Heritage Hotel
Heritage Hotel
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9.2
Exceptional

"I’m sure it was nice and good location."

Roger

|

May 14, 2018

Deluxe City View Hot Deal - Guestroom Heritage Hotel
Deluxe City View Hot Deal - Guestroom
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Lobby Heritage Hotel
Lobby
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Lobby Heritage Hotel
Lobby
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Swimming pool Heritage Hotel
Swimming pool
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Excellent
Location
8.1
See all 6 photos Heritage Hotel
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What guests are saying:
Nice and clean pool.
Jeferson from Philippines
Family with young children
Clean room,efficient and friendly staff. Room is old and outdated but clean. Minibar is a nice touch. only a short drive from MOA
Sheila from Canada
Couple
Very nice place
Orlei from Japan
Solo traveler
location is perfect. staff are polite and courteous. But the building is old and it smells old, it needs to be remodeled/refurbishment
Ruth from Philippines
Couple
good for price. cozy and classic!
Boong from Philippines
Solo traveler
Especially my favorite steak house and Conti’s famous Mango Bravo ice cream cake. Behind the hotel is the damo US Baclaran if you are looking for bargains
Bernadette from Philippines
Couple
must improve room doors. card keys usually not working
iris from Philippines
Business traveler
Enjoyed the whole stay which exceeded our expectation in terms of food and value for money.
Irish from Philippines
Family with young children
i have the same sentiments to my review!
marren
Couple
Upgraded to a nice suit without extra charge, huge, nice and clean room and bathroom with lots of towels, close to malls and location is great close to airport. Highly recommended to friends and family.
Gerry from United States
Couple

Heritage Hotel

Excellent location
- 2.4 kilometers from city center
- What's nearby?
Very good
From 8741 reviewsSee what guests said
7.5
/
10
Very good service
7.6
Recommended by 82% of guests
Value for money7.3
Distance to city center1.2 km
Location rating8.1
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport3.3 km
  • 600 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Booked 23 times since yesterday | 38 travelers are looking at this property right now
Executive Suite King Bed
Executive Suite King Bed
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
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Club City View Hot Deal
Club City View Hot Deal
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
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Junior Twin Suite
Junior Twin Suite
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 2 double beds
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Junior Suite King Bed
Junior Suite King Bed
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
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Superior Room Twin Beds
Superior Room Twin Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Superior City View
Superior City View
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 double beds
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Club King Bed
Club King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe City View Hot Deal
Deluxe City View Hot Deal
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club Twin
Club Twin
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Junior Suite Twin Bed
Junior Suite Twin Bed
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices

What people love about the property

  • 9.6
    Exceptional

    "Nice staff and food are great"

    Eva

    |

    April 25, 2018

  • 10.0
    Exceptional

    "Great staff super friendly"

    Enver

    |

    April 24, 2018

  • 9.2
    Exceptional

    "Location was good for us."

    Wayne

    |

    March 31, 2018

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More about Heritage Hotel

More about Heritage Hotel

8.4
Excellent

"Staff are helpful and nice."

Leilani

|

May 3, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.3 km Filipino, French, Mediterranean
iBread
4.2 km Filipino
Hizon's Cakes & Pastries
4.8 km Filipino
American cuisine
American cuisine
KFC Harrison Plaza
3.0 km American
Zark's Burgers
3.0 km American
Shakers
3.2 km American, Asian, Filipino
Asian cuisine
Asian cuisine
Isshin Japanese Restaurant
1.0 km Asian, Japanese, Sushi
Szechuan House
1.5 km Asian, Chinese
Croque Cafe+Bakery
2.4 km Asian, Filipino, French

What they offer

8.4
Excellent

"Good location . accomodating staff"

