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Grand Service Apartment @ Times Square
Grand Service Apartment @ Times Square
Grand Service Apartment @ Times Square
Grand Service Apartment @ Times Square
Grand Service Apartment @ Times Square
Grand Service Apartment @ Times Square
Grand Service Apartment @ Times Square

Removed from saved list

8.6

Excellent

2,170 reviews

2,170 reviews

See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
JoJoBa Spa

40 m

Cosmo’s World Theme Park Theatre

40 m

Neway

40 m

Ampang Bowl

50 m

Golden Screen Cinemas in Golden Triangle

60 m

Popular landmarks
Jalan Alor

520 m

Pavilion Kuala Lumpur

820 m

KLCC - Bukit Bintang Pedestrian Walkway

1.2 km

Aquaria KLCC

1.3 km

Menara Kuala Lumpur

1.3 km

Closest landmarks
White Smile

50 m

Sport toto

100 m

Wings

140 m

Sixty Nine Bistro

170 m

Kelvin Gems

180 m

Grand Service Apartment @ Times Square

5 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in/out [private]

Airport transport

Excellent view

70 meters to public transportation

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [indoor]

Kids club

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

20 travelers have booked today.

Value for money8.4
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at Grand Service Apartment @ Times Square

Two Bed Rooms Apartment
...
  • Room size: 117 m²/1259 ft²
  • City view
  • 3 single beds and 1 king be...
Enter dates to see prices
Superior Room
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Apartment
...
  • Room size: 66 m²/710 ft²
  • Mountain view
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe King Suite
...
  • Room size: 61 m²/657 ft²
  • Mountain view
  • 3 single beds
Enter dates to see prices
Studio
...
  • Room size: 55 m²/592 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Honeymoon Room
...
  • Pool view
  • 1 king bed
Enter dates to see prices
Suite(Honeymoon)
...
  • Room size: 55 m²/592 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 65 m²/700 ft²
  • 1 single bed and 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 55 m²/592 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Grand Service Apartment @ Times Square have a hot tub?

Grand Service Apartment does not have a hot tub.

What time is check-in and check-out at Grand Service Apartment @ Times Square?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Grand Service Apartment @ Times Square?

Grand Service Apartment @ Times Square is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Service Apartment @ Times Square has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at Grand Service Apartment @ Times Square?

Wake up to a great buffet breakfast at Grand Service Apartment @ Times Square.

What are my dining options at Grand Service Apartment @ Times Square?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Grand Service Apartment @ Times Square?

Grand Service Apartment @ Times Square does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Service Apartment @ Times Square?

The closest train, metro, or bus station is Imbi Monorail Station, 70 m away from Grand Service Apartment @ Times Square.

What restaurants are nearby Grand Service Apartment @ Times Square?

Grand Service Apartment @ Times Square’s neighborhood is Bukit Bintang which includes popular restaurants such as Scallop Q, Auntie Anne's @ Berjaya Times Square and Avenue 10 Food Court.

What popular shopping places are close to Grand Service Apartment @ Times Square?

Located in the Bukit Bintang area, Grand Service Apartment @ Times Square is close to great shopping choices like Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Grand Service Apartment @ Times Square?

Grand Service Apartment @ Times Square’s location in the Bukit Bintang neighborhood makes it close to famous attractions including Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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See map

Explore the neighborhood

What people love about Grand Service Apartment @ Times Square

  • 10

    Exceptional

    "The air-conditioning very good."

    Muhamad

    |

    July 25, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Room ok and clean."

    Paduka

    |

    July 23, 2022

  • 9.6

    Exceptional
    Staff 

    "The host was extremely helpful throughout the stay."

