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Hakone Hotel Kajikaso
Hakone Hotel Kajikaso
Hakone Hotel Kajikaso
Hakone Hotel Kajikaso
Hakone Hotel Kajikaso
Hakone Hotel Kajikaso
Hakone Hotel Kajikaso

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8.5

Excellent

332 reviews

332 reviews

Food & Dining2
Breakfast2
Shops1
See map

9.1

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Chimoto

60 m

Takeichi

90 m

Hakone Yumoto Onsen

150 m

Hagino Tofu

160 m

Nanohana

210 m

Popular landmarks
The Hakone Open-Air Museum

4.8 km

Odawara Castle

5.3 km

Hakone Gōra Park

5.5 km

Hakone Shrine / Kuzuryu Shrine Singu

7.5 km

Ōwakudani

7.5 km

Closest landmarks
Hakone Kanko Bussan Kan

120 m

Sounji Temple

290 m

Hakone Cafe Sweets Shop

310 m

Eva Store

310 m

Tanakaya Miyageten

310 m

Hakone Hotel Kajikaso

688 Yumoto, Hakone-machi, Ashigawashimo-gun, Hakone, Hakone, Japan, 250-0311 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3.5 stars, this high-quality property provides guests with access to hot spring bath, spa and sauna on-site.

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Highlights

Located in heart of Hakone

330 meters to public transportation

Complimentary WIFi in all rooms

Sauna

Hot spring bath

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Complimentary WIFi in all rooms

Luggage storage

Spa

Sauna

Game room

Shops

Coffee shop

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money7.9
Location rating9.1
Nearest airportHaneda Airport (HND)
Distance to airport71.0 km

Rooms available at Hakone Hotel Kajikaso

Excellent
Room comfort & quality

9

River View Japanese Style Room with Open-Air Bath
...
  • Room size: 57 m²/614 ft²
  • River view
  • 4 futons
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Deluxe
...
  • Room size: 57 m²/614 ft²
  • River view
  • 3 futons
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Japanese Style - City View
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 3 futons
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Deluxe 1
...
  • Room size: 57 m²/614 ft²
  • River view
  • 4 futons
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Japanese Style City View Room for 4 People
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 4 futons
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Suite Room
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 1 futon and 2 single beds
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Suite 1
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 2 single beds & 2 futons
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Family Room with Tatami Area and Private Open-Air Bath with Mountain View
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 4 futons and 2 single beds
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Japanese-Style Room with Open Air Bath
...
  • Room size: 21 m²/226 ft²
  • River view
  • 5 futons
Enter dates to see prices
Family Room with Tatami Area and Private Open-Air Bath with River View
...
  • Room size: 26 m²/280 ft²
  • River view
  • 4 futons and 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hakone Hotel Kajikaso?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Hakone Hotel Kajikaso?

For those who wish to drive their own cars, Hakone Hotel Kajikaso has a car park right on site for maximum convenience. Parking is free for guests.

What is the smoking policy at Hakone Hotel Kajikaso?

Hakone Hotel Kajikaso does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hakone Hotel Kajikaso?

The closest train, metro, or bus station is Hakone Yumoto Train Station, 310 m away from Hakone Hotel Kajikaso.

What restaurants are nearby Hakone Hotel Kajikaso?

Hakone Hotel Kajikaso’s neighborhood is Hakone which includes popular restaurants such as Fujiya, Meet and Minoya Kichibe Hakone Yumoto.

What popular shopping places are close to Hakone Hotel Kajikaso?

Located in the Hakone area, Hakone Hotel Kajikaso is close to great shopping choices like Eva Store, Tanakaya Miyageten and Hatajuku Yosegi Kaikan.

What are popular attractions near Hakone Hotel Kajikaso?

Hakone Hotel Kajikaso is located in Hakone area, which is famous for attractions such as The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Hakone Hotel Kajikaso?

Hakone Hotel Kajikaso is located within Hakone, which makes it conveniently close to natural sights including Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Hakone Hotel Kajikaso

  • 8.8

    Excellent

    "overall stay experience is good."

    Jie

    |

    November 6, 2019

  • 9.6

    Exceptional

    "We enjoyed the private onsen."

    Dennis

    |

    August 11, 2019

  • 10

    Exceptional
    Cleanliness

    "The hotel is 70 years old but maintain very well & really cleaned."

