Grande Centre Point Hotel Terminal 21
Grande Centre Point Hotel Terminal 21
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"Polite and helpful staff."

jacqueline

|

May 7, 2018

Superior Room Non-Smoking - Bed Grande Centre Point Hotel Terminal 21
Superior Room Non-Smoking - Bed
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Lobby Grande Centre Point Hotel Terminal 21
Lobby
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Lobby Grande Centre Point Hotel Terminal 21
Lobby
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Interior view Grande Centre Point Hotel Terminal 21
Interior view
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Exceptional
Location
9.6
See all 42 photos Grande Centre Point Hotel Terminal 21
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What guests are saying:
Great location and best breakfast buffet
yap from Malaysia
Couple
Everything was great, the room, views and accommodations are top notch. It's attached to a popular mall as well. My only issue was check in isn't until roughly 2pm, but that also give you u til noon to check out...
Steven from United States
Solo traveler
Easy to get around from Asoke BTS which is located 50 m from the hotel lobby
Jonny from Thailand
Solo traveler
Good location , clean room , staff nice . But the water pressure & temperature was not stable. We stayed highest floor 32/F .
Chi from Hong Kong
Couple
good location and good hotel
Dae from South Korea
Business traveler
nice hotel and location is very good, reasonable price
Pui from Hong Kong
Family with teens
Definitely I will come back next time
Nga from Hong Kong
Solo traveler

Grande Centre Point Hotel Terminal 21

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 14403 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 93% of guests
Value for money8.1
Distance to city center0 km
Location rating9.6
Nearest airportDon Mueang International Airport (DMK)
Distance to airport20.3 km
  • 60 meters to public transportation

  • Airport transfer

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 22 times since yesterday | 59 travelers are looking at this property right now
Deluxe Family Connecting Room
Deluxe Family Connecting Room
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed & 3 single beds
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Executive Suite (4 persons)
Executive Suite (4 persons)
...
  • Room size: 70 m²/753 ft²
  • City view
  • 2 single beds and 1 king be...
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Executive Suite
Executive Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Grand Deluxe Room
Grand Deluxe Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds or 1 double b...
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Grand Deluxe Triple
Grand Deluxe Triple
...
  • Room size: 46 m²/495 ft²
  • City view
  • 3 single beds
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Grand Suite Room
Grand Suite Room
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Room Non-Smoking
Superior Room Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Premium Room
Deluxe Premium Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds or 1 double b...
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Double Or Twin Grand
Double Or Twin Grand
...
  • Room size: 65 m²/700 ft²
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Premium Double/Twin
Premium Double/Twin
...
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    Have a question for Grande Centre Point Hotel Terminal 21?

    What people love about the property

    • "Breakfast was ok Best location Amazing view Best facilities"

      szie N.

      |

      April 8, 2018

    • "Room is very clean, friendly staff and great location."

      Jing Y.

      |

      April 2, 2018

    • "The excellent pool and sauna and large exercise room."

      paul

      |

      February 28, 2018

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    More about Grande Centre Point Hotel Terminal 21

    More about Grande Centre Point Hotel Terminal 21

    "Good location which near BTS, nice swimming pool"

    CHIU

    |

    April 9, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Thai cuisine
    Thai cuisine
    Sukhumvit Number One Thai Restaurant
    80 m Thai
    Sukhothai Restaurant
    90 m Thai
    Lai Kram
    240 m Thai
    American cuisine
    American cuisine
    Tony Roma's
    10 m American, Soups, Steakhouse
    Jeffer Steak at Terminal 21
    50 m American, Steakhouse
    The New Yorker Cafe
    230 m American, Cafe, Italian
    Asian cuisine
    Asian cuisine
    Indulge Restaurant & Bar
    20 m Asian, Bar, European
    Tim ho Wan Thailand
    20 m Asian, Chinese
    Soul Food Mahanakorn
    60 m Asian, Fusion, Thai

    What they offer

    "Very nice hotel in a very convenient location."

