Four Points by Sheraton Sandakan
Four Points by Sheraton Sandakan
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7.6
Very good

"Nice and great"

NUR N.

|

May 7, 2018

Deluxe Room King Bed, Guest room, 1 King, Sunrise view - Guestroom Four Points by Sheraton Sandakan
Deluxe Room King Bed, Guest room, 1 King, Sunrise view - Guestroom
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Lobby Four Points by Sheraton Sandakan
Lobby
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Lobby Four Points by Sheraton Sandakan
Lobby
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Interior view Four Points by Sheraton Sandakan
Interior view
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See map Four Points by Sheraton Sandakan
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Excellent
Location
8.7
See all 6 photos Four Points by Sheraton Sandakan
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What guests are saying:
Friendly staff.
MOHAMMAD from Malaysia
Business traveler
Spent four nights here whilst in Sandakan, and used it as a base to do some freelance work (wifi was excellent) and also go to Sepilok to the Orangutans and Sunbears. Lovely rooftop pool, excellent quality breakfast and the staff were wonderful.
Lucy from United Kingdom
Solo traveler
Super friendly staffs. Satisfied with the room.
ismail from Malaysia
Couple
Everything was amazing. The rooms, the food, the facilities are all wonderful. Staff also really nice and helpful too. Just a really great hotel and cheaper than what you would generally pay for a Sheraton hotel as well.
Shane from Ireland
Couple
Always my preferred hotel when going tu Sandakan
ZUNAIDAH from Malaysia
Solo traveler
please provide breakfast in your online deal which is a reasonable request as the booking is above RM200 per night
Ramesh from Malaysia
Business traveler
Excellent choice of breakfast, spacious rooms, good location - central
Alpa from United Kingdom
Family with teens
Easy access to harbour mall,mcdonalds, pasar sandakan, cimb bank cash machine,maybank and amazing view
Normasnah from Malaysia
Family with young children
No cons but all pros
khairuddin from Malaysia
Family with teens
Good location next to the Mall and beautiful sea view from the room..... plenty of food shop downstarirs
Siong from Malaysia
Business traveler
Excellent
From 2206 reviewsSee what guests said
8.6
/
10
Excellent room comfort and quality
8.9
Recommended by 96% of guests
Value for money8.6
Distance to city center0.5 Km
Location rating8.7
Nearest airportSandakan Airport (SDK)
Distance to airport9.6 km
  • 270 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.9
Excellent
Room comfort & quality
This property is in high demand!Booked 75 times this week
Presidential Suite
Presidential Suite
...
  • Room size: 97 m²/1044 ft²
  • Shower and bathtub
  • 1 super king bed
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Junior Suite, 1 Bedroom Junior Suite, 1 King, Sea view
Junior Suite, 1 Bedroom Junior Suite, 1 King, Sea view
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 king bed
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Ambassador Suite, 1 Bedroom Hospitality Suite, 1 King
Ambassador Suite, 1 Bedroom Hospitality Suite, 1 King
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 king bed
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Presidential Suite, 2 Bedroom Presidential Suite, 1 King
Presidential Suite, 2 Bedroom Presidential Suite, 1 King
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 king bed
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Guest room, 1 King or 2 Twin/Single Bed(s)
Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Deluxe Seaview Twin Bed, Guest room, 2 Twin/Single Bed(s)
Deluxe Seaview Twin Bed, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 single beds
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Premium Suite, 1 Bedroom Larger Suite, 1 King, Sea view
Premium Suite, 1 Bedroom Larger Suite, 1 King, Sea view
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 king bed
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Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 king bed
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Premium Seaview Twin Bed, Smaller Guest room, Sea view
Premium Seaview Twin Bed, Smaller Guest room, Sea view
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 single beds
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Premium Seaview King Bed, Guest room, 1 King, sea view
Premium Seaview King Bed, Guest room, 1 King, sea view
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 king bed
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Have a question for Four Points by Sheraton Sandakan?

What people love about the property

  • 9.2
    Exceptional

    "The location and the views of the ocean are great."

    John

    |

    January 17, 2018

  • 8.0
    Very good

    "Great hotel and excellent staff."

    Kasmin

    |

    January 12, 2018

  • 10.0
    Exceptional

    "The location is good."

    TAN

    |

    October 19, 2017

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More about Four Points by Sheraton Sandakan

More about Four Points by Sheraton Sandakan

9.6
Exceptional

"Very comfortable bed and room with a view over the waterfron..."

