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Heritage Sixteen
Heritage Sixteen
Heritage Sixteen
Heritage Sixteen
Heritage Sixteen
Heritage Sixteen
Heritage Sixteen

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7.8

Very good

141 reviews

141 reviews

See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Fruit Stall

20 m

Chulia Street

100 m

Syed Al-Attas Mansion

120 m

Jalan Masjid Kapitan Keling

130 m

Loo Pun Hong

170 m

Popular landmarks
Khoo Kongsi

370 m

Cheong Fatt Tze - The Blue Mansion

450 m

Pinang Peranakan Mansion

580 m

Chew's Jetty

770 m

Penang Fort Cornwallis

1.1 km

Closest landmarks
Spider Web Internet

120 m

Jonathan Yun Sculptural Jewelry

190 m

Stardust

190 m

Teochew Puppet and Opera House

200 m

Lam Yeong Tong Yep Temple

200 m

Heritage Sixteen

No 16 Lebuh Carnavon, Georgetown, Penang, Georgetown, Penang, Malaysia, 10450 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion.

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Highlights

Located in heart of Penang

Airport transfer

700 meters to public transportation

Inside city center

190 meters to Armenian Street

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Tours

Wi-Fi in public areas

Family room

Smoking area

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money7.8
Distance to city center0.7km
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport15.1 km

Rooms available at Heritage Sixteen

Standard Twin (Shared Bathroom)
...
  • Room size: 14 m²/151 ft²
  • Street view
  • 2 single beds
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Standard Queen With Window
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  • Room size: 12 m²/129 ft²
  • City view
  • 1 queen bed
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Family Room - 3 People
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  • Room size: 23 m²/248 ft²
  • Street view
  • 1 single bed and 1 double b...
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Family Room Bunk Bed
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 single bed
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Triple Room
...
  • Room size: 15 m²/161 ft²
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Standard Queen Room with Shared Bathroom
...
  • Room size: 10 m²/108 ft²
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Family Room
...
  • Room size: 23 m²/248 ft²
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Family Room with 3 Beds and Shared Bathroom
...
  • Room size: 12 m²/129 ft²
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Deluxe Double Twin room
...
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    QUEEN BED 1 TWIN BED
    ...
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      Frequently asked questions

      What time is check-in and check-out at Heritage Sixteen?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

      How do I get to Heritage Sixteen?

      Heritage Sixteen is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 45 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Heritage Sixteen has a car park that's close to the hotel. Parking is available for an additional charge. Self-parking is conveniently available at the hotel.

      Is breakfast offered at Heritage Sixteen?

      Start your mornings right, with the continental and buffet breakfast options offered at Heritage Sixteen.

      What is the smoking policy at Heritage Sixteen?

      Heritage Sixteen does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to Heritage Sixteen?

      The closest train, metro, or bus station to Heritage Sixteen is Komtar Bus Terminal, 690 m away.

      What restaurants are nearby Heritage Sixteen?

      Restaurants including Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear are popular in Heritage Sixteen’s neighborhood which is known as Georgetown.

      What popular shopping places are close to Heritage Sixteen?

      Shopping options in Heritage Sixteen’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Jonathan Yun Sculptural Jewelry.

      What are popular attractions near Heritage Sixteen?

      Heritage Sixteen’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

      What popular natural sightseeing spots are close to Heritage Sixteen?

      Heritage Sixteen’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Heritage Sixteen

      • 10

        Exceptional

        "Wonderful experience for our stay at Heritage Sixteen!"

        PANG

        |

        April 30, 2021

      • 10

        Exceptional
        Staff 

        "Awesome hotel with nice and friendly staff"

        mansurni

        |

        December 25, 2020

      • 8.8

        Excellent
        Location

        "Lovely hostel in a great location in Georgetown, walking distance to everything!"

