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GoodHope Hotel Kelana Jaya
GoodHope Hotel Kelana Jaya
GoodHope Hotel Kelana Jaya
GoodHope Hotel Kelana Jaya
GoodHope Hotel Kelana Jaya
GoodHope Hotel Kelana Jaya
GoodHope Hotel Kelana Jaya

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7.5

Very good

863 reviews

863 reviews

See map

7.4

Very good

Location rating score

Very good location
Popular landmarks
KL Bird Park 10.8 km
Central Market 11.7 km
Chinatown - Kuala Lumpur 11.7 km
Menara Kuala Lumpur 12.9 km
Jalan Alor 13.2 km
Pavilion Kuala Lumpur 13.7 km
KLCC - Bukit Bintang Pedestrian Walkway 13.8 km
Aquaria KLCC 13.9 km
Petronas Twin Towers 13.9 km
KLCC Park 14.1 km
Nearby landmarks
Plaza Taragon Kelana Parking Lot 60 m
Kelana Jaya Parking Lot Building 130 m
Qualitas Health 200 m
Alive Pharmacy 200 m
Surgeri Pergigian Kelana Jaya 220 m
Kelana Mall Parking Entrance 230 m
Giant Supermarket 230 m
Paradigm Mall 250 m
Klinik Uzma 340 m
KenJun Toys 350 m

GoodHope Hotel Kelana Jaya

No 4A, Jalan SS6/6 Kelana Jaya, Petaling Jaya, Kuala Lumpur, Malaysia, 47301 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Petaling Jaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Laundry service

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Kitchen

Laundry service

Restaurants

Room service

Wi-Fi in public areas

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.7
Location rating7.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport5.5 km

Rooms available at GoodHope Hotel Kelana Jaya

Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 13 m²/140 ft²
  • 1 double bed
Enter dates to see prices
Premium Double Room
...
  • Room size: 200 m²/2153 ft²
  • 1 double bed
Enter dates to see prices
Premium Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Single
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Queen/Single Suite
...
    Enter dates to see prices
    Premium Double Bed Room (No Window)
    ...
      Enter dates to see prices
      Family Suite (1 Queen Bed & 1 Single Bed)
      ...
        Enter dates to see prices

        Frequently asked questions

        How much does it cost to stay at GoodHope Hotel Kelana Jaya?

        Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

        What time is check-in and check-out at GoodHope Hotel Kelana Jaya?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

        How do I get to GoodHope Hotel Kelana Jaya?

        For those who wish to drive their own cars, GoodHope Hotel Kelana Jaya has a car park available for guests. Parking is available for an additional charge.

        What is the smoking policy at GoodHope Hotel Kelana Jaya?

        GoodHope Hotel Kelana Jaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to GoodHope Hotel Kelana Jaya?

        The closest train, metro, or bus station to GoodHope Hotel Kelana Jaya is Kelana Jaya, 1.0 km away.

        What restaurants are nearby GoodHope Hotel Kelana Jaya?

        Restaurants including Omnomnom Steamboat & Grill, BBQ Chicken and 7th Mile Kitchen are popular in GoodHope Hotel Kelana Jaya’s neighborhood which is known as Petaling Jaya.

        What popular shopping places are close to GoodHope Hotel Kelana Jaya?

        Shopping options in GoodHope Hotel Kelana Jaya’s Petaling Jaya neighborhood include Paradigm Mall, Kedai and Brain Bytes.

        What are popular attractions near GoodHope Hotel Kelana Jaya?

        Guests at GoodHope Hotel Kelana Jaya can easily visit SS4B, SS 4D/12 Park and SS 4C/18 Playground located in the Petaling Jaya area.

        What popular natural sightseeing spots are close to GoodHope Hotel Kelana Jaya?

        GoodHope Hotel Kelana Jaya’s nearby natural sights include Bukit Gasing Forest Reserve located in the same Petaling Jaya area.

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        See map

        Explore the neighborhood

        What people love about GoodHope Hotel Kelana Jaya

        • 7.6

          Very good

          "Good hotel for short trip"

          Ahmad

          |

          September 2, 2022

        • 9.2

          Exceptional
          Staff 

          "Nice hotel and good staff"

          Krishan

          |

          July 24, 2022

        • 9.6

          Exceptional
          Staff 

          "Friendly staff."

