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Fraser Place Puteri Harbour
Fraser Place Puteri Harbour
Fraser Place Puteri Harbour
Fraser Place Puteri Harbour
Fraser Place Puteri Harbour
Fraser Place Puteri Harbour
Fraser Place Puteri Harbour

Removed from saved list

8.7

Excellent

2,943 reviews

2,943 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Legoland Malaysia 3.2 km
Danga Bay 10.5 km
Sultan Abu Bakar State Mosque 11.8 km
Paradigm Mall Johor Bahru 12.0 km
Johor Zoo 12.8 km
Johor Bahru City Square 13.3 km
Jalan Wong Ah Fook 13.3 km
Angry Birds Activity Park 13.3 km
Arulmigu Sri Rajakaliamman Glass Temple 13.8 km
KSL City Mall 14.5 km
Nearby landmarks
Puteri Harbour 570 m
Puteri Harbour Satellite Clubhouse 630 m
Puteri Harbour International Ferry Terminal 670 m
Tanjung Tuan 1.2 km
Sungai Bahan Forest Reserve 1.4 km
Sungai Kemudi Forest Reserve 1.8 km
Paradiso Nuova Park 2.3 km
The Elysia Central Park 2.3 km
Gleneagles Hospital 2.6 km
Tanjung Bunga 2.8 km

Fraser Place Puteri Harbour

Residensi & Hotel Marina, Persiaran Tanjung, Pengkalan Puteri, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79100 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Gelang Patah/Legoland part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Front desk [24-hour]

This property is in high demand!

15 travelers have booked today.

Value for money9.1
Distance to city center19km
Location rating8.5
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport24.1 km

Rooms available at Fraser Place Puteri Harbour

2 Bedroom Premier - Sea View
...
  • Room size: 87 m²/936 ft²
  • Shower and bathtub
  • 2 single beds & 1 queen bed
Enter dates to see prices
2 Bedroom Deluxe
...
  • Room size: 77 m²/829 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
Enter dates to see prices
1 Bedroom Deluxe - Sea View
...
  • Room size: 55 m²/592 ft²
  • Shower and bathtub
  • 1 queen bed or 1 king bed
Enter dates to see prices
Studio Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices
3 Bedroom Premier - Sea View
...
  • Sea view
  • Separate shower/bathtub
  • 1 double bed & 2 single bed...
Enter dates to see prices
Studio Premier
...
  • Non-smoking
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Studio Deluxe Sea View
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio with Sea View
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices
Executive Studio
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fraser Place Puteri Harbour?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fraser Place Puteri Harbour?

Fraser Place Puteri Harbour is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Fraser Place Puteri Harbour also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Fraser Place Puteri Harbour has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Johor Bahru with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at Fraser Place Puteri Harbour?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Fraser Place Puteri Harbour. Halal breakfast is available for guests. There's an additional charge of 35 MYR for adults and 27 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Fraser Place Puteri Harbour?

Fraser Place Puteri Harbour features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Fraser Place Puteri Harbour?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Fraser Place Puteri Harbour. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Fraser Place Puteri Harbour?

On-site venues and convenient event services make Fraser Place Puteri Harbour an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Fraser Place Puteri Harbour?

Fraser Place Puteri Harbour does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Fraser Place Puteri Harbour?

Restaurants including Harbour Cafe, Spice Grill and BacchusJ are popular in Fraser Place Puteri Harbour’s neighborhood which is known as Gelang Patah/Legoland.

What popular shopping places are close to Fraser Place Puteri Harbour?

Shopping options in Fraser Place Puteri Harbour’s Gelang Patah/Legoland neighborhood include Mall of Medini, Aeon Mall Bukit Indah and Giant Hypermarket Nusa Bestari.

What are popular attractions near Fraser Place Puteri Harbour?

Guests at Fraser Place Puteri Harbour can easily visit Legoland Malaysia, Puteri Harbour and Puteri Harbour Satellite Clubhouse located in the Gelang Patah/Legoland area.

What popular natural sightseeing spots are close to Fraser Place Puteri Harbour?

Fraser Place Puteri Harbour’s nearby natural sights include Tanjung Tuan, Sungai Bahan Forest Reserve and Sungai Kemudi Forest Reserve located in the same Gelang Patah/Legoland area.

