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Hakone Lalaca
Hakone Lalaca
Hakone Lalaca
Hakone Lalaca
Hakone Lalaca
Hakone Lalaca
Hakone Lalaca

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8.8

Excellent

158 reviews

158 reviews

See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Hakone Museum of Photography

210 m

Nakamura-ya Granna

290 m

Hakone Gōra Park

320 m

Hakone Tozan Cable Car Koen Shimo Station

190 m

Gora Station

290 m

Popular landmarks
The Hakone Open-Air Museum

860 m

Pola Museum of Art

2.3 km

Hakone Ropeway

2.4 km

Ōwakudani

2.5 km

Hakone Venetian Glass Museum

3.0 km

Closest landmarks
Miyaginohayakawa River Bank

360 m

Ginkatsu-kobo

390 m

Hakone Meissen Antique Museum

450 m

Hakuundo Chaen

470 m

Hakone Tozan Cable Car Nakagora Station

560 m

Hakone Lalaca

1320-270 Gora, Hakone-cho, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0408 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

Sparkling clean

Located in heart of Hakone

190 meters to public transportation

Inside city center

320 meters to Hakone Gōra Park

Facilities

Car park

Complimentary WIFi in all rooms

Luggage storage

Spa

Game room

Shops

Restaurants

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.9
Location rating8.3
Nearest airportHaneda Airport (HND)
Distance to airport74.4 km

Rooms available at Hakone Lalaca

Excellent
Room comfort & quality

9

Japanese Style Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 3 futons
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Japanese-Style Room with Shared Bathroom
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 4 futons
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Room with Tatami Area with Private Shower and Toilet
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 single beds and 3 futons
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Japanese-style Room *Has washroom, no bath in room
...
  • Mountain view
  • Non-smoking
  • 5 futons
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Japanese Style Room with Shared Bathroom
...
  • Room size: 20 m²/215 ft²
  • Shared bathroom
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Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking
...
  • Room size: 50 m²/538 ft²
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Semi Western-Style Room
...
  • Non-smoking
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Japanese-Style Room
...
  • Non-smoking
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Tatami Room(Tatami Area)
...
  • Shared bathroom
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Room Assigned on Arrival
...
  • Shared bathroom
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Frequently asked questions

How much does it cost to stay at Hakone Lalaca?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hakone Lalaca?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Hakone Lalaca?

For those who wish to drive their own cars, Hakone Lalaca has a car park right on site for maximum convenience. Parking is free for guests.

What are my dining options at Hakone Lalaca?

Hakone Lalaca features an on-site restaurant for your dining convenience.

What is the smoking policy at Hakone Lalaca?

Hakone Lalaca does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hakone Lalaca?

The closest train, metro, or bus station to Hakone Lalaca is Hakone Tozan Cable Car Koen Shimo Station, 180 m away.

What restaurants are nearby Hakone Lalaca?

Restaurants including Hakone Chiyodaso Myojo, Cafe Plaisir de l’oeuf and Itoh Dining by Nobu are popular in Hakone Lalaca’s neighborhood which is known as Hakone.

What popular shopping places are close to Hakone Lalaca?

Shopping options in Hakone Lalaca’s Hakone neighborhood include Hakone Museum of Photography, Hatajuku Yosegi Kaikan and Hamamatsuya.

What are popular attractions near Hakone Lalaca?

Hakone Lalaca’s location in the Hakone neighborhood makes it close to famous attractions including The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Hakone Lalaca?

Hakone Lalaca’s nearby natural sights include Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park located in the same Hakone area.

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Explore the neighborhood

What people love about Hakone Lalaca

  • 10

    Exceptional
    Staff 

    "Bag drop / check in is easy with very friendly and helpful staff."

    Kenneth

    |

    February 21, 2020

  • 9.6

    Exceptional
    Spaciousness

    "Room is large."

    Wing

    |

    January 30, 2020

  • 9.6

    Exceptional
    Bathroom

    "The outdoor bath was great and it's extra convenient they offer you the private 30 minutes to soak with your spouse."