          Nanthiny

          |

          June 20, 2022

        Property ranking|Compared to 7,102 Kuala Lumpur properties
        See all rankings
        Room comfort score
        7.3/10
        Cheapest price score
        Service score
        7.7/10
        Room size
        22 sqm.
        Better than
        97
        %
        of Kuala Lumpur properties
        Better than
        97
        %
        of Kuala Lumpur properties
        Better than
        91
        %
        of Kuala Lumpur properties
        Bigger than
        91
        %
        of Kuala Lumpur properties
        Overall rating:

        7.5

        Very good
        863 reviews
        Cleanliness
        7.6
        Facilities
        6.8
        Location
        7.4
        Read all reviews >
        What travelers say they love:
        Great location and easy to get e-hailing
        Diana from Malaysia
        Business traveler
        More about GoodHope Hotel Kelana Jaya

        More about GoodHope Hotel Kelana Jaya

        GoodHope Hotel Kelana Jaya

        Never miss a single attraction in Kuala Lumpur when staying at GoodHope Hotel Kelana Jaya. Getting around in Kuala Lumpur is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine Kuala Lumpur that most travelers never see, with a stay at GoodHope Hotel Kelana Jaya -- located only 13.9 km from Petronas Twin Towers.
        At GoodHope Hotel Kelana Jaya, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Packing light is possible at GoodHope Hotel Kelana Jaya thanks to the hotel's laundry service keeping your clothes clean.
        Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
        All rooms at GoodHope Hotel Kelana Jaya are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal.
        GoodHope Hotel Kelana Jaya also provides a hair dryer and toiletries in bathrooms for select rooms.


        Dining and things to do

        A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


        Around the property

        Experience Kuala Lumpur like a true local. Don't forget to stop by Menara Kuala Lumpur located 12.8 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.


        Reasons to stay here

        Find some of the city's best deals here with rooms 97% cheaper than other options.
        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 94% of the city's other accommodations.
        Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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        Amenities and facilities
        Good
        Facilities

        6.8

        Most talked about facilities

        Housekeeping

        62 mentions

        Car Park

        20 mentions

        Internet

        14 mentions

        Food & Dining

        4 mentions

        Languages spoken

        • English
        • Malay

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Dining, drinking, and snacking

        • Kitchen
        • Restaurants
        • Room service

        Cleanliness and safety

        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Temperature check for guests and staff

        Services and conveniences

        • Air conditioning in public area
        • Daily housekeeping
        • Elevator
        • Facilities for disabled guests
        • Ironing service
        • Laundry service
        • Smoke-free property
        • Smoking area

        For the kids

        • Family room

        Access

        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Security [24-hour]

        Getting around

        • Car park [charges apply]

        Available in all rooms

        • Air conditioning
        • Coffee/tea maker
        • Desk
        • Fan
        • Free bottled water
        • Hair dryer
        • Internet access – wireless
        • Ironing facilities
        • Mini bar
        • Non-smoking
        • Satellite/cable channels
        • Shower
        • Smoking allowed
        • Wi-Fi [free]
        Location
        No 4A, Jalan SS6/6 Kelana Jaya, Petaling Jaya, Kuala Lumpur, Malaysia, 47301
        Very good
        Location

        7.4

        Airports

        • Sultan Abdul Aziz Shah Airport (SZB)
          5.5 km 24 min drive
        • Kuala Lumpur International Airport (KUL)
          42.2 km 51 min drive

        Public transportation

        • Lembah Subang
          1.0 km
        • Kelana Jaya
          1.0 km

        Hospital or clinic

        • Qualitas Health
          200 m

        Convenience store

        • 7 Eleven
          230 m

        Cash withdrawal

        • ATM
          40 m 1 min walk
        What's nearby

        Popular landmarks

        • KL Bird Park
          10.8 km
        • Central Market
          11.7 km
        • Chinatown - Kuala Lumpur
          11.7 km
        • Menara Kuala Lumpur
          12.9 km
        • Jalan Alor
          13.2 km
        • Pavilion Kuala Lumpur
          13.7 km
        • KLCC - Bukit Bintang Pedestrian Walkway
          13.8 km
        • Aquaria KLCC
          13.9 km
        • Petronas Twin Towers
          13.9 km
        • KLCC Park
          14.1 km

