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Excelsior Hotel Downtown
Excelsior Hotel Downtown
Excelsior Hotel Downtown
Excelsior Hotel Downtown
Excelsior Hotel Downtown
Excelsior Hotel Downtown
Excelsior Hotel Downtown

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7.8

Very good

2,550 reviews

2,550 reviews

Housekeeping35
Breakfast6
Car Park3
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Super Market

70 m

Bollywood Bw Supermarket

100 m

Aqsa Al Madina Supermarket L.L.C.

180 m

Ahmed Grocery

190 m

Viva Supermarket

190 m

Popular landmarks
Dubai Creek

2.8 km

The Dubai Mall

8.6 km

Dubai Aquarium & Underwater Zoo

8.8 km

Burj Khalifa

9.0 km

The Dubai Fountain

9.1 km

Closest landmarks
bin arab dental clinic

260 m

mid east polyclinic

270 m

Amber Clinics

440 m

Doha Centre

440 m

Families Supermarket

450 m

Excelsior Hotel Downtown

Al Rigga Street P. O. Box 29499, Deira, Deira, Dubai, United Arab Emirates, 29499 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Deira, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Dubai

Check-in [24-hour]

Airport transfer

150 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Front desk [24-hour]

BBQ facilities

This property is in high demand!

18 travelers have booked today.

Value for money7.2
Distance to city center3 Km
Location rating7.9
Nearest airportDubai International Airport (DXB)
Distance to airport4.2 km

Rooms available at Excelsior Hotel Downtown

Executive Twin Room
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Executive Queen Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room Twin
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Executive Room King
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior Room Queen
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Room King
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive Suites
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Executive Room
...
  • Room size: 24 m²/258 ft²
  • Shower
Enter dates to see prices
Executive Room 2 Single bed
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Single Standard
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Excelsior Hotel Downtown?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Excelsior Hotel Downtown?

Excelsior Hotel Downtown is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Excelsior Hotel Downtown also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Excelsior Hotel Downtown has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Excelsior Hotel Downtown?

Start your mornings right, with the continental and buffet breakfast options offered at Excelsior Hotel Downtown. There's an additional charge of 44 AED for adults and 45 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Excelsior Hotel Downtown?

Excelsior Hotel Downtown features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Excelsior Hotel Downtown?

Excelsior Hotel Downtown does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Excelsior Hotel Downtown?

The closest train, metro, or bus station is Al Rigga Metro Station, 140 m away from Excelsior Hotel Downtown.

What restaurants are nearby Excelsior Hotel Downtown?

Excelsior Hotel Downtown’s neighborhood is Deira which includes popular restaurants such as Al Safadi, Safari and Carluccios.

What popular shopping places are close to Excelsior Hotel Downtown?

Located in the Deira area, Excelsior Hotel Downtown is close to great shopping choices like Dubai Spice Souk, Al Bassam Centre and Warba Centre.

What are popular attractions near Excelsior Hotel Downtown?

Excelsior Hotel Downtown’s location in the Deira neighborhood makes it close to famous attractions including Dubai City Tower, park deira duabi and Baniyas Square.

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Explore the neighborhood

What people love about Excelsior Hotel Downtown

  • 8.4

    Excellent
    Location

    "The location of the hotel is nice since it's near in the metro station."

    Joanna

    |

    October 17, 2022

  • 8.8

    Excellent
    Staff 

    "Staff very friendly and the room cleanliness is superb."

    Mohd

    |

    September 27, 2022

  • 10

    Exceptional

    "Nice Experience Nearly By Metro"

    Faizan

    |

    September 24, 2022

Property ranking|Compared to 3,334 Dubai properties
See all rankings
Cheapest price score
Room comfort score
7/10
Location score
7.9/10
Service score
7.6/10
Better than
96
%
of Dubai properties
Better than
95
%
of Dubai properties
Better than
94
%
of Dubai properties
Better than
94
%
of Dubai properties
Overall rating:

