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Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)
Grand Mercure Singapore Roxy (SG Clean Certified)

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8.1

Excellent

5,842 reviews

5,842 reviews

Housekeeping117
Shops51
Breakfast25
See map

8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Prince and Princess

50 m

Katong V

170 m

Roxy Square

170 m

Katong V Shopping Mall

180 m

CHANEL Isetan Katong

200 m

Popular landmarks
Gardens By The Bay East

4.2 km

Cloud Forest

4.8 km

Singapore Flyer

4.9 km

Sands Skypark Observation Deck

5.2 km

Chinatown

7.1 km

Closest landmarks
International Medical Clinic

180 m

24-HR-Gym

190 m

Vitakids

220 m

Parkway Women & Fertility Gynae Clinic

240 m

Dental Icon

250 m

Grand Mercure Singapore Roxy (SG Clean Certified)

50 East Coast Road Roxy Square Marine Parade Road, East Coast, Singapore, Singapore, 428769 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the East Coast part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

Complimentary WIFi in all rooms

A/C

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

11 travelers have booked today.

Value for money7.8
Distance to city center10km
Location rating8.0
Nearest airportSingapore Changi Airport (SIN)
Distance to airport11.8 km

Rooms available at Grand Mercure Singapore Roxy (SG Clean Certified)

Very good
Room comfort & quality

8

1 King Bed Deluxe
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single beds
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 38 m²/409 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Executive 2 Single Beds
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe King Ocean View
...
  • Room size: 32 m²/344 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Executive 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
2 Single Beds Superior
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 54 m²/581 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
DELUXE POOL SIDE ROOM 1 KING BED
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Singapore Roxy (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Singapore Roxy (SG Clean Certified)?

For those who wish to drive their own cars, Grand Mercure Singapore Roxy (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Mercure Singapore Roxy (SG Clean Certified)?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Singapore Roxy (SG Clean Certified). A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 38 SGD for adults and 24 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Grand Mercure Singapore Roxy (SG Clean Certified)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Mercure Singapore Roxy (SG Clean Certified). Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Grand Mercure Singapore Roxy (SG Clean Certified)?

On-site venues and convenient event services make Grand Mercure Singapore Roxy (SG Clean Certified) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Grand Mercure Singapore Roxy (SG Clean Certified)?

Dakota MRT Station is the closest train, metro, or bus station, about 1.8 km away from Grand Mercure Singapore Roxy (SG Clean Certified).

What restaurants are nearby Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in East Coast, famous for good restaurants such as Jia Wei Chinese Restaurant, Breez Bistro.Bar and Marine Parade Laksa.

What popular shopping places are close to Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in East Coast area which features shopping places such as Prince and Princess, Roxy Square and Katong V Shopping Mall.

What are popular attractions near Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in East Coast area, which is famous for attractions such as Juz Art Studio, Sri Senpaga Vinayagar Temple and St Hilda Church.

What popular beaches are close to Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in the East Coast area, which includes Castle Beach.

What popular natural sightseeing spots are close to Grand Mercure Singapore Roxy (SG Clean Certified)?

Grand Mercure Singapore Roxy (SG Clean Certified) is located in the East Coast area, which is famous for natural sightseeing destinations such as East Coast Park and PA Water-Venture.

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See map

Explore the neighborhood

What people love about Grand Mercure Singapore Roxy (SG Clean Certified)

  • 9.2

    Exceptional
    Location

    "Accessible to shopping mall and food centre across the street, and other cafes/restaurants on the opposite side."

    Derek

    |

    June 23, 2022

  • 9.6

    Exceptional
    Staff 

    "Very friendly staff at Feast Cafe and Front Reception"

    Cynthia

    |

    June 20, 2022

  • 9.6

    Exceptional

    "Always achieved certain level of satisfaction."

