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Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

Removed from saved list

7.9

Very good

426 reviews

426 reviews

Housekeeping10
Shops3
Car Park3
See map

9

Exceptional

Location rating score

Exceptional location
Excellent for walking
Walkable places
Sunway Pyramid

180 m

Sunway Lagoon

410 m

Scream Park

420 m

The Bottle’s

430 m

Popular landmarks
KL Bird Park

11.8 km

Chinatown - Kuala Lumpur

12.5 km

Central Market

12.6 km

Menara Kuala Lumpur

13.8 km

Jalan Alor

13.9 km

Closest landmarks
Nickelodeon Lost Lagoon

550 m

Sunway Medical Centre

660 m

Monash University

670 m

Sunway College

710 m

Sun-U Residence Car Park

730 m

Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

B1, Sunway Resort Suites Hotel, Sunway Pyramid Tower, Jalan Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 46150 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bandar Sunway part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Sauna

Currency exchange

Air conditioning

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Workout and Leisure
Fitness center

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Fitness center

Sauna

Family room

Kitchen

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.0
Distance to city center20 km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.7 km

Rooms available at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

Family Room with Balcony
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 single bed and 1 king bed
Enter dates to see prices
Triple Room with Balcony
...
  • Room size: 41 m²/441 ft²
  • City view
  • 3 single beds
Enter dates to see prices
1 King And 1 Bunk Bed Family Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Twin Room with Bunk Bed
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds and 1 bunk be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the resort can arrange car rental for you.

What are my dining options at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

Setia Jaya KTM Station is the closest train, metro, or bus station, about 1.2 km away from Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower.

What restaurants are nearby Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower is located in Bandar Sunway, famous for good restaurants such as The Resort Cafe, Taste Enclave @ Pyramid Tower Hotel East and Brotzeit.

What popular shopping places are close to Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower is located in Bandar Sunway area which features shopping places such as Sunway Pyramid.

What are popular attractions near Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower?

Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower is located in Bandar Sunway area, which is famous for attractions such as Sunway Lagoon, Scream Park and Nickelodeon Lost Lagoon.

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See map

Explore the neighborhood

What people love about Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

  • 8

    Very good
    Location

    "Great location and the room is good too"

    Jane

    |

    July 27, 2022

  • 10

    Exceptional

    "The kids were very excited to stay beside sunway lagoon."

    zarina

    |

    July 24, 2022

  • 9.6

    Exceptional

    "Luxury because everything's under one roof."

    PURNAMA

    |

    April 15, 2021

Property ranking|Compared to 7,102 Kuala Lumpur properties
See all rankings
Location score
9/10
Room size
44 sqm.
Couples review score
8/10
Value for money score
8/10
Better than
97
%
of Kuala Lumpur properties
Bigger than
94
%
of Kuala Lumpur properties
Better than
93
%
of Kuala Lumpur properties
Better than
92
%
of Kuala Lumpur properties
Overall rating:

7.9

Very good
426 reviews
Cleanliness
7.6
Facilities
7.2
Location
9.0
Read all reviews >
What travelers say they love:
This room condition was much better than earlier.
Sam from Malaysia
Family with older children
More about Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

More about Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower your home away from home. A stay at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower ensures an easy access to the lively city and all of its wonders.
Take advantage of a wealth of unrivaled services and amenities at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower. Stay connected throughout your stay with free internet access provided. Your explorations of Kuala Lumpur can be assisted with the car hire services available here. Parking is provided for guests by the resort.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat and dry cleaning service offered at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower offer more than one layout option, including rooms that have separate living room and balcony or terrace. The resort's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower which has a selection of halal options. Once there, be sure to check out karaoke rooms for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower. Warm up at the end of the day with a visit to the massage, salon and sauna. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of water park provided.
Test your skills! Get competitive with your travel group or other guests, at the resort's bowling alley. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 13.8 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


Reasons to stay here

Verified reviews score this resort higher than 92% of accommodations in the city on value for money.
Verified reviews for this resort's food and dining options score it better than 92% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Housekeeping

