Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
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"Awesome hotel."

Sebastian

|

May 14, 2018

Grand - View from inside Grand Hyatt Kuala Lumpur Hotel
Grand - View from inside
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Lobby Grand Hyatt Kuala Lumpur Hotel
Lobby
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Lobby Grand Hyatt Kuala Lumpur Hotel
Lobby
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Interior view Grand Hyatt Kuala Lumpur Hotel
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See map Grand Hyatt Kuala Lumpur Hotel
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Exceptional
Location
9.3
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What guests are saying:
Staff are courteous and greet us wherever we meet them in hotel.
LIM from Malaysia
Family with young children
Excellent stay. Superb room layout and great view. We had a very good and relaxing stay.
Yew from Malaysia
Couple
Cleaniness was great. Beds are super comfy and nice.
Devaki from Malaysia
Business traveler
Breakfast is nice with wide variety of choices, It was special occasion between me and my wife, on that day, surprise that they provided us the cake for the celebration. TQ very much for the happy moment during our stay there.
KHO from Malaysia
Couple
Good hotel, love. Very cleaning, very nice restaurant
elsa from Philippines
Family with young children
Everything excellent only drawback is the breakfast buffet to have more spread. Other than that, definitely will come back.
Mohammad from Singapore
Family with young children
Great location Friendly staff Room upgraded to suite Great breakfast spread
Ahmad from Malaysia
Family with young children
Fantastic hotel - staff were very courteous and attentive. Service unparalleled. Great rooms.
Anuar from Malaysia
Family with young children
My yearly stay with family as the hotel is very comfy. Nice breakfast!
Li from Malaysia
Family with young children
Have a pleasant stayed in this hotel. satisfied with the services that provided. room are comfortable, highly recommended. the security of the hotel is an add on point. just the check in process were slow during peak time, hope the management could improve it.
NG from Malaysia
Couple

Grand Hyatt Kuala Lumpur Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 1146 reviewsSee what guests said
9.0
/
10
Exceptional cleanliness
9.4
Recommended by 97% of guests
Value for money8.5
Distance to city center1 Km
Location rating9.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.5 km
  • 360 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

Room choices
9.3
Exceptional
Room comfort & quality
This property is in high demand!Booked 35 times in the last 3 days
Grand Tower Suite
Grand Tower Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
Grand Executive Suite
...
  • Room size: 152 m²/1636 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Tower King Room
Club Tower King Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Garden View King
Club Garden View King
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Diplomat Suite
Diplomat Suite
...
  • Room size: 242 m²/2605 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand King Room
Grand King Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Tower View Deluxe King
Club Tower View Deluxe King
...
  • Room size: 65 m²/700 ft²
  • City view
Enter dates to see prices
Grand Deluxe King
Grand Deluxe King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Garden View King
Garden View King
...
  • Room size: 47 m²/506 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Grand
Grand
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
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What people love about the property

  • "Luxury hotel with good view and clean room."

    Ashraf

    |

    January 13, 2018

  • "View is worth paying forBreakfast exceptional"

    Adrian

    |

    January 5, 2018

  • "The staff are super polite and helpful!"

    Kamarul

    |

    January 1, 2018

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More about Grand Hyatt Kuala Lumpur Hotel

More about Grand Hyatt Kuala Lumpur Hotel

"This hotel provide awesome view,with excellent service"

eza

|

April 10, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Arthur's Bar and Grill
360 m American, Asian, Bar
Tony Roma's
520 m American, Barbecue, European
Ship
610 m American, Asian, European
Asian cuisine
Asian cuisine
Tonka Bean Cafe
60 m Asian, Chinese, Halal
Swatches
160 m Asian, Chinese, Malaysian
Lai Po Heen
240 m Asian, Chinese, Halal
Chinese cuisine
Chinese cuisine
biba's, mandarin oriental
250 m Chinese
Silk Road
580 m Chinese
Royal China Restautant
730 m Chinese

What they offer

"Great facility, views, friendly and kind hotel staff."

