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GBW Hotel
GBW Hotel
GBW Hotel
GBW Hotel
GBW Hotel
GBW Hotel
GBW Hotel

Removed from saved list

7.6

Very good

12,749 reviews

12,749 reviews

Housekeeping275
Breakfast183
View89
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
R&F Mall

190 m

Merlin Tower

430 m

Jalan Wong Ah Fook

470 m

Meeting Point

490 m

Popular Book Store

590 m

Popular landmarks
Johor Bahru City Square

600 m

Angry Birds Activity Park

690 m

Arulmigu Sri Rajakaliamman Glass Temple

1.1 km

Johor Zoo

1.4 km

Sultan Abu Bakar State Mosque

2.0 km

Closest landmarks
Tourist Information Centre

310 m

Sultan Iskandar Complex Customs

350 m

UOB Bank @ Bandar Johor Bahru

390 m

CIMB Bank @ Jalan Tun Abdul Razak

460 m

Eon Bank @ Jalan Tun Abdul Razak

470 m

GBW Hotel

No 9R Jalan Bukit Meldrum, Johor Darul Takzim, Johor Bahru City Center, Johor Bahru, Malaysia, 80300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. It's centrally located in Johor Bahru City Center only 480 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and outdoor pool on-site.

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Highlights

Located in heart of Johor Bahru

Front desk [24-hour]

Excellent breakfast

Excellent view

490 meters to public transportation

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

Breakfast [free]

Contactless check-in/out

This property is in high demand!

60 travelers have booked today.

Value for money7.9
Location rating7.9
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport12.5 km

Rooms available at GBW Hotel

Executive Queen Room
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Studio Queen Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Suite
...
  • Room size: 66 m²/710 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 77 m²/829 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Twin Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room
...
  • Room size: 68 m²/732 ft²
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Executive Suite
...
  • Room size: 80 m²/861 ft²
Enter dates to see prices

Frequently asked questions

Does GBW Hotel have a hot tub?

A hot tub is one of the facilities available at GBW Hotel.

What time is check-in and check-out at GBW Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to GBW Hotel?

A stay at GBW Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, GBW Hotel has a car park available for guests. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at GBW Hotel?

Wake up to a great buffet breakfast at GBW Hotel. Adults can enjoy breakfast offered with an additional charge of 25 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at GBW Hotel?

GBW Hotel features an on-site restaurant for your dining convenience. International cuisine is available for guests. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at GBW Hotel?

On-site venues and convenient event services make GBW Hotel an ideal choice for hosting events such as conferences and meetings.

What is the smoking policy at GBW Hotel?

GBW Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to GBW Hotel?

The closest train, metro, or bus station is Johor Bahru Sentral Railway Station, 480 m away from GBW Hotel.

What restaurants are nearby GBW Hotel?

GBW Hotel’s neighborhood is Johor Bahru City Center which includes popular restaurants such as The Grand Gem - Johor Bahru, D' Mezzanine Coffee House and Suria Restaurant.

What popular shopping places are close to GBW Hotel?

Located in the Johor Bahru City Center area, GBW Hotel is close to great shopping choices like Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near GBW Hotel?

GBW Hotel’s location in the Johor Bahru City Center neighborhood makes it close to famous attractions including Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to GBW Hotel?

GBW Hotel’s Johor Bahru City Center neighborhood also includes Lido Beach.

What popular natural sightseeing spots are close to GBW Hotel?

GBW Hotel is located within Johor Bahru City Center, which makes it conveniently close to natural sights including Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park.

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See map

Explore the neighborhood

What people love about GBW Hotel

  • 10

    Exceptional
    Cleanliness

    "Very nice and clean room!"

    Izzat

    |

    September 22, 2022

  • 8.8

    Excellent

    "Very pleasant stay in GBW hotel."

    Joanne

    |

    September 21, 2022

  • 8.4

    Excellent

    "Comfortably furnished with glass table and 3 sturdy chairs."

    PATRICK

    |

    September 21, 2022

Property ranking|Compared to 2,729 Johor Bahru properties
See all rankings
Room comfort score
7.4/10
Room size
55 sqm.
Cheapest price score
Couples review score
7.6/10
Better than
98
%
of Johor Bahru properties
Bigger than
97
%
of Johor Bahru properties
Better than
91
%
of Johor Bahru properties
Better than
90
%
of Johor Bahru properties
Overall rating:

7.6

Very good
12,749 reviews
Cleanliness
7.4
Facilities
7.3
Location
7.9
Read all reviews >
What travelers say they love:
Breakfast has good varieties and palatable too.
ZAINUDIN from Malaysia
Couple
More about GBW Hotel