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Explore the neighborhood

What people love about Fraser Place Puteri Harbour

  • 10

    Exceptional
    Cleanliness

    "Room clean Hotel berstail mewah Vey reasonable price"

    suria

    |

    June 25, 2022

  • 10

    Exceptional

    "Good hotel."

    Rozena

    |

    June 25, 2022

  • 8

    Very good

    "Will be great to be back there again."

    Seok

    |

    June 25, 2022

Overall rating:

8.7

Excellent
2,943 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.5
Read all reviews >
What travelers say they love:
We were having so much fun and definitely will be come back ...
fyra from Malaysia
Couple
More about Fraser Place Puteri Harbour

More about Fraser Place Puteri Harbour

Fraser Place Puteri Harbour

Enjoy the best of Johor Bahru and nearby adventures with a stay at Fraser Place Puteri Harbour. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Fraser Place Puteri Harbour -- only 3.2 km from the popular Legoland Malaysia.
All offerings provided by Fraser Place Puteri Harbour help to ensure a pleasant stay for all travelers. Free internet access provided within the serviced apartment keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Johor Bahru is made even more convenient with the taxi, car hire and shuttle services available at the serviced apartment.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the serviced apartment's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Fraser Place Puteri Harbour. For health reasons, smoking is not permitted anywhere inside the serviced apartment. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Fraser Place Puteri Harbour. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include air conditioning. Some rooms at Fraser Place Puteri Harbour are available with design features like a separate living room. Don't worry about being thirsty as a refrigerator and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Fraser Place Puteri Harbour begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the serviced apartment assures that you'll always have convenient and delicious choices. Fraser Place Puteri Harbour caters to its guests varied dietary restrictions with cuisine types such as halal available.
A day in will be as fun as a day out with ranges of recreational activities offered at Fraser Place Puteri Harbour. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the serviced apartment's pool. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the serviced apartment's yoga room.


Around the property

Be sure to visit some of the city's popular sights during your stay in Johor Bahru. Find that special item or souvenir that will commemorate your trip to Johor Bahru at Johor Bahru City Square located 13.3 km away.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

27 mentions

Swimming Pool

18 mentions

Housekeeping

17 mentions

Internet

4 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Water park
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Bathrobes
  • Bathtub
  • Bicycle rental [free]
  • Complimentary drinking water
  • Desk
  • Full kitchen
  • Iron and ironing board
  • Kitchenette
  • Lock box in room
  • Microwave
  • Refrigerator
  • Scale
  • Shower
  • Slippers
  • Towels
  • TV [flat screen]
  • Washing machine
  • Wi-Fi [complimentary]
  • Wine glasses
Food and dining
Restaurants on site

All Day Dining

  • Cuisine: American, Asian
  • Menu: Buffet
Location
Residensi & Hotel Marina, Persiaran Tanjung, Pengkalan Puteri, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79100
Excellent
Location

8.5

Airports

  • Seletar Airport (XSP) - Singapore
    24.1 km
  • Senai International Airport (JHB) - Malaysia
    25.3 km

Hospital or clinic

  • Gleneagles Hospital
    2.6 km

Shopping

  • Mall of Medini
    3.0 km

Cash withdrawal

  • ATM
    600 m
What's nearby

Popular landmarks

  • Legoland Malaysia
    3.2 km
  • Danga Bay
    10.5 km
  • Sultan Abu Bakar State Mosque
    11.8 km
  • Paradigm Mall Johor Bahru
    12.0 km
  • Johor Zoo
    12.8 km
  • Johor Bahru City Square
    13.3 km
  • Jalan Wong Ah Fook
    13.3 km
  • Angry Birds Activity Park
    13.3 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    13.8 km
  • KSL City Mall
    14.5 km

Nearby landmarks

  • Puteri Harbour
    570 m
  • Puteri Harbour Satellite Clubhouse
    630 m
  • Puteri Harbour International Ferry Terminal
    670 m
  • Tanjung Tuan
    1.2 km
  • Sungai Bahan Forest Reserve
    1.4 km
  • Sungai Kemudi Forest Reserve
    1.8 km
  • Paradiso Nuova Park
    2.3 km
  • The Elysia Central Park
    2.3 km
  • Gleneagles Hospital
    2.6 km
  • Tanjung Bunga
    2.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property offers a 20% discount (excluding alcoholic beverages) at the Swatches Outlet.
  • Breakfast for children costs MYR 20.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center19km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)35 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants1
  • Number of rooms 297
  • Year property opened2018
Property announcements

Room amenities are provided based on the number of adults.