    Ryohei

    |

    July 10, 2019

Property ranking|Compared to 443 Hakone properties
See all rankings
Value for money score
8.9/10
Cleanliness score
9.4/10
Service score
9.6/10
Room comfort score
9/10
Better than
98
%
of Hakone properties
Better than
97
%
of Hakone properties
Better than
95
%
of Hakone properties
Better than
91
%
of Hakone properties
Overall rating:

8.8

Excellent
158 reviews
Cleanliness
9.4
Facilities
8.7
Location
8.3
Read all reviews >
More about Hakone Lalaca

More about Hakone Lalaca

Hakone Lalaca

Maximize your Hakone adventure with a stay at Hakone Lalaca, located right in the city center. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Hakone is easy with a stay at Hakone Lalaca, just 860 m from The Hakone Open-Air Museum.
The range of services provided by Hakone Lalaca ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. Parking is available and free, provided by the ryokan for guests with their own transportation. The helpful staff at the front desk can assist you with services including luggage storage.
In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Hakone Lalaca are fitted with all the amenities travelers need. The ryokan provides linen service and blackout curtains in some rooms for the benefit of guests. The ryokan also provides guests with a refrigerator and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the ryokan's vending machines.
Hakone Lalaca promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage and spa. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Hakone. The most well-known nearby local attraction is Hakone Ropeway which is located just about 2.4 km away. Pose in front of Odawara Castle located 9.9 km away, and you can always show your friends the time you went to Hakone.


Reasons to stay here

This ryokan scores higher than 97% of the city's accommodations on value for money
This ryokan's food and dining score higher than 99% of accommodations in the city.
This ryokan stands above the rest with a cleanliness score that beats 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.7

Languages spoken

  • Chinese [Mandarin]
  • Japanese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Garden
  • Massage
  • Spa
  • Table tennis

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Kitchen
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Elevator
  • Heating in public area
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Complimentary drinking water
  • Hair dryer
  • Heating
  • Lock box in room
  • Non-smoking
  • Refrigerator
  • Slippers
  • Towels
Food and dining
Breakfast options
  • Asian
Restaurants on site

Restaurant

  • Cuisine: Japanese
Location
1320-270 Gora, Hakone-cho, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0408
Excellent
Location

8.3

Airports

  • Haneda Airport (HND)
    74.4 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    93.8 km 1.9 hour drive

Public transportation

  • Hakone Tozan Cable Car Koen Shimo Station
    190 m
  • Hakone Tozan Cable Car Koen Kami Station
    320 m

Hospital or clinic

  • Hakone Rehabilitation Hospital
    2.6 km

Convenience store

  • Lawson
    750 m

Cash withdrawal

  • ATM
    260 m
What's nearby

Popular landmarks

  • Hakone Gōra Park
    320 m
  • The Hakone Open-Air Museum
    860 m
  • Pola Museum of Art
    2.3 km
  • Hakone Ropeway
    2.4 km
  • Ōwakudani
    2.5 km
  • Hakone Venetian Glass Museum
    3.0 km
  • Little Prince Museum
    3.3 km
  • Sengokuhara
    4.0 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    5.5 km
  • Odawara Castle
    9.9 km

Nearby landmarks

  • Hakone Tozan Cable Car Koen Shimo Station
    190 m
  • Hakone Museum of Photography
    210 m
  • Gora Station
    290 m
  • Nakamura-ya Granna
    290 m
  • Hakone Tozan Cable Car
    290 m
  • Hakone Gōra Park
    320 m
  • Hakone Tozan Cable Car Koen Kami Station
    320 m
  • Miyaginohayakawa River Bank
    360 m
  • Ginkatsu-kobo
    390 m
  • Hakone Meissen Antique Museum
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please inform the property regarding number of children, age, meal plan, and extra bed requests in the Special Request section upon booking.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until10:00
  • Reception open until18:00

The property

  • Non-smoking rooms/floorsYes
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 10
  • Room voltage100
  • Year property opened1989

Reviews of Hakone Lalaca from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.4
Facilities8.7
Location8.3
Room comfort and quality9.0
Service9.6
Value for money8.9
High score for Hakone
Rating
9+ Exceptional (49)
8-9 Excellent (18)
7-8 Very Good (6)
6-7 Good (6)
<6 Below Expectation (1)
Time of the year
Mar - May (23)
Jun - Aug (12)
Sep - Nov (20)
Dec - Feb (25)
All guests (153)
All languages

Show reviews that mention 

Showing 80 verified guest comments
1234
9.7
Exceptional
Lyn from Singapore
Family with young children
Japanese Style Room
Stayed 2 nights in December 2015

Excellent ryokan in Hakone”