    Siu

    |

    August 6, 2019

Property ranking|Compared to 442 Hakone properties
See all rankings
Location score
9.1/10
Room comfort score
9/10
Room size
42 sqm.
Cleanliness score
8.7/10
Better than
94
%
of Hakone properties
Better than
92
%
of Hakone properties
Bigger than
85
%
of Hakone properties
Better than
84
%
of Hakone properties
Overall rating:

8.5

Excellent
332 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.1
Read all reviews >
More about Hakone Hotel Kajikaso

More about Hakone Hotel Kajikaso

Hakone Hotel Kajikaso

Explore all of Hakone and its neighboring adventures with a stay at Hakone Hotel Kajikaso. Explore the genuine Hakone that most travelers never see, with a stay at Hakone Hotel Kajikaso -- located only 4.8 km from The Hakone Open-Air Museum.
Hakone Hotel Kajikaso offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the ryokan's free Wi-Fi. Guests can enjoy free parking right at the ryokan. Front desk services including luggage storage and safety deposit boxes can assist with your needs.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the ryokan. Smoking is allowed only in the designated smoking areas provided by ryokan.
Enjoy the services offered at Hakone Hotel Kajikaso from the convenience of your guestroom. For your comfort, some rooms at the ryokan are equipped with linen service, blackout curtains and air conditioning. Some rooms at Hakone Hotel Kajikaso even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant tea and mini bar at your disposal. Hakone Hotel Kajikaso also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the ryokan. A memorable night with your travel companions can be had without going far, at the ryokan's karaoke rooms and bar. Hakone Hotel Kajikaso has vending machines for 24-hour available light snacks and drinks.
Hakone Hotel Kajikaso offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the spa and sauna. Get social at the ryokan's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Hakone Hotel Kajikaso is the perfect spot to explore Hakone's fascinating cultural sights and attractions. The most famous landmark nearby is Hakone Ropeway just 7.5 km away. Don't forget to stop by Odawara Castle located 5.2 km away, where everyone who visits Hakone wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 93% cheaper than other options.
Ranking higher than 93% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 91% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Food & Dining

8 mentions

Breakfast

2 mentions

Internet

2 mentions

Languages spoken

  • Japanese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Garden
  • Karaoke
  • Sauna
  • Spa

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Fire extinguisher
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
Food and dining
Breakfast options
  • Asian
Location
688 Yumoto, Hakone-machi, Ashigawashimo-gun, Hakone, Hakone, Japan, 250-0311
Exceptional
Location

9.1

Airports

  • Haneda Airport (HND)
    71.0 km 1.3 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    97.0 km 1.9 hour drive

Public transportation

  • Hakone Yumoto Train Station
    320 m
  • Tounosawa Train Station
    750 m

Hospital or clinic

  • Hakone Clinic
    1.6 km

Convenience store

  • 7 Eleven
    650 m

Cash withdrawal

  • ATM
    530 m
What's nearby

Popular landmarks

  • The Hakone Open-Air Museum
    4.8 km
  • Odawara Castle
    5.3 km
  • Hakone Gōra Park
    5.5 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.5 km
  • Ōwakudani
    7.5 km
  • Hakone Ropeway
    7.5 km
  • Pola Museum of Art
    7.8 km
  • Hakone Venetian Glass Museum
    8.5 km
  • Little Prince Museum
    8.9 km
  • Sengokuhara
    9.5 km

Nearby landmarks

  • Chimoto
    60 m
  • Takeichi
    90 m
  • Hakone Kanko Bussan Kan
    120 m
  • Hakone Yumoto Onsen
    150 m
  • Hagino Tofu
    160 m
  • Nanohana
    210 m
  • Kei Hiraga Museum
    220 m
  • Kikukawa Candy Shop
    290 m
  • Sounji Temple
    290 m
  • Hakone Cafe Sweets Shop
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 7 year(s).

Others
  • Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until18:00
  • Check-out from08:00
  • Check-out until10:00

The property

  • Non-smoking rooms/floorsyes
  • Number of floors6
  • Number of rooms 74
  • Room voltage100
  • Most recent renovation2007

Parking

  • Daily parking fee0 JPY
Property announcements

Please inform the hotel if there is any preference or any type of allergy such as No Pork or vegetarian meals. Guests can inform or send the request to the hotel via Special Request Note or email.

Reviews of Hakone Hotel Kajikaso from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.3
Location9.1
Room comfort and quality9.0
Service8.6
Value for money7.9
High score for Hakone
Rating
9+ Exceptional (43)
8-9 Excellent (28)
7-8 Very Good (21)
6-7 Good (5)
<6 Below Expectation (12)
Time of the year
Mar - May (29)
Jun - Aug (23)
Sep - Nov (26)
Dec - Feb (31)
All guests (218)
All room types
All languages

Show reviews that mention 

Showing 109 verified guest comments
12345
10.0
Exceptional
Siu from Macau SAR, China
Couple
River View Japanese Style Room with Open-Air Bath
Stayed 2 nights in August 2019

Exquiste food & Spacious ”

Very spacious room, the food is so exquisite & like art. The hotel is 70 years old but maintain very well & really cleaned.