Kyo

|

May 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1146)Booking.com Reviews (2451)
9.0
/
10
Cleanliness9.4
Facilities9.2
Location9.3
Room comfort and quality9.3
Service9.1
Value for money8.5
Provided by verified guests of Agoda
All languages
All guests (1146)
All room types
Showing 790 verified guest comments
12345
10.0
Exceptional
Rajoo from Singapore
Couple
Tower View Deluxe King
Stayed 2 nights in August 2018
Hotel with a big room and wonderful view of KL towers”
I booked Tower View Deluxe King, but i got upgraded to even bigger room. It was amazing, loved the room and bath tub with the KL tower view.
Reviewed November 11, 2018
Dear Rajoo. Thank you for the “Hotel with a big room and wonderful view of KL towers” review. We are so happy that you had an amazing experience throughout your stay with us, and that you enjoyed the upgrade to the bigger room. We look forward to welcome you back in the near future. Best regards, Grand Hyatt Kuala Lumpur
Responded November 12, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Freddy from Philippines
Family with young children
Grand Twin Room
Stayed 6 nights in October 2018
Fantastic”
Hotel location is fantastic, right next to KLCC and major malls with great dining (and shopping). Food was very good and varied, very nice facilities and great staff
Reviewed November 07, 2018
Dear Freddy, Thank you for taking the time to review us on Agoda. I am delighted to learn that you had a fantastic experience throughout your stay, and that you liked our facilities and our team's hospitable service. It is our pleasure to have you as our guest at Grand Hyatt Kuala Lumpur and we look forward to welcome you back in the near future! Best regards, Grand Hyatt Kuala Lumpur
Responded November 12, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Nur from Singapore
Couple
Grand King Room
Stayed 2 nights in November 2018
Fantastic ”
The service is super excellent. I reached KL 7.30 in the morning. We took the public transport which is the train and reaches Grand Hyatt approximately 8+ in the morning to check in which i did request ahead to check in at 10am but sometimes most hotels will tell u Subject to availability. But this one gets me right away. And so we manage to check in as early as right upon we reached. 👍🏻👍🏻👍🏻👍🏻
Reviewed November 06, 2018
Dear Nur, Thank you for taking the time to share your feedback with us. I am delighted to learn you had a fantastic experience throughout your stay with us. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you. Best regards, Grand Hyatt Kuala Lumpur
Responded November 07, 2018
Grand Hyatt Kuala Lumpur Hotel
9.6
Exceptional
Hafiz
Couple
Garden View King
Stayed 2 nights in November 2018
Spectacular views, modern rooms, great location, superb staff”
We booked Grand Hyatt at a great price with Agoda. It's situated in between KLCC and Pavilion, good choice if you're interested in shopping and eating at restaurants. The tower view room offers an amazing view of the Petronas Twin Towers through a full floor-to-ceiling window that spans the entire wall of the room. The bed faces the giant window so you'll be treated to a spectacular view of the towers (if you sleep with the curtains open, that is.) Staff is also great, concierge was prompt with delivering the items we requested for, and also delivered a nice birthday cake for my wife. The decor was modern, clean and felt absolutely premium. I am already planning to return to the Grand Hyatt for my coming KL trip.
Reviewed November 05, 2018
Dear Hafiz, Thank you for choosing Grand Hyatt Kuala Lumpur for your recent trip. We are delighted to learn you had a memorable experience throughout your stay. Once again, thank you for your kind feedback and we look forward to welcome you back at the hotel. Best regards, Grand Hyatt Kuala Lumpur
Responded November 07, 2018
Grand Hyatt Kuala Lumpur Hotel
9.2
Exceptional
Nurul from Malaysia
Family with young children
Grand King Room
Stayed 1 night in June 2018
Exceptional”
It was a wonderful stay. We LOVE the pool! Breakfast was great! The only problem was when we came back from midnight movie, the route from carpark to the room was confusing. Thank god the staff was very helpful.
Reviewed November 02, 2018
Dear Nurul, Thank you for sharing your feedback with us. I am delighted to learn you had a wonderful stay and you liked our pool and breakfast facilities. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you! Best regards, Grand Hyatt Kuala Lumpur
Responded November 05, 2018
Grand Hyatt Kuala Lumpur Hotel
8.0
Excellent
Asyik from Singapore
Family with young children
Tower View King
Stayed 2 nights in June 2018
Far from everything”
If you are paying for the room and view, worth it. But if you're looking for malls, F&B outlets and other conveniences, then it's pretty much not worth for the price paid.
Reviewed October 31, 2018