        Fiona

        |

        January 29, 2020

      Property ranking|Compared to 2,550 Penang properties
      See all rankings
      Room comfort score
      7.3/10
      Location score
      8.7/10
      Room size
      16 sqm.
      Service score
      8/10
      Better than
      94
      %
      of Penang properties
      Better than
      91
      %
      of Penang properties
      Bigger than
      87
      %
      of Penang properties
      Better than
      86
      %
      of Penang properties
      Overall rating:

      7.8

      Very good
      141 reviews
      Cleanliness
      7.8
      Facilities
      7.2
      Location
      8.6
      Read all reviews >
      More about Heritage Sixteen

      More about Heritage Sixteen

      Heritage Sixteen

      Heritage Sixteen is the perfect choice for travelers who want to take in the sights and sounds of Penang. Experience an urban escape in Penang with a stay at Heritage Sixteen, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Penang with a stay at Heritage Sixteen, located merely 570 m from Pinang Peranakan Mansion.
      Heritage Sixteen provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
      Front desk services including luggage storage can assist with your needs. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
      Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Feel right at home during your stay at Heritage Sixteen. Some rooms at Heritage Sixteen are equipped with air conditioning for your convenience. It's good to know that a hair dryer and towels are provided in some guest bathrooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Heritage Sixteen. Heritage Sixteen has vending machines that provide round-the-clock refreshment, at low cost.
      Heritage Sixteen lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Have fun with your friends or family, or even meet new people at the library.


      Around the property

      Take some time to explore Penang during your stay at the hotel. There are lots of things you and your travel group can do near Heritage Sixteen, starting with visits to Chew's Jetty just 760 m away. Experience local culture through architecture at Cheong Fatt Tze - The Blue Mansion located 440 m away.


      Reasons to stay here

      Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
      This accommodation is highly recommended for its location, scoring higher than 90% of other options in the city.
      It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Penang.

      Amenities and facilities
      Very good
      Facilities

      7.2

      Most talked about facilities

      Breakfast

      4 mentions

      Housekeeping

      3 mentions

      Food & Dining

      2 mentions

      Internet

      1 mention

      Languages spoken

      • English
      • Malay

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet [LAN]
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Garden
      • Ticket services
      • Tours

      Cleanliness and safety

      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • First aid kit
      • Hand sanitizer
      • Physical distancing of at least 1 meter
      • Safe dining setup
      • Sterilizing equipment

      Dining, drinking, and snacking

      • Vending machine

      Services and conveniences

      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Ironing service
      • Library
      • Luggage storage
      • Smoke-free property
      • Smoking area

      For the kids

      • Family room

      Access

      • Exterior corridor
      • Pets allowed

      Getting around

      • Airport transfer
      • Car park [charges apply]
      • Car park [nearby]

      Available in all rooms

      • Air conditioning
      • Desk
      • Free bottled water
      • Individual air conditioning
      Location
      No 16 Lebuh Carnavon, Georgetown, Penang, Georgetown, Penang, Malaysia, 10450
      Excellent
      Location

      8.6

      Airports

      • Penang International Airport (PEN)
        15.1 km 24 min drive
      • Sultan Abdul Halim Airport (AOR)
        86.9 km

      Public transportation

      • Komtar Bus Terminal
        700 m
      • Pengkalan Raja Tun Uda Bus Terminal
        790 m

      Hospital or clinic

      • Waktu Perkhidmatan Klinik
        290 m

      Shopping

      • Gurney Plaza
        3.7 km

      Convenience store

      • 7 Eleven
        110 m

      Cash withdrawal

      • ATM
        310 m
      What's nearby

      Popular landmarks

      • Armenian Street
        190 m
      • Khoo Kongsi
        370 m
      • Cheong Fatt Tze - The Blue Mansion
        450 m
      • Pinang Peranakan Mansion
        580 m
      • Chew's Jetty
        770 m
      • Penang Fort Cornwallis
        1.1 km
      • Kek Lok Si Temple
        7.2 km
      • Batu Ferringhi Beach
        11.4 km
      • Entopia
        13.7 km
      • Escape Theme Park
        13.8 km

      Nearby landmarks

      • Fruit Stall
        20 m
      • Chulia Street
        100 m
      • Spider Web Internet
        120 m
      • Syed Al-Attas Mansion
        120 m
      • Jalan Masjid Kapitan Keling
        130 m
      • Loo Pun Hong
        170 m
      • Ng Fook Thong Temple
        180 m
      • Dr Sun Yat Sen's Penang Base
        190 m
      • Sun Yat Sen Museum
        190 m
      • Armenian Street
        190 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-5 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 6 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-in until23:00
      • Check-out from07:00
      • Check-out until12:00
      • Reception open until23:00

