K Park Grand Hotel (SHA Extra Plus)
En plus de la certification SHA tous les hôtes de l'établissement bénéficient gratuitement du Wi-Fi et d'une place de parking pour les hôtes arrivant en voiture. Idéalement situé, Suratthani centre à Surat Thani, cet établissement vous permet d'accéder facilement à des attractions intéressantes et de profiter d'options de restauration pour satisfaire votre appétit. Ne partez pas avant d'avoir visité les lieux suivants : Surat Thani Night Market. Classé 3 étoiles cet établissement haut de gamme offre aux clients la possibilité de bénéficier d'un restaurant, d'un spa et d'un massage directement sur place.
Points forts
Certifié SHA
Prévenez la propagation du COVID-19 grâce à la mise en place de mesures de sécurité concernant le publique et l'établissement.
Hygiène Plus
Équipements de sécurité
Matériel de prévention
Santé et matériel médical
Équipements
Navette aéroport
service de voiturier
Service de navette
bain à remous
Wi-Fi gratuit dans toutes les chambres
check-in/-out express
Good, Clean, Breakfast nice”
Overall is good. Only there were big group stay on the same night and they quite loud. But hotel staff are good and welcoming.
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Dear Khun Sineenart, Thank you for staying with us recently and for taking the time to share your review with others. The team and I truly appreciate your kind words and high praise, we look forward to welcoming you back again in the near future for yet another perfect stay experience. Warm regards, #marketingTeam
Average hotel full of misunderstanding”
We ended up with different rooms than we have booked since our family (2 adults, 3 children) did not fit in the family suite. The two interconnected double rooms on the 4th floor were nice and clean but were immediately above some conference room where there was very loud karaoke party of drunk Thais beyond midnight which prevented any sleep. It is disappointing that staff, which knew about the party decided (in the nearly empty hotel) to give our family with small children these rooms... Despite the large capacity of the hotel, any communication in English with the reception was very difficult. The lack of English was compensated with a lot of smiles. Several days after we completed our stay, we got a confusing message that our reservation has been confirmed. The hotel is only few kilometers from the Lomprayah Tapee Pier (THB 100 for a taxi booked by the reception staff which was smooth).
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K Park Hotel Suratthani Thank you to the customers who have reviewed the hotel and thank you for choosing the hotel for your stay. We apologize for the stay that the staff has provided rooms affected by the party of another customer group. In this regard, we have brought this matter up at the meeting to develop and resolve this issue so as not to affect this effect on other customers. We are thankful for the compliment about the trip to Lomprayah Pier. We look forward to serving our customers again next time. Hope to see you again #Marketingteam
Hotel ”
Fair for rest
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Dear Khun THONGCHAI, Thank you for your review and for staying with us. We also hope to welcome you again in the future. Khub Khun Ka. 🙏🏻 #marketingteam
Grim..”
The hotel was probably nicely decorated 20 years ago....very dated now.....we checked in then checked out less than 1 hour later after the pack of promised WiFi wasn't sorted.....fairplay to the manager for giving us a hassle free cash refund ...this place was not for us.....it needs a full refurbishment in my eyes.....
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Dear Graham, Thank you for your feedback. we sincerely apologize for any inconvenience caused. We will surely correct the issue as per your comment, and continue improving our services. Hope to welcome you again for your next trip in Surat Thani. Thank you, Khub Khun Kha. #marketingteam
Near to main route”
Enroute hotel
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Dear NIDHI, Thank you for your feedback. We sincerely apologize for any inconvenience caused. We will surely continue improve our services to the highest standards. Hope to welcome you again in the future. Khub Khun Ka. #marketingteam
K Park Grand”
Carpet in lift were very old and never clean, pillow case, bed sheet look like already used even we just check in, had bad smell from pillow case and bed sheet but all staff are friendly.
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เรียน คุณลูกค้าที่เคารพ ทางโรงแรมเคพาร์ค สุราษฎร์ธานี ขอขอบพระคุณทางคุณลูกค้าที่เสียสละเวลาในการรีวิวให้กับทางเรา ทางเราต้องขออภัยในความไม่สะดวกในส่วนของความสะอาด ทั้งนี้ทางโรงแรมได้ส่งเรื่องไปให้ทางฝ่ายที่เกี่ยวข้องแล้วเพื่อปรับปรุงแก้ไขในส่วนนี้ให้ดีขึ้น ทางเราหวังว่าจะได้ให้บริการคุณลูกค้าอีกครั้งในภายภาคหน้า ขอขอบพระคุณค่ะ #marketingteam
Acceptable”
it is ok...but wouldn't want to stay more than a night. Although the mattress was rock-hard, i had a surprisingly good sleep !
