Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe
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"Clean, a lot of restaurants nearby, good location"

ng

January 7, 2018

King Accessible Deluxe - View Hilton Guangzhou Tianhe
King Accessible Deluxe - View
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Lobby Hilton Guangzhou Tianhe
Lobby
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Interior view Hilton Guangzhou Tianhe
Interior view
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Swimming pool [outdoor] Hilton Guangzhou Tianhe
Swimming pool [outdoor]
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See map Hilton Guangzhou Tianhe
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Excellent
Location
8.3
See all 43 photos Hilton Guangzhou Tianhe
See all 43 photos
Removed from saved list
2017

Hilton Guangzhou Tianhe

Excellent location
Stay in the heart of Guangzhou - See what's nearby
Have a question for Hilton Guangzhou Tianhe?
Excellent
From 888 reviewsSee what guests said
8.4
Recommended by 91% of guests
  • 550 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
Hilton Deluxe Suite
Hilton Deluxe Suite
...
  • City view
  • 81 m²/872 ft²
  • 1 king bed
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Presidential Suite
Presidential Suite
...
  • City view
  • 501 m²/5393 ft²
  • 1 single bed and 1 king bed
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King Deluxe Suite
King Deluxe Suite
...
  • City view
  • 159 m²/1711 ft²
  • 1 king bed
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Panorama Suite
Panorama Suite
...
  • City view
  • 94 m²/1012 ft²
  • 1 king bed
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Twin Hilton Executive
Twin Hilton Executive
...
  • City view
  • 46 m²/495 ft²
  • 2 single beds
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Junior Suite
Junior Suite
...
  • City view
  • 89 m²/958 ft²
  • 1 king bed
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King Hilton Executive
King Hilton Executive
...
  • City view
  • 46 m²/495 ft²
  • 1 king bed
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King Accessible Deluxe
King Accessible Deluxe
...
  • City view
  • 38 m²/409 ft²
  • 1 king bed
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King Hilton Deluxe
King Hilton Deluxe
...
  • City view
  • 46 m²/495 ft²
  • 1 king bed
Enter dates to see prices
King Hilton Guestroom
King Hilton Guestroom
...
  • City view
  • 38 m²/409 ft²
  • 1 king bed
Enter dates to see prices
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More about Hilton Guangzhou Tianhe

More about Hilton Guangzhou Tianhe

"We got a very nice room."

Reviewed September 15, 2017

PUI from Hong Kong

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Hui Ji ChaoZhou Seafood ShaGuo Zhou (LinHeXi Heng Road)
90 m Chinese, Seafood
BaiNian ShuiJiao
180 m Chinese
De Ge Restaurant
190 m Chinese
Fast food
Fast food
Si DengBao HongBei Restaurant (DongFang BaoTai)
460 m Fast food
FG fine foods(DongFang BaoTai)
460 m Fast food, Pizza, Seafood
JiuLong BanDao Western Restaurant
490 m Fast food
Asian cuisine
Asian cuisine
GuXiang Wu Korean Restaurant
290 m Asian, Korean
Ai Fu Ji TianHui Cheng Dian FG fine foods
420 m Asian, Fast food
Kungfu
500 m Asian, Chinese, Fast food

What they offer

"The room is in good size, I had a wonderful stay"

