Hatten Hotel Melaka
Hatten Hotel Melaka
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"Spacious and good food with friendly reception"

KHAIRUL N.

April 19, 2018

Studio Suite Twin - Bed Hatten Hotel Melaka
Studio Suite Twin - Bed
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Lobby Hatten Hotel Melaka
Lobby
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Interior view Hatten Hotel Melaka
Interior view
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Interior view Hatten Hotel Melaka
Interior view
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Exceptional
Location
9.1
See all 39 photos Hatten Hotel Melaka
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Hatten Hotel Melaka

Exceptional location
Stay in the heart of Malacca - See what's nearby
Excellent
From 22642 reviewsSee what guests said
8.4
Recommended by 92% of guests
  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 27 times in the last 24 hours | 28 travelers are looking at this property right now
Deluxe Suite
Deluxe Suite
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed or 2 single beds
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Premier Deluxe Suite
Premier Deluxe Suite
...
  • City view
  • 37 m²/398 ft²
  • 1 king bed or 2 single beds
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Premier Junior Suite
Premier Junior Suite
...
  • Pool view
  • 37 m²/398 ft²
  • 1 king bed or 2 single beds
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Junior Suite
Junior Suite
...
  • Pool view
  • 33 m²/355 ft²
  • 1 king bed or 2 single beds
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Studio Suite Twin
Studio Suite Twin
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Junior Suite Double
Junior Suite Double
...
  • Shower
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Junior Suite Single
Junior Suite Single
...
  • Shower
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Junior Suite Twin
Junior Suite Twin
...
  • Shower
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Studio Suite Twin
Studio Suite Twin
...
  • Shower
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Studio Suite Single
Studio Suite Single
...
  • Shower
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More about Hatten Hotel Melaka

More about Hatten Hotel Melaka

"Friendly staff who always smile and greet you"

Reviewed January 15, 2018

Siti R. from Singapore

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Wonderful location, spacious and comfortable rooms."