7.8

Very good
2,550 reviews
Cleanliness
7.4
Facilities
7.1
Location
7.9
Read all reviews >
What travelers say they love:
Nice place cleanliness is ok cooperative staff.
muhammad from United Arab Emirates
Couple
More about Excelsior Hotel Downtown

More about Excelsior Hotel Downtown

Excelsior Hotel Downtown

Get the most from an urban escape in Dubai when you book a room at Excelsior Hotel Downtown. Located right in the city center, Excelsior Hotel Downtown saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Excelsior Hotel Downtown is a perfect starting point for numerous sightseeing and tourist choices, with a location just 8.9 km from the Burj Khalifa.
Have a hassle-free trip while enjoying the services and amenities offered by Excelsior Hotel Downtown. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Dubai is made even more convenient with the car hire and shuttle services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Excelsior Hotel Downtown guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Excelsior Hotel Downtown. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Excelsior Hotel Downtown including halal options.
A night in at the hotel's bar, nightclub and casino can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Excelsior Hotel Downtown, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Excelsior Hotel Downtown are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the tennis court and golf course on site at Excelsior Hotel Downtown. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Dubai while in the city. Get a photograph of yourself in front of The Dubai Fountain located 9.1 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 8.5 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Dubai.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

4 mentions

Breakfast

2 mentions

Internet

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • German
  • Hindi
  • Nepali
  • Romanian
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Casino
  • Fitness center
  • Golf course [on-site]
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Accessible vanities
  • Adapter
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Dressing room
  • Fire extinguisher
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Bistro Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Al Rigga Street P. O. Box 29499, Deira, Deira, Dubai, United Arab Emirates, 29499
Very good
Location

7.9

Airports

  • Dubai International Airport (DXB)
    4.2 km
  • Sharjah International Airport (SHJ)
    20.7 km 35 min drive

Public transportation

  • Al Rigga Metro Station
    150 m 3 min drive
  • Salah Al Din Metro Station
    830 m

Hospital or clinic

  • bin arab dental clinic
    260 m

Shopping

  • The Dubai Mall
    8.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Dubai Creek
    2.8 km
  • The Dubai Mall
    8.6 km
  • Dubai Aquarium & Underwater Zoo
    8.8 km
  • Burj Khalifa
    9.0 km
  • The Dubai Fountain
    9.1 km
  • Wild Wadi Waterpark
    19.5 km
  • Burj Al Arab
    19.6 km
  • Ski Dubai
    20.7 km
  • Dubai Miracle Garden
    24.1 km
  • Atlantis Aquaventure Waterpark
    25.2 km

Nearby landmarks

  • Super Market
    70 m
  • Bollywood Bw Supermarket
    100 m
  • Al Rigga Metro Station
    150 m
  • Aqsa Al Madina Supermarket L.L.C.
    180 m
  • Ahmed Grocery
    190 m
  • Viva Supermarket
    190 m
  • bin arab dental clinic
    260 m
  • Al Madina Minimart
    260 m
  • mid east polyclinic
    270 m
  • Khitai Al Madina
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • To comply with religious law, UAE hotels may require that couples sharing a room present a marriage certificate upon check-in. To prevent any problems, it is suggested that you bring along a copy of your marriage certificate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee150 AED
  • Distance from city center3 Km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)44 AED

The property

  • Local Tax ID/ Rental License100244835300003
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges4
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 139
  • Year property opened1970
  • Most recent renovation2008
Property announcements

Please check your visa requirements before you travel. Transfers to and from Dubai International Airport are available on a request basis. Please contact the hotel directly once a reservation is in place for further information on this service. Please note that couples must present a marriage certificate upon check-in.

