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Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda

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8

Excellent

5,651 reviews

5,651 reviews

Housekeeping81
Shops26
Breakfast16
See map

8.9

Excellent

Location rating score

Excellent location - 1.85 kilometers from city center
Exceptional for walking
Parking
Available
Walkable places
Chapel Goedele

130 m

Herbis Plaza / Herbis Plaza Ent

160 m

Billboard Live Osaka

160 m

Osaka Shiki Musical Theatre

170 m

ALBi

180 m

Popular landmarks
Kuchu Teien Observatory

600 m

Minami (Namba)

2.3 km

Shinsaibashi-Suji Shopping Street

3.3 km

Osaka Castle Park

3.4 km

Dotonbori

3.6 km

Closest landmarks
Osaka Central Post Office

130 m

Wonder Loop Osaka

230 m

Hilton Plaza Osaka East/West

270 m

Windows on the World

290 m

Blanc Chouette

310 m

Hearton Hotel Nishi Umeda

3-3-55, Umeda Kita-Ku, Umeda, Osaka, Japan, 530-0001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umeda part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.

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Highlights

250 meters to public transportation

Front desk [24-hour]

Excellent breakfast

600 meters to Kuchu Teien Observatory

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Steam room

Restaurants

This property is in high demand!

7 travelers have booked today.

Value for money8.0
Distance to city center0.3km
Location rating8.9
Nearest airportOsaka International Airport (ITM)
Distance to airport10.8 km

Rooms available at Hearton Hotel Nishi Umeda

Very good
Room comfort & quality

7.9

Twin Room Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room
...
  • Non-smoking
  • Shower and bathtub
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Room
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices
Single Non Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Single Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 sofa bed and 2 semi doubl...
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Smoking allowed
  • 2 semi double beds
Enter dates to see prices
Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hearton Hotel Nishi Umeda?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Hearton Hotel Nishi Umeda?

Start your mornings right, with the continental and buffet breakfast options offered at Hearton Hotel Nishi Umeda. There's an additional charge of 1320 JPY for adults and 700 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda features 2 on-site restaurants for your dining convenience. Dishes are served in buffet during opening hours.

Can business events be hosted at Hearton Hotel Nishi Umeda?

On-site venues and convenient event services make Hearton Hotel Nishi Umeda an ideal choice for hosting meetings. The venue available at the hotel can accommodate you and your guests.

What is the smoking policy at Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hearton Hotel Nishi Umeda?

The closest train, metro, or bus station to Hearton Hotel Nishi Umeda is Nishi Umeda Subway Station, 250 m away.

What restaurants are nearby Hearton Hotel Nishi Umeda?

Restaurants including Aizuya Umeda, Miyama Cafe Umesan Kouji and Danshichi Umesankoji are popular in Hearton Hotel Nishi Umeda’s neighborhood which is known as Umeda.

What popular shopping places are close to Hearton Hotel Nishi Umeda?

Shopping options in Hearton Hotel Nishi Umeda’s Umeda neighborhood include Hep Five Ferris Wheel, Grand Front Osaka and OSAKA STATION CITY.

What are popular attractions near Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda’s location in the Umeda neighborhood makes it close to famous attractions including Kuchu Teien Observatory, Umeda Sky Building and Mint Museum.

What popular beaches are close to Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda’s Umeda neighborhood also includes Nakanoshima Rose Garden.

What popular natural sightseeing spots are close to Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda’s nearby natural sights include Ogimachi Park and Zoheikyoku Sakura no Torinuke located in the same Umeda area.

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Explore the neighborhood

What people love about Hearton Hotel Nishi Umeda

  • 9.2

    Exceptional
    Staff 

    "Super friendly staff."

    Travis

    |

    April 8, 2022

  • 10

    Exceptional
    Location

    "Good hotel and convenient location"

    G

    |

    November 21, 2021

  • 8.8

    Excellent
    Location

    "Excellent location, a few minutes' walk from JR Osaka station."