More about GBW Hotel

GBW Hotel

Get the most from an urban escape in Johor Bahru when you book a room at GBW Hotel. Located right in the city center, GBW Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Ready to explore without hassle? Find yourself just 480 m away from Johor Bahru Sentral Railway Station when you stay at GBW Hotel.
Have a hassle-free trip while enjoying the services and amenities offered by GBW Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Johor Bahru. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at GBW Hotel guarantee a comfortable stay for all travelers. Some rooms at GBW Hotel are equipped with air conditioning for your convenience. Some rooms at GBW Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at GBW Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at GBW Hotel including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at GBW Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the hot tub. Start your vacation off right with a dip in the pool. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Johor Bahru during your stay at the hotel. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 590 m away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 89% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Johor Bahru.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Breakfast

795 mentions

Housekeeping

467 mentions

Swimming Pool

204 mentions

Food & Dining

163 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

D'Mezzanine Coffee House

  • Cuisine: Asian, International, Malaysian
  • Menu: Buffet, A-la-carte
Location
No 9R Jalan Bukit Meldrum, Johor Darul Takzim, Johor Bahru City Center, Johor Bahru, Malaysia, 80300
Very good
Location

7.9

Airports

  • Seletar Airport (XSP) - Singapore
    12.5 km
  • Senai International Airport (JHB) - Malaysia
    22.8 km

Public transportation

  • Johor Bahru Sentral Railway Station
    490 m
  • JB Sentral Railway Station
    520 m

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    1.1 km

Shopping

  • Johor Bahru City Square
    600 m 19 min walk

Convenience store

  • On-site

Cash withdrawal

  • ATM
    490 m
What's nearby

Popular landmarks

  • Jalan Wong Ah Fook
    470 m
  • Johor Bahru City Square
    600 m
  • Angry Birds Activity Park
    690 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.1 km
  • Johor Zoo
    1.4 km
  • Sultan Abu Bakar State Mosque
    2.0 km
  • KSL City Mall
    2.8 km
  • Danga Bay
    5.5 km
  • Paradigm Mall Johor Bahru
    11.1 km
  • Legoland Malaysia
    16.0 km

Nearby landmarks

  • R&F Mall
    190 m
  • Tourist Information Centre
    310 m
  • Sultan Iskandar Complex Customs
    350 m
  • UOB Bank @ Bandar Johor Bahru
    390 m
  • Merlin Tower
    430 m
  • CIMB Bank @ Jalan Tun Abdul Razak
    460 m
  • Jalan Wong Ah Fook
    470 m
  • Eon Bank @ Jalan Tun Abdul Razak
    470 m
  • Johor Bahru Sentral Railway Station
    490 m
  • Meeting Point
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)25 MYR

The property

  • Number of floors20
  • Number of restaurants1
  • Number of rooms 222
  • Year property opened1997
  • Most recent renovation2010
Property announcements

Guests under the age of 23 years must be accompanied by a guardian aged over 23 years.

Reviews of GBW Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.4
Facilities7.3
Location7.9
Room comfort and quality7.4
Service7.7
Value for money7.9
High score for Johor Bahru
Rating
9+ Exceptional (1,194)
8-9 Excellent (1,069)
7-8 Very Good (2,154)
6-7 Good (1,082)
<6 Below Expectation (1,511)
Time of the year
Mar - May (1,601)
Jun - Aug (1,903)
Sep - Nov (1,776)
Dec - Feb (1,730)
All guests (11,108)
All room types
All languages

Show reviews that mention 

Showing 7,010 verified guest comments
12345
10.0
Exceptional
Lynette from Philippines
Family with young children
Executive Queen Room
Stayed 1 night in July 2019

Everything is great except for the driver of the free shuttle service ”

We booked this hotel with our 11 month baby to celebrate her 11 months. Room is huge clean and check in was fast. Thanks for the help of the Indian lady who assisted us. Staff is all friendly, including room service and breakfast food was not bad.Everything is well. Except when going back home already. I called in 1030am to reception to book for the 12nn free shuttle bus service from hotel to customs. But when bus shuttle service came,. They didnt let us board as our room number dont have booking. The driver said NO! ROOM # NO BOOKING! SO everyone boarded except for us. It's 12nn and we were outside with our 11 months old baby. so until everyone boarded already they let us board. at the back! I do not know how and why our room number was not listed in the drivers list but I remember it was a guy who I spoke to at 1030am to book for us for 12nn shuttle service. Then to add to this mess, the driver drop us way pass the loading area of CITY SQUARE. imagine you have 11 month old baby.

Reviewed July 22, 2019

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10.0
Exceptional
Desmond from Malaysia
Family with teens
Studio Twin Room
Stayed 2 nights in May 2022

Safe, clean, spacious, well equipped room.”

