept the fact that lingering paint odors can be very bothersome for our guests. As the paint dries, the solvents could evaporate and linger in the air and left some fresh paint odors in the rooms. We are putting our best effort to increase the ventilation and air circulation to resolve this issue quickly and permanently. Khun Nalida, I would like to discuss the matter further with you and see how we can make things good. If you give us the chance, I would like to address the issues in the most suitable way. Looking forward to hearing from you. Your feedback makes us better. Best regards, General Manager

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Eleven Hotel Bangkok (SHA Plus+)
8.8
Excellent
Wai from Singapore
Group
Connecting Room
Stayed 3 nights in December 2019

Excellent choice”

I've stayed at 3 different hotels each time during my stay in Bangkok over the past two years, and I must say Eleven Hotel is ranked the best. Perhaps because it's newly opened, but still, the vibe was excellent. The service by the staff was impeccable. The towels were clean and smelled good with a tinge of fragrance. The toilet is spacious and the bed comfy. They also have USB ports so you need not worry if you forget to bring along your universal adaptor to charge your electronic devices. 7-11 is nearby, so getting drinks and food is easy. Not exactly a foot step away from Nana BTS, but at about 300m away, my family and I have no complains. Not to mention a nice rooftop restaurant where breakfast is served, rather unusual where most hotels would have it on ground floor or somewhere in-between. Kudos to Eleven Hotel.

Reviewed December 27, 2019

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Dear Wai, Thank you so much for your kind words. We are delighted to hear that you had a great stay experience with us. We really appreciate your time for leaving us such an amazing review. We hope to welcome you again soon. Hurry back ! Best regards, General Manager

Responded December 30, 2019
Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Mark from United States
Solo traveler
Deluxe Room King
Stayed 2 nights in March 2020

Excellent new hotel”

Eleven is a new, modern and fabulous hotel. The staff is the best by far that I have encountered in the many hotels I have stayed at in Thailand over the past few years. Rafa, Ana and Eve at the front desk were all so friendly and professional. The hotel is elegant, from the lobby to the rooms to the rooftop pool, gym and restaurant. The beds and pillows are of the highest quality, incredibly comfortable for a great night's sleep. The location is also great, with many restaurants around and a short walk to the Skytrain. The metro is also just a 10 minute walk away, as is Terminal 21 shopping mall. I will stay there again on my next visit to Bangkok. Highly recommended!

Reviewed March 12, 2020

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Dear Mark, On behalf of the Management and our staff of Eleven Bangkok Hotel, I would like to thank you for your valued patronage and for taking the time to provide us with a nice review for us. It is our great pleasure to read your review and note that you enjoyed the rooms and all the facilities, as well as the friendly and professional service from our staff particularly, Rafa, Ana and Eve at the front desk. I have shared to team and will certainly encourage the team to go the extra mile in serving our guests better and we will continuous effort in providing excellent service to our guests. Thank you for staying with us and making us one of your preferred hotel choices and recommend us. We certainly look forward to welcoming you again soon. Yours sincerely, Acharawadee Ounchaiya General Manager

Responded March 23, 2020
Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
angelo from Italy
Solo traveler
Deluxe Room Twin
Stayed 3 nights in February 2020

A beautiful place with a beautiful staff”

Eleven Hotel was one of the best hotel experiences I have during my trip in Thailand. The hotel is in a perfect location, close to Nana Station, and airport train. The room is big, clean, and full of amenities. The bathroom have a big shower and water is warm and the pressure is perfect. Swimming pool on the roof is perfect after a long day walking through the city. Drinks and food at the bar are delicious. But what makes the difference in this hotel is the Staff. Starting from the concierge to the director of the check in desk they are all so helpful,and ready to solve any problem or question you have. A special thanks to Lisa and Rafa from the desk that they were so kind and courteous. I will for sure come back in this hotel in my next time in Bkk

Reviewed March 05, 2020

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Dear Angelo, Thank you for giving us a perfect score rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. For us, the key is to set realistic customer expectations and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways. We hope to welcome you back again very soon. Best regards, General Manager

Responded March 05, 2020
Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
SPENCER from United States
Business traveler
Deluxe Room King
Stayed 3 nights in December 2019

The rooms are a little smaller however furnished ina first class fashion equal to a five star. ”

Soo 11 is a busy 2 way street and hotel is a 5 minute walk to Sukhumvit. Hotel entrance is along side of busy and excellent German restaurant. The nightlife further down Soi 11 is abundant. Ask for a room on an upper level and you will not hear any noise. The finish out inside the hotel itself and the rooms is first class! It is well worth the money. The exterior does not reach a four star rating, however five stars could apply to the rooms as they have every amenity and are spotlessly clean !