        Nearby landmarks

        • Plaza Taragon Kelana Parking Lot
          60 m
        • Kelana Jaya Parking Lot Building
          130 m
        • Qualitas Health
          200 m
        • Alive Pharmacy
          200 m
        • Surgeri Pergigian Kelana Jaya
          220 m
        • Kelana Mall Parking Entrance
          230 m
        • Giant Supermarket
          230 m
        • Paradigm Mall
          250 m
        • Klinik Uzma
          340 m
        • KenJun Toys
          350 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out until12:00

        The property

        • Number of rooms 73
        • Room voltage220
        • Year property opened2011

        Reviews of GoodHope Hotel Kelana Jaya from real guests

        Provided by verified guests of Agoda
        7.4
        /
        10
        Cleanliness7.6
        Facilities6.8
        Location7.4
        Room comfort and quality7.3
        Service7.7
        Value for money7.7
        High score for Kuala Lumpur
        Rating
        9+ Exceptional (47)
        8-9 Excellent (54)
        7-8 Very Good (122)
        6-7 Good (76)
        <6 Below Expectation (109)
        Time of the year
        Mar - May (90)
        Jun - Aug (118)
        Sep - Nov (101)
        Dec - Feb (99)
        All guests (671)
        All room types
        All languages

        Show reviews that mention 

        Showing 408 verified guest comments
        12345
        10.0
        Exceptional
        Viven from Australia
        Business traveler
        Deluxe Queen
        Stayed 2 nights in July 2019

        Best service . This is a hotel run with heart. We were amazed at the attentive and kind staff . ”

        The hotel staff led by Mr Mok were very kind and attentive from booking taxis, giving directions to changing rooms booking. Excellent.

        Reviewed July 15, 2019

        See room deals

        Dear Ms Vivien, Greetings from GoodHope Hotel Kelana Jaya! Thanks for staying with us and we are glad that you have a good experience with our service, the team will keep up the good job and do hope to see you in the very near future. Look forward to welcoming you back ! Regards GoodHope Hotel Team

        Responded July 16, 2019
        GoodHope Hotel Kelana Jaya
        10.0
        Exceptional
        Rahula from Malaysia
        Business traveler
        Deluxe Queen
        Stayed 1 night in December 2020

        Cleanliness ”

        Very clean room, not dusty, spacious and good shower water pressure with hot water. Clean utensils, nice air conditioning system, TV and hanger facility

        Reviewed January 05, 2021

        See room deals

        Dear Mr/Ms Rahula, We are thankful for your valuable feedback and very happy to know that you have had a pleasant stay with us. Your feedback is a GIFT to us and it can be a great reference for our potential guests to stay with us. We look forward to seeing you again Stay Healthy GoodHope Hotel Team

        Responded March 12, 2021
        GoodHope Hotel Kelana Jaya
        10.0
        Exceptional
        Ju from Malaysia
        Business traveler
        Deluxe Twin
        Stayed 2 nights in July 2019

        Great stay”

        Everything good to review, the room and bathroom I got was spacious, the fridge was humming slightly loudly, but I turned it off as I need not use it

        Reviewed July 31, 2019

        See room deals

        Dear M/M Ju, First of all, we would like to thank you for staying with us, and it is great to know that you have an enjoyable and pleasant stay with us. We appreciate your positive feedback on our room and the fridge commented shall be looked into it accordingly. Kind regards GoodHope Hotel Team

        Responded August 01, 2019
        GoodHope Hotel Kelana Jaya
        9.6
        Exceptional
        Rahula from Malaysia
        Solo traveler
        Deluxe Queen
        Stayed 1 night in August 2020

        Cleanliness”

        The Room was extremely clean Doesnt have musky smell Have windows and properly ventilated Toilet was super clean with good quality shower gel and good water pressure & heater in good working condition Very reasonable price

        Reviewed August 21, 2020

        See room deals

        Dear M/M Rahula, First of all we would like to say a BIG Thank You for taking your time to write us a review, the team is greatly motivated to learn that you have had an enjoyable stay with us. Your great comments on the Cleanliness of the room and bathroom will be conveyed to the team for thriving harder to enhance the performance to serve you better in the future. We also appreciate on your sharing with us about our products are in good order and value for money. We look forward to seeing you again. Stay Healthy GoodHope Hotel Team

        Responded October 16, 2020
        GoodHope Hotel Kelana Jaya
        10.0
        Exceptional
        Prem from Malaysia
        Family with teens
        Deluxe Twin
        Stayed 1 night in November 2021

        Best Hotel ”

        Strongly recommended. Good service and the rooms condition was good.