Reviews of Excelsior Hotel Downtown from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.4
Facilities7.1
Location7.9
Room comfort and quality7.0
Service7.6
Value for money7.2
High score for Dubai
Rating
9+ Exceptional (99)
8-9 Excellent (33)
7-8 Very Good (43)
6-7 Good (26)
<6 Below Expectation (99)
Time of the year
Mar - May (56)
Jun - Aug (98)
Sep - Nov (71)
Dec - Feb (75)
All guests (718)
All room types
All languages

Show reviews that mention 

Showing 300 verified guest comments
12345
10.0
Exceptional
renee from United Arab Emirates
Couple
Superior Room King
Stayed 1 night in June 2022

A place like home”

The whole hotel is clean and fragrant! The room feels like home. Clean, good smell, comfy bed and pillows, complete toiletries, and cozy feeling. The hotel is very near to the Metro Station and restaurants. The food here is also good with wide selections. The staff are friendly and always smiling. It’s really an excellent staycation for us, that’s why we extended for another day. 😊They also have relaxing facilities and amenities, like Gym, Pool, Spa, Sauna which we will try on our next visit. 😍

Reviewed June 23, 2022

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10.0
Exceptional
thomas from Canada
Solo traveler
Superior Double Room
Stayed 4 nights in June 2021

Best cleaning staff ever”

I have stayed in so many hotels in Dubai over past 3 years but no cleaning staff was as nice and friendly as the Abigael, a young lady from Cameroon. I was in post recovery from Covid and she was so polite and cleaned like a professional house cleaner in your own home. The desk staff was helpful at all times especially the Egyptian lady who just got engaged but sorry forgot her name. The hotel is super location within 2 blocks if u need Metro.

Reviewed June 09, 2021

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Dear Thomas, Thank you for giving us a perfect rating and for taking the time to share your feedback. We are grateful for your compliments and happy to know that you were impressed with the friendliness and hospitality of our team. We pride ourselves in giving the best possible guest experience. We look forward to your next visit and we are happy to welcome you back! Sincerely yours, Walid Mahmoud

Responded July 13, 2021
Excelsior Hotel Downtown
10.0
Exceptional
Mark from United Arab Emirates
Couple
Superior Room King
Stayed 1 night in August 2021

Best experience ever”

Its Been My 3rd time Booking in Grand Excelsior Hotel and it always satisfies Me all the staffs is very accomodating and Hospitable statting from the Security in the entrance all the Receptionist on the frontdesk Specially the 2 filifino on the front desk i forgot to ask their name, the Bellman Umair is Very Kind and Helpfull, the Cheft on the Breakfast buffet is verygood he cooks for my wife the friedrice even though its not on the menu cuz my wife likes on fried rice as breakfast. And they Give me a special treatment cuz its my Birthday So i Highly reccomend the GrandExcelsior to my friends I salute to all the Staffs Keep it Up Excelsior Family for keeping always your guest Happy And Satisfied

Reviewed August 09, 2021

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Dear Mark, Thank you for giving us a perfect rating and for taking the time to share your reviews. We are glad to hear that you enjoyed your stay and we are pleased that you found value and hospitality during your stay. We look forward to your next visit and we are happy to welcoming you back! Sincerely yours, Walid Mahmoud

Responded August 26, 2021
Excelsior Hotel Downtown
10.0
Exceptional
Ahmad from United Arab Emirates
Couple
Superior Room King
Stayed 1 night in March 2022

Best place I have ever visited”

Everything perfect about this place. Location, quite place, clean and very professional staff..big room with all facilities, washroom, I find perfect and my all time fevriout place. Reception staff specially , joyce was so professional and friendly, i got what they showed on agoda.

Reviewed March 17, 2022

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10.0
Exceptional
Reham from United Arab Emirates
Couple
Superior Room King
Stayed 1 night in June 2022

Best Hotel”

really this is the best Hotel, I liked everything there and the stuff are soo friendly especially the receptionist and her manager they are very helpful, the room was so clean and the location of the Hotel is perfect.Really thank you

Reviewed June 22, 2022

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10.0
Exceptional
Yaser from United Arab Emirates
Family with young children
Superior Room King
Stayed 1 night in July 2022

فندق رائع ومريح وموظفون لطفاء جدا”

الفندق مريح وهادئ جدا وجميع الموظفين فى غاية اللطف والمساعدة وشكر خاص للشيف السيد رؤوف لانه شخص لطيف جدا Special thanks for chef Mr. Raaouf, he is very kind man

Reviewed July 18, 2022

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10.0
Exceptional
Yaser from United Arab Emirates
Family with young children
Superior Room Twin
Stayed 1 night in July 2022