Reviewed December 12, 2019

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Dear Spencer, Thank you very much for your balanced and fair review about us. On behalf of everyone in the team, I'm glad you felt our hotel is well worth the money and the room is very well designed and equipped. It's something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your feedback about a possible noise disturbance from outside. We've taken your thoughts to heart and have reported the issue to the authority. I appreciate your kind words and look forward to welcoming you again soon. Best regards, General Manager

Responded December 13, 2019
Eleven Hotel Bangkok (SHA Plus+)
8.0
Excellent
Eileen
Family with young children
Executive Room
Stayed 4 nights in December 2019

Eleven Hotel Review”

Hi there, we had a great stay at Eleven Hotel over the last weekend. The staffs were courteous and friendly. They did not fail to smile or to respond in good English. All the amenities were good and we did not lack anything. One feedback though: Because we were with kids, kids under 5 years old could not reach the sink to wash their face or to brush their teeth. Perhaps a kids friendly stool will be useful in the toilet? Kudos to Eleven Bangkok hotel. Will be back again!

Reviewed December 27, 2019

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Dear Eileen, Thank you so much for your kind words. We are delighted to hear that you had a great stay experience with us. We really appreciate your time for leaving us such an amazing review. Thanks for your input about a kids friendly stool too. We hope to welcome you again soon. Hurry back ! Best regards, General Manager

Responded December 27, 2019
Eleven Hotel Bangkok (SHA Plus+)
7.2
Very good
Daniel from Japan
Family with teens
Grand Deluxe Twin
Stayed 1 night in August 2019

Fine hotel, but no great value”

This hotel is pretty expensive for what it offers. I find better value in other areas of the city. If you want to stay exactly in this area of Sukhumvit...fine. Otherwise, you can stay in a comparable hotel in Silom for about half the price.

Reviewed September 01, 2019

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Dear Daniel, We apologize that our services did not satisfy your expectations. We would love to know more so that we can deliver a better experience next time. You may reach us anytime. Again, thank you for your feedback. Best regards, General Manager

Responded September 02, 2019
Eleven Hotel Bangkok (SHA Plus+)
9.6
Exceptional
Michael from Australia
Solo traveler
Deluxe Room King
Stayed 1 night in October 2019

Great New Property”

Only open for a couple of months so it was my first stay. There are certainly cheaper options but I can't fault anything about it. I only stayed 1 night, but it was clean and the staff were great and it's in a great location. The facilities are new and very good and though I didn't use the pool, I was kindly offered to take a shower in the pool-side change rooms, after checking out earlier that day. That was eagerly accepted as I had a midnight flight out of BKK. The pool looked just fine and though I didn't see, it looked as if it would get plenty of sun in the first half of the day.. Look forward to staying there again soon.

Reviewed November 06, 2019

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Dear Michael, Thank you so much for sharing this lovely review with us and other travelers. We really appreciate your business. We are happy to hear we hit the mark for you. Come back and see us soon. Cheers! Best regards, General Manager

Responded November 07, 2019
Eleven Hotel Bangkok (SHA Plus+)
9.6
Exceptional
alamgir from Bangladesh
Group
Grand Deluxe King
Stayed 5 nights in October 2019

Exceptional”

Eleven hotel very nice and friendly. Stuff of this hotel very active and nice. We visit Thailand several times . Every year we visit 3/4 times in thailand. If the hotel management give us a membership we are proud of this. Thank you all of your hotel management stuff.