ho from Hong Kong

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (888)Booking.com Reviews (1283)
8.4
Cleanliness8.9
Facilities8.6
Location8.3
Room comfort and quality8.6
Service8.6
Value for money8.2
Provided by verified guests of Agoda
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9.2
Exceptional
Ricardo from Portugal
Solo traveler
Twin Hilton Guestroom
Stayed 1 night in September 2018
lovely service”
feeling very good
Reviewed September 11, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Hilton Guangzhou Tianhe
Responded September 12, 2018
Hilton Guangzhou Tianhe
7.2
Very good
petulia from Hong Kong
Family with teens
Twin Hilton Guestroom
Stayed 1 night in August 2018
good location nice hotel”
Price, location, service are resonable. But my room has some smell when I check in. Seem long time nobody stay that room. The bed is not very clean. Because my nose is allergic. Beside that everything are good
Reviewed August 23, 2018
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the room and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Responded August 24, 2018
Hilton Guangzhou Tianhe
8.8
Excellent
TECK from Malaysia
Business traveler
King Hilton Deluxe
Stayed 3 nights in August 2018
Good”
Overall good. But poor wifi connection
Reviewed August 23, 2018
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the WiFi and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Responded August 24, 2018
Hilton Guangzhou Tianhe
10.0
Exceptional
Tsz from Hong Kong
Couple
Twin Hilton Guestroom
Stayed 1 night in August 2017
Anniversary celebration”
good arrangement and clean, staff friendly.
Reviewed August 10, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Responded August 10, 2018
Hilton Guangzhou Tianhe
6.8
Good
Treerapong from China
Couple
King Hilton Deluxe
Stayed 1 night in July 2018
system error from agoda and staff not helpful”
Arrived to the hotel after taking a very early flight from Bangkok, arrived in hk at the morning and we have to take a bus to Guangzhou. while checkin at the hotel just found out the system of agoda error, the hotel got cancel, and the staff don't help anything at all. So have to rebook with a higher price. after rebook, I tried to show the booking to them and they say they can't checkin for us, we have to wait almost another hour at the lobby, the staff don't get back to us and asking me to get to a line again and again.. very disappointed with their hospitality.
Reviewed August 02, 2018
We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Responded August 02, 2018
Hilton Guangzhou Tianhe
7.6
Very good
Muhammad from Malaysia
Business traveler
Twin Hilton Guestroom
Stayed 2 nights in June 2018
Its ok but one thing”
but i still did not receive my deposit since last week. It almost 11 days. Manager should take a look into this.
Reviewed July 09, 2018
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. As the deposit , we will figure out solutions for this. Look forward to seeing you again soon.
Responded July 10, 2018
Hilton Guangzhou Tianhe
9.2
Exceptional
DAVID from China
Business traveler
Twin Hilton Guestroom
Stayed 3 nights in October 2017
EXEC COMFORT AND SERVICE”
IT WAS GLAD TO BE BACK. WE LOVETHIS HOTEL, DRINKS AT THE BAR, THE EXEC CLUB A SMALL FEE FOR SUCH INDULGENCE! HAPPY HOURS AND A GREAT VIEW...FOR A BUSY TRIP IT IS A GREAT PLACE TO BE...
Reviewed May 06, 2018
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded May 07, 2018
Hilton Guangzhou Tianhe
7.2
Very good
oenal from Austria
Business traveler
Twin Hilton Guestroom
Stayed 1 night in April 2018
Was great to stay in”
Everything is fine i like he hotel and the staff is very freindly
Reviewed April 09, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Responded May 07, 2018
Hilton Guangzhou Tianhe
8.4
Excellent
SIEW from Malaysia
Business traveler
Twin Hilton Guestroom
Stayed 2 nights in March 2018
Front door staff not honest, Date 29/3/2018 ; 1250pm”
Looking for Taxi to Fushan, he called a taxi but over charged me RMB 120. He claimed that unable to pay to driver, and must paid to him. Arrived destination, the fare just RMB 80, and driver said it is possible to pay once arrived. This guy is a con man. very bad experience.
Reviewed April 02, 2018
Thank you for staying with Hilton Guangzhou Tianhe. Please accept our sincere apologies for not being able to bring you a pleasant stay.We will look into this immediately. Constructive suggestion is appreciated and often helpful toward improving our services in the future. Again, thank you very much for your continued support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience.
Responded May 07, 2018
Hilton Guangzhou Tianhe
8.8
Excellent
Tan from Singapore
Business traveler
King Hilton Guestroom
Stayed 4 nights in March 2018
Extremely Crowded East Subway Station within walking distance ”
