Grand Continental Kuching Hotel
Grand Continental Kuching Hotel
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9.2
Exceptional

"The staff were friendly"

RAWAHAH

|

September 17, 2017

Bed Grand Continental Kuching Hotel
Bed
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Lobby Grand Continental Kuching Hotel
Lobby
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Lobby Grand Continental Kuching Hotel
Lobby
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Interior view Grand Continental Kuching Hotel
Interior view
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Very good
Location
7.3
See all 6 photos Grand Continental Kuching Hotel
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What guests are saying:
Good location, worth for money
suciaftri A. from Malaysia
Couple
The breakfast, great.
nurfaizah from Malaysia
Family with young children
I love the food . Can't wait to try the high tea.
Zuraini from Malaysia
Business traveler
staff were super friendly.
MILDRED from Malaysia
Family with young children
They give me early check in and late check out. Recommended for all travelers. Nice bed and good sleep. The only thing the food not so delicious to me but still okay. Will come again next time.
nurul from Malaysia
Business traveler
Overall ok
Rashpal from Malaysia
Business traveler
A great place with perfect location & value for money & friendly staff too.
Vissica from Malaysia
Group
Got a free upgrade to a suite! :) Friendly staff
Navkiran from Malaysia
Solo traveler

Grand Continental Kuching Hotel

Very good location
- 60 meters from city center
- What's nearby?
Very good
From 1572 reviewsSee what guests said
7.4
/
10
Very good service
7.7
Recommended by 89% of guests
Value for money7.7
Distance to city center1. Km
Location rating7.3
Nearest airportKuching International Airport (KCH)
Distance to airport7.5 km
  • Airport transfer

  • Located in heart of Kuching

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday
Premium Room
Premium Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Triple - 3 Single Beds
Deluxe Triple - 3 Single Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 3 single beds
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Suite - 1 Bed Room
Suite - 1 Bed Room
...
  • Room size: 64 m²/689 ft²
  • River view
  • 1 king bed & 1 king bed
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Deluxe Double
Deluxe Double
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe (Twin beds)
Deluxe (Twin beds)
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Ladies Twin Bed Room
Ladies Twin Bed Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 single bed and 1 king bed
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Standard Queen Room
Standard Queen Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
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Deluxe - Hot Deal
Deluxe - Hot Deal
...
  • Room size: 30 m²/323 ft²
  • City view
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Standard
Standard
...
  • Shower and bathtub
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Have a question for Grand Continental Kuching Hotel?

What people love about the property

  • 8.0
    Very good

    "Room spacious."

    N.Atiqah

    |

    July 9, 2017

  • 8.0
    Very good

    "Service IS GOOD"

    Woo

    |

    March 23, 2017

  • 10.0
    Exceptional

    "The employees are user-friendly and easy to approach."

    Josephine K.

    |

    December 27, 2016

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More about Grand Continental Kuching Hotel

More about Grand Continental Kuching Hotel

8.8
Excellent

"Staff is helpful."

N.Atiqah

|

March 31, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.8
Excellent

"This hotel is great to begin with and comfortable."

ARZAHAR

|

August 30, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1572)Booking.com Reviews (561)
7.4
/
10
Cleanliness7.4
Facilities7.3
Location7.3
Room comfort and quality7.5
Service7.7
Value for money7.7
Provided by verified guests of Agoda
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All guests (1572)
All room types