12 mentions

Car Park

4 mentions

Internet

2 mentions

View

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Tours
  • Water park

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Laundromat
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Theme park

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Rental car

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • High floor
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Self-closing door
  • Shower
  • Smoke detector
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Location
B1, Sunway Resort Suites Hotel, Sunway Pyramid Tower, Jalan Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 46150
Excellent
Location

9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    8.7 km 24 min drive
  • Kuala Lumpur International Airport (KUL)
    38.2 km 48 min drive

Public transportation

  • Setia Jaya KTM Station
    1.3 km
  • Seri Setia
    2.0 km

Hospital or clinic

  • Sunway Medical Centre
    660 m 12 min walk

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KL Bird Park
    11.8 km
  • Chinatown - Kuala Lumpur
    12.5 km
  • Central Market
    12.6 km
  • Menara Kuala Lumpur
    13.8 km
  • Jalan Alor
    13.9 km
  • Pavilion Kuala Lumpur
    14.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    14.6 km
  • Aquaria KLCC
    14.7 km
  • Petronas Twin Towers
    14.9 km
  • KLCC Park
    15.0 km

Nearby landmarks

  • Sunway Pyramid
    180 m
  • Sunway Lagoon
    410 m
  • Scream Park
    420 m
  • The Bottle’s
    430 m
  • Nickelodeon Lost Lagoon
    550 m
  • Sunway Medical Centre
    660 m
  • Monash University
    670 m
  • Sunway College
    710 m
  • Sun-U Residence Car Park
    730 m
  • Klinik Sri Subang
    740 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Housekeeping service is available only on request.
  • The property is a smoke-free building. Penalty MYR 400 is applicable if smoking activity is detected in any area of the room (including balcony).
  • The property requires a refundable security deposit of MYR 150 upon check-in.
  • Please follow the set of instructions attached in the confirmation email for a smooth check-in.
  • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00

Getting around

  • Distance from city center20 km
  • Travel time to airport (minutes)45

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges0
  • Number of floors29
  • Number of restaurants0
  • Number of rooms 78
  • Year property opened2004
  • Most recent renovation2004
Property announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Reviews of Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.6
Facilities7.2
Location9.0
Service7.7
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (37)
8-9 Excellent (25)
7-8 Very Good (33)
6-7 Good (11)
<6 Below Expectation (31)
Time of the year
Mar - May (34)
Jun - Aug (31)
Sep - Nov (28)
Dec - Feb (44)
All guests (426)
All room types
All languages

Show reviews that mention 

Showing 137 verified guest comments
12345
9.6
Exceptional
Nur from Malaysia
Group
Family Room with Balcony
Stayed 1 night in January 2020

Great place”

Parking area clean and secure. For hotel room, everything was good. But in term of cleanliness, maybe management can improve more. Especially the towel. Replace them if it starts to look like a rag. Kitchen all good. Got microwave, rice cooker etc. For tv channel, only can access few channels only. If you have netflix, just watch your netflix ya. You can walk directly to the mall as it is just beside the hotel. If you come here and aim to shopping, this hotel will be a good choice, and it is affordable too. Almost everything can be found in the mall.

Reviewed January 31, 2020

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Hi Nur, Thank you for your reviews. We are actually expecting a renovation and refurbishment in near future. We will forward your feedback to our management for further assessment. We are looking forward to serving you again with better facilities. Until then, take care! Best Regards, Flexistay Services

Responded February 13, 2020
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
NORHAYATI from Malaysia
Couple
Family Room with Balcony
Stayed 2 nights in September 2020

Exceptional”

the room is spacious...and very clean. i have a pleasant stay for 3 days and 2 nights there. will come back again and i hope this time i will get the room that i've booked.