    ANNA

    |

    July 16, 2022

Property ranking|Compared to 6,806 Kuala Lumpur properties
See all rankings
Location score
9/10
Service score
8.5/10
Room size
59 sqm.
Value for money score
8.4/10
Better than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Bigger than
95
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
Overall rating:

8.6

Excellent
2,170 reviews
Cleanliness
8.1
Facilities
8.4
Location
9.0
Read all reviews >
What travelers say they love:
Enjoyed the stay and large facility with nice pool.
Johann from Malaysia
Family with young children
More about Grand Service Apartment @ Times Square

More about Grand Service Apartment @ Times Square

Grand Service Apartment @ Times Square

Get the most from an urban escape in Kuala Lumpur when you book a room at Grand Service Apartment @ Times Square. Located right in the city center, Grand Service Apartment @ Times Square saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 7.1 km from Terminal Bersepadu Selatan, a stay at Grand Service Apartment @ Times Square adds efficiency to your trip with easy city access and diverse day trip options.
Grand Service Apartment @ Times Square offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Taxi services provided by Grand Service Apartment @ Times Square makes it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
Guests can enjoy convenient available parking right at the serviced apartment. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the serviced apartment's ticket service and tours. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
Enjoy the services offered at Grand Service Apartment @ Times Square from the convenience of your guestroom. For your comfort, some rooms at the serviced apartment are equipped with linen service and air conditioning. Some rooms at Grand Service Apartment @ Times Square even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and in-room video streaming.
In some select rooms, you can find a refrigerator and bottled water at your disposal. Grand Service Apartment @ Times Square also provides a hair dryer, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Grand Service Apartment @ Times Square begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the serviced apartment. A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry. Grand Service Apartment @ Times Square is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the serviced apartment's bar and nightclub. For the ultimate convenience, you can even have groceries delivered to your room at Grand Service Apartment @ Times Square, with their exclusive service.
Grand Service Apartment @ Times Square offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the serviced apartment's pool. Sip your favorite cocktail outdoors at the serviced apartment's poolside bar.
Check out the serviced apartment's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the serviced apartment's squash court, ping-pong table and badminton court. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Kuala Lumpur like a true local. Don't forget to stop by Menara Kuala Lumpur located 1.3 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.


Reasons to stay here

Facilities at this serviced apartment are rated higher than 96% of other accommodations in the city.
Ranking higher than 97% of the city's accommodations options, this is a great choice for location.
Staff and service here are considered high quality by past guests whose ratings put it above 95% of the city's options.

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Amenities and facilities
Excellent
Facilities

8.4

Languages spoken

  • English
  • Hindi
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Bowling alley
  • Casino
  • Exercise area
  • Game room
  • Garden
  • Hiking
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Squash court
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids safety features
  • Playground
  • Swimming pool [kids]
  • Theme park

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
Food and dining
Restaurants on site

Big apple Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Location
5 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.5 km
  • Kuala Lumpur International Airport (KUL)
    44.5 km

Public transportation

  • Imbi Monorail Station
    80 m
  • SBK18A Bukit Bintang
    410 m

Hospital or clinic

  • White Smile
    50 m

Shopping

  • Pavilion Kuala Lumpur
    820 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Jalan Alor
    520 m
  • Pavilion Kuala Lumpur
    820 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.2 km
  • Aquaria KLCC
    1.3 km
  • Menara Kuala Lumpur
    1.3 km
  • Chinatown - Kuala Lumpur
    1.5 km
  • KLCC Park
    1.5 km
  • Central Market
    1.7 km
  • Petronas Twin Towers
    1.7 km
  • KL Bird Park
    2.5 km

Nearby landmarks

  • JoJoBa Spa
    40 m
  • Cosmo’s World Theme Park Theatre
    40 m
  • Neway
    40 m
  • White Smile
    50 m
  • Ampang Bowl
    50 m
  • Golden Screen Cinemas in Golden Triangle
    60 m
  • Cosmo's World
    60 m
  • Borders Shop
    70 m
  • Imbi Monorail Station
    80 m
  • Country Farm organic
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

The property

  • Number of rooms 16

Reviews of Grand Service Apartment @ Times Square from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.1
Facilities8.4
Location9.0
Service8.6
Value for money8.4
High score for Kuala Lumpur
Rating
9+ Exceptional (194)
8-9 Excellent (33)
7-8 Very Good (40)
6-7 Good (10)
<6 Below Expectation (55)
Time of the year
Mar - May (92)
Jun - Aug (62)
Sep - Nov (64)
Dec - Feb (114)
All guests (810)
All room types
All languages