The room is very spacious and clean. It is also very well equipped with mini kitchen, tables, chairs, dining table and bright lighting. Front desk is available 24 hours and you can check in anytime, unlike budget hotels. If you are like me having safety and cleaniness concerns with budget hotels, this is your best pick, although pricier. But I think it's well worth the money to address my concerns, especially if you are with children or elderly.

Reviewed May 16, 2022

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10.0
Exceptional
Sya from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in April 2019

Worth the stay”

This hotel are currently my most favourite hotel. The room that we got are the corner room. It was really clean and spacious. The view from our balcony was spectacular. Receptionist were very friendly and helpfull. Rooms can be directly access from the parking space. Overall we are very happy with our stay. Will sure be there again

Reviewed April 20, 2019

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10.0
Exceptional
Nor from Malaysia
Family with young children
Executive Queen Room
Stayed 1 night in November 2019

Great staff great hotel”

Arrived late at night at the hotel.Booked for executive room but given studio due to the leaking in the room with sea view (requested for sea view upon booking). Was given the opportunity to see the room 1st before confirming. And given free breakfast coupon as well. The staff take extra afford to settle the check in procedure in the lobby and sent the resit,coupon,room card etc to our room. It is a very pleasant experience since we were already so tired to go down the lobby due to travelling the whole day. good job to the staff for handling this excellently.

Reviewed December 03, 2019

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10.0
Exceptional
Radin from Malaysia
Couple
Deluxe Queen Room
Stayed 1 night in March 2020

Excellent”

The front office on duty giving me a very warm welcome, the hotel was excellent, nice and clean The upgrade me to suite on the 19th floor Breakfast was superb Location was very strategic and I just walking through the bridge to city centre Across the road was a shopping mall call R n F Will return to the same hotel if I'm in JB again

Reviewed March 09, 2020

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10.0
Exceptional
Elizabeth from Malaysia
Business traveler
Deluxe Queen Room
Stayed 1 night in June 2020

Very very nice hotel !!!”

Very very exclusive hotel. Design may be old designs but trust me the room is fantastic ! Stayed here for 14 days straight. Awesome! Just sometimes the aircond is too cold even I increased the temperature. It's okay, it's nice and comfortable to sleep.

Reviewed June 29, 2020

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10.0
Exceptional
Dayangku from Singapore
Family with young children
Executive Queen Room
Stayed 4 nights in February 2019

Value for money”

We stayed for 4 nights. The hotel was very homely & clean. Staff was friendly. They have great variety of food for breakfast. It was perfect for us. We would consider coming back to visit. Thank you & great job staff of GBW!

Reviewed February 11, 2019

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10.0
Exceptional
zaidi from Malaysia
Couple
Executive Queen Room
Stayed 1 night in October 2019

excellent”

The apartment was big, very clean, cozy and absolutely worth the money. The view from the roof is breathtaking, pool is nice.and most importantly the staff was Friendly, helpful, accommodating. Location is 6 min by foot away from the mall. 10/10 location absolutely lucky find!

Reviewed November 05, 2019

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9.6
Exceptional
Mohamad from Malaysia
Couple
Deluxe Queen Room
Stayed 1 night in March 2021

Perfect Stay”

Location : I am local to the area so I know GBW is in a prime location. Walking distance to the city and near to all the things you can do all day long be it eating or movie or strolling around bazaar karat. Love the location. Check in: Smooth, less than 5 mins. Jaya had been helpful with the whole process. I requested for a higher level room, she said no problem. And we got level 16. She tended to our needs very well. Kudos to Jaya. Room : I got the higher level that I want and the view is amazing. The disliked part is the construction site view but the hotel cant do anything about that of course. The bathroom is spacious and the amenities are complete. Took less than 30 secs for the water to turn from, freezing to warm. The wardrobe is big and I like the furniture. Cleanliness : Lobby area, spotless. Room, spotless. Good job housekeeping workers. Around the area : I just know that there are small hawker area behind the hotel the moment I exit the car park. Conveniently located and super good price. There are massive chinese hawker area too just nearby. Breakfast : Modest choices. I like the curry, taste so good. The flow of the breakfast hall is also smooth. Overall, it is not too crowded. Satisfaction : 9 out of 10.

Reviewed April 10, 2021

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10.0
Exceptional
Raymund
Solo traveler
Deluxe Room
Stayed 2 nights in November 2019

Exceptional”

It was very cozy nice clean and spacious room, they give me a room with a masterbedroom and a kitchen dining room., i asked again to change room that is only good for me. Then they give me quickly nice room. Overall Wonderful hotel.

Reviewed November 12, 2019

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10.0
Exceptional
Halimatun from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in June 2022

Good for staycation”

I stay here for short staycation with my family. My room was upgraded from duluxe to excecutive room . Although the furniture looks old, but the room is spacious and comfortable. Breakfast : for me taste is average, but u have variety of menu to choose.

