Empire Hotel
Empire Hotel
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10.0
Exceptional

"There is an abundance of excellent restaurants at your doors..."

Natalie

|

December 31, 2017

Superior Double Double - Guestroom Empire Hotel
Superior Double Double - Guestroom
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Lobby Empire Hotel
Lobby
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Interior view Empire Hotel
Interior view
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Interior view Empire Hotel
Interior view
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Exceptional
Location
9.1
See all 52 photos Empire Hotel
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What guests are saying:
Confortable, friendly atmosphere
Antonietta from Italy
Business traveler
My room was very small. But my friends rooms where terrific so depends on type room you get. I had a queen and they had king rooms .
Jennifer from United States
Family with teens
I would stay there again
Steven from United States
Business traveler
Everything was wonderful! Staff was very sweet. Great location, only a few minutes from everything we wanted to do. Would stay here again and recommend to anyone staying in Nyc.
Christina from United States
Group
Lovely helpful staff. Fantastic room. Funky decor.
Katharine from United Kingdom
Couple
My regular best place to stay on UWS as I can walk across to Lincoln Center, down to Time Warner Center, to the Park, all favorite places in NYC
Cal from United States
Couple
rooftop may be great but it's closed right now
Basilio from Philippines
Solo traveler
great stay. the only bad thing i could say is the rooms are a bit small. but otherwise a great hotel. nice comfortable lobby with plush sofas for lounging around. easy to get a taxi and nice roof top pool with bar.
Stephane from Canada
Business traveler
Location is good. Service is good.
SIYOUNG from South Korea
Business traveler
really luxurious hotel with an awesome lobby which reminds me of jazz music or the play Chicago somehow. Overall a super stay here. Had a lovely time
JAMES from Singapore
Couple

Empire Hotel

Exceptional location
- 230 meters from city center
- What's nearby?
Very good
From 387 reviewsSee what guests said
7.6
/
10
Very good service
7.6
Value for money7.0
Location rating9.1
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.3 km
  • 290 meters to public transportation

  • Free airport transfer

  • Air conditioning

  • Daily housekeeping

Room choices
Deluxe King Bed
Deluxe King Bed
...
  • Room size: 25.55 m²/275 ft²
  • City view
  • 1 king bed
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Junior Suite with King Bed
Junior Suite with King Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Superior Double Double
Superior Double Double
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 double beds
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Superior King Bed
Superior King Bed
...
  • Room size: 23.22 m²/250 ft²
  • City view
  • 1 king bed
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Standard Queen Bed
Standard Queen Bed
...
  • Room size: 19.04 m²/205 ft²
  • Courtyard view
  • 1 queen bed
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Junior Suite Double Double
Junior Suite Double Double
...
  • Room size: 35.77 m²/385 ft²
  • City view
  • 2 double beds
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SUPERIOR D/D (2 BEDS)
SUPERIOR D/D (2 BEDS)
...
  • Shower
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Superior King
Superior King
...
  • Shower
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Standard Queen
Standard Queen
...
  • Shower
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Superior Family
Superior Family
...
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    Have a question for Empire Hotel?

    What people love about the property

    • 9.2
      Exceptional

      "The staff are friendly and helpful and the rooms are nice too."

      Chastine

      |

      October 12, 2016

    • 8.0
      Very good

      "Very beautiful hotel"

      Ashleigh

      |

      August 17, 2016

    • 10.0
      Exceptional

      "Confortable, friendly atmosphere"

      Antonietta

      |

      July 3, 2016

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    More about Empire Hotel

    More about Empire Hotel

    7.6
    Very good

    "Staffs are friendly."

    Herfini

    |

    December 30, 2016

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    PJ Clarkes
    20 m American, Bar, Gluten Free
    The Empire Hotel Rooftop
    30 m American, Bar
    Ed's Chowder House
    30 m American, Seafood, Soups
    Italian cuisine
    Italian cuisine
    Gabriel's
    270 m Italian, Seafood
    Via Strada
    490 m Italian, Pizza
    Cipriani Dolci
    580 m Italian
    Bar
    Bar
    Ella Kitchen and Bar
    690 m Bar, Gluten Free, Pub
    Russian Vodka Room
    930 m Bar, Eastern European, Pub
    Two E Bar & Lounge
    1.2 km Bar

    What they offer

    8.8
    Excellent

    "I was very impressed with the location and price."

