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Sunway Clio Hotel @ Sunway Pyramid Mall
Sunway Clio Hotel @ Sunway Pyramid Mall
Sunway Clio Hotel @ Sunway Pyramid Mall
Sunway Clio Hotel @ Sunway Pyramid Mall
Sunway Clio Hotel @ Sunway Pyramid Mall
Sunway Clio Hotel @ Sunway Pyramid Mall
Sunway Clio Hotel @ Sunway Pyramid Mall

Removed from saved list

8.7

Excellent

5,574 reviews

5,574 reviews

Housekeeping293
Breakfast153
Shops116
See map

9.1

Exceptional

Location rating score

Exceptional location
Excellent for walking
Parking
Available
Walkable places
Scream Park

200 m

Sunway Lagoon

200 m

Sunway Pyramid

370 m

Kid's Playground & Family Park

430 m

Monash University

490 m

Popular landmarks
KL Bird Park

12.0 km

Chinatown - Kuala Lumpur

12.8 km

Central Market

12.9 km

Menara Kuala Lumpur

14.1 km

Jalan Alor

14.3 km

Closest landmarks
Nickelodeon Lost Lagoon

640 m

Subang Ville Ehsan Apartment

670 m

PSJ Park

720 m

PJS 10 Park

740 m

The Bottle’s

800 m

Sunway Clio Hotel @ Sunway Pyramid Mall

Jalan PJS 11/15, Bandar Sunway, Kuala Lumpur, Malaysia, 47500 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bandar Sunway part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information"

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

55 travelers have booked today.

Value for money8.4
Distance to city center20 km
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.2 km

Rooms available at Sunway Clio Hotel @ Sunway Pyramid Mall

Deluxe Plus
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Plus Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Plus Executive Park View Room
...
  • Room size: 32 m²/344 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Deluxe Plus Park View Room
...
  • Room size: 29 m²/312 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
Double Deluxe Deluxe
...
  • Shower
Enter dates to see prices
twin deluxe deluxe
...
  • Shower
Enter dates to see prices
Room Run Of House Run Of House
...
  • Shower
Enter dates to see prices
Twin Deluxe Park View Deluxe Park View
...
  • Shower
Enter dates to see prices
Deluxe Plus Park Room
...
  • Shower
Enter dates to see prices
Deluxe
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sunway Clio Hotel @ Sunway Pyramid Mall?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunway Clio Hotel @ Sunway Pyramid Mall?

Sunway Clio Hotel @ Sunway Pyramid Mall is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 181 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sunway Clio Hotel @ Sunway Pyramid Mall has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 15 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Sunway Clio Hotel @ Sunway Pyramid Mall?

Adults can enjoy breakfast offered with an additional charge of 55 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sunway Clio Hotel @ Sunway Pyramid Mall?

Sunway Clio Hotel @ Sunway Pyramid Mall features an on-site restaurant for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Sunway Clio Hotel @ Sunway Pyramid Mall?

End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Sunway Clio Hotel @ Sunway Pyramid Mall?

On-site venues and convenient event services make Sunway Clio Hotel @ Sunway Pyramid Mall an ideal choice for hosting events such as corporate events and meetings.

What is the smoking policy at Sunway Clio Hotel @ Sunway Pyramid Mall?

Sunway Clio Hotel @ Sunway Pyramid Mall does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sunway Clio Hotel @ Sunway Pyramid Mall?

The closest train, metro, or bus station to Sunway Clio Hotel @ Sunway Pyramid Mall is Setia Jaya KTM Station, 1.3 km away.

What restaurants are nearby Sunway Clio Hotel @ Sunway Pyramid Mall?

Sunway Clio Hotel @ Sunway Pyramid Mall’s neighborhood is Bandar Sunway which includes popular restaurants such as Impressoul Gastrology, Menya Miyabi and Slappy Cakes.

What popular shopping places are close to Sunway Clio Hotel @ Sunway Pyramid Mall?

Sunway Clio Hotel @ Sunway Pyramid Mall is located in Bandar Sunway area which features shopping places such as Sunway Pyramid.

