Golden Sands Resort by Shangri-La Penang
Golden Sands Resort by Shangri-La Penang
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"Everything is good and perfect."

Seok J.

|

May 14, 2018

Executive Sea View - Bed Golden Sands Resort by Shangri-La Penang
Executive Sea View - Bed
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Lobby Golden Sands Resort by Shangri-La Penang
Lobby
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Interior view Golden Sands Resort by Shangri-La Penang
Interior view
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Interior view Golden Sands Resort by Shangri-La Penang
Interior view
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See map Golden Sands Resort by Shangri-La Penang
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Excellent
Location
8.5
See all 53 photos Golden Sands Resort by Shangri-La Penang
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Golden Sands Resort by Shangri-La Penang

Excellent location
What's nearby?
Excellent
From 3713 reviewsSee what guests said
8.2
/
10
Excellent facilities
8.6
Recommended by 90% of guests
Value for money7.8
Distance to city center18 km
Location rating8.5
Nearest airportPenang International Airport (PEN)
Distance to airport20.1 km
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 36 times since yesterday | 36 travelers are looking at this property right now
Executive Sea View
Executive Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 single beds or 1 king bed
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Superior
Superior
...
  • Room size: 36 m²/388 ft²
  • Nature view
  • 2 single beds or 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 66 m²/710 ft²
  • Partial sea view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Executive With Breakfast
Executive With Breakfast
...
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    Twin Room
    Twin Room
    ...
    • Shower
    • 1 sofa bed
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    Twin room - De Luxe
    Twin room - De Luxe
    ...
    • Shower
    • 1 sofa bed
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    Family room - De Luxe
    Family room - De Luxe
    ...
    • Shower
    • 1 single bed & 1 sofa bed
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Shower
    • 1 single bed & 1 sofa bed
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    Double room King bed - De Luxe
    Double room King bed - De Luxe
    ...
    • Shower
    • 1 single bed
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    Have a question for Golden Sands Resort by Shangri-La Penang?

    What people love about the property

    • "Best hotel with best location"

      Siti N.

      |

      April 16, 2018

    • "Best place to stay with kids."

      Abdul H.

      |

      April 10, 2018

    • "A great place for family with young kids."

      Ahmad F.

      |

      April 9, 2018

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    More about Golden Sands Resort by Shangri-La Penang

    More about Golden Sands Resort by Shangri-La Penang

    "It is a great, friendly, fun hotel."

    Shirley

    |

    April 26, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Great experience plus a very warm welcome."

    SITI S.

