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Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Ryokan Shirouma-so

Removed from saved list

9.3

Exceptional

152 reviews

152 reviews

Housekeeping4
Food & Dining2
Breakfast1
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Hakuba Happo Bus Terminal 190 m
Happoone Shizen Kenkyu Road 250 m
Hakuba Happo Onsen (Hot Spring) 250 m
Hakuba Lion Adventure 290 m
Nakiyama 2 510 m
Nakiyama 3 590 m
Gondola Adam 590 m
Shirakaba 1 650 m
Hakuba Happo One Ski Resort 860 m
Shirakaba 2 910 m

Hakuba Onsen Ryokan Shirouma-so

5004 Happo, Hakuba-mura, Kitaazumi-gun, Hakuba, Hakuba, Japan, 399-9301 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

150 meters to public transportation

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Car power charging station

Contactless check-in/out

Hot tub

Restaurants

Value for money8.9
Distance to city center0 Km
Location rating9.2

Rooms available at Hakuba Onsen Ryokan Shirouma-so

Excellent
Room comfort & quality

9

Standard Share Bathroom
...
  • Room size: 13 m²/140 ft²
  • Mountain view
  • 1 futon
Enter dates to see prices
Family Shared Bathroom
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Japanese-Style Family Room with Shared Bathroom, Private Toilet and Mountain View
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Japanese-Style Twin Room with Shared Bathroom, Private Toilet and Mountain View
...
  • Room size: 13 m²/140 ft²
  • Mountain view
  • 2 futons
Enter dates to see prices
Japanese-Style Triple Room with Shared Bathroom, Private Toilet and Mountain View
...
  • Room size: 13 m²/140 ft²
  • Mountain view
  • 3 futons
Enter dates to see prices
Japanese-Style Twin Room with Shared Bathroom and Private Toilet
...
  • Room size: 10 m²/108 ft²
  • Shared bathroom
  • 2 futons
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Japanese-Style Room
...
  • Room size: 46 m²/495 ft²
  • Shared bathroom
  • 10 futons
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standard shared bath
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 futon
Enter dates to see prices
Japanese Style Room With Mountain View In Annex Building(standard rate)
...
  • Mountain view
Enter dates to see prices
Japanese-Style Room
...
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hakuba Onsen Ryokan Shirouma-so?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Hakuba Onsen Ryokan Shirouma-so?

A stay at Hakuba Onsen Ryokan Shirouma-so also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Hakuba Onsen Ryokan Shirouma-so has a car park right on site for maximum convenience. Parking is free for guests.

What are my dining options at Hakuba Onsen Ryokan Shirouma-so?

Hakuba Onsen Ryokan Shirouma-so features an on-site restaurant for your dining convenience.

What is the smoking policy at Hakuba Onsen Ryokan Shirouma-so?

Hakuba Onsen Ryokan Shirouma-so does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hakuba Onsen Ryokan Shirouma-so?

Hakuba Happo Bus Terminal is the closest train, metro, or bus station, about 190 m away from Hakuba Onsen Ryokan Shirouma-so.

What restaurants are nearby Hakuba Onsen Ryokan Shirouma-so?

Hakuba Onsen Ryokan Shirouma-so is located in Hakuba, famous for good restaurants such as Zen soba shop, Riki and koubo-nikki.

What are popular attractions near Hakuba Onsen Ryokan Shirouma-so?

Guests at Hakuba Onsen Ryokan Shirouma-so can easily visit Hakuba Happo Onsen (Hot Spring), Hakuba Ski Jumping Stadium and Mimizuku Onsen located in the Hakuba area.

What popular natural sightseeing spots are close to Hakuba Onsen Ryokan Shirouma-so?

Hakuba Onsen Ryokan Shirouma-so is located in the Hakuba area, which is famous for natural sightseeing destinations such as Happoone Shizen Kenkyu Road, Hakuba Lion Adventure and Nakiyama 2.

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Explore the neighborhood

What people love about Hakuba Onsen Ryokan Shirouma-so

  • 9.2

    Exceptional
    Cleanliness

    "The room and the onsen are also clean and comfortable."

    TIFFANY

    |

    March 13, 2020

  • 10

    Exceptional
    Spaciousness

    "The entire space is sparkling clean , rooms are spacious , close to Happo-One and bus statin , a very lovely time spent here"

    Ryan

    |

    December 21, 2019

  • 9.2

    Exceptional
    Staff 

    "Warm Welcome by the Owner, easy communicate in English."