Exceptional”

الفندق مريح وهادئ جدا وجميع الموظفين فى غاية اللطف والمساعدة وشكر خاص للشيف السيد رؤوف لانه شخص لطيف جدا Special thanks for chef Mr. Raaouf, he is very kind man

Reviewed July 18, 2022

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10.0
Exceptional
Shayan from Pakistan
Solo traveler
Superior Room King
Stayed 3 nights in April 2019

Exceptional”

I have no words to describe about this luxurious hotel in economical price, excellent, staff was very caring, rooms are big and very clean with completely satisfaction as we compare to other hotels in same location. ALHAMDOLILLAH

Reviewed April 26, 2019

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Dear Shayan, Greetings from Excelsior Hotel Downtownj! Thank you for your wonderful review on your recent stay at Excelsior Hotel Downtown. We were pleased to read that you had an overall pleasant stay at our hotel, and our great team created a wonderful experience for you. We look forward to welcoming you soon. Sincerely yours, Damir Kartal Cluster General Manager

Responded March 01, 2020
Excelsior Hotel Downtown
10.0
Exceptional
Ali from United Kingdom
Family with teens
Superior Room Twin
Stayed 5 nights in February 2022

Best service ”

Hotel is clean next to restaurants , metro 200meters downtown. Breakfast excellent. Price is best Feel at home

Reviewed March 03, 2022

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10.0
Exceptional
Leonila from United Arab Emirates
Solo traveler
Superior Room Queen
Stayed 2 nights in July 2021

Wonderful stay!”

I just want to appreciate how the hotel staff specially those on the reception as they allow me to check in early and check out at 3pm. They are very accommodating.

Reviewed July 25, 2021

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Dear Leonila, Thank you for giving us a perfect rating and for taking the time to share your reviews. We are glad to hear that you enjoyed your stay and we are pleased that you found value and hospitality during your stay. We look forward to your next visit and we are happy to welcoming you back! Sincerely yours, Walid Mahmoud

Responded August 26, 2021
Excelsior Hotel Downtown
10.0
Exceptional
Sarfraz from Pakistan
Business traveler
Stayed 3 nights in December 2020

Very good experience ,nice hotel , specially staff are so cooperative, sure to stay again ”

Very good experience ,nice hotel , specially staff are so cooperative, 5 star ⭐⭐⭐⭐⭐

Reviewed December 14, 2020

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Dear Sarfraz, Thank you for giving us a perfect rating and for taking the time to share your reviews. We are glad to hear that you enjoyed your stay and we are pleased that you found value and hospitality during your stay. We look forward to your next visit and we are happy to welcoming you back! Sincerely yours, Walid Mahmoud

Responded February 04, 2021
Excelsior Hotel Downtown
10.0
Exceptional
OLUWATOSIN from United Arab Emirates
Solo traveler
Superior Room King
Stayed 7 nights in February 2021

Best Hotel In Al Rigga”

I plan to stay in this hotel for 2 days but end up staying for 14 days... Loved it And a big shout out to Abigal.

Reviewed February 11, 2021

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Dear Oluwatusin, Thank you for giving us a perfect rating and for taking the time to share your reviews. We are glad to hear that you enjoyed your stay and we are pleased that you found value and hospitality during your stay. We pride ourselves in giving the best possible guest experience We look forward to your next visit and we are happy to welcoming you back! Sincerely yours, Walid Mahmoud

Responded February 28, 2021
Excelsior Hotel Downtown
10.0
Exceptional
Mazhar from United Arab Emirates
Couple
Superior Room Twin
Stayed 1 night in October 2020

Best and Superb Place to Stay”

We loved the hotel and would recommend and love to stay again Superb location and parking also available

Reviewed November 02, 2020

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Dear Mazhar, Thank you for leaving us a perfect rating and for taking the time to share your detailed review during your stay. We are delighted to know that you enjoyed your stay with us, and we are thankful for your compliments for our location. It is our pleasure to have you and we look forward to welcoming you back soon! Sincerely yours, Walid Mahmoud

