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Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel

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8

Excellent

301 reviews

301 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Durbar Hall Ground

250 m

Maharashtra Super Market

280 m

Maharaja College Grounds

350 m

Shiva Temple

370 m

Ernakulathapan ground

420 m

Popular landmarks
Mattancherry

3.1 km

Paradesi Synagogue

3.2 km

Jew Town

4.2 km

Kerala Folklore Museum

4.5 km

Kerala Kathakali Centre

4.5 km

Closest landmarks
Susrusha Nursing Home, Cochin

160 m

Durbar Hall Paid Car Parking

290 m

Mandoli Medicals

350 m

Soman's Dental Speciality Clinic

380 m

General Hospital Ernakulam

400 m

Grand Hotel

M.G. Road, Ernakulam, Ernakulam, Kochi, India, 682011 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ernakulam part of Kochi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chinese Fishing Nets. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Kochi

Front desk [24-hour]

Airport transfer

290 meters to public transportation

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Breakfast [free]

Bar

Your dates are popular among travelersUsers are booking a place in Kochi every 19 minutes on Agoda.com
Value for money8.0
Distance to city center2.00 Km
Location rating8.5
Nearest airportCochin International Airport (COK)
Distance to airport23.4 km

Rooms available at Grand Hotel

Very good
Room comfort & quality

8

Executive Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed
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Standard Room Twin
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
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Executive Single Room
...
  • Room size: 31 m²/334 ft²
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Standard Single Room
...
  • Room size: 20 m²/215 ft²
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Executive One Bedroom Room with City View
...
  • Room size: 36 m²/388 ft²
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Twin One Bedroom Room
...
  • Room size: 24 m²/258 ft²
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Suite (1 Queen Bed or 2 Twin Beds)
...
    Enter dates to see prices
    Non Active
    ...
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      Non Active
      ...
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        Double Room 2 Beds
        ...
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          Frequently asked questions

          What time is check-in and check-out at Grand Hotel?

          Check-in is from 12:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Grand Hotel?

          Grand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kochi with private transportation, the hotel can arrange both taxis or car rental.

          Is breakfast offered at Grand Hotel?

          Start your mornings right, with the continental and buffet breakfast options offered at Grand Hotel. Adults can enjoy breakfast offered with an additional charge of 1749 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Grand Hotel?

          Grand Hotel features an on-site restaurant for your dining convenience.

          What is the smoking policy at Grand Hotel?

          Grand Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to Grand Hotel?

          The closest train, metro, or bus station is Maharaja's College, 280 m away from Grand Hotel.

          What restaurants are nearby Grand Hotel?

          Grand Hotel’s neighborhood is Ernakulam which includes popular restaurants such as Side Walk Cafe, Cafe Coffee Day and Tandoor Restaurant.

          What popular shopping places are close to Grand Hotel?

          Located in the Ernakulam area, Grand Hotel is close to great shopping choices like LuLu Mall, Oberon Mall and Centre Square Mall.

          What are popular attractions near Grand Hotel?

          Grand Hotel’s location in the Ernakulam neighborhood makes it close to famous attractions including Kerala Folklore Museum, Marine Drive and Edappally Church Complex.

          What popular natural sightseeing spots are close to Grand Hotel?

          Grand Hotel is located within Ernakulam, which makes it conveniently close to natural sights including Mangalavanam Bird Sanctuary, Net Park and SagaraRani cruise terminal.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Grand Hotel

          • 8.8

            Excellent
            Staff 

            "The staff was very cordial and food they served was excellent 👌"

            Josprakash

            |

            July 30, 2022

          • 9.2

            Exceptional
            Location

            "Excellent location, room service, and food options."

