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Exterior view, Hakuba Tokyu Hotel in Hakuba
Hakuba Tokyu Hotel
a snow covered ski slope with a mountain range, Hakuba Tokyu Hotel in Hakuba
a living room filled with lots of furniture, Hakuba Tokyu Hotel in Hakuba
Lobby, Hakuba Tokyu Hotel in Hakuba
Interior view, Hakuba Tokyu Hotel in Hakuba
Interior view, Hakuba Tokyu Hotel in Hakuba

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8.7

Excellent

343 reviews

343 reviews

See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Kokusai 1 440 m
Shirakaba 1 470 m
Happoone Shizen Kenkyu Road 520 m
Gondola Adam 530 m
Shirakaba 2 600 m
Sakka 2 620 m
Hakuba Happo One Ski Resort 650 m
Nakiyama 2 770 m
Hakuba Happo Bus Terminal 780 m
Central Pair Lift 790 m

Hakuba Tokyu Hotel

4688 Ooaza Hokujou, Hakuba-mura, Kita-azumi-gun, Hakuba, Hakuba, Japan - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

790 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Spa

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hakuba every 21 minutes on Agoda.com
Value for money8.1
Location rating8.4

Rooms available at Hakuba Tokyu Hotel

Very good
Room comfort & quality

8

Standard Twin Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Separate shower/bathtub
  • 2 single beds
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Standard Twin Room for 2 People with Balcony
...
  • Room size: 34 m²/366 ft²
  • Nature view
  • 2 semi double beds
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Deluxe Twin Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 single beds
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Deluxe Twin Room for 2 People - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Nature view
  • 2 semi double beds
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Economy Twin Room for 1 Person - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 semi double beds
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Standard Twin Room for 3 People with Balcony
...
  • Room size: 34 m²/366 ft²
  • Nature view
  • 2 semi double beds
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Economy Twin Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Standard Twin Room for 1 Person with Balcony
...
  • Room size: 34 m²/366 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room for 1 Person - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room for 3 People - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Nature view
  • 1 single bed and 2 semi dou...
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Frequently asked questions

What time is check-in and check-out at Hakuba Tokyu Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hakuba Tokyu Hotel?

For those who wish to drive their own cars, Hakuba Tokyu Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hakuba with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hakuba Tokyu Hotel?

Wake up to a great buffet breakfast at Hakuba Tokyu Hotel. Adults can enjoy breakfast offered with an additional charge of 2783 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hakuba Tokyu Hotel?

Hakuba Tokyu Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Hakuba Tokyu Hotel?

Hakuba Tokyu Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hakuba Tokyu Hotel?

Hakuba Happo Bus Terminal is the closest train, metro, or bus station, about 780 m away from Hakuba Tokyu Hotel.

What restaurants are nearby Hakuba Tokyu Hotel?

Hakuba Tokyu Hotel is located in Hakuba, famous for good restaurants such as Hotel La Neige Higashi-kan, Zen soba shop and Riki.

What are popular attractions near Hakuba Tokyu Hotel?

Guests at Hakuba Tokyu Hotel can easily visit Hakuba Happo Onsen (Hot Spring), Hakuba Ski Jumping Stadium and Mimizuku Onsen located in the Hakuba area.

What popular natural sightseeing spots are close to Hakuba Tokyu Hotel?

Hakuba Tokyu Hotel is located in the Hakuba area, which is famous for natural sightseeing destinations such as Kokusai 1, Shirakaba 1 and Happoone Shizen Kenkyu Road.

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Explore the neighborhood

What people love about Hakuba Tokyu Hotel

  • 10

    Exceptional
    Staff 

    "Clean room, comfortable bed, friendly staff, van rides to slopes and great restaurant for eating."

    Rafael

    |

    January 14, 2023

  • 7.2

    Very good
    Location

    "Its location, scenic locale and the property ambience are extraordinary."

    vineet

    |

    December 31, 2022

  • 10

    Exceptional
    Breakfast

    "Breakfast was really good , receptionists were really really helpful"

    Eunice

    |

    December 28, 2022

Property ranking|Compared to 532 Hakuba properties
See all rankings
Cheapest price score
Cleanliness score
9/10
Room comfort score
8/10
Service score
8.8/10
Better than
97
%
of Hakuba properties
Better than
95
%
of Hakuba properties
Better than
95
%
of Hakuba properties
Better than
91
%
of Hakuba properties
Overall rating:

8.7

Excellent
343 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.4
Read all reviews >
More about Hakuba Tokyu Hotel

More about Hakuba Tokyu Hotel

Hakuba Tokyu Hotel

Take advantage of a wealth of unrivaled services and amenities at Hakuba Tokyu Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Hakuba can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat offered at Hakuba Tokyu Hotel. The hotel's daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hakuba Tokyu Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hakuba Tokyu Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Hakuba Tokyu Hotel. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes and ski equipment rentals provided. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. Stay wet and wild with fun family water activities like non-motorized water sports.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and hiking trails. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 96% of other accommodations in the city.
This hotel's facilities score higher than 95% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 94% of other options in the city.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

2 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Skiing
  • Spa
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
フレンチレストラン「シャモニー」
  • Cuisine: European, French
  • Menu: Buffet, A-la-carte
日本料理「万葉」
  • Cuisine: Japanese
  • Menu: Buffet
ラウンジバー「ロッジ」
  • No additional information available

Location

4688 Ooaza Hokujou, Hakuba-mura, Kita-azumi-gun, Hakuba, Hakuba, Japan
Excellent
Location

8.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 4 years old will be charged JPY 653 for breakfast when using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2783 JPY
  • Daily Internet/Wi-Fi fee0 YEN
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 102
  • Room voltage200

Reviews of Hakuba Tokyu Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.6
Location8.4
Room comfort and quality8.0
Service8.7
Value for money8.1
High score for Hakuba
Rating
9+ Exceptional (20)
8-9 Excellent (7)
7-8 Very Good (5)
6-7 Good (4)
<6 Below Expectation (7)
Time of the year
Mar - May (8)
Jun - Aug (5)
Sep - Nov (6)
Dec - Feb (24)
All guests (113)
All room types
All languages

Show reviews that mention 

Showing 43 verified guest comments
123
10.0
Exceptional
Gaby from Australia
Family with young children
Standard Twin Room for 2 People with Balcony
Stayed 7 nights in January 2019

Family ski holiday”

Great hotel and fabulous location however the real difference was the staff. The entire concierge and front desk team were amazing and nothing was too much trouble. The level of service and commitment to ensuring we had a fun and relaxing holiday was at a a 6 star level.

Reviewed January 23, 2019

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10.0
Exceptional
Nola from Australia
Group
Standard Twin Room for 2 People with Balcony
Stayed 7 nights in February 2020

Worth the $$$”

This hotel has everything you need for an amazing stay in the snow. The best location, every mountain bus comes right to the door. Fantastic staff, definitely go above and beyond. could not fault this hotel.

Reviewed May 06, 2020

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10.0
Exceptional
Paul from Australia
Couple
Standard Twin Room for 2 People with Balcony
Stayed 2 nights in February 2020

Very good service”

Staff was very helpful, nice buffet breakfast each morning. Rooms were big however the showers could do with a renovation.

Reviewed February 15, 2020

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9.2
Exceptional
Ryan from Australia
Couple
Economy Twin Room - Non-Smoking
Stayed 7 nights in March 2019

Week long stay in Hakuba”

We at stayed at the Tokyu hotel in Hakuba just over a week ago. We enjoyed our stay all in all. We had the included breakfast every day, it was pretty got with a balance of western and Japanese fare. We also tried the pub did and French restaurant. The pub food was pretty good (although quite expensive). The fresh food was even more expensive and nothing to write home about. We really liked the hotel provided smartphone with free intentional calls. Also enjoyed a nice Onsen at the end of a long day of skiing. There was a locker and drying room for all your equipment. The drying room was a bit cramped. There were lots of other dining options close by and fairly frequent shuttle buses to the resorts and town. The room itself is big enough with our only real complaint being the twin bed setup which isn't ideal for couples that like to sleep together. Aside from the fairly average snow conditions (by Japanese standards), we really enjoyed our stay here.

Reviewed March 13, 2019

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10.0
Exceptional
CHOW from Malaysia
Couple
Economy Twin Room - Non-Smoking
Stayed 3 nights in January 2020

Great Hotel”

Shuttle bus, and ski locker be provide. All facilities of onsen perfect.

Reviewed January 14, 2020

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9.6
Exceptional
Ashleigh from Australia
Couple
Standard Twin Room for 2 People with Balcony
Stayed 4 nights in February 2019

Exceptional”

Loved Onsen Surprised no room service

Reviewed March 08, 2019

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8.8
Excellent
Neil from Australia
Group
Economy Twin Room - Non-Smoking
Stayed 7 nights in February 2019

Excellent”

Lovely hotel - well positioned and shuttle bus stops at the door for all ski mountains - unfortunately not ski in/out but lovely otherwise - short walk into town and nice outdoor onsen facilities

Reviewed February 26, 2019

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8.4
Excellent
Garrett from South Korea
Couple
Economy Twin Room - Non-Smoking
Stayed 2 nights in February 2019

Great (expensive) ski lodge”

Has all the extras you need to make a ski trip great. But you'll pay for them with expensive rentals, food and drinks