Food, friendliness of the staff, spacious rooms, relaxing hot springs

Lalaca is a lovely ryokan run by a lovely family. From the moment you step onto the threshold of the inn, you'll feel this sense of homeliness and relaxation. The food was great- they will serve you a different dish every night. Our romance car was delayed due to an accident so we were not able to reach the inn on time for check-in. (It was stated that you can't have dinner if you don't reach by a certain timing) Fortunately, the receptionist still allowed us to have dinner. We were able to share our dinner with our two kids as the serving size for certain portions are big. The staff were also very friendly and willing to help if you have any requests. The hot springs were relaxing as well - both indoor and outdoor - and you can reserve a private hot spring for free by signing up on a reservation form just outside the private bath door. There was a spectacular view from our room of the autumn foliage dotting the mountains and it's big enough for a family of 4. The ryokan is about a 7-minute walk from Gora station with a slope along the way, so you might have to do a bit of exercise but it was worth taking in the sights along the way. For foreign travelers out there, don't worry about the language barrier! The staff can speak basic English. For those looking for an authentic Japanese experience in the heart of Hakone, I strongly recommend Lalaca for your stay!

Reviewed December 08, 2015

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8.0
Excellent
Shu from Singapore
Couple
Japanese Style Room
Stayed 1 night in June 2017

Great”

Reason why we chose Lalaca because it is near to Gora Station. We traveled from Kawaguchiko, stopover at Gotemba Premium outlet and the bus bring us directly to Gora station. When we first reached Hakone, Gora station, we followed the google map which makes us walked about 8mins from Gora station. It is a upslope walk. The slope is quite steep and if you are carry luggages, please take the ropeway from Gora station to Koen-Shimo (1 stop) as suggested by the Ryokan staff. Lalaca is a really great place to relax. The surrounding is quaint and calming. Our room overlook trees and Mount Daimonji. There are birds chirping and no other noises. The room may seem costly but it is value for money as the dinner and breakfast served is wonderful. Upon check in, lalaca also gave me a Hakone Face mask. My boyfriend was not given though but they gave after i asked for it. Men do put face masks or skin care too! Such small gesture from Lalaca really makes guests happy and we do appreciate what was served to us. Onsen was great. We did the private onsen. We booked our timeslots by writing on the paper just outside the private onsen room. Do book early in case all slots are taken as the private onsen is only opened from 6pm. The staffs are mostly taiwanese and they are friendly.

Reviewed July 08, 2017

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10.0
Exceptional
Celine from Malaysia
Family with young children
Japanese-Style Room with Shared Bathroom
Stayed 2 nights in December 2017

Fantastic experience, great facilities and friendly mandarin staff”

We just want to give 1000+ likes to Hotel Lalaca & all the staff especially the Taiwanese staff. They were so friendly & helpful and made us feel like home. The location was great and nearby to Gora station but I would suggest you stop at “公园下” to avoid the slope. The Hotel served very delicious & tasty breakfast & dinner and portion is more than enough + worth of value. The staff were so caring to my children & specially arranged those food that they liked. The Hotel had given different local cookies & tibits at our room for 2 days. Little souvenir were also given to my children during check out. We will surely recommend this hotel to anyone who planned to visit Hakone.

Reviewed December 17, 2017

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10.0
Exceptional
Dirk from Belgium
Couple
Japanese Style Room
Stayed 2 nights in May 2017

Fantastic japanese hospitality”

We loved the quiet location in Hakone, the exceptionally friendly staff and the whole atmosphere in this Ryokan. The use of the Onsen in the evening was great for recovering from a day of sightseeing. The food prepared in the Lalaca alone is worth the stay - it is exceptionally well prepared and presented, with a lot of attention to every detail. I recommend to stay at least 2 nights to experience this Ryokan, the Onsen and the beautiful Hakone area.

Reviewed June 19, 2017

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9.6
Exceptional
Shana from United States
Couple
Room with Tatami Area with Private Shower and Toilet
Stayed 1 night in April 2018

Amazing Experience!”

Lalaca is a beautiful property in Hakone. We wanted to have a one night ryokan experience and this didn't disappoint. Room was huge! Kaiseki dinner was my favorite meal in all Japan (for 17 days!). Private onsen was also great to have. Would highly recommend!

Reviewed April 20, 2018

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9.2
Exceptional
Junyao from Canada
Couple
Japanese Style Room
Stayed 1 night in November 2016

memorable experience”

we love our stay in Lalaca, even it was only one night. food are great and delicious. Facilities are a bit old, but everything is clean and workable. Our room has a beautiful view to the mountain. The hot spring is very relaxing. The hotel is about 8 min walk from the Garo Station and at a bit top of hill so prepare for some walking exercise especially with luggage. With the price we paid as such, I won't hesitate to recommend it to anyone else!