Gary

|

May 6, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (8741)Booking.com Reviews (1690)
7.5
/
10
Cleanliness7.4
Facilities7.1
Location8.1
Room comfort and quality7.6
Service7.6
Value for money7.3
Provided by verified guests of Agoda
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Showing 7655 verified guest comments
12345
10.0
Exceptional
Jeanne from Philippines
Family with young children
Deluxe Room Twin Beds
Stayed 1 night in September 2018
Affordable option for staycation”
Stayed here for a few days with two kids below 8yo. We enjoyed the quiet and comfort the hotel provided. We had the pools to ourselves almost every time we went swimming. The staff were very approachable and kind to the kids. Thank you for a memorable stay. :)
Reviewed December 11, 2018
8.0
Excellent
Roselle from Philippines
Solo traveler
Superior Room Twin Beds
Stayed 1 night in December 2018
Classic grandeur of old hotels”
Heritage gives that feeling of old granduer of hotels in the olden days. Spacious and classic in design. Some wear and tear here and there but still charming.
Reviewed December 11, 2018
10.0
Exceptional
Christopher from Philippines
Couple
Deluxe Room King Bed
Stayed 3 nights in November 2018
Yes very nice hotel.. Good location,, staff very good as notmal with this class of hotel!! ”
Got great deal through agoda and was nice to finish trip at noce hotel... Great buffet breakfast and nice room .. Had deluxe room was very nice!!! Old finishes in room would be the only low ... But not a drama at all had all you would expect with this caliber of hotel.... We loved it!!
Reviewed November 24, 2018
8.8
Excellent
Jonathan from United States
Solo traveler
Club King Bed
Stayed 1 night in August 2018
One Night”
Stayed only 1 night, first time, and it was close to the airport, so it's a great place to stay if you want to avoid traffic of Makati or Malate.
Reviewed December 09, 2018
7.2
Very good
gregory from Philippines
Couple
Deluxe Room King Bed
Stayed 1 night in November 2018
Some front desk staff are CLUELESS”
I travel often and usually stay here for convienence to MOA. I check in and tell front desk I want to add 2 buffet breakfast to my bill. She says, "You can just pay at breakfast or charge it to your room". I say, " I want to pay for it now, along with my room....one time, and done." Go to 8th floor to open door, door keys do not work. Return to front desk to get new ones. Following morning to to eat at buffet breakfast, lady asked me what room I am in. I tell her....she says, sorry sir you do not have breakfast included. ( Obviously front desk did not update my room/payment status when I checked in and paid UPFRONT. So.....I have to take a seat and watch others be seated while lady goes to FRONT DESK to clarify. FINALLY, 15 minutes later, she tells me, "It's ok sir, go ahead". Please train front desk staff that CUSTOMER is king and to do as they ask.........think outside the box and use some COMMON SENSE.
Reviewed November 28, 2018
5.2
Melinda from Austria
Solo traveler
Deluxe Room Twin Beds
Stayed 1 night in December 2018
Good for one night stay only”
Close to shopping mall, airport but room is not my type of room - the insulation is very poor, you hear the noise outside including the cling of the elevator. The restaurant is nicely decorated -
Reviewed December 09, 2018
8.8
Excellent
Larry from United States
Business traveler
Double Superior
Stayed 3 nights in November 2018
A great experience ”
Very nice place with an over the top staff. Very roomy & comfortable along with excellent WiFi coverage. The restaurant and swimming pool area is really top notch. It is older decor, our refrigerator did not work, the plug on the hot water boiler pot was loose, and the hot & cold water valve in the shower was not consistent...
Reviewed November 10, 2018
10.0
Exceptional
Gina from Philippines
Business traveler
Superior Room Twin Beds
Stayed 1 night in November 2018
Recommended”
Kudos to all staff for a great customer service, really felt welcome. The rooms were super clean, beds were so much comfy though toilet could have been much better if with bidet. The buffet breakfast has a good variety. Their gym also comes with spa and sauna which is very inviting. The only con could be the pool which needs some cleaning and depth could have been a bit shallow. Overall, it was a great stay and I recommend this hotel.
Reviewed November 09, 2018
9.2
Exceptional
Jane from Philippines
Group
Executive Suite King Bed
Stayed 1 night in September 2018
Exceptional”
Friendly, courteous and accommodating staff. Spacious room but it would have been great if carpeting especially at the sides if they are clean and well-maintained but we still had a great time here and will definitely come back.
Reviewed November 02, 2018
8.4
Excellent
marren
Couple
Deluxe Room King Bed
Stayed 1 night in September 2018
some staff are not so friendly.. ”
it was a bad experienced to one staff there during conversation on the phone, the male staff were so impolite of taking my order that time.. yeah i am a filipino and the way he talked to me was so informal... like, ayyyy cash basis lang tayo, and ay di ko po alam kung anong available sa kitchen! what the heck, and worst the order was wrong and he was blaming it to me! i was not able to get his name! but mind you some of the staff there are so snobbish! i never experienced this kind of treatment to other hotel, it was our first time in your hotel and our impression to you was really bad because of your staff! yeah the food and all your facilities are great but what kind of staff do you have... if only i got his name!!