Dear Asyik, Thank you for sharing your feedback with us. We hope you had a wonderful experience during your stay with us and we look forward to welcome you back in the near future! Best regards, Grand Hyatt Kuala Lumpur
Responded November 07, 2018
Grand Hyatt Kuala Lumpur Hotel
9.2
Exceptional
Salmah from Malaysia
Couple
Grand King Room
Stayed 2 nights in October 2018
Good hospitality ”
Nice hospitality. Great breakfast. Will definitely come again for a relaxation stay. And, good KL view.
Reviewed October 30, 2018
Dear Salmah, Thank you for your kind feedback. We are happy to learn you had a grand experience throughout your recent stay. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you! Best regards, Grand Hyatt Kuala Lumpur
Responded October 31, 2018
Grand Hyatt Kuala Lumpur Hotel
9.2
Exceptional
Faz from Singapore
Family with young children
Grand Twin Room
Stayed 1 night in October 2018
pleasant ”
enjoyable.
Reviewed October 29, 2018
Dear Faz, Thank you for the "pleasant" review. We hope you had a wonderful experience during your stay with us and we look forward to welcome you back in the near future! Best regards, Grand Hyatt Kuala Lumpur
Responded October 31, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Haidatul from Singapore
Couple
Tower View King
Stayed 2 nights in August 2018
Awesome”
I had a good stay there that my partner & I decided to extend one more night. It was a birthday trip so I was given a complimentary breakfast through out my stay there. Everything was perfect beyond words. From the time we step in the door to the reception, everything was good. The service were so efficient and top notch. The room were clean and classy. We didnt want to get up from the comfiest bed ever. Location wise was pretty easy too. Accessible to almost all the main shopping centre. I would definately return for sure!
Reviewed October 22, 2018
Dear Haidatul, Thank you for choosing Grand Hyatt Kuala Lumpur for your birthday trip. I am delighted to read that you enjoyed your stay and the team will be happy to read your compliments on their hospitality. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you and your partner! Best regards, Grand Hyatt Kuala Lumpur
Responded October 26, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Nur from Malaysia
Group
Grand Twin Room
Stayed 1 night in October 2018
staycation ”
My mum love it. Near to klcc. 10 minutes walking. She's happy to be here to celebrate her birthday.
Reviewed October 21, 2018
Dear Nur, Thank you for sharing your feedback. I am delighted to hear you had a grand experience throughout your stay with us, and that your mom enjoyed celebrating her birthday at Grand Hyatt Kuala Lumpur. It is our pleasure to have you as our guest and we look forward to welcome you back in the near future. Best regards, Grand Hyatt Kuala Lumpur
Responded October 26, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Joules from Thailand
Couple
Garden View King
Stayed 4 nights in October 2018
Best KL”
So pleasant. The room was thrilling with the roundabout going from bed to walk-in closet and separate shower and toilet. You have to go up to the top floor to check in and from there go to your hotel room, so my ears popped going up every time. Enjoyed room service 24 hours. Our breakfast wasn’t included in the price, but we could order an eggs/potatoes dish a la carte any time, and the coffee was so great with the steamed milk served. This place is so professional but not snooty. Well-maintaned and quality.
Reviewed October 13, 2018
Dear Joules, Thank you for the 'Best KL' review on Agoda. We are happy to learn you had a wonderful experience throughout your stay with us. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you. Best regards, Grand Hyatt Kuala Lumpur
Responded October 26, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Hannah from Singapore
Family with young children
Garden View King
Stayed 2 nights in October 2018
Great for family.”
The room is spacious and staff are helpful. My 2 year old girl and 9 months old toddler had fun just running and crawling inside the room
Reviewed October 09, 2018
Dear Hannah, Thank you for taking the time to review us! We are glad you to know you enjoyed the overall experience, especially the room and service by our team. We are looking forward to welcome you soon. Best Regards, Grand Hyatt Kuala Lumpur
Responded October 11, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Namirah from Singapore
Couple
Garden View King
Stayed 2 nights in September 2018
Exceptional”
love it here ! staff were really helpful and nice ! feels like home and good thing is that my room is clean everyday
Reviewed October 04, 2018
Dear Namirah, Thank you for choosing Grand Hyatt Kuala Lumpur. We are delighted to hear that our team impressed you and you had a grand experience during your stay with us. We look forward to welcoming you in the near future. Best Regards, Grand Hyatt Kuala Lumpur
Responded October 09, 2018