Reviewed October 29, 2019

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Dear alamgir, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. For your next bookings, please reach us directly so we could tailor the best deal for you. Best regards, General Manager

Responded October 29, 2019
Eleven Hotel Bangkok (SHA Plus+)
8.8
Excellent
Kwang from Singapore
Couple
Executive Room
Stayed 3 nights in December 2019

Very good location”

Very near to terminal 21 and alot of restaurants. 7 eleven is nearby. However when calling grab, the location is not very accurate. The grab driver will attempt to pick you up at main road instead of the hotel lobby. To fix this, when calling grab, set the location from hotel to the pizza restaurant (pizzeria limoncello) which is right at the hotel lobby.

Reviewed December 12, 2019

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Dear Kwang, Thank you so much for sharing your feedback with us and other travelers. We are glad you had a positive stay experience. Thank you for the useful tip for calling grab too. Best regards, General Manager

Responded December 12, 2019
Eleven Hotel Bangkok (SHA Plus+)
8.0
Excellent
Victor from Malaysia
Group
Deluxe Room King
Stayed 4 nights in September 2019

Short Vacation in Bangkok”

The hotel was much smaller than what the picture showed. It was on the side alley behind old german beerhouse. You wont see the main lobby from the front and most taxi or even grab cant even find it. Set your location to be Limoncello Pizzeria or Old German Beerhouse. Hotel was clean . The walk to the Nana LRT is quite long through a very short road which is hassle when it rains or when the road is wet... Facilities and food is good... if your thinking about partying and drinking and staying here. Yes this is a good spot. For families... not so

Reviewed September 19, 2019

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Thank you for your review. Eleven Hotel is a small-to-medium size and a low rise property comprising of 188 guest rooms in total. Our hotel rooms are located on 2nd - 8th floor while our restaurant and bar, gym, steam room and a swimming pool are located on rooftop or 9th floor. We only opened one and a half month ago, so we accept the fact that some taxi drivers might not be aware of our hotel opening yet. To promote our brand awareness, we installed quite a number big hotel signages whereby the drivers and pedestrians could spot them very easily when coming to Soi Sukhumvit 11. For Grab app and google map, our hotel listing and location on Google had just been verified by Google yesterday afternoon. You and other travelers can find us on google map as well as on the Grab App now. Sukhumvit 11 is always known to be a prime tourist spot for night life entertainment, restaurants and bars. It is a monsoon season now, so yes the road can be wet and dirty sometimes.

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Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Christopher from United Kingdom
Couple
Deluxe Room King
Stayed 8 nights in March 2020

Good quality hotel at a reasonable price.”

I cant fault the Eleven Hotel everything was great. The location was good, the staff were all very friendly and the facilities were excellent

Reviewed March 12, 2020

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Dear Christopher, Thank you for staying with us at Eleven Bangkok Hotel. We are delighted to learn that you have had a great stay with the location, rooms and facilities as well as the service from our friendly staff. We look forward to welcoming you again soon. Kind regards, Acharawadee Ounchaiya General Manager

Responded March 23, 2020
Eleven Hotel Bangkok (SHA Plus+)
9.6
Exceptional
Darryl from Australia
Solo traveler
Deluxe Room King
Stayed 1 night in October 2019

Location”

Good location in the middle of Soi11 an old hotel that has been renovated really well, excellent pool area and good breakfast, staff are service ordinates - well done!!!

Reviewed October 20, 2019

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Dear Darryl, Thank you for your positive comments. I am so glad to hear that you enjoyed your recent stay with us! I will share your comments with our team. I hope your next stay is just around the corner. Best regards, General Manager

Responded October 21, 2019
Eleven Hotel Bangkok (SHA Plus+)
9.6
Exceptional
Hui from Singapore
Solo traveler
Deluxe Room King
Stayed 15 nights in February 2021

Comfortable ASQ stay”

I stayed in this hotel as part of the mandatory ASQ. I have no other basis for comparison, but the staff in this hotel did their best to make my quarantine as comfortable as possible. Room was spacious and the bed was really comfortable. Communication with staff was also easy and timely. There was a small variety of food that you get to pick for your 3 meals the day before, which is done via a Google form and communicated via Line chat app. Food was decent enough, though not piping hot. On Valentine's Day they gave an extra heart-shaped brownie, and on the last evening of the ASQ they also provided a special farewell dinner menu. On the day of my departure, the staff gifted me with hotel towels as well. All in all, good hospitality.

