Gaya Centre Hotel
Gaya Centre Hotel
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"Excellent and well trained staff."

SHAHZALE

|

January 22, 2018

Standard Twin - Bed Gaya Centre Hotel
Standard Twin - Bed
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Lobby Gaya Centre Hotel
Lobby
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Fitness center Gaya Centre Hotel
Fitness center
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Balcony/terrace Gaya Centre Hotel
Balcony/terrace
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See map Gaya Centre Hotel
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Exceptional
Location
9.0
See all 38 photos Gaya Centre Hotel
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What guests are saying:
superd location
TEY from Malaysia
Group
Old hotel in located next to Suria Sabah Mall.. breakfast ok but can improve.. i think this hotel should renovate.. overall I satisfied and will stay here again if i come to Kota Kinabalu
Mohd from Malaysia
Group
very good and very co operative.
Nurul from Malaysia
Solo traveler
Hotel is clean. Breakfast provided is nice but less choice. The menu is same everyday. Parking is provided but need to pay extra and is limited. Staff is friendly.
RAZIE from Malaysia
Group
welldone
HO from Malaysia
Family with young children
Good. I'm very satisfied on this hotel . good service
boon from Malaysia
Family with teens
opposite suria mall. just walking distances to few places
SHARIFAH from Malaysia
Family with young children

Gaya Centre Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 14826 reviewsSee what guests said
8.1
/
10
Excellent value for money
8.3
Recommended by 84% of guests
Value for money8.3
Location rating9.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.5 km
  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 23 times since yesterday | 7 travelers are looking at this property right now
Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Family Room
Family Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 queen beds
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Standard Twin
Standard Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Deluxe
Deluxe
...
  • Room size: 23 m²/248 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard Room Non-Refundable
Standard Room Non-Refundable
...
  • Shower
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Basic Family
Basic Family
...
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    Superior Single
    Superior Single
    ...
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      Standard Single
      Standard Single
      ...
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        Suite Standard
        Suite Standard
        ...
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          What people love about the property

          • "Staffs PROVIDE VERY GOOD SERVICES, EFFICIENT AND HELPFUL."

            Chan

            |

            November 13, 2017

          • "Perfect place to stay."

            Ronleecox

            |

            October 16, 2017

          • "Good stay this time."

            TING H.

            |

            October 13, 2017

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          More about Gaya Centre Hotel

          More about Gaya Centre Hotel

          "Hotel was clean and staff was very accommodating."

          Walter

          |

          November 15, 2017

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Spacious room with a good sea view."

          Tengfei

          |

          November 21, 2017

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Real reviews from real guests

