Good deal”

I was surprised to arrive at the hotel and told that I had to call H resort to check in. As it turned out these are private rooms in Rainbow Paradise and the hotel does not manage them. I think the management could do a better job explaining how to check in through email or txt. All said, I think this was a pretty good deal, a lot lower than what Rainbow Paradise charges for their rooms. Everything works, WiFi, TV, AC and it is clean enough. Some molds in the bathroom, hot water pressure is pretty low but nothing that would distract you from enjoying the hotel facilities (pool, beach chairs, restaurants, spa), and Penang. Great location too. Lots of eating places across the road.

The place is Airbnb so the hotel staff are not helpful. They don't want you there.”

Typical Asian style of looking after the place. No upkeep, faucets leak, mold all over in the bathroom. 4 yr old moldy shower curtain. Has potential but they only want your money and don't care about spending any back into the place.

value for money”

big room with 2queen bed. room was cleaned. bathroom problem- bathtub not function, shower handle was leaved broken/ hanging. corridor light tak berfungsi. other than that worth money. stayed here before n everything was ok n nice. maybe this time no luck.

10”

10

OK”

Cons Booked one week earlier just to find the price was marked down on the actual date. Quite disappointed. The room is old, there were water stains in the bathroom basin and tub. Not enough lighting for reading at night. The aircond was not cold enough and can't be adjusted. Pros The room is spacious with wide balcony. Checking in and out is smooth. Easy access to the beach from hotel.

Value for Money Hotel”

The space, bathroom and the rooms are beyond expectation and really value for money. The seaview was remarkable. Near to the beach. Please be reminded that this is private management at Rainbow beach resort, so you dont need to go to reception counter, you need to call the owner before go to room to get room key. The only letdown during this stay was the aircond not cool enough to cool the big space of the room. The aircond need to be maintained regularly. Apart from that, it was good stay.

Worth stay”

I love this place. Sea view and my family really enjoy this trip

VERY GOOD SERVICE”

The staff are very facilitating and very easy for us to check in and check out

spacious room but not a very good location”

the room is big and comfortable but not very clean.. not well maintain. checking in and out is pretty simple and easy,,, just call the number given... do not need to proceed to the counter... the location is quite isolated but the view from the room is nice.

Quite satisfied”

1. Unit own by individual. No 24hrs reception but check in and out went smoothly. 2. Deluxe studio is super large with seperate living room/kitchen area and bedroom. 3. Once we enter the unit, it look clean&tidy, but the bathroom floor a bit sticky. Toilet flush faulty. Bath tub ok. Big shampoo & shower gel provided in bathroom. 4. Iron, kettle and clean towel provided. Complimentary 2 sachet nescafe and cup and saucer.

good place, value for money”

great place to spend time with great view...

Exceptional”

wort it to stay!! 👍🏻

Disappointing experience ”

We booked through AGODA for the say however didn't realized that the booking wasn't direct deal with the hotel. We have to call the owner of the room that we booked & wait for him to come to the hotel & pass us the room key. I was very disappointed with AGODA for the very first time, as AGODA should alert their customer if the booking is not meant to be check in direct with the hotel. I can saw a lot of customers been through some hassles before they can actually check in to their room.

Staff superb arrogant”

I ask the receptionist abt my room. But they only tell me that our booking couldn’t checked at the reception counter. There is outside people would take us and show to us our room. And only give number (the outside people) to us, and pls us to make a call by our own. Then when the outside people come, he did his work like he didnt work there and he take a long time to settle. After 2hours likely we are in our room. But the room — have too much of defect items and television also cannot on. Pls need to improve. But i love the place so much. U mean the surroundings of the hotel. Thank you.

Disappointed! Not recommended ”

Basically, room & bathroom not well cleaning! a)carpet is full of dust, some more nuts shell on most corner b)Mattress that can make you feel itchy c)floor mat is wet while the time i checked in d)bathroom floor with beach sand e)Aircond is functioning well but the converter outside the balcony is noisy f)Slow lift g)Not enough of parking place This is a private owner property that you need to check-in checkout by a phone call. Don't ever request anything from RP reception, they will just show you a bad attitude! Overall, Not recommended for those come for holiday or anyone else.

Good”

Ok hotel.

Value for money...”

My third time here....

Exceptional”

water is not hot.other things are OK. the manager is really nice. But the check-in time is 3.00. So do not arrive there too early.

Suitable for family”

Large room,good room. Next time we ll be there

Valuevable your money”

Good services,good facilities & hospitality