      Getting around

      • Airport transfer fee45 MYR
      • Distance from city center0.7km

      The property

      • Number of floors1
      • Number of rooms 20
      • Room voltage240
      • Most recent renovation2016
      Property announcements

      Please note that for extra beds, guests will be provided with mattresses. Extra bed charges apply. Please inform Heritage Sixteen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

      Reviews of Heritage Sixteen from real guests

      Provided by verified guests of Agoda
      7.8
      /
      10
      Cleanliness7.8
      Facilities7.2
      Location8.6
      Room comfort and quality7.3
      Service8.0
      Value for money7.8
      High score for Penang
      Rating
      9+ Exceptional (24)
      8-9 Excellent (15)
      7-8 Very Good (5)
      6-7 Good (8)
      <6 Below Expectation (11)
      Time of the year
      Mar - May (17)
      Jun - Aug (8)
      Sep - Nov (11)
      Dec - Feb (27)
      All guests (138)
      All room types
      All languages

      Show reviews that mention 

      Showing 63 verified guest comments
      1234
      10.0
      Exceptional
      Victoria from Malaysia
      Family with teens
      Family Room - 3 People
      Stayed 1 night in May 2019

      My experience in Heritage 16”

      The stayover is located about 10 minutes away by walk to jetty (where the bus and ferries parked). Receptionist. Named Jelly, very helpful. Stayover. Receptionist is only open until 11pm. Check in open at 2 but we manage to get our room at 12. Big dining area downstairs. Water and biscuits is free all day. They also provide free tea and coffee. All rooms located upstairs. The stairs quite steep and high. Chill out area downstairs and upstairs. They provide lot of games/puzzle to play. Mini library. Computers with accessible Internet. Room. The room that we were staying was 11. Our room located just beside the bathroom. Single bed below and queen bed upstairs. Multi option of light which is accessible in both ways. I would say the room is very clean and cozy. Working AC, very cold. Quite spacy for 3 of us. Toiletries. Shared bathroom and toilet. During our stay, the toilet didnt have toilet paper but they provide liquid shower in bathroom, toilet and sink area. Functioning water heater. Clean. Extra. So, something came up and we need to leave early. There's no available receptionist as it was 3 in the morning. We just leave the room key and notes at the reception desk to inform about our leaving. Then, they (Jelly) contacted me and transfered me my deposit back. Yayy 😁🙌🏻

      Reviewed May 23, 2019

      See room deals

      9.6
      Exceptional
      Joseph from United States
      Solo traveler
      Bed in 10-Bed Mixed Dormitory Room
      Stayed 1 night in February 2019

      Very cozy place to stay. Many areas for socializing!”

      Immediately loved the vibed upon arriving for my 1-night stay. Good spacious lobby area to work in, ambient chill music, and a cat roaming to give you a cat cafe feel. Beds are super comfortable, large and private with a blind. Several lighting options as well. Many showers and toilets, so you don't have to wait at all. the rooftop has a small patio garden to stretch or socialize. Overall good feel. Thanks for allowing me to work in the lobby days after my check-out.

      Reviewed February 22, 2019

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      10.0
      Exceptional
      JF from Malaysia
      Family with young children
      Family Room - 3 People
      Stayed 2 nights in September 2019

      Exceptional”

      10-15min walk from Jetty, 3 mins walk from the happening Love Lane. Lots of food all around, directly next door is another famous restaurant (long queue). Rooms are basic, water refill provided. Not to mention friendly staffs.

      Reviewed November 09, 2019

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      10.0
      Exceptional
      PANG from Malaysia
      Couple
      Standard Queen with View and Shared Bathroom
      Stayed 2 nights in April 2021

      Great location, fantastic room, friendly staff”

      Nothing to complain about. Great value that we've gotten for the price. Wonderful experience for our stay at Heritage Sixteen!

