Hilton Guangzhou Tianhe
2017

Hilton Guangzhou Tianhe

No.215 Linhe Xi Heng Road Tianhe, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510500
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King Accessible Deluxe - View Hilton Guangzhou Tianhe
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    Lobby Hilton Guangzhou Tianhe
    Interior view Hilton Guangzhou Tianhe
    Interior view Hilton Guangzhou Tianhe
    Hilton Deluxe Suite - Bed Hilton Guangzhou Tianhe
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    Entrance Hilton Guangzhou Tianhe

    Guest reviews

    8.4
    Excellent
    /10
    (994 reviews)See what guests said
    7.6
    Very good

    "Nice hotel and location close by taxi everywhere and inside..."

    erhan

    -

    November 25, 2018

    8.9
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    • 550 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Guangzhou

    This property is in high demand!Booked 18 times since yesterday
    Excellent
    Location
    8.3
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • PoPark520 m
  • The friendship Store (time)570 m
  • Yongwang Guangdong Dongfang Baotai600 m
  • Guangzhou HouJie640 m
  • Sinopec Commercial Mall670 m
  • Xinjiang Commercial Mall680 m
  • South China Agricultural University770 m
  • TianHeNan ShangYeJie980 m
  • The 19th Route Army Martyr Cemetery1.03 km
  • Guangdong Museum of Art4.42 km
  • Value for money8.2
    Distance to city center1 KM
    Location rating8.3
    Nearest airportGuangzhou Baiyun International Airport (CAN)
    Distance to airport27.1 km
    Select your room
    8.6
    Excellent
    Room comfort & quality
    Hilton Deluxe Suite
    Hilton Deluxe Suite
    ...
    • Room size: 81 m²/872 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Deluxe Suite
    King Deluxe Suite
    ...
    • Room size: 159 m²/1711 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Panorama Suite
    Panorama Suite
    ...
    • Room size: 94 m²/1012 ft²
    • City view
    • 1 king bed
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    Twin Hilton Executive
    Twin Hilton Executive
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • City view
    • Separate shower/bathtub
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 89 m²/958 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Hilton Executive
    King Hilton Executive
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Accessible Deluxe
    King Accessible Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Hilton Deluxe
    King Hilton Deluxe
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Hilton Guestroom
    King Hilton Guestroom
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Hilton Guangzhou Tianhe?

    What people love about the property

    • 8.4
      Excellent

      "Staff are very helpful rooms are clean, surrounding is silent"

      Ken

      |

      September 28, 2017

    • 7.6
      Very good

      "Generally, hotel room is spacious and nice."

      Meng H.

      |

      December 27, 2018

    • 9.2
      Exceptional

      "Service of the crew were excellent, absolutely loved them."

      Sze Y.

      |

      January 18, 2018

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    More about Hilton Guangzhou Tianhe

    More about Hilton Guangzhou Tianhe

    8.0
    Very good

    "Overall the hotel facilities have been great."

    lee

    |

    January 3, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Feeling very good"

    Ricardo J.

    |

    September 11, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Hui Ji ChaoZhou Seafood ShaGuo Zhou (LinHeXi Heng Road)
    90 m Chinese, Seafood
    BaiNian ShuiJiao
    180 m Chinese
    Fu Yue Chao Shi Seafood ZhouCheng
    250 m Chinese, Seafood
    American cuisine
    American cuisine
    KFC (TianHui Cheng)
    370 m American, Fast food
    Qian Wei Shuan (DongFang BaoTai)
    520 m American, Japanese
    Ebony
    1.8 km American, Asian, European
    Fast food
    Fast food
    Si DengBao HongBei Restaurant (DongFang BaoTai)
    460 m Fast food
    FG fine foods(DongFang BaoTai)
    460 m Fast food, Pizza, Seafood
    JiuLong BanDao Western Restaurant
    490 m Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (994)Booking.com Reviews (1444)
    8.4
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location8.3
    Room comfort and quality8.6
    Service8.6
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (994)
    All room types

