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Emblem Flow Hakone
Emblem Flow Hakone
Emblem Flow Hakone
Emblem Flow Hakone
Emblem Flow Hakone
Emblem Flow Hakone
Emblem Flow Hakone

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8.9

Excellent

3,079 reviews

3,079 reviews

Housekeeping11
Car Park1
View1
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Nakamura-ya Granna

70 m

Ginkatsu-kobo

140 m

Hakone Museum of Photography

200 m

Gora Station

40 m

Hakone Tozan Cable Car

50 m

Popular landmarks
Hakone Gōra Park

350 m

The Hakone Open-Air Museum

690 m

Pola Museum of Art

2.5 km

Hakone Ropeway

2.6 km

Ōwakudani

2.7 km

Closest landmarks
Miyaginohayakawa River Bank

310 m

Hakone Gōra Park

350 m

Gora Onsen

450 m

Hakuundo Chaen

510 m

Chokoku no Mori Train Station

580 m

Emblem Flow Hakone

1320-179, Gora, Hakone-machi Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0408 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant and hot spring bath on-site.

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Highlights

Sparkling clean

20 meters to public transportation

Excellent room comfort & quality

Inside city center

360 meters to Hakone Gōra Park

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Complimentary WIFi in all rooms

Luggage storage

Restaurants

Coffee shop

Bar

Laundry service

Safety deposit boxes

This property is in high demand!

3 travelers have booked today.

Value for money8.6
Location rating8.9
Nearest airportHaneda Airport (HND)
Distance to airport74.2 km

Rooms available at Emblem Flow Hakone

Triple Room
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Twin Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
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Suite
...
  • Room size: 77 m²/829 ft²
  • Shower and bathtub
  • 2 single beds and 3 double ...
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Standard Twin Single
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Quad Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
Enter dates to see prices
Quadruple Room with Private Bathroom
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 4 bunk beds
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Twin Room with Private Bathroom
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Double Room without private bathroom
...
  • Room size: 13 m²/140 ft²
  • Shared bathroom
  • 1 double bed
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Cozy Suite
...
  • Room size: 77 m²/829 ft²
  • Non-smoking
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Double Compact
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

Does Emblem Flow Hakone have a hot tub?

A hot tub is one of the facilities available at Emblem Flow Hakone.

What time is check-in and check-out at Emblem Flow Hakone?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Emblem Flow Hakone?

For those who wish to drive their own cars, Emblem Flow Hakone has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Emblem Flow Hakone?

Wake up to a great continental breakfast at Emblem Flow Hakone. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 1500 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Emblem Flow Hakone?

Emblem Flow Hakone features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Dishes are served in a la carte during opening hours. Light meal like desserts and salad are served using only quality ingredients.

Can special events be hosted at Emblem Flow Hakone?

Music entertainment service is offered to help your event go smoothly.

Can business events be hosted at Emblem Flow Hakone?

On-site venues and convenient event services make Emblem Flow Hakone an ideal choice for hosting events such as seminars, corporate events and meetings.

What is the smoking policy at Emblem Flow Hakone?

Emblem Flow Hakone does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Emblem Flow Hakone?

The closest train, metro, or bus station is Gora Station, 40 m away from Emblem Flow Hakone.

What restaurants are nearby Emblem Flow Hakone?

Emblem Flow Hakone’s neighborhood is Hakone which includes popular restaurants such as Marmie Kitchen, Meshidokorodaiwa and Hakone Gindofu.

What popular shopping places are close to Emblem Flow Hakone?

Located in the Hakone area, Emblem Flow Hakone is close to great shopping choices like Hakone Museum of Photography, Hatajuku Yosegi Kaikan and Hamamatsuya.

What are popular attractions near Emblem Flow Hakone?

Emblem Flow Hakone’s location in the Hakone neighborhood makes it close to famous attractions including The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Emblem Flow Hakone?

Emblem Flow Hakone is located within Hakone, which makes it conveniently close to natural sights including Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Emblem Flow Hakone

  • 8

    Very good
    Staff 

    "We had a gorgeous stay, beautiful food and amazing staff."

    Emma

    |

    April 10, 2022

  • 9.6

    Exceptional
    Location

    "This place is super close from the station, have a nice restaurant and walk about 10 min to Convinient store."