      Reviewed April 30, 2021

      See room deals

      9.6
      Exceptional
      Affariza from Malaysia
      Group
      Standard Queen With Window
      Stayed 1 night in April 2019

      all is ok! wonderful! outside look dull, inside like heaven and comfortable, security with touch ke,”

      comfortable, security key, nice simple breakfast, clean bathroom,

      Reviewed April 13, 2019

      See room deals

      10.0
      Exceptional
      mansurni from Malaysia
      Couple
      Standard Twin (Shared Bathroom)
      Stayed 2 nights in December 2020

      Exceptional”

      awesome hotel with nice and friendly staff

      Reviewed December 25, 2020

      See room deals

      8.8
      Excellent
      Julian from United Kingdom
      Couple
      Standard Twin (Shared Bathroom)
      Stayed 9 nights in January 2020

      Convenient but noisy”

      Staff and location both great, couldn't hope for better on either count in George Town. However (and to be fair part of the issue may be because of the age of the building) our stay was far from restful because of the constant noise. We were staying 9 nights and after the first night we asked to move to another room as we had traffic noise and noisy neighbours (due to the thin partition between private rooms) and the staff were brilliant and moved us to another room which seemed better (no neighbours partitioned). Sadly whilst we lost the neighbours next door and traffic noise we gained the privilege of being by a door leading to the outside space, toilets and showers, smoking area, in a corridor with rooms that held guests who were oblivious to the fact that people might be trying to sleep at 1am or 6am, chatting loudly, slamming doors, running (on very creaky wooden floors). Then there was the fan /air con from the restaurant next door, a high pitched whine from around noon to 10pm

      Reviewed January 31, 2020

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      9.6
      Exceptional
      roslinna from Malaysia
      Couple
      Standard Queen with View and Shared Bathroom
      Stayed 1 night in December 2019

      Environment”

      Bit noisy becoz of the wooden door ..

      Reviewed January 08, 2020

      See room deals

      8.8
      Excellent
      Bethan from United Kingdom
      Couple
      Standard Queen with View and Shared Bathroom
      Stayed 1 night in April 2019

      Super clean! Lots of toilets and showers so we never ran into anyone, there 3 nights...”

      Lots of lovely communal spaces. And the staff were helpful.

      Reviewed April 13, 2019

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      8.8
      Excellent
      Fiona from United Kingdom
      Couple
      Standard Twin (Shared Bathroom)
      Stayed 1 night in January 2020

      Great location!”

      Lovely hostel in a great location in Georgetown, walking distance to everything! Our private room was small but comfy. Only downside was the noise overnight from outside the hostel... very noisy but it was Chinese New Year! Breakfast was great!!

      Reviewed January 29, 2020

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      8.4
      Excellent
      CHONG from Malaysia
      Family with young children
      Family Room with 3 Beds and Shared Bathroom
      Stayed 1 night in April 2019

      Strategic location”

      close with food stall and famous places.

      Reviewed April 23, 2019

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      8.4
      Excellent
      CHONG from Malaysia
      Family with young children
      Standard Queen with View and Shared Bathroom
      Stayed 1 night in April 2019

      Strategic Location”

      close with food stall and famous places.

      Reviewed April 23, 2019

      See room deals

      6.8
      Good
      karine from Canada
      Group
      Family Room - 3 People
      Stayed 4 nights in March 2019

      Excellent location!”

      This hotel is right in the middle of the old city. You have everything as soon as you step-out the door. Restaurants, bars, small markets, etc. The included breakfast is somewhat disappointing. A few slices of toasted bread and a bit of scrambled eggs. The staff was inexistant and not helpful at all, although friendly when we managed to exchange with them.

      Reviewed March 20, 2019

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      5.2
      Febrina from Thailand
      Couple
      Standard Twin (Shared Bathroom)
      Stayed 2 nights in August 2019

      Disappointing”

      They offered free breakfast and tasted good. The room we were in smelled dusty. We booked for 3 night, and informed the staff through agoda that we were going to check in late since we departed at night from KL and they acknowledged it. We called their phone number about 50 times when we arrived at the property. I know it was late, around 1 am but we did inform the property IN ADVANCE and THEY ACKNOWLEDGED it. Nobody even knew we rang the bell! We were upset and need to looked for another property around. But around the property at night it's quite creepy because so many drunk people around on the street. The next day since we dont have time to book at another property, we came, told them the story and they didn't apologise. Awful experience.

