Evergreen Laurel Hotel
Evergreen Laurel Hotel
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8.8
Excellent

"Cosy room with great ocean view."

John H.

|

February 22, 2018

Deluxe Sea Facing Evergreen Laurel Hotel
Deluxe Sea Facing
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Lobby Evergreen Laurel Hotel
Lobby
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Swimming pool [outdoor] Evergreen Laurel Hotel
Swimming pool [outdoor]
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Fitness center Evergreen Laurel Hotel
Fitness center
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See map Evergreen Laurel Hotel
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Excellent
Location
8.3
See all 6 photos Evergreen Laurel Hotel
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What guests are saying:
Very good recommendation which make our nights better.
Fenny from Indonesia
Family with young children
Very good hotel with friendly staff and nice location
Catherine from Malaysia
Business traveler
Everything was awesome, just some front counter staff should behave. You are front counter staff, do not throw the pen on the counter for the guest to sign, greet me with a smile. If you have a problem with the above, do not show your face in the front counter.
SHAUN from Malaysia
Group
My daughter loves the pool so much!
Khang from Malaysia
Family with young children
This was recommended by a friend and we booked 3 rooms as we were travelling in a group. Special request was being entertained and was glad we were able to have all rooms close by. Check in was a breeze. Staff was great and helpful.
Audrey from Hong Kong
Group
Clean spacious room and delicious dinner
Jia from Malaysia
Business traveler
Smooth check in and check out, clean and i dont face any issue during my stay
NUR from Malaysia
Family with young children
This is an ordinary 5 star hotel with clean environment. The room is quiet as I request the far most one. No doubts the hotel is a bit aging, but still well kept. I would say with that price tag, it is worth for money
Keng from Malaysia
Family with young children

Evergreen Laurel Hotel

Excellent location
- 1.27 kilometers from city center
- What's nearby?
Very good
From 8054 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.0
Recommended by 92% of guests
Value for money7.9
Distance to city center5. Km
Location rating8.3
Nearest airportPenang International Airport (PEN)
Distance to airport15.6 km
92%

would recommend to a friend

Agoda Preferred Property

2017

Gold Circle Award Winner

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Select your room
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 31 times since yesterday | 17 travelers are looking at this property right now
Deluxe Sea Facing
Deluxe Sea Facing
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Superior City View
Superior City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
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Executive Suite
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Deluxe Seaview With Breakfast
Deluxe Seaview With Breakfast
...
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    Deluxe Seaview
    Deluxe Seaview
    ...
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      Deluxe Seaview with Breakfast- Weekend Promo
      Deluxe Seaview with Breakfast- Weekend Promo
      ...
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        Deluxe Seaview - 72 Hours Deal
        Deluxe Seaview - 72 Hours Deal
        ...
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          Deluxe Seaview with Breakfast - 72 Hours Deal
          Deluxe Seaview with Breakfast - 72 Hours Deal
          ...
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            Deluxe Sea View- Weekday Promo
            Deluxe Sea View- Weekday Promo
            ...
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              Have a question for Evergreen Laurel Hotel?

              What people love about the property

              • 10.0
                Exceptional

                "Clean room and comfortable bed"

                CHENG B.

                |

                May 1, 2017

              • 9.2
                Exceptional

                "Good view, good food, good hotel"

                Tan

                |

                November 3, 2017

              • 8.8
                Excellent

                "Great location for food, shopping and relax"

                WEI Y.

                |

                February 13, 2017

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              More about Evergreen Laurel Hotel

              More about Evergreen Laurel Hotel

              9.2
              Exceptional

              "Staff very nice"

              TEOH

              |

              July 17, 2017

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

              8.8
              Excellent

              "Comfortable room and housekeeping is excellent"

              Ramon

              |

              December 19, 2017

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Real reviews from real guests

              Agoda Reviews (8054)Booking.com Reviews (695)
              7.8
              /
              10
              Cleanliness8.0
              Facilities7.8
              Location8.3
              Room comfort and quality7.8
              Service7.8
              Value for money7.9
              Provided by verified guests of Agoda
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              All guests (8054)
              All room types