    Elly

    |

    October 15, 2019

Property ranking|Compared to 509 Hakuba properties
See all rankings
Room comfort score
9/10
Service score
9.6/10
Cleanliness score
9.5/10
Location score
9.2/10
Better than
99
%
of Hakuba properties
Better than
98
%
of Hakuba properties
Better than
97
%
of Hakuba properties
Better than
96
%
of Hakuba properties
Overall rating:

9.3

Exceptional
152 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.2
Read all reviews >
More about Hakuba Onsen Ryokan Shirouma-so

More about Hakuba Onsen Ryokan Shirouma-so

Hakuba Onsen Ryokan Shirouma-so

Hakuba Onsen Ryokan Shirouma-so provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides shuttle services to help you find what you want in Hakuba. Parking is available and free, provided by the ryokan for guests with their own transportation.
While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the ryokan's ticket service. The ryokan's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The ryokan provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides bathrobes in some select rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Ryokan's host of recreational offerings ensures you have plenty to do during your stay. The ryokan's host of recreational offerings ensures you have plenty to do during your stay. Ski every day of your trip with an easy access to on-site ski slopes. Pamper and indulge yourself with a visit to the massage and hot tub. Hot days can be cool fun with water activities like the fishing.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Reasons to stay here

Past guests rate facilities here higher than 97% of the city's accommodation.
This ryokan's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

5 mentions

Food & Dining

4 mentions

Internet

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Hot tub
  • Massage
  • Skiing
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Kitchen
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Family room

Access

  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Desk
  • Fan
  • Free bottled water
  • In-room safe box
  • Internet access – wireless
  • Non-smoking
  • Shared bathroom
  • TV
Location
5004 Happo, Hakuba-mura, Kitaazumi-gun, Hakuba, Hakuba, Japan, 399-9301
Exceptional
Location

9.2

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Free Pick Up Service
    Please kindly be informed that the property provides free pick-up service from "JR Hakuba Station" and "Hakuba-Happo Bus Stop" from AM08:00 to PM10:00.
    All guests are required to request by calling. The property's telephone number was printed on hotel voucher.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until10:00
  • Reception open until22:30

Getting around

  • Distance from city center0 Km

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 18
  • Room voltage100
  • Year property opened1983
  • Most recent renovation1997

Parking

  • Daily parking fee0 JPY

Reviews of Hakuba Onsen Ryokan Shirouma-so from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location9.2
Room comfort and quality9.0
Service9.6
Value for money8.9
High score for Hakuba
Rating
9+ Exceptional (40)
8-9 Excellent (18)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (16)
Jun - Aug (3)
Sep - Nov (7)
Dec - Feb (36)
All guests (98)
All room types
All languages

Show reviews that mention 

Showing 62 verified guest comments
1234
10.0
Exceptional
Ryan from Philippines
Solo traveler
standard shared bath
Stayed 4 nights in December 2019

Exceptional !”

I love this place so much even left a separate review on Google , The owner are so nice and attentive , every morning they prepare you a feast of breakfast . the entire space is sparkling clean , rooms are spacious , close to Happo-One and bus statin , a very lovely time spent here

Reviewed December 21, 2019

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9.2
Exceptional
TIFFANY from Malaysia
Group
Family Shared Bathroom
Stayed 5 nights in March 2020

Very clean and helpful staff ”

We went there for snowboarding. Shirouma so is located right next to Happo One and is within 10 mins drive away from Goryu and 47. The staff there were incredibly helpful, providing us suggestions of places to go and what to do nearby. The room and the onsen are also clean and comfortable. Would definitely suggest this place if anyone is going to Hakuba.

Reviewed March 13, 2020

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9.6
Exceptional
Tim from Australia
Couple
standard shared bath
Stayed 2 nights in April 2019

Lovely traditional Japanese hotel with Onsen ”

We had a wonderful stay at this traditional hotel. Staff were super friendly and very helpful. Onsen was amazing. Highly recommend. Will stay again

Reviewed April 22, 2019

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9.2
Exceptional
Elly from Hong Kong SAR, China
Couple
Standard Share Bathroom
Stayed 3 nights in March 2019

Great Experience”

Warm Welcome by the Owner, easy communicate in English. The owner was very friendly in making food recommendation and willing to drop us to the ski school when we figured out that we have missed the morning bus.

Reviewed October 15, 2019

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8.7
Excellent
Kathy from United States
Solo traveler
Standard Share Bathroom
Stayed 6 nights in February 2013

Traditional Japanese Experience”

Friendly staff, 'private onsen, great view

On my recent ski trip to Hakuba I had the misfortune to catch the flu and became very ill. The people at the Shirouma-So took care of me including taking me to the doctor and pharmacy and bringing me food to my room. This was beyond my expectation for a hotel. The onsen, although open to public use, was very private. The hotel is located within walking distance of both the Hirayama lift and the Gondola, but there is also a shuttle bus. There are shoe lockers at the lift and the gondola. You can rent skiis on line but might actually be able to get a better price on the ground as there are lots of choices and you can bargain. For ski gear, recommend The Boarding Company near the train station. The prices are more reasonable than the shops near the slopes.

Reviewed February 18, 2013

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9.7
Exceptional
Nick from Singapore
Group
Standard Share Bathroom
Stayed 2 nights in October 2012

Lovely well equipped Ryokan in Hakuba!”

Onsen, great hospitality, great food, great scenery!

The manager of the Ryokan was very warm and helpful. Most importantly, he could speak English pretty well hence for non japanese speaking tourists like myself, it was a breeze in communication. The Hakuba area is a very quiet and serene. The ryokan feels very luxurious and well maintained and the room facilities are quite complete. The ryokan also has an onsen (indoor) which is open daily in 2 different timings. Easy access!

Reviewed November 05, 2012

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9.0
Exceptional
Sing from Australia
Solo traveler
standard shared bath
Stayed 14 nights in February 2013

Love Love Love this hotel!”

Attentive staff, nice in-house hot spring, nice rooms

I had stayed in this hotel for 14 nights. And I had one of the best trip in my life in Hakuba. Not only overwhelmed by the superb snow but also by stay in this hotel. I love how it's family owned and it creates an intimate atmosphere. I love how the manager's mum, who's a chef comes out from the kitchen every morning to greet you. Not only that, there werer different breakfast available on different day of the week. So you won't get bored of their food. The hot spring- although it's a bit small compare to the other hot springs I've been to, it's one of the best because it's all natural. My skin feel really soft after my stay there. I love the fact that the free shuttle bus stop is only metres away from the hotel. So I don't have to carry my heavy skiis to walk miles to the snow.Love manager, had been so helpful to contact the ski field for me when I told him I lost my phone & ski goggles. Overall, it was an awesome experience and I'll definitely go back and stay with them!

Reviewed March 15, 2013

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8.7
Excellent
Philippe from France
Couple
Stayed 4 nights in September 2014

Neat mountain hideout”

simple pleasant decoration, food, staff attitude

in the heart of hakuba onsen area with a car park in front of the building. Very quite at night (this was not the winter season yet though) Nicely renovated house with a simple warm tones Japanese decoration The rooms are very simple and very clean The food for both breakfast and dinner ( optional) is good There is an expresso machine for your morning coffee The staff is diligent and un-intrusive Overall a very pleasant peaceful place for your hiking, fishing, skying base camp

Reviewed October 06, 2014

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8.4
Excellent
Elizabeth from Vietnam
Couple
Standard Share Bathroom
Stayed 2 nights in January 2017

Cultural immersion while skiing”

We really enjoyed staying at Shirouma-so and experiencing our first onsen and ryokan. Toshi and his staff are kind and patient despite having a busy ryokan.

Reviewed February 03, 2017

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9.3
Exceptional
Lia from Australia
Couple
Standard Share Bathroom
Stayed 3 nights in January 2014

Great hotel in the Japanese alps ”

The food is wonderful, staff are friendly and the rooms have a traditional feel.

We thoroughly enjoyed our stay at this hotel and would recommend it to others who are heading to hakuba for skiing. The ros are spacious, it has a nice onsen and the food was some of the best we had in our three weeks in japan. The staff are very friendly and accommodating, for instance it was no problem at all that I was a vegetarian and they easily catered for me in the complimentary Japanese breakfast.

Reviewed January 13, 2014

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10.0
Exceptional
Alexander from Australia
Family with teens
standard shared bath
Stayed 4 nights in January 2014

Great experience in an authentic family run Onsen”

The owners, the onsen, the food

Great, loved it - would go back for sure. The family runnig it are perfect hosts, so gracious. The natural onsen is a real treat and a bonus to have it in-house. The food was fantastic and the location to the ski fields was great. The village in which the Onsen Ryokan is situated is gorgeous.