        Reviewed November 07, 2021

        See room deals

        Dear M/M Prem, First of all, we would like to thank you for taking your valuable time to write us a Perfect Score review especially on our good service and room cleanliness, our team is greatly motivatied and definitely we would thrive harder to serve you all again in the near future, look forward to seeing you again. Stay Safe The GoodHope Hotel Team

        Responded March 12, 2022
        GoodHope Hotel Kelana Jaya
        9.6
        Exceptional
        Zaidi from Malaysia
        Family with young children
        Family Suite
        Stayed 1 night in February 2022

        Best location”

        Nice stay because nearby to shop, restraunt and mall. Room clean and helpful staff. Thank you all..

        Reviewed February 28, 2022

        See room deals

        Dear Mr Zaidi, First of al we would like to thank you for taking your time to write us a great review and most importantly we know that you are very happy with our service and cleanliness of the room, the message has been conveyed to our team and they are really excited about it. Yes the BEST location, we are strategically located within wallking distance of many supermarkets, restaurants and malls. Look forward to seein you again in the near future. Stay Safe The GoodHope Hotel Team

        Responded March 12, 2022
        GoodHope Hotel Kelana Jaya
        10.0
        Exceptional
        Winnie from Malaysia
        Business traveler
        Deluxe Double Room
        Stayed 4 nights in October 2019

        Accommodation”

        Good hospitality provided. Helpful and friendly staff. Great experience from the stay.

        Reviewed October 19, 2020

        See room deals

        Dear Ms Winnie, First of all, we would like to say a big THANK YOU for spending your time to write us a Perfect 10 Score for our Service from the bunch of helpful and friendly staff, the team is very excited and motivated. Definitely we will thrive harder to enhance our service to serve you better in the near future, look forward to seeing you again. Stay Safe GoodHope Hotel Team

        Responded October 26, 2020
        GoodHope Hotel Kelana Jaya
        9.6
        Exceptional
        Adrian from Malaysia
        Business traveler
        Deluxe Double Room
        Stayed 2 nights in July 2019

        True Value, superb location”

        Exceeded my expectation, restaurant is near, 7e is just in front, best thing is, Paradigm Mall is very near, plus many smaller malls nearby. the hotel itself exceeded what i expect of a budget hotel. Recommended.

        Reviewed August 14, 2019

        See room deals

        Dear Mr Adrian, First of all, we would like to thank you for the positive feedback and glad that you have an enjoyable stay with us. We do look forward to welcoming you back to our hotel in the near future and thanks for staying with us. Kind regards GoodHope Hotel Team

        Responded August 31, 2019
        GoodHope Hotel Kelana Jaya
        9.2
        Exceptional
        Vu from Vietnam
        Solo traveler
        Deluxe Queen
        Stayed 1 night in January 2020

        Room is clean and nice with cheap price. Staff is also well behave”

        The only minus point is internet signal is very slow. A few time stay it still unchanged while it is quite cheap to up grade the internet. Good price for a good hotel

        Reviewed January 15, 2020

        See room deals

        Dear M/M Vu, First of all, we would like to thank you for writing us a good review on our room cleanliness and staff providing good service. We have taken note on the challenges of WIFI and will take this into consideration with the management for further improvement. We look forward to welcoming you back to our hotel in the near future. Kind regards GoodHope Hotel Team

        Responded February 08, 2020
        GoodHope Hotel Kelana Jaya
        9.6
        Exceptional
        Nanthiny from Malaysia
        Couple
        Deluxe Queen
        Stayed 1 night in June 2022

        Exceptional”

        Clean. Worth for money. Friendly staff. Finding for parking space is difficult here. 7Eleven, restaurant and some other shops are very near (walking distance).