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Showing 1105 verified guest comments
12345
8.8
Excellent
Syazwani from Malaysia
Couple
Deluxe (Twin beds)
Stayed 2 nights in December 2018
Value for money”
Although the hotel looks old and dodgy from the outside but its amenities and service is ok. Just one problem the pathway to the hotel room smells a bit musky and we ask for a non smoking floor but i still can smell cigarette smoke from the other room.
Reviewed December 24, 2018
Dear Syazwani, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with the rest of the Service Team, and we are all very appreciative of your kind words. Your views are duly noted and rest assured, we have taken the necessary actions to rectify some of the shortcomings that were highlighted. Ms. Syazwani, we hope that the shortcomings will not deter you from staying with us again as we wish to continue being your preferred hotel here in Kuching. We do look forward to another opportunity to welcome you back to our hotel soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded December 27, 2018
Grand Continental Kuching Hotel
5.2
Sadali from Malaysia
Couple
Deluxe Double
Stayed 4 nights in January 2019
Above average”
1. Wifi signal was very poor . 2. Room aircon very warm.
Reviewed January 15, 2019
Dear Sadali,Warm greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your feedback on Wi-Fi signal and aircond in the room are duly noted. We hope that the above shortcoming will not deter you from staying with us again as we wish to continue being your preferred hotel here in Kuching. Until then, best regards from All of Us @ Hotel Grand Continental Kuching!
Responded January 17, 2019
Grand Continental Kuching Hotel
6.8
Good
Kait from Malaysia
Family with young children
Deluxe Double
Stayed 4 nights in December 2018
Generally Okay!”
Deluxe Family room - comes with 1 x king + 1 x single bedded and still ample space. Check-in staff friendly with smile. Staff at the lobby also welcoming throughout our stay. No in-room safe but easily be taken care at lobby's safe deposit(complimentary). I must mentioned the ventilation in the bathroom is not working throughout my 4 nights stay. Verbal feedback to house keeping but get no reply. But we are okay without it too. Keep it up.
Reviewed December 22, 2018
Dear Chai KC, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. Your feedback on the bathroom exhaust fan is noted and rest assured that we have taken necessary action to rectify it. We do look forward to another opportunity to welcome you back to our hotel soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded December 23, 2018
Grand Continental Kuching Hotel
8.0
Excellent
Tiffany from Australia
Couple
Deluxe Double
Stayed 1 night in January 2019
Friendly staff always ready to assist”
Lovely rooms, friendly staff. No fitness centre or gym but a nice pool. Restaurant serves delicious food and has a lovely ambiance. Will happily stay here again
Reviewed January 06, 2019
Dear Tiffany, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. Your kind words on our friendly staff, lovely room, food and lovely ambiance are highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. We do look forward to another opportunity to welcome you back to our hotel soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching!
Responded January 07, 2019
Grand Continental Kuching Hotel
7.6
Very good
Izzatul from Malaysia
Group
Deluxe Double
Stayed 1 night in January 2019
Very good”
Everything is good and I like the view from my room.
Reviewed January 18, 2019
9.2
Exceptional
MOHD from Malaysia
Family with young children
Deluxe Double
Stayed 2 nights in October 2018
Exceptional”
This is my 4th time stay at The Continental Hotel. I was happy during my 3d2n stay here. Booked deluxe room via agoda, but received family due to room fully booked. Most welcome by their staff. Very kind, friendly and helpful especially the bell boy, Mr Robert. The location 3 minute drive to waterfront. Lots of parking space. The room is big, clean and tidy also the bathroom. Given 1 king bed and 1 single bed. Completed with hair dryer, iron, iron board, tv, and table. However, the air conditional is not cool enough during the day but okay in night. The tv channel also not clear. Hopefully they will solve and improve the problem. There is swimming pool for adult but neither for kids. Breakfast is average and quit tasteful. Value for money. Recommended for family, couple or personal.
Reviewed October 08, 2018
Dear Mr. Mohd, Warm greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with the rest of our Service Team and Mr. Robert, and we are all very appreciative of your kind words which will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. Your feedback on the TV channel & room aircond are duly noted and rest assured, we are taking the necessary actions to rectify some of the shortcomings that were highlighted. Mr. Mohd, we are pleased to inform that our Premium Rooms are now fully equipped with modern bathroom fittings like rain-shower and other in-room amenities. For your future visits, please request for our Premium Rooms, which are located on the highest floor of the hotel. Best wishes from all of us at Hotel Grand Continental Kuching and we look forward to serving you again in the near future.
Responded October 09, 2018
Grand Continental Kuching Hotel
10.0
Exceptional
baljit from Malaysia
Business traveler
Family Room
Stayed 4 nights in July 2018
Great place”
