17 Feb 2019
Sunday
18 Feb 2019
Monday
2 adults
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    • Hilton Guangzhou Tianhe
    2017

    Hilton Guangzhou Tianhe

    No.215 Linhe Xi Heng Road Tianhe, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510500
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    King Accessible Deluxe - View Hilton Guangzhou Tianhe
    King Accessible Deluxe - View
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      Lobby Hilton Guangzhou Tianhe
      Interior view Hilton Guangzhou Tianhe
      Interior view Hilton Guangzhou Tianhe
      Hilton Deluxe Suite - Bed Hilton Guangzhou Tianhe
      See all 43 photos
      Entrance Hilton Guangzhou Tianhe

      Guest reviews

      8.4
      Excellent
      /10
      (994 reviews)See what guests said
      7.6
      Very good

      "Nice hotel and location close by taxi everywhere and inside..."

      erhan

      -

      November 25, 2018

      8.9
      Excellent cleanliness
      Recommended by 86% of guests

      Property highlights

      • 550 meters to public transportation

      • Airport transfer

      • Currency exchange

      • Located in heart of Guangzhou

      This property is in high demand!Booked 18 times since yesterday
      Excellent
      Location
      8.3
      See map
      Excellent location - Inside city center
      Popular neighborhood
      Nearby
      Popular
    • PoPark520 m
    • The friendship Store (time)570 m
    • Yongwang Guangdong Dongfang Baotai600 m
    • Guangzhou HouJie640 m
    • Sinopec Commercial Mall670 m
    • Xinjiang Commercial Mall680 m
    • South China Agricultural University770 m
    • TianHeNan ShangYeJie980 m
    • The 19th Route Army Martyr Cemetery1.03 km
    • Guangdong Museum of Art4.42 km
      • See more
      Value for money8.2
      Distance to city center1 KM
      Location rating8.3
      Nearest airportGuangzhou Baiyun International Airport (CAN)
      Distance to airport27.1 km
      Select your room
      8.6
      Excellent
      Room comfort & quality
      Hilton Deluxe Suite
      Room photos and details
      Hilton Deluxe Suite
      ...
      • Room size: 81 m²/872 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      King Deluxe Suite
      Room photos and details
      King Deluxe Suite
      ...
      • Room size: 159 m²/1711 ft²
      • City view
      • 1 king bed
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      Panorama Suite
      Room photos and details
      Panorama Suite
      ...
      • Room size: 94 m²/1012 ft²
      • City view
      • 1 king bed
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      Twin Hilton Executive
      Room photos and details
      Twin Hilton Executive
      ...
      • Room size: 46 m²/495 ft²
      • City view
      • 2 single beds
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      Presidential Suite
      Room photos and details
      Presidential Suite
      ...
      • City view
      • Separate shower/bathtub
      • 1 single bed and 1 king bed
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      Junior Suite
      Room photos and details
      Junior Suite
      ...
      • Room size: 89 m²/958 ft²
      • City view
      • 1 king bed
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      King Hilton Executive
      Room photos and details
      King Hilton Executive
      ...
      • Room size: 46 m²/495 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      King Accessible Deluxe
      Room photos and details
      King Accessible Deluxe
      ...
      • Room size: 38 m²/409 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      King Hilton Deluxe
      Room photos and details
      King Hilton Deluxe
      ...
      • Room size: 46 m²/495 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      King Hilton Guestroom
      Room photos and details
      King Hilton Guestroom
      ...
      • Room size: 38 m²/409 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Have a question for Hilton Guangzhou Tianhe?

      What people love about the property

      • 8.4
        Excellent

        "Staff are very helpful rooms are clean, surrounding is silent"

        Ken

        |

        September 28, 2017

      • 7.6
        Very good

        "Generally, hotel room is spacious and nice."

        Meng H.

        |

        December 27, 2018

      • 9.2
        Exceptional

        "Service of the crew were excellent, absolutely loved them."

        Sze Y.

        |

        January 18, 2018

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      8.7
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      8.4
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      8.2
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      704 reviews
      8.7
      Location
      9.3
      Neighborhood
      Tianhe District -Teemall / East Railway Station
      Tianhe District -Teemall / East Railway Station
      Yuexiu District
      Tianhe District -Teemall / East Railway Station
      Breakfast
       Breakfast available
       Breakfast available
       Breakfast available
       Breakfast available
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      More about Hilton Guangzhou Tianhe

      More about Hilton Guangzhou Tianhe

      8.0
      Very good

      "Overall the hotel facilities have been great."

      lee

      |

      January 3, 2018

      An overview

      Show less

      What they offer

      9.2
      Exceptional

      "Feeling very good"

      Ricardo J.

