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Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre

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8.2

Excellent

1,271 reviews

1,271 reviews

Housekeeping62
Breakfast22
Car Park7
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Komtar JBCC

40 m

Angry Birds Activity Park

80 m

Galleria at Kotaraya

170 m

Gurdwara Sahib Johor Bahru

180 m

JB City Square

190 m

Popular landmarks
Jalan Wong Ah Fook

580 m

Johor Zoo

640 m

Arulmigu Sri Rajakaliamman Glass Temple

790 m

Sultan Abu Bakar State Mosque

1.5 km

KSL City Mall

2.4 km

Closest landmarks
Hong Leong Credit Group

120 m

MayBank @ Jalan Tun Abdul Razak

150 m

Public Mutual Bhd

150 m

Johor International Convention

200 m

Bank Negara Malaysia

250 m

Newly built in 2022

Fives Hotel Johor Bahru City Centre

Jalan Wong Ah Fook, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. It's centrally located in Johor Bahru City Center only 390 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Johor Bahru

Check-in [24-hour]

Excellent breakfast

Newly built

200 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Exercise area

Coffee shop

Laundry service

This property is in high demand!

12 travelers have booked today.

Value for money8.0
Location rating9.0
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.3 km

Rooms available at Fives Hotel Johor Bahru City Centre

Family Suites
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Deluxe King
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 14 m²/151 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Double Bed Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Executive Suite(1 King Bed and 1 Large Twin Sofa Bed)
...
    Enter dates to see prices
    Family Suite(1 King Bed and 2 Twin Beds)
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Fives Hotel Johor Bahru City Centre?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Fives Hotel Johor Bahru City Centre?

        For those who wish to drive their own cars, Fives Hotel Johor Bahru City Centre has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Fives Hotel Johor Bahru City Centre?

        Start your mornings right, with the continental and buffet breakfast options offered at Fives Hotel Johor Bahru City Centre. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 25 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Fives Hotel Johor Bahru City Centre?

        Fives Hotel Johor Bahru City Centre features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

        Can special events be hosted at Fives Hotel Johor Bahru City Centre?

        You may choose an indoor venue for your special gathering. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

        Can business events be hosted at Fives Hotel Johor Bahru City Centre?

        On-site venues and convenient event services make Fives Hotel Johor Bahru City Centre an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

        What is the smoking policy at Fives Hotel Johor Bahru City Centre?

        Fives Hotel Johor Bahru City Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to Fives Hotel Johor Bahru City Centre?

        The closest train, metro, or bus station is Sentral Kotaraya Bus Terminal, 200 m away from Fives Hotel Johor Bahru City Centre.

        What restaurants are nearby Fives Hotel Johor Bahru City Centre?

        Fives Hotel Johor Bahru City Centre’s neighborhood is Johor Bahru City Center which includes popular restaurants such as Azuma Japanese Restaurant, Pizza Hut and New Zealand Unlimited.

        What popular shopping places are close to Fives Hotel Johor Bahru City Centre?

        Located in the Johor Bahru City Center area, Fives Hotel Johor Bahru City Centre is close to great shopping choices like Johor Bahru City Square, KSL City Mall and Komtar JBCC.

        What are popular attractions near Fives Hotel Johor Bahru City Centre?

        Fives Hotel Johor Bahru City Centre’s location in the Johor Bahru City Center neighborhood makes it close to famous attractions including Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

        What popular beaches are close to Fives Hotel Johor Bahru City Centre?

        Fives Hotel Johor Bahru City Centre’s Johor Bahru City Center neighborhood also includes Lido Beach.

        What popular natural sightseeing spots are close to Fives Hotel Johor Bahru City Centre?

        Fives Hotel Johor Bahru City Centre is located within Johor Bahru City Center, which makes it conveniently close to natural sights including Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park.

        Show more questions
        See map

        Explore the neighborhood

        What people love about Fives Hotel Johor Bahru City Centre

        • 10

          Exceptional

          "Everything is all in good and for sure will come again 😉"

          Siti

          |

          June 25, 2022

        • 7.2

          Very good
          Breakfast

          "Hotel breakfast was better than expected."

          Jason

          |

          June 25, 2022

        • 9.6

          Exceptional
          Staff 

          "Hotel friendly staff n clean environment."

