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Harper Cikarang by ASTON
Harper Cikarang by ASTON
Harper Cikarang by ASTON
Harper Cikarang by ASTON
Harper Cikarang by ASTON
Harper Cikarang by ASTON
Harper Cikarang by ASTON

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8.2

Excellent

931 reviews

931 reviews

Housekeeping14
Breakfast3
Food & Dining1
See map

8.1

Excellent

Location rating score

Excellent location - 2.31 kilometers from city center
Parking
FREE
Nearby landmarks
Elysium Monument sas Park 1.1 km
Meikarta Central Park 1.1 km
Sport Village Lippo Cikarang 1.4 km
Waterboom Lippo Cikarang Park 3.5 km
Lippo Mall Cikarang 3.5 km
Siloam Hospitals Lippo Cikarang 3.8 km
Indomaret 3.8 km
Taman Sehati 4.1 km
Wibawa Mukti Stadium 4.2 km
Taman Gedung Pariwisata 4.3 km

Harper Cikarang by ASTON

street Mataram Kav. 37-39 Cibatu Cikarang, Deltamas, Cikarang, Indonesia, 17530 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Deltamas part of Cikarang, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Hot spring bath

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Car power charging station

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Location rating8.1

Rooms available at Harper Cikarang by ASTON

Superior
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Premier
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite Room
...
  • Room size: 74 m²/797 ft²
  • Street view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Triple superior
...
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    Superior Room (2 Single Bed / 1 King Bed)
    ...
      Enter dates to see prices
      Double Studio room
      ...
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        Single Room - Premium
        ...
          Enter dates to see prices

          Frequently asked questions

          How much does it cost to stay at Harper Cikarang by ASTON?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at Harper Cikarang by ASTON?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Harper Cikarang by ASTON?

          Harper Cikarang by ASTON is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Harper Cikarang by ASTON has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cikarang with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at Harper Cikarang by ASTON?

          Wake up to a great buffet breakfast at Harper Cikarang by ASTON. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 71429 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Harper Cikarang by ASTON?

          Harper Cikarang by ASTON features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in buffet during opening hours.

          Can business events be hosted at Harper Cikarang by ASTON?

          On-site venues and convenient event services make Harper Cikarang by ASTON an ideal choice for hosting events such as corporate events and meetings. The 3 venues can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at Harper Cikarang by ASTON?

          Harper Cikarang by ASTON does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby Harper Cikarang by ASTON?

          Harper Cikarang by ASTON’s neighborhood is Deltamas which includes popular restaurants such as de Lagoon Food Stall, Telaga Seafood Cikarang and Excelso Cafe.

          What popular shopping places are close to Harper Cikarang by ASTON?

          Located in the Deltamas area, Harper Cikarang by ASTON is close to great shopping choices like Lippo Mall Cikarang, Lippo Cikarang Mall and Makro Mekar Wangi.

          What are popular attractions near Harper Cikarang by ASTON?

          Harper Cikarang by ASTON is located in Deltamas area, which is famous for attractions such as Elysium Monument sas Park, Meikarta Central Park and Sport Village Lippo Cikarang.

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          Explore the neighborhood

          What people love about Harper Cikarang by ASTON

          • 9.6

            Exceptional
            Location

            "Located in quiet area with shops and restaurants in walking distance."

            Julianto

            |

            September 4, 2022

          • 10

            Exceptional
            Cleanliness

            "Hotel is new and clean."

            Patricia

            |

            August 29, 2022

          • 10

            Exceptional

            "Was a good choice to stay there."

            Bonita

            |

            July 1, 2022

          Property ranking|Compared to 97 Cikarang properties
          See all rankings
          Room size
          44 sqm.
          Cleanliness score
          8.5/10
          Service score
          8.4/10
          Value for money score
          8.4/10
          Bigger than
          93
          %
          of Cikarang properties
          Better than
          78
          %
          of Cikarang properties
          Better than
          74
          %
          of Cikarang properties
          Better than
          73
          %
          of Cikarang properties
          Overall rating:

          8.2

          Excellent
          931 reviews
          Cleanliness
          8.5
          Facilities
          8.0
          Location
          8.1
          Read all reviews >
          What travelers say they love:
          Clean spacious and recommended for business or couple travel...
          Bunga from Indonesia
          Couple
          More about Harper Cikarang by ASTON

          More about Harper Cikarang by ASTON

          Harper Cikarang by ASTON

          Enjoy all that Harper Cikarang by ASTON has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Cikarang is made even more convenient with the taxi services available at the hotel.
          For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Harper Cikarang by ASTON.
          For guests who would like to smoke, the designated smoking areas are available.
          All guestrooms at Harper Cikarang by ASTON provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
          Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


          Dining and things to do

          Each morning you can start the day with a delicious in-house breakfast offered at Harper Cikarang by ASTON. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
          Fill your days with the array of activities and facilities offered at Harper Cikarang by ASTON. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 85% of them for food and dining.
          According to guests who stayed here, this hotel's room comfort is rated higher than 84% of other accommodations in Cikarang.