Reviewed June 06, 2022

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10.0
Exceptional
Amri from Singapore
Family with young children
Studio Queen Room
Stayed 1 night in April 2022

Spacious and clean”

This hotel has been my one of my favourite, so far there is no disappointing events. Loves the spacious room, good view, and wide variety of food available. The services provided are wonderful and helpful too.

Reviewed May 02, 2022

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10.0
Exceptional
NOR from Malaysia
Couple
Executive Queen Room
Stayed 1 night in October 2019

Excellent”

Pay less but get a big room. Value for money. Behind the hotel also have a food truck food until 12.00 a.m. Convenience shop also near with hotel. But not much variety food. I asked prayer mat and iron from house keeping, but i got a bad, torn and shabby prayer mat. Iron cup board also shabby and no more sponge. House keeping staff will take the iron after 1 hour. Overall I'm satisfied. Recommend it. I will come again if I'm coming to JB.

Reviewed October 25, 2019

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10.0
Exceptional
Rafidah from Malaysia
Couple
Studio Queen Room
Stayed 1 night in November 2020

We are pkpB in Jb. This is a gift for my newly wedding sister. ”

I'm not in this time but I knw this hotel clearly. I'd stay in the hotel few years ago. & now still recommended. Now it's a gift to my sister just married on 15th Nov. I'm glad to know that she's happy & enjoy with her husband. PkpB cannot swimming. So just stay in room & bubble bath😍

Reviewed November 16, 2020

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9.6
Exceptional
Azizul from Malaysia
Family with young children
Premier Suite
Stayed 2 nights in August 2020

Cheap, clean, well maintained, large room”

For many years GBW is my favourite hotel. The carpet is soft, high quality and clean. Parking and elevators are convenient. Rooms aesthetics are well kept. Other hotels would charge more than twice the price for the room space & facilities that GBW offers. Kitchen in most rooms is something unique & useful in this hotel. The Premier Suite is the best ever value for money, the level of comfort is so high that guess would hardly want to check out. Cons, the building is quite old, some bathroom equipment doesn't work well.

Reviewed August 10, 2020

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10.0
Exceptional
azimah from Malaysia
Family with young children
Executive Queen Room
Stayed 1 night in August 2020

Hari merdeka lambat check in..3 jam”

Overall cheap on promotion. Clean and comfort. But on vacation holiday it is crowded..maybe the staff need alternative to overcome this issue and prepare extra more on holiday like merdeka day.

Reviewed September 10, 2020

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9.6
Exceptional
Cheng from Malaysia
Business traveler
Deluxe Queen Room
Stayed 1 night in August 2019

Great service and comfortable hotel. ”

Was pleasantly surprised when the receptionist told me that she had upgraded my room. Got into a bigger room with a kitchenette and a dining table. Everything works well except the faucet and shower rose in the bath. Called the telephonist and she sent he maintenance staff up to my room within 5 minutes. The issue was resolved within 15 minutes. Ample parking and lift is fast and sufficient. Breakfast is acceptable though I saw a few flies near the buffet table, the management should put an insect trap to address this. Will come back again for my next trip.

Reviewed August 22, 2019

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10.0
Exceptional
Puspavathi from Malaysia
Solo traveler
Executive Queen Room
Stayed 2 nights in June 2022

GBW is my number one choice hotel at JB ”

Enjoyed the space The price is worth the money Comes with kitchen and microwave Dinning table and chairs Sofa set with tv Nice clean toilet with bath tub And a nice big room

Reviewed June 12, 2022

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9.6
Exceptional
Norazah from Malaysia
Couple
Studio Queen Room
Stayed 3 nights in June 2020

Exceptional but room of improvement”

1. The kitchen and the kettle is a little bit rusty and old. 2. The position of the TV is not strategic to me. It should be between the bed and the kitchen. The TV is quite far to watch from the bed. 3. The hotel gave complimentary essentials such as toiletries, slippers and laundry bag is given. 4. The stay for 4d and 3n is exceptionally welcoming from the staff at the frontdesk, the guards, the housekeeping and cafe staff. All of them treat us warmly. 5. The breakfast is very satisfying as the portion and taste is good. However, there could be an improvement in terms of the variety of the breakfast set offered. 6. Overall the hotel was excellent and superb! My partner and I enjoyed our time there. We look forward to have another stay there. Thank you.

Reviewed June 27, 2020

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10.0
Exceptional
Selen from Singapore
Couple
Deluxe Queen Room
Stayed 1 night in January 2020

Great & Comfortable Stay”

The hotel service was really great. We had inform that our arrival was after 9pm and guess what? The staff had on the air con in advance to make it cool before we arrived. Definitely will stay again when we come to jb and my hubby love the stay so much.

Reviewed January 25, 2020

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