      |

      September 11, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Chinese cuisine
      Chinese cuisine
      Hui Ji ChaoZhou Seafood ShaGuo Zhou (LinHeXi Heng Road)
      90 m Chinese, Seafood
      BaiNian ShuiJiao
      180 m Chinese
      Fu Yue Chao Shi Seafood ZhouCheng
      250 m Chinese, Seafood
      American cuisine
      American cuisine
      KFC (TianHui Cheng)
      370 m American, Fast food
      Qian Wei Shuan (DongFang BaoTai)
      520 m American, Japanese
      Ebony
      1.8 km American, Asian, European
      Fast food
      Fast food
      Si DengBao HongBei Restaurant (DongFang BaoTai)
      460 m Fast food
      FG fine foods(DongFang BaoTai)
      460 m Fast food, Pizza, Seafood
      JiuLong BanDao Western Restaurant
      490 m Fast food

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (994)Booking.com Reviews (1444)
      8.4
      /
      10
      Excellent
      From 994 reviews
      Cleanliness8.9
      Facilities8.5
      Location8.3
      Room comfort and quality8.6
      Service8.6
      Value for money8.2
      Provided by verified guests of Agoda
      All languages
      All guests (994)
      All room types

      Show reviews that mention 

      Showing 631 verified guest comments
      12345
      9.2
      Exceptional
      david from Hong Kong
      Business traveler
      King Hilton Guestroom
      Stayed 2 nights in November 2018
      An average Hilton!”
      Check-in front desk staff could smile a little more. Bar staff fantastic. Don’t go for the standard king bed... half a window, no bathtub. Deluxe room is the way to go, with full downtown view, big bathtub, and big room. In room dining reasonable, restaurants good but no Michelin stars. Swimming pool is open air. Location situated towards the north of Tianhe district next to east rail station.
      Reviewed November 20, 2018
      8.4
      Excellent
      Helen from Australia
      Business traveler
      King Accessible Deluxe
      Stayed 2 nights in January 2019
      Good hotel overall but don’t trust the staff”
      I booked a ‘King Accessible Delux’ room. When I checked in, the staff was trying to convince me to upgrade as ‘the layout of my room is different’ because the room is for disable patrons. She was saying how I might not like the room and implied I booked the wrong type of room for the discount online and kept suggesting me to upgrade and pay for price difference. To cut it short (as I was getting nowhere when I asked her the difference between the accessible room and a standard room), I asked her, what features have been taken away from a standard room, she replied ‘the room is nothing less than a standard room, but it has added features like the handles (x2) and chair (x1) for disable patrons. I feel like she was wasting my time and trying to deceive me to upgrade. She didn’t even tell me the check out time after her unsuccessful upsell (which is basic check in procedure). Other staff was not too helpful as some cannot speak Cantonese or English, and one told me she was busy...
      Reviewed January 12, 2019
      We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
      Responded January 14, 2019
      Hilton Guangzhou Tianhe
      7.6
      Very good
      Meng from Malaysia
      Family with teens
      Twin Hilton Deluxe
      Stayed 2 nights in December 2018
      Expecting more from Hilton brand”
      Generally, hotel room is spacious and nice. Staffs are friendly but non-smoking room is limited. Hilton location is a bit off to major Tienhe area and next to a police academy. The marching early in the morning disturbed our sleep. I was expected more from Hilton but this could be one of the not so pleasant experience.
      Reviewed December 27, 2018
      We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
      Responded December 27, 2018
      Hilton Guangzhou Tianhe
      4.4
      Eric from Singapore
      Business traveler
      Twin Hilton Deluxe
      Stayed 2 nights in December 2018
      Not a very good location”
      Not a very good location, rooms had sticky spilled drink stains on carpet upon check in, was promptly changed to another room upon flagging out to counter staff. Room was a bit dated. Service was good, location is a bit out of the way. Not walking distance to Teemall or tai koo hui main shopping belt.
      Reviewed December 20, 2018
      Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments and suggestions regarding the transportation and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future. Greetings from Hilton Guangzhou Tianhe!
      Responded December 24, 2018
      Hilton Guangzhou Tianhe
      8.4
      Excellent
      SIEW from Malaysia
      Business traveler
      Twin Hilton Guestroom
      Stayed 2 nights in March 2018
      Front door staff not honest, Date 29/3/2018 ; 1250pm”
      Looking for Taxi to Fushan, he called a taxi but over charged me RMB 120. He claimed that unable to pay to driver, and must paid to him. Arrived destination, the fare just RMB 80, and driver said it is possible to pay once arrived. This guy is a con man. very bad experience.
      Reviewed April 02, 2018
      Thank you for staying with Hilton Guangzhou Tianhe. Please accept our sincere apologies for not being able to bring you a pleasant stay.We will look into this immediately. Constructive suggestion is appreciated and often helpful toward improving our services in the future. Again, thank you very much for your continued support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience.