        Reviewed June 21, 2022

        See room deals

        9.6
        Exceptional
        Zaidi from Malaysia
        Family with young children
        Deluxe Twin
        Stayed 1 night in February 2022

        Best location”

        Excellent service and room.. Nearby to all food shop and mall..

        Reviewed February 27, 2022

        See room deals

        Dear Mr Zaidi, First of al we would like to thank you for taking your time to write us a great review and most importantly we kow that you are very happy with our service and room, the message has been conveyed to our team and they are really excited about it. Yes the BEST location, we are strategically located within wallking distance of many supermarkets, restaurants and malls. Look forward to seein you again in the near future. Stay Safe The GoodHope Hotel Team

        Responded March 12, 2022
        GoodHope Hotel Kelana Jaya
        9.2
        Exceptional
        RAYMOND from Malaysia
        Couple
        Deluxe Queen
        Stayed 3 nights in July 2019

        The booking for Good Hope Hotel made on line are better than OYO .OYO on line customer service bad”

        Good Hope Staff more professional than OTO 156. The online customer service for OYO is horrible.Unprofessional. I like Good Hope

        Reviewed July 28, 2019

        See room deals

        Dear Mr Raymond, First of all, we would like to thank you for staying with us. Your positive feedback on our professionalism as a hotelier has greatly motivated us. We will definitely continue to do our best for our guests and once again thank you for the compliments and do look forward to welcoming you back to GoodHope hotel in the near future. Kind Regards GoodHope Hotel Team

        Responded August 01, 2019
        GoodHope Hotel Kelana Jaya
        9.2
        Exceptional
        Gengga from Malaysia
        Family with young children
        Deluxe Twin
        Stayed 1 night in May 2022

        Exceptional”

        Place quite convenient. Nearby to many shops. Parking a bit difficult. Night time a bit dark so for solo lady travellers have to keep a look out

        Reviewed May 07, 2022

        See room deals

        Dear Ms Gengga, First of all we would like to thank you for taking your time to give us a high scoring for your stay with us. Yes indeed our hotel is located at a very strategic location wherre is accessable to many restaurants, convenient shops and malls. Your constructive comments have been taken note for improvement. We do look forward to welcoming you back again in the near future, GoodHope Hotel Team

        Responded May 21, 2022
        GoodHope Hotel Kelana Jaya
        9.2
        Exceptional
        mohammad from Malaysia
        Family with young children
        Deluxe Queen
        Stayed 1 night in August 2019

        Overall ok.. ”

        Not enough parking lot nearby..

        Reviewed September 02, 2019

        See room deals

        Dear Mr Mohammad, Thanks for taking your time to write us a review, we have taken note on your comments and your positive feedback with a high score is a special GIFT to us and we really appreciate it, we look forward to welcoming you back to our hotel in the near future. Kind regards GoodHope Hotel Team

        Responded September 13, 2019
        GoodHope Hotel Kelana Jaya
        8.4
        Excellent
        BEH from Malaysia
        Business traveler
        Deluxe Queen
        Stayed 1 night in April 2019

        what you paid is what you get”

        what you paid is what you get, don't assume you will get 5 star service and facilities if you are paid 2 star rate. at least this hostel still provide 2 pack of coffee, shampoo, TV, good conditioned air-con, and water heater.

        Reviewed May 02, 2019

        See room deals

        8.4
        Excellent
        Syuhadah from Malaysia
        Solo traveler
        Deluxe Queen
        Stayed 2 nights in September 2019

        Affordable stay”

        Affordable stay. Near public transport. Near MCD and hypermarket & mall. But the room have musty odor. I think its from the blanket. My last night was interrupted by noisy guest untill 4am!!! No staff attend or do something.

        Reviewed September 17, 2019

        See room deals

        Dear M/M Syuhadah, First of all we would like to thank you for taking your time to write us a review, your comments have been taken note of, we will definitely look into the matter seriously and to further improve on it. Thanks for your positive feedback on our surrounding amenities as well. We apologize too on the noise which had affected your sleep and would convey the message to night duty staff be more alert so we could take action accordingly. We do look forward to welcoming you back to our hotel in the near future. Kind regards GoodHope Hotel Team

        Responded September 29, 2019
        GoodHope Hotel Kelana Jaya
        8.0
        Excellent
        Kalsom from Malaysia
        Couple
        Deluxe Queen
        Stayed 1 night in December 2019

        Simple and practical, with excellent honest service!”

