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Hakone Highland Hotel
Hakone Highland Hotel
Hakone Highland Hotel
Hakone Highland Hotel
Hakone Highland Hotel
Hakone Highland Hotel
Hakone Highland Hotel

Removed from saved list

8.8

Excellent

800 reviews

800 reviews

See map

8.4

Excellent

Location rating score

Excellent location - 2.66 kilometers from city center
Parking
FREE
Popular landmarks
Little Prince Museum 180 m
Hakone Venetian Glass Museum 250 m
Pola Museum of Art 1.3 km
Sengokuhara 1.5 km
Hakone Ropeway 2.6 km
Ōwakudani 2.8 km
Hakone Gōra Park 3.4 km
The Hakone Open-Air Museum 4.1 km
Hakone Shrine / Kuzuryu Shrine Singu 7.0 km
Odawara Castle 12.7 km
Nearby landmarks
Shinanok Bus Station 120 m
Little Prince Museum 180 m
Hakone Venetian Glass Museum 250 m
Nagai Clinic 270 m
Senkyoromae Bus Station 390 m
Sengokuhara Onsen 440 m
Sengokuhara Bunka Center Mae Bus Station 450 m
Lalique Museum Hakone 590 m
Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop 640 m
Sengoku Annaijo Mae Bus Station 660 m
2021

Hakone Highland Hotel

940 Sengokuhara, Hakonemachi, Ashigara-shimo-gun, Hakone, Hakone, Japan, 250-0631 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

Sparkling clean

140 meters to public transportation

Front desk [24-hour]

160 meters to Little Prince Museum

Complimentary WIFi in all rooms

Facilities

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Car power charging station

Spa

Sauna

Restaurants

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.5
Location rating8.4
Nearest airportHaneda Airport (HND)
Distance to airport76.1 km

Rooms available at Hakone Highland Hotel

Excellent
Room comfort & quality

8.5

Deluxe Twin Room with Open-Air Bath - Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Nature view
  • 2 single beds
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Standard Twin Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
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Room
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
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Twin Room with Open-Air Bath with Museum Ticket Package
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds
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Hollywood Twin Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 2 semi double beds and 1 si...
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Standard Twin Room with Extra Bed with Museum Ticket Package
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
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Room
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
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Natural Comfort Twin Room
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 2 semi double beds
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Standard Hollywood Style Twin Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 semi double beds
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Comfort Twin Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Hakone Highland Hotel have a hot tub?

Hakone Highland Hotel does not have a hot tub.

What time is check-in and check-out at Hakone Highland Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hakone Highland Hotel?

For those who wish to drive their own cars, Hakone Highland Hotel has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Hakone Highland Hotel?

Wake up to a great à la carte breakfast at Hakone Highland Hotel. A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 2138 JPY for adults and 1815 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hakone Highland Hotel?

Hakone Highland Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hakone Highland Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hakone Highland Hotel. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hakone Highland Hotel?

On-site venues and convenient event services make Hakone Highland Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 224 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hakone Highland Hotel?

Hakone Highland Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hakone Highland Hotel?

Shinanok Bus Station is the closest train, metro, or bus station, about 110 m away from Hakone Highland Hotel.

What restaurants are nearby Hakone Highland Hotel?

Hakone Highland Hotel is located in Hakone, famous for good restaurants such as La Foret, Le Petit Prince and Le Petit Prlance.

What popular shopping places are close to Hakone Highland Hotel?

Hakone Highland Hotel is located in Hakone area which features shopping places such as Hakone Museum of Photography, Hamamatsuya and Hatajuku Yosegi Kaikan.

What are popular attractions near Hakone Highland Hotel?

Guests at Hakone Highland Hotel can easily visit The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum located in the Hakone area.

What popular natural sightseeing spots are close to Hakone Highland Hotel?

Hakone Highland Hotel is located in the Hakone area, which is famous for natural sightseeing destinations such as Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Hakone Highland Hotel

  • 8

    Very good
    Staff 

    "room is generally clean and staff are helpful."