            Jayagopal

            |

            June 22, 2022

          • 9.2

            Exceptional
            Cleanliness

            "It met my expectation with respect to quality, cleanliness and restaurant food"

            Kshitiz

            |

            January 10, 2021

          Property ranking|Compared to 796 Kochi properties
          See all rankings
          Room comfort score
          8/10
          Location score
          8.5/10
          Cleanliness score
          8.3/10
          Value for money score
          8/10
          Better than
          94
          %
          of Kochi properties
          Better than
          90
          %
          of Kochi properties
          Better than
          90
          %
          of Kochi properties
          Better than
          88
          %
          of Kochi properties
          Overall rating:

          8

          Excellent
          301 reviews
          Cleanliness
          8.3
          Facilities
          7.4
          Location
          8.5
          Read all reviews >
          More about Grand Hotel

          More about Grand Hotel

          Grand Hotel

          Take everything available in Kochi with a comfort stay at Grand Hotel. Go beyond the touristy and get deeper into the offerings of Kochi with a stay at Grand Hotel, located merely 5.1 km from Chinese Fishing Nets.
          Have a hassle-free trip while enjoying the services and amenities offered by Grand Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kochi.
          If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
          For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
          Equipped with handy amenities, guestrooms at Grand Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
          It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


          Dining and things to do

          Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Grand Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Grand Hotel, for exceptional convenience and ease of dining.
          Recreational facilities at Grand Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the salon. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


          Around the property

          Grand Hotel provides an excellent base for exploring the sights of Kochi in-depth. The best way to remember your time in Kochi is with a nice gift at LuLu Mall located about 6.7 km away.


          Reasons to stay here

          Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
          This hotel scores higher than 90% of the city's accommodations for cleanliness.
          It's hard to beat the room comfort here, which is rated higher than 94% of other accommodations in Kochi.

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          Amenities and facilities
          Very good
          Facilities

          7.4

          Most talked about facilities

          Food & Dining

          12 mentions

          Housekeeping

          6 mentions

          Breakfast

          4 mentions

          Internet

          3 mentions

          Languages spoken

          • English
          • Hindi
          • Tamil

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Ticket services
          • Tours

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Doctor/nurse on call
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Bar
          • Breakfast [free]
          • Grocery delivery
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Air conditioning in public area
          • Chapel
          • Concierge
          • Contactless check-in/out
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Gift/souvenir shop
          • Grooming service
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Salon
          • Shrine
          • Smoke-free property
          • Smoking area

          For the kids

          • Babysitting service

          Access

          • Cat-friendly
          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [private]
          • Dog-friendly
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          • Soundproof rooms

          Getting around

          • Airport transfer
          • Bicycle parking
          • Car park [free of charge]
          • Car park [on-site]
          • Rental car
          • Taxi service
          • Valet parking

          Available in all rooms

          • Accessible by elevator
          • Air conditioning
          • Bathrobes
          • Bathroom phone
          • Bathtub
          • Closet
          • Clothes rack
          • Coffee/tea maker
          • Daily newspaper
          • Desk
          • Fan
          • Fire extinguisher
          • Free bottled water
          • Individual air conditioning
          • In-room safe box
          • Internet access – wireless
          • Ironing facilities
          • Laptop workspace
          • Linens
          • Locker
          • Mini bar
          • Mirror
          • Non-smoking
          • Private bathroom
          • Roll-in shower
          • Safety/security feature
          • Satellite/cable channels
          • Shower
          • Sleep comfort items
          • Slippers
          • Smoke detector
          • Socket near the bed
          • Telephone
          • Toiletries
          • Towels
          • Trash cans
          • Wake-up service
          • Walk-in shower
          • Wi-Fi [free]
          • Wooden/parqueted flooring
          Food and dining
          Breakfast options
          • Continental
          • Vegetarian
          Restaurants on site

          Grand Pavillion

          • Cuisine: Chinese, Indian, Italian
          • Menu: Buffet
          Location
          M.G. Road, Ernakulam, Ernakulam, Kochi, India, 682011
          Excellent
          Location

          8.5

          Airports

          • Cochin International Airport (COK)
            23.4 km 55 min drive
          • Calicut International Airport (CCJ)
            135.1 km

          Public transportation

          • Maharaja's College
            290 m
          • Maharajas Ground Metro Station
            320 m