          Agoda Reviews (14826)Booking.com Reviews (1055)
          8.1
          /
          10
          Cleanliness7.9
          Facilities7.0
          Location9.0
          Room comfort and quality8.1
          Service8.1
          Value for money8.3
          Provided by verified guests of Agoda
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          All guests (14826)
          All room types
          Showing 13534 verified guest comments
          12345
          9.6
          Exceptional
          Hipani from Malaysia
          Couple
          Standard Twin
          Stayed 1 night in November 2018
          The hotel is clean and tidy. Good location.”
          -
          Reviewed November 13, 2018
          6.8
          Good
          Lee from Malaysia
          Family with teens
          Standard Twin
          Stayed 2 nights in November 2018
          Location is the best”
          The hotel is in strategic location. The staff is very nice. However, my room is not clean and the TV got some channels not function. I feel a little bit disappointed.
          Reviewed November 13, 2018
          10.0
          Exceptional
          Lee from Malaysia
          Business traveler
          Deluxe
          Stayed 2 nights in October 2018
          Strategic Location”
          The hotel is in strategic location. The room is very clean and the staff is very nice. Will come back again to stay.
          Reviewed November 13, 2018
          8.0
          Excellent
          Catherine from Switzerland
          Solo traveler
          Superior
          Stayed 4 nights in November 2018
          Very good”
          Internet did not work in the room... except at the end of the stay but no way to log in due to safety issues...
          Reviewed November 13, 2018
          6.4
          Good
          Kin from Hong Kong
          Couple
          Deluxe
          Stayed 3 nights in November 2018
          Cleanliness is the problem”
          This hotel locate in the heart of the city, opposite to a hugh shopping mall. Staffs are friendly. But.... the room was not clean. Found cockroaches in the room. Can’t accept.
          Reviewed November 11, 2018
          4.4
          LEK from Singapore
          Solo traveler
          Deluxe
          Stayed 3 nights in November 2018
          A very weathered hotel”
          The rooms were old and muggy. Called for hotel to freshen up the room but it did not help. The ventialation in the bathrooms were poor and in the morning there was a stong smell. I returned to 'cleaned' room, but found that housekeeping had left a dirty and soiled bath floor mat on my brief case which was on the chair. The check out staff however was alert to note that I had left something in the room and brough it down promptly.
          Reviewed November 09, 2018
          7.2
          Very good
          Liau from Malaysia
          Family with teens
          Superior
          Stayed 2 nights in November 2018
          Good location, poor maintenance ”
          This is my fifth stay in this hotel and i am really disappointed with the hotel maintenance this time. The minute i entered the room, i could smell a very disgusting odour coming from the toilet. The smell was really unbearable and most probably coming from the sink or toilet bowl. Next was the house keeping. We were expecting two mineral water bottles replacement coz we were staying in a twin bedroom for 2 nights. Eventhough we consumed one bottle only the first night, it doesn't mean we don't drink the next day. Yet we only got one bottle replacement. No coffee sachets replacement at all and the rubbish bin was left unattended. The bed lights were malfunctioned eventhough the handyman did try to fix it. Overall.. Very disappointed but yet the staff at the counter are friendly and efficient. Hope the hotel management board could something about this.
          Reviewed November 07, 2018
          6.0
          Edmund from Malaysia
          Business traveler
          Standard Twin
          Stayed 1 night in October 2018
          Location is good”
          Hotel located near to shopping malls. Room size is ok. Cleanliness is good but the furniture look a bit worn out. Breakfast varieties are acceptable unless you are a picky eater.
          Reviewed November 07, 2018
          8.4
          Excellent
          chik from Hong Kong
          Group
          Superior
          Stayed 4 nights in October 2018
          great location”
          great location shopping mall just 1 mins away, the hotel is clean n staffs are helpfully the jetty is 10mins nearby ,which u can take the boat to islands around
          Reviewed November 04, 2018
          8.0
          Excellent
          Brendalyn from Philippines
          Group
          Family Room
          Stayed 3 nights in October 2018
          Not so many issues at all... ”
          Pros: - 24hours reception - fast check in/out process - staffs are all polite and accommodating - spacious room - buffet breakfast is just fine - provides toiletries - great location to have a city tour - near to jesselton point if you plan to do island hopping The only problem we had experienced was the the shower area. The drainage seemed to be clogged as the water drained so slow.
          Reviewed November 02, 2018
          6.4
          Good
          TEO from Malaysia
          Group
          Standard Twin
          Stayed 4 nights in October 2018
          ok”
          ok
          Reviewed October 29, 2018
          6.4
          Good
          TEO from Malaysia
          Group
          Deluxe
          Stayed 7 nights in October 2018
          good”
          good
          Reviewed October 29, 2018
          6.4
          Good
          TEO from Malaysia
          Group
          Junior Suite
          Stayed 7 nights in October 2018
          good”
          good
          Reviewed October 29, 2018
          6.8
          Good
          TEO from Malaysia
          Group
          Superior
          Stayed 3 nights in October 2018
          good”
          good
          Reviewed October 29, 2018
          10.0
          Exceptional
          tevin from Singapore
          Couple
          Standard Twin
          Stayed 1 night in September 2018
          awesome location”
          top location,early check in, good breakfast... overall impressed
          Reviewed October 29, 2018
          7.6
          Very good
          April from Philippines
          Family with young children
          Deluxe
          Stayed 3 nights in December 2017
          Good”
          location at the heart of the city and jetty for island hopping as well as food resto nearby
          Reviewed October 10, 2018
          5.6
          hyesung from South Korea
          Family with young children
          Superior
          Stayed 1 night in October 2018
          LATE CHECK IN - BEFORE GOING TO GAYA ISLAND”
          KK LATE Check in NEAR JESELTON POINT SHOPPING MALL IS CLOSE NOT BAD BREAKFAST BUT SMELLY AND NOT CLEAN
          Reviewed October 10, 2018
          Thank you for staying with us and appreciate of your feedback!
          Responded November 07, 2018
          Gaya Centre Hotel
          10.0
          Exceptional
          Lee from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in October 2018
          Good service hotel”
          Our room had been upgraded due to their rooms is full. The room is very clean and the staffs is very nice. The most important is the location is very strategic. You can find anything when you stay here since the shopping mall is just in front of the hotel.
          Reviewed October 10, 2018
          8.8
          Excellent
          Lee from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in October 2018
          Strategic location”
          The location is good. You can find shopping mall, restaurant and etc near this hotel. The room and toilet is very clean .
          Reviewed October 10, 2018
          Thank you for staying with us and appreciate of your feedback!
          Responded November 07, 2018
          Gaya Centre Hotel
          8.4
          Excellent
          mario from Malaysia
          Couple
          Superior
          Stayed 1 night in October 2018
          Best location”
          Located in the heart of the City and just next door to Suria Sabah. Our room was even upgraded to King size bed and ocean view. Thanks for that! Breakfast was better than most 3 star hotels around.
          Reviewed October 10, 2018
          12345
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