Eric

|

February 7, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Beside a shopping mall. great location"

Marinah

|

February 20, 2018

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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (2206)Booking.com Reviews (1583)
8.6
/
10
Cleanliness8.9
Facilities8.6
Location8.7
Room comfort and quality8.9
Service8.6
Value for money8.6
Provided by verified guests of Agoda
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All guests (2206)
All room types
Showing 1743 verified guest comments
12345
9.6
Exceptional
John from United Kingdom
Couple
Deluxe Seaview King Bed, Guest room, 1 King, Sunset view
Stayed 4 nights in December 2018
Best Choice in Sandakan”
Clean, comfortable, good value. Nice infinity pool. Staff are friendly & helpful. Food choices are good, including excellent breakfast with lots of choices. In-house Tour Desk was good & arranged a fantastic tour of the four main wildlife attractions at Sepilok. Recommended.
Reviewed December 06, 2018
10.0
Exceptional
fadzli from Malaysia
Family with young children
Stayed 1 night in September 2018
love this hotel”
thw only hotel.with 4 star service in sandakan town. the breafast sucks and no quality..tasteless dont know what the management do..maybe u can improve more on your culinary side..my daughter cannot eat the breakfast due to no taste at all haha so weird
Reviewed November 20, 2018
10.0
Exceptional
Mohd from Malaysia
Business traveler
Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in December 2018
superb”
definitely will come again. staff super friendly and helpful. i like! place is nice and cozy.
Reviewed December 07, 2018
8.8
Excellent
Sin from Malaysia
Couple
Stayed 1 night in September 2018
clean & friendly staff. Location not too ideal”
Besides the Central Market, there is nothing much of interest to us (as a fellow Malaysian). The waterfront is rather dirty (though, no fault of the hotel), streets are narrow and crowded, quite busy & slightly rowdy (especially at night). Many fellow Malaysians visit Sandakan for its awesome seafood.... All within a drive away. You will need a car to move around or call a cab or Grab Car to everywhere.
Reviewed October 01, 2018
10.0
Exceptional
Lucy from United Kingdom
Solo traveler
Stayed 3 nights in September 2018
Best place to stay in Sandakan, great value for money”
Spent four nights here whilst in Sandakan, and used it as a base to do some freelance work (wifi was excellent) and also go to Sepilok to the Orangutans and Sunbears. Lovely rooftop pool, excellent quality breakfast and the staff were wonderful.
Reviewed September 20, 2018
10.0
Exceptional
Shane from Ireland
Couple
Stayed 2 nights in September 2018
Exceptional”
Everything was amazing. The rooms, the food, the facilities are all wonderful. Staff also really nice and helpful too. Just a really great hotel and cheaper than what you would generally pay for a Sheraton hotel as well.
Reviewed September 16, 2018
8.8
Excellent
Lai from Malaysia
Couple
Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in December 2018
Nice Sea View ”
Worth to stay. Located at Sandakan Town. Walking distance to centre market, Mcd, KFC and 7 eleven. Hotel Room with very nice sea view.
Reviewed December 09, 2018
6.8
Good
Wei from Malaysia
Business traveler
Deluxe Room Twin Bed, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2018
Stunning view”
Got an upgraded room with an stunning sea view even though I would have preferred a king size bed instead of 2 single beds. Front office staff was pleasant and helpful as I only managed to checked in around 10pm due to a retimed flight. Called up for a in room dining and staff did not understand my request hence ended with too much food as the soup already comes with a garlic bread hence appreciate if pictures can be provided for in room dining menu moving forward or even via the TV. Looking forward to visiting sandakan again for its amazing and home grown quality food+seafood.
Reviewed November 18, 2018
10.0
Exceptional
Sheryl from Malaysia
Couple
Deluxe Room King Bed, Guest room, 1 King, Sunrise view
Stayed 1 night in November 2018
Very new & clean ”
Everything is good.
Reviewed November 28, 2018
8.4
Excellent
Cheang from Singapore
Family with teens
Deluxe Double or Twin Room
Stayed 2 nights in November 2018
Good stay”
Great view, nice staff
Reviewed November 28, 2018
9.2
Exceptional
Michael from Australia
Couple
Stayed 3 nights in August 2018
Exceptional”
Arrived early morning after overnight flight and was very pleased when Nancy accommodated us with an early morning check in. The stay started off how it was to continue and we really found this hotel friendly, clean and a pleasure to stay in. Fully recommend it.
Reviewed September 03, 2018
8.4
Excellent
Kathryn from United Kingdom
Couple
Stayed 3 nights in August 2018
Very comfortable indeed”