          Hospital or clinic

          • Susrusha Nursing Home, Cochin
            160 m

          Shopping

          • LuLu Mall
            6.8 km

          Cash withdrawal

          • ATM
            730 m
          What's nearby

          Popular landmarks

          • Mattancherry
            3.1 km
          • Paradesi Synagogue
            3.2 km
          • Jew Town
            4.2 km
          • Kerala Folklore Museum
            4.5 km
          • Kerala Kathakali Centre
            4.5 km
          • Church of Saint Francis
            4.9 km
          • Chinese Fishing Nets
            5.2 km
          • LuLu Mall
            6.8 km
          • Cherai Beach
            20.7 km

          Nearby landmarks

          • Susrusha Nursing Home, Cochin
            160 m
          • Durbar Hall Ground
            250 m
          • Maharashtra Super Market
            280 m
          • Maharaja's College
            290 m
          • Durbar Hall Paid Car Parking
            290 m
          • Maharajas Ground Metro Station
            320 m
          • Mandoli Medicals
            350 m
          • Maharaja College Grounds
            350 m
          • Shiva Temple
            370 m
          • Soman's Dental Speciality Clinic
            380 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-17 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 18 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from12:00
          • Check-out until13:00

          Getting around

          • Airport transfer fee1300 INR
          • Distance from city center2.00 Km
          • Travel time to airport (minutes)60

          Extras

          • Breakfast charge (unless included in room price)1749 INR
          • Daily Internet/Wi-Fi fee00 INR

          The property

          • Number of bars/lounges1
          • Number of floors4
          • Number of restaurants1
          • Number of rooms 39
          • Room voltage220
          • Year property opened1963
          • Most recent renovation2012
          Property announcements

          Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

          Reviews of Grand Hotel from real guests

          Provided by verified guests of Agoda
          8.0
          /
          10
          Cleanliness8.3
          Facilities7.4
          Location8.5
          Room comfort and quality8.0
          Service7.9
          Value for money8.0
          High score for Kochi
          Rating
          9+ Exceptional (21)
          8-9 Excellent (20)
          7-8 Very Good (19)
          6-7 Good (13)
          <6 Below Expectation (12)
          Time of the year
          Mar - May (16)
          Jun - Aug (12)
          Sep - Nov (21)
          Dec - Feb (36)
          All guests (131)
          All room types
          All languages

          Show reviews that mention 

          Showing 85 verified guest comments
          12345
          10.0
          Exceptional
          Sara from Canada
          Couple
          Standard Room Twin
          Stayed 2 nights in December 2019

          Grand is great ”

          The staff, room size, location and breakfast were all excellent. Though the Grand Hotel has been around for 56 years, this hotel is well maintained - as good as new. It's great to see that a hotel this age is so well cared for and continually upgraded. If you're looking for a great place to stay on MG Road Ernakulam, look no further than Grand.

          Reviewed December 29, 2019

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          9.6
          Exceptional
          sajith from India
          Business traveler
          Standard Room Twin
          Stayed 1 night in January 2020

          Comfortable stay”

          My special request while booking through agoda, for a large bed was not fulfilled on this check-in. When checked at hotel, there is no large bed in that room category. Hope agoda can update such information on respective hotels. Overall the stay was comfortable.

          Reviewed February 01, 2020

          See room deals

          9.2
          Exceptional
          Kshitiz from India
          Family with young children
          Executive Room
          Stayed 1 night in October 2019

          Excellent Place”

          It met my expectation with respect to quality, cleanliness and restaurant food

          Reviewed January 11, 2021

          See room deals

          9.2
          Exceptional
          Deborah from Canada
          Group
          Executive Room
          Stayed 1 night in January 2020

          Clean, friendly place ”

          Staff were very nice, good restaurant, beautiful room (a little noisy in the evening... There is a banquet hall above.

          Reviewed January 06, 2020

          See room deals

          9.2
          Exceptional
          Jayagopal from India
          Couple
          Standard Room Twin
          Stayed 2 nights in June 2022

          Excellent Hospitality”

          Excellent location, room service, and food options.

          Reviewed June 23, 2022

          See room deals

          8.4
          Excellent
          Nele from Kuwait
          Family with teens
          Executive Room
          Stayed 2 nights in February 2020

          Best value for money”

          The location is great and the hotel is reasonably clean. The restaurant is very good.