    JAWON

    |

    June 14, 2022

Overall rating:

8.1

Excellent
5,842 reviews
Cleanliness
8.2
Facilities
7.9
Location
8.0
Read all reviews >
What travelers say they love:
Check-in/out is fast and hassle free.
CHUNG from Singapore
Couple
More about Grand Mercure Singapore Roxy (SG Clean Certified)

More about Grand Mercure Singapore Roxy (SG Clean Certified)

Grand Mercure Singapore Roxy (SG Clean Certified)

Take a good wander and unveil the wonder of Singapore with a stay at Grand Mercure Singapore Roxy (SG Clean Certified).
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Grand Mercure Singapore Roxy (SG Clean Certified) makes it easy to plan your day trips, sightseeing, and more around Singapore. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Grand Mercure Singapore Roxy (SG Clean Certified) thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal.
Grand Mercure Singapore Roxy (SG Clean Certified) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Grand Mercure Singapore Roxy (SG Clean Certified) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Grand Mercure Singapore Roxy (SG Clean Certified) offers an excellent variety of recreational facilities. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the salon, located right at the hotel. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Singapore with Grand Mercure Singapore Roxy (SG Clean Certified) as your base. The most famous landmark nearby is Singapore Flyer just 4.8 km away. Don't forget to stop by Sands Skypark Observation Deck located 5.2 km away, where everyone who visits Singapore wants to have their photo taken.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

216 mentions

Food & Dining

105 mentions

Breakfast

87 mentions

Swimming Pool

74 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Accessible vanities
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily newspaper
  • Desk
  • Fitness club privileges
  • Free tea
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Feast@East

  • Cuisine: International, Local
  • Menu: Buffet, A-la-carte

Breez Bistro

  • Cuisine: European
  • Menu: Buffet

Jia Wei Chinese Restaurant

  • Cuisine: Chinese
  • Menu: Buffet
Location
50 East Coast Road Roxy Square Marine Parade Road, East Coast, Singapore, Singapore, 428769
Excellent
Location

8

Airports

  • Singapore Changi Airport (SIN)
    11.8 km 14 min drive
  • Seletar Airport (XSP)
    12.9 km 24 min drive

Public transportation

  • Eunos MRT Station
    1.8 km 11 min drive
  • Dakota MRT Station
    1.9 km 9 min drive

Hospital or clinic

  • International Medical Clinic
    180 m

Shopping

  • Orchard Road
    7.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    150 m 5 min walk
What's nearby

Popular landmarks

  • Gardens By The Bay East
    4.2 km
  • Cloud Forest
    4.8 km
  • Singapore Flyer
    4.9 km
  • Sands Skypark Observation Deck
    5.2 km
  • Chinatown
    7.1 km
  • Orchard Road
    7.4 km
  • Singapore Botanic Gardens
    9.9 km
  • National Orchid Garden
    10.0 km
  • Night Safari
    16.7 km
  • Singapore Zoo
    16.7 km

Nearby landmarks

  • Prince and Princess
    50 m
  • Katong V
    170 m
  • Roxy Square
    170 m
  • Katong V Shopping Mall
    180 m
  • International Medical Clinic
    180 m
  • 24-HR-Gym
    190 m
  • CHANEL Isetan Katong
    200 m
  • Vitakids
    220 m
  • Parkway Parade
    230 m
  • Ananda Marga
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of SGD 100 per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Distance from city center10km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)38 SGD
  • Daily Internet/Wi-Fi fee0 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors17
  • Number of restaurants2
  • Number of rooms 576
  • Room voltage240
  • Year property opened2000
  • Most recent renovation2013
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Grand Mercure Singapore Roxy (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.9
Location8.0
Room comfort and quality8.0
Service8.2
Value for money7.8
High score for Singapore
Rating
9+ Exceptional (587)
8-9 Excellent (530)
7-8 Very Good (981)
6-7 Good (395)
<6 Below Expectation (347)
Time of the year
Mar - May (665)
Jun - Aug (767)
Sep - Nov (622)
Dec - Feb (786)
All guests (3,901)
All room types
All languages

Show reviews that mention 

Showing 2,840 verified guest comments
12345
10.0
Exceptional
ANA from United States
Solo traveler
Superior 1 King Bed
Stayed 1 night in February 2020

Honesty & Trustworthy hotel.”