What are popular attractions near Sunway Clio Hotel @ Sunway Pyramid Mall?

Sunway Clio Hotel @ Sunway Pyramid Mall’s location in the Bandar Sunway neighborhood makes it close to famous attractions including Scream Park, Sunway Lagoon and Kid's Playground & Family Park.

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See map

Explore the neighborhood

What people love about Sunway Clio Hotel @ Sunway Pyramid Mall

  • 10

    Exceptional
    Location

    "Hotel & Facilities are very new and location is great connecting to the Sunway Pyramid mall."

    Chia

    |

    September 28, 2022

  • 9.2

    Exceptional
    Cleanliness

    "The room is clean and spacious."

    Lidiana

    |

    September 26, 2022

  • 10

    Exceptional
    Location

    "Good location because is connected to the mall."

    Tan

    |

    September 26, 2022

Property ranking|Compared to 7,104 Kuala Lumpur properties
See all rankings
Location score
9.1/10
Service score
8.7/10
Cleanliness score
8.9/10
Couples review score
8.8/10
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Overall rating:

8.7

Excellent
5,574 reviews
Cleanliness
8.9
Facilities
8.5
Location
9.1
Read all reviews >
What travelers say they love:
Room is clean & spacious especially at corner room.
Mandy from Malaysia
Couple
More about Sunway Clio Hotel @ Sunway Pyramid Mall

More about Sunway Clio Hotel @ Sunway Pyramid Mall

Sunway Clio Hotel @ Sunway Pyramid Mall

Make everyday special with all that Kuala Lumpur has to offer with a stay at Sunway Clio Hotel @ Sunway Pyramid Mall.
All offerings provided by Sunway Clio Hotel @ Sunway Pyramid Mall help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sunway Clio Hotel @ Sunway Pyramid Mall. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Sunway Clio Hotel @ Sunway Pyramid Mall. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find daily newspaper, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Sunway Clio Hotel @ Sunway Pyramid Mall including halal options.
A day in will be as fun as a day out with ranges of recreational activities offered at Sunway Clio Hotel @ Sunway Pyramid Mall. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Fun in the water is easy with aquatic activities available, like water park.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Kuala Lumpur has to offer! Be sure to visit Menara Kuala Lumpur located 14.1 km away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Compared to other accommodations in Kuala Lumpur, facilities here are rated higher than 96% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 97% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 97% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

157 mentions

Housekeeping

146 mentions

Swimming Pool

28 mentions

Food & Dining

22 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Swimming pool [outdoor]
  • Tours
  • Water park
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal
  • Theme park

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Carbon monoxide detector
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Restaurants on site

The Resort Cafe

  • Cuisine: Asian, Chinese, Indonesian
  • Menu: Buffet, A-la-carte
Location
Jalan PJS 11/15, Bandar Sunway, Kuala Lumpur, Malaysia, 47500
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    8.2 km 21 min drive
  • Kuala Lumpur International Airport (KUL)
    38.5 km 44 min drive

Public transportation

  • Setia Jaya KTM Station
    1.4 km
  • SS15
    2.1 km

Hospital or clinic

  • Sunway Medical Centre
    910 m 8 min drive

Convenience store

  • MyNews.com
    230 m 5 min drive

Cash withdrawal

  • ATM
    280 m 4 min walk
What's nearby

Popular landmarks

  • KL Bird Park
    12.0 km
  • Chinatown - Kuala Lumpur
    12.8 km
  • Central Market
    12.9 km
  • Menara Kuala Lumpur
    14.1 km
  • Jalan Alor
    14.3 km
  • Pavilion Kuala Lumpur
    14.8 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    14.9 km
  • Aquaria KLCC
    15.0 km
  • Petronas Twin Towers
    15.2 km
  • KLCC Park
    15.3 km