    THUAN

    |

    April 20, 2021

Property ranking|Compared to 3,133 Osaka properties
See all rankings
Cheapest price score
Location score
8.9/10
Room comfort score
7.9/10
Cleanliness score
8.2/10
Better than
95
%
of Osaka properties
Better than
94
%
of Osaka properties
Better than
94
%
of Osaka properties
Better than
86
%
of Osaka properties
Overall rating:

8.1

Excellent
4,941 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.9
Read all reviews >
What travelers say they love:
So kind of the room keeping man and Aunty.
LOH from Malaysia
Couple
More about Hearton Hotel Nishi Umeda

More about Hearton Hotel Nishi Umeda

Hearton Hotel Nishi Umeda

Whatever your reason for visiting Osaka, Hearton Hotel Nishi Umeda is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Osaka are yours with a stay at Hearton Hotel Nishi Umeda, located just 3.5 km from the famous Dotonbori.
The superior services and facilities offered at Hearton Hotel Nishi Umeda will make for a memorable stay. Stay connected throughout your stay with free internet access provided. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hearton Hotel Nishi Umeda.
The hotel's daily housekeeping will make staying in a great choice.
Guests are guaranteed a comfortable stay while at Hearton Hotel Nishi Umeda. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hearton Hotel Nishi Umeda, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Hearton Hotel Nishi Umeda with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage and steam room.


Around the property

Venture outside the hotel and explore Osaka. Photograph yourself in front of Osaka Castle located 3.7 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 93% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

178 mentions

Internet

76 mentions

Breakfast

51 mentions

Food & Dining

50 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Steam room

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Transport to airport

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
Food and dining
Restaurants on site

ガーデンカフェ

  • Menu: A-la-carte
Location
3-3-55, Umeda Kita-Ku, Umeda, Osaka, Japan, 530-0001
Excellent
Location

8.9

Airports

  • Osaka International Airport (ITM)
    10.8 km 16 min drive
  • Kobe Airport (UKB)
    25.2 km

Public transportation

  • Nishi Umeda Subway Station
    260 m
  • Osaka Train Station
    370 m

Hospital or clinic

  • Sugi Yakkyoku
    630 m

Shopping

  • Shinsekai Ichiba
    5.4 km

Convenience store

  • 7 Eleven
    830 m

Cash withdrawal

  • ATM
    310 m
What's nearby

Popular landmarks

  • Kuchu Teien Observatory
    600 m
  • Minami (Namba)
    2.3 km
  • Shinsaibashi-Suji Shopping Street
    3.3 km
  • Osaka Castle Park
    3.4 km
  • Dotonbori
    3.6 km
  • Osaka Castle
    3.8 km
  • Kuromon Market
    4.1 km
  • Tsutenkaku
    5.5 km
  • Universal Studios Japan
    6.8 km
  • Osaka Aquarium Kaiyukan
    7.8 km

Nearby landmarks

  • Osaka Central Post Office
    130 m
  • Chapel Goedele
    130 m
  • Herbis Plaza / Herbis Plaza Ent
    160 m
  • Billboard Live Osaka
    160 m
  • Osaka Shiki Musical Theatre
    170 m
  • ALBi
    180 m
  • Breeze Breeze
    200 m
  • Sankei Hall BREEZE
    200 m
  • Herbis Plaza
    200 m
  • HERBIS Osaka
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center0.3km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)1320 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 471
  • Room voltage100
  • Year property opened1999

Reviews of Hearton Hotel Nishi Umeda from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.2
Facilities7.5
Location8.9
Room comfort and quality7.9
Service8.1
Value for money8.0
High score for Osaka
Rating
9+ Exceptional (746)
8-9 Excellent (810)
7-8 Very Good (1,150)
6-7 Good (424)
<6 Below Expectation (290)
Time of the year
Mar - May (800)
Jun - Aug (770)
Sep - Nov (885)
Dec - Feb (965)
All guests (4,941)
All room types
All languages

Show reviews that mention 

Showing 3,420 verified guest comments
12345
9.0
Exceptional
Marjorie from Philippines
Family with teens
Twin Room Non-Smoking
Stayed 5 nights in December 2010

Great Location, small but comfortable rooms”

Location is perfect for tourists, english speaking staff, and everything is convenient
small rooms

when we arrived at kansai airport, we were told that hearton hotel nishi umeda is very near herbis bus station, therefore we decided to take the limousine bus to herbis bus station, and just as advised, the hotel was like 5 mins walk and very visible from the bus station. also, touring and commuting is very convenient. right across the hotel is osaka station where you can easily access the jr lines as well as subway lines or shinkansen lines that goes, well, everywhere. eating was also not a problem as on route to the osaka central gate were several fast food options, cheap and delicious. the restaurants open anywhere from 8am serving breakfast and closes 10pm. also inside the hotel are ice dispensers and soda vendo machine. the beddings were comfortable, space was a little cramped though, but the room was kept clean and neat at all times.. toiletries were nice, shiseido shampoo, body wash and conditioner. we always felt safe because the street and the station were very busy even late at night, probably because it was the main osaka station. there is also access underground right underneath the hotel leading to the central station or subways, and also leading to herbis mall and hilton hotel, so during winter season, there no real need to suffer the cold weather outdoors.