    ANISA

    |

    July 28, 2021

  • 10

    Exceptional
    Staff 

    "Best most courteous hotel staff I’ve met."

    Harry

    |

    July 3, 2021

Property ranking|Compared to 443 Hakone properties
See all rankings
Value for money score
8.6/10
Location score
8.9/10
Cleanliness score
8.9/10
Service score
9/10
Better than
93
%
of Hakone properties
Better than
90
%
of Hakone properties
Better than
88
%
of Hakone properties
Better than
83
%
of Hakone properties
Overall rating:

8.9

Excellent
3,079 reviews
Cleanliness
8.9
Facilities
8.2
Location
8.9
Read all reviews >
What travelers say they love:
Very Clean, modern,spacious comfortable room for 3 Adults.
Monica from United States
Family with older children
More about Emblem Flow Hakone

More about Emblem Flow Hakone

Emblem Flow Hakone

Get the most adventure during your time in Hakone when you book a room at Emblem Flow Hakone. Located right in the city center, Emblem Flow Hakone saves you time and travel by letting you wake up right in the heart of the best neighborhoods to explore. Explore the genuine Hakone that most travelers never see, with a stay at Emblem Flow Hakone -- located only 690 m from The Hakone Open-Air Museum.
Enjoy all that Emblem Flow Hakone has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service and luggage storage can assist with your needs.
Packing light is possible at Emblem Flow Hakone thanks to the hotel's laundromat and laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Emblem Flow Hakone from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In some select rooms, you can find a refrigerator at your disposal. Emblem Flow Hakone also provides a hair dryer and towels in bathrooms for select rooms.


Dining and things to do

Every day at Emblem Flow Hakone begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.


Around the property

Experience all the sights and local attractions of Hakone with Emblem Flow Hakone as your base. The most famous landmark nearby is Hakone Ropeway just 2.6 km away. Don't forget to stop by Odawara Castle located 9.6 km away, where everyone who visits Hakone wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 98% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 92% of the city's accommodation.
Ranking higher than 90% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Excellent
Facilities

8.2

Languages spoken

  • English
  • Burmese
  • German
  • Japanese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • On-site entertainment

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
Food and dining
Breakfast options
  • American
Location
1320-179, Gora, Hakone-machi Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0408
Excellent
Location

8.9

Airports

  • Haneda Airport (HND)
    74.2 km
  • Mt. Fuji Shizuoka Airport (FSZ)
    93.9 km

Public transportation

  • Gora Station
    40 m
  • Hakone Tozan Cable Car
    50 m

Hospital or clinic

  • Hakone Rehabilitation Hospital
    2.8 km

Convenience store

  • Lawson
    560 m

Cash withdrawal

  • ATM
    80 m
What's nearby

Popular landmarks

  • Hakone Gōra Park
    350 m
  • The Hakone Open-Air Museum
    690 m
  • Pola Museum of Art
    2.5 km
  • Hakone Ropeway
    2.6 km
  • Ōwakudani
    2.7 km
  • Hakone Venetian Glass Museum
    3.2 km
  • Little Prince Museum
    3.6 km
  • Sengokuhara
    4.2 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    5.5 km
  • Odawara Castle
    9.7 km

Nearby landmarks

  • Gora Station
    40 m
  • Hakone Tozan Cable Car
    50 m
  • Nakamura-ya Granna
    70 m
  • Ginkatsu-kobo
    140 m
  • Hakone Museum of Photography
    200 m
  • Hakone Tozan Cable Car Koen Shimo Station
    230 m
  • Miyaginohayakawa River Bank
    310 m
  • Hakone Gōra Park
    350 m
  • Miyagino Sales Office Bus Stop
    400 m
  • Gora Onsen
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until22:00
  • Check-out from07:00
  • Check-out until10:00
  • Reception open until23:00

Extras

  • Breakfast charge (unless included in room price)1500 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 21

Reviews of Emblem Flow Hakone from real guests

Provided by verified guests of Agoda
8.7
/
10
Excellent
Cleanliness8.9
Facilities8.2
Location8.9
Service9.0
Value for money8.6
High score for Hakone
Rating
9+ Exceptional (44)
8-9 Excellent (8)
7-8 Very Good (14)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (19)
Jun - Aug (21)
Sep - Nov (14)
Dec - Feb (20)
All guests (192)
All room types
All languages

