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Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel Kuala Lumpur

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9.2

Exceptional

1,248 reviews

1,248 reviews

Housekeeping11
Breakfast6
View6
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Shoppes at Four Seasons Place

50 m

Petrosains Science Discovery Centre

170 m

Uniqlo

170 m

Lake Symphony

180 m

Petrosains Discovery Center

180 m

Popular landmarks
Petronas Twin Towers

200 m

KLCC Park

300 m

Aquaria KLCC

480 m

KLCC - Bukit Bintang Pedestrian Walkway

540 m

Pavilion Kuala Lumpur

1.0 km

Closest landmarks
Twin Tower Medical Clinic

160 m

Symphony Lake

200 m

RHB Bank

200 m

Avenue K

200 m

Tenmoku Pottery

200 m

Four Seasons Hotel Kuala Lumpur

145 Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

160 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.6
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.2 km

Rooms available at Four Seasons Hotel Kuala Lumpur

Two Bedroom Premier Park Apartment
...
  • Room size: 115 m²/1238 ft²
  • Park view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Two Bedroom Deluxe Apartment
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Presidential Suite king bed
...
  • Room size: 182 m²/1959 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Club Premier Park View Room King bed
...
  • Room size: 58 m²/624 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Club Premier Park View Room Two Double beds
...
  • Room size: 58 m²/624 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Two Bedroom Executive Premier Park Apartment
...
  • Room size: 133 m²/1432 ft²
  • Park view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Premier Park View Room Two Double beds
...
  • Room size: 58 m²/624 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Pool and Garden View Room Two Double beds
...
  • Room size: 57 m²/614 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
City View Room Room Two Double beds
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Park View Room King bed
...
  • Room size: 58 m²/624 ft²
  • Park view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Four Seasons Hotel Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Four Seasons Hotel Kuala Lumpur?

Four Seasons Hotel Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 410 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Four Seasons Hotel Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Four Seasons Hotel Kuala Lumpur?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Four Seasons Hotel Kuala Lumpur. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 122 MYR for adults and 61 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Four Seasons Hotel Kuala Lumpur?

Four Seasons Hotel Kuala Lumpur features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Four Seasons Hotel Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Four Seasons Hotel Kuala Lumpur. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Four Seasons Hotel Kuala Lumpur?

On-site venues and convenient event services make Four Seasons Hotel Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Four Seasons Hotel Kuala Lumpur?

Four Seasons Hotel Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Four Seasons Hotel Kuala Lumpur?

The closest train, metro, or bus station to Four Seasons Hotel Kuala Lumpur is LRT Train Station - KLCC, 140 m away.

What restaurants are nearby Four Seasons Hotel Kuala Lumpur?

Restaurants including Atlas Gourmet Market, Yun House and Dotty’s are popular in Four Seasons Hotel Kuala Lumpur’s neighborhood which is known as KLCC.

What popular shopping places are close to Four Seasons Hotel Kuala Lumpur?

Shopping options in Four Seasons Hotel Kuala Lumpur’s KLCC neighborhood include Suria KLCC, Shoppes at Four Seasons Place and Avenue K.

What are popular attractions near Four Seasons Hotel Kuala Lumpur?

Guests at Four Seasons Hotel Kuala Lumpur can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the KLCC area.

What popular natural sightseeing spots are close to Four Seasons Hotel Kuala Lumpur?

Four Seasons Hotel Kuala Lumpur’s nearby natural sights include Jelutong Tree and Camp ground located in the same KLCC area.

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Explore the neighborhood

What people love about Four Seasons Hotel Kuala Lumpur

  • 10

    Exceptional
    Location

    "Great food, great location and service is outstanding."

    Anders

    |

    August 12, 2022

  • 9.6

    Exceptional

    "Enjoy staycation and the facilities."

    WONG

    |

    August 2, 2022

  • 9.6

    Exceptional
    Staff 

    "It's a very friendly hotel and staffs speaks English well."