Reviewed November 17, 2016

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10.0
Exceptional
John from United States
Couple
Japanese Style Room
Stayed 1 night in October 2017

Excellent value for a traditional Japanese experience”

We arrived after a short taxi from Gora station (it is a 5 minute walk, but is uphill) and the staff took our shoes, gave us slippers, and helped us to the room. They showed us the amenities and got us started with some green tea and red bean cakes. We wrote down a time for reserving the private Onsen for 30 minutes, which was perfectly located in a secluded outdoor area with a garden. When it was dinner time, they called our room and we arrived to a beautiful plate of food (on the adventurous side, but very good). The dinner lasted nearly 2 hours and I couldn't count the number of courses, it really is an incredible value for the money. We had a traditional style Japanese room and slept on mats, which were extremely comfortable with very cozy comforters. The view from the room was beautiful and you could open the window for the fresh mountain air. Breakfast was amazing as well and they held our luggage for us from checkout at 10AM until 2:30PM, leaving us time to explore Hakone before leaving. All in all, an amazing experience for the price.

Reviewed October 23, 2017

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9.6
Exceptional
Ryohei from United States
Group
Japanese Style Room
Stayed 2 nights in July 2019

Two couples. Had a great time”

The place is only 9 rooms. Our two couples took up 2 of them. Booked two rooms with two adults in each. Dinner was in the dining room but great and still intimate with only a few other families there. The outdoor bath was great and it's extra convenient they offer you the private 30 minutes to soak with your spouse. We got 30 minutes for each room included. Note, there's no shower in the hotel room. I liked that it was readily accessible via train to Gora Station using our Suica card. The train ride from Hakone-Yumoto (we got there from Odawara) was scenic and very cool, although a slow climb up steep slopes (probably about 5% the speed of the shinkansen on average). The host we dealt with most of the week spoke Japanese, English, and Mandarin very well.

Reviewed July 10, 2019

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6.8
Good
Tomer from Israel
Couple
Japanese Style Room
Stayed 1 night in September 2018

Expected more from this Ryokan”

A bit of a disappointment at this price point. We chose Lalaca for the great reviews and pictures. The main hall looks like the pictures but the building is quite old. Rooms are nice, Onsen is just OK - mens one had a nice outside onsen but it closes at 7pm, as it "becomes" the "familly" onsen which is private and can be reserved for 30 minutes for each room and closes completely at 11pm as are the other 3 onsens (1 tub outside the women onsen and 2 indoor ones). Each day they also switch between the men and women onsens since they are not the same, be careful not to blindly walk into the onsen room from the night before, you might walk into the opposite gender... Food was the second reason we chose Lalaca - at this front the dinner was beautifully presented and although the taste did not live to our expectations, it was decent. The breakfast on the other hand was simply not tasty - every breakfast we had in Japan was better. The night after Lalaca we went to another hotel at fuji which cost half the price, and was much better in every aspect - including the onsen, food and price.

Reviewed September 17, 2018

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8.4
Excellent
Angelina from Singapore
Couple
Japanese Style Room
Stayed 1 night in April 2017

Excellent”

considered near the cable car station, vending machine on site, kiseiki dinner/breakfast is reasonable for price paid (hence, food is average quality), onsens are relaxing but have no view, private onsen doesn't have a bath area so had to go over to shared area to bathe, room is of a good size with complimentary green tea and biscuits and welcome gift of a facemask, sushi erasers. Slippers are uncomfortable, toiletries are all provided for and Japanese robes (sorry, forgot what they are called!) are provided as well. I tell you what I love, the luggage service - luggage can be sent to and from hakone-yamanote station which was fabulous luggage-free travelling --> need to pay but worth the $ seriously...take it! Just travel light with a tiny backpack :) Luv

Reviewed April 19, 2017

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10.0
Exceptional
Zhi from Singapore
Couple
Japanese Style Room
Stayed 2 nights in March 2017

Great stay!”

Great service, wonderful food (so much variety and nice plating), private onsen was good. Location wise, nicely placed at Gora, get the Pass and explore beautiful Hakone. As advised by the owner, do take the cable car from Gora (although it is just one stop) to avoid the steep slopes.

