Hero Hotel Ambon
Hero Hotel Ambon
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Deluxe Double Bed - Bed Hero Hotel Ambon
Deluxe Double Bed - Bed
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Lobby Hero Hotel Ambon
Lobby
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Interior view Hero Hotel Ambon
Interior view
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Interior view Hero Hotel Ambon
Interior view
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Excellent
Location
8.2
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Hero Hotel Ambon

Excellent location
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Very good
From 49 reviewsSee what guests said
7.4
Recommended by 88% of guests
Value for money7.3
Location rating:8.2
Has restaurant:Yes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
7.5
Very good
Room comfort & quality
Deluxe Double Bed
Deluxe Double Bed
...
  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • 30 m²/323 ft²
  • Shower
  • 2 single beds
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More about Hero Hotel Ambon

More about Hero Hotel Ambon

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Real reviews from real guests

Agoda Reviews (49)Booking.com Reviews (64)
7.4
Very good
Read reviews from:
Cleanliness7.4
Facilities6.7
Location8.2
Room comfort and quality7.5
Service7.6
Value for money7.3
Provided by verified guests of Agoda
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Showing 37 verified guest comments
12
7.2
Very good
sharon from Indonesia
Family with young children
Deluxe Double Bed
Stayed 10 nights in May 2018
Nice and Quiet ”
It’s nice and quiet considering the location is in the heart of the city. The “street food”/breakfast reminds me of my childhood which I love it. The only thing that annoys me is that I need to remind the cleaning service to make up the room every morning.
Reviewed June 01, 2018
7.6
Very good
Frits from Netherlands
Solo traveler
Deluxe Twin Bed
Stayed 1 night in March 2018
convenient hotel, poor wifi”
wifi in the room is often disconnected, in the restaurant it's good. nice rooms and restaurant area
Reviewed March 14, 2018
8.0
Excellent
regina from Indonesia
Business traveler
Deluxe Double Bed
Stayed 2 nights in October 2017
Very good”
good
Reviewed October 22, 2017
7.6
Very good
Christina from Indonesia
Solo traveler
Deluxe Double Bed
Stayed 3 nights in December 2016
Very friendly place in the city center ”
room was cozy and clean, but a little "rain" from the AC... The staff is wonderful and friendly, and in the groundfloor there is a nice and modern restaurant, also a small shop. There is Youth Hostel atmosphere, very nice :) I liked it and I will come back next year with my family!
Reviewed December 12, 2016
8.0
Excellent
Pierluigi from Portugal
Couple
Deluxe Double Bed
Stayed 2 nights in November 2016
Good place to stay in Ambon proper, considering what's on offer in town...”
Ok hotel
Reviewed December 02, 2016
6.0
Kelli from United States
Business traveler
Deluxe Double Bed
Stayed 2 nights in January 2016
good location and good option for transit ”
Clean, comfortable rooms in a good location behind the kantor Gub in the city center. My choice for transit to other sites in Maluku. Within walking distance to city sites.
Reviewed November 27, 2016
8.4
Excellent
Anne from South Africa
Couple
Deluxe Double Bed
Stayed 1 night in October 2016
Excellent value”
This is good hotel for a reasonable price. Very comfortable rooms and friendly staff.
Reviewed November 14, 2016
6.8
Good
Allison from United States
Couple
Deluxe Double Bed
Stayed 1 night in August 2016
Comfortable stay”
Great place for a quick stay, perfect for us to crash on the way to and from the Banda Islands.
Reviewed November 08, 2016
6.4
Good
Janet from United States
Couple
Deluxe Double Bed
Stayed 1 night in October 2016
OK place in Ambon”
We spent just one night here after a live-aboard scuba diving trip. The location of the hotel is convenient to town but about 30-45 minutes to the airport. We ate lunch in the café and the food was fine. Staff was friendly and helpful and spoke English. They booked a taxi for us early in the morning for the airport, and that worked fine. WiFi was free and pretty fast. Bed was comfortable. Room cleanliness was acceptable, but not great - lots of dust and dirt behind the TV, and bathroom sink did not drain well. OK for a budget hotel.
Reviewed October 29, 2016
6.4
Good
Stephanie from Switzerland
Solo traveler
Deluxe Double Bed
Stayed 1 night in July 2016
Ok value for the price”
Nice atmosphere in the coffee shop that belongs to the hotel, bathroom was very smelly, everything else in the room was functional and ok.
Reviewed July 18, 2016
8.0
Excellent
Teuku from Indonesia
Business traveler
Deluxe Twin Bed
Stayed 1 night in May 2016