    Carly

    |

    January 12, 2017

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (387)Booking.com Reviews (3704)
    7.6
    /
    10
    Cleanliness7.6
    Facilities6.8
    Location9.1
    Room comfort and quality7.2
    Service7.6
    Value for money7.0
    Provided by verified guests of Agoda
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    All guests (387)
    All room types
    Showing 326 verified guest comments
    12345
    10.0
    Exceptional
    Natalie from Australia
    Solo traveler
    Standard Queen Bed
    Stayed 2 nights in October 2017
    MY FAVE HOTEL IN NYC”
    Have been to NYC quite a few times and keep going back to this hotel for its value for money. Very funky hotel with leopard skin chairs in foyer and excellent bar area. The hotel is located on the upper West side, near Columbus Circle. Very quiet to sleep at night. Around 10 min walk to Times Square, 5th Avenue etc. Central Park is a stones throw. The staff at this hotel would have to be one of the best I have encountered, quick, polite, knowledgeable and friendly. There is an abundance of excellent restaurants at your doorstep. The hotel rooms are a good size for NYC, clean, modern and provide everything you would need to make your stay the best. I would highly recommend this hotel to solo travellers, couples and families. Just love this hotel. Do yourself a favour and book at this hotel when in NYC, you will not be disappointed!
    Reviewed December 31, 2017
    9.2
    Exceptional
    Nathalie from Switzerland
    Family with teens
    Junior Suite Double Double
    Stayed 5 nights in July 2018
    Excellent location, clean, nice big room, staff most at standard. Except 1st night, awfull room..”
    Had 2 bookings, 1night + 5 nights. First night terrible as we had a room on 1st floor, right on the ventilation... Fault to the man who checked us in at our late arrival... The next day, a woman arranged us in a perfect room for the rest of our stay. Helpful staff, excellent location, very good deal. Would recommand!! Rooftop and swimming pool (small). Métro at 50 m. Next to Central Park (south). Count on your budget the debit of 150$ refundable few days after check-out. Had a blast with my two 16 & 18 kids!!! Would stay there again !
    Reviewed August 02, 2018
    8.4
    Excellent
    Michael from United States
    Solo traveler
    Superior Double Double
    Stayed 2 nights in June 2018
    Friendly staff and great location make up for small flaws”
    Friendly staff and great location make up for teeny, tiny bathrooms and snooty hostess at rooftop bar. One bizarre thing: a note in the room says the first four Keurig cups are on them. But the four they provided included one coffee, one vanilla coffee (blech) one hot chocolate and one tea. Every day I had to exchange them for coffee. Maybe ask the guests for their preference?
    Reviewed June 13, 2018
    9.7
    Exceptional
    Stephane from Canada
    Business traveler
    Standard Queen Bed
    Stayed 3 nights in August 2015
    Empire strikes back”
    Location, rooftop pool, lobby
    great stay. the only bad thing i could say is the rooms are a bit small. but otherwise a great hotel. nice comfortable lobby with plush sofas for lounging around. easy to get a taxi and nice roof top pool with bar.
    Reviewed September 07, 2015
    8.0
    Excellent
    Daniel from New Zealand
    Business traveler
    Standard Queen Bed
    Stayed 1 night in September 2012
    Well located upper new york”
    Location, professional service
    This is a well located hotel, very close to central park and the subway stop is very close(circle). The room is ok, the pool and sky bar a bonus. The gym is( like many) disappointing , just a couple of running machines , a strides , a few dumbbells and small. However, the staff are very well spoken, smart and professional and helpful, with everything.
    Reviewed September 06, 2012
    5.2
    SELDA from Australia
    Couple
    Standard Queen Bed
    Stayed 5 nights in September 2018
    Above average”
    the shower did not have a door. the water went everywhere durijng showering. the doors, floors and the walls are all water dzamaged as a result. we mentioned our concern of this to the house maid. she said all rooms were the same. after checking out we were sent a bill to suggest we used someting from the mini bar. we did not. they wont answer their phones to rectify the problem.
    Reviewed October 06, 2018
    10.0
    Exceptional
    Ezra from United States
    Couple
    Superior King Bed
    Stayed 2 nights in May 2018
    Exceptional”
    My husband and I really enjoyed staying at Empire Hotel! In walking distance to train station, Columbus circle, and many restaurants. Staff were very friendly and rooms/ hotel were clean. We will definitely be back!