Reviews of Fraser Place Puteri Harbour from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.7
Location8.5
Service9.0
Value for money9.1
High score for Johor Bahru
Rating
9+ Exceptional (489)
8-9 Excellent (109)
7-8 Very Good (137)
6-7 Good (30)
<6 Below Expectation (53)
Time of the year
Mar - May (159)
Jun - Aug (197)
Sep - Nov (165)
Dec - Feb (297)
All guests (2,084)
All room types
All languages

Show reviews that mention 

Showing 818 verified guest comments
12345
8.0
Excellent
ANGIE from Singapore
Family with young children
Stayed 2 nights in June 2019

Comfortable stay”

My family stayed here for 2 nights and we felt welcomed as the lobby was spacious and drinks were provided, check in was swift and handled professionally by front-desk. It is a relatively new place as the carpark smells very “musky/dusty”, lift floor was dusty and also corridors leading to rooms were dusty as well. But inside the 1 bedroom apartment everything looks clean, aircon is cool, kitchenette is clean, living room was clean, bedroom and toilet was very clean as well. Bed linens were clean and huge bed for family of 3 with young child sharing bed. Walking or 5 minutes drive to Puteri Harbour where Little Big Club was located and plenty of bars and restaurants that serves Chinese, Malay, tapas, Indian, western food. There mini mart, pharmacy, small toys r us. We drove to Legoland and it took approx 10-15minutes. Opposite Frasers place there’s another condotel with supermarket. Breakfast was acceptable and food range was okay. We will visit again!

Reviewed June 24, 2019

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Dear Angie, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. We have shared the cleanliness with our Housekeeping team to keep up the work standards set by Fraser Place at all times. Looking forward to welcoming you at Fraser Place Puteri Harbour again. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded June 25, 2019
Fraser Place Puteri Harbour
8.4
Excellent
Sakthi from Singapore
Couple
Stayed 1 night in November 2019

An option for quaint and quietness”

The hotel is proximated in Puteri Harbour. This has its pros - quiet, close to LEGOLAND and Bukit Indah and cons - limited eating, shopping and night life. Having stayed in Fraser Hotels over the years, I am unsurprised by their continued standards of hospitality and rooms. It is a stay that is not usual, as it's far from JB Town. However, it makes for an interesting getaway if you are looking for a quaint and quieter night's stay,

Reviewed December 01, 2019

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Dear Sakthi, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded December 02, 2019
Fraser Place Puteri Harbour
8.8
Excellent
Nur from Singapore
Family with young children
Stayed 2 nights in December 2019

Excellent”

This is our first time staying over at Fraser place. In terms of location wise, it is almost to the end, overlooking the sea. Which is good as the the view is splendid and there is a balcony. Quite a walking distance to Hello kitty Themepark, but with 3 kids in tow, it is less than 5 mins drive there and abt 1 0 to 10 - 15 mins drive to legoland. Room is well equipped with utensils, iron board, etc.. But the only thing is that, there is only one mirror.. N that is in the toilet. Hopefully mgmt can look into installing another tall mirror outside. Great customer service. TV channels were OK. There's a bathtub which is a plus pt since my kids love it. The toilet however has a strange kind of smell. It's unpleasant, I've never experienced in other hotels. Didn't manage to try out the breakfast n pool thou. But all in all, we enjoyed our stay there.. Will definitely come again for the next visit.

Reviewed December 19, 2019

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Dear Nur, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We will look into each issue that you have noted, in an attempt to correct and improve it. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded December 20, 2019
Fraser Place Puteri Harbour
9.6
Exceptional
Fuad from Singapore
Family with young children
Stayed 1 night in March 2020

Exceptional”

My 2nd time stay in fraser place puteri harbour. Both my stay here was so wonderful. Staff very polite, room very clean. Will definitely come back again.