Reviewed October 02, 2020

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Dear Norhayati, Thank you for taking the time to review us. We look forward to welcoming you back in the near future. We wish you all the best and take care! Best Regards, Flexistay Services

Responded May 29, 2022
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
9.6
Exceptional
PURNAMA from Malaysia
Family with young children
1 King And 1 Bunk Bed Family Room
Stayed 1 night in January 2021

Luxury staycation”

Luxury because everything's under one roof...easy access to sunway pyramid mall...parking with good rate...hotel was in good condition... cleanliness overall ok just the floor a bit dirty maybe too long hotel not operate...kids happy with the staycation...looking for future promotion 🤩😍

Reviewed April 15, 2021

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Dear Purnama, Thank you for taking the time to review us. We look forward to welcoming you back in the near future. We wish you all the best and take care! Best Regards, Flexistay Services

Responded May 29, 2022
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
siti from Malaysia
Business traveler
1 King And 1 Bunk Bed Family Room
Stayed 1 night in January 2019

Exceptional”

Worth to stay. Reasonable parking rate ( rm 7) once stay here and can exit anytime without extra cost. Security tip top. Keep it up. Will stay again ♥️

Reviewed January 19, 2019

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Hi Siti, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded January 22, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
NADIAWATI from Malaysia
Family with young children
Family Room with Balcony
Stayed 1 night in March 2019

Very satisfied ”

Good location and service, well explained with the guidelines before arrival. Will surely come again Thank you

Reviewed March 03, 2019

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Hi Nadiawati, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded March 12, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
kavitha from Malaysia
Couple
Family Room with Balcony
Stayed 1 night in November 2019

Good stay”

If your traveling with kids or prefer to have your own space this is your best choice

Reviewed November 26, 2019

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Hi Kavitha, Thank you for your review and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded December 06, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
9.6
Exceptional
AI from Malaysia
Couple
Triple Room with Balcony
Stayed 1 night in December 2018

Great Location”

highly recommend if you want go to sunway logoon,or shopping on sunway pyramid,direct thru their lift then can go to shopping mal or theme parkl .nice room,nice view,when you open the balcony window is the full view theme park sunway lagoon,that room also have a litter kitchen.staff very helpful and if you let them storage the luggage is FOC.

Reviewed March 09, 2019

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Hi AI, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded March 12, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
9.6
Exceptional
See from Singapore
Group
Triple Room with Balcony
Stayed 2 nights in June 2019

Very pleased with the accommodation. ”

Liked the kitchenette facility which let us the flexibility of making drinks and eating take away. Only problem is we could not get the microwave to work. Suggest to leave some instructions on its operation. There was no pot or a pan for heating although there is an electronic stove.

Reviewed June 22, 2019

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Hi See, Thank you for your reviews. We will forward your feedback to our management for further assessment. We are looking forward to serving you again with better facilities. Until then, take care! Best Regards, Flexistay Services

Responded June 27, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
Chan from Malaysia
Family with young children
Family Room with Balcony
Stayed 1 night in December 2018

value for money”

good location, spacious space and value for money!

Reviewed April 11, 2019

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Hi Chan, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded April 16, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
Lim from Malaysia
Business traveler
Triple Room with Balcony
Stayed 1 night in January 2019

Good and clean ”

Worth to stay

Reviewed January 19, 2019

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Hi Lim, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded January 22, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
Lee from Malaysia
Family with young children
Stayed 1 night in July 2019

Best place to stay”

No regret. Everything is fabulous.

Reviewed July 07, 2019

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Hi Lee, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded July 17, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
10.0
Exceptional
Atirah from Malaysia
Family with young children
Family Room with Balcony
Stayed 1 night in May 2019

Exceptional”

Pleasant stay.. definitely will come again

Reviewed May 27, 2019

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Hi Atirah, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded May 27, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
9.6
Exceptional
Ross from Malaysia
Family with young children
Triple Room with Balcony
Stayed 2 nights in December 2018

Exceptional”

Great great stay until my son do not want to leave the hotel. Great location.