Reviewed August 06, 2019

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10.0
Exceptional
Amos from Singapore
Couple
Japanese Style City View
Stayed 1 night in March 2019

Love it”

First try staying in a Ryokan, and we leave with an awesome experi

Reviewed March 15, 2019

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9.6
Exceptional
Dennis from United States
Family with young children
Mountain View Family Room with Tatami Area and Private Open-Air Bath
Stayed 1 night in August 2019

Excellent Japanese Experience”

Great service and food was fabulous! We enjoyed the private onsen.

Reviewed August 11, 2019

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8.8
Excellent
Jie from Singapore
Family with young children
Main Building Suite River View Semi Western-Style Room with Private Open-Air Bath
Stayed 1 night in December 2018

Excellent”

My son was gastric flu when we arrive the hotel, we asked about nearby hotel detail, the staff can not advise. But overall stay experience is good. The food is very nice!

Reviewed November 06, 2019

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8.0
Excellent
SUET from Hong Kong SAR, China
Couple
Japanese-Style Room
Stayed 1 night in December 2018

Very good”

my parents are very satisfied with this hotel and its near the station!

Reviewed March 07, 2019

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6.8
Good
Tsz from Hong Kong SAR, China
Group
Stayed 1 night in January 2020

GLOSE THE STATION AND SHOPPING STREET”

THE LOCATION OF HOTEL ARE GOOD FOR GET THE STATION FROM TOKYO CITY, BUT IF YOU DRIVE YOUR OWN CAR I SUGGEST STAY AT THE 仙石原/強羅, ALL OF THE HOTEL LOCATED AT 湯本 ARE MORE OLD THAN 仙石原/強羅, BUY IF YOU DO NOT HAVE ANY TIME GET THE BUS OR TRAIN SO I WILL SUGGEST YOU STAY AT HAKONE HOTEL KAJIKASO

Reviewed February 04, 2020

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6.4
Good
Ho from Hong Kong SAR, China
Family with teens
Superior River View Japanese Style Room
Stayed 1 night in April 2019

Tired Hotel”

Pricey, but expected for a touristy area like Hakone. Location was very convenient and a short walk from the station. The hotel itself is very old and rundown which is a bit disappointing, but perhaps "authentic" in a way. They served Kaiseki dinner in a big dining hall so it didn't feel very intimate.

Reviewed May 09, 2019

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5.6
Ianrik from Singapore
Couple
Stayed 1 night in April 2019

Not the best ryokan experience ”

Pros- Location is near to train station Cons - Very inflexible for my request to change room type despite 10 days in advance request. - Receptionist don’t really speak much English, hard to communicate - Meals are served in restaurant! Not in bedroom - Request for 1 hr late check out was rejected

Reviewed April 17, 2019

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4.0
SIANSIOU from Taiwan
Couple
River View Japanese Style Room with Open-Air Bath
Stayed 1 night in December 2019

DISAPPOINTED AND UNPLEASANT STAYING”

After we made a reservation for dinner, bed, and breakfast at Hakone Hotel Kajikaso, we excitedly anticipated our staying at Hakone Hotel Kajikaso. But after check-out, we found there were 20K Japanese yen missing from our wallet left at the room, when we needed to buy train tickets with cash. We understood out suspect cannot be the evidence for our missing money. But we didn’t go out and didn’t use the money after we finished the dinner. At that time, there was the hotel staff who was entering our room to make the bed. We did go through our wallet and suitcases several times, but still couldn’t find the missing money. We suspected it was stole during our dinner in the restaurant, since the hotel staff was supposed to make the bed for us. But after we returned to the room after dinner, the bed was not made and only saw a jug of cold water at the table. We had been traveling to many countries even to Europe where our money wasn’t missing or stole. It is so disappointed and upset that we had this experience in Japan where people have a good impression and I have been travelled several times. Although the stolen money isn’t too many, and it may be the stealing trick that they didn’t steal all the money in the wallet but only the 2 ten-thousand bills were stole (thousand bills was still in the wallet). It was supposed to be a happy and memorable journey to us. However, after we found this was happened to us, we were so frustrated and upset. Moreover, it’s a lesson learned to us. We left the message to warn the traveller who is going to stay at Hakone Hotel Kajikaso and pay attention to your belongings.

