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Grand Residency Hotel & Serviced Apartments
Grand Residency Hotel & Serviced Apartments
Grand Residency Hotel & Serviced Apartments
Grand Residency Hotel & Serviced Apartments
Grand Residency Hotel & Serviced Apartments
Grand Residency Hotel & Serviced Apartments
Grand Residency Hotel & Serviced Apartments

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7.8

Very good

409 reviews

409 reviews

Housekeeping8
Breakfast6
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Serenity Blissful Living

200 m

St Teresa Church

200 m

Bandra Station, Western Railway

260 m

Link Square Mall

330 m

Linkin Laado

350 m

Popular landmarks
Juhu Beach

2.1 km

Bandra-Worli Sea Link

3.8 km

Shree Siddhivinayak

5.0 km

Sri Sri Radha Gopinath Temple

11.8 km

Chhatrapati Shivaji Terminus

14.1 km

Closest landmarks
Consulate of Malaysia

250 m

Escobar

290 m

Royalty

290 m

Bank of India

380 m

Shroff Eye Hospital & Lasik Centre

460 m

2021

Grand Residency Hotel & Serviced Apartments

St Theresa Rd, Bandra, Mumbai, India, 400050 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bandra part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Hot tub

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money7.4
Distance to city center0.5 km
Location rating8.8
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport4.7 km

Rooms available at Grand Residency Hotel & Serviced Apartments

Very good
Room comfort & quality

7.8

1 Bedroom Apartment
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 Bedroom Apartment
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Double or Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Apartment
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio
...
  • Room size: 37 m²/398 ft²
  • Courtyard view
  • 1 futon and 1 queen bed
Enter dates to see prices
Studio
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
Enter dates to see prices
King Bed Studio(Signature)
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Single Deluxe
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

Does Grand Residency Hotel & Serviced Apartments have a hot tub?

A hot tub is one of the facilities available at Grand Residency Hotel & Serviced Apartments.

What time is check-in and check-out at Grand Residency Hotel & Serviced Apartments?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Residency Hotel & Serviced Apartments?

Grand Residency Hotel & Serviced Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1725 INR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Residency Hotel & Serviced Apartments also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Grand Residency Hotel & Serviced Apartments has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mumbai with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at Grand Residency Hotel & Serviced Apartments?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Residency Hotel & Serviced Apartments. Adults can enjoy breakfast offered with an additional charge of 550 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Grand Residency Hotel & Serviced Apartments?

Grand Residency Hotel & Serviced Apartments features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Grand Residency Hotel & Serviced Apartments?

Grand Residency Hotel & Serviced Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Residency Hotel & Serviced Apartments?

The closest train, metro, or bus station to Grand Residency Hotel & Serviced Apartments is Bandra Railway Station, 1.1 km away.

What restaurants are nearby Grand Residency Hotel & Serviced Apartments?

Restaurants including China Joe Restaurant, Bagelwala! and Shree Girija Bhavan are popular in Grand Residency Hotel & Serviced Apartments’s neighborhood which is known as Bandra.

What popular shopping places are close to Grand Residency Hotel & Serviced Apartments?

Shopping options in Grand Residency Hotel & Serviced Apartments’s Bandra neighborhood include Serenity Blissful Living, Link Square Mall and Linkin Laado.

What are popular attractions near Grand Residency Hotel & Serviced Apartments?

Guests at Grand Residency Hotel & Serviced Apartments can easily visit Mount Mary Basilica, Bandstand Promenade and St Teresa Church located in the Bandra area.

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Explore the neighborhood

What people love about Grand Residency Hotel & Serviced Apartments

  • 9.2

    Exceptional
    Breakfast

    "Complementary breakfast had good choices, in room dining was cheaper than zomato."

    Arulraj

    |

    August 9, 2022

  • 10

    Exceptional
    Staff 

    "The staff were truly amazing."

    Meena

    |

    July 4, 2022

  • 8.8

    Excellent
    Location

    "Great location."

    Parul

    |

    June 4, 2022

Property ranking|Compared to 1,520 Mumbai properties
See all rankings
Location score
8.8/10
Room comfort score
7.8/10
Service score
8.1/10
Cleanliness score
8/10
Better than
98
%
of Mumbai properties
Better than
98
%
of Mumbai properties
Better than
95
%
of Mumbai properties
Better than
95
%
of Mumbai properties
Overall rating:

7.8

Very good
409 reviews
Cleanliness
8.0
Facilities
7.2
Location
8.8
Read all reviews >
What travelers say they love:
The hotel is very nice and clean.
Sreejita from India
Business traveler
More about Grand Residency Hotel & Serviced Apartments