    Reviewed May 28, 2018
    6.8
    Good
    Susan from United States
    Couple
    Standard Queen Bed
    Stayed 2 nights in July 2018
    Good”
    We were on the 7th floor which is the same floor as access to the pool deck. Our room smelled like chlorine. In the evening they close access to the rooftop bar from the 7th floor. No where does it say that you have to go downstairs to go to a separate elevator to have access. We were able to get in one night not knowing about the elevator because someone had left a door open. Everyone up there was dressed nice causal but men were definitely in shorts. The second night when we discovered we couldn’t get in we were leaving the hotel to go somewhere else and discovered the roof top elevator. We weren’t allowed in because my husband was in shorts. They do not make it clear there is a dress code that only sometimes they enforce. On another note we also met a very nice family in the elevator who had the worst amount of layovers coming from London. They were riding the elevator back to the lobby because they were given a room that already had people in it. Not very organized.
    Reviewed August 09, 2018
    4.4
    Kristin from United States
    Couple
    Standard Queen Bed
    Stayed 1 night in June 2018
    Go somewhere else ”
    Our ac did not work, we were given a fan not even an offer to change rooms. Any other guest we spoke to we also miserable during their stay. I will never stay at empire again, or recommend it to a friend.
    Reviewed June 20, 2018
    8.0
    Excellent
    Lesley from Philippines
    Couple
    Standard Queen Bed
    Stayed 3 nights in April 2018
    Best Option for enjoying NYC Near Central Park, Times Square and Broadway”
    I keep coming back coz of the value for money and location. But the building's old and the facilities can use some updating.
    Reviewed April 18, 2018
    7.2
    Very good
    Lesley from Philippines
    Solo traveler
    Standard Queen Bed
    Stayed 4 nights in July 2017
    Defective AC During Summer in NYC”
    Sooo they put me in a room with a non working AC at the peak of New York summer... This was my experience after my 23 hour flight from Asia - get in a room that's hot and no AC and a technician had to come and try to fix it to no avail so I had to repack my stuff and then have them transfer me to a room with a defective lock. The next day they upgraded me - it's still a small room but the AC is HALF WORKING - it's blowing air but it's not effectively cooling the entire room. So that was my experience. Great location though, near Central Park.
    Reviewed August 12, 2017
    8.4
    Excellent
    Bert from Vietnam
    Family with young children
    Standard Queen Bed
    Stayed 3 nights in June 2017
    Great Value, Location ”
    Great location. The pool is small but offers a nice break from the heat and a place for the kids to burn off some energy. Must pay for internet in room, but it is free in the lobby which is comfortable. We would consider staying here again.
    Reviewed July 15, 2017
    9.6
    Exceptional
    Sonia from United States
    Couple
    Standard Queen Bed
    Stayed 2 nights in January 2017
    Great hotel and location. A little noisy at night but had a lovely time.”
    Great hotel. I lived on the UWS for several years so I have known of the Empire and had drinks there several times, so I knew the quality and location were great. Room was super clean and had great linens. Only complaint: Our room was on the Lincoln center side, which is where the service entrance was so there were garbage trucks and deliveries that made a lot of noise. It was an amazing deal for a weeknight stay in January, so not much to complain about. But if I paid a more seasonal rate I probably would have asked to move to a different room. Would def stay there again though!
    Reviewed January 31, 2017
    8.8
    Excellent
    Carly from Australia
    Group
    Superior Double Double
    Stayed 4 nights in September 2016
    Would Stay Again”
    I was very impressed with the location and price. The pool is way smaller than it seems in photos. The rooftop bar was advertised to close at 10pm however when we arrived just before 9pm they told us they were closing. It was also closed on the Saturday night for a private function which was not advertised at all. This was disappointing because rooftop drinks was something we were looking forward to in the "City that never sleeps"... It would appear that on this occasion, it did sleep... at 9pm nonetheless... Other than this I was very impressed with the hotel as a whole :)