Reviewed April 15, 2019

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Hi Ross, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded April 16, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
8.8
Excellent
Ziana from Malaysia
Family with young children
1 King And 1 Bunk Bed Family Room
Stayed 4 nights in January 2020

Excellent”

The only negative comments is the reception service. There was no proper welcoming and goodbyes, let say not a friendly service. When we were checking out, we've told reception a day early to collect our bags and they rang us up to confirm the next day which was professional however our bags was just left infront of the elevator and we end up doing everything ourselves. Maybe more staff for conceirge rather than the reception guy doing it. There was a security guy sitting at the conceirge desk but wasnt sure if he is just a security guy and wasnt helpful too. We pushed the trolley to the car and back inside without him offering help.

Reviewed February 02, 2020

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Hi Ziana, Thank you for your reviews. We are sorry for the inconvenience things happened. We will forward your feedback to our management for further assessment. We are looking forward to serving you again with better facilities. Until then, take care! Best Regards, Flexistay Services

Responded February 13, 2020
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
8.8
Excellent
zura from Malaysia
Family with young children
Family Room with Balcony
Stayed 1 night in November 2019

great location”

great location, just beside sunway piramid hotel, connected to the mall, easy check in and check out, clean and proper managed. we cannot get theme park view but city view also quite nice. there is no swimming pool and self pay parking

Reviewed November 25, 2019

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Hi Zura, Thank you for your review and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded December 26, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
8.8
Excellent
Andrew from Northern Mariana Islands
Solo traveler
Triple Room with Balcony
Stayed 2 nights in July 2019

Excellent Location with Great Value”

This place gave me exactly what I wanted, which was convenience and value for money. The resort suite was right besides the hotel and next to the water park and a mall. Perfect location! The only minus was some odor in the room, not that the room itself was dirty, but the odor a bit of blemish to otherwise an excellent value for money.

Reviewed July 21, 2019

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Hi Andrew, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded August 01, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
9.6
Exceptional
Nicholas from Malaysia
Family with young children
Stayed 1 night in May 2019

Good location ”

All pros no cons

Reviewed May 05, 2019

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Hi Nicholas, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded May 06, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
9.6
Exceptional
Yih
Family with teens
Triple Room with Balcony
Stayed 3 nights in April 2019

Exceptional”

No hand towel in bath room, it's inconvenient after wash hand.

Reviewed April 21, 2019

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Hi Yih, Thank you for your reviews. We will forward your feedback to our housekeeping and management for further assessment and improvement. We are looking forward to serving you again with better services. Until then, take care! Best Regards, Flexistay Services

Responded April 22, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
8.8
Excellent
Shau from Malaysia
Couple
Family Room with Balcony
Stayed 1 night in February 2019

Never as before experience”

For a decent price, I gotten a corner unit. Everything is better than expected. The unit was cozy. Thou the lobby reception location was counter-intuitive, but I like the concept of whatsapp which a group of admins are ready to serve you anytime. Will definitely return again.

Reviewed February 03, 2019

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Hi Shau, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

Responded February 13, 2019
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
8.4
Excellent
Marthin from Indonesia
Family with young children
Family Room with Balcony
Stayed 2 nights in January 2020

Location Great but Room policy need to improve”

Good location, connected to sunway piramid mall and sunway pyramid hotel by changing lift at basement. Its 3 minutes walk to Sunway Lagoon. If you travel with kids, the location is very close to Sunway lagoon and pyramid mall. But the second night of our stay, our neighbour are very noisy at 2am. They laugh and play something noisy that heard till our room. My wife call reception and i dont think there is any influence or action. Except the noisy. it was a pleasant stay.

Reviewed January 07, 2020

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Hi Marthin, Thank you for your reviews. Ensuring a high quality of guest staying experience is always our top priority and we are truly sorry for the noise. We will forward your feedback to our management for further improvement. We sincerely apologize for any inconvenience caused and we are hoping to serving you again with a better service. Best Regards, Flexistay Services

Responded May 19, 2020
Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
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