Grand Mercure Singapore Roxy Hotel is a Trustworthy and Honest hotel. I was a Grand Mercure Singapore Roxy hotel guest on 2-1-2020 to 2-2-2020 before departing for my Asia cruise on Princess Sapphire. 2-2-2020 after check out of hotel en-route on the drive to Cruise port. I realized in my haste to pack and check out, I have forgotten my handbag with all my credit cards and USD $CASH inside. I was devastated!!! I've the driver called the Hotel to request the Grand Mercure Singapore Roxy hotel staff to immediately check my room for my handbag. The hotel manager was able to find my handbag and when I returned to claim my handbag, he counted all my CASH and asked if all my money's there. I am happy to said everything is intact. All my money and credit cards & other pertinent documents were in my handbag. I am so grateful for the Honesty and Trustworthiness of this hotel manager and staffs. Definitely a great relief to recover my handbag and my pertinent belongings. Five star!

Reviewed February 18, 2020

See room deals

8.7
Excellent
Richard from Singapore
Couple
Superior 1 King Bed
Stayed 5 nights in August 2012

Spacious Rooms”

East Coast Area

my wife and i spent 5 nights at the grand mercure roxy and we loved it. it is located at the east coast side of singapore. location wise it's not the best as it does not have any mrt station nearby. however, it does have the bus services in front of the hotel if public transport is a necessity. taxi cabs are easy at the hotel. the check-in service was very efficient. the rooms were clean and spacious. the air conditioning is very good. the staff from the doorman to the chambermaids were pleasant and friendly. shopping ( parkway parade shopping centre) can be found directly opposite the hotel (about a 5 minute walk) and the overhead bridge provides the convenience of avoiding street crossing. the breakfast buffet is very adequate and the pool is a fresh welcome on a hot and humid day! heading towards the rear of the hotel is another shopping outlet and towards east coast road where there's a variety of f & b outlets and entertainment. the only thing that did not work well with us was the 'aromatizer/air refreshener' which is used or sprayed daily in the lobby area. it was really strong .that being said we do recommend this hotel.

Reviewed August 20, 2012

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9.0
Exceptional
NATALIE from Australia
Couple
Superior 1 King Bed
Stayed 1 night in November 2011

Great location and comfy room”

Location, super-comfy bed.

We stayed here because we were only in Singapore for one night visting a friend and wanted to be close to their residence and to the airport. The Mercure Roxy was perfectly located for our needs. The location is also in a less-touristy (and, for us, more interesting) part of Sngapore which allowed us to take in a more "local" experience. Right opposite a shoping mall, where I passed a pleasant hour or so browsing. Our room (superior king) was very comfortable - recently refurbished with a pillow-top bed and everything we needed. Spotless bathroom, nice toiletries. Very friendly staff - I've never been welcomed so warmly upon check-in. We didn't get the opportunity to try any of the restaurants - with East Coast and Jhoo Chiat so close, there were just too many other options! We also couln't try the pool as it was being renovated. The tariff we found on Agoda made this hotel competitively priced by expensive Singapore standards.