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          Amenities and facilities
          Very good
          Facilities

          8

          Most talked about facilities

          Housekeeping

          7 mentions

          Food & Dining

          4 mentions

          Breakfast

          4 mentions

          Swimming Pool

          2 mentions

          Languages spoken

          • English
          • Indonesian

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fitness center
          • Massage
          • Sauna
          • Spa
          • Swimming pool [indoor]
          • Swimming pool [outdoor]

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hotel room service app
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Bar
          • Kitchen
          • Restaurants
          • Room service

          Swimming & soaking

          • Hot spring bath

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Food delivery
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoking area
          • Terrace

          Access

          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          • Car power charging station
          • Taxi service
          • Valet parking

          Available in all rooms

          • Accessible by elevator
          • Air conditioning
          • Cleaning products
          • Coffee/tea maker
          • Daily housekeeping
          • Desk
          • Free bottled water
          • Hair dryer
          • Hand sanitizer
          • Individual air conditioning
          • In-room safe box
          • Ironing facilities
          • Mini bar
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Slippers
          • Telephone
          • Toiletries
          • Towels
          • Trash cans
          • Wake-up service
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Buffet
          Restaurants on site

          RUSTIK BISTRO

          • Cuisine: Asian
          • Menu: A-la-carte
          Location
          street Mataram Kav. 37-39 Cibatu Cikarang, Deltamas, Cikarang, Indonesia, 17530
          Excellent
          Location

          8.1

          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          Minimum age of guests is: 18 year(s).

          Others
          • The hot spring bath is offered for men only.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00
          • Reception open until23:00

          Getting around

          • Airport transfer fee250000 IDR
          • Travel time to airport (minutes)110

          Extras

          • Breakfast charge (unless included in room price)71429 IDR

          The property

          • Number of floors7
          • Number of restaurants1
          • Number of rooms 131
          • Room voltage220
          • Year property opened2017

          Reviews of Harper Cikarang by ASTON from real guests

          Provided by verified guests of Agoda
          8.2
          /
          10
          Cleanliness8.5
          Facilities8.0
          Location8.1
          Service8.4
          Value for money8.4
          High score for Cikarang
          Rating
          9+ Exceptional (68)
          8-9 Excellent (18)
          7-8 Very Good (32)
          6-7 Good (25)
          <6 Below Expectation (34)
          Time of the year
          Mar - May (49)
          Jun - Aug (31)
          Sep - Nov (52)
          Dec - Feb (45)
          All guests (630)
          All room types
          All languages

          Show reviews that mention 

          Showing 177 verified guest comments
          12345
          10.0
          Exceptional
          Bonita from Indonesia
          Business traveler
          Superior
          Stayed 1 night in June 2022

          Good choice”

          Was a good choice to stay there. Friendly staff. Good clean environment. Stayed 2 nights for bisnis didn't have a chance to use the pool, but I could see the pool was clean n good size to paddle for relaxation. Good choice of breakfast served. Location was perfect for us, next to a Star Buck n a couple of restaurant and only minutes to the location of our business meeting.

          Reviewed July 02, 2022

          See room deals

          Dear Mr/s Bonita, Warmest Greetings from Harper Cikarang.. We would like to thank you on behalf of the Harper Cikarang Management and Staff for staying and sharing your experience during your visit. Hearing how much you loved your time with us, as evidenced by the positive review you gave us, is a wonderful reward. We look forward to seeing you at Harper Cikarang on your next visit, which we hope will be soon. Sincerely Yours, Friska Utami General Manager

          Responded August 02, 2022
          Harper Cikarang by ASTON
          10.0
          Exceptional
          Bunga from Indonesia
          Couple
          Superior
          Stayed 1 night in May 2019

          New hotel, clean and comfortable”

          Clean spacious and recommended for business or couple traveller. Location is very strategic.

          Reviewed August 11, 2019

          See room deals

          Dear Bunga, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are also thanks for your great comments about clean, spacious. We hope your next visit will be as pleasant as the previous one. We do hope to welcome you back soon! Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded August 15, 2019
          Harper Cikarang by ASTON
          10.0
          Exceptional
          Desy from Indonesia
          Couple
          Superior
          Stayed 1 night in March 2019

          Great Hotel”

          The staff is friendly, the food not to bad, the room is very clean.