          Maggie

          |

          June 23, 2022

        Property ranking|Compared to 2,462 Johor Bahru properties
        See all rankings
        Location score
        9/10
        Service score
        8.5/10
        Room size
        24 sqm.
        Cleanliness score
        8.3/10
        Better than
        96
        %
        of Johor Bahru properties
        Better than
        94
        %
        of Johor Bahru properties
        Bigger than
        93
        %
        of Johor Bahru properties
        Better than
        92
        %
        of Johor Bahru properties
        Overall rating:

        8.2

        Excellent
        1,271 reviews
        Cleanliness
        8.3
        Facilities
        7.6
        Location
        9.0
        Read all reviews >
        What travelers say they love:
        The hotel is clean and nice smell when you enter the lobby.
        kalyani from Singapore
        Solo traveler
        More about Fives Hotel Johor Bahru City Centre

        More about Fives Hotel Johor Bahru City Centre

        Fives Hotel Johor Bahru City Centre

        Get the most from an urban escape in Johor Bahru when you book a room at Fives Hotel Johor Bahru City Centre. Located right in the city center, Fives Hotel Johor Bahru City Centre saves you time and travel by letting you wake up right in the heart of the best neighborhood. Ready to explore without hassle? Find yourself just 390 m away from Johor Bahru Sentral Railway Station when you stay at Fives Hotel Johor Bahru City Centre.
        Have a hassle-free trip while enjoying the services and amenities offered by Fives Hotel Johor Bahru City Centre. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Johor Bahru even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
        The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
        Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
        Equipped with handy amenities, guestrooms at Fives Hotel Johor Bahru City Centre guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed.
        It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Fives Hotel Johor Bahru City Centre. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Fives Hotel Johor Bahru City Centre including halal options.
        Recreational facilities at Fives Hotel Johor Bahru City Centre are designed for escape and relaxation. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


        Around the property

        Take advantage of the opportunity to explore Johor Bahru while in the city. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 200 m away.


        Reasons to stay here

        Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
        This accommodation is highly recommended for its location, scoring higher than 95% of other options in the city.
        It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Johor Bahru.

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        Amenities and facilities
        Very good
        Facilities

        7.6

        Languages spoken

        • English
        • Malay

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Exercise area

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bottle of water
        • Coffee shop
        • Restaurant [halal]
        • Restaurants
        • Room service

        Services and conveniences

        • Air conditioning in public area
        • Daily cleaning
        • Disabled facilities
        • Dry cleaning
        • Elevator
        • Fireplace
        • Food delivery
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area

        For the kids

        • Family room
        • Kids meal

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Taxi service

        Available in all rooms

        • A/C
        • Accessible by elevator
        • Complimentary drinking water
        • Individual air conditioning
        • Linens
        • Lock box in room
        • Phone
        • Shower
        • Socket near the bed
        • Toiletries
        • Towels
        • TV [flat screen]
        Location
        Jalan Wong Ah Fook, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
        Excellent
        Location

        9

        Airports

        • Seletar Airport (XSP) - Singapore
          13.3 km
        • Senai International Airport (JHB) - Malaysia
          22.2 km

        Public transportation

        • Sentral Kotaraya Bus Terminal
          200 m
        • JB Sentral Railway Station
          240 m

        Hospital or clinic

        • Landmark Medical Centre Sdn Bhd
          400 m

        Shopping

        • KSL City Mall
          2.4 km

        Convenience store

        • 7 Eleven
          90 m

        Cash withdrawal

        • ATM
          140 m
        What's nearby

        Popular landmarks

        • Angry Birds Activity Park
          80 m
        • Jalan Wong Ah Fook
          580 m
        • Johor Zoo
          640 m
        • Arulmigu Sri Rajakaliamman Glass Temple
          790 m
        • Sultan Abu Bakar State Mosque
          1.5 km
        • KSL City Mall
          2.4 km
        • Danga Bay
          4.8 km
        • Paradigm Mall Johor Bahru
          10.4 km