Responded November 17, 2020
Excelsior Hotel Downtown
10.0
Exceptional
Kumar from United Arab Emirates
Couple
Superior Room King
Stayed 1 night in February 2021

Awesome ”

Very good hotels about clean,staff everything is good

Reviewed February 16, 2021

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Dear Kumar, Thank you for giving us a perfect rating and for taking the time to share your reviews. We are glad to hear that you enjoyed your stay and we are pleased that you found value and hospitality during your stay. We pride ourselves in giving the best possible guest experience We look forward to your next visit and we are happy to welcoming you back! Sincerely yours

Responded February 28, 2021
Excelsior Hotel Downtown
10.0
Exceptional
aqeel from Canada
Solo traveler
Superior Room King
Stayed 6 nights in October 2021

Excellent location and very good service ”

Enjoyed staff.very good breakfast service from Rauf and his team.

Reviewed October 29, 2021

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10.0
Exceptional
Roderick from Philippines
Couple
Superior Room King
Stayed 3 nights in September 2019

Relaxing Stay”

Our stay was great but just a small comment on the breakfast. It needs more variety rather than having the same dish every day

Reviewed October 02, 2019

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Dear Roderick, Greetings from Excelsior Hotel Downtown! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, with regards to breakfast will do extra variety selection and we value your feedback. We hope you will visit us again. Sincerely yours, Damir Kartal Cluster General Manager

Responded March 01, 2020
Excelsior Hotel Downtown
10.0
Exceptional
tee from United Arab Emirates
Couple
Superior Room Twin
Stayed 1 night in November 2020

place is nearby to all!”

nice place ...clean....fast service....comfy....

Reviewed November 19, 2020

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Dear Mr. Tee, Thank you for giving us a perfect rating and for taking the time to share your feedback. We are delighted to know that you enjoyed your stay with us, and we are grateful for your compliments regarding our service and location. We look forward to your next visit and we are happy to welcoming you back Sincerely yours, Walid Mahmoud

Responded November 23, 2020
Excelsior Hotel Downtown
9.6
Exceptional
ilonah from Philippines
Business traveler
Room Assigned on Arrival
Stayed 1 night in July 2020

Excellent everything ,Thank you ”

Staff are friendly ,good fragrance and clean hotel .Highly recommended this Hotel . i think if im not wrong i visit them 6 times. thank you so much for accommodating.

Reviewed July 31, 2020

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Dear Ms. Ilonah, Thank you for giving us a perfect rating and for taking the time to share your feedback. We are delighted to know that you enjoyed your stay with us, and our associates made your visit memorable. We are grateful for your compliments regarding our facilities and location. We look forward to your next visit and we are happy to welcoming you back! Sincerely yours, Walid Mahmoud

Responded October 13, 2020
Excelsior Hotel Downtown
10.0
Exceptional
OLUWATOSIN from United Arab Emirates
Solo traveler
Superior Room King
Stayed 2 nights in February 2021

Best of the best...”

I Just loved everything about this hotel... Very Loving room.

Reviewed February 17, 2021

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Dear Oluwatusin, Thank you for giving us a perfect rating and for taking the time to share your reviews. We are glad to hear that you enjoyed your stay and we are pleased that you found value and hospitality during your stay. We pride ourselves in giving the best possible guest experience We look forward to your next visit and we are happy to welcoming you back! Sincerely yours

Responded February 28, 2021
Excelsior Hotel Downtown
10.0
Exceptional
APRILIE from United Arab Emirates
Solo traveler
Superior Room Queen
Stayed 1 night in August 2021

Best staff”

Very helpful receptionist . He is a filipino name Arvin if im not mistaken. Housekeeping staff are wow.

Reviewed August 17, 2021

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Dear Aprilie, Thank you for giving us a perfect rating and for taking the time to share your reviews. We are glad to hear that you enjoyed your stay and we are pleased that you found value and hospitality during your stay.We will take this into account for possible future improvements. We look forward to your next visit and we are happy to welcoming you back! Sincerely yours, Walid Mahmoud

Responded August 26, 2021
Excelsior Hotel Downtown
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