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เรียน คุณเดวิด ทางโรงแรมขอขอบพระคุณสำหรับรีวิว ทางโรงแรมต้องขออภัยในความไม่สะดวกของสำหรับที่นอนที่มีความแข็ง ทางโรงแรมของเรามีเตียงนอนให้ทางคุณลูกค้าสามารถเลือกได้ว่า อ่อน แข็ง หากที่ลูกประสงค์ต้องการขอพิเศษเพิ่มเติมสามารถแจ้งทางฝ่ายบริการส่วนหน้าได้ทันที ทางเราหวังว่าจะได้ให้บริการคุณลูกค้าอีกในภายภาคหน้า ขอขอบพระคุณค่ะ
Old looking”
Hôtel vieillot, le buffet du petit déjeuner est étonnamment ridicule, très peu d’équipement ( piscine, salle de sport…) beau potentiel gâché dommage
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Dear Alexandre, Thank you for staying with us and for your review. 🙏🏻 We would apologize for any inconvenience caused. Your comment shall be review and noted for improvement. Thank you very much. #marketingteam
Acceptable”
Odeur de renfermez et la chambre trés ancienne qui corespond pas au photo , petit dejeuner 0 pour 1590 bath la nuit vous pouvez trouver mieux , je le deconseil
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Dear Hayoun, Thank you for your review. We sincerely apologize for the problems that you encountered during your last stay. We assure you to improve our services regarding the comments you have made. Thank you for staying with us, and look forward to welcoming you for your next trip. Khob Khun Ka. #marketingteam
grand hotel ”
nous avons séjourné une nuit en transit, l'hôtel est très grand et il a du être splendide lorsqu'il était neuf. il ne possède pas de piscine propre, ils empruntent la piscine municipale à 150 m qui est gratuite pour les clients. déjeuner correct. pas de wifi dans la chambre. rien autour à pied.
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Dear Guiseppe K Park Grand Hotel apologizes to all customers regarding the swimming pool. Now, we have closed the new swimming pool for added convenience. And apologize for this inconvenience We look forward to serving new customers next time.#MarketingTeam
grand hotel avec un bon accueil”
hotel en cours de rénovation ,a dû être très beau et le sera certainement de nouveau ,chambres grandes et confortables très bon rapport qualité prix à recommander pour un court séjour car un peu loin du centre
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Dear catherine K park grand hotel suratthani has to thank the customers who choose our hotel as the first place to stay. We will use the compliments to support the services of other customers. Hope that our hotel will serve customers again next time. If thinking of Suratthani, K Park Grand Hotel Suratthani takes care of customers regarding accommodation as well. Best regards #MarketingTeam
Unprofessional ”
I was waiting for ages to check-in though there was no other customers. Then, the next day, I had something to do but the breakfast was 30-minute late..
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Dear Muranee, Thank you for staying with us and for your comment. We sincerely apologize for any inconvenience caused. Your comment about check-in and breakfast is duly noted for improvement. Again, we apologize for this and hope to welcome you again in Surat Thani. #marketingteam
No WIFI”
VERY BAD WIFI VERY SLOW AND MOST OF THE TIME NOT WORKING
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Dear Fares, Thank you for your feedback. We sincerely apologize for any inconvenience caused. 🙏🏻 Your feedback is surely noted for improvement. Thank you for staying with us, and look forward to welcoming you for your next trip. Khub Khun Ka. #marketingteam
Agréable”
The hotel shall be renovated due to the hotel is not in a good condition. But the hotel location is quite good not far from the city center easy to go any place in Surat Thani.
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Dear Sumeth, Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused. We will surely continue improve our services to the highest standards. Hope to welcome you again in the future. Khub Khun Ka. #marketingteam
Nice stay”
Hotel is slightly old but maintenance is ok.
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Dear Fu, Thank you for your kind feedback. Hope to welcome you again at K Park Grand Hotel, Surat Thani. #marketingteam
1”
Yes very ckean and friendly
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Thank you very much for the customers who give us high ratings and comments. We will keep this good. And what's wrong, we are happy to improve. Hope we will serve you again in the future.#MarketingTeam
Good friendly staff”
nice and cozy
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Thank you very much for this compliment. We are very pleased to receive compliments from customers who have stayed here. We look forward to serving you customers again next time. Thank you very much #MarketingTeam
Good”
Good
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K Park Grand Hotel. Thank you very much for customers for taking the time to review this. Hopefully the next time we meet again, we will take good care of customers like before. Thank you #MarketingTeam.
Just fit for purpose”
Good place and quite. Also good staff.
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Thank you for taking the time to review our porperty your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. our staff are trained to provide only the best in customer service and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to suratthani. #MarketingTeam
Old building”
Special mix rice(ข้าวยำ)
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dear Weera K Park Grand Hotel, Surat Thani, thank you for choosing this hotel as your holiday choice. And we apologize for the inconvenience regarding the old building. Now that the hotel has renovated the hotel and rooms, we look forward to serving you again in the future. Sorry for the inconvenience Best regards #MarketingTeam