    JAMIN

    |

    February 15, 2020

  • 10

    Exceptional

    "Wonderful place."

    Wendy

    |

    February 13, 2020

  • 8

    Very good
    Location

    "Good location as the bus stop is right in front of the hotel."

    Samantha

    |

    February 9, 2020

Property ranking|Compared to 443 Hakone properties
See all rankings
Cleanliness score
9.2/10
Value for money score
8.5/10
Service score
9.2/10
Room comfort score
8.5/10
Better than
94
%
of Hakone properties
Better than
91
%
of Hakone properties
Better than
88
%
of Hakone properties
Better than
85
%
of Hakone properties
Overall rating:

8.8

Excellent
621 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.4
Read all reviews >
What travelers say they love:
The hotel onsen was good, facilities is very good.
Praise from Singapore
Group
More about Hakone Highland Hotel

More about Hakone Highland Hotel

Hakone Highland Hotel

Get ready for an urban adventure with a stay at Hakone Highland Hotel, which offers you both the best of Hakone and the surrounding possibilities. The true local flavors and culture of Hakone are yours with a stay at Hakone Highland Hotel, located just 4.0 km from the famous The Hakone Open-Air Museum.
Take advantage of a wealth of unrivaled services and amenities at Hakone Highland Hotel. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hakone Highland Hotel offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hakone Highland Hotel which has a selection of halal options. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Hakone Highland Hotel. Warm up at the end of the day with a visit to the massage, spa and sauna. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Hakone has to offer. Tourists travel from around the world to see Hakone Ropeway, which is an easy visit just 2.5 km away. You're sure to want to visit Odawara Castle located 12.7 km away, among the most sought-after photographs for anyone visiting Hakone.


Reasons to stay here

Verified reviews score this hotel higher than 90% of accommodations in the city on value for money.
This hotel's facilities score higher than 94% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 94% of other options in the city.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

9 mentions

Housekeeping

6 mentions

Food & Dining

5 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Sauna
  • Spa

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Non-smoking
  • Towels
Food and dining
Breakfast options
  • American
Location
940 Sengokuhara, Hakonemachi, Ashigara-shimo-gun, Hakone, Hakone, Japan, 250-0631
Excellent
Location

8.4

Airports

  • Haneda Airport (HND)
    76.1 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    92.5 km 1.7 hour drive

Public transportation

  • Shinanok Bus Station
    120 m
  • Senkyoromae Bus Station
    390 m

Hospital or clinic

  • Nagai Clinic
    270 m

Convenience store

  • Lawson
    300 m

Cash withdrawal

  • ATM
    530 m
What's nearby

Popular landmarks

  • Little Prince Museum
    180 m
  • Hakone Venetian Glass Museum
    250 m
  • Pola Museum of Art
    1.3 km
  • Sengokuhara
    1.5 km
  • Hakone Ropeway
    2.6 km
  • Ōwakudani
    2.8 km
  • Hakone Gōra Park
    3.4 km
  • The Hakone Open-Air Museum
    4.1 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.0 km
  • Odawara Castle
    12.7 km

Nearby landmarks

  • Shinanok Bus Station
    120 m
  • Little Prince Museum
    180 m
  • Hakone Venetian Glass Museum
    250 m
  • Nagai Clinic
    270 m
  • Senkyoromae Bus Station
    390 m
  • Sengokuhara Onsen
    440 m
  • Sengokuhara Bunka Center Mae Bus Station
    450 m
  • Lalique Museum Hakone
    590 m
  • Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop
    640 m
  • Sengoku Annaijo Mae Bus Station
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)2138 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 74
  • Room voltage100
  • Year property opened1957
  • Most recent renovation2014

Reviews of Hakone Highland Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.9
Location8.4
Room comfort and quality8.5
Service9.2
Value for money8.5
High score for Hakone
Rating
9+ Exceptional (141)
8-9 Excellent (53)
7-8 Very Good (50)
6-7 Good (10)
<6 Below Expectation (11)
Time of the year
Mar - May (70)
Jun - Aug (37)
Sep - Nov (58)
Dec - Feb (100)
All guests (621)
All room types
All languages

Show reviews that mention 

Showing 265 verified guest comments
12345
10.0
Exceptional
Bee from Singapore
Family with young children
Stayed 2 nights in June 2019

Convenient. Good choice if you are traveling with young children or old folks.”