    Marion

    |

    July 26, 2022

Overall rating:

9.2

Exceptional
1,248 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.6
Read all reviews >
What travelers say they love:
Loved the pool and the food is good too.
Saira from Bahamas
Family with young children
More about Four Seasons Hotel Kuala Lumpur

More about Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel Kuala Lumpur

Get the most from an urban escape in Kuala Lumpur when you book a room at Four Seasons Hotel Kuala Lumpur. Located right in the city center, Four Seasons Hotel Kuala Lumpur saves you time and travel by letting you wake up right in the heart of the best neighborhood. Did you know? Terminal Bersepadu Selatan is just 8.8 km away, giving guests convenient access to one of the city's urban transportation options.
Four Seasons Hotel Kuala Lumpur provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Four Seasons Hotel Kuala Lumpur. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Four Seasons Hotel Kuala Lumpur include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Four Seasons Hotel Kuala Lumpur. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Four Seasons Hotel Kuala Lumpur lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Kuala Lumpur while in the city. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

2 mentions

Swimming Pool

1 mention

Car Park

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Estonian
  • French
  • German
  • Japanese
  • Malay
  • Tamil
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carbon monoxide detector
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • In-room tablet
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Curate

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Yun House

  • Cuisine: Chinese, Cantonese

The Lounge at Four Seasons

  • Cuisine: Asian, International, Malaysian
  • Menu: Buffet

Pool Bar & Grill

  • Cuisine: Mediterranean
  • Menu: Buffet
Location
145 Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.6

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.2 km
  • Kuala Lumpur International Airport (KUL)
    46.3 km

Public transportation

  • LRT Train Station - KLCC
    140 m
  • LRT Train Station - Ampang Park
    600 m

Hospital or clinic

  • Twin Tower Medical Clinic
    160 m

Shopping

  • Pavilion Kuala Lumpur
    1.0 km

Convenience store

  • 7 Eleven
    110 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Petronas Twin Towers
    200 m
  • KLCC Park
    300 m
  • Aquaria KLCC
    480 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    540 m
  • Pavilion Kuala Lumpur
    1.0 km
  • Menara Kuala Lumpur
    1.3 km
  • Jalan Alor
    1.3 km
  • Central Market
    2.5 km
  • Chinatown - Kuala Lumpur
    2.5 km
  • KL Bird Park
    3.4 km

Nearby landmarks

  • Shoppes at Four Seasons Place
    50 m
  • LRT Train Station - KLCC
    140 m
  • Twin Tower Medical Clinic
    160 m
  • Petrosains Science Discovery Centre
    170 m
  • Uniqlo
    170 m
  • Lake Symphony
    180 m
  • Petrosains Discovery Center
    180 m
  • Kinokuniya
    190 m
  • Tanjung Golden Village
    190 m
  • Tear Proof
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee410 MYR
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)122 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors21
  • Number of restaurants4
  • Number of rooms 236
  • Year property opened2018
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Four Seasons Hotel Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.6
Service9.3
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (80)
8-9 Excellent (16)
7-8 Very Good (12)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (28)
Jun - Aug (26)
Sep - Nov (24)
Dec - Feb (40)
All guests (340)
All room types
All languages

Show reviews that mention 

Showing 118 verified guest comments
12345
9.6
Exceptional
Suriana from Malaysia
Couple
City View Room King bed
Stayed 1 night in June 2019

Almost perfect”

I LOVE staying in hotels - and I have been to many. This is my 1st time in a Four Seasons hotel though -and it is almost perfect. The location is fantastic - nestled between KLCC and Avenue K. The staff is something else - everyone was so warm and smiling and attentive. The room is TO DIE FOR - I didn't want to leave the bed! The breakfast buffet is wonderful - I am still salivating over the nescafe tarik and pain au chocolat. The only thing that another hotel nearby trumps Four Seasons is having breakfast at level 36 (not saying which hotel, though) but all in all, made my short staycation almost heaven.

Reviewed June 19, 2019

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8.8
Excellent
Zarah from United Kingdom
Couple
City View Room King bed
Stayed 4 nights in September 2019

Amazing property- service not quite luxury”

The property itself was immaculate, loved everything here, the rooms, the amenities, not a single complaint! Huge kudos to the housekeeping staff who keep the place immaculate. The cleanliness and the little touches are what make a hotel special. Unfortunately, the four seasons lacked in those magical touches that remind you just what the premium is for. Nothing to welcome us (housekeeping made an effort which was sweet a couple of days into our stay) most hotels you get a plate of fruit or a little note just something to make you feel special. Nothing too personalised about the breakfast experience either, no option of a la carts and concierge were helpful but not particularly knowledgeable. Would stay here again though and the above should not dissuade anyone else!!!

Reviewed September 13, 2019

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9.6
Exceptional
Lydia from Singapore
Couple
City View Room King bed
Stayed 2 nights in March 2020

Probably The Best Hotel in KL”

I am glad that I choose Four Seasons instead of the others to celebrate our anniversary and my better half birthday. This is our first Four Seasons experience. The service was impeccable even before we reached the hotel.