Reviewed March 16, 2020

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Dear Fuad, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded March 17, 2020
Fraser Place Puteri Harbour
10.0
Exceptional
Aishah from Malaysia
Solo traveler
Stayed 1 night in July 2020

Love love love”

Just love the fraser, with its thoughtful touch and amenities. Their pleasant staffs and amazing location with serene vibe. I feel tottaly relaxed and enjoyed my stay. Fraser had made my johor Bahru trip memorable and will definitely return to fraser for my next trip.

Reviewed July 11, 2020

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Dear Aishah, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded July 12, 2020
Fraser Place Puteri Harbour
10.0
Exceptional
Matthew from Malaysia
Solo traveler
Stayed 1 night in June 2020

Really nice place to stay”

I have stayed many times at Fraser Place as solo traveler and with family. Every time it is always an enjoyable experience. Very good location - can walk to Puteri Harbor and only a short drive to LegoLand.

Reviewed June 19, 2020

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Dear Matthew, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded June 22, 2020
Fraser Place Puteri Harbour
9.6
Exceptional
Sumita from Singapore
Couple
Stayed 2 nights in July 2019

Amazing stay”

We arrived at the Hotel around 11PM at night and even though it is already late, the front desk staff was really so nice, polite and helpful to us. We got a free upgrade as the room we have booked did not have anymore large bed, which was very sweet indeed. The room was really clean and it is definitely worth the money, everything was in there and it is really good for a long stay. The breakfast was really good, and the check-out process was fast and the front desk staff even asked if we have any feedbacks for them so that they could improve better. I think overall our stay was very pleasant and we will definitely come back again and recommend to our friends and family. Well done Fraser! Thumbs up for your service and also the cleanliness of the room!

Reviewed July 15, 2019

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Dear umita, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded July 17, 2019
Fraser Place Puteri Harbour
10.0
Exceptional
yani from Malaysia
Family with young children
Stayed 3 nights in December 2019

Great hotel and delicious food”

This is our first time to stay in this hotel. Our room(studio executive) was very spacious, even though we add extra bed. The room view amazing and clean. The hotel really near Legoland so it is easy because that is our main reason to come to Johor. There is washing machine with dryer in our room. Very convenient to wash and dry our kids swimsuit. The breakfast was delicious and have many choices. We also get to try barbeque dinner at offer price, buy one free one at RM 128. And the steak is really delicious. We will come back and stay at this hotel again since we have Legoland Annual pass.

Reviewed December 15, 2019

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Dear yani, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. Thank you for the great review and glad to know that Fraser Place Puteri Harbour has impressed you during the stay with us. We do strive to deliver the best we could, and we do wish to welcome you back in the near future! Thank you. Yours Sincerely Alex Chew Operations Manager

Responded December 16, 2019
Fraser Place Puteri Harbour
9.2
Exceptional
Sheng from Singapore
Couple
Stayed 1 night in April 2019

Clean, new, spacious”

New service apartment/hotel. Very spacious and ample parking. Located abt 400m away from main Puteri Harbour strip.

Reviewed June 16, 2019

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Dear Sheng, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours Sincerely Alex Chew Operations Manager

Responded June 18, 2019
Fraser Place Puteri Harbour
9.6
Exceptional
Michelle from Philippines
Family with young children
Studio Deluxe Room
Stayed 3 nights in October 2019

Great choice”

If you are in Johor Bahru just to visit Legoland and do a bit of shopping at JPO, this hotel would be the beat choice. This is one of the newer hotels in the area and the rooms are the best! Downside is that the restaurants are quite far and the only food option is to done in the hotel restaurant which serves good food anyway.

Reviewed November 04, 2019

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Dear Michelle, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded November 05, 2019
Fraser Place Puteri Harbour
9.6
Exceptional
Muhammad from Singapore
Family with young children
Studio Premier
Stayed 1 night in September 2019

Good hotel in Puteri Harbour”

I wish the Puteri Harbour area had more foot traffic, but the hotel was superb.