        Nearby landmarks

        • Komtar JBCC
          40 m
        • Angry Birds Activity Park
          80 m
        • Hong Leong Credit Group
          120 m
        • MayBank @ Jalan Tun Abdul Razak
          150 m
        • Public Mutual Bhd
          150 m
        • Galleria at Kotaraya
          170 m
        • Gurdwara Sahib Johor Bahru
          180 m
        • JB City Square
          190 m
        • Sentral Kotaraya Bus Terminal
          200 m
        • Johor International Convention
          200 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-in until23:59
        • Check-out from06:00
        • Check-out until12:00
        • Reception open until23:59

        Extras

        • Breakfast charge (unless included in room price)25 MYR

        The property

        • Non-smoking rooms/floorsyes
        • Number of floors19
        • Number of restaurants1
        • Number of rooms 243
        • Year property opened2022
        • Most recent renovation2021

        Reviews of Fives Hotel Johor Bahru City Centre from real guests

        Provided by verified guests of Agoda
        8.2
        /
        10
        Cleanliness8.3
        Facilities7.6
        Location9.0
        Service8.5
        Value for money8.0
        High score for Johor Bahru
        Rating
        9+ Exceptional (150)
        8-9 Excellent (72)
        7-8 Very Good (68)
        6-7 Good (33)
        <6 Below Expectation (64)
        Time of the year
        Mar - May (255)
        Jun - Aug (89)
        Sep - Nov (0)
        Dec - Feb (43)
        All guests (893)
        All room types
        All languages

        Show reviews that mention 

        Showing 387 verified guest comments
        12345
        10.0
        Exceptional
        Muhammad from Malaysia
        Family with young children
        Deluxe King
        Stayed 1 night in June 2022

        Nice”

        Nice hotel in JB

        Reviewed June 29, 2022

        See room deals

        10.0
        Exceptional
        Abdul from Singapore
        Couple
        Deluxe Twin
        Stayed 1 night in June 2022

        FOOD”

        Food quality need to be improved!!!

        Reviewed June 29, 2022

        See room deals

        10.0
        Exceptional
        Kheng from Malaysia
        Couple
        Deluxe Twin
        Stayed 1 night in June 2022

        Exceptional”

        Satisfy with the overall stay. Hotel breakfast is delicious.

        Reviewed June 28, 2022

        See room deals

        Hi Fives Kheng. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        6.8
        Good
        Stella from Malaysia
        Couple
        Deluxe Twin
        Stayed 1 night in June 2022

        A functional place.”

        Good value for money if you want a central location with easy access to malls and public transport.

        Reviewed June 28, 2022

        See room deals

        Hi Fives Stella. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        6.4
        Good
        Ng from Malaysia
        Business traveler
        Deluxe King
        Stayed 1 night in June 2022

        Good location but very small room”

        standard facilities, small room for the price paid, good location

        Reviewed June 28, 2022

        See room deals

        Hi Fives Ng. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        6.4
        Good
        Ding from Singapore
        Couple
        Deluxe King
        Stayed 2 nights in June 2022

        Cleand but small”

        Clean good but room small

        Reviewed June 28, 2022

        See room deals

        6.0
        Terry from Malaysia
        Couple
        Deluxe King
        Stayed 1 night in June 2022

        Cleanliness sucks”

        Bedsheets got stain and a few strands of hair left on the pillow. Room chair is spoil. Please improve!!

        Reviewed June 28, 2022

        See room deals

        Hi Terry. We appreciate your constructive feedback which enables us to monitor the application of our service standards. Your comments on room cleanliness and facilities been duly noted. Rest assured that corrective measures to be taken by our teams to ensure processes and those unpleasant experiences being improved for our customer satisfaction. We hope this challenges will not put us in permanent disfavour and we’d be glad if you give us one more chance to provide better comfortableness for your upcoming visit. Thank you and have a pleasant day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        8.0
        Excellent
        LIEW from Singapore
        Couple
        Executive Room
        Stayed 1 night in June 2022

        Highly recommended”

        Good location. Very clean & spacious room.

        Reviewed June 28, 2022

        See room deals

        Hi Fives Lew. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        8.8
        Excellent
        Reika from Singapore
        Couple
        Deluxe King
        Stayed 1 night in June 2022

        Good location”

        Good location, located opposite Komtar and city square, beside zenith mall where there is a haidilao. Room is small but adequate for a night's stay or two. Toilet seems quite old. There's a security guard outside so it feels safe. Reception only had one staff when checking out and there was a long queue.. might be good to have a box to drop off room cards for express checkout. Otherwise, it is worth the price and will return again.