Love everything about this hotel. only to highlight that the pool was pretty dirty when i went for a swim, There were presence of non hotel resident in the pool area when it's clearly written no outsiders are allowed. Hope the management would be more thorough in the cleanliness. would recommend anyone to stay at this place
Reviewed July 26, 2018
Dear Baljit, Warm reetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with all of the our Team. Your comment on the swimming pool is duly noted and rest assured, we have taken the necessary actions to rectify it. Baljit, we do look forward to another opportunity to welcome you and your loved one back to Kuching soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded September 14, 2018
Grand Continental Kuching Hotel
10.0
Exceptional
Clifton from United Kingdom
Couple
Family Room
Stayed 7 nights in December 2018
Great value and great locations”
Very clean and all facilities were of a very good standard. The breakfast is excellent. Car parking in the basement is great. Close to the centre
Reviewed December 31, 2018
Dear Clifton, Warm greetings from Kuching! Thank you for taking the time to provide feedback on your recent stay with us. Your kind words on our room cleanliness & facilities, parking and breakfast are much appreciated as it will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. We do look forward to another opportunity to welcome you back to Kuching soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded January 07, 2019
Grand Continental Kuching Hotel
10.0
Exceptional
sherry from Malaysia
Group
Family Room
Stayed 3 nights in December 2018
Exceptional”
Friendly staff, clean room with nice view....
Reviewed December 29, 2018
Dear Sherry, Warm greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with all of our Team members, and we are all very appreciative of your kind words on the friendly staf and clean room as this will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. Sherry, we do look forward to another opportunity to welcome you back soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded January 07, 2019
Grand Continental Kuching Hotel
10.0
Exceptional
EMIE from Malaysia
Couple
Deluxe (Twin beds)
Stayed 1 night in November 2018
GREAT HOTEL”
Our hotel was good.
Reviewed December 23, 2018
Warm greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. We do look forward to another opportunity to welcome you back to our hotel soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded January 07, 2019
Grand Continental Kuching Hotel
9.6
Exceptional
Farhana from Malaysia
Group
Family Room
Stayed 3 nights in December 2018
staffs are excellent”
i'm satisfied staying in this hotel. the facilities is incredible. had iron, fridge and the room is bright. didn't need to use light too much. the breakfast was good except maybe can add more varieties. the most important, the staffs are very helping and friendly from welcoming person, deskcounter, waiter and housekeeping lady. keep the good job!!
Reviewed December 16, 2018
Dear Farhana, Warm Greetings from Hotel Grand Continental Kuching. Good Day. We hope this note finds you well. I would firstly like to thank you for dropping us a review and making us your choice of accommodation and time exploring some of the major hotspot. We are most glad that your stay with us and in Kuching was an enjoyable one. We appreciate on your comments and good to know that the overall breakfast was up to your expectation and on clean rooms.Your comments shall be shared with all team members so as to encourage them to perform even better and that their efforts are appreciated. We hope to be able to welcome you back to our property Kuching or any of our group of Hotels as our esteemed guest in the near future.Have a pleasant week ahead and we look forward to your next visit.
Responded December 18, 2018
Grand Continental Kuching Hotel
6.4
Good
SURIATI from Malaysia
Couple
Stayed 1 night in April 2018
Quite ok”
I am the local and staying in this hotel just for the fun of it. The location is not really close to tourist attractions unless you have your own transportation. But of course now you can hop on grabcar anytime. The hotel itself is quite old, so as the furniture. It is quite ok for the price thou
Reviewed November 22, 2018
Dear Suriati, Warm greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind words on experience during your stay will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. Until then, best regards from All of Us @ Hotel Grand Continental Kuching!
Responded November 23, 2018
Grand Continental Kuching Hotel
8.4
Excellent
Theresa from Malaysia
Couple
Deluxe Double
Stayed 2 nights in July 2018
3rd time staying”
Good value for money... Swimming pool is enough for me... Breakfast choice is acceptable... bathroom with bathtub is my priority.. good view from my room... A lil bit disappointed with some of the guests who smoked at the elevator... Not responsible at all...
Reviewed July 13, 2018
Dear Theresa, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. Your feedback on the guest who smokeed in the liftis noted and rest assured that we have taken necessary action to improve and avoid this thing happen again. We do look forward to another opportunity to welcome you back to our hotel soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded July 18, 2018
Grand Continental Kuching Hotel
8.8
Excellent
AWANG from Malaysia
Couple
Deluxe (Twin beds)
Stayed 2 nights in June 2018
Value For Money”