Show reviews that mention 

Showing 74 verified guest comments
1234
10.0
Exceptional
kevin from Singapore
Group
Stayed 1 night in March 2020

Friendly Staffs”

Felt very warmly welcomed by the pretty staffs when I arrived and slowly explained about the facilities. Having stayed at the Nishiarai Emblem Hostel in the past, I felt it would definitely be a good choice to try this hostel within hakone as well. Glad to choose this hostel, having a nice indoor onsen as well as a cool cafe/bar space. Felt very homely there. kevin

Reviewed March 14, 2020

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Thank you for staying with us and leaving lovely feedback. We are very happy that you enjoyed your stay in Hakone. Hope to see you again!

Responded March 14, 2020
Emblem Flow Hakone
10.0
Exceptional
Monica from United States
Family with teens
Triple Room
Stayed 1 night in April 2019

Very Clean & Modern Hotel opposite JR Train Station to Hakone Ropeway.”

Very Clean, modern,spacious comfortable room for 3 Adults. Hotel right opposite the JR Train Station to Hakone Ropeway. Onsen M/F on sight. Buffet Breakfast & Dinner served-(pay extra). Will definitly stay here again.

Reviewed April 27, 2019

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Thank you for staying with us and sharing your experience. We are happy to hear that you had a comfortable time here in Hakone. Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
9.2
Exceptional
Samantha from Japan
Family with teens
Triple Room
Stayed 1 night in November 2020

Fabulous ”

One of our BEST stays in Japan yet Every thing was outstanding + AWESOME staff - All so friendly & kind ( They were kind to give my daughter a fortune cookie and obliged her request for orange juice even though break fast had just ended ) Plus Fluent in English is extra bonus + Delicious meals ( Fresh produce for breakfast & interesting dishes for their dinner course ) Do try their Flow cocktails especially Bohemian Sour ( strong & yummy ) + Tattoo friendly onsen ( so hard to find in Japan & super happy I could soak to my hearts content ) + Warm & hip decor that made us feel so relaxed ( my daughter had fun playing chess & guitar in communal area ) We can't wait to go back again

Reviewed November 29, 2020

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Thank you for your stay and leaving us a heartwarming message. We are glad that you liked your stay! If you have another chance, please come visit us again! Thank you, Frontdesk

Responded December 23, 2020
Emblem Flow Hakone
8.4
Excellent
Tan from Malaysia
Group
Triple Room
Stayed 2 nights in March 2020

Great ”

Stay here 2nights. Hotel is around 2-3mins walk to Gora station. Unfortunately the train from Hakone Yumoto to Gora is suspended for service, so taking bus to Gora. The onsen is nice and staffs are friendly. We went for onsen everyday. However not much restaurants nearby.

Reviewed March 07, 2020

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Thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed our Onsen. Looking forward to seeing you again here in Hakone!

Responded March 08, 2020
Emblem Flow Hakone
6.8
Good
Angela from Canada
Couple
Double Compact
Stayed 1 night in June 2019

Good”

Pros: newer boutique hotel/hostel. Clean. Bed size good for 2 people. Single shower facility in women's bathroom on 2nd floor. Had a curling iron in there too. Single indoor onsen in women's area very hot. Cons: no bathroom, shower or sink in room. Single stall shower room in women's bathroom on 2nd floor or bathe in onsen area. Onsen only open after 10am. Can't use before check out at 10am. Limited clothes hanging space. Luggage only able to open on beds. Limited room space. Accessible via train as train stn across the street. Limited parking spaces. Didn't try food options at the hotel but limited choices. Not much around the hotel. Newer looking and clean facility. Staff speaks fluent English. Most roads around the hotel are uphill so be aware in rain and with heavy luggage. Wasn't able to drive to owakudani as road was closed. Think you need to get thereby bus or ropeway. Don't go looking for chisuji falls by car. Road leads,to nowhere. Best to drive if visiting hakone area.