Nearby landmarks

  • Scream Park
    200 m
  • Sunway Lagoon
    200 m
  • Sunway Pyramid
    370 m
  • Kid's Playground & Family Park
    430 m
  • Monash University
    490 m
  • Taman Subang Indah Kid's Playground & Family Park
    540 m
  • Sunway College
    570 m
  • Nickelodeon Lost Lagoon
    640 m
  • Subang Ville Ehsan Apartment
    670 m
  • PSJ Park
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Family Fun Package is included with 1 set of tickets to the Sunway Lagoon. Please contact the property directly for more details.
  • Extra bed is available with a fee upon request.
  • Extra bed rate includes breakfast.
  • Please inform the property regarding number of children, age, meal plan, and extra bed requests in the Special Request section upon booking.
  • All room types on inclusive of breakfast for adult. There is an additional breakfast charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee181 MYR
  • Distance from city center20 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)55 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of rooms 401
  • Year property opened2016

Parking

  • Daily parking fee15 MYR
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information

Reviews of Sunway Clio Hotel @ Sunway Pyramid Mall from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.5
Location9.1
Service8.7
Value for money8.4
High score for Kuala Lumpur
Rating
9+ Exceptional (833)
8-9 Excellent (264)
7-8 Very Good (311)
6-7 Good (56)
<6 Below Expectation (84)
Time of the year
Mar - May (338)
Jun - Aug (449)
Sep - Nov (332)
Dec - Feb (429)
All guests (4,657)
All room types
All languages

Show reviews that mention 

Showing 1,548 verified guest comments
12345
10.0
Exceptional
Joemer from Philippines
Couple
Deluxe Plus
Stayed 1 night in August 2020

5 Star, Stay made extra special!”

Room & Cleanliness 5/5 Room was spacious enough and king bed was huge and comfortable. Toilet is clean too. Bed smells nice and everything was clean. We even got an upgrade to highest floor with very nice Sunway park view also just in front of the elevators so no need to walk far, though the upgrade wasn't free but it's okay. Get room 2601! ;) Staff 5/5 Staffs were very kind and accommodating from the reception to the managers. We requested water few times and they are quick to respond. Thank you for the great stay Sunway Clio! we had an amazing time. The Manager Fazraf and Mikhail made it more special by sending cake for special occasion and giving us extended hour of stay as a treat! We'll definitely come back and book this hotel again. I'll recommend them to my friends too.

Reviewed August 21, 2020

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10.0
Exceptional
GREY from Malaysia
Couple
Deluxe Plus
Stayed 1 night in November 2019

"Service with a smile!" This is one of the best hotels we stayed in. Room was quite large and clean.”

"Service with a smile!" This is one of the best hotels we stayed in. Room was quite large and clean. The staff at the front desk was very friendly, helpful and professional especially Farrah Sher and Shelrah. They even gave us a plate of fruit and 2 boxes of chocolate for being The Day of The Guest. The lobby was nice and clean. Breakfast area was large. There were several kitchen staff members constantly monitoring the breakfast items. There was plenty for everyone, including tons of bacon. I definitely would stay at this hotel again. The rooms were very clean and spacious. The location of the hotel is also convenient and easy to shop!Thank you Management and Staff at Sunway Clio Hotel!

Reviewed December 02, 2019

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10.0
Exceptional
Poh from Singapore
Solo traveler
Deluxe Plus
Stayed 2 nights in April 2019

Excellent hotel with connected shopping facilities ”

Sunway Clio Hotel is a very well-maintained & clean hotel. The property is also connected to the shopping mall beside it. You don’t have to travel downtown to get your shopping fixed. Sunway Pyramid is a huge shopping mall with major Brands in it. Right beside the hotel, there’s Healthland massage too. Excellent place for a good massage after a day of shopping. The hotel breakfast serve quite a decent spread. The only improvement which I hope to see in my next visit - food kept in the food warmer can be maintained at a warmer temperature. Btw, the hotel does provide complimentary parking coupons for guests who drive there too. Overall service from the front desk to housekeeping are great!! In summary, not much complaints.. happy to re-book my next stay with them. =)

Reviewed April 21, 2019

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10.0
Exceptional
Annie from Malaysia
Couple
Deluxe Plus
Stayed 2 nights in September 2020