Show reviews that mention 

Showing 332 verified guest comments
12345
9.2
Exceptional
Nor from Malaysia
Family with young children
Superior Room
Stayed 3 nights in October 2020

best place for work from hotel”

i wfh since march as currently we are under cmco n cannot travel interstate, so short gateway like this is needed. this apartment has everything: heater for shower, full aircond, kitchen sink but no stove, microwave, kettle, timedotcom modem n router, normal tv, easy access to berjaya times square mall to buy food... the only issue is the toilet floor will flooded with water but u can request house keeping to clean it.. make sure request frm the person that u deal during booking time.. overall i had good experience stay in this apartment.. btw i stayed at lvl 25.. ahmed was good n polite..

Reviewed November 03, 2020

See room deals

9.6
Exceptional
Noordin from Malaysia
Family with young children
Two Bed Rooms Apartment
Stayed 1 night in December 2020

Good location good price”

Good for small family. Basic facility available. Connected to Times Square shopping complex.

Reviewed January 01, 2021

See room deals

9.2
Exceptional
Sheril from Malaysia
Couple
One-Bedroom Apartment
Stayed 1 night in February 2021

Short Trip.”

The room was cleaned accordingly upon our arrival. Just that the room service was a bit late doing the cleaning (maybe got few unit to be clean) but its okay for us. I love the night view from the room. The bathtub need some repairing because the bidet wasn't functional. The agent served us politely and very attentive. I'm happy with my staycation during the pandemic and MCO.

Reviewed February 09, 2021

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10.0
Exceptional
Maria from Malaysia
Group
Superior Room
Stayed 3 nights in February 2021

Exceptional”

I had good experience in this hotel. Nice and clean room. Spacious room for me and 2 more kids. We stay here for 5D4N. Very good hospitality services by Ahmed. Fast response to each inquiries. Highly Recommended!

Reviewed February 28, 2021

See room deals

8.4
Excellent
MOHD from Malaysia
Solo traveler
Studio
Stayed 1 night in March 2020

Good Location”

Don't expect too much. So far okay with the price. This apartment is the same building with Berjaya Hotel. Overall good stay. - old furniture - aircond not too cold

Reviewed June 30, 2020

See room deals

10.0
Exceptional
Vlastimil from Canada
Solo traveler
Studio
Stayed 2 nights in February 2020

Great”

I got this place for 25$ so to have whole apartment for this price you can not complain. Great swimming pool

Reviewed February 29, 2020

See room deals

10.0
Exceptional
Fatin from Malaysia
Family with teens
Two Bed Rooms Apartment
Stayed 2 nights in August 2020

Exceptional”

Really satisfied with the services & facilities. The room is very spacious, fit for 5 people. My family really like it. Ahmed is really good in assisting us eventhough we got a lot of requests. Will definitely come again soon

Reviewed August 25, 2020

See room deals

10.0
Exceptional
Nur from Malaysia
Group
Superior Room
Stayed 1 night in July 2020

Very Good”

The customer service very good, we extend our stay for another 1 night and Ahmed give us another nice room. Very near to popular place. 🌷🌷🌷

Reviewed July 27, 2020

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10.0
Exceptional
Iqmal from Malaysia
Business traveler
One-Bedroom Apartment
Stayed 2 nights in February 2021

Excellent ”

Good customer service name called ahmed, room are nice and clean, good view klcc, is perfect. Worth it.

Reviewed February 26, 2021

See room deals

9.6
Exceptional
Aein from Malaysia
Couple
Superior Room
Stayed 2 nights in October 2019

Lovely place”

The place was beautiful and clean and our suite was just below the penthouse with clear view of the city. We went out on the second day not knowing some helpers are gonna clean our room, we left some valuable items on the bed and when we come back, none of our item went missing. We even extended our stay for a couple of hours and the host attended to our request nicely. Just one cons, there’s no water heater or boilers. But there is a microwave in the kitchenette. Definitely would consider staying here again.