Reviewed December 10, 2010

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8.8
Excellent
Yuanhui from Singapore
Family with young children
Twin Room Non-Smoking
Stayed 3 nights in March 2018

Great location and good service”

Hearton Hotel Nishi Umeda is centrally located, near Osaka shopping (with many opportunities to shop) and pick-up points for short tours to other parts of Japan (e.g., Shirakawago) and to the airport. Hotel staff was really thoughtful. They allowed us to store our luggage with them while we went away for a 2D1N tour. They also found some of our belongings (left in the room) and safe-kept for us till our return. Check-out was speedy and in a flash. Would certainly stay at Hearton Nishi Umeda again when we next travel to Osaka! Highly recommended!

Reviewed March 16, 2018

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9.3
Exceptional
Rosalie from United States
Family with young children
Stayed 5 nights in February 2015

Excellent”

location, restaurant, staffs

I will definitely recommend Hearton Hotel Nishi Umeda. Good location, excellent food at Garden Café and Garden Kitchen, hotel staffs were very accommodating(they were able to accommodate my request to change my room to non-smoking upon check-in and they were very patient in giving me directions). I definitely did not make a mistake when I select Hearton Hotel Nishi Umeda for my vacation in Osaka.:)))

Reviewed March 02, 2015

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9.3
Exceptional
Vannapa from Thailand
Couple
Stayed 3 nights in December 2013

Value for money and we will be back again ”

Good location that's very close to Osaka Station and Limousine to Airport, Free WiFi in room, Staffs are very helpful and good at in English.

We are pleased to advise all of travellers that Hearton Hotel Nishi Umeda is the best hotel and convenience hotel in Osaka cause it is the city hotel near by Osaka Station, closed to shopping area just 3-5 minutes walk. All staffs are good at in English and very friendly to help you find everything once we need the information: where to go for shopping, where to go for dinning, where to go for sightseeing, in the view of these reasons we do not hesitate to choose to stay in this hotel during our vacation.. very very value for money.

Reviewed January 02, 2014

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9.0
Exceptional
EDGARDO from Philippines
Couple
Stayed 2 nights in October 2011

great location / value for money”

value for money

we stayed for two nights at hearton hotel nishi umeda. location is great .. just 3 minutes walk from osaka jr station. near shopping attractions and since jr station is just nearby, links easy access to interesting attractions in osaka. rooms are just right for a couple with complete amenities. good breakfast buffet at affordable price. hotel staff can communicate reasonably in english.

Reviewed December 11, 2011

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8.7
Excellent
Eric from Singapore
Group
Twin Room Non-Smoking
Stayed 1 night in October 2012

Clean and most convenient hotel”

Just next to Osaka station yet located at a quiet street

we found out how centrally located and convenient hearton hotel nishi umeda was when the train from the airport brought us to the osaka station after a short ride. walking through a row of eateries we found ourselves facing the hotel! the rooms are clean and as expected small as in most japanese accommodation. overall,its comfortable. compare to proximity to the station, this is probably the most value-for-money stay.

Reviewed December 13, 2012

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9.7
Exceptional
MARIA from Philippines
Couple
Stayed 1 night in April 2010

NIce”

Hearton Hotel is a nice hotel to book when you go to Osaka, Japan. It is accessible to all the places you want to be and need to be. Just a 5mins walk to JTR station, walking distance to nice shopping malls like hilton plaza. A lot of good and affordable places to eat surrounds you.
They strictly follow the check-in time rule which is 3pm so when we got to Osaka from the airport its very disappointing that we could not check in earlier and have a rest at once.

Staying in Hearton Hotel was a good experience for a first timer in Japan since all the good places you need to go is just a minute walk away. Front desk staff are very approachable and speaks english. There is also a fine restaurant at the lobby which serves western and japanese buffet for a reasonable price. The hotel room is relatively small but it is comfortable for us, not to mention their famous hi-tech toilet bowl with lots of buttons for washing. They also have a complimentary internet service but you need to bring your own laptop. One tip about almost all the hotels in Japan is that they don't have a foreign exchange currency so better make sure you exchange your money once you arrive at the airport. Overall, the experience is fantastic and I will definitely be going back to Japan, will again be staying in Hearton Hotel Nichi Umeda and will surely use Agoda.

Reviewed April 17, 2010

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8.0
Excellent
Felicia from Singapore
Group
Twin Room Non-Smoking
Stayed 2 nights in January 2015

Great experience overall!”

Close to Osaka station, Comfortable, Good service

The Hearton Hotel Nishi Umeda is a quick walk from JR Osaka Station (Sakurabashi exit). I arrived from Kanazawa on the Thunderbird and unfortunately there were no lifts or escalators. You'd have to go find one which is about 5 mins walk away if you can't handle carrying your luggage down the stairs. When you have exited the gates, you go through this shopping street (it's indoors) and you would reach the hotel right when you exit this shopping street! The hotel is also close to convenience stores and the shopping street has some restaurants and cafes and an electronics store. Room was slightly bigger than the usual business hotels. And the electrical plugs and room lights control was placed in appropriate positions (right beside the bed!) The hotel staff were very good, they were able to pass me my Amazon package instead of having me ask them! Good service. The hotel also had umbrellas for us to use without any extra charge. One possible down point might be that the train tracks are actually quite close. My friend who was sleeping near the window thought the trains were a bit noisy, while I didn't hear anything at all.

Reviewed March 08, 2015

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8.8
Excellent
Nancy from Australia
Group
Stayed 2 nights in January 2018

Excellent Location and Value For Money”

We only stayed in Osaka for two nights but were able to experience so much thanks to the location of Hearton Hotel Nishi Umeda. We were never more than a few minutes from a bus or a train, not to mention shops, restaurants, and anything else you could want. The trains didn't bother us at all and we loved the vending machines on each level.

Reviewed May 09, 2018

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9.7
Exceptional
Nattavut from Thailand
Couple
Twin Room Non-Smoking
Stayed 2 nights in May 2014

perfect location”

location,nice room,breakfast

hotel is closed to Osaka train Station,Umeda Subway Station,and Airport Bus,Just walk for a few minutes.So it is very convenience.There are many shops,deparetment stores and restaurants.If you want to go to tenjinbashi shopping street,take JR train just one station to Jr Temma.Our room is twin room with more space.Breakfast is good for 1000 yen(we book room with no breakfast).Hotel staffs have good englih,so no problem in communication.Next time if we come back to Osaka,we will stay at Hearton hotel.

Reviewed May 28, 2014

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9.0
Exceptional
KAH from Singapore
Family with teens
Stayed 1 night in April 2012

Central Hotel to Umeda main train/subway station”

central location

I felt that I have paid a 3 star price for a 5-star hotel. The Hotel is just next to Albi Food Street with a convenient store around the corner. From the Kansai airport, the airport limo transfer (Jpy2700 for round trip) will bring you to Herbis Plaza which is just 2 blocks from Hearton Nishi Umeda. Rooms are clean with amenties and yutaka for night wear.

Reviewed May 02, 2012

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9.0
Exceptional
lee from Malaysia
Family with young children
Twin Room Non-Smoking
Stayed 5 nights in February 2011

very clean and comfortable hotel, highly recommend”

clean but well equipped, comfortable

this is the first time we visited osaka,this hotel is very easy to locate,right opposite of the airport limousine bus stop.we stayed in non-smoking level, the room was tiny but tidy and very clean, with free broadband connection, good for us to search for information using our own computer. the other good thing is this hotel is right at one of the exit of jr osaka and nishi-umeda subway station, very close to big shopping mall, very convenient indeed. will come back to this hotel in the future, the staff were very helpful,

Reviewed February 23, 2011

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8.0
Excellent
Joaquin from Australia
Family with teens
Stayed 4 nights in December 2011

Reliable hotel in a great location”

great location, practicality, great service

I stayed at the Hearton Nishi Umeda by myself in Dec 2010 and returned again this year with my child. For the price, I can't ask for more. I can't complain about the service. Friendly and helpful. They also clean the room quite well. It's clean and basic just perfect if you intend to spend the entire day venturing onto a world more interesting than your room. The best thing about this hotel is the convenient location. Hotel is located right outside Osaka Station which means it is extremely easy to get to/from Kansai Airport. From Osaka Stn, you can catch trains to Shin-Osaka and basically anywhere in Osaka. Also surrounded by shops in Umeda. Entrance to the train station has a row of nice restaurants.