Reviewed December 12, 2019

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4.4
Steven
Family with teens
Japanese Style 4 Persons
Stayed 1 night in March 2019

Way too expensive for average experience. Food was average. Dining room servers inattentive. ”

Room that was claimed to be non-smoking smelled like cigarette smoke. I was in Japan for two weeks and stayed at 7 different places. This was the worst value of all.

Reviewed March 26, 2019

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3.6
Chuck from Hong Kong SAR, China
Family with young children
River View Japanese Style Room with Open-Air Bath
Stayed 2 nights in January 2020

Disappointing with the Onsen & the Staff”

This is the second time staying at the hotel, I chose the “River View Room with Private Hot Spring”. The ultimate disappointment is that the hot spring is not “hot”! Then how can it called “hot spring”. We told the staff and they assigned a staff to check it, however they cannot resolve the problem within a reasonable time, this happens on both days of our stay. Finally when checking out I complain to the staff, their response is totally unacceptable. Their excuse is because of the cold weather making the hot spring not hot enough, what are they talking about? This is the lowest level of excuse I have ever heard, the staff didn’t accept the problem and didn’t do anything to let us feel comfortable, and didn’t do anything to show that they are sorry for the problem. We didn’t ask for anything because their response shows that they don’t feel bad. I do experience issues/problems in other hotels in Japan, but I can assure that this hotel gave us the worst experience I’ve ever had.

Reviewed February 03, 2020

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4.4
So from Hong Kong SAR, China
Group
Mountain View Family Room with Tatami Area and Private Open-Air Bath
Stayed 1 night in March 2019

Hotel staff can only speak Poor English ,can’t communicate .Also didn’t. arrange in roomDinner. ”

Never come back to here .

Reviewed March 29, 2019

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9.2
Exceptional
Handy from Indonesia
Family with teens
Standard River View Japanese Style Room
Stayed 1 night in April 2016

Quiet and Serene Mountain Getaway”

Kajikaso was a quite aged hotel full of history. Located in Hakone, which was featured in Hachiko movie, the hotel was located in a serene and surrounded by picturesque mountain and sceneries. Highlight of this hotel was the caretaker lady, which will see your every needs, and also the onsen, which best enjoyed outdoor. And then when you entered the room after enjoying a nice hot soak, you will be greeted by river sound just right outside your window, which made us sleep very soundly. Love this hotel and absolutely recommend it to everyone who would love to visit Japan.

Reviewed February 08, 2017

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8.7
Excellent
Petchprakai from Thailand
Family with teens
River View Japanese Style Room with Open-Air Bath
Stayed 2 nights in October 2013

Ryokan style with good view from room”

good river&moutain view, in-room breakfast and dinner, free daily dessert&green tea

It's not my first time to stay at this kind of half-board Japanese ryokan. Hotel Kajikaso is not very traditional one. It's kind of mixed type. We booked two rooms: one with private bath, another is normal. All come with breakfast and dinner. When we did check-in the reception said that the meals would be served in the restaurant. I claimed that the reason I booked this hotel was to have in-room meal. After that she said that we can have our meals inside our rooms (we told them to set our meal for 4 persons in one of our room). The food is nice presentation but lack of English explanation. The maid service is nice but I used to stay in another place where the service is much better (the ryokan I stayed before, the maid cannot speak English but she tries to explain and show us the room in details to know how things work. During meal, there was menu in English. However, Hotel Kajikaso has only Japanese menu in paper and the maid cannot explain us what she is serving.) For sure, there is not internet connection available. Good thing is the futon is very comfortable to sleep. Private and Public onsen are very nice. The toiletries are good ones.

Reviewed October 13, 2013

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10.0
Exceptional
Sara from Singapore
Solo traveler
Standard River View Japanese Style Room
Stayed 1 night in November 2015

Excellent hotel with value for money.”

Onsen, food, room.

This stay was by far the best accommodation during our trip. The room was extremely spacious with a gorgeous view facing the river and autumn leaves. Imagine going to sleep and waking up with the soothing sounds of water flowing down the stream, absolutely relaxing. We only had a night in Hakone, so decided to skip out on the sightseeing bits and instead checked in on the dot at 3pm. Was a good choice as we had the chance to relax in the room and also since dinner was to be served at 7pm. The hotel has a hot foot bath area on the lobby level, with the same view as did our room so it was really pretty. The kaiseki dinner was extensive and pretty spectacular, and the breakfast the next morning was a generous and beautiful spread as well. There are 2 floors with onsen (hot springs) which we managed to try both at night and the next morning. Amazing in the cooler weathers, wish we could've spent more time there. There is a gift/souvenirs shop at the hotel as well, which was very convenient. Hotel staff were very helpful and polite as well. Thoroughly enjoyed our stay! Would not hesitate to stay there again or recommend to my friends.