More about Grand Residency Hotel & Serviced Apartments

Grand Residency Hotel & Serviced Apartments

Take everything available in Mumbai with a comfort stay at Grand Residency Hotel & Serviced Apartments. Go beyond the touristy and get deeper into the offerings of Mumbai with a stay at Grand Residency Hotel & Serviced Apartments, located merely 15.4 km from Gateway of India.
Grand Residency Hotel & Serviced Apartments provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Mumbai.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the serviced apartment's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Grand Residency Hotel & Serviced Apartments. Some rooms at Grand Residency Hotel & Serviced Apartments are equipped with air conditioning for your convenience. Some rooms at Grand Residency Hotel & Serviced Apartments include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Residency Hotel & Serviced Apartments. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. Guests with dietary restrictions will appreciate a selection of cuisine types at Grand Residency Hotel & Serviced Apartments including halal options.
A night in at the serviced apartment's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Grand Residency Hotel & Serviced Apartments lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon and spa. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Mumbai while in the city. There are lots of things you and your travel group can do near Grand Residency Hotel & Serviced Apartments, starting with visits to Marine Drive just 14.2 km away. Experience local culture through architecture at Chhatrapati Shivaji Terminus located 14.0 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Mumbai.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Breakfast

12 mentions

Housekeeping

6 mentions

Internet

5 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Hair salon
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily newspaper
  • Desk
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Separate shower/bathtub
  • Streaming service like Netflix
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Indian, Local, Grill/BBQ
  • Menu: Buffet
Location
St Theresa Rd, Bandra, Mumbai, India, 400050
Excellent
Location

8.8

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    4.7 km 23 min drive
  • Pune Airport (PNQ)
    125.4 km 3.4 hour drive

Public transportation

  • Bandra Railway Station
    1.2 km
  • Khar Road
    1.2 km

Hospital or clinic

  • Shroff Eye Hospital & Lasik Centre
    460 m

Shopping

  • High Street Phoenix
    7.6 km

Cash withdrawal

  • ATM
    240 m 4 min walk
What's nearby

Popular landmarks

  • Juhu Beach
    2.1 km
  • Bandra-Worli Sea Link
    3.8 km
  • Shree Siddhivinayak
    5.0 km
  • Sri Sri Radha Gopinath Temple
    11.8 km
  • Chhatrapati Shivaji Terminus
    14.1 km
  • Marine Drive
    14.3 km
  • Elephanta Caves
    15.1 km
  • Nariman Point
    15.2 km
  • Gateway of India
    15.6 km
  • Colaba
    17.3 km

Nearby landmarks

  • Serenity Blissful Living
    200 m
  • St Teresa Church
    200 m
  • Consulate of Malaysia
    250 m
  • Bandra Station, Western Railway
    260 m
  • Escobar
    290 m
  • Royalty
    290 m
  • Link Square Mall
    330 m
  • Linkin Laado
    350 m
  • Bandra Linking Road
    370 m
  • Bank of India
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport Transfer [one way] only applicable for pick-up service from the airport.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until11:45
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1725 INR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)550 INR
  • Daily Internet/Wi-Fi fee0 INR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 35
  • Year property opened2007
  • Most recent renovation2018

Parking

  • Daily parking fee0 INR
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Grand Residency Hotel & Serviced Apartments from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.2
Location8.8
Room comfort and quality7.8
Service8.1
Value for money7.4
High score for Mumbai
Rating
9+ Exceptional (21)
8-9 Excellent (14)
7-8 Very Good (15)
6-7 Good (9)
<6 Below Expectation (18)
Time of the year
Mar - May (17)
Jun - Aug (18)
Sep - Nov (14)
Dec - Feb (28)
All guests (199)
All room types
All languages

Show reviews that mention 

Showing 77 verified guest comments
1234
9.3
Exceptional
Priyanka from India
Couple
Studio Apartment
Stayed 4 nights in February 2011

Great Service Apartment, location and service!”

Service apartment, location, service

we stayed at the grand residency two times earlier this year and loved everything about it. the apartments/ property itself is great with great service. the location is great as its in bandra west with walking distance to many restaurants, shopping, bars, etc. they also serve free breakfast, which we learned during our second stay. it's a really nice spread that changes everyday with many options.

Reviewed April 15, 2011

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10.0
Exceptional
Rohit from India
Couple
Deluxe Twin Room
Stayed 1 night in December 2018

Best hotel to stay in Bandra ”

Grande residency is the best value for money hotel in and around Bandra..located at a very peaceful location close to all important points in Bandra with 5 star like rooms.