Reviewed October 02, 2019

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Dear Muhammad, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours Sincerely Alex Chew Operations Manager

Responded October 02, 2019
Fraser Place Puteri Harbour
9.2
Exceptional
sherilyn from Singapore
Couple
Stayed 1 night in January 2020

Excellent Place to stay in JB”

Frasers is a wonderful place to say. Every thing from the interior, to the food was great. It's a good place to stay if you're planning to head to Legoland. If you're planning to do a shopping trip, their place is 30 mins away from the malls and customs area. I'd go for their other Fraser property located nearer to JB Sentral. But overall it is an excellent place to live like a king. I'd definitely come back here.

Reviewed February 20, 2020

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Dear sherilyn, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. Thank you for the great review and glad to know that Fraser Place Puteri Harbour has impressed you during the stay with us. We do strive to deliver the best we could, and we do wish to welcome you back in the near future! Thank you. Yours Sincerely Alex Chew Operations Manager

Responded February 21, 2020
Fraser Place Puteri Harbour
9.2
Exceptional
Lee from Singapore
Family with young children
Stayed 2 nights in September 2019

Perfect for both short and long holiday ”

It's a serviced apartment so we can't expect big and huge facilities. Just small pool and gym. Place walkable distance to nearby eateries. We drove so we can drive to Bt Indah Mall which is pretty nearby. About 7 minutes drive. Will definitely stay in Frasers again 👍

Reviewed October 05, 2019

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Dear Lee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours Sincerely Alex Chew Operations Manager

Responded October 07, 2019
Fraser Place Puteri Harbour
9.2
Exceptional
Chun from Singapore
Couple
Stayed 2 nights in September 2019

Neat place for a weekend getaway”

Accom is at Puteri Harbour which is close to the Tuas checkpoint (15-20mins drive). Location is nice and quiet with minimal traffic. Nearby towns like Bukit Indah, Sutera or Skudai are all within half an hour’s drive. Room is nice and clean with equipments such as washing machine, cooking stove top and utensils. Only problem was that the freezer in the fridge wasn’t cold enough, so do not put ice cream in there. Otherwise, an awesome stay. will definitely go back!

Reviewed September 20, 2019

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Dear Chun, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We will look into issue that you have noted, in an attempt to correct and improve it. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded September 20, 2019
Fraser Place Puteri Harbour
9.2
Exceptional
awa from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 3 nights in April 2019

Very good experience.”

Indeed very nice stay. Family of five, parents and three kids, two bedrooms was very suitable, kitchen very well equipped, spacious bedroom. The swimming pool is nice, staff very welcoming and professional. My 9 years daughters was really happy to stay there with her best friend, but next time she wants us to book the three bedrooms. She made a nice drawing to thanks the hotel staff. The only cons was the Nexpresso machine we get too late because the man at the housekeeping said our two bedrooms apart is not entitled. But a second request at the reception confirmed we were entitled. and we did not get also our fruit plate at checking. But we are still happy of our stay. Very near to Legoland by car.

Reviewed April 19, 2019

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Dear Awa, Thank you for your feedback. We apologize for the unpleasant experience you encountered during your stay with us. We truly regret that we didn’t handle things better and have followed up with our team to ensure such a situation does not reoccur. We do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Again, please accept our apology and we hope that this hasn’t put you off a return stay with us again. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded June 19, 2019
Fraser Place Puteri Harbour
9.6
Exceptional
Ang from Singapore
Family with young children
Stayed 1 night in November 2019

One day staycation in Puteri Habour”

The service apartment located next to Pinetree Marine resort where both of them share a common car park. The directories or signboards are not clear enough direct customer to hotel lobby where located at 2nd floor. You would be easily misled by them instead to floors that are still under renovation. Do use the lift that somehow attached to not all parking levels but merely a few to access the lobby directly. Concierge service is not excellent despite of staffs' friendliness . They provides limited information. Do voice out your questions. The Fraser place officially commenced its business in 2018 but no dinner buffet is available until December 2019 as pronounced by them. You have to patronize limited restaurants in the proximity. Breakfast spread provided has variety of choices, from Asian delights to breads and butter. Places of interests in the vicinity has become lesser after Hello Kitty Town ceases business after 31 Dec 2019.