Great teams & best hotel ”

Sunway Clio hotel is always our first priority & the best hotel to stay when ever we are down in Sunway, PJ. The location is great & all the staff are well trained & display highest standards of professionalism. I believed it is from the great leadership by the hotel’s Manager, Ms Karen Lee. She really treasured all her hotels customers & personally ensure that our stayed in the hotel are pleasant & comfortable even though she is on leaves. I can conclude that I can’t get this kind of treatment & hospitality from any other hotels other than Sunway Clio hotel. We would like to extend our appreciation to Ms Karen Lee, En Fazrah, Megala and the rest of the hotel’s staff whom make our recent stay a memorable & enjoyable one.

Reviewed September 24, 2020

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10.0
Exceptional
NORMARIANA from Malaysia
Family with young children
Deluxe Plus
Stayed 1 night in July 2020

Awesome Services”

I love to stay hotel as it might release my stress. I will book without planning and it just follow when I want it. This is 1st time that i ever feel appreciated as a customer. This is not my first time make booking to such luxurious hotel. I have stay at 5* hotel before but from all the experience until now,this hotel is the best! Why? I book almost late already via agoda, and it just suddenly. I come to check in aroun 6.30pm. At lobby, the manager Mr. Fazraf is there welcome me with smile and guide me to reception for check in. All the staff on that day really nice with smile and their sincereness with work I can feel it. Miss Alina at counter also soo sweet and all the process for check in run smoothly. All is awesome, as the staff open the door for me and family, even lif also the staff will take care for you. My breakfast come late that morning but during check out one of another manager come and sincerely apologies on it ang hands me a big delicious cookies as complimentary.

Reviewed July 25, 2020

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10.0
Exceptional
Liew from Malaysia
Family with young children
Deluxe Plus
Stayed 1 night in September 2020

Pleasant stay with kind help from the staff”

One of my favorite hotels ! The room is clean and new , comfortable beds and pillows . Booked 2 rooms and would like to request connecting rooms , been calling Sunway group customer service , they got me transfer to reservation department however no one pick up the calls despite been calling for few times . This is something need to be addressed . I’m very grateful that MR Fazraf was very effectively help me with the issue , also thanks to MR Fendrelee and Casey that have been provide their best service and professional upon my arrival . Keep up the good work !

Reviewed September 23, 2020

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10.0
Exceptional
Shazilah from Malaysia
Family with young children
Deluxe Plus Executive Room
Stayed 2 nights in January 2020

great hospitality”

this my first time here and I'm loving it to the max! special thanks to Mr Fazraf (Manager on duty) and his staff (Alina, Lee, Faiz, Rudy and Azrul) for their warm welcomed during my arrival. fast check-in, the room has a spectacular view, clean and spacious. I'm totally in love with this hotel. also thanks to Mr Faiz and ms thana for their help to print my admission ticket to Sunway Lagoon. breakfast was great, and the location was superb. just beside the main entrance of Sunway Lagoon and it's connected to Sunway Pyramid Shopping Mall. definitely will come again.thanks

Reviewed January 28, 2020

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Dear Shazilah. We are overjoyed that our staff made your stay so memorable. I’ve just shown our staff your review and all were tearing up when they read your kind words about them. Customer service is everything to us, and it’s made my day to hear you had such a pleasant stay.”

Responded March 11, 2020
Sunway Clio Hotel @ Sunway Pyramid Mall
10.0
Exceptional
YIN from Malaysia
Family with young children
Deluxe Plus Executive Park View Room
Stayed 1 night in September 2020

Great hospitality”

I'm especially in awe w the ground staff. They were all very friendly and smiley throughout our stay. Especially Eric from the concierge who went above & beyond to take care of our needs. In conjunction w our son's birthday, we left a cake w them and wanted to hand carry it to the restaurant on the other side of Sunway via the shopping mall. It was quite a long walk from Sunway Clio to Sunway Resorts, Eric offered to hand carry it for us after noticing we were pushing two strollers w two kids in tow. We politely reject then he offered to drive us there. Upon reaching the restaurant w the cake he also offered his phone number and invite us to call him to fetch us back to the hotel. He also handed us a small box of chocolate for our son's birthday. His hospitality service should be highly applauded. Thank you, Eric! Not forgetting Casey too, he made us feel very welcome. Our only disappointment was the breakfast, noted due to current SOPs it was envitable. Overall a great stay!