    Show reviews that mention 

    Showing 631 verified guest comments
    12345
    9.2
    Exceptional
    david from Hong Kong
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in November 2018
    An average Hilton!”
    Check-in front desk staff could smile a little more. Bar staff fantastic. Don’t go for the standard king bed... half a window, no bathtub. Deluxe room is the way to go, with full downtown view, big bathtub, and big room. In room dining reasonable, restaurants good but no Michelin stars. Swimming pool is open air. Location situated towards the north of Tianhe district next to east rail station.
    Reviewed November 20, 2018
    8.4
    Excellent
    Helen from Australia
    Business traveler
    King Accessible Deluxe
    Stayed 2 nights in January 2019
    Good hotel overall but don’t trust the staff”
    I booked a ‘King Accessible Delux’ room. When I checked in, the staff was trying to convince me to upgrade as ‘the layout of my room is different’ because the room is for disable patrons. She was saying how I might not like the room and implied I booked the wrong type of room for the discount online and kept suggesting me to upgrade and pay for price difference. To cut it short (as I was getting nowhere when I asked her the difference between the accessible room and a standard room), I asked her, what features have been taken away from a standard room, she replied ‘the room is nothing less than a standard room, but it has added features like the handles (x2) and chair (x1) for disable patrons. I feel like she was wasting my time and trying to deceive me to upgrade. She didn’t even tell me the check out time after her unsuccessful upsell (which is basic check in procedure). Other staff was not too helpful as some cannot speak Cantonese or English, and one told me she was busy...
    Reviewed January 12, 2019
    We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
    Responded January 14, 2019
    Hilton Guangzhou Tianhe
    7.6
    Very good
    Meng from Malaysia
    Family with teens
    Twin Hilton Deluxe
    Stayed 2 nights in December 2018
    Expecting more from Hilton brand”
    Generally, hotel room is spacious and nice. Staffs are friendly but non-smoking room is limited. Hilton location is a bit off to major Tienhe area and next to a police academy. The marching early in the morning disturbed our sleep. I was expected more from Hilton but this could be one of the not so pleasant experience.
    Reviewed December 27, 2018
    We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
    Responded December 27, 2018
    Hilton Guangzhou Tianhe
    4.4
    Eric from Singapore
    Business traveler
    Twin Hilton Deluxe
    Stayed 2 nights in December 2018
    Not a very good location”
    Not a very good location, rooms had sticky spilled drink stains on carpet upon check in, was promptly changed to another room upon flagging out to counter staff. Room was a bit dated. Service was good, location is a bit out of the way. Not walking distance to Teemall or tai koo hui main shopping belt.
    Reviewed December 20, 2018
    Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments and suggestions regarding the transportation and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future. Greetings from Hilton Guangzhou Tianhe!
    Responded December 24, 2018
    Hilton Guangzhou Tianhe
    8.4
    Excellent
    SIEW from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 2 nights in March 2018
    Front door staff not honest, Date 29/3/2018 ; 1250pm”
    Looking for Taxi to Fushan, he called a taxi but over charged me RMB 120. He claimed that unable to pay to driver, and must paid to him. Arrived destination, the fare just RMB 80, and driver said it is possible to pay once arrived. This guy is a con man. very bad experience.
    Reviewed April 02, 2018
    Thank you for staying with Hilton Guangzhou Tianhe. Please accept our sincere apologies for not being able to bring you a pleasant stay.We will look into this immediately. Constructive suggestion is appreciated and often helpful toward improving our services in the future. Again, thank you very much for your continued support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience.
    Responded May 07, 2018
    Hilton Guangzhou Tianhe
    6.8
    Good
    LOH from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in October 2018
    Good”
    Decided not to stay too far from Guangzhou East railway station as just travel from Shenzhen. Hotel location is a little bit hidden, anyway I get some help from baidu map. It's quite a distance from metro from what I expected, but anyhow the cold weather seems like not a problem for this walking distance. I did select large bed from Agoda but end up the order send to them is a twin bed. I've been asking for a queen bed from the front desk but they said the room is full. So I have no choice but just to sleep on a single bed. Will come back again to stay in future.