Reviewed November 17, 2011

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10.0
Exceptional
Melanie from Australia
Couple
Superior 1 King Bed
Stayed 1 night in December 2011

Royal treatment - Excellent location - Super clean”

Near large shopping malls - affordable food in downstairs cafe - public transport at front door

My husband and I stayed at the hotel because we wanted to visit Singapore, mainly for shopping, but also sight-seeing. We booked 1 night and extended our stay. Even though our extra 2 nights were only for the standard room, they upgraded us to the King. We didn't even need to ask. The buffet is gorgeous and affordable at $20, considering coffee and set breakfast at outside cafe was the same price. The cleanliness is outstanding. Room service was requested one of the days we slept late, and they come at no extra charge. The front desk staff didn't treat us like strangers. They wanted to do so much for us. The front desk even photocopied and faxed an important document for me for only $3 sing dollars. Business travelers will be very happy with this hotel. There are 3 computers to use for free in the lobby. You can access internet from them. YES!! For free!! The bus stop is directly in front of the hotel, and you can get on a bus to go anywhere in Singapore (may need to change buses at some point for some destinations, but driver can tell you) Getting to Orchard or China town area is about 15-20 mins. VERY CONVENIENT! There are so many restaurants to choose from in the area. There is an outside coffee shop/ foodcourt if you want to just spend a few dollars for a gorgeous, fresh, local dish. We had so much fun here, and hardly left the area. There was so much to do. You can even walk to the beach! We are definitely going to book the Grand Mercure Roxy when we go to Singapore again!! Loved it!

Reviewed January 05, 2012

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10.0
Exceptional
Nurul from Singapore
Couple
Superior 1 King Bed
Stayed 1 night in March 2014

Relax, Fun and Enjoy”

Friendly Staff, Nice room and atmosphere

Hi! My first say is that i have no regrets for my stay at the Grand Mercure Roxy Hotel. Everything was smooth throughout the stay. I am so happy for the service given to me throughout the 1 day experience there. Eventhough the waiting time is a little late to wait for them to send it to my room when i requested for it, i appreciate the complimentary cake that was given to me to celebrate my fiance's 25th. Yes, and thank you for the nice swan and petals decoration on the bed. It was so nice and cute until it is so hard for me to get rid of the swans and petals till i have to so that i can have a good night rest(: Thank you agoda for the special rates given and i am sure i will look forward to more discounts and insider's deals for future bookings. Not to forget, thank you a million to staff of Grand Mercure Roxy Hotel for the great hospitality given and for being very friendly to your customers. I am sure there wont be any regrets from other customers to the service and hospitality given to them in future.

Reviewed March 25, 2014

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8.7
Excellent
Suzan from Indonesia
Family with young children
Stayed 2 nights in September 2009

Grand Mercure Roxy Hotel”

Free transport to airport & hotel. Hotel location near mall (opposite hotel) and many places to eat (at the back hotel. Near bus station.
Swimming pool too small. Boxes, to take away breakfast, may be needed at restaurant level 3.

Last time I went to Singapore, I choose to stay at Grand Mercure Roxy Hotel. The hotel location is good, near hotel I could find many places to eat. Just 5 - 10 minutes walking distance, I could reach many restaurants (at the back of hotel). I could choose many different food, there are thai food, indonesian food, indian food, japanese food, singaporean food, european food, and many others. Opposite hotel there is a mall, easy access to the mall. Just accross the road through the bridge. I'm happy there is a food centre, so there are many food stalls, so I can have meals there. Many kinds of food we can choose. The price is average. I have to buy many things I didn't prepare from my hometown, I was happy find them at the mall just nearby the hotel. And in front of hotel, there is bus station. Easy to get bus. I choose to stay at Roxy Hotel because I have something to do at Chapel road and I found that the hotel location, near Chapel Road, just 10 minutes walking distance from the hotel. And the hotel is near church also. So I can attend the Sunday mass. Just 5 minutes walking distance, beside Roxy. Hotel swimming pool is good.... but too small. In the afternoon, too crowded. During my stay, I have breakfast at hotel restaurant at level 3..... it is a nice restaurant. Food is OK, many choices. Taste good. But once, I have to leave the hotel early in the morning and didn't have time to have breakfast in hotel, so I asked the staff to give me a box to take away my breakfast, he said there isn't a box. So I brought 2 pcs of bread and 1 tiny jam, covered with tissue. No staff help me. What a pity.