Reviewed March 23, 2017

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10.0
Exceptional
Kenneth from United States
Group
Japanese Style Room
Stayed 1 night in February 2020

Excellent stay”

Bag drop / check in is easy with very friendly and helpful staff. Staff speaks English and Chinese. Dinner kaiseki is excellent and wonderfully prepared and presented. There are four onsens, two for men and two for women, which are rotated each day so everyone may experience the different baths. Evening private onsen reservation (unisex) is easy and efficient, highly recommended. Breakfast is as impressive and delicious as dinner. Rooms are spacious with great views of Daimonji. Access is slightly more difficult than advertised due to the cable car disruption, but it should be resolved by Q2 2020 with the improved cable car. Overall highly recommend this ryokan.

Reviewed February 21, 2020

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9.3
Exceptional
Alexander from Canada
Family with teens
Stayed 1 night in July 2012

Accomodation with excellent service and good food”

comfortable room, good food, excellent service

It is a good experience for my family and myself. The location is good with transportation in walking distance. The service is first class. All staff has a good attitude in serving the customers, even to the young adults. Our room is not very big but enough spaces for everyone. The decorations are good, the area is clean and neat. Good free snacks and tea. Breakfast and dinner are good both appearance and taste. The environment is quiet and calm. My family and myself feel relax and comfortable for this accomodation.

Reviewed July 18, 2012

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7.3
Very good
Heidi from United Kingdom
Couple
Japanese Style Room
Stayed 2 nights in March 2016

Great food ..”

The dinner was great. Location to gora station and view from the room.

This was the second most expensive stay and one of many Japanese style beds. We put several matts down as they were the firmmest we eperienced. The rooms and hotel is a bit worn around the edges, but clean and comfortable. Other then the smoking room downstriars which leads to a strong smell of smoke when coming in and out of the onsen. The food was great...and the service was good. overall it was nice but slightly expensive...but that is also due to the high tourist area.

Reviewed March 16, 2016

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8.8
Excellent
Tan from Singapore
Family with young children
Japanese-Style Room with Shared Bathroom
Stayed 1 night in May 2018

Love the hotel”

We really love this hotel. The place is beautiful and is near Gora station. All the staff is polite and friendly. The onsen is also big and you may book a private outdoor onsen during the night.

Reviewed June 04, 2018

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9.6
Exceptional
Wing from Hong Kong SAR, China
Couple
Japanese Style Room
Stayed 1 night in January 2020

Exceptional”

Good customer service. Dinner and Breakfast are good. Room is large. I order a cake for celebrate my friend birthday, they served the cake in room.

Reviewed January 31, 2020

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10.0
Exceptional
Anna from Singapore
Solo traveler
Japanese Style Room
Stayed 1 night in March 2018

Spring”

We heed the advice from other traveller, to stop at Koen-Shimo to avoid the slope. Our stay was amazing! The staff were attentive and sweet. Kaiseki was served at common eating place, h/ever the food was so delicious! Yumm.. we loved our dinner and breakfast so much! The onsen was not crowded, so not so shy. We managed to book the private onsen which was pretty good outdoor onsen. Subarashii.. keep up the good job :)

Reviewed June 09, 2018

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7.6
Very good
Virginia from Indonesia
Group
Japanese Style Room
Stayed 1 night in October 2016

Great place, great experience”

The hotel was great. The onsen and the massage facilities were amazing. We stayed all day in the hotel due to bad weather. But it was nice to stay in such a great place. It was really a great experience! We enjoyed it so much! For people who are anxious of doing onsen Japanese style, don't be! If you pick the right time, you have the onsen for yourself! It was amazing how private public bath and onsen can be :)

Reviewed November 03, 2016

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2.8
Ka from Hong Kong SAR, China
Couple
Stayed 1 night in February 2019

Will definitely not come back again”

Stayed one night at Hakone Lalaca. The hotel got a couple of mandarin speaking staff to serve us but we were not happy with the meal and check out arrangement. We had no clue that the dinner started at 6pm. When we arrived at 6:45, the staff urged us to start the dinner ASAP as the restaurant would be closed by 8pm. The next day when we had our breakfast at 8:15am, we were pushed to finish the breaskfast as the restaurant would by closed by 9am. The check out time was supposed to be 10am. A mandarin speaking staff came to our room and urged us to check out at 10:05am. We asked for 30 mins late check out so that We could have enough time to finish packing my luggage but the staff got back to us that there would be an additional charge of ¥1500. Definitely not a relaxing place and will not come back again.

Reviewed February 21, 2019

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9.2
Exceptional
KA from Hong Kong SAR, China
Couple
Japanese Style Room
Stayed 1 night in November 2017

Good Service and location ”

Good Service and location. One issue is, it is no private shower room.

Reviewed November 20, 2017

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1234
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