Reviewed March 09, 2020

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8.8
Excellent
Khairun from Singapore
Group
Park View Room King bed
Stayed 2 nights in August 2019

Alot of room for improvement”

Pros: Luxurious feel to the room. Staff were all helpful and willing to go the extra mile especially during breakfast. Cons: No bathtub. No welcome drink, no fruits or snacks in the room. Breakfast not much variety compared to Grand Hyatt. For the price that you pay, you can get better 5 star accommodation around KLCC/Bukit Bintang. Turndown service - only bedroom slippers laid out for you by your bedside. What a joke. *If you wish for room with better views of KLCC for roughly the same price, great welcome drink and snacks, you may wanna opt for Banyan Tree.

Reviewed August 14, 2019

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10.0
Exceptional
Su from United States
Family with teens
City View Room Room Two Double beds
Stayed 3 nights in January 2020

Excellent hotel”

We were extremely happy with this hotel 1. Perfect location - right next to KLCC park and the Petronas twin towers 2. Wonderful quality and selection of the breakfast 3. Well thought-out design of the room and bathroom 4. Helpful staff that would do anything for you (we didn't see the milk for the coffee in the room - staff brought up frothed milk for us) We were so sad to leave this hotel - If we ever come back to KL, we will definitely stay here again.

Reviewed January 13, 2020

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10.0
Exceptional
Yee from Singapore
Couple
City View Room King bed
Stayed 2 nights in August 2019

Impeccable Service Level”

At Four Season, there is no details too small. Any thing can be requested. You will be overwhelmed by their hospitality and passion! =) Until next year!

Reviewed August 06, 2019

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9.2
Exceptional
Natalie from Malaysia
Couple
Pool and Garden View Room King bed
Stayed 1 night in June 2019

Good but could be better”

The room is nice and service is great. The staffs are friendly and helpful while the in room iPad for assistance is a good plus point. But there’s still room for improvements in terms of personalization especially for the price that you are paying. Was expecting to at least have a welcome drink or welcome fruit platter in the room and perhaps a complimentary snack bar. Turn down service can be complimented with a chocolate snack. The bathtub could be provided with bath salts/bomb and just to note that the shower floor tiles are not the right kind of tiles used, as it is quite slippery. In room dining was delicious. We had the wagyu steak and linguine alfredo. Service was quick as well. Breakfast selection was a good variety but service can be improved. Perhaps they were short of staff on that day. Overall is was a good stay but could have been more memorable.

Reviewed June 17, 2019

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8.8
Excellent
Su from Malaysia
Couple
Park View Room King bed
Stayed 1 night in November 2018

New hotel but service could be better for a Four Seasons”

This is a new property in a good location in KLCC area, shopping, food and all. However, perhaps it is still new - service could be better. No one came for turndown, no special note /cake even though I mentioned I was celebrating the wife's birthday. Morning breakfast service is slow, and staff are not trained. No one offered me coffee or tea. The lobby and rooms could use some flowers too! feels very empty

Reviewed November 05, 2018

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8.8
Excellent
Azni from Malaysia
Solo traveler
Pool and Garden View Room King bed
Stayed 1 night in January 2020

Lovely staycation”

I am pleased with the friendly staff and warm greetings. The room and toilet is really nice. The view from our room was overlooking the park which was excellent. We initially booked a garden view however got upgraded to the KLCC park view, thanks to the kind front desk staff. We had a wonderful time experience.

Reviewed January 07, 2020

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10.0
Exceptional
haifa from Malaysia
Couple
Pool and Garden View Room King bed
Stayed 1 night in November 2018

New iconic hotel in KL”

This hotel has become my favourite hotel in KL because of their excellent services,the way everybody greets and welcome you will make you feel like home.walking distance to famous shopping centres and easy access to public transports. cons: Im staying at room 1621 and the air conditioning is not cold,i was out the whole day and by the time i get into my room still wasn’t cold,I don’t want to complaint that time because i came back very late and i was very tired.hope your engineer team will look into it.

