Great Western Resort Serpong Hotel & Convention Center
Great Western Resort Serpong Hotel & Convention Center
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Lobby
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Interior view Great Western Resort Serpong Hotel & Convention Center
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Very good
Location
7.1
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Great Western Resort Serpong Hotel & Convention Center

Very good location
Good
From 214 reviewsSee what guests said
6.5
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Room choices
Deluxe Double - 1 Double and 1 Single
Deluxe Double - 1 Double and 1 Single
...
  • City view
  • 70 m²/753 ft²
  • 1 single bed and 1 double b...
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Family Suite 3 Bed Rooms
Family Suite 3 Bed Rooms
...
  • Street view
  • 155 m²/1668 ft²
  • 2 single beds and 1 double ...
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Deluxe 1 Bed Room
Deluxe 1 Bed Room
...
  • City view
  • 54 m²/581 ft²
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Junior Suite 2 Bed Rooms
Junior Suite 2 Bed Rooms
...
  • 57 m²/614 ft²
  • Shower
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Studio Suite
Studio Suite
...
  • 57 m²/614 ft²
  • Shower
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Guestroom
Guestroom
...
  • 360 m²/3875 ft²
  • Shower and bathtub
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Guestroom
Guestroom
...
  • 54 m²/581 ft²
  • Shower
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Guestroom
Guestroom
...
  • 54 m²/581 ft²
  • Shower
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More about Great Western Resort Serpong Hotel & Convention Center

More about Great Western Resort Serpong Hotel & Convention Center

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (214)Booking.com Reviews (285)
Read reviews from:
Cleanliness6.2
Facilities6.2
Location7.1
Room comfort and quality6.1
Service6.6
Value for money6.9
Provided by verified guests of Agoda
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Room type
Deluxe Double - 1 Double and 1 Single
Family Suite 3 Bed Rooms
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Showing 150 verified guest comments
12345
8.0
Excellent
Thresya from Indonesia
Family with teens
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in March 2018
hotel yang ekonomis”
location ok.. room rate is ok
Reviewed April 11, 2018
9.6
Exceptional
rizky from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in December 2017
best one”
this hotel is the best one, really near from the highway, big and spacey, clean, and comfortable, the price was really make sense. i really loved stay here for 3 night
Reviewed April 09, 2018
8.4
Excellent
flora from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in February 2018
ok”
very valuable
Reviewed February 21, 2018
8.4
Excellent
Shinta from Indonesia
Couple
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in December 2017
Value for money for visiting IKEA Alam Sutera”
New interior, comfortable bed, clean room, less-than-average breakfast, friendly staffs.
Reviewed January 17, 2018
10.0
Exceptional
Herry from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in January 2018
Great”
Great hotel to stay for single or family Traveller, holiday or business stay.
Reviewed January 08, 2018
2.0
Caroline from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 4 nights in December 2017
Definitely DIRTY ! The floor was sticky and dusty , the carpet and sofa extremely dirty.”
They did not change the cups provided but they just washed it in the bathroom ! Awful ! I saw them dry it off with towels ! They were not providing u plates or bowls for takeaway food ! And the house keeping entering the apartment without ringing the bell ! If u want to stay here , please bring your own mop and broom !
Reviewed December 24, 2017
7.6
Very good
danny from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in November 2017
Great value, but some missing toiletries”
Could not see any feet rug (keset) when out bathroom, may caused wet foot and slippery..please be safe
Reviewed December 02, 2017
8.0
Excellent
Afrizal from Indonesia
Business traveler
Family Suite 3 Bed Rooms
Stayed 1 night in November 2017
Best value for money ever”
For this price you can stay in a big apartment with 3 bedrooms and 2 bathrooms. It's suitable for 5 adults, but if you bring more people you can use the sofa for sleep. Unfortunately they don't have washbasin or sink to clean up the plate and other stuff. Other than that no complain
Reviewed November 07, 2017
4.0
JORGE from Mexico
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in August 2017
Dirty and Old”
Pictures in Agoda looked great. But when arrived the hotel is very old, dirty and no restaurants close. Room very good size but hair and everything so old. We won't be back here ever.
Reviewed August 14, 2017
2.4
Marlina from Indonesia
Family with young children
Family Suite 3 Bed Rooms
Stayed 2 nights in June 2017
Bad hotel”
Not recomended
Reviewed June 30, 2017
2.8
Venus from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in June 2017
Poor hotel”
Old hotel with poor maintenance, hot water not working, rooms had unpleasant odor, air conditioner not working properly, toilet's door can't shut and also we can't use the swimming pool, it is said under maintenance but kind of dirty anyway. Luckyly I only stay for one night.
Reviewed June 29, 2017
10.0
Exceptional
daniel from Indonesia
Solo traveler
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in May 2017
good”
good
Reviewed May 22, 2017
10.0
Exceptional
daniel from Indonesia
Business traveler
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in April 2017
good”
good
Reviewed April 20, 2017
6.0
Kwan from Indonesia
Business traveler
Stayed 1 night in May 2016
Nice hotel”
Nice hotel,
Reviewed March 11, 2017
6.0
Kwan from Indonesia
Business traveler
Stayed 1 night in September 2016
Nice hotel”
Nice stay,need improvement
Reviewed February 02, 2017
7.2
Very good
Monique from Indonesia
Solo traveler
Stayed 1 night in September 2016
Like this hotel”
Will definitely try it again
Reviewed January 05, 2017
9.2
Exceptional
Lam from Macau
Group
Family Suite 3 Bed Rooms
Stayed 6 nights in August 2016
good”
nice room, nice service, reasonable price
Reviewed December 22, 2016
6.4
Good
Hikmah from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in October 2016
Value for money for the room but not the facilities”
Just not bad, value for money but MIT the facilities. Swimming pool was poor
Reviewed November 26, 2016
6.0
Bogha from Indonesia
Business traveler
Stayed 1 night in November 2016
cleanliness. pleaseeeee improve that”
so horror for the first room they gave us, than we thought to cancel our room there, then staff gave us new room. that was ok.but not too good.
Reviewed November 24, 2016
10.0
Exceptional
Fattah from Indonesia
Family with young children
Deluxe Double - 1 Double and 1 Single
Stayed 1 night in October 2016
all round is ok. they were forgot that there was 1 room haven't been unlocked. but in the end everything's all OK.”
all round is ok. they were forgot that there was 1 room haven't been unlocked. but in the end everything's all OK. I rent 2 bedrooms, 1 living room, with 3 adults, 1 kid and 1 baby. everything's OK.
Reviewed October 31, 2016
12345
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