Reviewed October 15, 2009

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8.7
Excellent
Suzan from Indonesia
Family with teens
Superior 1 King Bed
Stayed 5 nights in September 2009

Grand Mercure Roxy Hotel”

Hotel location, Free transport from airport to hotel or vice versa. Easy access to Parkway Parade Shopping Centre
Swimming pool is to small. May be put some decoration near pool area....... like small waterfall or anything else

I choose to stayed at Grand Mercure Roxy Hotel, because the hotel location is very near to Chapel Road. I'm happy that the hotel location is just 10 minutes walk to reach that road. I can access the road through Roxy Square. And if we want to have something to eat, just walk through Roxy Square, go to East Coast Road, wow many many places / restaurants there. And very near to Holy Family Church, if we want to attend the Saturday / Sunday mass there. The hotel location is just opposite Parkway Parade Shopping Centre....... Very easy to reach that shopping center, just accross the street.

Reviewed September 16, 2009

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9.7
Exceptional
Nur from Singapore
Couple
Stayed 1 night in April 2010

A Weekend At Grand Mercure Roxy Hotel”

Location is excellent Check-in & check-out was smooth and swift process
Offering weekend promotional rates for locals during off-peak season would be a good idea.

I am a local Singaporean who needed a simple and quiet weekend get-away without having to head to another country. Grand Mercure Roxy Hotel was my choice because of its location. It is perfect for tourists (or in my case, locals) who don't want to be caught in the bustling city traffic or crowd. Parkway Parade Shopping Center is less than 10 minutes across the hotel. For local flavor, the East Coast Park hawker center is also just a bus-trip away.

Reviewed May 05, 2010

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9.2
Exceptional
Lily from Singapore
Family with teens
Superior 1 King Bed
Stayed 2 nights in March 2016

WONDERFUL EXPRIENCE”

My son and I stayed at Grand Mercure Singapore Roxy on 25 - 27 Mar 2016. Just waited for 5 min and I got my room key and the front desk staff upgraded us to the executive floor without us asking. Kid under 12 yr old, breakfast will be complimentary from the hotel. When we are back from our breakfast, our room had been well make up. The staffs is efficient, polite and helpful. The only downside is the pool is pretty small. Overall, is great stay and will go back again

Reviewed March 30, 2016

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9.0
Exceptional
Graeme from Australia
Couple
Superior 1 King Bed
Stayed 6 nights in January 2012

Great hotel, location, close to food & transport ”

close to food, concierge very helpful, great room & pool

The Grand Roxy Mercure was a fantasic hotel for a short or long stay and this was our third stay here. The room itself was of generous size, HUGE bed and bathroom with shower and bath available and included toiletries PLUS nice fluffy towels!! Pool on the 4th floor was great, keep in mind the bar is a little pricey in comparison to BYO. The hotel has a large bus stop directly outside (very convenient). Across the road, a hawker style food market which features very cheap delicious food, along with a large shopping centre. Additional to the bus stop, the hotel provides a great concierge service who will call taxi's for you anytime and also provide a free shuttle bus to the closest MRT station and the airport (you need to reserve a spot on the courtesy bus). All in all, a fantastic place to stay for a holiday in Singapore very accommodating and close to everything you need (airport, food, shopping, sightseeing etc). Only bad thing - We sent a suit & evening gown for 'dry cleaning' and 'press' using the hotel inhouse laundry service and received the suit back burnt and the gown still wrinkled (they did refund the ironing cost)- avoid using the laundry service and use your in-room iron and the laundromat on level 4 instead. Definitely would stay there again~~!