Amanda from Malaysia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (22642)Booking.com Reviews (7818)
8.4
Cleanliness8.5
Facilities8.2
Location9.1
Room comfort and quality8.6
Service8.2
Value for money8.2
Provided by verified guests of Agoda
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Showing 17248 verified guest comments
12345
7.6
Very good
ALICE from Malaysia
Couple
Junior Suite
Stayed 1 night in May 2018
Very good”
my room carpet smell is very strong. Strongly recommend that you should wash and clean the carpet. Thank you.
Reviewed September 23, 2018
8.4
Excellent
Shamsul from Singapore
Family with young children
Premier Deluxe Suite
Stayed 2 nights in December 2017
Excellent”
Breakfast with a view but can be crowded.
Reviewed September 23, 2018
8.8
Excellent
Cheu from Malaysia
Group
Premier Junior Suite
Stayed 1 night in September 2018
Comfortable Relaxing environment ”
The staff is nice and love the entire environment. Value for money ☺️
Reviewed September 23, 2018
8.4
Excellent
Leon from Singapore
Family with young children
Junior Suite
Stayed 2 nights in June 2018
Excellent”
Great location with many food and shopping within walking distance. Clean and well kept room.
Reviewed September 22, 2018
4.8
Valerie from United Kingdom
Solo traveler
Studio Suite Twin
Stayed 5 nights in September 2018
Acceptable”
The public rooms are impressive and beautiful, the bedrooms are spacious but are dirty and ours smelt damp. The window looked out onto an enclosed courtyard with a fixed roof and the window did not open. The lifts were a problem as there were so few for such a large hotel. They have a notice in them declaring their intention to upgrade their system there. It was so time consuming that it was a deterrent to visit the facilities on other floors. As a result we went out for the day not returning until be nearly bedtime. Such a shame not wanting to spend time there. The staff were all very pleasant and helpful.
Reviewed September 22, 2018
9.2
Exceptional
Chee from Malaysia
Group
Studio Suite Twin
Stayed 1 night in September 2018
Convenient location ”
Very convenient location with shopping malls within walking distance, friendly staff, nice gym and swimming pool. The rooms somehow have mouldy smell though.
Reviewed September 21, 2018
8.0
Excellent
Shaik from Singapore
Couple
Junior Suite
Stayed 2 nights in September 2018
It’s conveniently located in the town center. ”
The parking facility is spacious.
Reviewed September 21, 2018
10.0
Exceptional
syimezam from Malaysia
Business traveler
Studio Suite Twin
Stayed 1 night in September 2018
Hotel at Interested Location”
Hotel at Banda Hilir.. Town Malacca. Only walking to go shopping mall at Dataran Pahlawan & Mahkota Parade.. Near 0
Reviewed September 21, 2018
7.2
Very good
IRENE from Singapore
Group
Deluxe Suite
Stayed 1 night in September 2018
hatten should upgrade their lift.”
it takes us 20 mins to wait for the lift although they have 6 lift. the lift systems is operating individually. therefore the lift will stop at almost every level
Reviewed September 21, 2018
7.2
Very good
Victoria from Singapore
Couple
Premier Deluxe Suite
Stayed 1 night in September 2018
Very good”
During peak period on public holiday especially, was quite a pain to wait for the lifts. Everyone was waiting hotel guest, shoppers, public going to the car parks and hotel room are the same area. To make matters worst the lifts are slow and stops at every floor. As for the suites guests we were not told that we have a dedicated check in lounge at a different level. Waited in the queue for 45 mins at the reception to check in. Besides going that the plus point is that Hatten is still situated at a convention location. Front desk Staff were all well trained and polite.
Reviewed September 20, 2018
10.0
Exceptional
nurul from Malaysia
Business traveler
Deluxe Suite
Stayed 1 night in July 2018
best hotel to stay”
very best to stay because very close to mall and anywhere
Reviewed September 20, 2018
10.0
Exceptional
Wong from Singapore
Couple
Studio Suite Twin
Stayed 1 night in September 2018
Great stay ! Friendly staff especially a reception lady by the name of Siti ! Good service !”
Great stay !
Reviewed September 20, 2018
6.4
Good
CHUI from Singapore
Group
Junior Suite
Stayed 2 nights in September 2018
Good”
Great location, shopping malls are nearby. Cleanliness & maintenance of the room need to be improved. The buffet breakfast was great with lots of varieties. The hotel has extraordinary lifts, all would either go up or down at the same time. You would have to go up 1st even if you actually wanted to go down, it terribly annoying.
Reviewed September 19, 2018
9.6
Exceptional
Lai from Malaysia
Family with young children
Studio Suite Twin
Stayed 1 night in August 2018
Good hotel and strategic location”
Hotel is clean and comfortable. Friendly staff and facilities well maintained Good location as you can access to tourism hotspot within short driving distance.
Reviewed September 19, 2018
6.4
Good
Bong from Malaysia
Family with young children
Deluxe Suite
Stayed 1 night in September 2018
location ”
location nice .
Reviewed September 19, 2018
9.6
Exceptional
SANDY from Singapore
Group
Junior Suite
Stayed 1 night in June 2018
Great Location”
Clean & Big Room. Comfy Bed. Nearby to Shoppings!
Reviewed September 19, 2018
8.8
Excellent
Shahrul from Malaysia
Family with young children
Premier Junior Suite
Stayed 2 nights in September 2018
Great location..walking distance to main attraction place”
Room are clean and quite comfortable... Easily parking and access to main attraction place..walking distance... But poor lift service and need to wait for long time eventhough with 7 lift in service (as stated that all lift under improvement in sept)..sequence of lift are quite awkward.. Breakfast not really have variety..should done better especially 4* rate hotel.. Staf are good and friendly..
Reviewed September 19, 2018
9.2
Exceptional
Bee
Business traveler
Junior Suite
Stayed 1 night in September 2018
Thumbs up”
Rooms are clean, service is prompt, concierge is friendly, price is acceptable. Will have been great if they have an umbrella in the room as it was perpetually raining when we were in Melaka.
Reviewed September 18, 2018
8.0
Excellent
Fong from Singapore
Group
Studio Suite Twin
Stayed 1 night in September 2018
Elevators Are Poor”
Hatten Hotel Melaka have 6 elevators but they can't cope with the massive weekend crowds. They only have the occasional staff managing the lifts. If your room is not on the highest floor, you are not likely to get into the lift for a long time. The lifts are not synchronised to maximise its efficiency. I have been a long time customer with Hatten but will skip future stays here for the weekend or during public holidays.
Reviewed September 18, 2018
4.8
IRENE from Malaysia
Couple
Deluxe Suite
Stayed 1 night in July 2018
Second time staying but disappointing”
We arrived hotel at 3pm, booking and payment was done few months earlier, however we were told that room is not ready yet. We understand it was busy weekend and fine with late check in, however we don't even get a room until talked to the hotel manager, only then he find us a room. The toilet was not well maintained. The wash basin was stuck, water can flow down, very disgusting. And the rain shower from top and hand hold one were stuck. Both water shower came out water! With the money paid, the room condition and serving is not worth at all compare to first time staying in 2 years back! Disappointing!
Reviewed September 18, 2018
12345
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