Location, Helpful Staff, and Cleanliness”
Location, Helpful Staff, and Cleanliness
Reviewed May 21, 2016
8.0
Excellent
Teuku from Indonesia
Business traveler
Deluxe Double Bed
Stayed 1 night in May 2016
Location, Helpful Staff, and Cleanliness ”
Location, Helpful Staff, and Cleanliness
Reviewed May 21, 2016
6.8
Good
Madelon from Netherlands
Family with young children
Deluxe Double Bed
Stayed 1 night in March 2016
Clean but overpriced”
The hotel is easy to find and the rooms are spacious and clean (even the bathroom!) but it is too expensive for what you get. Staff is friendly and the food is good in the restaurant.
Reviewed May 03, 2016
7.7
Very good
fransiska from Indonesia
Business traveler
Deluxe Double Bed
Stayed 1 night in February 2016
nice hotel”
clean..unique..location
nice experience
Reviewed February 21, 2016
8.0
Excellent
fransiska from Indonesia
Business traveler
Deluxe Double Bed
Stayed 1 night in February 2016
nice hotel”
clean..unique..location
nice experience
Reviewed February 21, 2016
7.2
Very good
Ulrik from Denmark
Solo traveler
Deluxe Double Bed
Stayed 5 nights in January 2016
Avoid room 502”
Rooms were well-appointed and modern and views from the top floor were fine but windows were small. No kettle or fridge. Wi-Fi was slow but worked most of the time. I first stayed in room 502, but there was a bad smell from the bathroom and I was kept awake at night by some mechanical noise, probably from ventilation or somebody else's air-con. I then moved to room 505 which was better. There seems to be key card problems througout the hotel.
Reviewed January 24, 2016
8.0
Excellent
Martin from Australia
Couple
Deluxe Twin Bed
Stayed 2 nights in November 2015
Good stay”
Clean, convenient, friendly staff
No complaints, good food, friendly & helpful staff
Reviewed December 07, 2015
6.3
Good
budi from Indonesia
Solo traveler
Deluxe Double Bed
Stayed 1 night in November 2015
Good Hotel”
Location, Helpful Staff, and Cleanliness
Just stay for one night transit in Ambon city. Surrounded with food stalls and behind the Maluku Governor Office, describing the central position of this hotel in the city. Good for business trip. Clean, hot water and helpful staff is the other benefit for the hotel's guest.
Reviewed November 30, 2015
8.3
Excellent
rinna from Indonesia
Group
Deluxe Twin Bed
Stayed 1 night in September 2015
Saved by the Engineer”
Clean, good location, good staff
I booked this hotel on the very same day we were supposed to stay there. I booked 2 bedrooms and called the hotel to let them know that we'll be needing additional bed for the fifth person. But they told me that they only have one room left and they don't have my registration from Agoda yet. So I tried to call Agoda's customer support without success. Then I emailed Agoda and they reply that I just had to show up there and the hotel manager will provide a solution. When I arrived there, the manager had gone home and the the receptionist of course, don't have a solution for us. After trying to contact several other hotel (all full) and sent SOS email requested an assistant from Agoda (no reply), the Engineering guy, Mr. Budi offered us to see the room and see if he can fit us all five within the room. So accompanied by his two colleagues, they put 3 extra beds in the room and we got our room set for the night. The next morning we met the lady who is probably the manager who freed all of the extra bed charges in exchange for the non existence of the second room. This is a revelation to me, I always thought that Agoda had online system that shows real time room now numbers, but turned out it didn't. I would like to recommend Agoda to fix this as this could've ended up with us sleeping on the street.
Reviewed September 06, 2015
5.7
Kelli from United States
Business traveler
Deluxe Double Bed
Stayed 3 nights in July 2015
decent rooms, good location but lacking in service”
location, room amenities
The Hero Hotel is a recently renovated hotel in a good location in Ambon, within walking distance of good restauarants and coffee shops. The renovated rooms are nicely laid out and not as small as some of the other hotels in this class. However, I found the service to be lacking - lots of young people at the front desk who were quite surly or just seemed uninterested in helping out. Small issues like having laundry returned to me unwashed, or being a bit bothered by front desk clerk's friends hanging out in the hotel late at night were examples of a lack of professional-quality service. I also had several technical problems with the room - my key card didn't work properly to get the electricity going and the AC leaked all over the floor. In short, a decent place to stay for a night or two of transit, but don't expect much help from the staff.
Reviewed July 20, 2015
12
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