Reviewed February 12, 2012

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8.0
Excellent
Hairon from Singapore
Family with teens
Superior 1 King Bed
Stayed 2 nights in December 2012

Paradise in the East”

Location, shopping, and food

It was our first time staying at Grand Mercure Roxy Hotel in Singapore. My family booked three rooms for two nights over the weekends. The rooms are reasonably spacious and well maintained. The hotel staff are also generally helpful. What we found very attractive is the nearness to a shopping centre just across the road from the hotel, and at the back of hotel, a row of small restaurants and eateries that boast a more Singapore flavour of food. Nearby too is the East Coast Beach with a good stretch of jogging and cycling track, along with many seafood restaurants. The hotel provides good trasport to the airport and the heart of town, which is not very far away. And considering this, the price of the hotel is indeed more reasonable than those in the heart of town. I would surely consider staying here again in the future.

Reviewed January 02, 2013

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9.6
Exceptional
malcolm from Australia
Couple
Superior 1 King Bed
Stayed 1 night in January 2017

Perfect Singapore Layover”

Ideally located for airport access, the grand Mercure Singapore Roxy is a regular stay for myself or with my wife. Free airport shuttle is a bonus. Staff are always friendly, efficient, professional and helpful. Pool area is great for a casual drink. Food court across the road is typically Singaporean eats. Always a pleasure to stay at the Roxy.

Reviewed September 29, 2017

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Dear Malcolm, Thank you for the great review of our hotel! We are glad that you and your wife enjoyed your return-stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Responded October 01, 2017
Grand Mercure Singapore Roxy (SG Clean Certified)
9.3
Exceptional
Paul from New Zealand
Family with young children
Superior 1 King Bed
Stayed 4 nights in October 2013

A great place to stay.”

pool and gym, closeness to mall, shuttle service

Our family of 5 had a very enjoyable stay. Everything was clean.The rooms were of a decent size and the housekeeping was great, providing tidy rooms on our arrival after every day of being out. The internet was fast and was available throughout the whole hotel. The Grand Mecure Roxy was very accommodating from the beginning with my requests for interconnecting rooms and also to provide non smoking rooms. They also provided us with a complementary late check out time after I requested due to a late flight home. I would recommend this hotel to anyone that is considering Singapore as a destination as they will not be disappointed. If we are to ever return to Singapore, we will be sure to book and stay with the Grand Mecure Roxy again.

Reviewed October 20, 2013

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8.3
Excellent
Mustafa from Oman
Group
Superior 1 King Bed
Stayed 2 nights in August 2009

GrandMercure Roxy Hotel Review”

I like this hotel services clean people fraindlly and helpfull .
The food it's not available all the time espicially isalamic food

The Grand Mercure Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Singapore Expo, the Suntec Convention Centre and Orchard Road. Enjoy fantastic shopping at the nearby Parkway Parade or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. 15 minutes from Changi Airport with complimentary shuttle service

Reviewed August 23, 2009

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10.0
Exceptional
Michael from Australia
Solo traveler
Superior 1 King Bed
Stayed 1 night in November 2009

My stay at Mercure Grand Roxy Hotel, Singapore.”

Great service. Clean comfortable rooms. Close to wide variety of shopping - across the road. Very competitive tariff. Complementary airport bus service. Brilliant breakfast.
Unable to fault any area.

Check in was prompt, efficient, pleasant and covered all aspects of my stay. The room was clean and pleasant with great views. My baggage was delivered to my room promptly and courteously. I felt I "belonged" throughout my stay. Across the road from the hotel is located a wide variety of shopping of which I availed myself. I cannot think of any reason to have to look elsewhere for almost all aspects of my shopping needs. At checkout my baggage was safely stored in the cloakroom pending my departure to Changi Airport on the Hotel's complimentary Bus. On my return to Singapore, the Mercure Grand Roxy Hotel will be my choice at which to stay. One cannot get better than the Best. Mike.

Reviewed November 23, 2009

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10.0
Exceptional
Norizan from Singapore
Family with young children
1 King Bed Deluxe
Stayed 1 night in October 2012

Lovely hotel with fast checkin”

Near parkway parade mall & roxy square. Airport transfer.