          Reviewed March 12, 2019

          See room deals

          Dear Ms. Desy, Thank you for your recent stay at Harper Cikarang and giving the fantastic review. We are happy to read that you enjoyed overall services from us. All of us look forward to welcome you back soon! Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded March 25, 2019
          Harper Cikarang by ASTON
          10.0
          Exceptional
          Lindanawati from Indonesia
          Couple
          Superior
          Stayed 1 night in December 2018

          Good stay with good value”

          Hotelnya bagus.tapi parkir nya susah. Walau uda ada di sblhnya.

          Reviewed January 20, 2019

          See room deals

          Dear Ms. Lindanawati, Thank you for spending your time to share your positive experience during your stay with us. We sincerely apologize for the inconvenience caused in regards to your concerned about parking area. We will ensure that all the facilities and service quality we give will be better in the future. We look forward to welcoming you back to Harper Cikarang in the near future. Thank You! Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded March 25, 2019
          Harper Cikarang by ASTON
          10.0
          Exceptional
          yuliana from Indonesia
          Group
          Deluxe
          Stayed 1 night in December 2021

          Best place to stay”

          For you who need affordable staycation or business trip

          Reviewed December 26, 2021

          See room deals

          Dear yuliana, I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. Thank you for your kind words about our staff, they would remember your visit, and it will be a pleasure to welcome you again to Harper Cikarang during your next visit which we hope will be soon. Sincerely Yours, Friska Utami General Manager

          Responded January 17, 2022
          Harper Cikarang by ASTON
          9.6
          Exceptional
          Alex from Indonesia
          Couple
          Superior
          Stayed 1 night in September 2019

          New favorite place to stay around the area”

          This hotel can become a new favorite place to stay while staying around the area to replace the aging regular place that we used to stay. Newer, stylist and comfy room. The minus? Need more parking space.

          Reviewed September 16, 2019

          See room deals

          Dear Mr. Alex, Heartfelt thanks for staying with us and your amazing feedback to Harper Cikarang! We are delighted to learn that you have enjoyed our service. We apologize for the experience you have encountered about parking space, my team is now looking into the issue to further optimise our service. Looking forward to having you again for another inspired journey at Harper Cikarang! Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded September 19, 2019
          Harper Cikarang by ASTON
          9.2
          Exceptional
          Yovita from Indonesia
          Group
          Superior
          Stayed 1 night in July 2020

          value for money”

          with the price, this hotel surely can be a good options for short stay. location is pretty close from highway exit. the minus might need to pay more attention on the cleanliness and we also found soap dispenser is empty. parking area is also an issue, especially the parking behind hotel building, very narrow and hard for SUV to turn.

          Reviewed August 11, 2020

          See room deals

          Dear Ibu Yovita, Thank you very much for staying with us and give us your positive feedback! We’re sorry that your experience didn’t match your expectations especially about the cleanliness and room amenities service. In regard to parking space, we have additional large parking area on the food factory area on the right side of the hotel building. My team is now looking into the issue to further optimise our service. Hope we can serve you again and let you see our improvement in near future. We are looking forward to welcome you back soon in Harper Cikarang. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded August 12, 2020
          Harper Cikarang by ASTON
          10.0
          Exceptional
          RIZERIA from Indonesia
          Family with young children
          Deluxe
          Stayed 1 night in January 2022

          Exceptional”

          Nice hotel, good service, clean

          Reviewed January 09, 2022

          See room deals

          Dear Rizeria, I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. It will be a pleasure to welcome you again to Harper Cikarang during your next visit which we hope will be soon. Sincerely Yours, Friska Utami General Manager

          Responded January 17, 2022
          Harper Cikarang by ASTON
          9.6
          Exceptional
          MUKESH from India
          Business traveler
          Superior
          Stayed 4 nights in November 2019

          Best Place to Stay”

          Harper is the best place to stay. Ideally located; excellent service, neat and tidy place

          Reviewed September 22, 2020

          See room deals

          Dear Mr. Mukesh, Thank you so much for sharing your comments with us. I'm happy that you enjoyed your stay with us and I am delighted to hear that you were happy with our excellent service, neat and tidy place. In the meantime, we look forward to the opportunity of welcoming you back soon at Harper Cikarang. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded December 01, 2020
          Harper Cikarang by ASTON
          9.6
          Exceptional
          Nanik from Indonesia
          Solo traveler
          Superior
          Stayed 1 night in September 2020

          one night at Harper”