        Reviewed June 28, 2022

        See room deals

        Hi Reika. We appreciate your constructive feedback which enables us to monitor the application of our service standards. Your comment on room facilities and staff efficiency been duly noted. Rest assured that corrective measures been taken to ensure processes and respective department concerned been counselled for improvement in customer satisfaction. We hope this challenges will not put us in permanent disfavour for your upcoming visit. Thank you and have a pleasant day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        8.4
        Excellent
        Tun from Singapore
        Couple
        Executive Room
        Stayed 1 night in June 2022

        A pleasant stay but improvements needed”

        The hotel is located near the CIQ, which is about 10 minutes walk. The pros are staffs' hospitality, decent breakfast, spacious room & toilet, and cleanliness. There are a few improvements required. For one is the checking in process. To my surprise, even though the check in time was 3pm, my room wasn't ready when I arrived on 5pm. Next is the parking. The ramp up and down to the next floor is very narrow. Therefore, please remember not to speed and take extra precaution. Last but not the least is the housekeeping. We have to request for the housekeeper to fill in the body shampoo as it was empty. Also, the safety box is locked by the previous occupants and this wasn't being reset. However, our stay was pleasant.

        Reviewed June 28, 2022

        See room deals

        Hi Tun. We greatly appreciate your constructive feedback which enables us to monitor the application of our service standards. Your comments pertaining to staff efficiency and room facilities been duly noted . Rest assured that corrective measures to be taken by our teams to ensure processes and those unpleasant experiences being improved for our customer satisfaction. We hope this challenges will not put us in permanent disfavour and we’d be glad if you give us one more chance to provide better comfortableness for your upcoming visit. Thank you and have a pleasant day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        10.0
        Exceptional
        yospin from Indonesia
        Family with young children
        Deluxe King
        Stayed 1 night in June 2022

        mantaps”

        customer service nice.

        Reviewed June 27, 2022

        See room deals

        Hi Fives Yospin. Thank you for taking your time to share your valuable experience on your recent stay. We greatly appreciate your feedback on our services. Looking forward to welcome you here again in the future. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        6.8
        Good
        Michael from Singapore
        Family with teens
        Deluxe King
        Stayed 2 nights in June 2022

        Good location but small room.”

        Near to city square and custom. Room is small. Some kind of smell in the toilet and along the corridor.

        Reviewed June 27, 2022

        See room deals

        Hi Michael. Thank you for taking time to complete a review after your recent stay with us. We appreciate your feedback on our facilities and services. Your comments on room condition and unpleasant odour been duly noted. It will help us improve our standard and provide a better experience for all our value guest. We also hope those respective challenges will not put us in permanent disfavour for your upcoming visit as we would suggest next category of room accommodation (Executive room). Thank you and have a pleasant day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        6.8
        Good
        Young from Malaysia
        Couple
        Deluxe King
        Stayed 2 nights in June 2022

        Cleanliness to be take note”

        We requested a bedlinen and cover change on the first night as we saw several hairs on, which make us curious that does it change new covers from the previous tenants. Although it changed after we requested, I'm doubt is clean, as I seems to get bitten by bed bugs during the night, as I thought is might be mosquito bites, but the bites scar got swollen and rashes which was told by doctor that it might be a bedbug bite. Toilet tiles gap and shower curtain has mold on it.

        Reviewed June 27, 2022

        See room deals

        Hi Young. We appreciate your constructive feedback which enables us to monitor the application of our service. We wish to apologize for the inconvenience you had encountered during your recent visit to Fives Hotel. We are understood you were disappointed with our housekeeping! We do realize the importance of a clean room, especially when you’re travelling. Thus, we assure you that your feedback is shared with our housekeeping department, and they are working on improvising as It will help us improve our standard and provide a better experience for our value guest. We also hope those respective challenges will not put us in permanent disfavour for your upcoming visit to Johor Bahru City Centre. Thank you and have a pleasant day

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        10.0
        Exceptional
        Saiful from Malaysia
        Solo traveler
        Deluxe Twin
        Stayed 1 night in June 2022

        Great location! ”

        Near to shopping mall

        Reviewed June 27, 2022

        See room deals

        Hi Saiful. Thank you for taking your time to share your valuable experience on your recent stay. We greatly appreciate your feedback on our facilities. Looking forward to welcome you here again in the future. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        3.2
        Sharon from Malaysia
        Business traveler
        Deluxe King
        Stayed 1 night in June 2022

        Disappointed.”