Reviewed December 27, 2018

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9.6
Exceptional
Vashi from Sri Lanka
Family with teens
Deluxe Twin Room
Stayed 2 nights in May 2018

Excellent and comfortable holiday”

The location of this hotel is excellent and close to everything including shopping, restaurants, bars, pubs and anything you can think of is very nearby. The breakfast of the hotel is very good with a different choice of south and North Indian cuisine everyday. Very friendly staff and also very helpful. The rooms are very comfortable and cozy with the air conditioning working very well in the very hot weather of Mumbai. A special mention about Fahad the front office manager who was always helpful and made our stay very comfortable. The only downside is the room service serving very good food but takes atleast 45 minutes or more. All in all a very comfortable and satisfying stay. Will always stay here during our visits to mumbai

Reviewed May 10, 2018

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10.0
Exceptional
Bharat from India
Solo traveler
Deluxe Twin Room
Stayed 7 nights in June 2013

Blissful”

Ambience, Food Quality, Staff Behaviour

Booked this hotel for a female friend of mine who was traveling alone at the time. The hotel is neat & clean and also pretty safe for single female travelers. Shopping and dining are pretty close-by. Awesome place to stay in while you are in Bombay. Thumbs up Grand Residency!

Reviewed July 09, 2013

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8.7
Excellent
Salima from Belgium
Family with teens
Studio Apartment
Stayed 5 nights in November 2012

Good location in Bandra, freindly helpful staff”

Small "family" hotel, good location,

staff at the hotel was very friendly and efficient. one of the rooms booked was a studio for 3 persons, upon arrival we were kindl upgraded to a 1 room appartment, which was very convenient as altogether we were 5 and stayed for 4 nights. the hotel is not very big and very well located near the centre of bandra, and made us feel at "home" also with the nice sitting area in the lobby! we were happy with the breakfast and dinner, buffet and a la carte offered a good variety of food. warm thanks to the hotel supervisor, who arranged for our airport pickup and gave us good tips.

Reviewed January 11, 2013

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7.6
Very good
Maya from Malaysia
Couple
Studio Apartment
Stayed 5 nights in April 2016

A place to call home for 5 days”

My husband and I recently stayed here as we were in Mumbai for a friend's wedding. We originally booked a studio apartment but it wasn't available the first night we checked in so they upgraded us to a 1 bedroom apartment for the next few nights. The apartment was wonderful and we felt right at home there. The staff was helpful with our needs and we were always greeted by the doorman with smiles. There are lots of places to shop/eat/drink around the hotel with a little exploring and we couldn't think of any other place to return to after a full day of festivities.

Reviewed April 08, 2016

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8.4
Excellent
linstel from Australia
Couple
1 Bedroom Apartment
Stayed 11 nights in December 2016

Good but needs a few refinements. ”

Great room and over all staff were amazing. However when it come to communications a few where slack. Needed a doctor one night and night manager failed to return calls and this also happened serveral times with wifi issue. Wifi was a major issue in regards to having to sign in every time we used it and in fact at one stage list it for 25 hours which staff didn't seem to believe. Door man was the happiest man I have come across. Would 100% stay again as we travel to mumbai regularly. The room was very nice and domestic staff kept very clean and restock as requested.

Reviewed January 09, 2017

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8.3
Excellent
Rubina from United Kingdom
Family with teens
Studio Apartment
Stayed 14 nights in February 2011

Nice clean hotel and great location”

Clean hotel, large spacious rooms, great location

The hotel itself was clean and rooms very spacious. Although an overall very pleasant stay, some attention is required to the level of customer service and attention to detail as to what the customer is requesting. But apart from that a very pleasant stay.

Reviewed March 17, 2011

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8.0
Excellent
Rubina from United Kingdom
Family with teens
Deluxe Twin Room
Stayed 7 nights in February 2011

Graet location and clean hotel”

Location, cleanliness

The location of the hotel is the seling point. The rooms are clean and so is the hotel. However the service provided requires attention and further training for the staff. Often I would order something and either the wrong quantity or the wrong item would arrive. We would often have to request for something more than once during our stay before it would arrive.

Reviewed March 07, 2011

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8.4
Excellent
Sreejita from India
Business traveler
Deluxe Twin Room
Stayed 3 nights in June 2019

Nice hotel in a great location but room service is very slow”

The hotel is very nice and clean. The location is excellent (close to HDFC Bank branch in Pali Naka). The breakfast was decent . The con is room service can be very slow and sometimes we had to ask for 3 to 4 times and wait for a long time before the work was done.

Reviewed July 26, 2019

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9.0
Exceptional
Helmut from Austria
Business traveler
Studio Apartment
Stayed 3 nights in January 2013

Comfortable & convenient stay”

Large room, comfortable bed, friendly staff

I really enjoyed my stay here. Good place for relaxation after a hectic day in Mumbai!