We had a lovely big room with a fantastic view over the bay, and a huge, comfortable bed. We chose not to have breakfast in the hotel, as we weren’t convinced there would be a great vegan selection, but there are alternatives nearby. I would choose this hotel again, definitely.
Reviewed August 08, 2018
8.0
Excellent
Vicki from Malaysia
Group
Stayed 2 nights in July 2018
Spacious, modern, well equipped hotel ”
The hotel is modern, rooms are large, bright and well appointed with comfortable beds. The buffet breakfast was good, staff were always helpful and the pool is fantastic. There is a bar which is okay; serves good burgers but not a great atmosphere. Definitely the best deal in Sandakan.
Reviewed July 30, 2018
8.0
Excellent
Angela from Vietnam
Couple
Stayed 3 nights in June 2018
Location good”
New Zealand reviewer No sports channel in room for world cup Soccer. We chose this accommodation simply because the reviews of Sandakan Hotels were mostly a mix of not so good ( including this one) However we are here now here and satisfied with our choice. Other than no sports channel. Room is very large, clean and our view is very nice. Swimming pool area and bar facilities available. Bar, restaurant available. You can watch the soccer here. Gym facilities also available. I cannot comment on breakfast; our booking never included it and found a much cheaper option. Happy Hour is offered in the restaurant; prices did not really reflect Happy Hour Price. Again sourced a cheaper option elsewhere. - Gym appears to have no air conditioning!? - Our key cards would often not work ( even though we did not keep them with our credit cards) - Lobby area tables not wiped down, left dirty. Chairs worn and stained. - Front Desk needs to be more efficient OR more staff. Can be waiting.
Reviewed July 03, 2018
8.8
Excellent
Kui from Malaysia
Business traveler
Deluxe Double or Twin Room
Stayed 1 night in October 2018
Excellent”
Very nice and good location, clean and comfortable.
Reviewed December 07, 2018
9.2
Exceptional
Shahrol from Malaysia
Solo traveler
Deluxe Room King Bed, Guest room, 1 King, Sunrise view
Stayed 1 night in November 2018
I like d breakfast ”
Nice place
Reviewed November 19, 2018
7.2
Very good
king from Brunei Darussalam
Business traveler
Deluxe Double or Twin Room
Stayed 1 night in October 2018
My 1st visit after ages ago”
My 1st stay at this hotel after my last visit to Sandakan...b4 then I cant recall if this hotel exist then. Hotel & Management & Staffs were doing their very best to serve the guest n room itself was Clean & Tidy & Comfy Bed (as its under Sheraton)... 1 sad thing was the nickname "Little Hong Kong" for that area no longer exist n shoplots were run down n Municipal not doing enough to maintain the area (That y it caused the hotel Locality otherwise its going to be an excellent place for the hotel with Ocean View).
Reviewed October 15, 2018
9.6
Exceptional
wendy from New Zealand
Family with teens
Deluxe Double or Twin Room
Stayed 1 night in October 2018
Easy value for money with family”
Four Points was great value for money. A good pool, great location by markets, clean for what we experienced in Borneo and lovely lovely staff. We just had one night between activities in Sandakan and this was definitely the place to stay.
Reviewed October 05, 2018
6.8
Good
Peter from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 3 nights in September 2018
A great hotel built at the wrong location..”
Four Point by Sheraton has one of the most stunning sea view in Sabah, unfortunately it also has one of the worst parking problem one could ever experience with one's own transport. Retrieving your own transport would be agonising especially when there are plenty of hotel guests around. The traffic near the hotel is extremely jammed in the late afternoon or evening and jaywalking by the illegals are absolutely horrendous. The main downside is the valet parking staffs who are relatively ill mannered and rude depending on the individuals you are dealing with. The receptionists, however, are very polite and courteous who leaves a pretty good impression in general. Four Point by Sheraton has all the potentials to become a top hotel, only to be ruined by its location which makes it such a pity.
Reviewed September 15, 2018
9.6
Exceptional
JOHN from Australia
Solo traveler
Stayed 3 nights in April 2018
Very comfortable hotel in a great location .”
I enjoyed my stay here . The staff were very friendly and efficient . The room was lovely with a great view of the sea . The pool was lovely as well . A pity it was closed for cleaning on one of the days I was staying there ! Never mind . I also enjoyed the buffet breakfast . Maybe they could have some more salads ? Overall a great place to stay .
Reviewed April 11, 2018
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  • Excellent location
  • Labuk Bus Station is within 0.27 km