Hermes Palace Hotel Managed by BENCOOLEN
Hermes Palace Hotel Managed by BENCOOLEN
See all 26 photos
Grand Deluxe - Guestroom Hermes Palace Hotel Managed by BENCOOLEN
Grand Deluxe - Guestroom
See all 26 photos
Lobby Hermes Palace Hotel Managed by BENCOOLEN
Lobby
See all 26 photos
Interior view Hermes Palace Hotel Managed by BENCOOLEN
Interior view
See all 26 photos
Swimming pool Hermes Palace Hotel Managed by BENCOOLEN
Swimming pool
See all 26 photos
See map Hermes Palace Hotel Managed by BENCOOLEN
See map
Very good
Location
7.5
See all 26 photos Hermes Palace Hotel Managed by BENCOOLEN
See all 26 photos
Removed from saved list

Hermes Palace Hotel Managed by BENCOOLEN

Very good location
Have a question for Hermes Palace Hotel Managed by BENCOOLEN?
Very good
From 231 reviewsSee what guests said
7.3
Recommended by 91% of guests
Value for money7.1
Location rating:7.5
Has restaurant:Yes
  • Air conditioning

  • Room service [24-hour]

  • Bar

  • Nightclub

Room choices
Junior Suite
Junior Suite
...
  • 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Grand Deluxe
Grand Deluxe
...
  • 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Room
Deluxe Room
...
  • 28 m²/301 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
Have a question for Hermes Palace Hotel Managed by BENCOOLEN?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Hermes Palace Hotel Managed by BENCOOLEN

More about Hermes Palace Hotel Managed by BENCOOLEN

An overview

Show more

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (231)Booking.com Reviews (36)
7.3
Very good
Cleanliness7.4
Facilities7.7
Location7.5
Room comfort and quality7.0
Service7.3
Value for money7.1
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
Bahasa Indonesia
Français
Nederlands
more
Room type
Deluxe Room
Grand Deluxe
Junior Suite
Search reviews
Now you can search for any keyword within the reviews
Showing 186 verified guest comments
12345
5.6
Yose from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in June 2018
So old hotel, No renovation”
No comment
Reviewed June 10, 2018
5.6
Yose from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in June 2018
So old hotel, No renovation”
No comment
Reviewed June 10, 2018
8.0
Excellent
Heny from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in June 2018
Hotel yang nyaman”
hotel yang nyaman dengan lokasi yang ok dan makanan yg enak
Reviewed June 06, 2018
8.8
Excellent
Agus from Indonesia
Couple
Deluxe Room
Stayed 1 night in May 2018
Good”
No hand towel
Reviewed May 31, 2018
10.0
Exceptional
Arini from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in March 2018
ONE OF THE TOP IN BANDA ACEH”
I spent one night in Banda Aceh by staying here in Hermes Palace. Definitely one of the top hotels in Banda Aceh. What I love the most is the breakfast menus. The hospitality of the staffs in the strong point here. Will be back again and again to this hotel. Good job!
Reviewed May 12, 2018
10.0
Exceptional
joan from United States
Couple
Junior Suite
Stayed 7 nights in December 2017
gud”
gud
Reviewed February 19, 2018
6.0
Muji from Indonesia
Couple
Grand Deluxe
Stayed 2 nights in December 2017
business travel in Aceh”
now is become worst compare with 2 years ago.
Reviewed January 02, 2018
6.0
rudy from Indonesia
Solo traveler
Junior Suite
Stayed 1 night in November 2017
GOOD”
GOOD
Reviewed December 18, 2017
6.8
Good
Rudy from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in October 2017
Smell in lobby, lift, corridor and rooms”
Staff without smile. Room size is big. Smells all around hotel. breakfast is good with variety of local and international selection. Price for beverages awfully expensive. a can of fanta cost 45,000 rupiah
Reviewed October 06, 2017
7.6
Very good
Yuliana from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in October 2017
Comfortable bed”
Check in can only be at 14:00 and check out at 12:00. The staff so stiff not so warmth and welcome. The refrigerator broken, the hair dryer also not hot, the AC too cold and cannot be setting. The breakfast are reguler. The best thing about this hotel is the bed so comfortable since it's king koil. The room and hotel design are not as glamour as the picture.
Reviewed October 05, 2017
6.4
Good
yanti from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in September 2017
Dont expect like 5 stars hotel”
Well If I say this is one of hotel recommend to stay in Banda Aceh but the rooms just so so & not too clean , quite small & also the bathroom...welll just ok for me & not Value for money, Location is good & you can finds lots of coffee shop surrounding the hotel
Reviewed September 29, 2017
10.0
Exceptional
Aji from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in August 2017
Good Hotel”
Big room and very clean as well. Lots of food for breakfast. They provided shuttle to the airport as well.
Reviewed August 28, 2017
4.8
mohd from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in March 2017
The hotel looks rundown. The owner/management should look at refurbishing it n give a new life to i”
Pest control is being overlooked. I saw cockroach playing around a buffet countwe during breakfast and crawled happily on porridge condiment bowls. For the price we pay, they shld also have omelette, pan cake, waffle live cooking for breakfast, not put it in seeving dish and got hardened by the time diners eating it. Shower water pressure is too low, especially when u are going for hot water. The hotel is due for refurbishment very badly, especially its rooms
Reviewed March 26, 2017
8.0
Excellent
Raja from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in November 2014
good rooms”
hotel is ok, has nearby food stalls that are quite ok
Reviewed March 13, 2017
8.4
Excellent
GHAZALI from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in December 2016
Best hotel in town”
Overall ok but need improvement for toilet/shower quality. The toilet floor always getting wet whenever we finished our shower.
Reviewed December 28, 2016
8.8
Excellent
Peter from Australia
Business traveler
Deluxe Room
Stayed 5 nights in December 2016
A short visit”
All good.
Reviewed December 23, 2016
8.4
Excellent
Widigdya
Business traveler
Deluxe Room
Stayed 1 night in December 2016
Good location”
Good location
Reviewed December 18, 2016
6.4
Good
nizar from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in September 2016
In general hotel facility good enough for family with young children.”
But unfortunately bath room in ours was not clean and broke of the door. It,s not easy for lock the door. The rest ok .
Reviewed September 15, 2016
6.0
Kok from Malaysia
Couple
Deluxe Room
Stayed 1 night in July 2016
Satisfactory Stay”
Normal stay at Hermes hotel. Decent stay, no complains :)
Reviewed July 12, 2016
4.4
Widodo from Indonesia
Business traveler
Grand Deluxe
Stayed 2 nights in April 2016
Not bad but not good”
Need more development (management,personality and much more),more better benchmark to other good hotels.
Reviewed April 17, 2016
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices