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Exterior view, Hakuba Resort Hotel La Neige Higashikan in Hakuba
Hakuba Resort Hotel La Neige Higashikan
a large building with a clock on the front of it, Hakuba Resort Hotel La Neige Higashikan in Hakuba
a living room filled with furniture and a window, Hakuba Resort Hotel La Neige Higashikan in Hakuba
Lobby, Hakuba Resort Hotel La Neige Higashikan in Hakuba
a table with two chairs and a table cloth, Hakuba Resort Hotel La Neige Higashikan in Hakuba
a living room filled with furniture and a window, Hakuba Resort Hotel La Neige Higashikan in Hakuba

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9.2

Exceptional

194 reviews

194 reviews

See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Sakka 2 320 m
Sakka Kitaone Quad 330 m
Sakka 3 340 m
Magic Carpet 420 m
Kokusai 1 510 m
Shirakaba 2 860 m
Shirakaba 1 950 m
Hakuba Happo One Ski Resort 990 m
Central Pair Lift 1.0 km
Gondola Adam 1.1 km

Hakuba Resort Hotel La Neige Higashikan

Happo-wadanonomori, Hakuba, Kitaazumi-gun, Hakuba, Hakuba, Japan, 399-9301 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Hot tub

Tennis court

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Hakuba every 21 minutes on Agoda.com
Value for money8.8
Location rating9.0

Rooms available at Hakuba Resort Hotel La Neige Higashikan

Excellent
Room comfort & quality

8.8

Deluxe Double Room
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 sofa bed and 1 double bed
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Corner Deluxe
...
  • Room size: 50 m²/538 ft²
  • Nature view
  • 2 single beds or 1 double b...
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Junior Suite for 4 people
...
  • Room size: 57 m²/614 ft²
  • Nature view
  • 2 single beds and 2 sofa be...
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Cottage
...
  • Room size: 69 m²/743 ft²
  • Nature view
  • 2 single beds
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Cottage
...
  • Room size: 69 m²/743 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
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Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Junior Suite
...
  • Room size: 57 m²/614 ft²
  • Nature view
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Junior Suite
...
  • Room size: 57 m²/614 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Spa Bath
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Corner Deluxe
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hakuba Resort Hotel La Neige Higashikan?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hakuba Resort Hotel La Neige Higashikan?

Hakuba Resort Hotel La Neige Higashikan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Hakuba Resort Hotel La Neige Higashikan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hakuba Resort Hotel La Neige Higashikan has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Hakuba with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Hakuba Resort Hotel La Neige Higashikan?

Hakuba Resort Hotel La Neige Higashikan features an on-site restaurant for your dining convenience.

What is the smoking policy at Hakuba Resort Hotel La Neige Higashikan?

Hakuba Resort Hotel La Neige Higashikan does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hakuba Resort Hotel La Neige Higashikan?

The closest train, metro, or bus station to Hakuba Resort Hotel La Neige Higashikan is Hakuba Happo Bus Terminal, 1.4 km away.

What restaurants are nearby Hakuba Resort Hotel La Neige Higashikan?

Restaurants including Hotel La Neige Higashi-kan, City Baker and Zen soba shop are popular in Hakuba Resort Hotel La Neige Higashikan’s neighborhood which is known as Hakuba.

What are popular attractions near Hakuba Resort Hotel La Neige Higashikan?

Hakuba Resort Hotel La Neige Higashikan’s location in the Hakuba neighborhood makes it close to famous attractions including Hakuba Happo Onsen Obinata no yu, Hakuba Happo Onsen (Hot Spring) and Hakuba Ski Jumping Stadium.

What popular natural sightseeing spots are close to Hakuba Resort Hotel La Neige Higashikan?

Hakuba Resort Hotel La Neige Higashikan’s nearby natural sights include Sakka 2, Sakka Kitaone Quad and Sakka 3 located in the same Hakuba area.

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Explore the neighborhood

What people love about Hakuba Resort Hotel La Neige Higashikan

  • 9.2

    Exceptional
    Spaciousness

    "Rooms were cozy and big with jacuzzi ( we were upgraded to deluxe ) Will definitely recommend to whoever intending to visit hakuba."

    Linda

    |

    March 22, 2020

  • 9.6

    Exceptional

    "Service was top notched."

    Anh

    |

    January 17, 2023

  • 10

    Exceptional

    "I and a friend stayed here for our ski trip, and we had a great experience."

    Si

    |

    January 15, 2023

Property ranking|Compared to 532 Hakuba properties
See all rankings
Cleanliness score
9.7/10
Service score
9.5/10
Room comfort score
8.8/10
Location score
9/10
Better than
99
%
of Hakuba properties
Better than
98
%
of Hakuba properties
Better than
98
%
of Hakuba properties
Better than
95
%
of Hakuba properties
Overall rating:

9.2

Exceptional
194 reviews
Cleanliness
9.7
Facilities
8.6
Location
9.0
Read all reviews >
More about Hakuba Resort Hotel La Neige Higashikan

More about Hakuba Resort Hotel La Neige Higashikan

Hakuba Resort Hotel La Neige Higashikan

All offerings provided by Hakuba Resort Hotel La Neige Higashikan help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hakuba is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hakuba Resort Hotel La Neige Higashikan. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Hakuba Resort Hotel La Neige Higashikan. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Hakuba Resort Hotel La Neige Higashikan are available with design features like a balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Hakuba Resort Hotel La Neige Higashikan. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes, ski equipment rentals and ski lessons can easily be accessed. A relaxing end to every day is possible with a visit to the massage, hot tub and salon. Beat the hot weather with cooling water activities like fishing.
Enjoy some water sports with boats and canoes provided by Hakuba Resort Hotel La Neige Higashikan. Available in-house recreation activities include horse riding. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court and hiking trails. Family time on relaxed evenings is easy with the hotel's library, games room and shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
Guests who stayed here found it to be neat and tidy, scoring it above 99% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Hakuba.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Canoeing
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • Skiing
  • Ski lessons
  • Tennis court
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals

Food and dining

Breakfast options
  • American
Restaurants on site
Restaurant
  • Cuisine: French
  • Menu: Buffet

Location

Happo-wadanonomori, Hakuba, Kitaazumi-gun, Hakuba, Hakuba, Japan, 399-9301
Excellent
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children under 1 years old stay for free if using existing bedding.
  • Children 1 – 5 years old will be charged JPY 2,500 when using existing bedding.
  • Children 6 years and over are considered as adults.
  • Extra fees as mentioned will be collected at the property.
  • The property does not accept credit cards. All miscellaneous charges must be settled by cash.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 25
  • Room voltage100
  • Year property opened1990
  • Most recent renovation2013
Parking
  • Daily parking fee0 JPY

Reviews of Hakuba Resort Hotel La Neige Higashikan from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.7
Facilities8.6
Location9.0
Room comfort and quality8.8
Service9.5
Value for money8.8
High score for Hakuba
Rating
9+ Exceptional (25)
8-9 Excellent (4)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (8)
Jun - Aug (5)
Sep - Nov (2)
Dec - Feb (20)
All guests (49)
All room types
All languages

Show reviews that mention 

Showing 35 verified guest comments
12
10.0
Exceptional
Emmanuelle from France
Couple
Stayed 6 nights in March 2016

A perfect stay ! Just heaven !”

Amazing service, kind and helpful staff. Lovely room, beautiful surroundings (in the woods), quiet place, beautifully furnished and decorated Franck Lloyd Wright Art Deco style. We had a lovely room, very quiet and confortable, with a terrace on the woods. Breakfast is delicious, in a lovely dinning-room, tables are well seperated one from another so you have privacy. There's a buffet and also warm dishes to order. Waiters are very kind but also discreet, it's a perfect service. All staff is very thoughtful, from front desk to drivers to waitresses to house-keepers, etc. They bring you your skis in the morning and drive you to the slopes (though it's very near, just behind the hotel 5 mn walk), and they take care of your skis and shoes again in the evening when you come back : we had nothing to do, just let ourselves being pampered and it's so pleasant ! It's a very relaxing holiday, it's great ! Hotel is a little far from the village center, but there are several slopes sites and you can choose any of them with the ski-lift pass, the best slopes are close to the hotel, and there are several other restaurants around the hotel and going to the slopes site. The front desk can make any reservation for you to any restaurant in Hakuba. There are two restaurants in the hotel : a grill-bar and a more fancy restaurant which is great : the chef is a perfect cook ! We had a special dinner for our anniversary and it was delicious. There also a lovely small shop in the hotel near the front desk. What else can I say ? This hotel offers a perfect service, always thoughtful, never bothering, we had the best vacation in a hotel ever.