Reviewed November 26, 2013

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9.3
Exceptional
Janaki from Sri Lanka
Group
Studio Apartment
Stayed 8 nights in October 2012

It's very nice hotel & cenveenian .”

Location

We had very nice stay with grand & not a single problem. Enjoy very much. The staff was very nice. We definitely come back next time we in India.

Reviewed November 04, 2012

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8.4
Excellent
Rukmin from Australia
Business traveler
1 Bedroom Apartment
Stayed 5 nights in February 2018

Decent hotel with great location”

Great hotel with friendly staff. Decent breakfast and good room service menu. Only downside was that shower area very dirty. Needs thorough cleaning,

Reviewed February 15, 2018

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8.8
Excellent
Sanjay from United Kingdom
Solo traveler
Deluxe Twin Room
Stayed 9 nights in June 2016

Excellent location, friendly staff”

Very good hotel in an excellent location. I would probably rate this as. 3.5 star at best by Indian standards. The location is the best part as it is very convenient for my requirements. Staff are friendly and helpful. Wifi is included and breakfast is pretty decent. I've stayed here a few times and it's been a consistent experience.

Reviewed June 21, 2016

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7.2
Very good
Shobna from United Kingdom
Couple
Deluxe Twin Room
Stayed 2 nights in February 2018

Grand Residence hotel in Bandra complaints are ”

Totally disappointed with hotel. We arrived at the hotel on sat 3rd Feb as bkd with yourselves. We were given room 201. As it was evening didn’t notice much but when we went to sleep near the top side of the bed I could smell dampness muggy smell. We checked in the morning The wall in corner near the bathroom was All black looked like damp. We told this to the receptionist on duty that morning. She said she’ll report it. But when go back in the evening it was patched up. & painted. As we decided to stay longer 2nd bkng was from 12th Feb to 15th Feb 18. Which was chgd at £125.00 rm 303 which was expensive rm was not worth that much. Last bkng was 16th to 17th rm given 202 which diabolical it smelt the bathroom smelt of smoking & drain smell. We asked for another rm but was told we are full and there no rooms left. Next day morning the toilet was flooded, I went for shower & the whole bathroom was flooded we put towels to suck up the water. Then my husband we to shower he nearly slipped

Reviewed February 21, 2018

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8.8
Excellent
Amit from Hong Kong SAR, China
Solo traveler
Deluxe Twin Room
Stayed 2 nights in May 2019

Good location . Good spread for breakfast .”

However it would be great if “to order” items in the breakfast such as eggs etc are notified to guests by staff or placed on a noticeboard. Also staff should ensure all hotel guests are notified regarding high tea on weekends .

Reviewed May 16, 2019

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7.7
Very good
Andrew from United Kingdom
Couple
Deluxe Twin Room
Stayed 1 night in February 2013

Lovely hotel right in the heart”

Clean, good friendly service, Central location

Clean, good friendly service, Central location Can walk anywhere from hotel. Quite a Few restaurants within 5 minutes walk. Would go again Ok breakfast not amazing.

Reviewed February 24, 2013

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8.0
Excellent
Amy from China
Business traveler
Deluxe Twin Room
Stayed 7 nights in May 2013

small bed, buy nice experience”

clean, professional

very clean hotel, and international, but the twin beds are bit small. Anyway, good service, good hotel.

Reviewed May 22, 2013

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8.7
Excellent
Daniel from United Kingdom
Couple
Deluxe Twin Room
Stayed 3 nights in December 2010

Great hotel - very helpful staff”

Large clean modern rooms with large showers in the bathroom. Safe in room and well stocked hospitality tray.
Only one key available throughout the hotel for the balcony. Staff were willing to unlock the door, however this would be left unlocked the duration of our stay, therefore we were unable to risk using the balcony throughout our stay.

In a good location with lots of bars and restaurants within walking distance or a short tuk tuk ride away. Nice breakfasts, but very limited restaurant menu and no hotel bar.

Reviewed January 19, 2011

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6.0
Pang from Malaysia
Business traveler
1 Bedroom Apartment
Stayed 3 nights in December 2017

Above average”

I am disappointed that our apartment was not ready when we checked in around mid night. We were given a room with twin bed even though our booking clearly states is a 1 bed room apartment and payment was made for the apartment instead of room. We were given an apartment after that. But the extra bed that we paid for was not available. two mattresses were given instead for the 1st night which was very late and I have wait for them to get ready... this is the negative side of my stay. Breakfast buffet is good.

Reviewed December 15, 2017

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