Reviewed February 26, 2021

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Dear Hui, Thank you very much for choosing Eleven Hotel for your quarantine. I have read with grateful and very delighted to learn that at least our staff will be appreciate to know that everything we did and tried for the best during tough period to make all guests as most comfortable as possible during limited of time and ASQ standard guidelines which we have to follow strictly. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents and guests better and we will be continuously maintaining to provide excellent service to our guest. Wishing you and your family stay safe. With kind regards, Acharawadee Ounchaiya

Responded March 09, 2021
Eleven Hotel Bangkok (SHA Plus+)
8.0
Excellent
Eitan from Israel
Family with young children
Deluxe Room King
Stayed 2 nights in October 2019

Great hotel. Low flexibility of the stuff ”

Reservation for 2 adults and 4 children Two rooms. the hotel gave us only two bed in the children room, saying they didn’t knew about it Although it was specified in the reservation. Nevertheless want extra money for another bed. If it wasn’t late in the evening I would have gone to some place else.

Reviewed November 07, 2019

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Dear Eitan, Thank you for your feedback. We apologize that our service did not satisfy your expectations. Children and extra bed policy is clearly stated on your booking voucher that there is no space capacity for extra beds in the deluxe room type. All small children (age under 12) are welcome when sharing the same bed with parents (one child per room). Again, we’re so sorry that your experience did not match your expectations. This is on us. Best regards, General Manager

Responded November 07, 2019
Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
tony from Australia
Couple
Deluxe Room King
Stayed 2 nights in December 2019

fantastic”

fantastic hotel, great rooms and staff, location is perfect, have stayed at the hotel several times and will continue next time i am in Bangkok

Reviewed June 15, 2020

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Dear Tony, Thank you very much for your valued patronage and for your nice feedback during stay with us at Eleven Hotel. We hope to have another opportunity to welcome you back again. Kind regards, Acharawadee Ounchaiya General Manager

Responded July 01, 2020
Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Wiard
Business traveler
Grand Deluxe King
Stayed 3 nights in October 2019

Very nice hotel . ”

Very nice hotel. Clean, modern, very comfortable, great beds, friendly and service oriented staff. Nice location; only 5 min to BTS.

Reviewed October 22, 2019

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Dear Wiard, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We are glad you felt our hotel is nice, clean and modern, beds are comfortable, and our staff are friendly and service oriented. We hope you'll come and see us again soon! Best regards, General Manager

Responded October 22, 2019
Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
tony from Australia
Couple
Grand Deluxe King
Stayed 1 night in December 2019

Great hotel”

Great hotel in a fantastic location, staff were always helpful, rooms very clean and well furbished. my hotel when i stay in Bangkok

Reviewed March 18, 2020

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Dear Tony, Thank you for staying with us and for taking the time to write a nice review. It is a pleasure to know that you have had a great stay. Thank you again for your feedback and we certainly hope to welcome you again! Yours sincerely Acharawadee Ounchaiya General Manager

Responded March 23, 2020
Eleven Hotel Bangkok (SHA Plus+)
10.0
Exceptional
Muhammad from United States
Solo traveler
Deluxe Room King
Stayed 1 night in September 2019

Excellent location”

Great location for travelers Brand spanking new hotel Super clean and courteous staff Will definitely stay again

Reviewed September 14, 2019

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Dear Muhammad, Thank you very much for your positive feedback. On behalf of the team, I am glad you enjoyed your recent stay experience at Eleven Hotel Bangkok. See you again soon. Best regards, General Manager

Responded September 16, 2019
Eleven Hotel Bangkok (SHA Plus+)
9.2
Exceptional
Peter from Australia
Couple
Executive Room
Stayed 4 nights in October 2019

Top hotel”

nice hotel .. good location .. lovely restaurant .. good pool .. clean .. good internet .. recommend

Reviewed October 27, 2019

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Dear Peter, Thank you for your positive feedback. Glad to hear that you enjoyed your recent stay with us. Please come and visit us again soon. Best regards, General Manager

Responded October 28, 2019
Eleven Hotel Bangkok (SHA Plus+)
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