Reviewed November 20, 2019

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Dear Ang, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. We have shared the feedback with the team members to be more vigilant and thorough when performing their duties. And to ensure that the comfort level of our valued guests will not be compromised. We have taken note of the highlighted issues and will look into how we can improve in the individual areas. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded December 06, 2019
Fraser Place Puteri Harbour
9.6
Exceptional
HOOI from Malaysia
Family with young children
Stayed 2 nights in September 2019

Superb, bright, spacious and super clean new hotel, with full kitchenette and washing dryer machine.”

For us, we are very satisfied with the hotel. Spacious room with all equipment needed especially for us travel with a 17 months baby. We stayed in the room for this 3 days 2 nights booking. We definitely will come back again in Dec 2019 or whenever we visit to Johor. This is the best hotel we stayed and really worth it. Excellent service provided from front desk especially Ms Cheng Wai - cant remembered exactly the name.

Reviewed September 17, 2019

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Dear HOOI, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. Thank you for the great review and glad to know that Fraser Place Puteri Harbour has impressed you during the stay with us. We do strive to deliver the best we could, and we do wish to welcome you back in the near future! Thank you. Yours Sincerely Alex Chew Operations Manager

Responded September 19, 2019
Fraser Place Puteri Harbour
8.4
Excellent
SOFFIANAH from Singapore
Family with young children
1 Bedroom Deluxe - Sea View
Stayed 4 nights in January 2020

Great room, quiet location. ”

Pros: - For families with transport as there is parking available and lifts go straight to your room from the basement carpark. Convenient. Parking is complimentary. - Room is spacious. King size bed perfect with parents with 1 toddler. Electronics and appliances of good quality and works well. - Pool is semi-indoor. Outdoor pool can be tad cold but indoor dip pool is warm. - Food choices nearby. Can be quite a walk but shuttle services are available. Best if you have own transport. Cons: - Families with toddlers may find it a bit hard to find activities for kids as the Thomas train and kitty town nearby has already closed, Puteri Harbour is now almost deserted with most shops already closed. Only bars and eateries left. - Food quality at the hotel is mediocre, at best. We stayed for 4 nights weekend to weekday yet the breakfast spread did not change. Room service wasn’t that great either.

Reviewed January 29, 2020

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Dear SOFFIANAH, Firstly we would like to thank you for taking the time to advice of your recent stay at Fraser Place Puteri Harbour. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We will look into issue that you have noted, in an attempt to correct and improve it. We do strive to deliver the best we could, and we do wish to welcome you again. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded January 31, 2020
Fraser Place Puteri Harbour
8.8
Excellent
Zheng from Singapore
Couple
Stayed 1 night in September 2019

Good stay of rest”

Room is big and place in clean. You even have a bathtub in the toilet! Quiet place for rest. Location wise, it depends where you are going. If to city centre, it's not near but if you are driving then no issue. Of course near to if you were going to Hello Kitty or Legoland etc. Overall a good place to rest with quietness out of the buzzling city area.

Reviewed September 15, 2019

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Dear Zheng, We thank you for staying at Fraser Place Puteri Harbour and appreciate your time to provide us with your invaluable feedback concerning our services and facilities. Thank you for the great review and glad to know that Fraser Place Puteri Harbour has impressed you during the stay with us. We do strive to deliver the best we could, and we do wish to welcome you back in the near future! Thank you. Yours Sincerely Alex Chew Operations Manager

Responded September 19, 2019
Fraser Place Puteri Harbour
9.6
Exceptional
aida from Malaysia
Couple
Stayed 1 night in September 2020

Brand New Hotel with excellent ammineties”

Hotel is brand new with excellent ammenities.For the first time i check in a hotel with a washing machine in the room.Due to Corona Virus pendemic only one reception staff asssiting me that day and she was very polite and helpfull. Room are extremly spacious and modern concept style.Ideally this hotel is nice to relax as it is 20 minutes away from johor bahru town.i will definately recommend this hotel to my family and friends.

Reviewed September 16, 2020

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Dear aida, Thank you for taking the time to review our property. We work hard to make your every experience pleasant at our hotel and we are pleased to note that you were satisfied with the level of service, facilities, spacious rooms and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your loyalty and support to the hotel is very important to us and we look forward to welcoming you back soon. Thank you. Yours Sincerely Alex Chew Operations Manager

Responded October 27, 2020
Fraser Place Puteri Harbour
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