        Stayed here for one night for a simple stay over. Although parking was a bit limited but, didnt have a problem getting one during my stay. Room was simple and practical. Although they were having a piping problem that day, it was resolved relatively quick with a good follow up by the staff, which i appreciate much. I would like to express my gratitude for the commendable honest and efficient staff services, when i left something behind in the room, they were quick to keep it safe for me.. Much thanks..

        Reviewed December 27, 2019

        See room deals

        Dear M/M Kalsom, We are happy that you have a pleasant experience during your stay with us and thank you for taking your time to write us a great review. Yes, indeed honesty is the best policy for the team members working here, we will convey the message to Hakim who actually found your item after your departure. We have also noted on your positive comments on how they did a service recovery during your stay with us. Once again we thank you for staying with us and look forward to welcoming you back to our hotel in the near future. Kind regards GoodHope Hotel Team

        Responded December 28, 2019
        GoodHope Hotel Kelana Jaya
        9.2
        Exceptional
        mohammad from Malaysia
        Family with young children
        Deluxe Double Room
        Stayed 1 night in August 2019

        Exceptional”

        lack of car parking space

        Reviewed September 04, 2019

        See room deals

        Dear Mr Mohammad, Thanks for writing us a review and your feedback has been taken note of, we are happy that you have given us a positive high score during your stay with us and we really appreciate it as it is a GIFT to us! We look forward to seeing you again soon. Kind regards GoodHope Hotel Team

        Responded September 13, 2019
        GoodHope Hotel Kelana Jaya
        7.6
        Very good
        John from Australia
        Solo traveler
        Deluxe Double Room
        Stayed 8 nights in June 2019

        A good hotel in KL”

        I was disappointed on two counts: Firstly, Agoda SHOULD have informed FOREIGNERS that there is an ADDITIONAL RM 10.00 /night tax plus a RM50.00 deposit. This extra came as a surprise, because I had placed the amount that Agoda had informed me, in an envelope of RM, only to find out that more was needed, which meant having to get more money in RM from my wallet. Secondly, although the room was clean, there were NO POWER outlets beside the bed, and staff did seem cooperative, when I requested an extension lead to tap power from the foot of the bed, to achieve my aim. In the end, I asked for the bed to be turned around, to access the power that I needed. In addition, although the bathroom was clean, there were no power outlets in the bathroom either, for electric razors and toothbrushes, so I had to buy manual razors and toothbrush from a distant GIANT store, because the conveniently located 7-Eleven store was expensive.

        Reviewed July 01, 2019

        See room deals

        Dear Mr John, Greetings from GoodHope Hotel ! First of all, we would like to thank you for your positive feedback " A good hotel in KL ", we are truly motivated and feel great ! Certainly we will as well look into the constructive feedback pertaining to the tourism tax which we had worked out with AGODA to be stated just below the price offered before booking. We would look into the power point challenges with our Engineering team to further enhance our product. Once again we thank you for the good review on the Cleanliness of our room, we will convey the message to our housekeeping team as well. Regards GoodHope Hotel Team

        Responded July 04, 2019
        GoodHope Hotel Kelana Jaya
        8.0
        Excellent
        Gengga from Malaysia
        Couple
        Deluxe Twin
        Stayed 1 night in May 2022

        Very good”

        Overall stay was good. Location is very convenient as everything is nearby. Parking could be a hassle as there are limited lots. Need to do a bit of maintenance because place to hang the clothes was missing. Reception area need to look a bit brighter to give a good ambience

        Reviewed May 30, 2022

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        Dear Ms Gengga, Thanks for staying with us and taking your valuable time to write us a review. We have taken note on your constructive feedback and will look into it accordingly.We look forward to seeing you in the near future. Stay Safe GoodHope Hotel Team

        Responded May 31, 2022
        GoodHope Hotel Kelana Jaya
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