Reviewed October 09, 2019

See room deals

Thank you very much

Responded February 11, 2020
Grand Service Apartment @ Times Square
10.0
Exceptional
Claverine from Malaysia
Group
One-Bedroom Apartment
Stayed 1 night in March 2021

BEST CUSTOMER SERVICE”

Ahmed help a lot. very attentive to my enquiry. fast check in with a short but great explanation. fast check out too. next time i would definitely come again.

Reviewed March 13, 2021

See room deals

10.0
Exceptional
suzana from Malaysia
Couple
One-Bedroom Apartment
Stayed 1 night in March 2021

Excellent”

Good service from Ahmed.. helpful... room are nice and clean .. view was very beautiful...

Reviewed March 26, 2021

See room deals

7.6
Very good
EWE from Malaysia
Family with young children
One-Bedroom Apartment
Stayed 3 nights in January 2021

Very good”

U can't get any Suites or apartments as this size, location, at this price. Maybe is because of MCO. No complaint. Worth the money for sure.

Reviewed January 26, 2021

See room deals

8.4
Excellent
Nor from Singapore
Family with teens
Two Bed Rooms Apartment
Stayed 1 night in December 2019

Grand SVC suites”

Room suite has great view, though Aircon and WiFi not as powerful. Staff (Ahmad) is responsive, helpful and reliable. He deserves good bonus for his efficient service

Reviewed December 21, 2019

See room deals

Thank you very much

Responded February 11, 2020
Grand Service Apartment @ Times Square
7.2
Very good
Basrim from Singapore
Family with teens
Two Bed Rooms Apartment
Stayed 4 nights in February 2020

Improvement in cleanliness ”

The cleanliness of the bathroom can be improved better. Noticed that did not change the towel daily. Re-use the same towel when it is not dirty. The bed sheet also did not change daily. Seen the room cleaner used the same bed sheet. All of these are not hygiene. Must consider the most important health factors since the current COVID-19 coronavirus. Amenities also not enough and not supply accordingly. Other than that staff are friendly. Just need to consider giving complimentary parking price for guest. Probably 50% of the parking charges.

Reviewed February 23, 2020

See room deals

Thank you very much

Responded March 08, 2020
Grand Service Apartment @ Times Square
6.0
Deenesh from Malaysia
Couple
Studio
Stayed 1 night in October 2019

Ok”

its really worth for money....but only problem is for check in...it runs by agent...so u will find difficulties for check in...but the agent was really helpful and polite....the location also very confusing...I spent almost an hour searching for the place n then ony I came to know tat it situated inside the times square....😂😂😂

Reviewed October 10, 2019

See room deals

Thank you very much

Responded February 11, 2020
Grand Service Apartment @ Times Square
9.6
Exceptional
Siti from Malaysia
Couple
Studio
Stayed 1 night in February 2021

Attentive staff”

Ahmed is the person in charge of our stay. He is very accomodating, attentive to every request and also very helpful. Room was clean, value for money. Room view was beautiful.

Reviewed February 13, 2021

See room deals

7.6
Very good
Mohd from Malaysia
Couple
Studio
Stayed 2 nights in June 2020

Airconditioning problem”

overall i'm satisfied with the apartment except for the air conditioning..it's not cool at all.

Reviewed June 17, 2020

See room deals

10.0
Exceptional
Fariza from Malaysia
Family with young children
Superior Room
Stayed 1 night in January 2021

Exceptional”

Terbaik... Good services from staff named Ahmed

Reviewed January 04, 2021

See room deals

10.0
Exceptional
Fatin from Malaysia
Group
One-Bedroom Apartment
Stayed 1 night in January 2021

Best stay ever in the heart of Kuala Lumpur”

The staff is accommodating with check in and out right on the room doorstep. The view the superb with the Menara K

Reviewed January 28, 2021

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