    Reviewed January 12, 2017
    9.2
    Exceptional
    Kathryn from United States
    Group
    Superior Double Double
    Stayed 1 night in December 2016
    Great hotel for the price ”
    We loved the location of the hotel! The rooftop bar was absolutely fantastic as well as the staff were very nice. However, the room was unscenely warm so we had a bit of a hard time sleeping. The A/C was off because I was winter
    Reviewed December 15, 2016
    10.0
    Exceptional
    Vicky from United Kingdom
    Couple
    Standard Queen Bed
    Stayed 6 nights in March 2016
    Excellent hotel, great location! ”
    I recently stayed for 6 nights at the hotel and couldn't recommend it more! The staff on check in were very friendly and due to it being my sisters birthday kindly upgraded the room for us. The room was very spacious with great amenities. The beds were extremely comfy and the shower was hot and powerful! The hotels location is great - easy walking distance for many great spots such as Times Square and Central Park, and there is a subway station just outside with easy access to downtown. I thoroughly enjoyed my stay and would definitely stay at Empire on my next trip.
    Reviewed April 09, 2016
    8.0
    Excellent
    Rachel from Singapore
    Family with young children
    Superior Double Double
    Stayed 2 nights in July 2015
    Great location, lots of issues with room”
    Location and room was really large for NYC
    The location can't be beat. Very close to Central Park, a couple of minutes walk to Time Warner building, lots of bars, restaurants, shopping, etc. around. Room was big with two beds inside, very ample for 2 adults and 2 kids, but air-conditioning very noisy and door got stuck a few times. Also had a funny smell in the room. I would stay there again just for the location.
    Reviewed December 29, 2015
    5.7
    Rebecca from United States
    Solo traveler
    Junior Suite Double Double
    Stayed 4 nights in November 2015
    Great location, but that's about it.”
    Location, variety of room options and close to all transportation
    I understand that my stay must have been unusual, but, it was fraught with serious problems and issues. The hotel made an effort to "make adjustments" but frankly it didn't make up for a terrible stay. Will not stay again nor can I recommend this property to others.
    Reviewed November 30, 2015
    10.0
    Exceptional
    John from United Kingdom
    Family with young children
    Superior Double Double
    Stayed 4 nights in June 2015
    Clarkson family review”
    Great location, Excellent Price and excellent staff
    We stayed here 8 to 11 June. We booked for 4 nights as our flight was leaving at 10pm and we could keep the room longer than 12oclock to come back and shower and change before heading off. The hotel was clean and tidy, nothing was a problem for the staff. Plenty of towels, toiletries etc and rooms were cleaned and bedding changed every day. We would definitely stay here again, it's right on the edge of Central Park and only a few minutes from Times Square. Smiths restaurant across the road do excellent breakfasts with amazing French toast. The rooms are small if you are sharing, we had 2 double beds for 3 adults a 9year old and a toddler (he normally sleeps with mum and dad anyway) and with luggage it's a bit cramped but that wasn't a problem. I have to say for the price 4 nights here was excellent.
    Reviewed June 14, 2015
    8.7
    Excellent
    Anton from United States
    Solo traveler
    Junior Suite with King Bed
    Stayed 4 nights in April 2015
    Over Priced but Worth the Splurge Sometimes”
    Decor, Staff, Cleanliness
    Although still a nice place and one of my favorites they are letting too many things slip. The flooding bathrooms from a missing glass door replaced with a too short shower curtain is my biggest pet peeve with this hotel. Another is the sinking cushions on the sofa. If only they'd fix a couple things they'd be closer to a 5 than the 4 they think they are and not a 3.5 i'd give it now. They still win out for the decor. I had the junior suite this time around. The big faux tiger stripe chair and the V shape of the room are great. Oh! but then there is the paper cups, really paper cups in a 4 star hotel?! It should probably get a 1 just for the lack of glassware alone. I had to go to the lobby and buy drinks at the bar and smuggle them up to my room or keep ones from a room service tray and hide them when they cleaned the room.
    Reviewed April 16, 2015
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    • Exceptional location
    • Top of the Rock Observation Deck
    • 66th Street-Lincoln Center Subway Station is within 0.29 km