Reviewed January 29, 2014

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9.6
Exceptional
Hong from Australia
Couple
Japanese-Style Twin Room with Shared Bathroom, Private Toilet and Mountain View
Stayed 3 nights in March 2018

The best meal in Japan”

My husband and I cannot talk highly enough of this Ryokan, particularly the cuisine served here. The ryokan is family operated and for dinner/breakfast the owner's mother would prepare the meal and come out to greet guest. I don't know what it is, the snow, the ambiance but my husband and I both agree that the meals at the ryokan were the best we had in Japan (we travelled to Toyko, Kyoto, Osaka - had omakase, etc). The stay itself was exceptional, we had a lovely view of the mountains where you can see skiers slide down and any snow coming down. Great location in the town. Back to food...we also took our friends to the ryokan who also agreed it was the best meal they've had in Japan. Do yourself a favour, come here to experience the real Japan - enjoy the snow, refuel your body with the most delicious meal, rejuvenate sore muscles in the hot spring and experience a traditional Japanese stay.

Reviewed December 28, 2018

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9.0
Exceptional
Michael from Australia
Group
standard shared bath
Stayed 5 nights in January 2014

Pefect for a Japanese snow holiday!”

Location, Staff, Onsen

The staff at this Ryokan were brilliant, from picking us up from the station, to driving us to the local Sushi restaurant. They were helpful where ever they could be. Daily breakfast was a traditional Japenese meal. Location is perfect, a short walk from the base lifts on the mountain and walking distance from bars, restaurants and onsens. The in house Onsen was great for a soak after a day on the mountain.

Reviewed February 03, 2014

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9.3
Exceptional
Alvin from Singapore
Couple
Standard Share Bathroom
Stayed 2 nights in March 2013

Great place to stay”

Food, Easy access, Near to the ski resort

Hakuba Onsen has a great hot spring onsen suitable for couples. Attentive and friendly staff. Guided us to the skiing resort and provided reccommendation for us.

Reviewed July 07, 2013

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10.0
Exceptional
Yujin from Hong Kong SAR, China
Couple
Family Shared Bathroom
Stayed 2 nights in January 2018

Amazing ryokan - we will definitely stay again!!!”

Lovely ryokan with amazing staff!! We will stay again for sure, and we can't wait to go back to Hakuba in the near future just so we can stay here again!!!!

Reviewed January 16, 2018

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10.0
Exceptional
Li from Singapore
Couple
Japanese-Style Family Room with Shared Bathroom, Private Toilet and Mountain View
Stayed 1 night in February 2017

Superb!”

Location was excellent - a hop away from the Hakuba-Happo Bus Terminal, and a short walk to one of the ski slopes. Service was excellent, the staff were all incredibly polite and helpful, attention to detail was great! Dinner & Breakfast was great too! We absolutely loved our stay!

Reviewed February 28, 2017

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9.6
Exceptional
Ho from Hong Kong SAR, China
Solo traveler
Standard Share Bathroom
Stayed 2 nights in March 2018

Wonderful Experience !”

I am so glad I choose this place for my first ever ski trip back in Feb. The family that run this place was very helpful and showed me where to rent my gears nearby, etc. Location is perfect, close to bus terminal but away from the noise. The best part is you don't have to leave the premise for onsen, your muscles will thank you for that after a day of fun on the slopes. Thank you so much for making my trip a truly memorable one!

Reviewed October 09, 2018

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10.0
Exceptional
Ioana from United States
Couple
standard shared bath
Stayed 1 night in April 2018

One night stay for a ski day”

We stayed over night to get in an early ski day the next morning. The staff is excellent, and the business is family owned. The owner offer us a ride to the ski rental, made sure we are able to use the onsen after our ski day, and provided very helpful advice. The accommodation conditions were high quality. The breakfast, included in the price, was healthy and tasty.

Reviewed June 13, 2018

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10.0
Exceptional
Thomas from Thailand
Solo traveler
standard shared bath
Stayed 1 night in February 2018

Thomas”

Great welcome, facilities were very clean and convenient. Of course traditional facilities! So tatami room and futon bed. Food was especially good and fresh. Onsen really nice as well. Would definitely come back! Thank you!

Reviewed February 23, 2018

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8.3
Excellent
Ka from Hong Kong SAR, China
Family with young children
Standard Share Bathroom
Stayed 4 nights in January 2012

Very helpful and friendly staff, excellent service”

Onsen nice, rooms nice and large, service great

Location: good, ~5-10min walk to the nearest lift isn't bad. for those who likes close to ski-slope then this isn't your choice Rooms: good size, clean and comfortable, upper floor (3rd) good view of the mountains Onsen: public onsen is good, though we have been to nicer ones Service: can't praise their service enough, they are very helpful and friendly! Cons: we understand this isn't uncommon but we still found it a little bit inconvenient to have no private shower facilities attached to the room

Reviewed January 25, 2012

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1234
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