    Reviewed November 03, 2018
    Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
    Responded November 06, 2018
    Hilton Guangzhou Tianhe
    8.8
    Excellent
    PUI from Hong Kong
    Couple
    King Hilton Guestroom
    Stayed 1 night in September 2017
    Great services, good value for money”
    Closer to the GZ East train station than I thought. We got a very nice room. Not at the end of the corridor as some guests described before. May be we were in the off-peak season. The services is really good. I would say one of the best in the many GZ hotels that we stayed before. The food in the Chinese restaurant was good too and we got 15% discount as hotel guest.
    Reviewed September 15, 2017
    Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support.
    Responded October 26, 2017
    Hilton Guangzhou Tianhe
    8.8
    Excellent
    Joon from Singapore
    Couple
    King Hilton Deluxe
    Stayed 2 nights in April 2017
    Good Stay in Guangzhou City”
    A short 10 to 15 mins stroll from Guangzhou East Station. A taxi ride from here to any attraction within Guangzhou City itself costs less than RMB50. So for me, the location was excellent. Room was poshly furnished. Bedding Excellent. Cleanliness great. Service warm, helpful and professional. A wide spread for breakfast, but the taste and quality can be improved upon. Only slight complaint was that the water for showering was never quite hot enough.
    Reviewed April 17, 2017
    Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support.
    Responded October 26, 2017
    Hilton Guangzhou Tianhe
    8.3
    Excellent
    Andrew from United Kingdom
    Solo traveler
    King Hilton Guestroom
    Stayed 2 nights in December 2015
    everything fine except wifi”
    facilities - room comfort - close to railway station
    I like the hotel a lot...quiet and comfy. Wifi was the biggest problem - it's not free! You need to get a package for this and when it includes breakfast the package is quite good 230RMB per day. However for one whole day the wifi was not working - China mobile problem apparantly - and the hotel would not discount anything for this from my package which I still needed to pay in full on leaving. Bit disgraceful that a 5 star hotel is charging for wifi - even crap/ unstable wifi - this day and age. If you need to be connected do not stay here. The gym and pool is great (except they let children in - playing and many people just wondering in without gym clothes just messing around....it's not a playground. They promised me a room upgrade if I stay next time but think I will stay near the new town area as there is not much to do in this area except near the train station.
    Reviewed December 30, 2015
    Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
    Responded May 10, 2018
    Hilton Guangzhou Tianhe
    9.7
    Exceptional
    STEVEN from Malaysia
    Business traveler
    Twin Hilton Guestroom
    Stayed 1 night in August 2015
    NICE AMBIENCE”
    The location is strategically located with easy access to transportation & shopping. Hotel provided a serenity ambience, best choice for business traveler that required a quiet yet good location hotel
    The hotel provided a very good environment for business traveler. Located in city center but yet can get a serenity ambience within the staying period. Transportation & shopping are within minutes walk too. Loves the breakfast and it kicked start my day for having a cup of nice brew coffee.
    Reviewed August 16, 2015
    9.7
    Exceptional
    Yee from Malaysia
    Business traveler
    King Hilton Guestroom
    Stayed 3 nights in July 2015
    BEST city centre hotels in Guangzhou East Station ”
    Location, facilities, restaurant
    Stayed 3 nights for business trip with my wife. Location for this hotel is exceptional as it is walking distance from the East Station and the mall attached to it, with all the amenities within walking distance. Room design is not amazing but reasonably good. Service and other amenities all live up to Hilton standard. The chinese restaurant serves GREATTT dim sum.
    Reviewed July 09, 2015
    8.7
    Excellent
    Dorothy from Singapore
    Business traveler
    King Hilton Guestroom
    Stayed 1 night in July 2014
    good rooms, spacious”
    spacious rooms, good internet connection, clean rooms
    the stay was pleasant with all expected amenities from Hilton group. the only thing is the check in process was really long, and staff kept allowing people to cut the line without looking at the line so it was quite frustrating.
    Reviewed September 17, 2014
    8.0
    Excellent
    Igor from Australia
    Couple
    King Hilton Guestroom
    Stayed 5 nights in December 2013
    Comfortable retreat close to everything”
    Close to local stadiums and restaurants, good gym and pool