          Pengalaman yg cukup baik. kamar yang bersih. kemudahan check In, Pelayanan yg baik

          Reviewed September 24, 2020

          See room deals

          Dear Ibu Nanik, Atas nama Manajemen kami mengucapkan terimakasih atas pilihan Anda untuk menginap di Harper Cikarang serta berbagi pengalaman yang mengesankan selama tinggal bersama kami. Komentar luar biasa yang Anda sampaikan mengenai kamar yang bersih, kemudahan check in dan pelayanan yang bagus, sangat menggembirakan dan memberikan motivasi kepada kami untuk mempertahankan pelayanan dimasa yang akan datang. Kami senang dapat melayani Anda dan berharap dapat memberikan pelayanan terbaik kami pada kunjungan Anda berikutnya. Kami menunggu kedatangan Anda kembali di Harper Cikarang. Salam Hangat, BAMBANG WIJANARKO General Manager

          Responded December 01, 2020
          Harper Cikarang by ASTON
          9.6
          Exceptional
          Alex from Indonesia
          Couple
          Superior
          Stayed 1 night in January 2020

          Good as ever”

          Still... the best around the area...

          Reviewed January 07, 2020

          See room deals

          Dear Mr. Alex, Thank you for your recent visit to Harper Cikarang and giving the fantastic review. We are happy to read that you enjoyed overall services from us. All of us look forward to welcome you back soon! Warm Regards, BAMBANG WIJANARKO General Manager

          Responded January 07, 2020
          Harper Cikarang by ASTON
          8.8
          Excellent
          Bayu from Indonesia
          Family with young children
          Deluxe Premier
          Stayed 1 night in October 2020

          good for short getaway”

          It’s a nice hotel located in Cikarang industrial complex, and it was good value for us a family since we’re looking for a nice place to stay. Bad things first: The wall is too thin and just so happened, we had our noisy neighbour. Parking space isn’t adequate so several of the cars had to stay outside the hotel. Okayish things: pool is small but enough for our needs, gym is small also but the machines are well maintained, breakfast is okay nothing spectacular. Great things: the hotel is surrounded by good restaurants and also mini and medium sized convenience stores. A short drive from there, many more great restaurants!

          Reviewed October 12, 2020

          See room deals

          Dear Mr. Bayu, Thank you so much for taking the time to share your review regarding your recent stay with us. We are absolutely delighted to know about your wonderful experience. I am delighted to learn that our service and facilities had made a good impression on you. Thank you for letting us know about the noisy room and not adequate parking area. Your feedback helps us get better. My team is now looking into the issue to further optimize our service. Hope we can serve you again and let you see our improvement in near future. We look forward to the pleasure of welcoming you back in the near future. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded December 01, 2020
          Harper Cikarang by ASTON
          9.6
          Exceptional
          Dong from Indonesia
          Business traveler
          Deluxe Premier
          Stayed 2 nights in February 2019

          The best hotel in Cikarang ”

          Very good !!!

          Reviewed May 30, 2019

          See room deals

          Dear Mr. Dong, Thank you for your recent visit to Harper Cikarang and giving the fantastic review. We are happy to read that you enjoyed overall services from us. All of us look forward to welcome you back soon! Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded June 12, 2019
          Harper Cikarang by ASTON
          10.0
          Exceptional
          siska from Indonesia
          Solo traveler
          Superior
          Stayed 1 night in December 2021

          Exceptional”

          Roomnya supeer good...mantabbb

          Reviewed February 28, 2022

          See room deals

          Kepada Siska, Terima kasih atas ulasan yang telah anda berikan untuk hotel Harper Cikarang. Kami selalu berusaha memberikan pelayanan berkualitas yang terbaik dan kami merasa tersanjung atas apresiasi yang anda berikan terhadap hotel kami dan seluruh tim. Sekali lagi terima kasih dan kami nantikan kunjungan anda berikutnya dalam waktu dekat di Harper Cikarang. Salam hormat, Friska Utami General Manager

          Responded May 17, 2022
          Harper Cikarang by ASTON
          9.2
          Exceptional
          Charlie from Indonesia
          Family with young children
          Deluxe
          Stayed 3 nights in June 2019

          Nice clean and spacious”

          2nd time stayed in this hotel. Still love it.