      Responded May 07, 2018
      Hilton Guangzhou Tianhe
      6.8
      Good
      LOH from Malaysia
      Business traveler
      Twin Hilton Guestroom
      Stayed 1 night in October 2018
      Good”
      Decided not to stay too far from Guangzhou East railway station as just travel from Shenzhen. Hotel location is a little bit hidden, anyway I get some help from baidu map. It's quite a distance from metro from what I expected, but anyhow the cold weather seems like not a problem for this walking distance. I did select large bed from Agoda but end up the order send to them is a twin bed. I've been asking for a queen bed from the front desk but they said the room is full. So I have no choice but just to sleep on a single bed. Will come back again to stay in future.
      Reviewed November 03, 2018
      Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
      Responded November 06, 2018
      Hilton Guangzhou Tianhe
      8.8
      Excellent
      PUI from Hong Kong
      Couple
      King Hilton Guestroom
      Stayed 1 night in September 2017
      Great services, good value for money”
      Closer to the GZ East train station than I thought. We got a very nice room. Not at the end of the corridor as some guests described before. May be we were in the off-peak season. The services is really good. I would say one of the best in the many GZ hotels that we stayed before. The food in the Chinese restaurant was good too and we got 15% discount as hotel guest.
      Reviewed September 15, 2017
      Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support.
      Responded October 26, 2017
      Hilton Guangzhou Tianhe
      8.8
      Excellent
      Joon from Singapore
      Couple
      King Hilton Deluxe
      Stayed 2 nights in April 2017
      Good Stay in Guangzhou City”
      A short 10 to 15 mins stroll from Guangzhou East Station. A taxi ride from here to any attraction within Guangzhou City itself costs less than RMB50. So for me, the location was excellent. Room was poshly furnished. Bedding Excellent. Cleanliness great. Service warm, helpful and professional. A wide spread for breakfast, but the taste and quality can be improved upon. Only slight complaint was that the water for showering was never quite hot enough.
      Reviewed April 17, 2017
      Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support.
      Responded October 26, 2017
      Hilton Guangzhou Tianhe
      8.3
      Excellent
      Andrew from United Kingdom
      Solo traveler
      King Hilton Guestroom
      Stayed 2 nights in December 2015
      everything fine except wifi”
      facilities - room comfort - close to railway station
      I like the hotel a lot...quiet and comfy. Wifi was the biggest problem - it's not free! You need to get a package for this and when it includes breakfast the package is quite good 230RMB per day. However for one whole day the wifi was not working - China mobile problem apparantly - and the hotel would not discount anything for this from my package which I still needed to pay in full on leaving. Bit disgraceful that a 5 star hotel is charging for wifi - even crap/ unstable wifi - this day and age. If you need to be connected do not stay here. The gym and pool is great (except they let children in - playing and many people just wondering in without gym clothes just messing around....it's not a playground. They promised me a room upgrade if I stay next time but think I will stay near the new town area as there is not much to do in this area except near the train station.
      Reviewed December 30, 2015
      Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
      Responded May 10, 2018
      Hilton Guangzhou Tianhe
      9.7
      Exceptional
      STEVEN from Malaysia
      Business traveler
      Twin Hilton Guestroom
      Stayed 1 night in August 2015
      NICE AMBIENCE”
      The location is strategically located with easy access to transportation & shopping. Hotel provided a serenity ambience, best choice for business traveler that required a quiet yet good location hotel
      The hotel provided a very good environment for business traveler. Located in city center but yet can get a serenity ambience within the staying period. Transportation & shopping are within minutes walk too. Loves the breakfast and it kicked start my day for having a cup of nice brew coffee.
      Reviewed August 16, 2015
      9.7
      Exceptional
      Yee from Malaysia
      Business traveler
      King Hilton Guestroom
      Stayed 3 nights in July 2015
      BEST city centre hotels in Guangzhou East Station ”
      Location, facilities, restaurant
      Stayed 3 nights for business trip with my wife. Location for this hotel is exceptional as it is walking distance from the East Station and the mall attached to it, with all the amenities within walking distance. Room design is not amazing but reasonably good. Service and other amenities all live up to Hilton standard. The chinese restaurant serves GREATTT dim sum.
      Reviewed July 09, 2015
      8.7
      Excellent
      Dorothy from Singapore
      Business traveler
      King Hilton Guestroom
      Stayed 1 night in July 2014
      good rooms, spacious”
      spacious rooms, good internet connection, clean rooms
      the stay was pleasant with all expected amenities from Hilton group. the only thing is the check in process was really long, and staff kept allowing people to cut the line without looking at the line so it was quite frustrating.
      Reviewed September 17, 2014