        I hate to give bad comments but I'm tired of the terrain of issues since I checked in this afternoon. 1. I went to check in and waited so long because system has issue. They asked to come back to get my card. So I left for early dinner. Then they forgot to issue a receipt. 2. They gave me Room 707. It was so noisy because the lift is just next to my room and playing loud music at the hall. I asked to changed room. 3. Room 1122 was given. Floors full of hairs. Asked for room service to vacuum. So finally, they came to vacuum the room. 4. After completed vacuuming the room, suddenly the aircond is making noise. So, I waited for them to come. Technician came after a numerous call to reception. 5. After technician fixed the noise, there is no bloody towel!!! 😭 Why are you guys doing this. I'm just so disappointed and tired.

        Reviewed June 27, 2022

        See room deals

        Hi Sharon. We appreciate your constructive feedback which enables us to monitor the application of our service. We wish to apologize for the inconvenience you had encountered during your recent visit to Fives Hotel. We are understood you were disappointed with our services and facilities as we do realize the importance of a clean room and staff efficiency especially when you’re travelling. Thus, we assure you that your feedback is shared with our teams respectively and this will help us to improve our standard and provide a better experience for our value guest. We also hope those respective challenges will not put us in permanent disfavour for your upcoming visit to Johor Bahru City Centre. Thank you and have a pleasant day

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        10.0
        Exceptional
        ROSSINAH from Malaysia
        Couple
        Executive Room
        Stayed 2 nights in June 2022

        Thank you”

        I will check in again and thank you

        Reviewed June 26, 2022

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        Hi Fives Rossinah, thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant. We’d be happy to serve you again with the same awesomeness next time you visit us at Fives Hotel Johor Bahru City Centre. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        10.0
        Exceptional
        KAREN from Singapore
        Family with teens
        Deluxe King
        Stayed 1 night in June 2022

        Exceptional”

        Small room and no fridge, but the great location. Makes up for it. Breakfast selection wasn't alot but was good.

        Reviewed June 26, 2022

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        Hi Fives Karen, thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant. We’d be happy to serve you again with the same awesomeness next time you visit us at Fives Hotel Johor Bahru City Centre. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        5.2
        Zulhelmi from Malaysia
        Solo traveler
        Deluxe King
        Stayed 1 night in June 2022

        Smelly room”

        Room very smelly, maybe the smell came from leaking toilet. Don’t have time to complain & change room. Not going to stay here in the future

        Reviewed June 25, 2022

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        Hi Zulhelmi. Thank you for taking time to complete a review after your recent stay with us. We appreciate your feedback on our services. Your comments on room cleanliness and facilities efficiency been duly noted. It will help us improve our standard and provide a better experience for our value guest. We also hope those respective challenges will not put us in permanent disfavour for your upcoming visit to Johor Bahru City Centre. Thank you and have a pleasant day

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        10.0
        Exceptional
        Siti from Singapore
        Group
        Family Suites
        Stayed 2 nights in June 2022

        Exceptional”

        Everything is all in good and for sure will come again 😉

        Reviewed June 25, 2022

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        Hi Fives Siti, thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant. We’d be happy to serve you again with the same awesomeness next time you visit us at Fives Hotel Johor Bahru City Centre. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
        7.2
        Very good
        Jason from Malaysia
        Group
        Deluxe Twin
        Stayed 1 night in June 2022

        Location unbeatable ”

        Can walk from customs. Can walk to famous coffeeshops and bakeries. Hotel breakfast was better than expected.

        Reviewed June 25, 2022

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        Hi Jason Thank you for taking your time to share your valuable experience on your recent stay. We greatly appreciate your feedback on our facilities and services. Looking forward to welcome you here again in the future. Have a nice day.

        Responded June 29, 2022
        Fives Hotel Johor Bahru City Centre
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