Reviewed November 17, 2018

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5.2
Con
Couple
Park View Room King bed
Stayed 1 night in February 2019

Improve the cleanliness ”

I was staying in Grand Hyatt at KLCC with my family during the last Christmas holiday and saw the Four Seasons Hotel. We have decided to spend our Christmas holiday there this year. I managed to find time and stay there with my wife for a short trip during the Chinese New Year holiday. We were delighted that the hotel upgraded us to a park view room. However, there are areas for improvement which I have shared with the staff upon my check-out. 1. Cleanliness - urine smell and stains and hairs on the floor in the toilet area; 2. Lack of soft touch - we were pleased to see the welcoming chocolates but it was addressed to a different guest (couple); 3. Only provide 2 bottles of drinking water as other premium hotels like Grand Hyatt and St Regis usually provide 4 bottles - 2 each at the bathroom and bedroom; and 4. Air conditioning broke down in the early morning around 2am to 3am. The staff have apologised and hopefully my next visit to Four Seasons KLCC will be better.

Reviewed February 08, 2019

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8.8
Excellent
Jessie from Australia
Family with teens
City View Room Room Two Double beds
Stayed 2 nights in December 2019

Excellent staff and fulfill my request and got an upgrade to parkview. ”

Had good view of klcc park n surrounding. Large room and spacious bathroom. I can do my workout without waking my kids. Bedsheets n pillows feel great n auto toilet bowl too. Loccitane toiletries being use. Xmas gifts being delivered to our room. What a service!

Reviewed January 04, 2020

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10.0
Exceptional
Sarimah from Malaysia
Family with young children
City View Room King bed
Stayed 3 nights in April 2019

Satisfied ”

The cleanliness is top notch. The staffs are very friendly. I would love to see more and different kind of food being serve for breakfast in the future, not just the same everyday. It would be great if there’s a playroom for children too. Other than that, I had a great experience staying at fourseasons KL and would definitely visit again. Do maintain the standards.

Reviewed April 06, 2019

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10.0
Exceptional
Ubolrat from Thailand
Business traveler
Pool and Garden View Room Two Double beds
Stayed 1 night in August 2019

Best hotel in KL”

Love the hotel in every single detail.

Reviewed October 01, 2019

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8.0
Excellent
Faizal from Malaysia
Family with young children
Park View Room King bed
Stayed 1 night in March 2019

Four Season or Robinson”

Is it more like Robinson Hotel to me. The parking access need to go through Robinson. The parking is all the way at tje bottom B4 for hotel guest. The view is not as good as Grand Hyatt. Swimming pool? Oh my god too small, look like boutique hotel rated 5star but is actually 3star. Not worth for MYR1000 where you can get better view and rate at Grand Hyatt. Breakfast also very small and less choice. Food quality is very bad compare to Shangri La, Grand Hyatt, Concorde and Pullman. Will I come back? No sorry with that kind of price.

Reviewed April 01, 2019

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10.0
Exceptional
Ka from Hong Kong SAR, China
Group
City View Room Room Two Double beds
Stayed 2 nights in February 2020

Wonderful experience ”

This trip is for my parents anniversary and the hotel has send email to follow once the booking is confirmed. They tried their very best to make our stay comfortable and memorable. My parents have ask me for another trip to Malaysia just because of the stay of the hotel.

Reviewed February 11, 2020

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10.0
Exceptional
ET from Malaysia
Couple
City View Room King bed
Stayed 1 night in June 2019

Great getaway in the city!”

We had a staycation here and was simply amazed at the value for money, not to mention exceptional service at the restaurants and reception. Definitely will come back for more!

Reviewed September 10, 2019

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6.4
Good
BENG from Malaysia
Family with teens
Club Premier Park View Room Two Double beds
Stayed 1 night in December 2020

It could have been better”

I am not getting a Four Seasons room quality Room is a little dusty triggered a bad respiratory allergy reaction!

Reviewed December 28, 2020

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10.0
Exceptional
Amanullah from Malaysia
Couple
City View Room King bed
Stayed 2 nights in March 2019

Exceptional”

Fantastic experience for a newlywed couple! - Complimentary congratulatory cake - Personalised hand-drawn card by the staff - Concierge remembered my name throughout the stay

Reviewed September 08, 2019

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9.2
Exceptional
Manoopriyan from Malaysia
Couple
City View Room King bed
Stayed 1 night in May 2020

Disappointed ”

1. The curtain rail had a problem and we had to call maintenance to fix it. Whilst we were in the room 2. Room felt a bit dusty 3. Left the room in the condition that it checked into. Better even, seeing as the curtain rail was fixed. But my deposit has not yet been returned. After a week.

Reviewed June 11, 2020

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