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              Showing 6295 verified guest comments
              12345
              8.4
              Excellent
              SHINYA from Malaysia
              Family with teens
              Superior City View
              Stayed 1 night in December 2018
              Nice location ”
              Location, stuffs, facilities are good. I just felt so bad when I check in. Her name is Pathmin⚫️ who is really rude for the customers. It’s so bad for the first impression of the hotel. She can’t simply put the room key on the counter with no mention and no greetings. Seemed like go away faster. Is this hotel 5 star hotel? Very low education for the employees. Room is clean and already renovated some of things which is good.
              Reviewed January 04, 2019
              9.2
              Exceptional
              Lesley from Indonesia
              Family with teens
              Superior City View
              Stayed 2 nights in January 2019
              overall is good”
              the hotel is good,clean,but well the stuffs in room weren't complete at all.i liked to order food from my room but well i couldn't do it because the menu didn't exist in my room and maybe the staffs need to put a lil bit smile in their face.overall is good
              Reviewed January 03, 2019
              8.0
              Excellent
              LAM from Malaysia
              Business traveler
              Deluxe Sea Facing
              Stayed 3 nights in November 2018
              Good Hotel to stay but not the breakfast”
              Spacious room. but was at the restaurant for breakfast half an hour before closing time and there is nothing much to eat. No replenishment of food even half an hour before closing time. Breakfast buffet does not befit a 4 star hotel. Requested for half boiled eggs but was given two eggs hat were only quarterly boiled which was as good as raw eggs. The evening lounge is badly understaffed.
              Reviewed January 02, 2019
              10.0
              Exceptional
              Ng from Singapore
              Family with teens
              Superior City View
              Stayed 4 nights in December 2018
              Good location.”
              convenient, good location, staffs were friendly and helpful. Old hotel but everything is in order. Very spacious and my kids enjoyed their stay.
              Reviewed January 13, 2019
              9.2
              Exceptional
              Nor from Malaysia
              Couple
              Deluxe Sea Facing
              Stayed 2 nights in December 2018
              Most owesome hotel in Penang!!!”
              We stayed there for for 3days 2 nights. I love the ocean view from our room. Its trully amazing. The room is super good, clean and perfect for us.. Its feel welcoming! The location is near with the Gurney drive and just need us to walk to find a local food stores. I’m going to the hotel again for sure!! Thanks Evegreen Laurel Hotel! Keep it up a good work!
              Reviewed December 27, 2018
              8.4
              Excellent
              loh from Malaysia
              Family with teens
              Superior City View
              Stayed 1 night in December 2018
              December school holiday family Getaway”
              Nice hotel good location just walking distance to gurney plaza, gurney paragon & gurney drive. Easy look for food . friendly& helpful staff especially staff called (Mr Siva) very helpful. overall very happy with this hotel . Will come back again.
              Reviewed December 25, 2018
              8.4
              Excellent
              loh from Malaysia
              Family with teens
              Deluxe Sea Facing
              Stayed 1 night in December 2018
              December School Holiday family getaway”
              Nice hotel although a bit old , but everything in good condition, i like the facilities there got hot & cold Jacuzzi very nice. Good location just a walking distance to gurney plaza , Gurney hawker good easy look for food. My kids enjoy very much will come back again
              Reviewed December 25, 2018
              8.4
              Excellent
              Mr from Malaysia
              Couple
              Superior City View
              Stayed 1 night in December 2018
              Most Reasonable Priced Hotel”
              I have been a regular guest ever since i am in Penang . This hotel is conveniently located with food and shopping center within walking distance. The staff are friendly and accommodating, and i was pleasantly surprised one of the front office staff could remember me. The only downside is the Hotel have not been renovated for a long time. Despite this, i would still recommend friends to stay here while in Penang.
              Reviewed December 23, 2018
              8.4
              Excellent
              Yuki from Malaysia
              Couple
              Superior City View
              Stayed 1 night in January 2019
              Clean Hotel and comfortable room ”
              I like to travelling at Penang and stayed at Gurney Drive, this is the first time stay at Evergreen Laurel Hotel, the room quite big and comfortable , would consider for next visit.
              Reviewed January 10, 2019
              3.6
              Brent from Malaysia
              Family with young children
              Executive Suite
              Stayed 2 nights in December 2018
              Disappointing service particularly for the breakfast buffet”
              We stayed in an executive suite for a couple nights and paid good money to stay here over the New Year's holiday. We stayed here because of some good reviews. The room was good with 2 bathrooms, which was nice for a family, but one of the bed sheets was very dirty. One area that needs serious upgrading is the breakfast. Not good at all. If the food was actually replenished in a timely manner, it could be a great buffet, BUT...is was not. The first morning was OK, but New Year's Day morning, probably one of the busiest days of the year, their wasn't enough staff to keep up with the number of people. Waited and waited and waited for items to be replenished, including drinking water. It was completely unacceptable. I finally gave up and left after waiting for over an hour for some items. I likely will not stay here again because it was that bad.
              Reviewed January 01, 2019
              8.0
              Excellent
              Anas from Malaysia
              Couple