Reviewed November 18, 2015

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8.7
Excellent
Chong from Australia
Couple
River View Japanese Style Room with Open-Air Bath
Stayed 1 night in January 2015

Comfortable room with private onsen in the room”

Close to Hakone Yumoto station, Private onsen in the room, Dinner and breakfast serves in the room

It was a memorable stayed in this hotel. It's a traditional Japanese Ryokan. After checking in, we were accompanying by the receptionist to our room and introduced the room facility. After that, a Japanese maid came to serve us green tea. There was a private Onsen (Hot Spring) in the room at the balcony overlooking to the river. Dinner and breakfast were served in the room. The foods were all Japanese with fresh sashimi lobster, abalone and cooked seafoods, beef, soup, salad and with other sides dishes. It was a big dinner and and breakfast, my husband and I enjoyed very much! The hotel is closed to the Hakone Yumoto station about 200metres walk.

Reviewed January 13, 2015

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7.6
Very good
Barbara from United Kingdom
Group
Japanese-Style Standard Room with River View
Stayed 1 night in June 2016

Great location. Room needs a refresh.”

I chose this hotel because it is so close to Hakone Yumoto station and it offered views of the river. On first sight I was very impressed with the hotel. I had chosen a typical Japanese room for 4 people. We arrived early so left our bags and went sightseeing. Later we were shown to our room and shown our yakatas to wear. We changed into them and a girl in a kimono came and prepared green tea for us sat at the low table on tatami mats. We were escorted down to dinner so our futon beds could be prepared. We ate in a private dining room at a typical low table. There was plenty of food, beautifully presented, which our waitress brought to us. We used the onsen – there are 2 floors available for men and women at different times. Our beds were very comfortable. We were collected in the morning to go downstairs for breakfast so our beds could be put away again. The breakfast was again beautifully presented and there was a lot of it- too much in fact after a large meal the previous evening. I did not enjoy the breakfast much and craved something slightly more western. There was coffee available to buy(!) in the sitting area of the hotel. The coffee did not taste nice. It was extremely bland. Overall the room we stayed in looks like it needs a refresh. It was rather drab looking and worn and the bathroom fittings are dated. There was a smell of cigarettes in the room even though I had requested a non-smoking room. Hakone Yumoto is a nice town. On the whole I wish I had eaten elsewhere in town. I hadn't expected a private dining room. Part of the joy of eating for me is that it is a social experience. The staff were very friendly and helpful. The location is very good. It was a very comprehensive Japanese experience.

Reviewed June 30, 2016

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8.8
Excellent
Shermaine from Australia
Couple
Family Room with Tatami Area and Open-Air Bath
Stayed 1 night in October 2017

Excellent”

Although it's a little pricey, the amazing food, service, facilities and room definitely makes up for it. We stayed in the room with a private bath and it was a lovely experience. The location is great, not too far from the Hakone Yumoto train station. I would definitely recommend this hotel to anyone who wants to experience a traditional ryokan. We will be back one day!

Reviewed November 07, 2017

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8.0
Excellent
Ba from Australia
Couple
River View Japanese Style Room with Open-Air Bath
Stayed 1 night in July 2013

Great place for relaxation in Hot Springs”

1.Centrally located 2.Great Dinner and breakfast 3.Easy access for transport

Hotel just a 10 min walk from the Hakone Yumoto train station, from this station you can connect with mountain train and many sightseeing bus. In our room window we can heard the sound of water running of the River. Hotel Dinner and breakfast are served in the room and perfect. Lot of souvenirs shop and restaurants nearby. Odakyu Hakone free pass is very convenient for people to and from Shinjuku, you need to pay extra for reserved train seat on the Romancercar ( 85 min ride each way)

Reviewed August 01, 2013

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8.4
Excellent
Leonardo from Hong Kong SAR, China
Family with teens
Japanese Style City View Room for 4 People
Stayed 2 nights in June 2018

Great location and a traditional setting”

The hotel is located very close to the Hakone-Yumoto station and close to a lot of the restaurants and shops. The onsen is clean and easy to use. The beds are futons laid over a tatami mat and the hotel offers free tea. Overall a good stay. I would recommend this place in Hakone.

Reviewed June 27, 2018

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