The rate is really value for money. The room is so spacious. There is also swimming pool on level 3. And the parking lot is free! The only downside I have if the bulb light on the room is not functioning, made the room too dark. Other than that, the furniture in this hotel seems come from 1990s era. Maybe a little upgrade will be nice. But overall, the full stars of my review go to "value for money". :P
Reviewed June 18, 2018
8.4
Excellent
RADIAH from Malaysia
Couple
Stayed 2 nights in April 2018
AWESOM”
AT THIS TIME IM NOT HAPPY TO STAYING HERE BECAUSE, AT THE 1ST NIGHT, OUR ROOM AIRCOND NOT COLD AND THE ROOM IS VERY NOISY AND SMALL. THE PROPERTY GIVED US THE ROOM INFRONT OF LIFT AND THIS IS MAKE ME DISAPPOINTED. ACTLY, I LIKE THIS HOTEL BUT FOR THIS TIME IM NOT HAPPY AND FEEL NOT VALUE FOR MY MONEY. THANKS
Reviewed April 10, 2018
Dear Radiah, warm greetings from Hotel Grand Continental Kuching! Thank you for taking your time to write your review. We will look into your case seriously. Thank you.
Responded April 13, 2018
Grand Continental Kuching Hotel
8.4
Excellent
Livishanti from Malaysia
Couple
Deluxe Double
Stayed 3 nights in September 2018
Great Hospitality”
Front desk staff was extremely helpful and friendly.
Reviewed January 08, 2019
Dear Livishanti, Warm greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with the rest of my front desk Team, and we are all very appreciative of your kind words which will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. We do look forward to another opportunity to serve you again soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching!
Responded January 09, 2019
Grand Continental Kuching Hotel
8.0
Excellent
Jose from Philippines
Couple
Stayed 3 nights in August 2018
Value for money”
The Hotel looks very old, but the facilities are clean and the staffs are very accommodating to our needs. Our room is very spacious and has a bathtub, which we found quite nice for its price range. Overall we recommend this hotel and would go back whenever got the chance to stay in Kuching again.
Reviewed September 08, 2018
Dear Jose, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review on our helpful staff is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. We do look forward to another opportunity to welcome you and your loved ones back to our hotel soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
Responded September 14, 2018
Grand Continental Kuching Hotel
6.0
Giofinny from Malaysia
Couple
Stayed 3 nights in August 2018
Doesnt fit the hotel price”
Wifi were really bad. Keep disconnected. It is bad enough the tv didnt have enough entertaining channel at least improve the internet. Furniture were old. Give 1 more extra big pillow would be nice. Soundproofing were really bad, can hear vehicle outside every night, cant get good sleep. The only good thing are the staff, polite and really helpfull when ask for things. Overall wont recommend. Budget hotel will be better and i believe there is more better hotel with the same price range here
Reviewed September 03, 2018
Dear Giofinny, Warm greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind words on our service staff will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. As for your feedback on Wi-fi is duly noted and we are in the proces of iproving the signal and the connection for our internet service . We hope that the above shortcoming will not deter you from staying with us again as we wish to continue being your preferred hotel here in Kuching. Until then, best regards from All of Us @ Hotel Grand Continental Kuching!
Responded September 05, 2018
Grand Continental Kuching Hotel
4.8
Lim from Malaysia
Business traveler
Stayed 2 nights in August 2018
Not worth it”
For a price which is more expensive than other hotels in Kuching, there is no breakfast provided for All types of rooms. Besides that, the room looks old and stuffy. Location is good (city centre) and there is a basement parking for customers who come with their own cars. For travellers without cars, good luck finding nearby shop for amenities and food.
Reviewed August 26, 2018
Dear Lim, Warm greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. For your boking, I had checked through Agoda.com and found out that you had select the Standard Queen room without breakfast. It is not all the room is with out breakfast but it is depending on the guest it self to select the suitable package which is with or with out breakfast. We do look forward to another opportunity to serve you again soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching!
Responded August 28, 2018
Grand Continental Kuching Hotel
9.2
Exceptional
David
Solo traveler
Stayed 9 nights in July 2018
Great Value Hotel”
This hotel is not the newest, it does not have the best facilities however it does have charm in abundance. The staff are wonderfully friendly, the rooms are huge and well soundproofed and the hotel was kept immaculately clean. It is excellent value for money and a short 10 minute walk to the waterfront. I loved my stay here and wouldn't hesitate to visit again.
Reviewed August 14, 2018
Dear Mr. David, Warm greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with the rest of our Service Team, and we are all very appreciative of your kind words which will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. We do look forward to another opportunity to serve you again soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching!
Responded September 05, 2018
Grand Continental Kuching Hotel
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