          Reviewed February 09, 2020

          See room deals

          8.0
          Excellent
          Dhaman from India
          Business traveler
          Standard Room Twin
          Stayed 1 night in March 2020

          After so many years, they still got the best Kerala food”

          The Karimeen is still the best I had on my trip there this time

          Reviewed March 16, 2020

          See room deals

          7.2
          Very good
          Deenesh from Malaysia
          Couple
          Executive Room
          Stayed 1 night in October 2019

          ok”

          all r good except their air cond making noises all night long n its not giving good cooling...

          Reviewed October 13, 2019

          See room deals

          6.8
          Good
          SRIRAM from India
          Couple
          Standard Room Twin
          Stayed 1 night in February 2022

          Old style hotel”

          Room was neat. Drinking water available.

          Reviewed February 20, 2022

          See room deals

          6.0
          PONAL from India
          Couple
          Standard Room Twin
          Stayed 1 night in September 2019

          Above average”

          Staff were good and very responsive. Breakfast was good too . But the room stay was bad . Old fittings. No plug points were functional. for charging of Mobiles. TV remote had dead batteries. AC was off by 3am. On arrival AC did not work due to remote having dead batteries. We have take the help of house keeping for making the AC functional. Coffee sachets provided were solidified and un usable. Over all bad experience

          Reviewed September 09, 2019

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          6.4
          Good
          Mathavan from Malaysia
          Group
          Standard Room Twin
          Stayed 3 nights in December 2019

          Nothing to add”

          Cleaness and aircondition plus wifi

          Reviewed December 12, 2019

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          10.0
          Exceptional
          Christopher from Australia
          Couple
          Executive Room
          Stayed 4 nights in September 2013

          Great place to stay”

          Good food, spacious room, plenty of hot water

          The Grand Hotel is 50 years old this year and it is a grand place to stay with its Art Deco fittings and furniture. Everything is spacious from the foyer to the passageways between rooms and the rooms themselves - you don't get this in modern hotels. The restaurant served excellent food - the Kerala curry with rice at lunchtime is a must. The restaurant was full every lunchtime and evening and obviously enjoys a well earned reputation with the local residents. the Executive Room was very spacious with 2 three-quarter beds plus a lounge suite and a desk. The shower had an excellent supply of hot water throughout the day. Would certainly stay here again should I visit Kochi.

          Reviewed September 27, 2013

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          9.3
          Exceptional
          Kulendran from Malaysia
          Group
          Executive Room
          Stayed 4 nights in February 2014

          Great Hotel in Cochin”

          Pleasant Staff, Cleanliness & Awesome Food at Grand Pavilion Restaurant

          We enjoyed our 4 nights stay at the Grand Hotel. The rooms were large, well equipped and cleaned regularly. Everyone at the hotel made us feel welcome and were very courteous and accommodating to our requests and queries. Communication was no problem since almost everyone spoke good English. A minor issue with the room booking was handled professionally by the Front Office Manager, Mr. Vishnu. Rooms were very comfortable with air-conditioning and fan provided. Food at the Grand Pavilion restaurant was really awesome and this restaurant was always packed during lunch and dinner and one had to wait for a few minutes for a table to be available. Overall, our stay was very comfortable and we will be staying at the Grand Hotel during our next trip to Cochin. Its been a long time since we experienced such courtesy and pleasantry shown by everyone at the Grand Hotel from the management to security staff and always the doorman who had this enormous handle-bar moustache. Suggestion : Hotel should place more brochures on sightseeing tours, cultural shows in the lobby as well as rooms (if possible) so that guests will be able to peruse such brochures at their leisure and plan their day accordingly.

          Reviewed March 10, 2014

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          9.0
          Exceptional
          Nicholas from United Kingdom
          Solo traveler
          Executive Room
          Stayed 1 night in January 2014

          Great city location. Stylish decor. Clean.”