The hotel staffs are friendly. Breakfast restaurant environment and service is good. But Breakfast choice is limited - either japanese or American breakfast. Hotel room is big and comfy. There is Onsen available in the hotel and free for guest. Very near to the bus stop (about 1 min walk only) where you can ride on the bus to most of the Hakone Tourist spots using Hakone Free Pass. Hakone Free Pass can be purchased at Shinjuku Station Odawara Station. Getting it at Odawara station and you can use the free pass to ride on the bus direct go to Hakone Highland hotel. The bus will stop at the bus stop right outside of the hotel. It’s a less than a min walk of distance from bus stop to the hotel. Wheel Chair (fold up), baby stroller (fold up) and Big Luggage is allowed to bring onboard. Recommended for traveller with baby, old fold and in a family.

Reviewed June 20, 2019

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10.0
Exceptional
Tara from Japan
Group
Standard Twin Non-Smoking
Stayed 1 night in April 2018

Lovely stay! ”

We really enjoyed our night at Hakone Highland Hotel. The room was beautiful, and looked out onto the expansive grounds in the back. We chose a western style room with 3 beds, and the room was very big for a Japanese hotel. The bus stop is right in front of the hotel, which makes getting around easy to do. We opted not to eat at the hotel, as it was quite pricey, but were able to walk to an italian place about 10 minutes away. Overall, I'd definitely stay here again!

Reviewed April 21, 2018

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10.0
Exceptional
Ali
Couple
Standard Twin Non-Smoking
Stayed 2 nights in May 2019

Great location fantastic views calm and peaceful with hammock in garden area ”

This is a great hotel away from most others , so it will be more peaceful and calm with awesome views and some trails nearby. The room was good even we had the cheaper older rooms that you can see in the pictures but still clean and convenient and comfortable The birds sing for you for free all day and there are binoculars to bird watch. Hammock outside was great i fell sleep for two hours on it without being disturbed by any unwanted noise. Truly peaceful in hakone area. Highly recommend Restaurant is expensive for dinner, but looks oishi (tasty) Thanks, Highland Hotel

Reviewed May 18, 2019

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9.2
Exceptional
Tanya
Couple
Deluxe Twin Room with Open-Air Bath - Non-Smoking
Stayed 1 night in April 2019

Great couples retreat!”

If you want to experience Hakone as a king, go here! I admit, the place is a bit pricy, but it is worth it! The staff treat you so nicely and the rooms are beautiful. We got the room with the hot springs bath so we didn’t need to leave our room at all! The rooms are spacious and clean and you can order a massage in your room as well! The only con was the restaurant at the hotel wasn’t open all day (would close between breakfast/lunch/dinner). And you’d have to walk to find another restaurant (which most either close at 5 or open at 6). Other than that, it was a relaxing trip to Hakone that was nice after all the hectic traveling in Japan.

Reviewed April 21, 2019

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8.8
Excellent
Garrett from Japan
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in April 2018

Great Hotel. Amazing Staff. ”

This is a great hotel. It's location is good, but it is costly to get around by public bus if you want to do some sightseeing. If you have a car or can rent a car the location is great. The hotel is very close to the Hakone Venetian Glass Museum. Very cool place to visit and grab lunch and a coffee. The hotel pricing is a bit high and that was with an online discount that reduced the price by 50% or so. The staff is great, but English is not spoken often. There is only one restaurant on the facility that is pretty pricey, but very tasty. The hot spring baths are usually empty and very peaceful. In short... this is a fairly pricey hotel, not a resort, so keep that in mind when booking. One more thing... the beds, showers, and views were amazing. You are also a five minute walk to 7-eleven and a really good soba restaurant.