Reviewed February 17, 2019

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6.4
Good
Chen from Taiwan
Couple
Standard Twin Room for 2 People with Balcony
Stayed 3 nights in January 2019

Overrated hotel”

-With the price set up so high, I would expect a better room, better service. -hotel staff need to have better English +Japanese restaurant is very good: great food and nice staff +Drying room is perfect for skin vocation

Reviewed January 20, 2019

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5.2
Chan from Hong Kong SAR, China
Couple
Economy Twin Room - Non-Smoking
Stayed 2 nights in March 2019

The lady manager in the night shift rejected our request of shuttle bus service”

So far so good of the stay from 02-04 March but the lady manager on 03 March asked her staff to tell us "no service available - full booked" on 04 March 12noon but I did know they speak in Japanese that it was due to lunch hour and they lie to the customer... that make us very upset and had to re-arrange the trip unfortunately...

Reviewed March 06, 2019

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8.8
Excellent
Edmond from Australia
Group
Stayed 3 nights in February 2017

Great hotel at Hakuba”

I'd recommend this hotel to those who would like to stay near the happo one slope. The room I stayed in is clean and spacious. It also comes with a balcony with nice snow view. There is a wide variety of food choice (both Japanese and western food) for breakfast. The outdoor onsen is amazing after a day of skiing. I'd like to thank the staff for their exceptional service, very helpful in dinner reservation and even offer to drive us to town after realising we missed the night shuttle.

Reviewed February 28, 2017

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8.0
Excellent
ryan from Australia
Couple
Economy Twin Room - Non-Smoking
Stayed 10 nights in March 2018

Perfect location for a snowboarding holiday. ”

Great hotel to stay at if you are wanting to access the slopes. The restaurant at the hotel is over priced but I would certainly stay again and eat elsewhere.

Reviewed March 19, 2018

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8.8
Excellent
Janice from Singapore
Group
Stayed 3 nights in March 2018

Excellent”

We had a room that was a good size for our group of 3 Adults, the room we were allocated had views of Happo. Our package came with breakfast and dinner. There was a good spread of food for breakfast consisting of both Japanese and Western styled food items. Our Japanese dinner was excellent, although the portions looked small but there was ample courses to keep you full. The staff that worked at the restaurants and bar were attentive and very friendly.

Reviewed March 07, 2018

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8.4
Excellent
rica from Philippines
Couple
Standard Twin Room
Stayed 4 nights in December 2017

Fantastic 20th wedding anniversary holiday”

Staff were always helpful. The onsen in the hotel was the best especially after a day of skiing. . We had a beautiful view of the winter garden from our window. Wifi was strong everywhere in the property.

Reviewed January 01, 2018

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6.3
Good
Chieh from Taiwan
Couple
Stayed 1 night in February 2015

Good but old hotel”

Location, Chinese Speaking Staff, Onsen Bath

Was disappointed when the view from our balcony does not look like advertised and the out door onsen was closed due to the snow. Overall experience was decent but the hotel is old, not really worth the price we pay

Reviewed May 24, 2015

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9.3
Exceptional
Gwen from Singapore
Family with young children
Stayed 2 nights in December 2011

Rooms are a good size for families”

Very helpful hotel staff at restaurants & reception desks

Overall very good, nice onsen with full toiletries provided. Good opening onsen hours from 5am-1am almost open for 20hours good for people who want to start their day early during winter season.

Reviewed December 13, 2011

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9.2
Exceptional
Peter from Australia
Family with young children
Standard Twin Room for 2 People with Balcony
Stayed 5 nights in December 2018

Great place to stay”

Exceptional staff always willing to help. Made our stay so easy! Thanks guys!!

Reviewed December 31, 2018

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8.0
Excellent
ALICE from Hong Kong SAR, China
Group
Stayed 3 nights in February 2015

a very nice stay”

clean, comfort, valuable

everything is good except they dont have a 24 hrs convenient store around and too bad the outdoor onsen never opened at our stay.

Reviewed December 07, 2015

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6.7
Good
Budi from Indonesia
Family with young children
Stayed 5 nights in December 2015

Pleasant stay”

Onsen. Cleanliness and location

Pleasant stay

Reviewed January 13, 2016

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10.0
Exceptional
Rafael from United States
Solo traveler
Standard Twin Room with Balcony
Stayed 2 nights in January 2023

Great location and hotel.”

Went there for a snowboarding trip and this hotel had all the amenities needed. Clean room, comfortable bed, friendly staff, van rides to slopes and great restaurant for eating. Also included a store inside for snowboarding or skiing supplies that are reasonably priced. Would stay here again and would highly recommend. Only negative is that I’m an American with tattoos and using the onsen was not permitted due to my tattoos. Besides that it’s a great hotel for the area.

Reviewed January 15, 2023

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123
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