    chiun

    |

    April 13, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (14403)Booking.com Reviews (1572)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.7
    Location9.6
    Room comfort and quality8.6
    Service8.6
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (14403)
    All room types
    Showing 12020 verified guest comments
    12345
    8.0
    Excellent
    Fung from Hong Kong
    Group
    Grand Deluxe Room
    Stayed 1 night in November 2018
    Very good”
    clean, convenient,good facilities
    Reviewed November 19, 2018
    7.6
    Very good
    Luca from Malaysia
    Business traveler
    Grand Suite Room
    Stayed 4 nights in November 2018
    Good as usual”
    It always good to stay in this hotel the price is ok and facilitues are good. Personell very professional.
    Reviewed November 17, 2018
    8.8
    Excellent
    Sean from Hong Kong
    Solo traveler
    Superior Room Non-Smoking
    Stayed 3 nights in November 2018
    Great location ”
    Staff were super nice, rooms were clean, although quite basic. Location is prime
    Reviewed November 16, 2018
    3.6
    Yan from Hong Kong
    Couple
    Deluxe Premium Room
    Stayed 1 night in August 2018
    no more!!”
    the room is noisy and sound horrible, keep having the knocking sound. feeling uncomfortable so that we requested to change the room, but the problem is still the same. we leave right away in the morning. we put the portable charge in the lobby to recharge , and it is lost when we come back 30 mins later.
    Reviewed November 14, 2018
    7.2
    Very good
    elenita from Philippines
    Couple
    Grand Deluxe Room
    Stayed 1 night in June 2018
    not comfortable bed”
    I stay with this hotel because of connected to the mall. But their bed is not comfortable and the breakfast choices is not very good.
    Reviewed November 13, 2018
    Dear Elenita, Thank you for feedback for Grande Centre Point Terminal 21! We are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay. Thank you again for your review, and if business or leisure brings you back to someday, we look forward to the chance to serve you again.  Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 19, 2018
    Grande Centre Point Hotel Terminal 21
    10.0
    Exceptional
    Zi from Singapore
    Group
    Deluxe Premium Room
    Stayed 2 nights in November 2018
    Good location”
    Hotel is situated right beside Asoke BTS / Sukhumvit MRT. Hence it was easy to get around to various places. Easily accessible from Suvarnabhumi airport via the Airport link. The hotel room is huge albeit there's no carpet but overall is clean and good. Comes with fridge, freezer and microwave. Complimentary mini bar with 4 bottles of water which is very conveneint for a hot weather in BKK. Linked to Terminal 21 shopping mall, within walking distance to Health Land, Lek Massage and many other restaurants. I felt the room rates were slightly pricier than some of other hotels at Siam/Chitlom area but the good location compensated for it. Overall good experience.
    Reviewed November 13, 2018
    Dear Zi, Thank you very much for wonderful review for Grande Centre Point Terminal 21 We are pleased that you had a good stay overall. As Hotel location connected with both of Sky train and Subway, Terminal 21 Shopping Mall just next to hotel by few steps that you able to enjoy shopping all day. We’re especially glad you enjoyed the hotel facilities. We strive to provide excellent service, and we hope to see you again soon! Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 19, 2018
    Grande Centre Point Hotel Terminal 21
    9.2
    Exceptional
    Wai from Hong Kong
    Group
    Superior Room Non-Smoking
    Stayed 3 nights in May 2018
    Nice and convenient place to stay if you want to go around Bangkok”
    This is the 3rd time i stay in this hotel. i like the location and good easy transportation transit for this hotel. Service and others are always good. The only thing is the breakfast seems never change... it seems always the same for all 3 times that i visit, in which it have been quite a long time already. Choice of breakfast is not much.
    Reviewed November 12, 2018
    Dear Wai, Thank you for always choosing to stay at Grande Centre Point Terminal 21! We are delighted to hear that we have been part of so many journeys that you've taken. We hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 19, 2018
    Grande Centre Point Hotel Terminal 21
    10.0
    Exceptional
    Suk from Hong Kong
    Couple
    Deluxe Premium Room
    Stayed 4 nights in November 2018
    Very convenient location ”
    Well connected w BTS & MRT, good location. Nice shopping place at Terminal 21 & their food court have a wide variety choice with competitive price
    Reviewed November 12, 2018
    Dear Suk, Thank you for give us a perfect rating for Grande Centre Point Terminal 21! We are happy to found that hotel location is convenient to you to travel around Bangkok as connected with both of Skytrain and Subway. If you enjoyed the shopping around our hotel, please feel free to contact us on your next visit to provide with an itinerary to take advantage of the new attractions in the area. We look forward to our next chance to accommodate you, and we hope it comes soon. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 19, 2018
    Grande Centre Point Hotel Terminal 21
    8.4
    Excellent
    sanghan from South Korea
    Couple
    Grand Suite Room
    Stayed 1 night in November 2018