          Reviewed June 12, 2019

          See room deals

          Dear Mr. Charlie, Thank you for recent stay at Harper Cikarang and sharing your fabulous experience with us. We are very glad to hear that your stay is thoroughly enjoyable and everything at the hotel has met your expectations. Your valuable comment and suggestion were important to us for the improvement of customer services and the quality. Thank you for choosing Harper Cikarang Hotel and we look forward to welcoming you again in the future. Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded June 12, 2019
          Harper Cikarang by ASTON
          8.4
          Excellent
          Alex from Indonesia
          Couple
          Superior
          Stayed 1 night in October 2019

          If Only”

          Our second stay in the hotel. AC wasn’t work properly. Reported to the staff which responsively attempted to resolved the problem. The AC was better but still didn’t work properly. Shown 19 in the dial but felt about mid 20s. Maybe still will be back to the hotel with the high hope that will resolved the problem next time.

          Reviewed October 09, 2019

          See room deals

          Dear Mr. Alex, Thank you very much for taking the time to share your experience with our fellow readers here on Agoda.com. First of all we are very sorry that your experience did not meet your expectation during your stay. We are very conscious about the feedback from our guests and we try to make all our guests feel welcome and comfortable. As soon as we have received your feedback during your stay, your concerns were highlighted within our team and were taken very serious action. Once again we are sorry that you had to experience the service shortfalls during your stay. We would be pleased to welcome you back here at the Harper Cikarang during your next travels to Cikarang. Please, don’t hesitate to contact me in order to arrange your stay with us and to give us a chance to revise your opinion about our hotel. Warm Regards, BAMBANG WIJANARKO General Manager

          Show more
          Harper Cikarang by ASTON
          8.8
          Excellent
          LING from Malaysia
          Business traveler
          Superior
          Stayed 1 night in June 2019

          Clean & New”

          Worth for the price. Staffs service is good

          Reviewed June 19, 2019

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          Dear LING, Thank you for your recent visit to Harper Cikarang and giving the positive review. We are happy to read that you enjoyed overall services from us. All of us look forward to welcome you back soon! Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded July 18, 2019
          Harper Cikarang by ASTON
          8.4
          Excellent
          VIJAYAKUMAR from Hong Kong SAR, China
          Solo traveler
          Superior
          Stayed 2 nights in September 2019

          Value for money”

          New property, many food joints near by. Very good staff and nice breakfast

          Reviewed September 14, 2019

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          Dear Mr. Vijayakumar, Thank you for your recent stay with us and giving the 4 stars rating. We are happy to know that you enjoyed overall services. We hope your next visit will be as pleasant as the previous one. All of us look forward to welcome you back soon! Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded September 16, 2019
          Harper Cikarang by ASTON
          7.6
          Very good
          Reza from Indonesia
          Family with young children
          Superior
          Stayed 1 night in December 2019

          Good for business travel, nice quality of sleep and comfortable room”

          The location is strategic to jababeka and lippo cikarang. Near to coffeeshop and restaurant. The breakfast is not too good. But the room space and environment is quite good, also there is onsen if you want to try.

          Reviewed January 04, 2020

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          Dear Mr. Reza, Thank you for sharing with us your recent stay experience at Harper Cikarang on Agoda. I am happy to see that you enjoyed your stay and found the location and environment of our hotel was good. However I am regretful to learn about your experience with our breakfast is not too good, please rest assured hotel will look into the area you mentioned and take appropriate measures to rectify the situation. I sincerely hope that we will have the chance to welcome you back again in the future and if I can be of any assistance, please feel free to let me know. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded January 07, 2020
          Harper Cikarang by ASTON
          7.6
          Very good
          VIJAYAKUMAR from Hong Kong SAR, China
          Business traveler
          Deluxe Premier
          Stayed 2 nights in May 2019

          Something wrong in Reception”

          Normally Harper block some deposit from credit card at check-in. They didn't ask this time. Ordered dinner and paid cash immediately because room service said there is not advance blocked for you. It was fair so i paid cash to the person who delivered the food. Surprise was on check-out day (after 2 days). Receptionist asked money for room service again. I explained the situation but she didn't care about that. She went to enquiring with many peoples while i was getting delayed for the meeting. Finally she agreed to checkout and relived me. This is my second bad experience atreception.

          Reviewed June 05, 2019

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          Dear Mr. Vijayakumar, Thank you for your review and staying with us. I am sorry to learn that our hotel was not able to meet your expectations during your recent stay. Necessary actions will be taken for improving the areas that you have concerned. We wish to have the opportunity to serve your travel needs again in the future. We look forward to welcoming you back soon to Harper Cikarang. Warm Regards, BAMBANG WIJANARKO / General Manager

          Responded June 12, 2019
          Harper Cikarang by ASTON
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