Reviewed June 14, 2019

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Thank you for staying with us and sharing your experience. Regarding your comments, we might not be able to explain well but our Onsen opens from 7:30-9:30 in the morning and 3-10:30pm the afternoon. We will see what we can do with other points you mentioned to improve our service. Again, we really appreciate your comments. Thank you, Front desk

Responded February 16, 2020
Emblem Flow Hakone
8.8
Excellent
Rey from Japan
Family with young children
Quad Room
Stayed 2 nights in November 2020

Hotel suited for Yuppies”

The hotel is right next to Gora station. There is an underground pass going to it. It's so accessible and near. The hotel building resembles a modern type of design. The facade is a bit rustic & grunge type but it lives up to your expectations. The hotel staff speaks English fluently. The hotel has built-in hot spring for both men and women. The quality of the water is fine yet it lacks a bit of temperature. The hotel's bed is true to its advertisement. You can sleep and relax well. The layout of the room is space saving and it has the most amenities except indoor telephone. The food is so good. The breakfast size is just right and it so healthy. They serve English-style breakfast. We stayed for 2 nights and there was no refill for toothpaste. We requested to the front desk and it arrived a few minutes after.

Reviewed November 25, 2020

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Thank you for your stay and leaving us a comment. We are glad that you enjoyed your stay in general. Regarding the temperature of the onsen, we are sorry for making you feel uncomfortable. It changes easily because we use water flowing directly from the hot spring source, but we will make effort to keep the water temperature good. Thank you again for staying with us and your comment. If you have another chance, please come visit us again. Thank you, Frontdesk

Responded December 23, 2020
Emblem Flow Hakone
10.0
Exceptional
Tung from Vietnam
Solo traveler
Stayed 2 nights in February 2019

Love it.”

Clean and comfortable place. Staff is so friendly. Tattooed people are acceptable for on-sen.

Reviewed February 14, 2019

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Thank you for your positive review. Hope you had great time here in Hakone. Thank you, Front desk

Responded February 16, 2020
Emblem Flow Hakone
10.0
Exceptional
Ma from Philippines
Group
Cozy Suite
Stayed 1 night in December 2019

Great for groups”

We opted for the big private room since we were a group of 8. They had fast internet and a big TV in the room. Tons of space too. The kitchen area was just outside the room, so you could go out to the kitchen and borrow plates and utensils of necessary. Only thing we didn't like was that the room only had a single bathroom. There were two toilets though which were separate from the shower. If two people were using the toilets, there are still additional toilets on the same floor which are normally used by the guests using the dorm. Lastly, the staff spoke excellent English and is a stone's throw away from Gora station.

Reviewed June 19, 2020

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Thank you for staying with us and leaving your feedback! We are happy to hear that you had a graet stay here at Emblem and also, thank you for your comment about the bathrooms. We will consider what we can do for those problems. Again, thank you for your feedback and looking forward to seeing you again! Front desk

Responded July 10, 2020
Emblem Flow Hakone
10.0
Exceptional
Cheng from Taiwan
Solo traveler
Stayed 1 night in October 2019

All make me feel comfortable and guys are friendly. THX!”

勿超所值

Reviewed October 18, 2019

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Thank you for staying with us and sharing your experience. We are all happy to hear that you had a great time here in Hakone. Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
9.6
Exceptional
Chia from Taiwan
Couple
Twin Room with Private Bathroom
Stayed 1 night in January 2020

Very cool ”

Very posh looking place but also pretty cozy. The staff are really nice and speak English well, there is an onsen in the hotel. The rooms are super big and spacious, beds are soft and there is Netflix on tv! Everything is really nice. Location is literally 1 min away from Gora station, you only have to cross an underground passway.

Reviewed January 18, 2020

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Thank you for choosing us and sharing your experience. We are happy to hear that you enjoyed our Onsen. Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
10.0
Exceptional
Alan
Couple
Twin Room
Stayed 1 night in August 2019

Clean, Comfortable, Convenient location”

Right next to Gora train station made it so convenient, yet it was still quiet and clean and comfortable. The twin share room with ensuite my wife and I was it was huge by Japan standards. The free inhouse onsen was modest but was perfect to rest the tired body from the days adventures in the area. The staff were all friendly and helpful. Nothing bad to say about it at all!

Reviewed August 31, 2019

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Thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed our Onsen and had a relaxed time in Hakone. Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
9.6
Exceptional
Wendy from Australia
Couple
Twin Room with Private Bathroom
Stayed 1 night in November 2019

Exceptional”

We loved this hotel. We booked a Twin Room24m2 which was comfy and spacious. We loved the Onsen experience. Staff were friendly and efficient. Great location, right beside the Gora station. I would recommend this hotel.