      8.0
      Excellent
      Igor from Australia
      Couple
      King Hilton Guestroom
      Stayed 5 nights in December 2013
      Comfortable retreat close to everything”
      Close to local stadiums and restaurants, good gym and pool
      Positive. Convenient location close to Guangzhou East station, nice outdoor pool (open in winter, water OK) and gym. Nearby there are stadiums where you can jog and exercise. Good bar with local tap beer. Negative. Room temperature can not be controlled even such controlled are installed. All set in winter temperature and very hot. VERY uncomfortable given that you are staying in Hilton. Same applies for the gym. You can sweat there without exercising. On the contrary sauna is onlyb 60-70 degrees, which is low for sauna. Executive rooms (2210) are slightly better with temperature control, but to no much difference. This was main drawback. There is a small window designed to be opened, but staff does not open it for "safety" reasons, so you just cook yourself.
      Reviewed January 13, 2014
      8.0
      Excellent
      Gark from Singapore
      Business traveler
      King Hilton Guestroom
      Stayed 2 nights in August 2013
      Very friendlt staffs and comfortable room”
      Friendly staffs, comfortable room and good location
      Very comfortable stay in this hotel and nice lounge area at lobby. The only negative things about this hotel is that the internet access is chargeable in room and the bathroom area is quite small. Overall, a nice hotel at a convenient location.
      Reviewed August 26, 2013
      9.0
      Exceptional
      Keith from Singapore
      Couple
      King Hilton Guestroom
      Stayed 2 nights in August 2013
      High ceilings and luxurious rooms”
      Cheap, High ceilings, HUGE bathtub
      Excellent. Extremely affordable and the rooms were huge. Bathroom was extremely big for the standard room we stayed at. There was a bathtub that could easily fit 2 people! Room lobby had high ceilings. Even the room door was huge. However, given that it is a small hotel, the swimming pool was not huge (but still reasonable) and there was no free wifi in the room.
      Reviewed August 21, 2013
      8.3
      Excellent
      Sunil from India
      Business traveler
      King Hilton Guestroom
      Stayed 2 nights in July 2013
      Lavish Stay, Great Room Accessories”
      Grand Interiors/ lobby, Bed, accompaniments in room
      This hotel is a little away from the crowded areas of Tianhe and that is surely not bad. Knowledge of English language with the front office desk and bell boys was very good and helped a lot. the room has great inclusions as standard such a very cofortable bed, a large number of English TV channels, Ipod dock, very comfortable bath robes, slippers, etc to name a few. It was worth the extra amount spent on this option compared with other similar hotels in the area. They could improve a bit by including Breakfast as standard and Internet on free usage basis.
      Reviewed July 24, 2013
      8.0
      Excellent
      THANAKIJ from Thailand
      Couple
      King Hilton Guestroom
      Stayed 1 night in June 2013
      Cozy hotel”
      Location spa service
      Hotel was nice but service wasnt still that perfect as it has just operated for few months , staffs are nice but not that well trained in some issues such as taxi service, etc. For location , hotel is located very closing to railway station to hk or shenzhen, pretty convenient to reach public transportation like mtr or bus
      Reviewed July 01, 2013
      9.3
      Exceptional
      Muliadi from Indonesia
      Family with young children
      Twin Hilton Guestroom
      Stayed 2 nights in December 2012
      Very comfort Hotel ”
      Nice and very clean room, friendly and helpfull staff, comfort Bed
      It's very nice overall. From our first step in this Hotel, the aura of the staff were very friendly. They upgrade our room with smile face. and the pool and spa staff is very friendly too. Recommend it for Business traveller or Family traveller. My children like it very much.
      Reviewed May 31, 2013
      8.0
      Excellent
      Jian from China
      Couple
      King Hilton Guestroom
      Stayed 1 night in April 2013
      Nice and comfort”
      Location, service, environment
      Here is one of our favourite hotels in GZ, and I like the magic hotline most. Ppl there tried to fulfill your request and handle most of the requirement flexibly. Convenient location near to East station and shopping mall.
      Reviewed May 27, 2013
      8.0
      Excellent
      BAY from Singapore
      Family with teens
      Twin Hilton Guestroom
      Stayed 2 nights in April 2013
      Clean and nice hotel”
      Location, clean and cozy
      The hotel is about 7-10 mins walk to the metro station. Accessible to many attraction as well. Plenty of restaurant around the hotel. Near to Tianhe main shopping district. Easy to take cab from hotel. Hotel room is clean n cozy. Nice and big bedroom. Buffet spread was fantastic. A lot of choices. Doesn’t have free wifi in room, but u can use it in the lobby.
      Reviewed May 02, 2013
      12345
      Recommendations based on your views:
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      Hilton Guangzhou Tianhe
      |Excellent 8.4
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      Experiences on Agoda. Because your room is just the beginning.
      • Excellent location
      • Guangdong Museum of Art
      • Guangzhou East Railway Station is within 0.55 km