    Good to stay here”
    Very nice location. Terminal 21 shopping center is located adjacent to the hotel which take 1 min. You can say the shopping mall is the part of the hotel and also metro... Anyway good to stay here. I strongly recommend this.
    Reviewed November 12, 2018
    Dear Sanghan, Thank you for the great review for Grande Centre Point Terminal 21! We are glad to hear that you enjoyed your stay with us and would recommend us to friends and family. As Hotel location connected with both of Sky train and Subway, Terminal 21 Shopping Mall just next to hotel by few steps that you able to enjoy shopping all day. For your next time visit, do not hesitate to contact us to provide travel itinerary around hotel area. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 19, 2018
    Grande Centre Point Hotel Terminal 21
    10.0
    Exceptional
    wilawan from Thailand
    Couple
    Deluxe Premium Room
    Stayed 1 night in November 2018
    Very nice ”
    Location , room,staffs are very nice
    Reviewed November 12, 2018
    Dear Wilawan, Thank you for give us a perfect rating for Grande Centre Point Terminal 21 We are glad that you found hotel location convenient. Looking forward to seeing you again soon. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 19, 2018
    Grande Centre Point Hotel Terminal 21
    8.0
    Excellent
    MINGLOO from Singapore
    Family with teens
    Superior Room Non-Smoking
    Stayed 3 nights in November 2018
    Counter staff could be better”
    We were at the hotel to check in at around 3pm. We booked 3 rooms and were told one of the rooms was not ready. We requested for other floor for that one room and was told they had none at that moment. Well, we returned to hotel at 6pm, and were given a room on another floor, separated from the other 2 rooms. When we asked the same counter staff, she simply kept quiet or tried not to understand. On the whole, the rooms are clean and big. Location is great, next to malls and train stations.
    Reviewed November 07, 2018
    Dear Mingloo, Thank you for choosing to stay at Grande Centre Point Terminal 21 We are happy to found that hotel location is convenient to you to travel around Bangkok as connected with both of Skytrain and Subway. However, we are pleased to apologize for inconvenienced caused that you experienced and will pass to concern persons in order to improve our service to meet guests' expectation. Thank you again for your review, and if business or leisure brings you back to someday, we look forward to the chance to serve you again.  Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 16, 2018
    Grande Centre Point Hotel Terminal 21
    9.6
    Exceptional
    Daniel from Singapore
    Couple
    Deluxe Premium Room
    Stayed 2 nights in November 2018
    Very very good. ”
    No cons.
    Reviewed November 05, 2018
    Dear Daniel, Thank you very much for feedback for Grande Centre Point Terminal 21! We are happy to hear that our staff made your presents stay meet your expectations and Hope we have a chance to welcome you again in future Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 16, 2018
    Grande Centre Point Hotel Terminal 21
    6.8
    Good
    Stefano from Italy
    Solo traveler
    Superior Room Non-Smoking
    Stayed 6 nights in October 2018
    Hotel nice but staff sometimes rude”
    Hotel nice, the view is amazing and it is conveniently located in strategic position above the bts and mrt. The room is ok, just the shower doesn't work well. The water in the shower is hot-cold-hot-cold and it takes much time to find the right mix. Also details are important if you want to provide high service. Swimming is nice, free mini bar included is a joke, just water and peanuts, but it isn't a problem. Anyway I really like the structure and position is great. I would love this hotel if the staff was kind and smiling. In my life I have tried many hotels, from guest house to luxury hotel (in Thailand too), and I have never found a staff so rude at the reception. This is important because it is the first thing you see. I think people are the most important thing in order to have a good stay. Everything else comes later.
    Reviewed November 05, 2018
    Dear Stefano, First of all, we would like to express our sincere apology for issue that you experienced. Regarding your commentห, we already pass on to concern departments to ensure that our service will be improve and immediate action. Once again to apologize this convenience caused, and thank you very much and hope to have you visit again Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 16, 2018
    Grande Centre Point Hotel Terminal 21
    8.0
    Excellent
    derek from Australia
    Couple
    Grand Suite Room
    Stayed 1 night in October 2018
    beautiful hotel ”
    absolutely beautiful, clean and comfortable hotel. we stayed in one of the suites and really unless you were planning to do all your cooking and spend a lot of time there not worth the money
    Reviewed November 02, 2018
    Dear Derek, Thank you for choosing to stay at Grande Centre Point Terminal 21 We are glad to hear that you enjoyed your stay with us and hope to having the opportunity to have you back again soon. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 02, 2018
    Grande Centre Point Hotel Terminal 21
    10.0
    Exceptional
    Shuk from Hong Kong
    Couple
    Superior Room Non-Smoking
    Stayed 2 nights in October 2018
    Excellent and Wonderful Experience!”