Stayed several times at this hotel, conveniently located with underground Subway station and modern shopping mall within 15 mins walking distance. However, east station is an extremely crowded exchange station, prepare to be sandwiched and badly pushed especially during peak hours , the station connecting to several other lines so give Commenters better convenience . The Hotel is quieter and not far away from central Tien He with 5 stars international hotels like Marriot, Westin, Sheraton. Always ask Hotel staffs to assist you in calling a taxi in advance , private hire with slight higher fees is well worth , as these taxi are a lot cleaner, better attitude and safer drivers ;)
Reviewed April 01, 2018
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Responded May 07, 2018
Hilton Guangzhou Tianhe
9.6
Exceptional
Yangki from South Korea
Business traveler
King Accessible Deluxe
Stayed 1 night in March 2018
Nearby Tianhe CBD , reasonable price”
Pros: Nearby Tianhe CBD , reasonable price Cons: Staffs are lovely but speed up check-in process needed
Reviewed March 26, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Responded May 07, 2018
Hilton Guangzhou Tianhe
9.2
Exceptional
Zhaoyang from China
Couple
King Hilton Guestroom
Stayed 1 night in February 2018
good”
good
Reviewed March 03, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Responded May 07, 2018
Hilton Guangzhou Tianhe
8.8
Excellent
Mandy from China
Family with young children
King Hilton Guestroom
Stayed 1 night in February 2018
Good service ”
Good
Reviewed February 20, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Responded May 07, 2018
Hilton Guangzhou Tianhe
10.0
Exceptional
Wenting from China
Solo traveler
Twin Hilton Guestroom
Stayed 2 nights in September 2017
look for Martin”
Look for Martin, he is the kindest manager
Reviewed February 06, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Responded May 07, 2018
Hilton Guangzhou Tianhe
4.4
william from Singapore
Couple
Twin Hilton Guestroom
Stayed 1 night in January 2018
Once a giant ,why fallen ”
We stayed for 2 nights , request big bed for a couple to stay. Key card fails for 3 times , and have to when up n down to replace a key card. Manger promise a free upgrade and breakfast as a complimentary the next day , but need to check out n recheck in . We were disappointed, the upgraded room is smaller n without bathtub in the executive level. Instead the 1 st night room are better in size n facilities. Felt cheated n disappointed how a international hotel has maintain their facilities n treated their guest.
Reviewed February 05, 2018
Thank you for staying with Hilton Guangzhou Tianhe and your suggestions for room service, we will look into this immediately. Constructive suggestion is appreciated and often helpful toward improving our services in the future. Again, thank you very much for your continued support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience.
Responded May 07, 2018
Hilton Guangzhou Tianhe
9.2
Exceptional
Sze from Singapore
Family with teens
Junior Suite
Stayed 3 nights in January 2018
Excellent service ”
Stayed in a junior suite where the cleanliness could be paid a little more attention to, carpet wasn’t vacuumed everyday. Service of the crew were excellent, absolutely loved them.
Reviewed January 18, 2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Responded May 07, 2018
Hilton Guangzhou Tianhe
7.6
Very good
ng from Malaysia
Business traveler
King Hilton Guestroom
Stayed 2 nights in January 2018
Clean and near to railway station ”
Clean, a lot of restaurants nearby, good location
Reviewed January 07, 2018
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Responded May 07, 2018
Hilton Guangzhou Tianhe
8.0
Excellent
lee from Malaysia
Family with young children
Twin Hilton Guestroom
Stayed 3 nights in December 2017
Good hotel, friendly staff”
Overall the hotel facilities have been great. Location suppose to be awesome too however I was disappointed. The location is not closed to anything (shopping or restaurant) that is kids walking distance. Althought it looks quite close to the main attraction, given the poor taxi cultural there, I would rather stay somewhere closer to avoid taxi. Sheraton Tianhe and Marriott would be the best!
Reviewed January 03, 2018
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and your suggestions regarding the transportation and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
Responded May 07, 2018
Hilton Guangzhou Tianhe
6.8
Good
Soo from Malaysia
Business traveler
Twin Hilton Guestroom
Stayed 3 nights in November 2017
Good”
Clean and comfortable
Reviewed November 18, 2017
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded May 10, 2018
Hilton Guangzhou Tianhe
9.2
Exceptional
ho from Hong Kong
Business traveler
King Hilton Deluxe
Stayed 3 nights in October 2017
good Breakfast , Good location near station ”
the room is in good size, I had a wonderful stay
Reviewed November 07, 2017
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
Responded May 10, 2018
Hilton Guangzhou Tianhe
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