      Reviewed February 23, 2020

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      2.8
      Kanneka from Malaysia
      Solo traveler
      Standard Queen with View and Shared Bathroom
      Stayed 1 night in March 2021

      The hotel is dusty. ”

      The guest is not happy and asked to cancel her reservation to help the worker to sustain. No one can do a double booking for one night. Already stayed here for 4 night. Common bro. SOB.

      Reviewed March 24, 2021

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      10.0
      Exceptional
      Sara from United Kingdom
      Solo traveler
      Stayed 2 nights in May 2017

      Highly recommended! ”

      I loved this place so much so that I kept extending my stay as I really didn't want to leave! Everything about Heritage Sixteen was amazing, the staff were so lovely and welcoming and really made an effort! The location is fantastic, close to all the shops, markets and bus stops. My room was lovely and the bathrooms were very well kept, breakfast was included and that was always nice with a good selection! Definitely staying here again when I re-visit Penang!

      Reviewed May 24, 2017

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      9.7
      Exceptional
      Jennifer from United States
      Family with teens
      Deluxe Queen with Bathroom Attached
      Stayed 2 nights in December 2015

      Surprised by this little place”

      Helpful and Gracious Staff, Very CLean and Ample Breakfast

      We had not planned to stay more then a 2 nights here but found ourselves miscalculating the visa process so we were stuck in Penang for 6 days. Actually, being stuck became a pleasure. The hotel is located right in the heart of Geaorgetown and it is easy to access the rest of the island from here by bus. The staff had answers for everything and made it extremely easy to book onward travel and entertainment and they had some great restaurant suggestions. The hotel was very clean and offered housekeeping services everyday. I am accustomed to breakfast being offered as a tea and some white toast but instead they had a buffet offering Asian and Western foods with tea and coffee and it was fantastic to have this included as well as a great way to start our day before we headed off on an adventure. Also, We found the family rooms spacious and very comfortable. We are a backpacking family and so have a budget to keep to for our longterm travel. We found this hotel definitely worth the money and really enjoyed our stay in Penang as there was plenty for a family to do!

      Reviewed December 24, 2015

      See room deals

      9.6
      Exceptional
      Grant from United States
      Family with young children
      Standard Twin (Shared Bathroom)
      Stayed 4 nights in August 2018

      Awesome place for Kids too! ”

      We loved our stay at the Heritage 16! It was an excellent location, and the front staff (Alex and Jelly) were amazing at answering all our questions. They also loved playing with our daughter (1 year old) throughout the day. There is a plethora of living/common spaces to hang out in, which is great! There is also a ton of toys, and books, that adults and kids alike can play with. The only downside to this hotel is the NOISE! It was loud all. the. time. not always due to other residents, but it was right next to a club (pumping music until 2am every friday/saturday night, and 12midnight on sunday nights). The windows, just consider them as open windows, even with AC. (The AC works, and is cold!) ALso, free tea/coffee and biscuits all day! We met some great friends, and had some awesome food while staying here! I would recommend to anyone! (maybe bring a sound machine, which we travel with)

      Reviewed September 09, 2018

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      8.4
      Excellent
      Beatrice from Malaysia
      Family with teens
      Family Room with 2 Queen Bed and Shared Bathroom
      Stayed 2 nights in November 2017

      Good bed”

      Located near to a wet market. A bit noisy if your room facing the market. Otherwise, it’s quite quiet. Walking distance to the heritage walk.

      Reviewed December 01, 2017

      See room deals

      9.2
      Exceptional
      Uriah from United States
      Couple
      Standard Twin (Shared Bathroom)
      Stayed 3 nights in April 2017

      So nice, extended twice”

      Extended our stay twice while here. Location is great, right next to food and walking distance to a lot of sites. Our specific room was a little noisy from facing the street below. The noise wasn't bad at night but started early in the morning so earplugs helped (seemed a lot better than other hostels on other streets though) The house is beautiful. High ceilings make everywhere feel very large and they do a good job maintaining the place. Could use a little work with bathroom cleanliness, but rooms were very clean and simple. Breakfast was a nice change from the usual toast, but make sure you don't wait until the last minute or most will be gone. Staff was really friendly and always there to assist.

      Reviewed April 15, 2017

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      1234
      This is a popular property. Don't miss out!

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