    First of all, the room is big and comfortable. The pool side is beautiful and clean. Jacuzzi makes me feel relaxing. Staff is nice and good attitude. Breakfast buffet provides lots of kind of food! all of them taste really good and delicious. Will stay in this hotel when I visit Bangkok again.
    Reviewed November 01, 2018
    Dear Shuk, Thank you very much for taking time to sharing feedback for Grande Centre Point Terminal 21! On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the hotel facilities, location, breakfast and service. We strive to provide excellent service, and we hope to see you again soon! Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 02, 2018
    Grande Centre Point Hotel Terminal 21
    10.0
    Exceptional
    A from Qatar
    Solo traveler
    Grand Deluxe Room
    Stayed 8 nights in October 2018
    Excellent ”
    I just came back to my hotel in BBK
    Reviewed October 31, 2018
    Dear A, Thank you for give us a perfect rating for Grande Centre Point Terminal 21! We are glad to hear you had a pleasant stay with us and will look forward to welcoming you back to the hotel in the near future. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 02, 2018
    Grande Centre Point Hotel Terminal 21
    5.6
    Elvina from Singapore
    Couple
    Grand Deluxe Room
    Stayed 3 nights in October 2018
    Managers could not care less for a noisy aircon”
    Had an aircon issue whereby it was really loud. This issue was raised with reception the next day and the engineer and staff claim to be sound of fan and same for every room. That said, when a different bigger room was checked, it was not even a fraction noise of our room. The duty manager was called upon to hear for it himself and claim same for every room but was the other room. The conclusion was duty manager didnt even bother but said the hotel is very full if you want, take that room. We are a couple but that room is a 3-bedder, common sense, would have advise otherwise. I have stayed in this hotel previously quite frequent but now looks like the service has depleted a lot! Probably not worth the price to stay again.
    Reviewed October 31, 2018
    Dear Elvina, On behalf of Hotel staff, we would like to apologize to experienced caused issue by miscommunication from hotel staff, Your support for choosing to stay with us and comment received is truly valuable for us. We appreciated you comment and kind support of which we strive hard to work and to improve service quality per your suggestion. We thank you very much again for your time sharing the comment. Despite that we hope that your experience was a pleasant one and hope that we can be of service to you again in the future Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded November 16, 2018
    Grande Centre Point Hotel Terminal 21
    10.0
    Exceptional
    Radziman from Brunei Darussalam
    Couple
    Grand Suite Room
    Stayed 3 nights in October 2018
    Big Rooms Excellent Location”
    Big Rooms and Excellent Location - stay away from the tuk tuks they are a tourist trap!
    Reviewed October 30, 2018
    Dear Radziman, Thank you very much for taking time to sharing feedback for Grande Centre Point Terminal 21! We are delighted to hear that we have been part of so many journeys that you've taken. We hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded October 31, 2018
    Grande Centre Point Hotel Terminal 21
    9.6
    Exceptional
    Montague from Thailand
    Solo traveler
    Superior Room Non-Smoking
    Stayed 2 nights in October 2018
    Superb location at Asoke, intersection of both BTS and MRT”
    Immaculate (if impersonal) medium-sized rooms, very anxious-to-please staff. Three minor gripes: 1)The big single bed is actually two small beds pushed together--with an uncomfortable ridge where the two beds join. 2)Water not very hot. 3)The powdered Nescafe provided is awful, and (free) coffee in the lobby is no better.
    Reviewed October 29, 2018
    Dear Montague, Thank you for taking time to sharing feedback for Grande Centre Point Terminal 21! Glad you had a good time with us in Bangkok! We are delighted to hear that overall you had a pleasant stay and that you were pleased with our central location. Your feedback means a lot to us, and we cannot tell you how happy we are to know that you would choose us again for your next stay in Bangkok. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded October 31, 2018
    Grande Centre Point Hotel Terminal 21
    9.6
    Exceptional
    MENG from Singapore
    Couple
    Grand Deluxe Room
    Stayed 4 nights in October 2018
    All good except power blackout on 3 nights”
    the stay was good except we were terrified by the power blackout which happened in our room. It happened on 3 nights and though we highlighted it on the 1st night itself, the hotel changed the room of ours to another. Being a regular guest of this hotel, I believe they can better improve on this.
    Reviewed October 28, 2018
    Dear Meng, Thank you for taking time to sharing feedback for Grande Centre Point Terminal 21! We are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay. Please be ensured that all of your remarks, especially those concerning staff, have been well noted. We will certainly strengthen our focus in these areas in order to improve the quality of services offered. Grande Regards, Wudtichai Kaewmeesri (Mr.) Executive Assistant Manager
    Responded October 31, 2018
    Grande Centre Point Hotel Terminal 21
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