Best ryokan”

I’ve stayed at Hakone 4 times in ryokans and Hakone Shirayunoyado Yamadaya is hands down THE best ryokan I have ever stayed at. The staff is super friendly, the in-room serviced breakfast and dinners are amazing, the location being 2-3 minutes walking from Sounzan Station is extremely convenient, and the complimentary shuttle service was very helpful. Next time I go back to Hakone I am definitely staying here again!

Simple, lovely No frills ryokan for an easy Hakone escape!”

Yamadaya is located in the heart of Hakone. With the romance car from tokyo and cable car up to sound an the ryokan can be reached without any confusion for all kinds of travelers. The onsen was relaxing, the outdoor bath is exceptional with individual baths to sit in overlooking the Mountain View. Dinner and breakfast are served privately in the rooms and was delightful to enjoy the local seasonal ingredients. The ryokan can help shuttle you back to the local station as well. We had a lovely time.

Fantastic, traditional place to stay and explore Hakone”

Yamadaya Ryokan was fantastic! We thoroughly enjoyed our stay here, especially the amazing food. Fresh sashimi, delicious soups, really traditional and unique dishes. Most dinners consisted of 10+ dishes which were just incredible. This is a traditional Japanese Inn, so be prepared for sleeping on mattresses on the floor and set breakfast/dinner times. It is a terrific experience though and would highly recommend it for people wanting to experience a very traditional stay in Japan.

Traditional ryokan with onsen set in the mountain”

Ryokan located at Sounzan station up in the mountains, which could be some travel distance/ time from Hakone-Yumoto, but also made it a rustic getaway from the tourist crowds. Ryokan Manager was very friendly and helpful, offered to send us to the Open Air Museum when we checked out. Food was a sumptous spread and the all-day onsen with its view of the mountains was simply amazing!

comfortable & good Japan experience”

Nice hot spring environment for both outdoor locations with acceptance price. Food is good, room is clean & comfortable even for 3 people stay together. Its my 1st time to stay in traditional hot sping hotel. Nice experience to me. only problem is the staff can only communicate in simple English. and u need to get used to Japan sytle hot spring stay schedule, e.g. dinner at 6:30 latest & wake up at 7am (cos the staff need to set up.breakfast in the room)

Amazing stay at this traditional Japanese ryokan.”

Stayed here for 1 night as a group of 3 girls, and it was fantastic. We thoroughly enjoyed our stay, from our lovely room overlooking the mountains, to the amazing feasts for dinner and breakfast (seriously, a TON of food and sooo good), to the gorgeous outdoor onsen also overlooking the mountains (3 diff floor options for onsen, rotated between male and female at different times throughout the day. Super relaxing soak after a long day, fabulous way to wake up in the morning!!) The service was very punctual - sometimes verging on pushy to be honest - but they thoroughly provided for everything we could have wanted. Also very conveniently located - right down the street from the ropeway and cable cars so it was very easy to get to Owakudani/Lake Ashi or different parts of town. They also provided complimentary pickup service from Gora station, all we had to do was provide our arrival time in advance and call when we got to the station! I would absolutely stay again, though perhaps for 2 nights instead of one so I could R&R more thoroughly and also make full use of all 3 floors of onsen!

Great Short Stay”

The stay was superb if you wanted to experience traditional spring bath hotel. The half board package included dinner and breakfast, which were served in the room. Food was ok and presentation was beautiful. We were not 'recommended' to go out from the hotel after 7pm due to possibility of wild boar, and night at Shozan can be very cool and dark. So we ended up hot spring at the hotel, supper, hotel spring again the whole night. Hot springs were fantastic, the outdoors one overseeing the valley and I can stay in the bath for more than an hour.

relaxing stay in beautiful surroundings”

We stayed for to night. It's a traditional japaness hotel with an absolutely beautifull view from the hotel over the mountains. The Onsens are wonderfull(both inside and outside onsens)with a beautifull view as well. The food in very good(all japaness cousine) and the hostess was very nice. It's possible to ask for western breakfast, wich can be nice when you are not used to a typical japaness breakfast. The hotel is located close to the ropeway wich will take you to the lake.

Above average”

I went there with my husband for two nights. This hotel is quite old and not well maintained. Food is very good, location is good just need to walk for few minutes you could arrive the Souzan cable car station. The Onsen is super good, please don’t miss it. The staffs are very nice and helpful too but they couldn’t speak in English at all. They sent us to the station so we could catch the bus on-time. Overall, if you are looking for a traditional Japanese hotel, worth to try at yamadaya :)

Average ”

No life facilities as this is authentic Ryokan. Dinner was average. We had better ones in other prefectures. Service is excellent though. Onsen public bath doesn’t have that much of a view although Onsen water quality is excellent. It has rich amount of minerals, that are beneficial to ones skin and health generally.

Exceptional”

The hot springs felt wonderful. Make sure you use the outside ones, brings a new experience. The breakfast and dinner spread in the room was delicious, despite not know what half of the stuff was. They do come and explain it to you so that’s a plus. Right by the cable car/ropeway transfer so easy to get to. They bring you to the station at the end so no need to truck with your luggage

Relax stay”

Staffs very friendly and can speak fluent English. We booked 3 rooms and they help to arrange to have our dinner and breakfast together at a big common space. There are two public onsens. One at level 3 and one at level 4. Everyday will change from male to female between these two onsens so you can enjoy both sites. Each onsen have 1 indoor big pool and 2 outdoor small pools.

Excellent Location and Impeccable Service”

The service at this place is second to none. The staff take care of everything--meals in the room, turn down service, hot water delivered with a phone call. The facilities are a bit dated, but the location is perfect and you will not find better service at a five star resort.

Wonderful hot spring”

Wonderful hot spring spa. Staff is nice and helpful. The room is clean. It is perfect if there is a water boiler in the room which can serve ourself. All the things is good. Dinner can be better and more special.

Very good”

Really beautiful, a little bit expensive but it is the normal price in the area. The view of the mountains was great from the balcony. The only thing I dont recommend is the private onsen, extremely small and a little bit ugly. Just go to the normal onsen, it is good enough.

Interesting experience ”

Location - It is tricky to get there from Odawara station. You have to take bus to get there. Bus stop no5, the journey will take about 45 mins and costs around 1K Yen. No shops or restaurants are around, I’m glad that we booked both the breakfast and the dinner. Food - dinner was very good, breakfast was a little to fishy to us but still decent. Food are mainly fish and no other options. Onsen was amazing there. They have indoor and outdoor ones with beautiful scenery. Staff are very polite. But not all of them know how to speak English. We only stayed one night for experience. Would strongly advise for western visitors, if you wanted to experience. One night or two is enough.

nice people and nice food”

nice environment and great onsen really welcomed here and the boss drove us to GORA station after checked out

best part of the group trip”

This was the most relaxing part of the group trip. The staff was very attentive . Next time I hope to be on time on our way there we had to many unexpected occurrences yet the staff still accommodated our needs thankfully. Thank you!

Wonderful”

Great location, you can go to Gora or Big Spring Alley very easily. The hot spring is wonderful. I booked the private spring to enjoy with my boyfriend the first night. The public springs have great view, sometimes only 1-2 person.

Good service ”

Staffs are nice and polite, good food, just the building is a bit old. We requested a non-smoking room but the request didn’t fulfilled by the date of arrival. Overall is a good stay.