Reviewed December 01, 2019

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Thank you for staying with us and sharing your experience. Happy to hear that you had a good experience withour Onsen! Hope to see you again!

Responded February 16, 2020
Emblem Flow Hakone
10.0
Exceptional
Ngoc from Canada
Solo traveler
Stayed 1 night in September 2019

Exceptional”

Clean and up to date facilities. Had a nice bar/ communal area that you could order drinks and food. No lockers in room but had a lockbox by your bed for valuables. Location was right next to the tram/train station making it easy to travel to touristy locations. Staff was very friendly and helpful

Reviewed September 20, 2019

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Thank you for staying with us and sharing your experience. Great to hear that you had a good time here at Emblem Flow. Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
9.6
Exceptional
Ka from Macau SAR, China
Group
Triple Room
Stayed 1 night in December 2019

It is excellent place for traveling since only 2mins to GORA station”

It is excellent place for traveling since only 2mins to GORA station, spring is great and environment well, except staff forget to clean up the room, all are well done

Reviewed December 04, 2019

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Thank you for staying with us and sharing your experience. We are really sorry about stay over cleaning. We will see what we can improve to avoid the same mistake again. We really appriciate your comments and hope to see you again here in Hakone!

Responded February 16, 2020
Emblem Flow Hakone
10.0
Exceptional
DOO from Malaysia
Family with teens
Triple Room
Stayed 1 night in November 2019

All staff very polite”

All staff polite and the room very clean and comfortable. Near Gora station only 5 min walk. Best recommended all come to stay here. All the best !!!!

Reviewed November 20, 2019

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Thank you for staying with us and sharing your experience. We are all happy to hear that you had a great time here in Hakone. Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
7.6
Very good
Veysel from Singapore
Solo traveler
Stayed 1 night in May 2019

Great place in Gora/Hakone”

Everything was good except the hotel onsen is not that clean. I got some skin reaction afterwards and smell inside the baths were not the best. Same for the rooms. Besides that its a nice place with kind staff

Reviewed June 12, 2019

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Thank you for staying with us and sharing your experience. Your comments really help us to improve our property. Since our Onsen directly comes from Hakone mountain and they have specific strong smell, some people might not feel comfortable to use the Onsen. Probably we should have announced about it. Again, we appreciate your feedback. Thank you, Front desk

Responded February 16, 2020
Emblem Flow Hakone
7.6
Very good
CHIA from Malaysia
Family with young children
Quadruple Room with Private Bathroom
Stayed 1 night in November 2019

Good location beside Gora Station”

The hotel right beside Gora Station which can easily accessed to Train and Cable car. The onsen is not natural one but still ok. Room is clean and new.

Reviewed December 09, 2019

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Thank you for staying with us and sharing your experience. Regarding your comments, our Onsen comes from Hakone mountain so it is actually a natural Onsen but we are happy that you still enjoyed it! Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
10.0
Exceptional
FOO from Malaysia
Couple
Twin Room with Private Bathroom
Stayed 1 night in November 2019

great location and onsen”

perfect location, very near to gora station (from here can direct go to gotemba outlet, and transfer to kawaguchiko). Free Onsen provided and i enjoy it.

Reviewed November 27, 2019

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Thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed our Onsen and had a relaxed time here! Hope to see you again!

Responded February 16, 2020
Emblem Flow Hakone
10.0
Exceptional
Janis from Malaysia
Group
Stayed 1 night in February 2020

Great location ”

Just behind of Gero station.. Room very clean..

Reviewed February 15, 2020

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Thank you for staying with us and sharing your experience. We all are happy to hear that you had a great time here in Hakone. Looking forward to seeing you again!

Responded February 16, 2020
Emblem Flow Hakone
10.0
Exceptional
Rick from Australia
Family with teens
Triple Room
Stayed 1 night in February 2019

Lovely Place to Stay on the Mountain”

Very helpful people, spotlessly clean, and a great location at Gora right next to the train station, definately will go back.

Reviewed February 22, 2019

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Thank you for staying with us and sharing your experience. Looking forward to seeing you again here in Hakone!

Responded February 16, 2020
Emblem Flow Hakone
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