Reviewed March 17, 2016

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10.0
Exceptional
Nicole from Australia
Couple
Standard Double Room
Stayed 4 nights in February 2018

5 star perfection ”

La Neige has top reviews for a reason. From the moment you enter the property the staff go out of there way to help and assist. The rooms are absolutely luxurious. You pay for what you get, very indulgent but worth it. I would recommend the half board dinner option. The dinner option is 85,000 yen per person but far cheaper if you package it in with your room. Fine fine dining every mouthful amazing and much much more than starter/main/dessert. The staff are very very attentive and go out of their way to make your trip memorable. Thank you and we will return

Reviewed March 02, 2018

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9.7
Exceptional
Jacqueline from Australia
Group
Stayed 3 nights in February 2015

Fantastic hotel! ”

Location, staff, comfort

I stayed at the hotel for a long weekend of skiing and I couldn't ask for more. I was picked up by the hotel from Happo bus terminal and driven the short distance to the hotel. The welcome was friendly and helpful and the complimentary tea and cookies on arrival was a nice touch. Check-in took place in the beautiful lounge area in front of the fireplace which was just lovely. The hotel room was spacious and comfortable and had all the basic requirements. The facilities at the hotel are excellent and they drop you off right at the ski lifts which are very close to the hotel (you can walk there if you want but why would you when the hotel staff will drop you off and pick you up!). After returning from a day of skiing, the staff are there to meet you at the door to put away your skis and boots for you in the drying room. Once back in your comfortable shoes, the lobby lounge awaits with a roaring fire and complimentary snacks and refreshments, including marshmallows for toasting in the fire! I ate at the French restaurant on site twice and the food was sensational ( but not inexpensive, however for the quality of the food it was worth it). The breakfast selection in the morning was great and included a choice of hot cooked breakfast and the usual buffet of cereals, fruit and yoghurt. What really made the trip great though was the staff. They are so friendly and helpful. I will definitely stay here again when next in Hakuba.

Reviewed February 10, 2015

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10.0
Exceptional
Juerg from Singapore
Solo traveler
Stayed 6 nights in March 2015

Simply the best service I've ever received!!!”

Staff performance, Hotel service, Room comfort

This was one of the very BEST hotel stays I've ever had. Spend one week in this fantastic Hotel for ski vacation. The staff is simply MAGNIFICENT!. Very attentive, helpful, friendly etc etc. Very clean and beautiful decorated hotel with THE PERFECT SERVICE! When ever I will go back to Hakuba, this is the only place I will stay again. Dear LaNeige team, you are wonderful people who know exactly how to make ones vacation the BEST one! Thank you so much.

Reviewed March 08, 2015

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8.8
Excellent
Rachel from Australia
Family with young children
Standard Twin Room
Stayed 8 nights in January 2018

A wonderful experience and the friendliest, most helpful staff”

I stayed here with my young son and cannot recommend this place highly enough. While it was on the costly side for us, this was all forgotten once we arrived. The staff are exceptional - friendly yet professional, generous, kind, homely and so very, very helpful and fun. By the time we left I felt like we were family!! Thank you to the La Neige team for making our experience truly exceptional.

Reviewed January 27, 2018

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10.0
Exceptional
Vincent from France
Couple
Stayed 2 nights in January 2017

Amazing stay in winter wonderland ”

We had the most amazing stay at La Neige. The staff was wonderful, extremely caring and the room and resort were fantastic.

Reviewed January 20, 2017

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9.2
Exceptional
Linda from Singapore
Group
Standard Double Room
Stayed 5 nights in March 2020

2nd visit and this time with friends ”

Everything was perfect. Ski valet was great. Staffs were very attentive as always. Even my friends were impressed by their service. Rooms were cozy and big with jacuzzi ( we were upgraded to deluxe ) Will definitely recommend to whoever intending to visit hakuba. Will be back for sure !

Reviewed March 22, 2020

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9.7
Exceptional
Joshua from United States
Solo traveler
Stayed 3 nights in March 2015

Excellent Winter Stay”

Concierge Service, Room Quality, Personal Attention

Excellent hotel that catered to your needs. Personalized stay from start to finish. Picks you up and drops you off at the various bus stations required to get to the various ski resorts in the area, or direct drop off at Happo-One. Will collect your ski gear at the lobby and have a dedicated drying room. Staff very knowledgeable about the ski resorts and local area. They took care of my various needs. Even brought me breakfast before my bus left for Nagano early morning. Would definitely stay again.

Reviewed March 25, 2015

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10.0
Exceptional
Tirdsak from Thailand
Couple
Stayed 2 nights in December 2015

Amazing staff amazing stay!”