This is my 3rd time I stayed in Grand Mercure Roxy Hotel. Am very pleased with the fast check-in. Hotel is just opposite Parkway Parade which is a big mall that have almost everything there. Hotel right next to Roxy Square mall that have lots of foot reflexology shops and small convenience shops to buy necessities just in case u need anything. So far this has been my favourite hotel in Singapore.

Reviewed October 31, 2012

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9.0
Exceptional
Elinor from United Kingdom
Couple
Superior 1 King Bed
Stayed 1 night in February 2011

Efficiently run hotel with relaxed atmosphere”

Out of town location with Parkway Parade Shopping Mall opposite and 15 mins to Airport

Our son and his family have relocated to Singapore from the UK and are living in a condo within sight of the Grand Mercure Roxy Hotel. They recommended the hotel and we are so glad that we took their advice. The hotel was ideal for us as it was peaceful and pleasant. The ensuite room was spotlessly clean,a generous size and the air conditioning was very controlable. The staff were very attentive and helpful. We intend to return to the hotel next time we visit.

Reviewed February 10, 2011

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10.0
Exceptional
Ayris from Philippines
Solo traveler
Superior 1 King Bed
Stayed 3 nights in January 2015

One of the best”

Very clean and comfortable, staff are very accommodating, and the place is very classy.

It was one of the best hotels I've ever stayed in. We transferred there from our old hotel which was located not to near to the city. I found the hotel to be simple but elegant, and the staff are also very nice, friendly and helpful. I wish I had booked this hotel first other than the old hotel that I got. But nonetheless, I am glad I made the right choice in staying at Grand Mercure Roxy. It's affordable and still budget friendly, but a wise decision if you'd like to see everything in Singapore because it is very near everything.

Reviewed January 14, 2015

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10.0
Exceptional
Paul from New Zealand
Family with young children
2 Single Beds Superior
Stayed 2 nights in January 2015

Great way to finish a long vacation”

Location, rooms and room service

My family's stay at the Grand Mercure Roxy hotel was great, great way to finish a long vacation through Asia, Singapore was our last stop and it was a pleasure to stay here. The rooms were in great condition, I liked the location, away from the city and close to the beach. I would highly recommend this hotel to anyone, Just beware of the taxis driver here in Singapore, very rude and un helpful.

Reviewed January 19, 2015

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8.0
Excellent
Kim from New Zealand
Couple
Superior 1 King Bed
Stayed 6 nights in July 2014

We certainly made the right choice!”

The fresh, lightly fragranced air conditioning. The proximity to buses and cheap taxis. The friendly and helpful staff.

We chose the Grand Mercure Roxy based simply on Agoda reviews and on the affordable price. And we were very glad we did! It lived up to everything we had read. The concierges treated us like royalty and the check-in/check-out procedures couldn't be faulted. Even though we had gone for a cheapish room, we asked for a room with a view and they were happy to give us one on the 9th floor, with a view of the bay. The breakfast (which was part of our package deal) was very good, with a range of Asian and European selections and a chef cooking personalized omelettes on the spot. (One thing I would mention here, though, is that each day the selection was pretty much the same as the day before and would have benefited from a change here and there.) The room was clean, tidy and comfortable and was efficiently serviced each day. The pool area was good but could have done with some character. Proximity to transport was amazing -- buses are right on the doorstep, and very affordable taxis pull up all the time. The nearest MRT is only a short bus trip away. And as for shopping -- well you literally only have to walk across the road to a very modern 250-shop mall. Strangely enough, though, the thing we liked most about the Roxy was the lightly fragranced air conditioning. After a long hot day out seeing the sights of Singapore, it was just so refreshing to walk into the lobby and be greeted by that. All in all this was a great home away from home and we would jump at the chance of staying there again.

Reviewed July 10, 2014

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