Reviewed October 31, 2018
8.8
Excellent
David from United Kingdom
Solo traveler
Superior Room Twin Beds
Stayed 2 nights in October 2018
I'd recommend without hesitation”
I've stayed at the Heritage on and off for the last 10 years. It must have originally been a genuine 5 star hotel...but that was some time ago. The hotel needs a major facelift but that does not detract from its value for money. I was paying about $us55 a night which is very good value indeed.
Reviewed October 21, 2018
5.2
Boon from Singapore
Business traveler
Deluxe Room Twin Beds
Stayed 3 nights in November 2018
Above average”
Staff could be more friendly. Nearest, walking distance to a eatery is Kenny Rogers, which is about 100-150m from Hotel. Otherwise, having to cross that busy and dark cross-junction would be a challenge
Reviewed November 20, 2018
8.4
Excellent
Gary from Australia
Business traveler
Superior Room Twin Beds
Stayed 1 night in September 2018
Excellent”
Reliable accommodation good value friendly staff. Well located for my purposes
Reviewed December 03, 2018
9.6
Exceptional
gregory from Philippines
Family with young children
Deluxe Room King Bed
Stayed 1 night in September 2018
Upgrade at no charge. ”
Love this hotel. It's older but rooms and facilities are top notch. Huge spacious rooms and best breakfast buffet in Manila ! Super close to Airport and Mall of Asia. We stay here everytime we have anything going on in Manila.........as we live 60 miles away and locals know traffic in Manila can be INSANE. ha ha
Reviewed September 11, 2018
8.4
Excellent
Shinji from Japan
Couple
Superior Room Twin Beds
Stayed 2 nights in August 2018
good location”
The hotel is conveniently located near the airport, MOA and EIEC. I often stay the hotel when i visit Manila. This time the cable tv was broken. You might not be asked to pay a deposit, but if you want to use a fridge, you would better pay at the check-in.
Reviewed August 26, 2018
8.0
Excellent
Cleotilde from Philippines
Couple
Deluxe Room Twin Beds
Stayed 2 nights in August 2018
a all in one hotel-room, pool, food and nice location”
The hotel in general is good, clean rooms, the beddings are clean only the aircondition is not that cold (hot specially when you are inside the comforter). The cons are buffet has limited variation, specially the breakfast (you wont even see bacon, ham, spam and the cheese is limited) more on eggs (sunny side up, omelet, scrambled and so on ... still eggs)
Reviewed August 24, 2018
8.4
Excellent
Attilagrace from United States
Group
Superior Room Twin Beds
Stayed 1 night in August 2018
Some staff are nice some aren’t. Coffee shop ”
Everything so far we’re goid, except when we were late for breakfast buffet, I requested if continental breakfast be ok to to deliver or pick up. We ended up getting just bread no coffee no juice that was supposed to go with continental breakfast that I paid five hundred pesos in voucher. Money is cheap but for the price it should given what is supposed to be with such set of breakfast.
Reviewed August 22, 2018
8.0
Excellent
Daniel from United States
Solo traveler
Superior Room Twin Beds
Stayed 2 nights in August 2018
Surprisingly good hotel”
The Heritage Hotel is an amazing older hotel. It must be a an old hotel - classic style - but it's still clean. Can't beat the location; close to Mall of Asia and City of Dreams...lots of taxis available. My only criticisms are about the staff. Restaurant is super slow. After returning to my recently cleaned room one day, I noticed there were no towels. I called like 3-4 times to get towels delivered to my room...it just seemed to be too difficult for them to carry out. Also, I heard a loud pounding sound one night about midnight...so I opened my door and say 3-4 hotel staff pounding the lock/handle off a door with hammers and chisels (on a room across the hall). The staff just smiled and said it was necessary to "open" the door. WTF?!
Reviewed August 22, 2018
8.4
Excellent
Danica from Thailand
Family with teens
Superior Room Twin Beds
Stayed 2 nights in August 2018
Staff are very accommodating”
We requested for a room transfer because of our room was smelling smoke and they happily assisted us to change rooms. There are several times wherein the keycards malfunctioned though. I need to go to the service desk to have this fix. The theme of the hotel is a bit old thus probably where it derived its name "heritage". Overall, it was a nice stay.
Reviewed August 20, 2018
8.8
Excellent
joy from Philippines
Family with teens
Superior Room Twin Beds
Stayed 1 night in July 2018
very impressive”
the staff was very kind. we arrived in manila around 9 am and the front desk told us that we’ll have to wait until 12 or until they could find a room for us. we asked them if we could check in earlier since we didn’t get any sleep in our flight from japan. the girl in the front desk gave us a consideration and let us check in at 11:30. the room was clean but the cr needs a little improvement. overall, we enjoyed our stay, especially the gym.
Reviewed August 02, 2018
12345
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  • Excellent location
  • Manila Bay
  • Baclaran LRT Station is within 0.6 km