Reviewed September 24, 2020

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10.0
Exceptional
SITI from Malaysia
Family with young children
Deluxe Plus Park View Room
Stayed 1 night in July 2020

Amazing hotel to stay”

This is my 2nd time stay here. Its a great hotel with a good location. Its connect with the mall and sunway lagoon. The front desk were very nice because let me check in early and i had issue with remote tv. They solve it quickly. The only cons, i can hear voice from other room. Mybe because its a connecting room. Room are clean and had a park view. Their manager also very nice. I really enjoy my stay here and will always choose this hotel for my next visit.

Reviewed July 22, 2020

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10.0
Exceptional
Li-San from Malaysia
Family with young children
Deluxe Plus Park View Room
Stayed 2 nights in June 2019

Kids friendly and comfortable”

We love the entire stay here. I received a birthday cake the night before my birthday. My kids had so much fun at their swimming pool. Access to the mall was easy. I love the jasmine fragrance at the lobby. The room was neat and well ventilated. Air conditioning was good and easy to adjust. The view of the park is amazing! The bed is super comfortable, the price is reasonable and very worth value for money

Reviewed June 12, 2019

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10.0
Exceptional
Norashikin from Singapore
Family with teens
Deluxe Plus
Stayed 3 nights in June 2022

Superb Hotel”

Smooth check in check out. Tip top clean room. Fast service and friendly staffs. Call for maintenance also very fast service. Link to Sunway Pyramid Mall. Everything is there. Breakfast was splendid. Can have your breakfast for hours non stop. Varieties of food. Malay, Chinese, Western, Indian and Arabic food. Carpark also clean and secured. We pay RM45 for the entire 4 days stay. In out super easy. Definitely will come back. Thank you.😍

Reviewed June 17, 2022

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Dear Norashikin, Thank you for your stay at Sunway Clio Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future! Best Regards, Management of Sunway Clio Hotel

Responded July 04, 2022
Sunway Clio Hotel @ Sunway Pyramid Mall
10.0
Exceptional
Annie
Family with teens
Deluxe Plus
Stayed 2 nights in November 2019

Exceptional”

Sunway Clio Hotel is our favorite hotel to stay whenever we are in Subang. It is located in a strategic location and next to Sunway Pyramid Shopping Mall. Every facilities in this hotel is really great. Morning breakfast is also really good. My sincere thanks once again to Front Office Team comprising Ms Karen, Ms Dayang, Mr Ali and Ms Lo for extended check out time during our stay on 26.11.19. Our special thanks to conceige staff- En Jamil for helping us to load our heavy stationery from hotel lobby to car park. He is very helpful, well mannered and carry out his duties well. In my personal opinion, it is Leaderships by example leads by Ms Karen Lee and Ms Dayang. Every staff here is truly excellent and always displayed the highest degree of professionalism in the discharge of their duties.

Reviewed November 30, 2019

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10.0
Exceptional
Nurliza from Malaysia
Group
Deluxe Plus
Stayed 1 night in May 2022

One of the best”

We were very satisfied witt our experience at Clio! Check-in and check-out were efficient, room big and clean, breakfast selection was plenty options (for us) and tasty too and all staff are just marvelous polite and friendly. Adding to that, the hotel is interconnected to the Sunway Mall so it was convenient to shop and dine. Thanks for the awesome experience!