              Superior City View
              Stayed 1 night in December 2018
              Very good”
              nice hote. worth it
              Reviewed January 09, 2019
              7.6
              Very good
              Hendrick from Malaysia
              Couple
              Superior City View
              Stayed 3 nights in December 2018
              This hotel doesnt seem to value return customers.”
              This is my second time staying in this hotel. My first stay at Evergreen Laurel was pleasant and enjoyable. HOWEVER, it was a totally different story with my recent stay. We had arrived in the afternoon and wanted to check in. There was a couple in front of us and we waited patiently. One staff was entertaining the couple while another staff was just hovering at the check in counter, looking bored and surly. I was later informed that the staff I saw is an Assistant Manager named Siva. After many minutes had gone by, he gestured for me to come over with a hand gesture, not saying anything at all. He was not communicative in anyway, he was curt and just wanted to get rid of me. I felt like a second class customer and frankly I felt like I wasn't welcomed. I don't expect to be treated like a king, just to be treated like a customer. I didn't appreciate his unprofessionalism which is a discredit to this establishment.
              Reviewed January 11, 2019
              8.0
              Excellent
              CHOONG from Malaysia
              Solo traveler
              Superior City View
              Stayed 2 nights in December 2018
              Nice hotel with indoor sauna pool”
              Though the hotel has established for quite some time, but the spacious room & indoor facilities are still well kept, worth the money spend, suitable for solo traveler or family. Buffet breakfast can be improved, peanut butter jam is not provided
              Reviewed December 11, 2018
              9.2
              Exceptional
              felicia from Indonesia
              Group
              Superior City View
              Stayed 5 nights in November 2018
              great staff service”
              my dad lost his wallet when he arrived from the airport, the concierge helped to look through cctv and the receptionist helped to call the taxi service, he got his wallet back all intact. and the housekeeping was also very fast in delivering anything we need . thank you so much.
              Reviewed November 18, 2018
              8.0
              Excellent
              Wah from Malaysia
              Couple
              Deluxe Sea Facing
              Stayed 1 night in November 2018
              Sea View”
              Pros: Must book sea view room. But now got some construction in front of hotel. The room service staff is friendly. Cons: If the receiptionest had a smile is better. When I asked for some honey moon decorations by phone 2 days before, the staff told me need book decorations 1 week before. If dinner buffet had provide seafood like crab is better.
              Reviewed November 08, 2018
              9.6
              Exceptional
              Rod from Canada
              Couple
              Deluxe Sea Facing
              Stayed 2 nights in November 2018
              Best breakfast in our month of travel.”
              This is a very nice hotel with good facilities,sea front location,walking distance to two shopping malls and lots of local restaurants. Stall not overly friendly but, helpful. Negative...total beach area under construction so you cannot access it. I would definitely recommend this hotel.
              Reviewed November 04, 2018
              8.4
              Excellent
              Edwin from Netherlands
              Family with young children
              Superior City View
              Stayed 3 nights in December 2018
              Value for money”
              From the look of it, this hotel is an old hotel, but it looks like it still maintains its glory from the past with its spacious build up. What I find really amazing is that even though it is an old hotel, it is really clean! The bathroom tiles and handles are still shiny, and had they replaced the old-fashioned dark-colour wooden furniture in the room, noone would not have noticed that they were in an old hotel. Location wise is very strategic in Persiaran Gurney near Gurney Plaza; breakfast is quite decent; we got a good rate from Agoda, definitely value for money !
              Reviewed December 30, 2018
              6.0
              Vicki from New Zealand
              Couple
              Deluxe Sea Facing
              Stayed 2 nights in December 2018
              Helpful Bellperson”
              Good - The bellperson was very helpful and knows the area well. He gave me clear instruction on how to find a pharmacy. The view in the room was very nice. Not so good - The carpet in the room was dirty. The location was a bit far from major attractions.
              Reviewed December 29, 2018
              8.8
              Excellent
              Alvin from Malaysia
              Family with teens
              Deluxe Sea Facing
              Stayed 2 nights in December 2018
              A Pleasant Stay. ”
              Housekeeping staff was one of the best that I have encountered so far. Helpful and Fast. Overall a good place to stay in Gurney road area. I hope one day they will refurbish the bathroom area to have a modern contemporary look as of the newer hotels.
              Reviewed December 29, 2018
              5.2
              Vincent from Malaysia
              Couple
              Deluxe Sea Facing
              Stayed 2 nights in December 2018
              Clean and Spacious Room”
              It is an old hotel but well maintained. Spacious and comfortable room for sure. Housekeeping is excellent, although one of the spare pillows in my room got unpleasant smell, which I believe it is an isolated case. Due to land reclamation activity, no more nice seaview from room. Despite the hotel is slightly far away from city's core area, one can move around easily and economically using e-hailing service. That's also the reason, you could enjoy comfortable and quiet stay there. Anyway, it is about 5 - 10 mins walk to choices of restaurant that served local dishes as well as shopping malls.
              Reviewed December 27, 2018
              12345
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              Evergreen Laurel Hotel
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              • Excellent location
              • Gurney Drive