Grand Hyatt Kuala Lumpur Hotel
7.6
Very good
Kamarul from Brunei Darussalam
Family with young children
Grand Twin Room
Stayed 2 nights in September 2018
Highly recommended!”
Staff - mostly courteous, responsive, attentive. Most go the extra mile to make your stay that much more pleasant. Food - fantastic despite being on the pricey side. Facilities - as expected of a 5* but jacuzzi at recreational floor and USB charging port at room wasn’t working during my stay - no biggie Must ask for floor rubber mats/ bath mats as it can get slippery in the shower area when wet - wife suffered back injury after her fall there during our stay.
Reviewed September 30, 2018
Dear Kamarul, Thank you for the review on your recent stay with us. We are glad to know that the generous hospitality by our team made your stay a pleasant one. We are sorry to hear the mishap that happened to your wife caused by the slippery floor at the shower area, and we’ve shared this incident to our team especially the housekeeping team for further review and improvement. Once again, thank you for sharing your comments and we hope your wife are feeling better now. Please let us know if your travels bring you back to Kuala Lumpur so we can make it up to you. Best Regards, Grand Hyatt Kuala Lumpur
Responded October 05, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Methawee from Thailand
Business traveler
Grand Tower Suite
Stayed 1 night in September 2018
everyting good”
i very like tis hotel....service 100/100 my favorite hotel in malaysia.....
Reviewed September 30, 2018
Dear Methawee, Thank you for rating us a 10 out of 10. We are pleased to hear that you had a grand experience during your stay with us and that this is your favourite hotel in Malaysia. Let us know if your travel brings you back to Kuala Lumpur, so we can continue to take care of you. Best Regards, Grand Hyatt Kuala Lumpur
Responded October 05, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Fakhitah from Malaysia
Couple
Grand King Room
Stayed 1 night in September 2018
celebrating my 30th birthday”
Excellent stay! Everything was superb! excellent customer service!
Reviewed September 26, 2018
Dear Fakhitah, Congratulation on your 30th birthday! Thank you for taking your time to review us on Agoda and we are delighted to know you enjoyed your stay with us. We look forward to welcome you again in the near future. Best Regards, Grand Hyatt Kuala Lumpur
Responded September 28, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Suba from Australia
Solo traveler
Grand Twin Room
Stayed 1 night in September 2018
Great stay and service ”
We had a great stay and spectacular view. Our king room had plenty of space and the extra bed was so handy for just a small additional cost. Highly recommend
Reviewed September 25, 2018
Dear Suba, Thank you for the "Great stay and service" review and rating 10 out of 10. We are happy to know you had an enjoyable stay. Let us know if you are coming back so we can take care of you! Best Regards, Grand Hyatt Kuala Lumpur
Responded September 28, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Anas from Malaysia
Family with young children
Grand Twin Room
Stayed 1 night in September 2018
Amazing!!”
Second time staying..breakfast was wonderful!!totally recommended 100%
Reviewed September 24, 2018
Dear Anas, Thank you again for supporting us and rating 10 out of 10. We are delighted to read it had been an amazing experience for you during your stay with us. Once again, we would like to thank you for your recommendation and reviewing us on Agoda. We hope to see you soon. Best Regards, Grand Hyatt Kuala Lumpur
Responded October 01, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
AZAN from Malaysia
Family with young children
Grand King Room
Stayed 1 night in September 2018
Exceptional”
Awesome stay, near klcc, good service, good view...Breakfast are great!
Reviewed September 18, 2018
Dear AZAN, Thank you so much for sharing your review and rating on Agoda. We are happy to learn that you enjoyed your stay with us and you like the service of our team, breakfast and view from our hotel. Let us know if you are coming back so we can continue to take care of you. Best Regards, Grand Hyatt Kuala Lumpur
Responded October 01, 2018
Grand Hyatt Kuala Lumpur Hotel
10.0
Exceptional
Anas from Malaysia
Family with young children
Grand King Room
Stayed 1 night in September 2018
Superb hotel!!!”
Wedding anniversary celebration..got a free breakfast from the hotel..definitely will come again..
Reviewed September 17, 2018
Dear Anas, Thank you for choosing us and congratulation on your recent wedding anniversary. We appreciate your kind feedback and is glad to learn that you had a memorable experience throughout your time here. We hope to welcome you in the near future. Best Regards, Grand Hyatt Kuala Lumpur
Responded October 01, 2018
Grand Hyatt Kuala Lumpur Hotel
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