Reviewed May 20, 2022

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Dear Nurliza, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Clio Hotel. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City! Best Regards, Management of Sunway Clio Hotel

Responded May 30, 2022
Sunway Clio Hotel @ Sunway Pyramid Mall
10.0
Exceptional
Annie from Malaysia
Couple
Deluxe Plus
Stayed 1 night in February 2020

My First Priority and the best hotel in Subang”

Sunway Clio Hotel has always been the best and our first priority hotel whenever we are in Subang. Every facilities in this hotel is superb. Front Office Manager- Ms Karen Lee is humble, friendly and efficient in every aspect. Every staff here is truly excellent namely En Fazrah Sher, Dayang, Mr Lee, Haslinda and Md Robin of the Cafe West and the rest of the staff in Sunway Clio Hotel also displayed highest degree of professionalism in the discharge of their duties. In my opinion, Ms Karen is a great team leader and always ensure her entire team delivered their very best service to all their hotel’s guests. Syabas.

Reviewed February 19, 2020

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Dear Annie. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Responded March 11, 2020
Sunway Clio Hotel @ Sunway Pyramid Mall
10.0
Exceptional
Siew from Malaysia
Family with teens
Deluxe Plus
Stayed 2 nights in January 2020

1st time choose the hotel , I am sure will stay here in future again ”

The staffs are friendly and helpful. I stay at high floor which high floor always be my choise, nice view n the room very clean. Before only Bangkok n Taiwan do provide free soft drinks for mini bar . Malaysia Clio hotel is the 1st hotel do provide which very inpress me. Another plus bonus which make me will choose Clio next time is I could check in early .

Reviewed January 10, 2020

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Dear Siew. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Responded March 10, 2020
Sunway Clio Hotel @ Sunway Pyramid Mall
10.0
Exceptional
Patsy from Malaysia
Couple
Deluxe Plus
Stayed 1 night in June 2019

Excellent hotel!”

Great location with restaurants, cafes, bars and shopping mall next to the hotel. There is also an interstate bus station nearby about5 mins walk. Staff are very friendly at reception The room is big and clean with tea/coffee facilities. Safe and iron is also provided as well as a minibar( executive room). Breakfast buffet has got good variety of selections. Definitely would stay again.

Reviewed June 18, 2019

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10.0
Exceptional
Wan from Malaysia
Family with young children
Deluxe Plus
Stayed 2 nights in July 2020

The service is excellent and the location is strategic beside the shopping mall”

The staff is friendly, so good and cooperative, the hotel service is great and excellent. The room so clean and comfortable. So strategic location the shopping mall just beside the hotel. I like the staff so efficient. We will come back to this hotel again. We love it

Reviewed July 07, 2020

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10.0
Exceptional
RAIHANA from Malaysia
Family with young children
Deluxe Plus
Stayed 1 night in March 2020

Great!”

Staying here for holiday...initially have to pay rm200 for security deposit but at reception the staff in charge, miss Regina was kind and helpful. Thank you so much to her. Room and bed was great,clean and so comfortable.. Will definitely come back again ,but maybe breakfast spread and taste of food should be improvised ... Overall it was a great holiday and stay.

Reviewed March 09, 2020

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Dear Raihanna. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Responded March 11, 2020
Sunway Clio Hotel @ Sunway Pyramid Mall
10.0
Exceptional
Grace from Singapore
Couple
Deluxe Plus
Stayed 2 nights in May 2022

Value for money business hotel”

Perfect location with an attached Starbucks at the lobby for your daily morning coffee. The rooms are large with spacious toilets, the bidet was leaking a little bit but service was perfect and very clean! I would be booking Sunway Clio again when I'm back in KL for sure, location is too good and the price is extremely reasonable for the quality you get.

Reviewed May 29, 2022

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Dear Grace, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Clio Hotel. We look forward to welcoming you back to Sunway City! Best Regards, Management of Sunway Clio Hotel

Responded May 30, 2022
Sunway Clio Hotel @ Sunway Pyramid Mall
10.0
Exceptional
Chee from Malaysia
Couple
Stayed 1 night in September 2019

A very clean room and nice location”

The staffs here are very friendly and helpful. The room is big especially the mattress is a very big king size bed. It is very clean and spacious:) Location is superb as it is attached to Sunway Pyramid shopping mall which has alot to shop and eat! Overall it was a very comfortable and wonderful stay here.

Reviewed October 03, 2019

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