Most Incredibly friendly and helpful staff you'll find anywhere

One of the best stay I've had my entire years of traveling, and I've traveled quite a lot! Forget about the rate and go for it! It'll definitely be worth the cost. I know hotel staff are trained to maje the guests feel welcome, but these incredibke people at Hotel La Niege go further to make you feel at home you never know you want. Best of all they sound sincere and not "trained" at all. So and Taka are the best! Breakfast and dinner I have all are amazing! Baked mushroom is my most favorite for breakfast, their breads are mouthwateringly good too. Location a bit out of center but you get the gorgeous view and if you don't drive there's a shuttle van readying to drive you around town. It can't get any better than this, trust me.

Reviewed December 10, 2015

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9.2
Exceptional
Grace from Singapore
Family with teens
Standard Twin Room
Stayed 4 nights in December 2017

Enjoyed our stay immensely - impressed w the staff - every request is looked into n attended to. ”

We let the staff make all the arrangements for our ski, snowmobile lessons as well as the snow monkey tour. Excellent recommendations all the way. A lot of nice touches like giving us a warm welcome when we arrived w a nice tea n getting our footwear ready when we return to hotel n the complimentary shuttle to n from train station. Very attentive service indeed! Food wise - nice food at the main dining area - a little pricey though but nice ambience, service n food. Chef willing to accommodate all our requests n their bread is out of this world - each piece is baked only upon request so be prepared to wait. Grill bar was of average quality though. Breakfast is fine - crepe n Japanese porridge were really good. But pancakes were so so - not fluffy enough like the ones we tried in Tokyo. In summary, not a cheap stay but like to feel pampered during a holiday then this hotel is the right choice indeed! We hv thoroughly enjoyed our stay.

Reviewed December 20, 2017

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9.7
Exceptional
Florence from Switzerland
Solo traveler
Stayed 1 night in February 2015

Ski holiday ”

A great service, friendly staff, beautiful hotel

This is a great hotel for excellent ski holidays for couples or families with grown up kids. Each of the staff gave an extraordinary & warm service. We felt being part of a big family. All over the years I have never experienced such a great service. Staff were extremely friendly und let us feel like home. The hotel was 5 minutes walk to ski lifts but the hoteldriver brought us there. Ski shop was across the road and a nice pub and different restaurants just within walking distance. Also the own restaurant was excellent. I will definitely come back.

Reviewed March 07, 2015

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9.6
Exceptional
Ming from Hong Kong SAR, China
Couple
Deluxe Double Room
Stayed 5 nights in August 2017

A very friendly hotel ”

In summer time, there is a bus stop nearby ( 5-10 minutes walk) connecting between various lift stations and the city centre. And within 5 minutes walk, there is a lift station taking you up to 1200 m. The staffs are very friendly and the food are very good.

Reviewed August 15, 2017

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10.0
Exceptional
Tao from China
Family with young children
Standard Twin Room
Stayed 5 nights in February 2018

wonderful experience”

On the last day, our vans trapped in the snow. The staffs did everything to help us to pull out van out. The staffs there are very professional and nice.

Reviewed February 09, 2018

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9.2
Exceptional
Tirdsak from Thailand
Couple
Stayed 3 nights in July 2016

Our second time here”

Not disappointed, great stay as ever. Most helpful and friendliest staff you'll ever meet. We are coming back next October for the 3rd time.

Reviewed November 16, 2016

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8.0
Excellent
Qi from United Kingdom
Family with young children
Stayed 1 night in December 2015

Pleasant hotel”

Loung free greeting food and tea , pick up service

Pleasant . Very warm welcoming lounge . Room is good stabdard.

Reviewed January 05, 2016

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9.2
Exceptional
Reimi from Hong Kong SAR, China
Family with teens
Standard Double Room
Stayed 3 nights in December 2017

Exceptional”

Personal attention and service outstanding.

Reviewed December 27, 2017

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8.0
Excellent
Oliver from United Kingdom
Family with young children
Cottage
Stayed 3 nights in February 2016

A very peaceful stay”

This is a beautiful property and well maintained. There is however nothing to do apart from skying.

Reviewed November 16, 2016

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8.3
Excellent
yoty from Indonesia
Family with young children
Stayed 1 night in December 2015

Lovely”

Excellent scenery, lovely cabin, detailed and thorough service

Unforgettable, definetely returning.

Reviewed January 06, 2016

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9.7
Exceptional
Dominik from Switzerland
Group
Stayed 3 nights in February 2015

Service beyond”

Customer focused, the fireplace, friendliness

Unmatch service

Reviewed March 07, 2015

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8.0
Excellent
LEE from Indonesia
Family with young children
Stayed 4 nights in March 2016

good but too expensive ”

good but too expensive

Reviewed December 19, 2016

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12
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