    |

    May 2, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (3713)Booking.com Reviews (3259)
    8.2
    /
    10
    Cleanliness8.2
    Facilities8.6
    Location8.5
    Room comfort and quality8.2
    Service8.3
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (3713)
    All room types
    Showing 2745 verified guest comments
    12345
    8.0
    Excellent
    Poo from Malaysia
    Family with young children
    Superior
    Stayed 1 night in November 2018
    Very good”
    Pleasant stay. Big swimming pool. But my kid more prefer beach nearby..
    Reviewed November 15, 2018
    10.0
    Exceptional
    Noor from Malaysia
    Family with young children
    Superior
    Stayed 1 night in November 2018
    Family hotel”
    Facilities available make your family relation very close. Your time will be fully spend with enjoyable family activities and moments.
    Reviewed November 14, 2018
    10.0
    Exceptional
    SOO from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in October 2018
    Clean & Nice”
    worth of money
    Reviewed November 13, 2018
    8.0
    Excellent
    Dharminder from Malaysia
    Family with young children
    Superior
    Stayed 3 nights in November 2018
    Good Hotel..but some improvement required”
    Overall, hotel is a wonderful place for a family holiday, however me and my family encountered few areas that the hotel need serious attention in order to maintain it's image / quality service: Firstly, upon my arrival at 3:00pm, 1 out of my 2 rooms were not ready. Thus all 5 of us had to bunk in in one room for almost 1 hour (after several follow-ups. Secondly, our baggage from the concierge area upon check in took almost 30 minutes to be sent up to our room. The gesture of service was good, however no one seem to be monitoring that guest luggage are sent up soonest possible after guest checked in. Thirdly, an incident gave me and my son a great shock, while we were in the 1.5M-1.3M pool, we suddenly saw a "monitor lizard" swimming across in front of us, moving from one cluster of the rocks to another cluster of rocks on the opposite end. Too bad I did not have a camera at that point of time to show this. Please do something before any guest get bitten!! Place also infested with crows
    Reviewed November 12, 2018
    4.0
    Srinisha from Malaysia
    Couple
    Superior
    Stayed 2 nights in November 2018
    Not worth the price”
    Request to combine the twin bed took more than 1 hour. Checked with the customer service staff named Ros and she simply told unsure of when the house keeping will turn up. Safe box was not working & had to be repaired. Bath tub looks really old & rusty. The only pro was the variety of choices for breakfast. Overall, it was not worth the price paid & I will definitely will never come back to this hotel.
    Reviewed November 11, 2018
    10.0
    Exceptional
    jenny from Philippines
    Family with young children
    Superior
    Stayed 1 night in November 2018
    Great Stay at my 35th Bday at Golden Sands Hotel”
    I was so happy with Ivon with her satisfactory customer service. She was so patient doing my card transaction thou there is a problem with master card.. Despite of the issue she manage it so well with a smile. I would like to commend also for the 2 staff who was working that night Nov 07,2018 (did'nt manage to get their names) 1 guy short with fair complexion, 1 girl pretty long hair bun up and she is tall."hope this help to identify them with my description".. Over all out stay was wonderful..We had outlr great time spending my 35th bday at Golden Sands Hotel. Keep it up! All the best
    Reviewed November 11, 2018
    8.0
    Excellent
    Seong from Malaysia
    Family with young children
    Executive Suite
    Stayed 2 nights in November 2018
    Short holiday with the kids”
    Had a wonderful time with the family.. The dinner buffet was the only let down though.
    Reviewed November 10, 2018
    10.0
    Exceptional
    suhairul from Malaysia
    Family with young children
    Superior
    Stayed 1 night in September 2018
    good for family vacation”
    room is spacious and kids pool is superb and fantastic. my kid really enjoyed and loved it. food have many variety. staff is nice and polite. what can i say about this hotel is perfect.
    Reviewed November 10, 2018
    10.0
    Exceptional
    Saad from Malaysia
    Family with teens
    Executive Sea View
    Stayed 2 nights in November 2018
    Excellent room and kid facilities”
    Hotel staff are friendly and efficient.
    Reviewed November 10, 2018
    10.0
    Exceptional
    SHARAH from Australia
    Family with young children
    Superior
    Stayed 3 nights in November 2018
    Good place for children”
    it has everything you need to have a great stay with children. The Malaysian food was nice. The beach was not as nice as other places but there is a great pool and kids club. nice as well to get out of the hustle of George town.
    Reviewed November 09, 2018
    8.4
    Excellent
    Gene from Philippines
    Family with young children
    Superior
    Stayed 1 night in November 2018
    children and adult will enjoy”
    Will enjoy with children
    Reviewed November 09, 2018
    9.6
    Exceptional
    Andriana from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    We had a very pleasant holiday”
    This is our first time staying at this hotel and really love it. The pool area, gardens, beach area, kids club all are making a very enjoyable experience for us. Staff are generally friendly as well. We just want to add that it’d be better to have more staff in the reception area so the queue time is shorten. We stayed near to Deepavali festive.
    Reviewed November 09, 2018
    9.6
    Exceptional
    Asmawi from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    A great escape place”
    You great staff!!! Marvelous facilities and you can meet multi cultural of people! There are lots of activities for kids and adults! And the greatest is A WALKING distance to Ferringgi Old Mosque! I love it man...we'll be back!!!
    Reviewed November 08, 2018
    6.0
    Chelvakumari from Malaysia
    Family with teens
    Superior
    Stayed 3 nights in November 2018
    Satisfactory ”
    Stayed here for 3N4D. While the place has been spruced up and refurbished there s a lot of room for improvement. Tiles in the rooms are cold and unfriendly. But compared to other similar type of hotels of the same category such as Bayview Hotel n resort this is way better. Staff are much more pleasant especially Ivon who assisted me during the check out process. Buffet breakfast could be better. The pastries were not up to mark. The place was overcrowded during my stay but somehow the staff managed to deal with it.
    Reviewed November 08, 2018
    10.0
    Exceptional
    aminolfarsa from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in November 2018
    best vacation”
    nice place n suitable for kidz
    Reviewed November 08, 2018
    7.2
    Very good
    Sook from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    The place my little girl wants to be”
    I saw this hotel from a youtube and decided to bring my 4year old girl here for the holiday. It was the adventure park which was my focus. But i was disappointed when told during check in that my girl is too young for the adventure zone. Nevertheless, there are 3 swimming pools within the resort and my girl loves the children pool. However, it was very crowded in the little pool as it was festive season. My girl loved it anyways. Not many choices for food for children if you want to order ala cart. I was informed that if i take the buffet lunch, my child eats for free. Nonetheless, a nice and reasonable spread of variety is available for breakfast. You just have to be there before 8.30a.m. otherwise, you will have to wait for breakfast. The hotel was very thoughtful too. They added a single bed in my room without my asking for it. Room is large and clean. Car park is a little far for me as I carry my sleeping child from car to room. Buggy is only available from hotel to car park.
    Reviewed November 07, 2018
    8.8
    Excellent
    Nuramirah
    Group
    Superior
    Stayed 1 night in November 2018
    Excellent”
    Best place to stay
    Reviewed November 07, 2018
    10.0
    Exceptional
    Siti from Malaysia
    Family with young children
    Superior
    Stayed 1 night in November 2018
    Strategic place, breakfast varieties and money worth”
    Pro 1. The location is very on point, near the food stalls, night market, 7eleven and even petrol pump. 2. The pool is gigantic. The splash pool which my kids enjoyed very much but no worries, there are always life guards on duty. 3. Varieties of breakfast choices. You just need to choose suitable time to have breakfast in order to avoid heavy traffic. 4. Water sport lover’s heaven. You name it! Con 1. Long que to check out. 2. Our bedroom’s floor was covered with sands all over the places. I had to make them come to vacuum it up for us. 3. Since our room is on the 1st floor, i found mosquitoes in our room. Other than that, it was a very pleasant stay and we enjoyed it very much.
    Reviewed November 06, 2018
    10.0
    Exceptional
    Zulhazmi from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in November 2018
    Nice & clean room. Good breakfast. Pools are great with excellent emphasis on safety. ”
    The room is nice & clean. Food served for breakfast are great with plenty of variety. Pools are nice with plenty of space for everyone to enjoy. Nice beach. Kids enjoy the activities at the resort so much.
    Reviewed November 05, 2018
    8.0
    Excellent
    khee from Malaysia
    Family with young children
    Superior
    Stayed 1 night in November 2018
    Need to provide nearby room for 2rooms booking, no far away from each other, different directions.”
    Incomplete toiletries supply such as laundry bag & etc, may late housekeeping cause of late check-out, we enter a room no.148 around 4pm+, the door is open, but the view is nice, we like it.
    Reviewed November 05, 2018
    12345
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