Reviewed December 22, 2011

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9.0
Exceptional
Nguyen from United States
Family with teens
Stayed 3 nights in April 2013

Plesant stay. Great location.”

Location Location Location

We have a pleasant stay at the Hearton Hotel Nishi Umeda. The hotel was very easy to find. It is right next to the train station, providing convenient transportation to everywhere. Many restaurants near by. An improvement would be providing WiFi internet up in the room.

Reviewed April 20, 2013

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9.3
Exceptional
thanuttha from Thailand
Family with teens
Twin Room Non-Smoking
Stayed 7 nights in December 2010

Great location and center of bus&train stations”

Location
expensive breakfast buffet when compare the variety of food.

We have every basic things in the room that we need during traveling, pijamas,tootbrush, shampoo , kettle, dryers etc. and hotel have washing machine 300 yens per 7 kgs which is convenient to use (no need to input detergent). The hotel locate near Hanshin, Hankyu and JR train station. It also near Subway Midosuji line (Umeda station) and Yosubashi line (Nishi Umeda station). It is no need to worry about the the connection and pay multiple routes. It also near airport limousine bus stop and not too far from tourist information. If we walk 5 mins, we can find food everywhere and near by Daimaru ,Hankyu department store and Yodabashi camera (IT mall).Please stop to buy camera at Yodabashi and get new model with cheap and good quality please choose camera made in Japan.

Reviewed January 04, 2011

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9.2
Exceptional
Aileen
Family with young children
Stayed 7 nights in October 2019

Great location”

Conveniently located, clean, amenities is satisfactory, accessible, 5 mins to Osaka Station, 5 mins walk to Herbis-KIX Limousine Bus Terminal, reasonably price, convenient stores/restaurants nearby, buffet breakfast is excellent. Meeting place of our tour bus by Limon. Everything what we expected and want in a hotel, Hearton Hotel Shin Umeda will be our top choice. We will definitely be going back when we visit in the future!

Reviewed November 03, 2019

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9.2
Exceptional
Camille from Philippines
Couple
Stayed 7 nights in January 2019

Everything was good except for one”

The location is very convenient because it's very near to Osaka and Umeda Stations. Famous restaurants like Ichiran and Yakiniku M are walkable from Hearton. It's right across Umesan Kouji which houses 7-11 and several restaurants that are open up to 11pm. For the hotel itself, there are vendo machines on every floor, making it really convenient to buy water/coffee. The rooms were always kept clean for our week-long stay here. You can also ask for additional room stuff for free like hangers and pillows, just ask the reception. The only thing we didn't like about this hotel is their pillows. They were made of dried beans and pellets, similar to bean bags, which was really uncomfortable. Imagine resting your head, after a long day, on a very hard pillow. Hope they can do something about this to make the guests' sleep better.

Reviewed January 24, 2019

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9.0
Exceptional
CherKuan from Singapore
Family with teens
Stayed 3 nights in January 2012

Excellent location for a very affordable hotel”

Near transport node

got the hotel via agoda. excellent low rate. next to jr osaka station ant two subway stations (umeda and nishi umeda station).also very near the kansai airport limousine bus stop at herbis osaka. easy to get around. hotel provides free internet boardband. you need to bring your own laptop and plug the lan cable in and you are good to go.

Reviewed January 28, 2012

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8.3
Excellent
Carel from Singapore
Couple
Twin Room Non-Smoking
Stayed 1 night in November 2014

great location”

location, fast check in and out, comfortable room

one of my best stay in japan, very good location, sheltered to JR osaka station (sakurabashi gate exit). very comfortable bed and pillow, most pillow in japan hotel are very soft, but hearton provides a firm pillow which is much to my liking, i had a very good night sleep. the sheltered link way to station provides stretch of eateries with many choices of food. i will definitely come back to hearton nishi umeda again.

Reviewed December 03, 2014

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9.3
Exceptional
Krissada from Thailand
Family with teens
Twin Room Non-Smoking
Stayed 4 nights in May 2012

good value and good location”

helpful staff and quite good english understanding staff

convenient location good base to start journey around osaka,room is a standard size for osaka our twin room is an acceptable size for us. it is close to the osaka station on the west side of the station near nishi-umeda subway station and herbis airport bus station that gave us a very convenient way back to kansei airport by bus. room is good furnish but boiler is quite a small one just about for around 2 coffee cup

Reviewed May 15, 2012

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