    Positive. Convenient location close to Guangzhou East station, nice outdoor pool (open in winter, water OK) and gym. Nearby there are stadiums where you can jog and exercise. Good bar with local tap beer. Negative. Room temperature can not be controlled even such controlled are installed. All set in winter temperature and very hot. VERY uncomfortable given that you are staying in Hilton. Same applies for the gym. You can sweat there without exercising. On the contrary sauna is onlyb 60-70 degrees, which is low for sauna. Executive rooms (2210) are slightly better with temperature control, but to no much difference. This was main drawback. There is a small window designed to be opened, but staff does not open it for "safety" reasons, so you just cook yourself.
    Reviewed January 13, 2014
    8.0
    Excellent
    Gark from Singapore
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in August 2013
    Very friendlt staffs and comfortable room”
    Friendly staffs, comfortable room and good location
    Very comfortable stay in this hotel and nice lounge area at lobby. The only negative things about this hotel is that the internet access is chargeable in room and the bathroom area is quite small. Overall, a nice hotel at a convenient location.
    Reviewed August 26, 2013
    9.0
    Exceptional
    Keith from Singapore
    Couple
    King Hilton Guestroom
    Stayed 2 nights in August 2013
    High ceilings and luxurious rooms”
    Cheap, High ceilings, HUGE bathtub
    Excellent. Extremely affordable and the rooms were huge. Bathroom was extremely big for the standard room we stayed at. There was a bathtub that could easily fit 2 people! Room lobby had high ceilings. Even the room door was huge. However, given that it is a small hotel, the swimming pool was not huge (but still reasonable) and there was no free wifi in the room.
    Reviewed August 21, 2013
    8.3
    Excellent
    Sunil from India
    Business traveler
    King Hilton Guestroom
    Stayed 2 nights in July 2013
    Lavish Stay, Great Room Accessories”
    Grand Interiors/ lobby, Bed, accompaniments in room
    This hotel is a little away from the crowded areas of Tianhe and that is surely not bad. Knowledge of English language with the front office desk and bell boys was very good and helped a lot. the room has great inclusions as standard such a very cofortable bed, a large number of English TV channels, Ipod dock, very comfortable bath robes, slippers, etc to name a few. It was worth the extra amount spent on this option compared with other similar hotels in the area. They could improve a bit by including Breakfast as standard and Internet on free usage basis.
    Reviewed July 24, 2013
    8.0
    Excellent
    THANAKIJ from Thailand
    Couple
    King Hilton Guestroom
    Stayed 1 night in June 2013
    Cozy hotel”
    Location spa service
    Hotel was nice but service wasnt still that perfect as it has just operated for few months , staffs are nice but not that well trained in some issues such as taxi service, etc. For location , hotel is located very closing to railway station to hk or shenzhen, pretty convenient to reach public transportation like mtr or bus
    Reviewed July 01, 2013
    9.3
    Exceptional
    Muliadi from Indonesia
    Family with young children
    Twin Hilton Guestroom
    Stayed 2 nights in December 2012
    Very comfort Hotel ”
    Nice and very clean room, friendly and helpfull staff, comfort Bed
    It's very nice overall. From our first step in this Hotel, the aura of the staff were very friendly. They upgrade our room with smile face. and the pool and spa staff is very friendly too. Recommend it for Business traveller or Family traveller. My children like it very much.
    Reviewed May 31, 2013
    8.0
    Excellent
    Jian from China
    Couple
    King Hilton Guestroom
    Stayed 1 night in April 2013
    Nice and comfort”
    Location, service, environment
    Here is one of our favourite hotels in GZ, and I like the magic hotline most. Ppl there tried to fulfill your request and handle most of the requirement flexibly. Convenient location near to East station and shopping mall.
    Reviewed May 27, 2013
    8.0
    Excellent
    BAY from Singapore
    Family with teens
    Twin Hilton Guestroom
    Stayed 2 nights in April 2013
    Clean and nice hotel”
    Location, clean and cozy
    The hotel is about 7-10 mins walk to the metro station. Accessible to many attraction as well. Plenty of restaurant around the hotel. Near to Tianhe main shopping district. Easy to take cab from hotel. Hotel room is clean n cozy. Nice and big bedroom. Buffet spread was fantastic. A lot of choices. Doesn’t have free wifi in room, but u can use it in the lobby.
    Reviewed May 02, 2013
    12345
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    Hilton Guangzhou Tianhe
    |Excellent 8.4
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Guangdong Museum of Art
    • Guangzhou East Railway Station is within 0.55 km