Reviewed April 09, 2018

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9.2
Exceptional
Kwan from Hong Kong SAR, China
Couple
Deluxe Twin Room with Open-Air Bath - Non-Smoking
Stayed 2 nights in December 2018

Spacious hotel with private onsen (hot spring), comfortable”

The hotel is very good with very nice scene and quiet. My room is very spacious with 2 king beds and private onsen (hot spring). The hot spring and the room are very comfortable , and the hotel is located just next to the beautiful Hakone Venetian Glass Museum and The Little Prince Museum. Bus stop is just next to the hotel entrance. Hotel car park is free as well.

Reviewed January 02, 2019

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8.4
Excellent
Jiang from China
Couple
Standard Twin Non-Smoking
Stayed 2 nights in February 2018

Good hot spring hotel at Hakone. ”

It's lovey hot spring hotel located at highland part of Hakone, beautiful lawn and pine tree at the side of the hotel. Natural hot spring water is lovey, facility is not quite big but good enough. Typical Japanese hotel cleanness standard. Will not disappointing you.

Reviewed September 10, 2018

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10.0
Exceptional
Chloe
Group
Standard Twin Non-Smoking
Stayed 1 night in August 2018

Exceptional”

It was a great experience for a western style hotel. Will definitely go back to this place. Onsen and wet sauna were great but personally i enjoyed the sauna. So relaxing. It has outdoor hotspring too. There’s a museum close to the hotel called Venetian glass museum. I went there 4 weeks before my stay in Highland hotel. It was beautiful and classy.

Reviewed August 25, 2018

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10.0
Exceptional
Melissa from United States
Couple
Standard Twin Non-Smoking
Stayed 2 nights in January 2017

Relaxing and Great Location”

The hotel and onsen was incredible relaxing. The bus stop included in the Hakone Pass was right outside the hotel. The Venetian Glass museum and Little Prince museum are walking distance. There are little shops, restaurants, convenience stores nearby. Attractions and restaurants do close early so plan for an early dinner but the onsen is open until midnight so after dinner plan on relaxing at the spa. Loved the experience!

Reviewed January 13, 2017

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8.8
Excellent
Jenan from Saudi Arabia
Solo traveler
Deluxe Twin Room with Open-Air Bath - Non-Smoking
Stayed 1 night in April 2018

Excellent”

To arrive to this hotel from Odawara station, East Exit, & take Bus T. The reception staff were extremely polite/friendly. However, there's a lack of English speaking staff. Even though, they do try their best to understand what you mean. The private in-room onsen was amazing and spacious, which was the main reason of my stay in this hotel. Location wise, it is close to some Hakone attractions, but you will need the bus to reach other areas.

Reviewed April 27, 2018

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9.2
Exceptional
Pei from Singapore
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in December 2018

LOVE THE ONSEN...a quiet, peaceful and utterly beautiful stay by the mountains. ”

The room was SPACIOUS, clean, well-equipped and the onsen is modern, wonderful and thoroughly enjoyed every night! The hotel has a beautiful garden and is set against a stunning landscape. It's also near the bus stop so you can travel to other popular sites in Hakone easily. The staff are well versed in English, helpful and polite. Definitely a must-stay!

Reviewed September 05, 2019

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8.4
Excellent
Karen from Philippines
Couple
Deluxe Twin Room with Open-Air Bath - Non-Smoking
Stayed 2 nights in December 2018

Your Great Getaway in Hakone!”

The hotel is accessible via bus (from JR Odawara station, take Odakyu bus going to Togendai. The hotel is directly infront of the bus stop). If you have big luggage, suggest to have it shipped directly to the hotel. The bus is usually full. Hotel is far from top Hakone destinations but our purpose as a couple was just to relax and make use of their facilities. We booked a room with its own onsen so we made the most out of it. They also have an aqua lounge for relaxation and their water is very clean and has lots of minerals. Try their Japanese style breakfast, while a bit pricey, is a good experience. Most of the time, we buy food from a 7/11 store 500m from the hotel. We had a fun and relaxing time.

Reviewed January 10, 2019

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10.0
Exceptional
ng from Hong Kong SAR, China
Couple
Standard Twin Non-Smoking
Stayed 2 nights in November 2018

Exceptional”

Very nice hotel, love their hot spring! We went there in nov, the autumn season, the natural color of leaves is so beautiful in their garden! The location seems so far on the map, but just take a bus in the station, for about 20 mins, with a stop exactly at the hotel entrance. And the bus is included in the hakone pass. Love to come again :)

Reviewed November 12, 2018

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9.2
Exceptional
Lawrence from United States
Couple
Standard Twin Non-Smoking
Stayed 7 nights in October 2016

A first class Hakone hotel and spa. ”

Location is away from the sulphur fumes of the volcano. Staff, facilities and food was great. Bus stop in front is easy way to get around Hakone to see the sights. Olsen was great along with the food. The menu options are a bit limited and only a few local restaurants. I suggest taking a taxi from the train station rather than the bus suggested on the hotel website.

Reviewed November 06, 2016

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10.0
Exceptional
Colby from Australia
Solo traveler
Deluxe Twin Room with Open-Air Bath - Non-Smoking
Stayed 1 night in October 2019

Amazing retreat!”

Booked here as a bit of a treat during my Japan trip, especially after seeing a great price when looking at other similar properties. I arrived not long after Typhoon Hagibis and I received extensive communication from the Hotel about what was up and running and what had been affected by the weather, even offering to change my dates. It was a really nice touch. The hotel is a little bit out of town, but this is a major benefit. It is still easily accessible to the town and sights by bus, but has a level of tranquillity and serenity that can only can afford but it's location in the forest. If you can, try and get a room with the hot tub on the balcony - lying in it while looking into the forest, listening to the birds and the drizzling if rain is something I'll never forget. The room itself was very large, clean and luxurious. The hotel grounds were also a sight to see, just walking around the lush gardens was a treat. I cannot recommend a stay here highly enough. Great place.

Reviewed October 26, 2019

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9.2
Exceptional
Zhaoling from Singapore
Couple
Hollywood Twin Non-Smoking
Stayed 2 nights in April 2019

Lovely hotel with great facilities”

Slightly pricey but facilities were great. Used the public baths Everyday, and room was big and well furnished. Location slightly out of the way from hakone Yumoto and Gora, but with the hakone free pass, it’s still good enough.

Reviewed April 22, 2019

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9.6
Exceptional
Czarina from Philippines
Couple
Hollywood Twin Non-Smoking
Stayed 1 night in February 2018

Exceptional”

The Hakone Highland staff were very accommodating to our needs. Really appreciate them.

Reviewed February 11, 2018

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7.3
Very good
Denise from Australia
Family with teens
Standard Twin Non-Smoking
Stayed 1 night in March 2013

Comfortable and spacious accommodation”

Friendly staff; large rooms that can accommodate 3 adults; quiet and relaxing surrounds

Hakone Highland Hotel was exactly what my parents and I needed for our stay in Hakone. The hotel is conveniently located right near a bus stop. The Glass Forest is also just down the road. Overall a very comfortable stay.

Reviewed April 14, 2013

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9.6
Exceptional
Markus from Germany
Couple
Standard Twin Non-Smoking
Stayed 2 nights in April 2019

Nice hotel in peaceful neighborhood ”

Nice onsen Nice rooms Friendly staff Supermarket nearby Good connection to bus Quiet expensive like most hotels in Hakone

Reviewed April 13, 2019

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8.8
Excellent
See from Malaysia
Family with young children
Standard Twin Non-Smoking
Stayed 2 nights in November 2018

Excellent”

the onsen is fantastic, nice garden too. The only downside is that there are no nearby restaurants for meals, but we eat & buy some stuff at Hakone Yumoto before going back to the hotel

Reviewed December 03, 2018

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