          Location. Style. Proximity to airport

          Exceedingly excellent value at £30 for 1 night incl buffet breakfast. Best value of all 3 hotels that I stayed in Ernakulem, well in fact my entire trip. 40 minute taxi to airport at 7am but can be 90 mins later in day due to construction of new metro. My driver spoke excellent English, with wealth of local knowledge, employed/contracted to hotel so reliable. Spacious stylish restaurant with international menu and good wine/beverage list. Clean bedroom with super new stylish bathroom. Next to various shops. Market Street (great area to explore + excellent coffee shop, Coffee Cube) and Kochi ferry terminal 15-20 min walk or a 50-100Rp pleasant tuk tuk ride. HIGLY RECOMMENDED..assuming you get a good rate.

          Reviewed February 22, 2014

          See room deals

          9.0
          Exceptional
          Jaiboy from India
          Solo traveler
          Standard Room Twin
          Stayed 1 night in February 2015

          Centrally located on the main road”

          Location, Food and Environment friendly

          Although I booked for for one day only, I enjoyed my stay especially authentic Kerala sea food. Lot of foreign tourists stay in the hotel and it has good selection of Kerala food as well as North Indian and International food for the foreign tourists. It has a good bar and a mini bar in the room. Hotel is neat and clean with friendly staff willing to assist tourists with nearby attractions. I liked the hotels three water saving methods to conserve precious resource. One takes some time to get used to the switches in the room as lighting in the room is poor. The management should consider giving at least 2 wifi passwords as these days people travel with more devices. Lot of time is wasted to log out from one device and then wait for 5 minutes to log in to another device. Some of the standard rooms also must be provided with large beds instead of only twin beds.

          Reviewed February 20, 2015

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          9.2
          Exceptional
          Bishu from India
          Family with young children
          Executive Room
          Stayed 1 night in December 2016

          Our New Year Eve Celebration”

          We spend the 2017 New Year at the Grand Hotel after a tiresome Kerala vacation trip. The new year eve arrangements , food variety, and the rooms were excellent and hygiene. Being in the heart of the city and ample parking space was very convenient.Will love to go to this Hotel next time as well.

          Reviewed June 22, 2017

          See room deals

          8.7
          Excellent
          Jaya from India
          Couple
          Executive Room
          Stayed 3 nights in December 2013

          Absolutely wonderful”

          Good food, good food and amazingly good food

          The entire stay experience at the Grand was amazing - the food was heavenly, nice, clean rooms, friendly staff, quick room service.

          Reviewed January 06, 2014

          See room deals

          6.4
          Good
          Shree from India
          Family with young children
          Standard Room Twin
          Stayed 3 nights in December 2016

          Ideal location but slow service everywhere”

          Nice location. Close to shopping areas and Ernakulam station. Service was slow in the restaurant and in the room. Grand Pavillion is over priced. Just step out and you can find similar restaurants with better pricing.

          Reviewed January 01, 2017

          See room deals

          8.7
          Excellent
          David from United Kingdom
          Solo traveler
          Standard Room Twin
          Stayed 1 night in December 2012

          Very nice stay”

          Character of rooms, food

          A good place to stay if you need to be near the stations in Ernakulam.

          Reviewed January 09, 2013

          See room deals

          5.7
          Joshua from United States
          Solo traveler
          Standard Room Twin
          Stayed 1 night in March 2014

          Disappointed with hotel”

          10 min walk from the ferry to Ft Kochi, Pleasant doormen, Decent bar

          This was an unfortunate occasion where the hotel detracted from my enjoyment during the trip. There was nothing awful with the hotel, but there was a too-long list of problems: staff were unhelpful and borderline rude, both in the restaurant and at the desk (I received a frustrated sigh when I asked for a map at sign-in and then requested the staff to identify where the hotel was located); the restaurant food was just ok (not amazing, as in some reviews), but numerous dishes (including Cochin specialties) were unavailable; Wifi was broken throughout my stay, with the staff at first saying it was my computer and then relenting and giving me back my money for the wifi charge; rooms smelled musty (but they were otherwise clean); the best thing about the location was that it was close to the ferry to get away from the hotel's location. All in all, Id probably stay on Ft Kochi for my next trip.

          Reviewed March 25, 2014

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          12345
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